Inbound sale representative jobs in Amherst, NY - 148 jobs
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CUSTOMER SERVICE REPRESENTATIVE
Dival Safety Equipment 3.7
Inbound sale representative job in Buffalo, NY
Job Description
Customer Service Representative-
Regular Full Time
Buffalo, NY
Join the DiVal Safety Equipment team in our Buffalo, NY headquarters as a member of our fast paced and dynamic team. The focus of this position is to actively engage and provide superior service to our external and internal customers. In this position you will be the first point of contact for DiVal's outside sales team's customers, delivering the highest level of proactive customer service while maintaining workflow.
Duties and Responsibilities:
Working through our CRM, acknowledge all requests within a 2hr timeframe.
Process customer orders, returns, exchanges, back-order updates, and contract pricing.
Enter sales quotes & orders as requested by internal/external customer within 2 hours of receiving.
Coordinate expedites & obtain proof of delivery.
Process new item requests (NIR) submitted by Sales team.
Proactively update and increase product knowledge.
Promote company events and services through all points of contact with our customers.
Perform general data entry functions in addition to those listed above.
Proactively work with all internal departments to provide excellent service to our customers.
Work with your manager to improve workflow and processes.
Skills and Requirements:
You have a passion for the “Customer Experience” and helping business become more successful.
2+ years of office support in a customer service role is preferred.
Solid computer and multitasking skills, Microsoft Office and CRM.
Exceptional communication skills, both written and verbal.
Excellent organizational and time management skills.
Strong decision making and analytical abilities.
Must be able to pass a NON-DOT drug screen and physical.
Customer facing coverage for retail store when needed.
Ability to lift 30 lbs. - 50 lbs. on a repetitive basis.
Able to climb ladders on a repetitive basis.
High School diploma / GED equivalent.
The ability to work 5 days a week, Mon.-Fri., 8:30-5pm.
Benefits:
Medical benefits.
Dental & vision benefits.
Other voluntary benefits (STD, LTD, Accident, Critical illness, Life insurance).
Company provided life insurance policy.
401K.
Paid time off.
DiVal Safety Equipment is proud and dedicated to be an Equal Opportunity Employer (EOE) of Minorities / Women / Veterans / Disabled.
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location.
$31k-37k yearly est. 27d ago
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Residential Customer Service Representative
NOCO Energy Corp 4.1
Inbound sale representative job in Tonawanda, NY
Company: NOCO Energy Corp Residential Customer Service Representative Compensation: $20.00-$25.00 per hour Celebrating over 90 years in business, NOCO is proudly positioned at the forefront of energy innovation. With a foundation built on integrity, we are family-owned and community-focused.
At NOCO, we believe that the right candidate can make a real difference for a company - and that the right company can make a real difference for the candidate. Our organization strives to support a diverse workforce of talented, hardworking professionals just like you. If you feel you have the drive, dedication and passion required to be part of the NOCO family, we encourage you to apply today.
What We Are Looking For
The NOCO Residential Customer Service Representative is a critical part of our mission to deliver the ultimate customer experience, including timely, accurate and professional customer service to our NOCO HVAC customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting any issues with our products and services. You will communicate with customers primarily through phone, email and chat, utilizing a variety of software tools to navigate customer accounts, research and review
What You Will Do
* Interact with customers via telephone, email, online chat, or in-person to provide support and information on products or services.
* Work directly with customers to provide solutions and recommend home products and services to fit their needs.
* Field customer questions and complaints; when the issue is beyond the representative's knowledge, forward to the assigned specialist or other appropriate staff.
* Provide information on services offered, pricing, and scheduling availability.
* Collect and enter orders for new or additional products or services.
* Make outbound calls to customers to confirm appointments, provide updates on service timings, and inform them of any changes or delays.
* Follow up with customers post-service to ensure satisfaction and address any further concerns.
* Initiate outbound calls to follow up on service completion, gather customer feedback, and promote additional services or maintenance plans.
* Update customer information and service histories in the company's database.
* Act as a liaison between customers, technicians, and the company's management team.
* Coordinate and schedule technicians for service calls, maintenance, and install.
* Monitor technicians' locations and statuses to ensure efficient routing and timely arrival at job sites.
* Adjust schedules in response to emergencies or urgent service requests.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company.
NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What You Will Need
* High school diploma or equivalent
* 2-3 years of customer service, preferably in HVAC or related industry
* Dispatching experience preferred
* Ability to confidently make outbound calls, handle potential objections, and engage customers effectively
* Excellent communication skills including active listening
* Service-oriented and able to resolve customer grievances
* Proficient computer skills with the ability to learn new software
* Good time management skills to prioritize and plan work activities
* Is high energy, friendly and engaging; has excellent persuasion skills; can persuade others to change their minds or behavior.
* Has a service orientation; is actively looking for ways to help people.
* Identifies and resolves problems in a timely manner
* Reacts well under pressure and treats others with respect
* Works efficiently and effectively, both independently and as a team to ensure call standards
* Prolonged periods sitting at a desk and working on a computer.
* Must be able to lift up to 15 pounds at times.
