Inbound sale representative jobs in Boston, MA

The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More) 2. Skill Development In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program. Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. A desire for growth and a mindset that generates long term success through adaptability and personal accountability. Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. Note: Fidelity is not providing immigration sponsorship for this position The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More) Certifications:Series 07 - FINRA, Series 63 - FINRACategory:Customer Service, Sales Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Qualifications: Must have SAP experience and be able to work with Microsoft office systems. Must have background knowledge of inventory process, have some experience with chemical distribution, and detailed order entry and shipping. We expect that this candidate has customer service skills within the chemical industry, be organized, able to multitask, and be people oriented. This person should have great communication skills, as they will be communicating with all levels of colleagues, and multiple departments within our company. We request this person to have moderate domestic order knowledge, including Inco Terms, and experience with the overall concept of the exporting process. This candidate should also have knowledge of overall shipping, chemical distribution, and supply chain knowledge. In addition, we would prefer this person to be able to contribute in a corporate setting.

At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers. What You'll Do Sales & Growth Focus Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts. Identify and close upsell and cross-sell opportunities for additional products and value-add services. Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account. Partner with sales and service leadership to develop customized customer-growth plans and closing strategies. Collaborate with production and service teams to ensure a smooth rollout of new business wins. Customer Engagement & Value Creation Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence. Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow. Position Crown Linen as a strategic business partner, not just a vendor. Gather customer feedback and relay insights that drive innovation and service improvements. Sales Execution & Reporting Maintain a healthy pipeline of opportunities within assigned routes and accounts. Log all activity in the CRM, including visits, proposals, and closed business. Meet or exceed monthly and quarterly goals for incremental revenue growth. Provide weekly updates highlighting wins, opportunities, and competitive activity. What You'll Bring 2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries. Proven record of success upselling, cross-selling, or expanding services within an existing customer base. Exceptional relationship-building and consultative selling skills. Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike. Self-starter with a hunter's mindset and a passion for achieving measurable results. Valid driver's license and clean driving record. Proficiency with CRM systems, Microsoft Office, and route-management tools. How You'll Be Measured Incremental revenue growth (upsell/cross-sell) Product placement growth per account Share-of-wallet expansion Number of qualified opportunities identified and closed Customer visit frequency and engagement quality Why You'll Love It Here Competitive base salary ($60K) plus uncapped earning potential (up to $90K OTE). Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence. Supportive leadership, extensive training, and the freedom to own your territory. The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

700 Morrissey Boulevard, Boston, MA 02122 BDC / Inside Sales Representative / Business Development$17 per Hour | $30+ Opportunity with Weekly-Paid Commissions Leads ProvidedProven Experience in Inside Sales or a Related Field Is Preferred but Not Required In-Person, Full-Time Position Walk-in Applicants are Welcome! Career Advancement is Encouraged Here! Tasca Toyota of Boston operates a busy, high volume Toyota dealership in a major metro marketplace. We compete to be one of the top Toyota dealerships in all of New England. Are you currently working in Customer Service or Inside Sales? Do you have experience working with people over the telephone, email and text? Then join us at Tasca Automotive Group and be part of a team that drives success! If you are driven by results and eager to make an impact in the automotive industry, we invite you to apply today and join the Tasca Automotive Group family! If you are passionate about automotive sales and eager to grow your career with a reputable company, we invite you to explore this opportunity. Summary: We are seeking an Inside Sales Representative to join our dynamic team. In this role, you will be responsible for driving sales through effective communication and relationship-building with potential customers. Your contributions will be vital in enhancing our customer experience and achieving our sales targets. Benefits: $17 hour | $30+ opportunity with weekly paid commissions. Leads provided 401(k) matching Health and Dental insurance with 50% company participation. Paid vacations and sick days Employee discount Excellent working conditions with an opportunity to be an integral part of a growing organization Responsibilities Inside Sales Representative: Engage with potential customers through outbound call, email and text. Identify customer needs and provide solutions. Maintain accurate records of customer interactions and sales activities. Collaborate with the sales team to develop new business. Provide exceptional customer service to ensure 100% satisfaction. Stay informed, educated and knowledgeable on the product. Requirements: Proven experience in inside sales or a related field is preferred but not required. Strong communication skills with the ability to build rapport with customers. Language diversity is a plus: Spanish, Vietnamese, Chinese Mandarin. Ability to work independently and complete daily outreach. A passion for the automotive industry is highly desirable. Dependable, looking for a good solid job and willing to show up as scheduled. Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

