Customer Experience Representative
Inbound sale representative job in Allentown, PA
Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.
Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees
Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions!
Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction.
**Primary Responsibilities (Essential Functions):**
+ Answer incoming phone calls from clients and residents
+ Email or Call Customers who haven't been serviced in a year + put notes in Salesforce
+ Create orders for pickups/delivery (check for updated paperwork, statements before processing orders) Send Certificates of Recycling.
+ Create master/update account setups for new customers in receiving software
+ Generate quotes and pricing agreements for current and new customers assigned to CSRs.
+ Provide information to new inquiring leads and direct them to management.
+ Enter/update waste profiles into profiling software
+ Prepare/pack labels for shipment on RecycleKit (Mail-back) orders from Website.
+ Collaborate with AR teams on customers with outstanding invoices/ take credit card payments/ update notes in Billing System
+ Receive/Send Certificate of Insurance requests for current and new customers
+ Assist Sales Reps with other related information needed for their customer accounts
+ Create tonnage reports for current customers
+ Assist shipping and receiving with unscheduled deliveries at our facilities
+ Assist Billing team with pricing updates on current orders.
+ Assist transportation customer pickup timeframes.
+ Provide light training to new CSRs
+ Provide assistance to our other facilities (VA, FL, CA) in the absence of their CSR
+ Perform other reasonably related tasks as assigned by management.
**Basic Required Qualifications: **
+ High school diploma/GED coupled with a minimum of 3 years of work experience in a customer service role.
+ High level of Customer Service acumen and business acumen.
+ Self-directed, with the ability to work on multiple projects with competing priorities and deadlines.
+ Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook).
+ Experience using a CRM system or web-based programs, proprietary online applications
+ Excellent verbal and written communication skills in English; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening.
+ Ability to manage several tasks simultaneously and meet deadlines.
**Preferred Qualifications:**
+ Knowledge of Salesforce and Oracle systems.
+ Ability to lead account-specific projects.
Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. _This line is dedicated to disability applications only. No other inquiries will receive a response._
Customer Experience Representative
Inbound sale representative job in Allentown, PA
Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.
Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees
Job Description
Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions!
Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction.
Primary Responsibilities (Essential Functions):
Answer incoming phone calls from clients and residents
Email or Call Customers who haven't been serviced in a year + put notes in Salesforce
Create orders for pickups/delivery (check for updated paperwork, statements before processing orders) Send Certificates of Recycling.
Create master/update account setups for new customers in receiving software
Generate quotes and pricing agreements for current and new customers assigned to CSRs.
Provide information to new inquiring leads and direct them to management.
Enter/update waste profiles into profiling software
Prepare/pack labels for shipment on RecycleKit (Mail-back) orders from Website.
Collaborate with AR teams on customers with outstanding invoices/ take credit card payments/ update notes in Billing System
Receive/Send Certificate of Insurance requests for current and new customers
Assist Sales Reps with other related information needed for their customer accounts
Create tonnage reports for current customers
Assist shipping and receiving with unscheduled deliveries at our facilities
Assist Billing team with pricing updates on current orders.
Assist transportation customer pickup timeframes.
Provide light training to new CSRs
Provide assistance to our other facilities (VA, FL, CA) in the absence of their CSR
Perform other reasonably related tasks as assigned by management.
Qualifications
Basic Required Qualifications:
High school diploma/GED coupled with a minimum of 3 years of work experience in a customer service role.
High level of Customer Service acumen and business acumen.
Self-directed, with the ability to work on multiple projects with competing priorities and deadlines.
Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook).
Experience using a CRM system or web-based programs, proprietary online applications
Excellent verbal and written communication skills in English; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening.
Ability to manage several tasks simultaneously and meet deadlines.
Preferred Qualifications:
Knowledge of Salesforce and Oracle systems.
Ability to lead account-specific projects.
Additional Information
Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job.
This line is dedicated to disability applications only. No other inquiries will receive a response.
