Customer Account Representative/Logistics Support Specialist
Inbound sale representative job in Brooklyn, OH
Shift/Schedule: Mon-Fri 1030am-7pm (availability to work weekends if needed)
Onsite Interview Required: Yes
Summary / Primary Role:
The position of Account representative/Shipping and receiving Clerk will have primary responsibility to work directly with customers and carriers on daily order requirements. Responsibilities also include monitoring product and communication flow between warehouse and office, which includes maintaining 100% inventory, resolving problems, monitoring the quality of our service while adhering to all policies and procedures.
Principal Duties and Responsibilities:
Review daily inbound and outbound requirements.
*Some office experience preferred
Process inbound and outbound orders in systems.
Maintain and monitor Customer Order Screens and White Board.
Track orders [ with Warehouse Supervisor ] in and out of warehouse.
Track needs for daily orders with customer.
Make BOLs for shipments.
Monitor any issues with inventory locations and correct immediately.
Transmit BOLs and COAs to customers as required.
Adhere to enforce policies and procedures.
Monitor product flow with Warehouse Supervisor.
Resolve problems.
Monitor quality of our services.
Develop excellent, professional communication skills.*
Admins are encouraged to learn and master Spanish and English.*
Customer Information Systems as required*
Abecas/Insight - Grand Warehouse Management System*
Bar Coding Scanning where required*
Maintain all data in Abecas and Customer Information Systems [ SAP, JDE, Other ]
· ALL OTHER DUTIES AND PROJECTS AS ASSIGNED.
Qualifications and Key Skills:
· Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Education/Experience: High school diploma or general education degree (GED); or equivalent combination of education and experience.
· Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
· Math Ability: Ability to work with simple mathematical concepts such as addition, subtraction, multiplications, and divisions. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
· Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of operational instructions.
· Computer Skills: To perform this job successfully, an individual should have a knowledge of Grand Worldwide Logistics Corporation Warehouse Management Systems and, where required, customer and carrier information systems.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; outdoor weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision.
Inside Sales Representative
Inbound sale representative job in Mayfield Heights, OH
As an Inside Sales Correspondent, you will be responsible for processing customer inquiries and competitive quotes efficiently and ensuring seamless communication with the sales teams. Your role will involve managing blanket and project quotes, resolving pricing issues, tracking sales trends, and maintaining strong customer relationships to drive profitability. As a successful Inside Sales Correspondent, you will support order processing, collaborate with various departments, and remain available for storm-related emergencies.
Duties & Responsibilities:
Handle and analyze quotation requests, coordinating with relevant teams to optimize pricing.
Manage blanket quotation renewals with sales leadership.
Ensure deadlines for project responses and blanket quote renewals are strictly adhered to.
Share customer and competitive insights to inform sales strategies.
Maintain accurate documentation of quotes and customer interactions in the company system.
Provides technical product support, collaborating with other departments as needed.
Develop sales contacts and perform limited selling functions.
Track and analyze sales trends, reporting findings to management.
Maintain strong relationships with customers, ensuring prompt and effective communication.
Assist in the development of pricing strategies to maximize profitability.
Review and understand contracts and agreements to help ensure compliance with customer requirements.
Resolve pricing issues on new orders and support order processing.
Provide backup support for Inside Sales Representatives as needed.
Available to work occasional overtime as needed during storm emergencies.
Review unusual debit, credit, and RMA requests and coordinate proper action to be taken with Inside Customer Support Specialists.
Assist in non-routine expedites.
Prepare and maintain Excel spreadsheets.
Perform additional duties to ensure high-quality customer service.
Qualifications & Requirements:
Minimum high school diploma. Specialized business education or a degree in an applicable discipline is helpful.
Three to five years of experience in a Customer Service-related activity, including direct customer contact and development of competitive pricing.
Proficiency with computer software, specifically Microsoft Word, Excel, Outlook and PowerPoint.