Job Description East Cambridge Savings Bank's Retail Division is actively recruiting for Customer Sales & Service Representative II Assigned work location may include Arlington, Belmont, Cambridge, Chelsea, Malden, Medford, Somerville, Waltham, or Woburn. Function: Under the direction of the Business Development Sales Manager, perform a variety of service related functions, identify customer needs and respond to those needs in an efficient and pleasing manner with an emphasis on cross sales. We are looking for a candidate with: 3 years experience in a Retail environment or a bachelor's degree with 1 year experience in a Retail environment. 3years customer service and sales experience in an incentive-based role. Retail banking preferred. Working knowledge of digital banking products Demonstrated ability to meet individual sales goals on a Monthly/Annual basis Demonstrated knowledge of the Bank's products and services Ability to perform a variety of tasks simultaneously and prioritize activities as required Excellent interpersonal and verbal communication skills If applicable, able to register as a licensed Mortgage Loan Originator as required under the S.A.F.E. Act. Must be available to work until closing and Saturday Spanish speaking preferred Essential Job Functions: Greet and assist customers in a professional and personally responsive manner in accordance with the Bank's Customer Service Standards, provide information on a variety of banking products/services. Make referrals as needed. Be knowledgeable and understanding of the customers' needs by conducting a needs analysis and recommend products/services as appropriate. Sell and cross-sell products and services to existing and new customers toward established sales goals. Ensure that mystery shop service standards are achieved. Responsible for attaining predetermined sales goals on a monthly/annual basis in accordance with the Bank's Customer Service Standards. Assist with Banking Center sales promotion strategies. Complete all required Bank Secrecy Act training annually and maintain knowledge of current BSA related policies and procedures. To assist with Bank Secrecy Act compliance, recognize and document currency transactions and checks purchased in excess of $10,000, as well as checks purchased between $3,000-$10,000. Identify and report potential suspicious activity. Train new Customer Sales & Service Representatives, Customer Service Associates and Clerk/Tellers in entry-level work and customer service standards; and review new procedures and services with trained staff. Evaluate work performance. Conduct loan interviews, accept loan applications, respond to mortgage inquiries. Follow up on referrals for personal sales opportunities and from other retail Banking Center employees. Contact customers by letter, telephone and other means to strengthen account relationships. Responsible for effective handling of telephone calls pertaining to requests for information, problems, questions regarding service, policies, procedures, etc. Ensure on daily basis, proper documentation and accuracy of transactions and balance work. Verify all cash transactions and that cash is in proof. Maintain compliance with Bank policies and procedures, federal, state and local laws and regulations, including but not limited to the S.A.F.E. Act and its registration, renewal and updating requirements if applicable. Maintain knowledge of current industry practices and trends as well as Bank products and services by attending training seminars as needed. Maintain compliance with Bank policies and procedures. Maintain knowledge of current industry practices and trends as well as Bank products and services by attending training seminars as needed. Assist with promoting East Cambridge Savings Bank products/services to local businesses. Arrange appointments with customers, utilizing branch locations most convenient to them. Inform management of progress toward goals and ask for assistance as needed. Report sales activity to investment planning and retail management on a weekly basis. Maintain proper documentation. Contact our Human Resources Division or visit ******************** for more details and to apply. Or submit your resume to: Email: **************** Fax: ************ Phone: ************ East Cambridge Savings Bank, Attn: Human Resources 344 Cambridge Street Cambridge, MA 02141 East Cambridge Savings Bank is an Equal Opportunity Employer/Veterans/Disabled

260 Main Street, North Reading, MA 01864 Automotive Service Technician / Mechanic Hiring All Skill LevelsGenerous Pay Plan + Great Benefits! Earn up to $38 per hour depending on experience!5-day Work Week with Rotating Saturdays! Experience Required We provide Training where Necessary and will help you get Certified North Reading Subarus reputation for excellent customer service, automotive expertise, and customer-friendly financing has made us a go-to dealership since our establishment.We have assisted countless drivers in this area in finding their next Subaru vehicle, as well as service their vehicles. We need to hire Service Technicians / Mechanicsfor our busy shop.If you want to be appreciated for your hard work, look no further! Apply online today! We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise. The 2024 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. We offer: Generous pay plan! Earn up to $38 per hour depending on experience! 5-day work week with rotating Saturdays Medical, Dental and Vision Insurance 401(k) retirement plan Employee purchase program Paid Vacation / Sick time Opportunity for advancement Responsibilities - Service Technician: Perform work as outlined on repair order accurately in accordance with dealership and factory standards Diagnose cause of any malfunction and perform repair Efficiently repair automotive systems, including engine, transmission, electrical steering, suspension, brakes, air-conditioning, etc., in accordance with dealership standards Communicate with parts department to obtain needed parts Examine the vehicle to determine if additional safety or service work is required. Notify service advisor immediately if additional work outlined is not needed or required Notify service advisor immediately if repairs cannot be completed within the time promised Document work performed Keep shop area neat, clean and be able to account for all dealership-owned tools at all times Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor Qualifications/Requirements - Service Technician: Service Technician experience required - candidates will be experienced in all aspects of maintenance and repair, from simple brake pad replacements to detailed engine overhauls. Subaru (Import) experience is a plus! Ability to read and comprehend instructions and information Must be a team player Valid driver's license and good driving record Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