Customer Sales and Service Representative
Inbound sale representative job in Bethlehem, PA
Want to use your customer service skills to solve real world problems?
Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
If you need accommodation for any part of the employment process because of a disability, please send an email to ****************** or call ************ to let us know the nature of your request.
Nearest Major Market:
Job Segment: Customer Service Representative, Hydraulics, SAP, ERP, Customer Service, Engineering, Technology
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Service Representative
Inbound sale representative job in Easton, PA
Job Description
State Farm Agency - Easton, PA is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Signing Bonus
Bonus based on performance
Paid Time Off (vacation and personal/sick days)
Paid Training & Development
SIMPLE IRA matching
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Customer Service Representative
Inbound sale representative job in Reading, PA
The purpose of the Customer Service Representative is to manage the interaction between Account Executives, Customers & Production from ordering to delivery. Focused on communicating appropriately and providing our customers with quality on-time service. This position works cooperatively with a wide variety of people throughout the organization to provide exceptional service to our customers.
Areas of Responsibility:
Responsible for specific accounts
Receives orders from customers via EDI, email, phone, or fax
Review/approve incoming orders
Places in schedule and monitors activity from beginning to end
Provide response to customers within 2 hours of notification of receipt and/or solution
Create, review and provide sales order confirmations to customers/sales as required
Create booking information at the time of order entry, monitor and advise if any changes to the schedule
Works with customers on any and all sample requests
Provide and hold weekly updates with customers
Provides help to a new customer set up with sales
Manage customer complaints/quality issues
Pricing management within guidelines as set forth by management
If there are delays, in manufacturing, transportation, or getting bookings the customer is notified the order will be late.
Capture and provide customer OTIF
Helps investigate all customer payment issues and works with other departments to process
Source existing inventory to incoming orders where applicable to reduce machine time
Creative problem solving and ability to manage many issues at
Review check credit vs limits on the order entry
Education & Certifications
· BS in Business and or Supply Chain functions
· 3 - 5 years of related experience in a customer service
Qualification & Experience
· Solid organization skills with the ability to meet multiple deadlines
· Strong skills in Excel, Outlook, and Microsoft Access
· Seeks opportunity for continuous improvement & resilient
· Ability to multi-task in a fast pace environment & work well under pressure
· Independent worker, self-directed and adaptable to change
Behaviors
· Effectively and accurately use communications. Must possess good verbal and written/grammatical skills, in addition to mathematical skills
· Previous experience with ERP systems is preferred
· Strong phone contact handling skills and active listening skills required
· Must possess a cooperative attitude and a dedication to the mission of the company, as well as, work effectively within a team
· Customer orientation and ability to adapt/respond to different types of characters
· Ability to multi-task, prioritize, and manage time effectively
Outside Customer Sales Representative
Inbound sale representative job in Easton, PA
Benefits: * Bonus based on performance * Paid time off * Employee discounts * Training & development Outside Customer Sales Representative Full-Time Hiring Immediately As an Outside Sales Rep you will enjoy the benefits of an uncapped commission. If you have experience as an Outside Sales Rep or as an Inside Customer Sales Rep...
Let's talk!!! Looking for you if:
* Energized by serving people
* Strong customer service communication skills
* Great at lead and customer satisfaction follow up
* Solid computer skills: Word, Excel, Google Drive, as well as learning new software
* Driven by earning potential in an uncapped Outside Sales commission environment
* Ability to self-manage and hold yourself accountable
* Quick decision-making skills
* Valid Driver's License
Sound like you. Then we want to meet you! Let's compare our pay structure to what
you are currently earning and explore our culture. Chances are you will want to join our
team. Have questions? Reach out. We would love to talk with you.
