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In store technician vs computer support technician

The differences between in store technicians and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an in store technician and a computer support technician. Additionally, a computer support technician has an average salary of $41,852, which is higher than the $32,296 average annual salary of an in store technician.

The top three skills for an in store technician include customer service, PC and computer system. The most important skills for a computer support technician are customer service, technical support, and computer support.

In store technician vs computer support technician overview

In Store TechnicianComputer Support Technician
Yearly salary$32,296$41,852
Hourly rate$15.53$20.12
Growth rate10%10%
Number of jobs74,891121,180
Job satisfaction--
Most common degreeAssociate Degree, 37%Bachelor's Degree, 46%
Average age4242
Years of experience22

What does an in store technician do?

In-store technicians set up and interpret repair schedules to maintain equipment according to the set standards and working order. Besides ensuring cost-effective tools, supplies, and equipment usage, in-store technicians also check if the equipment needs replacement and then update the supervisor. They use various pieces of equipment and hand tools to assemble filter systems and pumps mechanically. An in-store technician ensures proper maintenance and accurate inventory of each tool before its deployment. Also, they perform stockroom duties like counting and classifying parts.

What does a computer support technician do?

A computer support technician is responsible for diagnosing and resolving computer and network issues, identifying the source of malfunctions, and improving infrastructure to avoid downtimes and operational delays. Computer support technicians manage the efficiency of all equipment and peripherals for the computers, assist in installing components, and keeping adequate resources or alternatives for defective items. They also recommend minimal costs technology materials and create troubleshooting manuals for reference, ensuring that the network processes adhere to internal guidelines and regulations.

In store technician vs computer support technician salary

In store technicians and computer support technicians have different pay scales, as shown below.

In Store TechnicianComputer Support Technician
Average salary$32,296$41,852
Salary rangeBetween $27,000 And $38,000Between $34,000 And $51,000
Highest paying City-Lompoc, CA
Highest paying state-California
Best paying company-Lawrence Livermore National Laboratory
Best paying industry-Manufacturing

Differences between in store technician and computer support technician education

There are a few differences between an in store technician and a computer support technician in terms of educational background:

In Store TechnicianComputer Support Technician
Most common degreeAssociate Degree, 37%Bachelor's Degree, 46%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

In store technician vs computer support technician demographics

Here are the differences between in store technicians' and computer support technicians' demographics:

In Store TechnicianComputer Support Technician
Average age4242
Gender ratioMale, 79.5% Female, 20.5%Male, 83.2% Female, 16.8%
Race ratioBlack or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.5% White, 56.0% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between in store technician and computer support technician duties and responsibilities

In store technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Assist in setting up VPN's in certain environments
  • Program, troubleshoot and test cell phones and accessories.
  • Diagnose and troubleshoot all computers bring in for service.
  • Install, set up, connect and lock down PCs, laptops, access points, printers and peripheral equipment.
  • Install PCs and relate hardware while investigating hardware problems and performing system and communication connection repairs.
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Computer support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Used and become familiar with LINUX network file system.
  • Used Linux operating system to recover data from hard drives.
  • Support & troubleshoot VPN, Internet connections, email, browser and OS errors.
  • Network troubleshooting (proxy setting, TCP/IP configuration, DNS servers, etc . )
  • Install and configure new office computers to connect to the office network and the Internet via TCP/IP.
  • Show more

In store technician vs computer support technician skills

Common in store technician skills
  • Customer Service, 54%
  • PC, 19%
  • Computer System, 4%
  • Geek, 4%
  • Inventory Control, 3%
  • POS, 3%
Common computer support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Computer Support, 7%
  • Desk Support, 4%
  • Mac, 4%
  • Computer System, 4%

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