70 Providence Hwy., Norwood, MA 02062 Automotive Billing and Title Clerk Full-Time and Part-Time Positions AvailableAuto Dealership Experience - CVR Clerk Certified a Must DMV Knowledge is a Plus CDK Experience in a Dealership Setting is Preferred Central GMC of Norwood is seeking an Automotive Billing and Title Clerk to join our team in Norwood, MA where you will have the opportunity to make a positive impact on our business and customers. To be successful in this role, you should have previous experience in an office environment. If you 're looking for an opportunity to advance in your career, your search is complete! If you are detailed, enjoy working with people, and want to develop new skills, we want to talk to you. The management team is driven to help you to become financially and professionally successful. Why Central GMC? At Central GMC, were more than a dealership, were a destination for automotive excellence and career growth. Located in Norwood, MA, weve built a reputation for integrity, innovation, and customer-first service. When you join our team, you become part of a legacy that values people as much as performance. Heres what makes us stand out: Established Reputation: Were a trusted name in the region, known for delivering top-tier vehicles and service with honesty and professionalism. Team-Driven Culture: We foster a collaborative, respectful environment where your ideas matter and your contributions are recognized. Career Development: Whether you're in sales, service, parts, or admin, we offer training, mentorship, and advancement opportunities to help you grow. Modern Facilities: Our dealership is equipped with the latest tools and technology to support your success and efficiency. Benefits: Competitive pay plan - $19 - $23 per hour! 401(k) plan Health and Dental Insurance Paid by company Vacation time (after a year of service) Flexible schedule with no Sundays or nights, except for end of month. Career advancement opportunities Responsibilities Billing and Title Clerk: This position will involve processing legal transfer documents and sending them to the state, preparing tax and title documents, and assisting in creating leasing and loan paperwork. Verifying the cost and transaction for each vehicle sale Assisting the new & used car sales team Maintaining a clean and organized workstation Performing other duties as assigned Qualifications/Experience/Requirements: 1 year of experience in an automotive dealership, title, customer service and title clerk preferred. Excellent interpersonal and customer service skills Ability to multitask with ease and professionalism Strong organizational skills and attention to detail Strong analytical and problem-solving skills Ability to function well in a high-paced and at times stressful environment Quality writing, grammar skills, and computer literacy Auto dealership experience - CVR Clerk Certified a must DMV knowledge is a plus CDK experience in a dealership setting is preferred. High school diploma or GED Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR Must pass drug screening - marijuana excluded We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

Learn more about us here! (*********************************************************************** Bilingual Customer Action Representative (Spanish) Customer Action · Lawrence, Massachusetts Do you want to advance racial and economic justice while tackling climate change? All In Energy, a nonprofit organization, was founded in the spring of 2018 with a mission to accelerate an inclusive clean energy economy. We work hand-in-hand with cities and local community organizations to connect communities of color, non-English speakers, and renters to energy-saving programs and affordable renewable energy, which help families save money, make their homes healthier, and combat climate change. We are also creating new pathways into clean energy jobs, increasing green career opportunities for people of color, multilingual individuals, and women. We're seeking a caring and detail-oriented, fully bilingual Customer Action Representative to help Spanish- and English-speaking residents in the Merrimack Valley navigate their way through Massachusetts' generous, but complicated energy efficiency programs. You must be fluent in verbal and written English and Spanish at a professional level. You will play a critical role in ensuring the residents we meet receive high-quality support to access programs that can save their families money and make their homes healthier and more comfortable. The Customer Action Representative will be the primary contact point in helping Merrimack Valley, Framingham, and Massachusetts families access energy efficiency and renewable energy programs. Responsibilities consist of supporting residents through every step of their home energy journey, in English and Spanish: Perform intake by phone and occasionally in-person through walk-ins at the Lawrence-based office. Conduct eligibility screenings for clients to help them better understand what programs are available to them. Assist in finding and scheduling contractors to complete required work, including an initial no-cost home energy assessment. Make occasional in-home visits to collect data necessary to assess opportunities for home electrification during, before, or after third-party home energy assessments Follow up with residents who have received energy assessments to help them understand recommendations and remove barriers to adding insulation to their homes. Collaborate with the supervisor to evaluate performance and customer satisfaction by analyzing customer call recordings. Assist clients with qualification and application support for rebates, incentives, and financing for their projects. Assist with invoicing for services rendered, ensuring accuracy and timeliness in billing procedures. Co-manage projects with partner organizations and vendors to give and receive updates for the clients. Maintain organized contact records and other data about partnerships and community members, as well as program successes and challenges. Solicit feedback from residents who have been through the program and ask for referrals from family, friends, and neighbors. Miscellaneous tasks associated with executing our programs, as needed. Required Qualifications: Bilingual professional fluency in English and Spanish, both written and spoken Passion for addressing global climate change, equitable clean energy access, or economic and environmental justice Ability and desire to speak with strangers on the phone or in person, to ask them to take a no-cost action to save money and energy while helping reduce greenhouse gas emissions Demonstrate ability to creatively problem solve and overcome obstacles Ability to work independently and as a part of a small, nimble team Detail-oriented and able to keep tasks, records, and systems organized Preferred Qualifications: Experience communicating with the residents of low-income and/or majority-minority communities Sales, outreach, customer service, or organizing experience, e.g., retail, political canvassing, fundraising Experience working with key performance indicators (KPIs) Experience with phone banking, voter registration calls, or other phone-based outreach Experience with Customer Relationship Management (CRM) systems like Salesforce Basic knowledge of how homes use and lose energy Fluency also in Portuguese and/or Khmer Hours, Benefits, Compensation Part-time (night and weekend availability preferred) $27.89/hour Paid sick time, vacation time, retirement, and technology benefits Health, dental, and vision insurance Required attendance in the Lawrence office, occasional work from home is possible For a detailed list of benefits, go to bit.ly/AIEbenefits