Garage Kings Lehigh Valley
Easton, PA
Compensation: $75,000.00 - $150,000.00 per year
Customer Service Representative
Inbound sale representative job in East Norriton, PA
FASTSIGNS #293201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will:
* Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
* Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
* Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
* Work with customers in numerous ways such as email, telephone, in-person and at their place of business
* Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
* 2-3 years of retail or counter sales experience preferred
* High school diploma or equivalent
* Outgoing, responsive, eager to learn and has the ability to build relationships
* Great listening and organization skills
* Ability to sit for long periods (4 hours or more)
* Ability to view a computer screen for long periods (4 hours or more)
* Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
Inside Sales Representative
Inbound sale representative job in Allentown, PA
Through our robust training program, you will learn how to use our technology effectively while becoming an expert in your field whether you are a brand new to the industry or a sales veteran.
Our technology will allow you to connect with live transfers from our lead qualifications team that have a high possibility of ending in a sale. This relieves our agents from the burden of constant outbound dialing. This role has a strong compensating package that includes a base wage combined with an uncapped bonus that has the potential to put you over six figures! We also run daily financial incentives that add additional income and enhance the fun! We stand out in this industry because of our technology and motivation to provide our agents with a positive sales experience.
Job Description
This is a phone-based insurance sales role where you will connect with live inbound transfers from our Lead Qualification team to sell primary and supplemental insurance products. Bring your experience in conducting needs analysis and cross selling, and we will teach you the rest! New to sales? That is fine. Bring your charisma and phone presence and we will teach you how to run an effective sales cycle. With us, you can build your career and will become a subject matter expert in the insurance industry. We are a company that invests in its own success stories, so your dedication success with us can lead to lots of growth potential.
Our mission is to provide flawless solutions to every client, every time! This is what makes Ideal concepts stand out! Our consultative sales approach allows every client to be matched with plans that best suit their needs. This is accomplished by partnering with our top-rated companies and offering a robust line of products. The remarkable service we provide allows our agents to maintain their clients for life. This enables you to maintain strong relationships with your clients while speaking to new buyers every day.
Advantages of being a sales representative with Ideal Concepts:
Progressive acclimation into the role through a structured training
Excellent benefits package (100% premium covered)
Base pay compensation
Ability to make a 50,000 in bonus upon hitting 100% of your goal with potential of making more upon exceeding goals
Additional bonus incentives run daily on the sales floor and are paid for instantly, In addition to monthly contests
Opportunity for advancement! Promotions depend on your ability to hit and exceed goals and not based on seniority
Resident license is reimbursed
Completely free live leads provided to you every shift
Extensive product portfolio to offer all clients the right coverage for their needs
Dedicated support and training from our experienced sales management team
Grow your income significantly year after year
Key Responsibilities
Sell to company provided, live leads connected through our proprietary sales software
Build comprehensive policies through a consultative, needs based sales approach
Generate electronic rate quotes
Service active client base for new sales opportunities
Qualifications
2 years of sales experience (preferred) in any of the following related fields: auto sales, inside sales, outside sales in a B2B or B2C environment, any retail with quotas and cross selling or upselling experience. If you don't have any, but love talking to people, have a great charisma and want to build a stable career in sales, still apply!
Outbound call ability, needs analysis and cross selling experience is a plus
The ability to overcome sales objections and close over the phone
Benefits
Employee Health and Supplemental Insurance premiums, including Life insurance, paid 100% by the company *
Competitive 401k plan with company match
Generous Paid time off (PTO) plan
Paid Holidays
How Ideal Concepts Supports Your Success
You will utilize our proprietary cutting-edge software that allows customized solutions for every client
Marketing solution designed to provide leads with the highest probability of a successful sale
Comprehensive hands-on paid training to ensure you are the most efficient agent you can be
You will work in a team atmosphere with motivated, passionate, and career-driven individuals just like yourself
You will be a part of a collaborative environment that encourages problem-solvers and outside the box thinkers to find solutions and achieve excellence
Who We Are
Ideal Concepts, Inc. has impacted the insurance industry for over 20 years by simplifying the sale of insurance products from carrier to agent through cutting edge technology. Through this effort, we stand by our mission to provide flawless solutions with remarkable service to every client. Today Ideal Concepts is established with over 100 carrier partners in 50 states selling Health, Medicare, Life, Property & Casuality as well as suite of supplemental insurance products.