What We Offer
* Competitive compensation package
* Generous medical insurance offerings
* Dental and vision plans
* Company-paid life insurance
* Company-paid short-term disability
* 401(k) with company match
* Health savings accounts
* Generous Paid Time Off policies
* 7 paid holidays
* Employee and family assistance program
* Company-paid training
* Safety incentives
* Years of service incentives
$20-25 hourly 56d ago
New York Customer Service Representatives
National Fuel Gas 4.5
Inbound sale representative job in Buffalo, NY
National Fuel is currently seeking full-time Customer Service Representatives for an outstanding career opportunity at our Williamsville, NY Customer Response Center. National Fuel is proud to have an inclusive workplace where diversity is valued, hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today.
Looking for a career change?
Love working with customers?
Looking for a set Monday - Friday schedule?
No call center experience is required.
We are looking for YOU!
PRIMARY RESPONSIBILITIES:
* No weekends or evenings required!
* This position requires employees to attend an instructor guided training course that will last for approximately 12-14 weeks. Training will include regular assessments.
* The schedule during training will be Monday - Friday 7:30 a.m. - 4 p.m.
* After successful completion of training, the work schedule will be Monday - Friday 9:30 a.m. - 6:00 p.m.
* Work in a fast-paced call center environment that receives thousands of inbound calls each day from utility customers in our New York service territory.
* Respond to a large variety of inbound calls which can include but are not limited to emergency calls, account/billing questions, collection issues, meter reads and new service requests.
MINIMUM QUALIFICATIONS:
* High school diploma or equivalent
* Prior experience in a customer service focused environment
* Proficient at navigating computer applications and web-based programs
* Exceptional interpersonal skills
* Proven history of dependability and reliability
PREFERRED QUALIFICATIONS:
* Prior experience with SAP and/or Microsoft Office applications.
ABOUT NATIONAL FUEL:
National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA.
COMPENSATION AND BENEFITS:
This is a position within the Company's collective bargaining unit with an hourly rate of pay.
* Starting rate of pay $25.42/hour
* After 6 months $27.90/hour
* After one year $29.91/hour
National Fuel offers a comprehensive benefits package including the following:
* Medical and Prescription Drug Coverage · Paid Sick Time · Dental & Vision Coverage · Parental Leave for Mothers and Fathers · 401(k) with Company Match · Tuition Reimbursement · Company Funded Retirement Savings Account · Life Insurance · Paid Vacation · Flexible Spending Account · Paid Company Holidays
* Charitable Giving Program
HOW TO APPLY:
Any candidate offered a position with National Fuel will be required to successfully complete a pre-employment drug test. For confidential consideration, please submit your resume and cover letter (preferably in PDF format) to **************** by 1/26/26. Attachments with a .docm extension will not be accepted.
Please reference position #26-005NY - New York Customer Service Rep in the subject line of your email.
$25.4-27.9 hourly Easy Apply 15d ago
Customer Service Representative I
Onebridge Benefits 4.3
Inbound sale representative job in Buffalo, NY
Who We Are
OneBridge Benefits was founded in 2013 by members of its current leadership team who had the vision to create better technology to support account-based health plans. Fast forward to today and we continue to be in growth mode, as a premier healthtech company servicing over 250,000 participants with over 2 billion dollars in health accounts.
In becoming part of the OneBridge Benefits team you would be joining a group of bright, driven, and creative individuals. We have built an environment that creates opportunities for our people to serve greater roles within specialized teams as we never lose sight of the pursuit of individual passions. We strive to go above and beyond, and embrace open communication, collaboration, and flexibility to achieve our mission.
Check out our careers page for more information on the Company and our Core Values: onebridgebenefits.com/careers/
Your Opportunity with Us:
Our Customer Service Representative is part of our Customer Care Center and has an integral role in providing excellent customer service to our participants. This position may require flexibility in shift scheduling.
A successful candidate would be ready to embrace the following key responsibilities:
Takes pride in providing each participant with an outstanding experience
Timely resolve participant issues, complaints, and inquiries
Handle participant inbound and outbound calls by listening to participant needs and providing supportive solutions, along with capturing call log notes
Inform clients and employers about upcoming changes or situations that impact their accounts
Develop a thorough understanding of the Company's products and solutions to be able to guide callers through troubleshooting, navigating the company online portal and mobile applications
Communicate, coordinate and team with other departments when needed to assist with solving participant issues
Ability when the need arises to reprocess transactions within the system while on the phone with a participant
Process forms and adjustments as directed by the participant
Review and apply appropriate action to incoming documents from participants and employer groups
Help train new employees and thoroughly share our internal customer service policies
Analyze data, from reports and system information, to identify and resolve errors prior to final substantiation
Consistently maintain production standards based on metrics and processing goals
Meet or exceed quality standards for entered information
A strong candidate would have the following qualifications and skills:
Completed High School Diploma or equivalent
Six months of customer service experience in a healthcare related or social services setting, or a combination of experience preferred
Excellent written and verbal communication skills
Ability to listen to a customer issue with an approach that de-escalates the situation
High quality and accurate data entry skills
Strong attention to detail and highly organized
Individually driven as well as dedicated to working collaboratively with the team
Ability to meet all department goals to include accuracy and productivity
Strong analytical, problem-solving, and decision-making skills
Proficiency in Microsoft Office products
Flexibility to work additional hours as needed
The OneBridge Way
At OneBridge Benefits, we believe that a thriving Company Culture is the foundation of meaningful work and memorable experiences. Our atmosphere is rooted in connection, purpose, and authenticity. We invite you to explore and discover what makes us unique and see if it feels like the right place for you to thrive!