Jitterbit automates and orchestrates business systems to empower teams, unlock value, and accelerate business transformation. With Jitterbit, organizations can streamline operations, enhance data accessibility, and deliver on a growing list of IT needs more quickly and confidently. For organizations ready to modernize and innovate, Jitterbit provides a unified AI-infused low-code platform for integration, orchestration, automation, and app development that accelerates business transformation, boosts productivity, and unlocks value. The Jitterbit Harmony platform, including iPaaS, API Manager, App Builder and EDI, future-proofs operations, simplifies complexity and drives innovation for organizations globally. Job Description Are you a sales powerhouse? Jitterbit is seeking top-tier talent for the role of Inside Sale Representative. As part of our dynamic team, you'll drive SMB sales success in a designated territory, shaping the digital landscape for our clients. With a focus on our cutting-edge iPaaS solutions, application development, and EDI, you'll be at the forefront of innovation. Your mission will be to: Cultivate a robust pipeline of new business opportunities within an assigned territory Forge meaningful connections with decision-makers Lead the charge in closing deals to meet and exceed targets Collaborate seamlessly with internal teams to drive success Showcase our game-changing solutions through compelling presentations and demos Leverage the latest sales tech stack to amplify your impact Qualifications Are you ready to make your mark? Here's what we're looking for: A proven track record of success in B2B technology sales Mastery of the sales cycle, from prospecting to closing Fearless in engaging with SMB decision-makers A strategic thinker with a knack for problem-solving Tech-savvy and eager to learn about our innovative products Excellent communication skills, both verbal and written A passion for exceeding expectations and driving results BA or BS Degree or equivalent experience Additional Information What You'll Get: Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes. Career development and mentorship A flexible, remote-friendly company with personality and heart Please be advised that Jitterbit does not: Conduct interviews through unsecure messaging platforms. Request sensitive personal information, such as social security numbers or bank details, during initial contact. Require payment or fees from applicants at any stage of the hiring process. Offer unrealistic salaries or benefits packages. #LI- AK Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

ConnectPay offers online payroll solutions and is committed to providing first-name-basis service and technology-first innovation. ConnectPay has steadily built a reputation as a flexible and responsive resource for all of its clients with a complete suite of solutions that make growing your business easier. Today, thousands of small and mid-sized businesses use ConnectPay to process payroll, automate taxes, and integrate data. And every single one of them is able to leverage ConnectPay's services and resources while remaining connected to their own independent brokers and advisors. Our customers trust us to make their core business activities simpler, and we trust them to choose the best and brightest brokers for their unique needs. Mutual trust is a beautiful thing. With offices outside Boston, Detroit and in Fairfield, we are among the fastest growing private companies in Massachusetts, now is your chance to play a key role in the success and continued growth of our dynamic company. To learn more visit ********************* Job Description Got ambition? If you're the type of person who loves uncovering opportunities in a fast-paced, start-up environment, we'd like to meet you. Our growing Sales team seeks an Inside Sales Rep to go after prospects, qualify leads and develop compelling strategies for product channels. Our goal is to train you thoroughly on Inside Sales working with the MA Retail Association to educate clients on Workers' Comp and working with health brokers who want to leverage our connected process. Once fully trained, you would shift into a commissioned Sales position with goals for closing deals and generating revenue. Responsibilities Drive prospecting activities to uncover new opportunities to grow pipeline Qualify outbound leads via phone, building rapport to “sell the meeting” or create opportunities Expand sales in existing clients by educating on best practices and introducing new products and services Utilize, contribute and improve functionality of Sales CRM, Pipeline Deals Initiate sales process by scheduling appointments, preparing presentations, understanding account requirements Add to and enhance ConnectPay's current lead channels with your energy and ideas Increase job knowledge by participating in meetings, educational opportunities and self-motivated research on topics to clarify subject matters. Qualifications 2 years+ inside sales/sales development experience or internship experience, preferably in the B2B SaaS space Ability to work independently and prioritize effectively and balance multiple, disparate work streams Strong written and verbal communication skills, with keen ability to maintain control of communication length and direction and articulate under pressure. Brings a strong work ethic; takes initiative and thinks creatively to get the job done BA/BS degree or equivalent practical experience. Additional Information What We Offer (Compensation & Benefits) Base Salary with accelerating Commission Program Quarterly and Annual Bonus Program Auto and Phone allowance Customer Expense allowance Medical, Dental and Vision benefit plans Life Insurance, short term and long term 401(k) retirement options with generous match Guaranteed paid vacation time through PTO policy Professional development and advancement opportunities Eligibility for stock options in the event of a sale/acquisition