As an employee of Ideal Concepts, Inc. you will enter a growing and changing environment that is motivated and shaped by our core values of integrity, ingenuity, tenacity, mastery and simplicity. Ideal Concepts, Inc. has been recognized for its prestigious growth many times, including 6 consecutive years on the Inc. 5000 Fastest Growing Companies in America and 4 consecutive years on the local accolade of Lehigh Valley Business Fastest Growing Companies.
As part of taking care of our employees, Ideal Concepts provides an
excellent
benefits package that will take care of you inside and outside the workplace. Beyond the opportunity to prosper in your career, Ideal Concepts will cover 100% of your premium for major medical, dental, vision and life insurance. This will allow you to take care of yourself without worrying about increasing healthcare costs. You will also have access to a competitive 401k plan program where the company matches a portion of your employee contributions.
*Supplemental benefits such as Dental, vision, accident, critical illness, and life insurance are subject to state availability and will only be provided if available in your state of residence.
Ideal Concepts, Inc. / InsureMe, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.
Auto-ApplyCustomer Service Representative $17 hourly
Inbound sale representative job in Wyomissing, PA
Part Time / 20-25 hours per week Travel required between two locations when needed Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
What you'll do:
As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is:
* Consistently to provide genuine, friendly, personable and professional service.
* Effective communication, interpersonal and organizational skills in person and on the phone.
* Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
* Proactively resolve escalated customer issues.
* Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
* Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
We can't wait to get to know you!
For a more detailed look into this role click here
or copy and paste the following link if using a mobile device
************************************************************************************************************************************
Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
Customer Service Support Representative
Inbound sale representative job in Raritan, NJ
located in Raritan, NJ.
Labcorp is seeking a Customer Service Support Representative to join our team at Raritan, NJ. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.
Pay Range: $18.25-$22/hr.
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: Monday-Friday, 3:00pm -11:30pm with Saturdays as needed
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities
Act a liaison between Labcorp, the customer base and patients
Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
Speak with customers in a courteous, friendly, and professional manner using protocol procedures
Inquire, clarify, and confirm customer requirements and understanding of the solution
Provide additional customer education and information as needed
Qualify and establish inbound new customers requesting Labcorp's products and services
Work in multiple databases to research complex issues and questions
Notify clients of test results in a timely and accurate manner
Review test forms for accuracy and report any discrepancies
Participate in activities designed to improve customer satisfaction and business performance
Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
Requirements
High School Diploma or GED equivalent required
Associate's degree or higher is preferred
Previous experience in a customer service role
Experience working in a contact center/call center environment is preferred
Prior healthcare industry, such as a physician's office or a hospital highly is a plus
Knowledge of Microsoft Office suite is required
Experience with Salesforce.com and/or Laboratory Information Systems is preferred
Strong verbal and written communication skills and excellent ability to listen and respond
Must be courteous with strong customer service orientation
Excellent multitasking abilities required
Strong flexibility and the ability to manage and adapt to changing priorities quickly
Bilingual in English and Spanish highly desirable
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyInside Sales Representative - Mid Atlantic
Inbound sale representative job in Allentown, PA
Jitterbit automates and orchestrates business systems to empower teams, unlock value, and accelerate business transformation. With Jitterbit, organizations can streamline operations, enhance data accessibility, and deliver on a growing list of IT needs more quickly and confidently.
For organizations ready to modernize and innovate, Jitterbit provides a unified AI-infused low-code platform for integration, orchestration, automation, and app development that accelerates business transformation, boosts productivity, and unlocks value. The Jitterbit Harmony platform, including iPaaS, API Manager, App Builder and EDI, future-proofs operations, simplifies complexity and drives innovation for organizations globally.
Job Description
Are you a sales powerhouse? Jitterbit is seeking top-tier talent for the role of Inside Sale Representative.