Good with numbers and common-sense perspective
Strong communication and writing skills
Strong technical ability
People-oriented
Schedule:
Fulltime
Standard office hours with flextime
Benefits:
401(k) with a company match equal to 25% of the first 8% of pre-tax dollars contributed by the employee for the first two years
Enrollment in company profit sharing after two years
Medical, dental & vision insurance, including free preventative care
Wellness & Employee Assistance Program (EAP)
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off, paid company holidays, and vacation purchase program
Short & long-term disability
Parental & family leave; military leave
Inclusive & welcoming company culture
Career development & tuition assistance
Student loan debt repayment program
Click here for additional information
Customer Service Representative
Inbound sale representative job in Aurora, OH
Waterway is hiring Customer Service Associates at our Bainbridge, Pepper Pike, and Hudson locations! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average is $19 per hour ($15.25 base pay + sales bonuses).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Locations:
Bainbridge - 7010 Aurora Rd, Aurora, OH 44202.
Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124
Hudson - 5611 Darrow Rd, Hudson, OH 44236
Other locations across Cleveland available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members!
Qualifications:
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities:
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements:
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Custom Cabinet Sales Rep.
Inbound sale representative job in Columbiana, OH
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbia area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Inside Sales Representative
Inbound sale representative job in Youngstown, OH
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Job Description
Summary:
Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base.
What You'll Do:
* Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
* Assist outside sales personnel by processing priority transactions
* Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
* Prospect for new accounts within a specified geographical territory
* Manage a defined customer base and establish and maintain customer relationships
* Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis
* Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle
* Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
* Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
* Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
* Other duties as assigned
Qualifications
High School or GED - Required
* Ability to handle basic/intermediate issues and problems
* Basic/intermediate product and application knowledge essential
* Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
* Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
* Ability to prioritize and manage multiple tasks and deadlines
* Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
* Highly self-motivated
* Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
* Ability to work overtime as needed
Additional Information
Disclaimer:
"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."
Physical Demands:
* Sit: Must be able to remain in a stationary position - Constantly - at least 51%
* Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
* Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
* Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
* Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
* Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally - up to 20%
Weight and Force Demands:
* Up to 10 pounds - Frequently - 21% to 50%
* Up to 25 pounds - Frequently - 21% to 50%
* Up to 50 pounds - Occasionally - up to 20%
Working Environment:
* Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
* Exposed to electrical hazards; risk of electrical shock - None
* Handles or works with potentially dangerous equipment - Occasionally - up to 20%
* Travels to offsite locations - Occasionally - up to 20%
Our Benefits Include:
* Medical, Dental, and Vision Insurance
* Life Insurance
* Short-Term and Long-Term Disability Insurance
* 401K with Employer Match
* Paid vacation and sick time
* Paid company holidays plus flexible personal days per year
* Tuition Reimbursement
* Health & Wellness Programs
* Flexible Spending Accounts
* HSA Accounts
* Commuter Transit Benefits
* Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
* Employee Discount Programs
* Professional Training & Development Programs
* Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Surgical Associate Sales Representative
Inbound sale representative job in Brecksville, OH
Candidates must be located near Brecksville, OH. This will involve up to 75% travel throughout the United States. Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe.
Pay for the role is $50,000 with an additional discretionary bonus!
Position Summary:
The purpose of this position is to assist the AMT Surgical Division in customer development. Candidate must maintain an understanding of distribution channels and key industry leaders. Must be willing to travel as needed for tradeshows, conferences and in servicing events.
Duties include inbound and outbound sales, training, account management and product strategy development. This will involve up to 75% travel throughout the United States.
Incentive program and goals will be based on developing and sustaining profitable sales growth.
Duties and Responsibilities:
This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned
* Assist Surgical Sales division by setting up appointments in focus areas.
* Compile and forward sales leads to Surgical Sales team.
* Assist in generation of additional sales of AMT surgical products
* Assist in the creation of sales and marketing tools for AMT surgical products
* Perform an in-service and provide case coverage when needed by Surgical Sales team.
* Travel as needed and to at least one tradeshow/conference
* Assist with sales documents
* Generate miscellaneous sales reports
* Have product and market knowledge
* Have a positive attitude at all times
* Be professional when speaking with prospective accounts and all employees at AMT
* Be a team player at all times
* General office and other duties as assigned
Requirements
Preferred Requirements:· 1-2 years of inside sales experience
Minimum Qualifications:
* Bachelor's degree (B.A.) from four-year college or university; or equivalent combination of education and experience.