Job Description 908 Devices Inc. (NASDAQ: MASS) is revolutionizing chemical analysis with its simple handheld devices, addressing life-altering applications. The Company's devices are used at the point-of-need to interrogate unknown and invisible materials and provide quick, actionable answers in vital health, safety and defense tech applications, addressing the fentanyl and illicit drug crisis, toxic carcinogen exposure, and global security threats. The Company designs and manufactures innovative products that bring together the power of complementary analytical technologies, software automation, and machine learning. For more information, visit 908devices.com 908 Devices has a corporate office in Burlington, MA with a manufacturing center in Danbury, Connecticut and a growing population of remote staff worldwide. Position Summary The Inside Sales Representative (ISR) is responsible for driving the early stages of the federal sales funnel across U.S. Government agencies, including the FBI, DEA, DHS, HSI, and Department of Defense. This role focuses on generating, qualifying, and nurturing leads within assigned accounts to build a robust pipeline for the 908 Devices product portfolio. Key Responsibilities Lead Management: Own inbound/outbound lead flow for U.S. Federal and DoD; respond, qualify (Requirement • Funding • Acquisition Path • Timeline • Stakeholders), and route to sales. Outreach & Campaigns: Execute targeted outbound campaigns via calls, emails, and digital outreach to uncover prospect needs, funding, and purchasing timelines. Opportunity Qualification: Conduct discovery calls to assess fit with 908 Devices' portfolio (MX908, VipIR, XplorIR, ProtectIR, etc.) and move prospects from awareness to qualified. Pipeline & Capture Support: Maintain clean Salesforce data; surface relevant RFIs/RFQs (SAM.gov, agency portals); align activities with contract-vehicle partners (GSA, DLA, IDIQs, BPAs). Events & Engagement: Rapidly follow up on webinar and conference leads, converting interest into scheduled demos, evaluations, or briefings. Messaging & Insight: Translate technical capabilities into mission outcomes; maintain competitive awareness across federal and defense markets. KPIs (measured monthly unless otherwise noted) Skills & Qualifications A minimum of two years of inside sales/SDR/BDR experience in capital equipment or complex tech. Proven record creating pipeline, booking demos, and supporting enterprise/federal cycles. Salesforce, Sales Navigator, and modern sequencing tools proficiency. Excellent phone/email presence. U.S. work authorization: Ability to obtain site access/badging as needed. Bachelor's degree preferred. 5+ years of inside sales/SDR/BDR experience in capital equipment or complex tech preferred. Preferred: Fed/DOW background and/or sales exposure; familiarity with FAR/DFARS basics and common contract vehicles. Additional Information Territory: U.S. Federal & DoD (CONUS & OCONUS); collaborates on North American opportunities as needed. Compensation: The annualized base pay range for this position at the commencement of employment is expected to be between $70,000 and $93,000 per year; the base pay offered may vary depending on several individualized factors, including market location, job-related skills, and experience. This position may also be eligible to receive additional compensation, such as an annual incentive bonus, sales commission, or long-term incentives. We are proud to be a company changing the status quo in our industry. Join us and work with curious and innovative people, creative problem solvers, risk-takers, and dedicated colleagues as we reimagine the future of Mass Spec. 908 Devices does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