As part of our dynamic team, you'll drive SMB sales success in a designated territory, shaping the digital landscape for our clients. With a focus on our cutting-edge iPaaS solutions, application development, and EDI, you'll be at the forefront of innovation.
Your mission will be to:
Cultivate a robust pipeline of new business opportunities within an assigned territory
Forge meaningful connections with decision-makers
Lead the charge in closing deals to meet and exceed targets
Collaborate seamlessly with internal teams to drive success
Showcase our game-changing solutions through compelling presentations and demos
Leverage the latest sales tech stack to amplify your impact
#LI-AK
Qualifications
Are you ready to make your mark? Here's what we're looking for:
A proven track record of success in B2B technology sales
Mastery of the sales cycle, from prospecting to closing
Fearless in engaging with SMB decision-makers
A strategic thinker with a knack for problem-solving
Tech-savvy and eager to learn about our innovative products
Excellent communication skills, both verbal and written
A passion for exceeding expectations and driving results
BA or BS Degree or equivalent experience
Additional Information
What You'll Get:
Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes.
Career development and mentorship
A flexible, remote-friendly company with personality and heart
Please be advised that Jitterbit does not:
Conduct interviews through unsecure messaging platforms.
Request sensitive personal information, such as social security numbers or bank details, during initial contact.
Require payment or fees from applicants at any stage of the hiring process.
Offer unrealistic salaries or benefits packages.
#LI- AK
Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Customer Service Representative
Inbound sale representative job in Chalfont, PA
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $20.03 - $22.58 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplyInside Sales Representative
Inbound sale representative job in Bethlehem, PA
The Inside Sales Representative is responsible for ensuring achievement of revenue and profit objectives for assigned territory. They provide service and sales support for Inside and Outside managed accounts by coordinating services, developing, prospecting and managing new and existing business.
Why Messer?
Messer is the world's largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on.
The true strength of Messer is our people-at every level and in every role.
Join us and take pride in the impact you will make by providing solutions essential to our world and lives. Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care.
Messer stands apart because we put what matters first, and you matter.
Principal Responsibilities:
Ensure safe, respectful and environmentally sound business practices throughout the Sales organization
Commitment and compliance to Messer North America's ‘Golden Rule' policies
Maintain customer relationships and maximize profitability through deep understanding of customer value and territory structure, including competitive landscape, industry value creation opportunities, and individual passion to win
Increase territory profitability and revenue through coordination with Outside Sales team and field through an in depth understanding of territory
Defends business; manages contract expiration dates
Achieves price increases within territory
Team with Field Reps to manage and grow business through Outside or Inside Channels
Value Creation through Internal technical, product knowledge and customer insight
Customer acquisition, satisfaction and retention
Prospects and generates leads to develop new business, including a blend of cold calls, Inbound and Outbound marketing activities, internal/external sources and additional use at existing customers
Allocates time to network, qualify and follow up on leads, responds promptly to information requests in order to grow revenue and volume of product
Works own network proactively, leveraging access with existing customer relationships to obtain referrals, and generate leads, and potential additional use with existing customers
Plans, schedules, and conducts prospecting calls efficiently; engages Commercial Development when appropriate
Actively utilize and manage the Qualified Lead Management database (Salesforce and HubSpot)
Team with Field Reps to access new prospects, present our product service offering and bring in new business through Outside or Inside channels
Qualifies prospects to Establish/Evaluate stage to determine viability and appropriate time investment; if non-productive, sets appropriate follow up and shifts priority towards productive opportunities
Completes and updates Opportunity Roadmaps and Account Action Plans
Maintains customer target list for all renewals within 24 months of contract termination date or due to customer circumstance change, including opportunity and account action plan to establish proper Messer North America pricing levels for each target renewal
Training and development opportunity for succession into an Outside Account Management Role
Required Skills:
Excellent written and oral communication skills
Demonstrated selling, negotiation and problem-solving skills
Must be self-starter, accountable, goal and achievement driven and able to perform through self and as part of a team
Detail orientated with superior time management skills
High level of critical and innovative thinking; questioning/probing skills to uncover issues and create value for customers; sense of urgency and responsiveness to take immediate action to resolve customer issues required
Strong business and financial acumen; proficient presentation skills, and sound planning and organizing skills essential
PC skills required including CRM/CRM equivalent, MS Office with Excel and PowerPoint
Qualifications:
Bachelor's degree (preferred), or High School diploma and 5 years' experience in sales.