We offer practical perks that makes a difference, like free covered parking just a short, easy walk away, as well as an on-site gym.
We embrace a casual dress code, welcoming comfort that fits your work style while supporting your day-to-day business activities.
We're community-minded changemakers, giving back through employee-driven charity involvement and causes that matter to our people
This role is based in-office and requires regular in-person presence to support cross-functional collaboration and engagement. Candidates should be comfortable commuting to downtown, Buffalo, NY.
Job Type: Full-time
Pay: $20.00 per hour
Schedule: Monday to Friday, 11:30am - 8:00pm
Apply today to learn more about building your career with our OneBridge Benefits team.
$20 hourly Auto-Apply 39d ago
Customer Success Rep
Sonwil Distribution Center Inc.
Inbound sale representative job in Buffalo, NY
Job Description
At Sonwil, our enduring mission is to
deliver high value, performance driven logistics solutions
. We've done just that for over 40 years while building trusted partnerships with the likes of North America's largest shippers. The pursuit of innovation is always at the forefront of our service offerings, and we continue to
shape the future of the supply chain and deliver sustainable solutions for future generations to come
.
Our Customer Experience Representatives are the foundation of the freight brokerage division of our business, helping customers move their inventory in the most cost effective way by identifying and providing logistics solutions. As a CXR, you will act in a supporting role for our portfolio of accounts while working in a team environment. Every day, you will be interacting directly with our customers: addressing their concerns, implementing solutions, and upholding Sonwil Logistics' commitment to top-tier service.
Duties and Responsibilities
Act as the main point of contact for customers seeking updates on a shipment
Act as a point of contact regarding customer issues to internal stakeholders
Develop efficient working relationship with facilities to optimize scheduling and quickly resolve issues
Maintain strong relationships with current and prospective shippers
Manage relationships with internal stakeholders, including other departments and divisions, to provide a seamless customer experience
Proactively identify problems and implement effective solutions
Provide exemplary customer service assistance through telephone and email interactions by solving customer problems
Manage successful operational flow of loads including customer order processing, appointment scheduling and portal update
Ensure accurate and timely order and data entry
Generate and evaluate reports, as needed
Other duties as assigned
Qualifications
Associate's degree preferred but not required
High level multi-tasking ability with strong organizational skills
Enthusiasm and high energy
"People person," friendly, outgoing, and confidence is a must
Willingness to work in a team environment, but able to conduct themselves and their work independently
Transportation or Logistics background a plus but not required
Safety Requirements
Must be able to work in an office setting
Physical Requirements
This position is administrative in nature and will require the ability to sit, talk, and hear. This position is frequently required to stand, walk, reach, bend, and lift up to 5 pounds.
NOTE:
The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Direct reports
None
Please note that base pay offered may vary depending on job-related knowledge, skills and experience.
M-F 8:30am-5pm
$35k-55k yearly est. 10d ago
Temporary Retail Sales Support
Maurices 3.4
Inbound sale representative job in Amherst, NY
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1562-Wegman's Plaza-maurices-Amherst, NY 14228.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events!
As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
New Hire Wage Range: $16.00 - $16.30
Location:
Store 1562-Wegman's Plaza-maurices-Amherst, NY 14228
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
$16-16.3 hourly Auto-Apply 28d ago
All Position - Sales, Customer Retentions, Delivery Specialists
Arona Home Essentials 3.8
Inbound sale representative job in Dunkirk, NY
Give us a Year - We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it to be. Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a Delivery Driver? Or do you enjoy helping others and being part of a team? If any of these are a "Yes!", then we may have the perfect role for you!
Why work for Arona Home Essentials? We create opportunities for you! We make it a point to promote within creating endless growth potential for you! You can work your way to the future you want, we will help you own it!
Arona has a long legacy as the leader in the rent to own industry. Arona is built on a foundation of excellence, customer focus, quality products and services and amazing team members! We are currently operating fifty-five stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Indiana, Kentucky, Missouri, New York, Pennsylvania, and Puerto Rico.
Included is a comprehensive benefits package that includes:
* How would you like to have Sundays off? Yes, every Sunday we are closed!
* Paid time off including vacation, personal days, and holidays
* Medical, Dental, Vision, Short Term Disability
* Company paid Long-Term Disability and Life Insurance
* Employee Assistance Plan
* 401k Plan with a company match
* Bonus & commission opportunities paid monthly!
* Ongoing training and development
* A family friendly work environment
* Rewards for service
Below is a list of our current positions along with a brief explanation of each job. If one, or several of these jobs interest you, we would love to hear from you!