At Milton Rents, we pride ourselves on being a leader in the heavy equipment rental industry. We're looking for a skilled Inside Sales Representative who is passionate and eager to make a difference. As a member of the Milton Rents team, you will be the primary point of contact for customers. Your role will involve building strong relationships, understanding their equipment requirements, and offering rental and sales support for a wide range of top-tier equipment, including Caterpillar earthmoving machines, aerial equipment, generators, and more! Pay Range: $55,000 to $65,000 per year. Benefits Include: Competitive salary Comprehensive health, dental, and vision insurance Retirement savings plan with company match Paid time off and holidays Ongoing training and professional development opportunities Supportive and collaborative work environment. Responsibilities Handle all inbound sales activity from a variety of sources, and coordinate with internal departments to ensure that all customer requests are handled in a professional, timely manner. Greet and transact business with all walk-in traffic in the showroom with professionalism and a positive attitude. Coordinate sales and rentals with outside sales, drivers and the service department. Efficiently handle all rental reservations, contracts, transportation arrangements, and payments with accuracy and promptness. What We're Looking For: Detail-Oriented: Strong organizational skills and attention to detail. Communication Skills: Excellent written and verbal communication abilities. Customer Service: Outstanding interpersonal skills and a customer-first attitude. Tech-Savvy: Proficiency with Microsoft Office and a willingness to embrace new technology (cell phones, iPads, CRM, etc.). Eager to Learn: A hunger for knowledge and the ability to apply new skills. Qualifications Must be 18 years of age. High School diploma or GED, trade school certificate or equivalent experience preferred. Customer service and/or sales experience preferred. General knowledge of construction industry and/or equipment preferred. Valid driver's license. Physical Requirements: Lift up to 50 lbs. Sit/stand for long periods with frequent bending. Work indoors and outdoors in various weather conditions. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton Rents or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton Rents is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton Rents is a Drug-Free workplace.

OES Equipment, part of the DPR Family of Companies, is a fast-paced supply and rental equipment company in the construction industry. We are seeking a motivated Inside Sales Representative to serve as a key customer contact and resource for our clients in the greater Boston area. This role requires a positive and outgoing attitude, attention to detail, the ability to be a team player and to provide excellent customer service, act as the subject matter expert for our product lines and services as well as ensure customer satisfaction through quality work and timely order fulfillment. Responsibilities will include but may not be limited to the following: Duties and Responsibilities Building key relationships to provide outstanding customer service. Receiving, placing, and filling customer orders. Providing and recommending solutions to the customer. Placing and receiving purchase orders. Quoting and invoice processing. Data entry and other miscellaneous office management tasks as needed. Required Skills and Abilities Proven success in a sales and customer focused environment. Excellent listening and communication skills. Intermediate proficiency in Microsoft Office Suite. Strong work ethic and a “can-do” attitude. Ability to work in both a team environment and independently. Education and Experience 1-2+ years of sales experience required. Construction supply and equipment industry knowledge preferred. Experience with RentalMan (Wynne Software) a plus. Knowledge of Coupa (P2P software) preferred. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 50 pounds at times. DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************

Job Summary: Inside Sales Representatives are responsible for entering and managing the quote and order process for NEFCO's Customers. As the most experienced members of Inside Sales, Inside Sales Reps are responsible for managing customer relationships and driving new business. Job Duties: Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts; Responsible for generating new business and maintaining existing customer and vendor relationships through targeted phone calls and customer visits as needed; Meeting and exceeding top and bottom line sales and gross profit goals both individually and as a cohesive sales team; Sell and service customers providing pricing and product application information; Generate add-on sales by anticipating other products that a customer may need but has not ordered yet; Input all orders into sales order system in a timely manner; Schedule orders according to customer requirements; Source materials that NEFCO does not keep in stock through interaction with purchasing team; Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers; Keep supervisors apprised of customer issues as warranted; Provide promotional literature and product information as requested; Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite; Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed; and Attend weekly sales meetings. Requirements Qualifications: Demonstrate strong ability to work in fast pace, high pressure environment Excellent computer skills and capability to adeptly operate NEFCO's Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite Excellent verbal and written communication skills Strong customer service skills Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail. Degree is preferred (although industry experience may be considered in lieu of degree) 1-2 years of work experience (preferably in construction supply sales) Essential Functions: Keyboarding Converse verbally on phone and in person Identify and check written documents in mail and on computer