Prior industrial/sales/commercial experience in gas industry, chemical/other manufacturing is highly desired or a graduate of Messer's Graduate Development Program.
About Messer:
Messer's safety culture, commitment to providing dependable supply and innovative gas technology solutions help customers unlock opportunities to be safer, more sustainable, more productive and more efficient, so their business thrives. We nurture lasting, meaningful relationships with customers, our communities, and with one another.
We offer comprehensive benefits and appreciable pay, with steady schedules and opportunities for ongoing training and career progression. We prioritize and invest in our people at every level of our organization - the dedication, knowledge, customer focus and entrepreneurial spirit of our employees is what make Messer refreshingly different.
If you need assistance with the application or would like to request accommodation, call (877) 243-1030.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Inside Sales Representative
Inbound sale representative job in Quakertown, PA
Job Description
Looking for a new experience?
ORE Rentals is a team of people who choose to see that this is a career that we GET TO do. We are adding members to our Outstanding Team! If you can say “I like equipment!” and “I Love People!”, this is the place for you with three locations located in Quakertown, Easton and Breinigsville.
Inside Sales Representative
Full Time
Monday through Friday 7AM-5PM: No weekends!
Key Job Responsibilities
Greet all customers, on the phone and in person; make them feel welcome at ORE RENTALS.
Know our rental equipment, what it can do and its specifications.
Listen to questions and then ask the right questions.
Locate and accurately quote rental rates upon request.
Create accurate rental contracts.
Schedule pick-up and delivery of equipment.
Use maps to give driver accurate directions.
Maintain rental contract file.
Maintain rental reservation report.
Manage sales lines.
Re-order and re-stock merchandise
Arrange showroom displays.
Keep abreast of new industry equipment.
Keep showroom pricing up to date.
Know other lines enough to be able to sell.
Create repair contracts if required.
Other duties as needed.
Requirements/Skills:
Great relationship-building and customer service skills
Strong ability to multitask.
Excellent teamwork, interpersonal and communication skills
Attention to detail.
Equipment knowledge a plus
Basic computer skills
Benefits:
Health insurance
Vision insurance
Dental insurance
401(k) matching
Paid Time off
Life insurance, Short and Long term Disability
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Inside Sales Representative at Willow Street Pictures
Inbound sale representative job in Reading, PA
Job Description
About Us
Willow Street Pictures is a fine art portrait studio that specializes in pet portraits, family portraits, and more! Our studio styles each photo shoot to match the personality and lifestyle of our discerning clients mainly from the Lancaster, Harrisburg, Lehigh Valley, and the suburban Philadelphia market.
Do you like listening to family's stories and love dog kisses? This in-house position will involve heart-to-heart conversations with prospective clients as they expressed interest in our fine art portrait services. In addition, our studio offers an artwork display service to select businesses which involves conversations with vet hospitals, doctor's offices, and more. You will be the heart of growing the business to consumers and other businesses!
B2C Role
(Business to Consumer)
Incoming and outgoing calls with potential clients/warm leads
Qualify candidates, offer our services, and schedule a consultation (gallery tour)
Conduct the in-person or online consultation appointment
Provide recommendations in creative packages we offer, styling/wardrobe tips, etc.