* Thorough understanding of needs/analysis selling
* Excellent listening and communication skills
* An understanding of contract administration
* Business acumen with demonstrated leadership abilities.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations: Maintains a valid Driver's License.
Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons.
* Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems.
* Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk.
Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork.
Equipment Used: telephones, computer, other office equipment as needed.
Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, credit, and/or criminal background check.
AMT is an Equal Opportunity/Affirmative Action Employer.
Benefits:
* Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service.
* Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others.
* 401k: AMT matches 100% of your contribution, up to 3% of your salary.
* Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one
Other Exciting Perks!
* Family-oriented, Positive Working Environment
* Discretionary Yearly Raises
* On-site Vending & Gym
* Annual Employee Appreciation Picnic
* Tuition Reimbursement
* Employee Referral Bonus Program
* Employee Assistance Program
Inside Sales Representative
Inbound sale representative job in Bedford, OH
We are looking for a Bilingual Inside Sales Representative (English/Vietnamese) to join our growing team. This role focuses on lead generation, account management, and customer relationship building. You will manage existing accounts, grow new business, and work closely with the Sales Manager to drive revenue.
Responsibilities
Follow up on leads and manage accounts using CRM
Build strong relationships with new and existing clients
Meet and exceed sales targets and quotas
Maintain accurate sales records
Qualifications
Bilingual in English and Vietnamese
Sales or customer-facing experience preferred
Excellent communication and relationship-building skills
Self-motivated and results-driven
Must work onsite in Bedford, OH
Compensation
Base Pay: $16 per hour
Commission: 3% of all sales, uncapped
Inside Sales Representative, ***On-Site Only***
Inbound sale representative job in Wadsworth, OH
Full-time Description
(EAH):
Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via ten enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off-Road, RCI Off-Road, EVANNEX and TEQSPORT. EAH serves automotive enthusiast customers who are passionate about how their vehicle looks and performs, by providing the parts, content, knowledge and support to make their vehicle come to life. We also serve a global network of specialty installer shops that solve for customers looking for a "Do it For Me" option. EAH's leadership team has delivered strong organic growth with market-leading profitability. EAH has also completed multiple acquisitions and plans continued expansion of its served markets via acquisition.
EAH is owned and supported by Cortec Group, a premier private equity firm. Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and leadership. Among other investments, EAH has recently completed a significant facility expansion at its primary distribution center and is in the process of implementing enterprise-level ERP / WMS / OMS systems.
EAH is seeking a Inside Sales Representative will be responsible for driving rapid sales and margin growth for ECS Tuning and Turner Motorsport through answering calls, emails, live chat and social media channels, while serving our customers with best in class service and support. This rapid growth will be achieved by closing new sales leads over the phone, live chat, email, social media/forums, SPIF programs, retaining existing customers through service, driving AOV and GM% initiatives, while providing customers with best in class service. Must be a car enthusiast.
Position Summary Up to $65k in first year!
Daily tasks include:
Answering phone calls, live chats, emails and messages received through our social channels.
Order entry and order management, ensuring that all orders are processed on-time.
Maintaining customer orders by providing order updates and transparent communication with our customers.
Keeping the needs of the customers front and center providing an overall positive relationship.
Responsibilities
Contact Center - In this role you will be responsible for handling all forms of communications with our customers who are seeking assistance to place an order, update an order, or seeking advice and/or recommendations. You will be responsible for providing customers with a solution that closely meets their needs and expectations.
New Sales - In this role you will be responsible for driving sales/margin growth through actively closing every contact by actively asking for the sale.
Social Media/Forum Engagement - In this role you will be responsible for communicating with customers on our social media platforms, driving customer engagement, and providing clear and effective communication with customers who are seeking advice/support.
Order Maintenance - In this role you will be responsible for keeping all customers informed regarding updates with active orders. You will be responsible for updating order ETA's by providing clear communication while offering solutions that would enable a more pleasant outcome for our customers.
Team Player - In this role you must be a team player by supporting your immediate co-workers, as well as cross-functional teams. There will be times where the sales team is asked for assistance and cooperation in completing tasks, which you must be willing to participate in with a positive and up-beat attitude.