Job DescriptionSalary: Member of the Sales and Marketing organization, which supports the overall growth sales strategy of Boston Analytical. Primary role is to support sales and marketing efforts through identifying potential clients, developing leads for new business and cross-selling opportunities, and supporting marketing campaigns. PRIMARY DUTIES AND RESPONSIBILITIES Sales: Preliminary qualification of web inquires for sales team follow-up Use lead generation tools (Zymewire, Memberships etc) to produce potential leads for sales team Work with BA business leader(s) to ensure alignment with market and business needs Arrange/Coordinate client meetings (office, coffee, lunch/dinner etc.) Keep diligent leads, client communications and actions in company CRM (Salesforce.com) Support Sales Teams Salesforce usage efforts and maintain data quality within CRM Marketing: Assist with conference/tradeshow logistics Support Tradeshow/Webinar/Event preparation and follow-up communications with attendees/prospects Support Salesforce campaigns utilizing automated marketing system (Pardot) Data Entry & Data Integrity Management Represent Boston Analytical at industry events as needed Support proposal, presentation, sales asset generation REQUIREMENTS & QUALIFICATIONS Qualifications include a bachelors degree, preferably in Business, Communications, Chemistry, Biology or related science discipline. Otherwise, 2+ years of industry experience in the Life Sciences or Pharmaceutical Outsourcing marketplace. Previous laboratory experience with analytical and/or microbiology testing is a bonus. Successful candidate will have strong organization, communication, and technical computer skills. Must be a highly motivated with the ability to work autonomously. Attending professional networking meetings before and after normal business hours may be required. Travel within the U.S. Proficient with Microsoft and Google applications. MINIMUM SKILLS REQUIREMENTS Ability to prioritize and manage multiple projects at one time. Ability to effectively apply newly learned knowledge and skills. A self-starter, motivated person who possesses good interpersonal skills capable of effectively interacting with all departments and client personnel. Must have excellent organizational, verbal communication, time management and technical documentation skills. Must be a team player with integrity and concern for the quality of Company products, services and staff members

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Responsible for engaging prospective and existing customers through inbound and outbound communications, identifying their insurance needs, and recommending tailored solutions that align with our product offerings. Job Summary Responsible for engaging prospective and existing customers through inbound and outbound communications, identifying their insurance needs, and recommending tailored solutions that align with our product offerings. Essential Functions * Conduct outbound and receive inbound calls to offer MGB Health plan products. * Deliver compelling sales presentations and proposals that effectively communicate the MGBH DSNP plan offerings. * Meet or exceed monthly and annual sales targets. * Maintain accurate records of customer interactions and sales activities in CRM systems. * Stay informed on industry trends, product updates, and compliance requirements. Qualifications Education * High School Diploma or Equivalent required; Bachelor's Degree Related Field of Study preferred Licenses and Credentials * MA Health Producer License required Experience * At least 3-5 years of General Sales Experience required * At least 2-3 years of HMO/Health Care Industry Experience preferred * At least 1-2 years of Government Program Experience preferred * Bilingual (Spanish/English) highly preferred Knowledge, Skills, and Abilities * Knowledge of ethical sales practices, knowledge of health insurance, including industry regulations. * Proficient in persuasive and negotiation skills, with the ability to communicate the value and impact of the organization's mission and programs. * Excellent interpersonal and relationship-building skills, with the ability to connect with diverse individuals and establish trust. * Exceptional verbal and written communication skills, with the ability to tailor messaging to different audiences. * Demonstrated problem-solving skills and ability to think creatively to overcome obstacles. * Self-motivated and target-driven, with a proficient work ethic and ability to work independently. Additional Job Details (if applicable) Working Conditions * This is a remote role that can be done from most US states * This is a full-time position with operating hours Monday through Friday, 8:00 AM-8:00 PM EDT. The role will have a monthly rotating schedule every month and include five 8-hour days within that timeframe Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Associate Inside Sales Representative At Dell Technologies, we build the extraordinary. Our Associate Inside Sales Representatives are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they're ready to deliver technical solutions to meet customers' needs via phone, chat, web or email. Join us as an Associate Inside Sales Representative on our Sales team in Hopkinton, Massachusetts, Round Rock, Texas and McLean, Virginia to do the best work of your career and make a profound social impact. What you'll achieve In the Next Generation Sales Academy (NGSA), you will engage in an intense program that will prepare you for long-term success within the Dell Technologies Sales organization. Over the course of two to three years, you will join our organization as an Associate Inside Sales Representative where you'll receive premier training from both a technology and sales perspective. Next, you will have the opportunity to be promoted to an Inside Sales Representative, where you will carry a quota and run all aspects of a sales campaign. From there, you can take your career to the next level in outside field sales, sales management, or a specialty selling role. We often see those who are successful in this program having 2-3 jobs in your first three years, all with more responsibility, larger business contribution, and an increase in financial earnings. You will: Be immersed in the sales and technology industry by talking to and building relationships with customers as well as qualifying opportunities to drive company revenue Have consistent engagement and collaboration with the NGSA management team, inside sales teams, field sales teams, renewals teams, and development team Participate in white board competitions, group messaging competitions, and meet metrics expectations Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Completed Associate's or Bachelor's degree prior to start date Passionate about a sales career in the technology industry Strong verbal and written communication skills Relationship building and interpersonal skills Desirable Requirements A leader with resilient work ethic who is reliable, confident, collaborative, driven and coachable Ability to influence others and convey a sense of urgency to drive issues to closure Compensation Dell is committed to fair and equitable compensation practices. The pay range for this position is $66,045 - $85,470 depending on location. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here. #LI-Onsite