B2B Role
(Business to Business)
Incoming and outgoing calls with potential businesses
Research potential business and organizations to contact
Offer our services and schedule an exhibit installation appointment
Maintaining strong working relationships with other businesses
Skills/Qualifications
Bachelor's Degree in a related field or equivalent experience
2+ years of experience in Inside Sales
2+ years of experience in B2C Sales
1+ years of experience in B2B Sales
Benefits
Simple IRA (401k)
QSEHRA health benefit
Base + Commission Pay
Paid time off
Tuition Reimbursement
Employee Discount
Training
Paid training is provided to qualified candidates
Business Location
2212 Penn Avenue
West Lawn, PA 19609
SEARCH TERMS: Business Development, Outside Sales, Sales, Business Relations Coordinator, Brand Ambassador, Customer Relations, Account Management, Gallery, Art Gallery, Marketing, Art, Artist, Representative, Sales Representative, B2B, B2C, b2b, b2c, Business to Business, Business to Consumer, Commission, Pets, Creative, Arts, Artwork, Gallery
Customer Experience Representative
Inbound sale representative job in Allentown, PA
Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.
Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees
Job Description
Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions!
Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction.
Primary Responsibilities (Essential Functions):
Answer incoming phone calls from clients and residents
Email or Call Customers who haven't been serviced in a year + put notes in Salesforce
Create orders for pickups/delivery (check for updated paperwork, statements before processing orders) Send Certificates of Recycling.
Create master/update account setups for new customers in receiving software
Generate quotes and pricing agreements for current and new customers assigned to CSRs.
Provide information to new inquiring leads and direct them to management.
Enter/update waste profiles into profiling software
Prepare/pack labels for shipment on RecycleKit (Mail-back) orders from Website.
Collaborate with AR teams on customers with outstanding invoices/ take credit card payments/ update notes in Billing System
Receive/Send Certificate of Insurance requests for current and new customers
Assist Sales Reps with other related information needed for their customer accounts
Create tonnage reports for current customers
Assist shipping and receiving with unscheduled deliveries at our facilities
Assist Billing team with pricing updates on current orders.
Assist transportation customer pickup timeframes.
Provide light training to new CSRs
Provide assistance to our other facilities (VA, FL, CA) in the absence of their CSR
Perform other reasonably related tasks as assigned by management.
Qualifications
Basic Required Qualifications:
High school diploma/GED coupled with a minimum of 3 years of work experience in a customer service role.
High level of Customer Service acumen and business acumen.
Self-directed, with the ability to work on multiple projects with competing priorities and deadlines.
Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook).
Experience using a CRM system or web-based programs, proprietary online applications
Excellent verbal and written communication skills in English; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening.
Ability to manage several tasks simultaneously and meet deadlines.
Preferred Qualifications:
Knowledge of Salesforce and Oracle systems.
Ability to lead account-specific projects.
Additional Information
Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job.
This line is dedicated to disability applications only. No other inquiries will receive a response.
Customer Experience Representative
Inbound sale representative job in Allentown, PA
Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.
Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace . We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees
Job Description
Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions!
Working as part of a dedicated team of customer experience, sales, and compliance professionals, you'll take ownership by working internally to coordinate their waste disposal needs in accordance with their service agreements. You'll serve as part of the customer experience team providing support to Clients, internal Operations, Finance, Logistics and field staff to ensure a high level of customer satisfaction.
Primary Responsibilities (Essential Functions):
Answer incoming phone calls from clients and residents
Email or Call Customers who haven't been serviced in a year + put notes in Salesforce
Create orders for pickups/delivery (check for updated paperwork, statements before processing orders) Send Certificates of Recycling.
Create master/update account setups for new customers in receiving software
Generate quotes and pricing agreements for current and new customers assigned to CSRs.
Provide information to new inquiring leads and direct them to management.
Enter/update waste profiles into profiling software
Prepare/pack labels for shipment on RecycleKit (Mail-back) orders from Website.
Collaborate with AR teams on customers with outstanding invoices/ take credit card payments/ update notes in Billing System
Receive/Send Certificate of Insurance requests for current and new customers
Assist Sales Reps with other related information needed for their customer accounts
Create tonnage reports for current customers
Assist shipping and receiving with unscheduled deliveries at our facilities
Assist Billing team with pricing updates on current orders.