General Manager - Direct management of an Arona Home Essentials store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily!
Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages.
Market and Growth Manager - Manage the sales and marketing function in an Arona Home Essentials store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, local social media reach, customer service program and store merchandising.
Market and Growth Associate - Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system.
Customer Retention Associate - Assisting the Customer Accounts Department in lease agreement renewal.
Delivery Specialist - This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing a lease agreement is also occasionally required.
Education and Experience
* Must have a high school diploma or equivalent or at least 1 year of working experience
Required Skills and Competencies
* Must have a valid state driver's license and safe driving record
* Must be 18 years of age or older
* Bi-lingual is a PLUS!
Physical Requirements
* Positions routinely require lifting, loading, and "dollying" merchandise over fifty pounds
You must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Driver Qualification Policy. You must pass a drug screening and criminal background investigation.
EEOC Statement
Arona Home Essentials s is an Equal Opportunity Employer
$33k-38k yearly est. 43d ago
Customer Solutions Representative
Skyworks 3.8
Inbound sale representative job in Buffalo, NY
As a Customer Solutions Representative, your job is to help the sales group and sales team by managing customer activities and programs. The goal is to make customers happy and grow their accounts.
What You Need to Do:
-Help the sales team by processing quotes requests, checking incoming orders for accuracy (e.g., pricing, meeting minimum order requirements, shipping instructions, terms and conditions, etc.), entering orders, acknowledging them, telling customers about changes to their orders, and working with other parts of the business to get orders processed quickly and keep track of them.
-Help follow up on sales leads with both new and old customers.
-Take calls and emails from customers and answer them.
-As needed, troubleshoot, study, solve, and bring problems to the attention of the sales team.
-Look into what customers are saying and help the sales team figure it out.
-Find ways to improve sales methods and accuracy and make those changes.
Required Skills;
Simple:
A high school diploma
2 or more years of work with Microsoft Office
2 or more years of work in customer service
English read, write, and speak well
Associate's degree in a business or technical field is preferred.
Being used to working in a manufacturing setting
It's best if you have some general knowledge of ISO Compliance, ITAR, etc.
2 or more years of work with a CRM program like Salesforce
Associate's degree in a business or technical field is preferred.
2 or more years of work with a CRM program like Salesforce
Being used to working in a manufacturing setting
It's best if you have some general knowledge of ISO Compliance, ITAR, etc.
Equal Employment Opportunity is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
$29k-38k yearly est. 60d+ ago
Inside Sales Representative
Seal & Design 4.0
Inbound sale representative job in Clarence, NY
Job Description
Seal & Design, Inc. is a family owned company founded and located in Clarence, NY with three divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC.
Pay Range: $60,000 - $68,000/year
Requirements
Perform all account management duties by maintaining and growing existing relationships and developing new ones through inbound leads, customer and vendor referrals
Calculate costs, offer quotations and follow up on open quotations
Understand customer needs and requirements
Accurately respond to technical questions
Complete order entry, respond to complaints and process returns
Responsible for maintaining profit margins
Respond to inbound phone and website inquiries as needed
Source raw material and parts as needed
Set up new customer parts in ERP system
Communicate key information to other internal departments
Support Inside Sales Manager and outside sales team with special projects and other tasks
Observe safety and security procedures
Qualifications
Bachelor's degree, one to two years or more related experience preferred
Proficiency processing a high volume of emails
Ability to navigate operating system and Microsoft programs (Teams, Excel, Word, etc.)
Technical aptitude and strong attention to detail
Problem solving ability
Demonstrated ability to calculate markups, margins and other figures as it pertains to quotations
Excellent written and verbal communication skills
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow; able to multi-task
Ability to work independently and as a member of a team
Versatility, flexibility, and a willingness to work with enthusiasm in a dynamic environment
Familiarity with PPAP and APQP processes a plus
Benefits
Seal & Design rewards our engaged and talented team with competitive salaries and generous, comprehensive benefit packages which include:
· Medical/Dental/Vision Plans
· 401(k) and profit sharing
· Paid Time Off
· Bonuses
· Paid Holidays
· Life Insurance
· Yearly Performance Reviews
$60k-68k yearly 28d ago
Customer Service / Inside Sales Representative
Primetime Vision Marketing 4.1
Inbound sale representative job in Buffalo, NY
At Primetime Vision Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most.
Primetime Vision Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services.
Job Description
Primetime Vision Marketing is one of the top promotional marketing firms and is seeking motivated and hard-working Inside Sales Reps to join our growing team. The goal of this position is to expand our clients brand from face to face sales and marketing strategies inside Big Box Retail locations. If you are someone who is
seeking a company to grow with
and are looking to begin an
exciting career
in sales and marketing, this is the opportunity for you.
Job Responsibilities:
As an Inside Sales Rep, you will participate in face to face sales with customers. Inside Sales Reps will be cross-trained in promotional sales events, direct sales techniques, customer service, leadership skills, and in classroom training of products. Inside Sales Reps will have travel and networking opportunities. All Inside Sales Reps receive
full, hands on training from top leaders in our company.