Inside Sales and Service Representative BH Job ID: BH-3096-1 SF Job Req ID: Inside Sales Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Inside Sales & Service Representative Location: Marlborough, MA About Us Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most complex and harsh conditions. Additionally, our unwavering commitment to ownership has enabled our employees to cultivate strong customer relationships, driving them to solve the industry's most difficult problems. Job Overview: This is an Inside Sales & Service - Completes position based out of the Marlborough Customer Center. This role includes sales support from the time of inquiry to delivery, which requires parts/equipment identification, quoting, order confirmation/purchase order receipt, pricing, order processing, expediting, and problem solving. As the ISS Representative becomes more experienced, he/she is able to continue to support the outside sales force with lead generation, market intelligence, and contact with current customers. For the most experienced, they may be assigned to Special Projects, which require hands-on supervision of highly complex orders or those that require significant coordination with external entities. Responsibilities: * Act as key customer contact to provide information to customers on complete sales cycle from order acceptance through delivery. * Accurately enter, manage and balance sales and service agreements. * Follow up with customers and outside sales team to provide order status updates. * Manage inventory to stocking levels. Receive stock and/or service parts, load and/or off load trucks and coordinate the return of equipment as needed. * Ensure the order process is complete and error-free. * Manage outside purchases and product transportation expenses effectively and efficiently. * Ensure environmental, health and safety compliance. * Operate forklift within compliance as needed. * Ensure that all paperwork, purchase orders, etc. are maintained to respond to customer inquiries timely and ensure internal process requirements. * Prepare all sales and activity reports, presentations, studies and research as requested. * Mentor peers and share best practices with those less experienced as needed. Requirements: * High school diploma or GED required * Associates Degree or 2-3 years of relevant experience required * Proficiency in Microsoft Office computer applications required; ability to navigate internal software programs will be needed after hire. Preferred Qualifications: * Bachelor's Degree preferred * Technical background highly preferred * SalesForce, CRM, and Oracle experience is a plus. Core Competencies: * Excellent verbal and written communication skills * Customer service focus - understand the need, solve problems, and respond in an efficient manner * Organizational skills - ability to manage time and multi-task. Travel & Work Arrangements/Requirements This position will be based in Marlborough, MA, and may travel occasionally within the US for meetings, employee training, and other business needs (5-10%). What we Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US. At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources. Job Description Primary responsibility: · Help HSP exceed sales & profit objectives by leading our sales strategy & effort in selected accounts and supporting all sales managers & key accounts as needed. · Inside Sales is professional sales done from an office. · Detailed Responsibilities & Department Interactions Account Manager: · Build business relationship with key customer managers and specifiers. · Present and keep customer current with product & program offerings. · Negotiate joint objectives, strategies, promotional schedule, & support programs. · Coordinate follow up efforts with internal departments and document in salesforce.com Field Support: · With NSM & Channel Mgr., define support role for key accounts and field support. · Manage field support requests such as cross references, bid pricing requests, product addition data, and sample request. · Support field presence with trade shows preparation & attendance and customer & rep training. · Manage special projects such as new product & price increase roll outs. Customer Care & Credit · Coordinate with customer care to ensure all customer requirements are defined, agreed to, and communicated thru the customer support team. · Support customer care in documenting / validating / resolving customer discrepancies in pricing, credits, and returns. · Coordinate proper documentation and compliance to customer contracts, both during on-boarding and annually. · Ensure proper set up & on-boarding of all new accounts. · Coordinate with credit on timeliness of credits & payment issues. Member - Consumer & Commercial Steering Team: · Participate in defining/implementing strategies (product, program, packaging) to penetrate the different consumer channels & customer. · Communicate with & educate HSP associates to retail market trends and needs. Knowledge/Experience Requirements: · Looking for 5 years general business experience, preferably in a sales or customer facing role · Strong phone, relationship building & management skills · Solid knowledge of or ability to quickly learn the full HSP line with emphasis on eyewear, hearing, and first aid products. · Solid organization, project & time management skills · Strong communication skills - verbal, written, presentation, and listening · Comfort working with unstructured data - putting structure to, analysing, summarizing, & presenting · Proficient with Microsoft Office programs · Able to quickly become proficient in salesforce.com & Business Objects · Ability to travel - 10% Qualifications Looking for 5 years general business experience, preferably in a sales or customer facing role Strong phone, relationship building & management skills Solid knowledge of or ability to quickly learn the full HSP line with emphasis on eyewear, hearing, and first aid products. Additional Information All your information will be kept confidential according to EEO guidelines.