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In store technician vs information technology technician

The differences between in store technicians and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an in store technician and an information technology technician. Additionally, an information technology technician has an average salary of $49,031, which is higher than the $32,296 average annual salary of an in store technician.

The top three skills for an in store technician include customer service, PC and computer system. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

In store technician vs information technology technician overview

In Store TechnicianInformation Technology Technician
Yearly salary$32,296$49,031
Hourly rate$15.53$23.57
Growth rate10%10%
Number of jobs74,891118,881
Job satisfaction--
Most common degreeAssociate Degree, 37%Bachelor's Degree, 47%
Average age4242
Years of experience22

What does an in store technician do?

In-store technicians set up and interpret repair schedules to maintain equipment according to the set standards and working order. Besides ensuring cost-effective tools, supplies, and equipment usage, in-store technicians also check if the equipment needs replacement and then update the supervisor. They use various pieces of equipment and hand tools to assemble filter systems and pumps mechanically. An in-store technician ensures proper maintenance and accurate inventory of each tool before its deployment. Also, they perform stockroom duties like counting and classifying parts.

What does an information technology technician do?

An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.

In store technician vs information technology technician salary

In store technicians and information technology technicians have different pay scales, as shown below.

In Store TechnicianInformation Technology Technician
Average salary$32,296$49,031
Salary rangeBetween $27,000 And $38,000Between $28,000 And $83,000
Highest paying City-Urban Honolulu, HI
Highest paying state-Hawaii
Best paying company-Cravath
Best paying industry-Finance

Differences between in store technician and information technology technician education

There are a few differences between an in store technician and an information technology technician in terms of educational background:

In Store TechnicianInformation Technology Technician
Most common degreeAssociate Degree, 37%Bachelor's Degree, 47%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

In store technician vs information technology technician demographics

Here are the differences between in store technicians' and information technology technicians' demographics:

In Store TechnicianInformation Technology Technician
Average age4242
Gender ratioMale, 79.5% Female, 20.5%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.5% White, 56.0% American Indian and Alaska Native, 0.4%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between in store technician and information technology technician duties and responsibilities

In store technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Assist in setting up VPN's in certain environments
  • Program, troubleshoot and test cell phones and accessories.
  • Diagnose and troubleshoot all computers bring in for service.
  • Install, set up, connect and lock down PCs, laptops, access points, printers and peripheral equipment.
  • Install PCs and relate hardware while investigating hardware problems and performing system and communication connection repairs.
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Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
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In store technician vs information technology technician skills

Common in store technician skills
  • Customer Service, 54%
  • PC, 19%
  • Computer System, 4%
  • Geek, 4%
  • Inventory Control, 3%
  • POS, 3%
Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%

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