Our Inside Sales Rep team have backgrounds from a wide range of fields, however the following are an assset:
Sales
Management
Marketing
Public Relations
Retail
Customer Service
Sports
Military
Restaurant/Bartender
Events
Advertising
Benefits:
Our team loves working with us for more than just the fun, professional environment. All Inside Sales Reps receive:
Structured Growth Opportunities
Networking Opportunities
Travel Opportunities (Optional)
Teaching & Training
Guaranteed Weekly Base Pay
Bonus Opportunities
Leadership Training
Qualifications
We are looking for dynamic, motivated individuals to fill the Inside Sales Rep role who are driven to be successful in their chosen career. There will be management opportunities in the future for the right individual.
Must be a Self-Starter
Strong Time Management Skills
Ability to Build Strong Relationships
Enjoys Being Around People
Positive Mental Attitude
Must be a Hard-Worker Motivated by Success
Excellent Communicaition Skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$37k-69k yearly est. 60d+ ago
Inside Sales Representative
Staffbuffalo
Inbound sale representative job in Buffalo, NY
Job Description
Inside SalesRepresentative - Manufacturing
StaffBuffalo is working with a growing precision manufacturing organization in the Southtowns of Buffalo, NY to hire an Inside SalesRepresentative. This is an on-site, in-office role ideal for someone early in their manufacturing sales career who is eager to build strong customer relationships, learn technical products, and grow into a broader commercial role over time.
This position supports a defined group of manufacturing customers within a collaborative, hands-on environment. You'll work closely with a small sales leadership team and gain direct exposure to senior leadership while developing strong fundamentals in quoting, customer management, and internal coordination.
Responsibilities
Handle inbound and outbound customer communications in a professional, responsive manner
Enter RFQs, prepare quotes, and deliver pricing to customers
Process purchase orders, change orders, and expedite requests through internal systems
Maintain and grow long-term customer relationships
Identify cross-sell and upsell opportunities within existing accounts
Track opportunities, contacts, and activity within CRM and ERP systems (HubSpot experience preferred)
Forecast revenue by customer and territory; support quota tracking and pipeline development
Collaborate with Sales Leadership to support territory growth and customer retention
Escalate and help resolve customer concerns via phone or virtual meetings
Participate in ongoing training, conferences, and professional development opportunities
Work on-site daily at the Buffalo Southtowns facility
Occasional, planned national travel for conferences or customer visits
Required Qualifications
3-5 years of B2B inside sales or customer-facing experience
Manufacturing or technical product exposure strongly preferred (entry-level manufacturing experience welcomed)
Experience working with ERP systems and CRM platforms
Strong data management and organizational skills
Excellent written and verbal communication abilities
High attention to detail and comfort working in a fast-paced environment
Reliable transportation for daily in-office work and occasional travel
Competitive, outgoing personality with a strong desire for professional growth
Interest in learning and openness to using AI tools in sales processes (preferred, not required)
Education & Experience
Associate's degree in Business or a related field preferred
Equivalent manufacturing or sales experience considered in lieu of a degree
Compensation & Benefits
Hourly pay range: $29-$31/hour, based on experience
Annual sales incentive (non-commission role)
Health, Dental, and Vision Insurance with employer contribution
Health Reimbursement Account (HRA)
Employer-paid Life Insurance and Short- and Long-Term Disability
401(k) with employer contribution
Paid Vacation and PTO
Paid day off for your birthday
StaffBuffalo Standard Disclaimer (Required):
The advertised pay range represents what we believe at the time of this job posting that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.
$29-31 hourly 13d ago
Inside Sales Representative - Industrial Distribution
Pooley, Inc.
Inbound sale representative job in Buffalo, NY
Job DescriptionBenefits:
401(k)
Competitive salary
Health insurance
Paid time off
Bonus based on performance
Profit sharing
At Pooley Inc., we believe that our inside sales team is the key to our success. We're not just order-takerswe're technical experts who provide unparalleled support and guidance to our customers. As an industry leader, we're constantly focused on innovation, empowering our employees, and refining our processes to better serve our clients.
Our people, products, and commitment to excellence are what set us apart. Join us and discover why Pooley Inc. is a valued industrial distributor. We also offer an excellent benefits package including healthcare, paid time off, and a 401k.
Responsibilities:
Handle all customer inquiries, quotes, and order processing.
Source and order products from vendors.
Maintain a strong working knowledge of our products, services, and industry.
Work with manufacturing partners to address technical and design issues.
Proactively generate sales and promote Company products.
Expedite backorders to ensure timely delivery.
Other duties and projects as needed
Qualifications:
Excellent communication and customer service skills.
Ability to respond to customer inquiries with a high sense of urgency.
Outstanding relationship-building skills along with a positive attitude.
Self-motivated and resourceful.
Industry and sales experience preferred. experience in power transmission, bearings, or material handling is a plus.
Reliable, organized, and detail-oriented.
Proficiency in Microsoft Office Suite, particularly Outlook and Excel.
Helpful and willing to go above and beyond customer expectations.