Assist transportation customer pickup timeframes.
Provide light training to new CSRs
Provide assistance to our other facilities (VA, FL, CA) in the absence of their CSR
Perform other reasonably related tasks as assigned by management.
Qualifications
Basic Required Qualifications:
High school diploma/GED coupled with a minimum of 3 years of work experience in a customer service role.
High level of Customer Service acumen and business acumen.
Self-directed, with the ability to work on multiple projects with competing priorities and deadlines.
Proficiency in Microsoft Office software (Excel, Word, PowerPoint, and Outlook).
Experience using a CRM system or web-based programs, proprietary online applications
Excellent verbal and written communication skills in English; ability to maintain a high level of accuracy in details; and strong phone contact handling skills and active listening.
Ability to manage several tasks simultaneously and meet deadlines.
Preferred Qualifications:
Knowledge of Salesforce and Oracle systems.
Ability to lead account-specific projects.
Additional Information
Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a difficulty applying for any job posted on Harsco Clean Earth's website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ************** and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job.
This line is dedicated to disability applications only. No other inquiries will receive a response.
Customer Service Representative $17-$19 hourly
Inbound sale representative job in Collegeville, PA
Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
What you'll do:
As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is:
* Consistently to provide genuine, friendly, personable and professional service.
* Effective communication, interpersonal and organizational skills in person and on the phone.
* Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
* Proactively resolve escalated customer issues.
* Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
* Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
We can't wait to get to know you!
For a more detailed look into this role click here
or copy and paste the following link if using a mobile device
************************************************************************************************************************************
Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
Inside Sales Representative
Inbound sale representative job in East Norriton, PA
FASTSIGNS #293201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will:
* Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
* Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
* Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
* Work with customers in numerous ways such as email, telephone, in-person and at their place of business
* Build long-lasting relationships by turning prospects into long term clients.
* Prospect for new business and network for sales opportunities
* Sell a unique, exciting product line that changes by the minute - completely based on customer needs and desires
Ideal Qualifications for FASTSIGNS Customer Service Representative:
* 2-3 years of retail or counter sales experience preferred
* High school diploma or equivalent
* Outgoing, responsive, eager to learn and has the ability to build relationships
* Great listening and organization skills
* Ability to sit for long periods (4 hours or more)
* Ability to view a computer screen for long periods (4 hours or more)
* Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
Inside Sales Representative
Inbound sale representative job in Easton, PA
Job Description
Looking for a new experience?
ORE Rentals is a team of people who choose to see that this is a career that we GET TO do. We are adding members to our Outstanding Team! If you can say “I like equipment!” and “I Love People!”, this is the place for you with three locations located in Quakertown, Easton and Breinigsville.
Inside Sales Representative
Full Time
Monday through Friday 7AM-5PM: No weekends!
Key Job Responsibilities
Greet all customers, on the phone and in person; make them feel welcome at ORE RENTALS.
Know our rental equipment, what it can do and its specifications.
Listen to questions and then ask the right questions.
Locate and accurately quote rental rates upon request.
Create accurate rental contracts.
Schedule pick-up and delivery of equipment.
Use maps to give driver accurate directions.
Maintain rental contract file.
Maintain rental reservation report.
Manage sales lines.
Re-order and re-stock merchandise
Arrange showroom displays.
Keep abreast of new industry equipment.
Keep showroom pricing up to date.
Know other lines enough to be able to sell.
Create repair contracts if required.
Other duties as needed.
Requirements/Skills:
Great relationship-building and customer service skills
Strong ability to multitask.
Excellent teamwork, interpersonal and communication skills
Attention to detail.
Equipment knowledge a plus
Basic computer skills
Benefits:
Health insurance
Vision insurance
Dental insurance
401(k) matching
Paid Time off
Life insurance, Short and Long term Disability
Powered by JazzHR
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