Customer Focused - In this role you are required to keep the customer's needs front and center, providing an overall positive relationship. All decisions and communications should be made with our values in mind.
What Success Looks Like:
Providing every customer with a best in class experience!
Living by our values in all that you do.
Delivering on your monthly SMART goals.
Requirements
Must be a car enthusiast.
High School Diploma
Excellent oral and written communication skills.
Type at 35 words per minute
Professional phone etiquette
Strong data entry skills
Ability to work in a team environment
Advanced problem solving skills, multi-tasking and proven time management skills are a must
Ability to work in results-oriented work environment
Please take time to answer the following Questions:
Would you consider yourself to be a true car enthusiast? If so, please tell me more about your experience in the world of automotive/motorsports, specifically explaining your first hand experience performing maintenance of installing performance parts on your vehicle(s).
If your customer has a brand new, otherwise stock BMW 340i and they'd like to add some power, what would your first 3 recommendations be and why?
What is the benefit of running coilovers vs. traditional lowering springs and shocks?
What is the benefit of running drilled/slotted rotors vs. standard rotors?
The schedule for this position is Monday through Friday, 12:30-9:00pm. Are you able to work this schedule?
Inside Sales Representative
Inbound sale representative job in North Canton, OH
What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
As an Inside Sales Rep (Small Distributor or OE Account Manager), you'll serve as a virtual business partner to an assigned portfolio of small distributors or OE customers. Your mission: to accelerate growth and strengthen partnerships through proactive sales engagement, smart resource coordination, and a deep understanding of their needs. You will also drive expansion opportunities within medium and small original equipment (OE) customers, through partnering with assigned distributors, qualifying leads, and closing opportunities that move the needle.
Why This Role Matters
At Timken, we empower our team members to drive success, make an impact, and grow within a global, forward-thinking organization. As an Inside Sales Specialist, you'll be at the forefront of enabling our distributors and customers to thrive-building relationships, delivering value, and fueling sales growth through expert support and strategic insight.
What You'll Do
Build and grow strong relationships with a portfolio of small distributors-acting as their primary contact and trusted advisor.
Develop and execute growth plans for top distributors by providing the tools, resources, and support needed to drive sales success.
Manage assigned OEM accounts and qualify new opportunities through various customer engagement channels.
Respond quickly and professionally to pricing, quoting, and service inquiries-resolving issues and enabling a seamless customer experience.
Use CRM systems to create and track strategic account plans, analyze sales data, and maintain a full opportunity pipeline.
Identify and share cross-sell and up-sell opportunities with appropriate internal partners to drive revenue growth.
What You'll Bring:
Required Qualifications
High school diploma or equivalent (Associate's or Bachelor's degree preferred).
Minimum of 2 years of relevant inside sales, account management, distributor engagement, or Timken-specific product experience.
Strong interpersonal, communication, and presentation skills.
Technical Skills
Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Experience using CRM tools and ERP systems (SAP preferred).
Solid time management and organizational abilities with an ability to handle multiple tasks and priorities.
Skilled in presenting to internal stakeholders and customers virtually.
Preferred Traits
Goal-oriented and self-motivated to drive sales growth.
Understanding of distributor networks, end-user dynamics, and value-based selling.
Experience in industrial or manufacturing sectors is a plus.
What's In It for You:
Immediate impact - Own strategic accounts and help shape the inside sales approach at a global scale.
Career mobility - Timken supports your professional development at your pace, with opportunities for growth across departments and regions.
Work that matters - Contribute to industries that power the world and support innovations that move humanity forward.
Global community - Join 19,000+ people in 45 countries committed to excellence, integrity, and innovation.
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
Direct Sales - Supplements - Inside North Canton Costco! $24/hr PLUS BONUS!
Inbound sale representative job in North Canton, OH
Job Description
WE ARE CURRENTLY HIRING FOR THE NORTH CANTON COSTCO LOCATION!
Seeking positive, energetic, and sales-focused professionals who can be passionate brand ambassadors! This is a fantastic opportunity selling nutritional supplements made by Qunol & Zena (Liquid Collagen/Super Greens).