High school diploma or GED is required. A 2- or 4-year degree is a plus.
Pay commensurate with experience.
$35k-58k yearly est. 24d ago
Inside Sales Representative
Milton Cat 4.4
Inbound sale representative job in Batavia, NY
Do you enjoy selling, building deals, working with people to solve problems and creating new solutions? Milton CAT is looking for the right team members to invest in as they launch their careers with us. As an Inside SalesRepresentative, you'll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership branches. You'll gain exposure not only within the construction industry but in agriculture, forestry, and logging with potential opportunities to advance as a specialist within these sectors.
Our inside sales program is perfect for those interested in starting their career within the heavy equipment industry. During your time in the program, you will learn about our company, products, parts, services, and processes. This is a dedicated 18 month program broken down into three sections. This position is designed to jump start your career with Milton CAT and prepare you for your long-term career with a leading Caterpillar Dealer.
Pay Rate: Starting pay is $22.60 per hour. Incremental increases of pay every 6 months with successful completion of program steps. This position is bonus eligible.
Responsibilities
* Communicating with customers, making outbound calls to potential customers, and following up on leads.
* Understanding customers' needs and identifying sales opportunities.
* Answering potential customers' questions and sending additional information via phone, text, and email.
* Keeping up with product and service information and updates.
* Creating and maintaining a database of current and potential customers.
* Explaining and demonstrating features of products and services.
* Staying informed about competing products and services.
* Researching and qualifying new leads.
* Closing sales and achieving sales targets.
* Complete ongoing training and development programs.
* Working with new customers to establish a relationship with Milton CAT and process sales leads.
* Serve as a liaison between departments.
Qualifications
* Strong customer orientation - able to work with customers to understand their needs and solve challenges.
* Self-motivated - take ownership for your territory and pride in it.
* Proficiency in Microsoft Office and CRM software.
* Excellent communication skills, both verbal and written.
* Excellent organizational skills and the ability to multitask.
* Excellent phone and cold calling skills.
* Exceptional customer service skills.
* Excellent time management skills and organizational skills.
* Strong listening and sales skills.
* Ability to achieve targets and goals.
* Must have a valid driver's license and maintain a clean driving record.
* Excellent time management and organizational skills.
* Technical knowledge and experience within the industry are a plus but not required. The right candidate must have interest and enthusiasm to learn about equipment, technologies, and services so they can connect our customers to the appropriate area within Milton CAT and provide an exceptional customer experience from start to finish.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.
Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. Background checks and drug testing are required as part of our pre-employment process.
Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.
$22.6 hourly Auto-Apply 55d ago
Inside Sales Representative
Landpro Equipment, LLC
Inbound sale representative job in Springville, NY
Requirements
Knowledge of turf equipment preferred
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to work flexible hours
Excellent customer relationship skills
Ability to analyze and interpret basic sales reports
High School Diploma or equivalent work experience
LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
Salary Description $50,000-$130,000/year
$35k-58k yearly est. 5d ago
CUSTOMER SERVICE REPRESENTATIVE
Dival Safety Equipment 3.7
Inbound sale representative job in Buffalo, NY
Customer Service Representative-
Regular Full Time
Buffalo, NY
Join the DiVal Safety Equipment team in our Buffalo, NY headquarters as a member of our fast paced and dynamic team. The focus of this position is to actively engage and provide superior service to our external and internal customers. In this position you will be the first point of contact for DiVal's outside sales team's customers, delivering the highest level of proactive customer service while maintaining workflow.
Duties and Responsibilities:
Working through our CRM, acknowledge all requests within a 2hr timeframe.
Process customer orders, returns, exchanges, back-order updates, and contract pricing.
Enter sales quotes & orders as requested by internal/external customer within 2 hours of receiving.
Coordinate expedites & obtain proof of delivery.
Process new item requests (NIR) submitted by Sales team.
Proactively update and increase product knowledge.
Promote company events and services through all points of contact with our customers.
Perform general data entry functions in addition to those listed above.
Proactively work with all internal departments to provide excellent service to our customers.
Work with your manager to improve workflow and processes.
Skills and Requirements:
You have a passion for the “Customer Experience” and helping business become more successful.
2+ years of office support in a customer service role is preferred.
Solid computer and multitasking skills, Microsoft Office and CRM.
Exceptional communication skills, both written and verbal.
Excellent organizational and time management skills.
Strong decision making and analytical abilities.
Must be able to pass a NON-DOT drug screen and physical.
Customer facing coverage for retail store when needed.
Ability to lift 30 lbs. - 50 lbs. on a repetitive basis.
Able to climb ladders on a repetitive basis.
High School diploma / GED equivalent.
The ability to work 5 days a week, Mon.-Fri., 8:30-5pm.
Benefits:
Medical benefits.
Dental & vision benefits.
Other voluntary benefits (STD, LTD, Accident, Critical illness, Life insurance).
Company provided life insurance policy.
401K.
Paid time off.
DiVal Safety Equipment is proud and dedicated to be an Equal Opportunity Employer (EOE) of Minorities / Women / Veterans / Disabled.
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location.