Are you highly motivated by goals, love interacting with people and known to be a self-starter?
If the answer is yes, then this is the job for you!
Representatives will be trained to encourage sales while actively demonstrating the features, benefits, and value of our NEW Supergreens, New Creatine D3/K2 Gummies, Liquid Collagen, CoQ10, Magnesium, and various Turmeric products!
Available Demo Hours: 10am-5:30pm ~ All Days Available! Saturday and Sunday are the best commission days!
This sales job is ideal for people looking to supplement their income with part time work.
Compensation:
Starting at $ 24 an hour plus BONUS based on surpassing sale quotas
W-2 Employment
We provide a promotional kit and bi-weekly paycheck via direct deposit!
Sales Promoter Responsibilities:
Approach and interact with Costco members to promote various brands provided by suppliers.
Present yourself and the company competently and professionally while at Costco.
Provide excellent customer service to Costco members on behalf of Direct Demo.
Regularly check for messages concerning scheduling and other communication from your manager.
Availability for regularly scheduled paid compliance calls with team and/or regional manager.
Must be able to lift and carry a 2' x 4' folding table from the parking lot to the store and then back to your car at the end of the shift. The table weighs approximately 20 pounds. You must also be able to carry products, demonstration supplies and sales materials to and from your car at the beginning and end of each shift.
Ability to stand for extended stretches of time.
Ability to work independently and without direct supervision as the only team member per location.
Requirements:
Outgoing personality, ability to approach and talk to customers.
Strong verbal communication skills.
Experience with direct sales.
Email and basic computer / mobile device skills.
To be considered for this position, applicants must include a current resume and answer all screening questions.
Learn more about us at: qunol.com and zenanutrition.com
Our company is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, gender identity, gender expression, genetic information, disability or any other characteristic protected by law.
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Inside Sales Representative
Inbound sale representative job in Akron, OH
For over 75 years, Purvis Industries is proud to be a family-owned and operated industrial distributor that does business the old-fashioned way: sell quality, top-tier manufacturers, know the products and the application challenges the products solve, and have the product available on the local branches' shelf. Today, the company has 101 locations in 17 states and is one of the largest independent bearing and power transmission distributors in the country. As we grow and continue to expand, our customers find that we stay true to what George Purvis told us more than 75 years ago: if you sell the best products, know the products and how to apply them, and keep those products on your shelf so you can take care of your customer, you will be successful. Let Purvis Industries show you how we put these principles into practice every day!
The Inside Sales Representative will contribute to the increase of sales and customer satisfaction by efficiently and courteously assisting telephone customers, walk-in customers, and outside sales in the selection and acquisition of needed products.
Responsibilities include but are not limited to:
• Assist and conduct counter sales as needed and as required.
• Process all incoming internal and external customer inquiries via phone, fax, email, mail, or online, and assist outside sales in quotes and/or orders.
• Input customer orders, quotes, bid, etc. for products.
• Purchase of product to fill said orders.
• Quote and sell our supplier's products that provide value to our customers and a fair profit to the Company.
• Identify, contact, provide quotes, and close orders on potential and targeted customers.
• Use electronic and published catalogs to provide product, pricing and availability information to customers.
• Solve or request management's assistance to quickly solve customers' problems.
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products.
• Promote and sell overages and discontinued items.
• Handle customer complaints and returns, while showing a positive attitude.
• Provide after-hours support for internal and external customers, as needed.
• Maintain and expand knowledge of Purvis products, so that these products can be presented professionally to our customers and potential customers.
• Obtain knowledge of competition's pricing provided to customers, along with their products, financial data, sales numbers, and profit margins.
• Provide the best service in the industry to our customers.
• Adherence and compliance with the company's Certificate of Conflicts of Interest, Confidentiality and Standards of Business Ethics, and Hiring Standards.
• Delivers superior customer service.
• Effective listening and good phone skills.
• Able to handle difficult customers with diplomacy and tact.
• Team player who works productively with wide range of people.
• Professional demeanor.
• Comfortable in fast-paced environment.
• Capable of following written instructions and documented procedures.
• Understand basic inventory, warehousing, and stocking procedures.
• Accuracy and attention to detail.
• Technical expertise and knowledge of company products.
• Demonstrated understanding and application of effective selling strategies and techniques.
Requirements
• Employee must be able to lift product up to 70 pounds on a daily basis.
• Heavy products are stocked from ground height to 6' in height.
• Product to be delivered must be lifted into back of trucks approximately 3' height for ¾ ton truck and 4' height for large trucks.
• Ability to climb stairs with products in hand to be delivered at customer locations or at our location.
• Legally Authorized to work in the US.
• Must be able to pass a background check.
Benefits
• Paid time off
• 401(k) enrollment
• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• Ability to set up a Flexible spending Account
You will be a valued member of a stable and established company. We are committed to our employees' professional development and will provide you with ongoing training as well as opportunities for advancement. Purvis Industries is an Equal Opportunity Employer, and promotes a drug free workplace.
Auto-ApplyInside Sales & Service Representative
Inbound sale representative job in Hartville, OH
We are seeking an exceptional person to become our newest Varner Insurance Group employee. In this unique full-time opportunity, our agents work in a fast-paced environment where performance is rewarded. You're helping families every day by ensuring they have the right amount of coverage without overpaying for it. We have two locations, our primary office is in Canton, and secondary in Hartville.
If you're interested in joining a rapidly growing company with a winning environment, then apply today.
P&C License preferred but not required
Salary based on experience $35-$50k plus Commission
Retirement benefits
Vacation after 90 days
Conduct policy reviews, process payments and report claims as needed
Positive attitude with a willingness to quickly learn and adapt to new systems
Strong communication and interpersonal skills
Successful track record of meeting or exceeding goals
Excellent time management and organizational skills
Sales experience is a plus
Inside Sales Representative
Inbound sale representative job in Beachwood, OH
NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber.
The company operates over 30 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com.
Position Summary
NWH is seeking an Inside Sales Representative to provide excellent, dependable service to our customers. This individual's primary goals will be to maintain, and exceed, customer satisfaction and growing NWH sales. They will spend much of their time executing sales-related activities, including supporting the Outside Sales team, networking with customers, quoting customers, entering orders, managing order files, and helping troubleshoot any issues or needs that arise from customers, our production teams, or supply chain teams, while managing and maintaining a healthy inventory.
Duties and Responsibilities
Develop a detailed understanding of NWH products, processes, business platforms and the hardwood lumber industry
Cultivate strong relationships with existing customers, establishing rapport, and proactively anticipating their needs
Collaborate with outside sales, supply managers, quality control and transportation to ensure orders are fulfilled accurately in a timely and complete manner
Independently manage standard customer inquiries, providing product availability, substitution options, lead times, and deliver accurate price quotes utilizing insights from current market trends
Contribute to the sales efforts by independently executing program sales, order entry and special-order processing
Effectively resolve issues by collaborating with internal teams to address customer concerns, including processing invoice and inventory adjustments, as well as handling credit requests
Monitor the order file in relation to seller and company sales targets and identify any areas of concern or opportunity
Keep records of customer interactions and transactions, including details on actions taken
Efficient and effective communication with other sales associates, customers, vendors, and various stakeholders throughout the company
Ability to quickly grasp and understand the operations of different order computer systems
Facilitate the onboarding process for new customers
Offer tactical support to other business segments, as necessary
Basic Qualifications
Associates degree or bachelors degree preferred.
MS Office suit tools
Preferred Qualifications
Wood products or building products experience a bonus but not required
Require Skills
Positive and enthusiastic attitude with an eagerness to learn
Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments
Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment
Ability to think critically, problem solve and work across functional teams in order to complete tasks.
Ability to quickly grasp and understand the operations of different order computer systems.
Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports
Hardwood lumber or related experience would be a bonus
Competencies
Positive and enthusiastic attitude with an eagerness to learn
Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments
Self-driven individual motivated by collaboration and achieving goals
Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment
Ability to think critically, problem solve and work across functional teams to complete tasks.
Ability to quickly grasp and understand the operations of different order computer systems.
Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports
Wood products or building materials experience a bonus but not required
Perks & Benefits:
Medical Plans/Dental Coverage/Vision Coverage
Prescription Plans
Life Insurance
Short-Term Disability Benefit
Voluntary Long-Term Disability Benefit
401k Retirement Saving with Company Match
Health Saving Account (HSA)
Employee Assistance Program
Employee Engagement Center Support
Paid Time Off and Paid Holidays
Employee Engagement Events and Activities
Employee Referral Bonus (No cap)
Additional Information:
NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status. #NWH
Inside Sales Representative
Inbound sale representative job in Youngstown, OH
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Job Description
Summary:
Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base.
What You'll Do:
Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
Assist outside sales personnel by processing priority transactions
Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
Prospect for new accounts within a specified geographical territory
Manage a defined customer base and establish and maintain customer relationships
Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis
Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle
Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
Other duties as assigned
Qualifications
High School or GED - Required
Ability to handle basic/intermediate issues and problems
Basic/intermediate product and application knowledge essential
Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
Ability to prioritize and manage multiple tasks and deadlines
Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
Highly self-motivated
Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
Ability to work overtime as needed
Additional Information
Disclaimer:
“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”
Physical Demands:
Sit: Must be able to remain in a stationary position - Constantly - at least 51%
Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally - up to 20%
Weight and Force Demands:
Up to 10 pounds - Frequently - 21% to 50%
Up to 25 pounds - Frequently - 21% to 50%
Up to 50 pounds - Occasionally - up to 20%
Working Environment:
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
Exposed to electrical hazards; risk of electrical shock - None
Handles or works with potentially dangerous equipment - Occasionally - up to 20%
Travels to offsite locations - Occasionally - up to 20%
Our Benefits Include:
Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Inside Sales Representative
Inbound sale representative job in Medina, OH
Established over 70 years ago, Nelsen Corporation, a family-owned business, has grown to become one of the world's leading OEMs and distributors of residential and commercial water treatment systems and components, and drinking water products. From its headquarters in Medina, Ohio, and additional distribution and manufacturing facilities in Arizona, Texas, Florida, and Wisconsin, Nelsen serves professional dealers in the United States and worldwide.
Nelsen Corporation is seeking an outgoing, positive team member who is driven to succeed as our next Inside Sales Representative! Our team of Inside Sales Representatives have come from all types of industries and career backgrounds; we have one of the best training programs in the industry!
Why join the Nelsen Team?
Our team is made up of hardworking, talented people in an exciting and fast-growing industry. Offering full-time opportunities, working Monday through Friday, our employees enjoy competitive pay, benefits and an exceptional work-life balance.
Work Schedule: Monday-Friday, 8:00AM - 5:00PM; onsite at our Medina, OH location. No weekends.
Pay: From $65,000 per year; pay commensurate with experience and skills. Potential commissioned pay after one year.
On the first of the month after 60 days:
Health and wellness benefits eligibility, including medical, dental, vision, 401k, company-paid short/long term disability, life insurance, and more
Generous Paid Time Off
Essential Duties and Responsibilities
Manage Assigned Existing Accounts
Maintain and build relationships by contacting customers, establishing buying cycles, presenting new products
Apply knowledge of the industry and product features to complement and add to existing clients' catalog
Manage portfolio of accounts greater than $2.5M by tracking orders and following up on past due payments
Solicit customer feedback to improve service/ address needs
Identify Leads and Prospect for New Business
Answer inbound sales lead calls, respond to inquiries, and convert to sales
Provide information, quotes, and credit terms to new clients
Prepare sales and budgeting information to determine price schedules and discount rates
Customer Service
Respond promptly to customer requests
Investigate and resolve delivery or product problems in a professional, empathetic manner
Utilize CRM to track activity, keep commitments and maintain customer contact
Teamwork and Collaboration
Coordinate efforts with Production and Warehouse Teams to ensure product availability and delivery timelines
Collaborate with the Marketing Team to facilitate new programs and product offerings
Develop strong relationships with dealers, key suppliers, fellow team members and internal resources
Master product knowledge and build competency with software systems
Qualifications and Competencies
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent communication skills and ability to build relationships and negotiate with clients.