$31k-37k yearly est. Auto-Apply 28d ago
All Position - Sales, Customer Retentions, Delivery Specialists
Arona Home Essentials 3.8
Inbound sale representative job in Dunkirk, NY
Give us a Year - We will give you a Career!
At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it to be. Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a Delivery Driver? Or do you enjoy helping others and being part of a team? If any of these are a “Yes!”, then we may have the perfect role for you!
Why work for Arona Home Essentials? We create opportunities for you! We make it a point to promote within creating endless growth potential for you! You can work your way to the future you want, we will help you own it!
Arona has a long legacy as the leader in the rent to own industry. Arona is built on a foundation of excellence, customer focus, quality products and services and amazing team members! We are currently operating fifty-five stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Indiana, Kentucky, Missouri, New York, Pennsylvania, and Puerto Rico.
Included is a comprehensive benefits package that includes:
· How would you like to have Sundays off? Yes, every Sunday we are closed!
· Paid time off including vacation, personal days, and holidays
· Medical, Dental, Vision, Short Term Disability
· Company paid Long-Term Disability and Life Insurance
· Employee Assistance Plan
· 401k Plan with a company match
· Bonus & commission opportunities paid monthly!
· Ongoing training and development
· A family friendly work environment
· Rewards for service
Below is a list of our current positions along with a brief explanation of each job. If one, or several of these jobs interest you, we would love to hear from you!
General Manager - Direct management of an Arona Home Essentials store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily!
Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages.
Market and Growth Manager - Manage the sales and marketing function in an Arona Home Essentials store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, local social media reach, customer service program and store merchandising.
Market and Growth Associate - Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system.
Customer Retention Associate - Assisting the Customer Accounts Department in lease agreement renewal.
Delivery Specialist - This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing a lease agreement is also occasionally required.
Education and Experience
· Must have a high school diploma or equivalent or at least 1 year of working experience
Required Skills and Competencies
· Must have a valid state driver's license and safe driving record
· Must be 18 years of age or older
· Bi-lingual is a PLUS!
Physical Requirements
· Positions routinely require lifting, loading, and “dollying” merchandise over fifty pounds
You must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Driver Qualification Policy. You must pass a drug screening and criminal background investigation.
EEOC Statement
Arona Home Essentials s is an Equal Opportunity Employer
$33k-38k yearly est. 60d+ ago
Inside Sales Representative
Seal & Design 4.0
Inbound sale representative job in Clarence, NY
Seal & Design, Inc. is a family owned company founded and located in Clarence, NY with three divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC.
Pay Range: $60,000 - $68,000/year
Requirements
Perform all account management duties by maintaining and growing existing relationships and developing new ones through inbound leads, customer and vendor referrals
Calculate costs, offer quotations and follow up on open quotations
Understand customer needs and requirements
Accurately respond to technical questions
Complete order entry, respond to complaints and process returns
Responsible for maintaining profit margins
Respond to inbound phone and website inquiries as needed
Source raw material and parts as needed
Set up new customer parts in ERP system
Communicate key information to other internal departments
Support Inside Sales Manager and outside sales team with special projects and other tasks
Observe safety and security procedures
Qualifications
Bachelor's degree, one to two years or more related experience preferred
Proficiency processing a high volume of emails
Ability to navigate operating system and Microsoft programs (Teams, Excel, Word, etc.)
Technical aptitude and strong attention to detail
Problem solving ability
Demonstrated ability to calculate markups, margins and other figures as it pertains to quotations
Excellent written and verbal communication skills
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow; able to multi-task
Ability to work independently and as a member of a team
Versatility, flexibility, and a willingness to work with enthusiasm in a dynamic environment
Familiarity with PPAP and APQP processes a plus
Benefits
Seal & Design rewards our engaged and talented team with competitive salaries and generous, comprehensive benefit packages which include:
· Medical/Dental/Vision Plans
· 401(k) and profit sharing
· Paid Time Off
· Bonuses
· Paid Holidays
· Life Insurance
· Yearly Performance Reviews
$60k-68k yearly Auto-Apply 60d+ ago
Customer Service / Inside Sales Representative
Primetime Vision Marketing 4.1
Inbound sale representative job in Williamsville, NY
At Primetime Vision Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most.
Primetime Vision Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services.
Job Description
Primetime Vision Marketing is one of the top promotional marketing firms and is seeking motivated and hard-working Inside Sales Reps to join our growing team. The goal of this position is to expand our clients brand from face to face sales and marketing strategies inside Big Box Retail locations. If you are someone who is
seeking a company to grow with
and are looking to begin an
exciting career
in sales and marketing, this is the opportunity for you.
Job Responsibilities:
As an Inside Sales Rep, you will participate in face to face sales with customers. Inside Sales Reps will be cross-trained in promotional sales events, direct sales techniques, customer service, leadership skills, and in classroom training of products. Inside Sales Reps will have travel and networking opportunities. All Inside Sales Reps receive
full, hands on training from top leaders in our company.
Our Inside Sales Rep team have backgrounds from a wide range of fields, however the following are an assset:
Sales
Management
Marketing
Public Relations
Retail
Customer Service
Sports
Military
Restaurant/Bartender
Events
Advertising
Benefits:
Our team loves working with us for more than just the fun, professional environment. All Inside Sales Reps receive:
Structured Growth Opportunities
Networking Opportunities
Travel Opportunities (Optional)
Teaching & Training
Guaranteed Weekly Base Pay
Bonus Opportunities
Leadership Training
Qualifications
We are looking for dynamic, motivated individuals to fill the Inside Sales Rep role who are driven to be successful in their chosen career. There will be management opportunities in the future for the right individual.
Must be a Self-Starter
Strong Time Management Skills
Ability to Build Strong Relationships
Enjoys Being Around People
Positive Mental Attitude
Must be a Hard-Worker Motivated by Success
Excellent Communicaition Skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$37k-68k yearly est. 60d+ ago
Inside Sales Representative
Milton Cat 4.4
Inbound sale representative job in Batavia, NY
Do you enjoy selling, building deals, working with people to solve problems and creating new solutions? Milton CAT is looking for the right team members to invest in as they launch their careers with us. As an Inside SalesRepresentative, you'll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership branches. You'll gain exposure not only within the construction industry but in agriculture, forestry, and logging with potential opportunities to advance as a specialist within these sectors.
Our inside sales program is perfect for those interested in starting their career within the heavy equipment industry. During your time in the program, you will learn about our company, products, parts, services, and processes. This is a dedicated 18 month program broken down into three sections. This position is designed to jump start your career with Milton CAT and prepare you for your long-term career with a leading Caterpillar Dealer.
Pay Rate: Starting pay is $22.60 per hour. Incremental increases of pay every 6 months with successful completion of program steps. This position is bonus eligible.
Responsibilities
Communicating with customers, making outbound calls to potential customers, and following up on leads.
Understanding customers' needs and identifying sales opportunities.
Answering potential customers' questions and sending additional information via phone, text, and email.
Keeping up with product and service information and updates.
Creating and maintaining a database of current and potential customers.
Explaining and demonstrating features of products and services.
Staying informed about competing products and services.
Researching and qualifying new leads.
Closing sales and achieving sales targets.
Complete ongoing training and development programs.
Working with new customers to establish a relationship with Milton CAT and process sales leads.
Serve as a liaison between departments.
Qualifications
Strong customer orientation - able to work with customers to understand their needs and solve challenges.
Self-motivated - take ownership for your territory and pride in it.
Proficiency in Microsoft Office and CRM software.
Excellent communication skills, both verbal and written.
Excellent organizational skills and the ability to multitask.
Excellent phone and cold calling skills.
Exceptional customer service skills.
Excellent time management skills and organizational skills.
Strong listening and sales skills.
Ability to achieve targets and goals.
Must have a valid driver's license and maintain a clean driving record.
Excellent time management and organizational skills.
Technical knowledge and experience within the industry are a plus but not required. The right candidate must have interest and enthusiasm to learn about equipment, technologies, and services so they can connect our customers to the appropriate area within Milton CAT and provide an exceptional customer experience from start to finish.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.
Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. Background checks and drug testing are required as part of our pre-employment process.
Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.
$22.6 hourly Auto-Apply 55d ago
Inside Sales Representative
Landpro Equipment, LLC
Inbound sale representative job in Springville, NY
Job DescriptionDescription:
Competitive Pay, Close to Home, Easy Application Process - Apply Today
Department: Sales
Reports To: Store Manager or Sales Manager
Supervises: None
Compensation & Benefits:
Extremely Competitive Wages + Bonuses
Paid Time Off
Health Benefits
Employee Discount
401k and more
$50,000-$130,000/year based on experience
Purpose:
Sells new and used turf equipment to new and existing customers. Focuses on walk-in, retail-oriented, customer traffic.
Responsibilities:
Represents the company for the sale of machinery to walk-in customers
Maintains current product knowledge on features and benefits of all equipment potentially saleable by the dealership, with an emphasis on
Monitors competitive activity/products and timely communicates to management
Has a retail-selling emphasis (understands task-oriented questions to ask, validates customer requirements, proposes solution, offers demonstration, and moves to close)
Maintains all customer information for sales management
Knows and follows a defined sales process
Assists with the preparation and execution of company-sponsored customer events
Conducts new equipment demonstrations
Monitors trends in customer's business activities and timely communicates to management
Maintains current knowledge of financing options to assist customers with securing the purchase of new and used goods
Attends applicable sales training events/seminars
Maintain current knowledge of used equipment values and ability to evaluate properly for trading purposes
Responsible for other duties as assigned by your manager
Requirements:
Knowledge of turf equipment preferred
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to work flexible hours
Excellent customer relationship skills
Ability to analyze and interpret basic sales reports
High School Diploma or equivalent work experience
LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
How much does an inbound sale representative earn in Amherst, NY?
The average inbound sale representative in Amherst, NY earns between $39,000 and $106,000 annually. This compares to the national average inbound sale representative range of $27,000 to $75,000.
Average inbound sale representative salary in Amherst, NY