Strong Microsoft Office skills (Excel, Outlook, Word).
Possess self-motivation, strong work ethic, and time management skills.
Ability to analyze data and make informed decisions.
Must pass a pre-employment background check and drug screen.
Education and Experience
High School Diploma or equivalent required.
2+ years of sales experience, generating leads and closing sales required.
Auto-ApplyBilingual Inside Sales Representative (English/Vietnamese) | Bedford, OH
Inbound sale representative job in Bedford, OH
Job Description
Our client is seeking a Bilingual Inside Sales Representative (English/Vietnamese) to join our clients growing team. In this role, you will manage accounts, build strong customer relationships, and drive sales growth. This position offers uncapped earning potential and the opportunity to expand into new markets with the support of a collaborative sales team.
Visa Sponsorship: Not eligible
Relocation Assistance: Yes
Responsibilities:
Manage and follow up on leads using CRM tools.
Build and maintain long-term customer relationships.
Collaborate with the sales team to expand market reach.
Provide excellent customer service and account management.
Maintain accurate CRM records and sales documentation.
Drive independent account growth and consistently meet sales targets.
Qualifications:
Familiarity with CRM systems preferred.
Bilingual: English and Vietnamese (required)
1+ years of sales or customer-facing experience.
Strong communication and relationship-building skills.
Must be able to work onsite during scheduled hours.
Self-motivated, goal-oriented, and able to work independently.
High school diploma or equivalent required, higher education welcome but not mandatory.
Perks:
Uncapped earnings potential.
Supportive team environment with growth opportunities.
Commission: 3% of all sales (existing and new clients)
Inside Sales Representative
Inbound sale representative job in Sugarcreek, OH
Wayne Door has officially moved into our brand-new, state-of-the-art location in Sugarcreek-and we're looking for the next great addition to our Residential Sales Team.
As an Inside Sales Representative, you'll help homeowners choose the right products to enhance their homes-everything from garage doors and openers to entry doors, patio doors, and windows. You'll be based in our beautiful new showroom, working with customers in person, over the phone, and through email to guide them from product selection all the way to installation.
This is a fast-paced, customer-focused role that blends design, problem-solving, and organization.
What You'll Be Doing
· Welcoming customers into our new showroom and helping them explore product options
· Answering phone calls and emails from homeowners with product questions or project ideas
· Preparing quotes based on customer selections and jobsite needs
· Entering orders accurately and ensuring the details are ready for the scheduling and install teams
· Providing clear and friendly communication from start to finish
What We're Looking For
· Great communication skills and a passion for helping people
· Strong attention to detail-especially when it comes to measurements and specifications
· Experience in sales, customer service, or home improvement is a plus
· A team player with a positive, proactive attitude
· Willingness to learn our products and processes (we'll train you!)
Why Work at Wayne Door?
· Be part of a well-established, locally respected company with a 50+ year history
· Work in our brand-new Sugarcreek showroom-designed for both customers
and
employees
· Join a close-knit team that values integrity, quality, and doing the right thing
· Enjoy opportunities to grow, learn, and take pride in your work
Job requirements
High School Diploma or GED required; additional training or education in sales or construction preferred
1-2 years of experience in inside sales, showroom sales, customer service, or residential construction
Knowledge of garage doors, entry systems, or window/patio products is a plus
Strong written and verbal communication skills
Attention to detail and comfort working with measurements and technical specs
Ability to use office software and quoting/order entry systems
Team-oriented with a positive and proactive attitude
All done!
Your application has been successfully submitted!
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Inside Sales Representative
Inbound sale representative job in Medina, OH
Are you looking for more fulfillment from your career or ready for a change? Baths R Us, a rapidly growing remodeling company, is looking for talented and passionate individuals to join our team. Specializing in bathroom transformations, we are committed to quality and customer satisfaction. If you're ready to advance your career, we want to hear from you! We are currently seeking a motivated and enthusiastic Inside Sales Representative to join our team! Your primary responsibility will be to handle incoming calls, answer inquiries, schedule appointments, and assist customers throughout their remodeling journey. This role requires excellent communication skills, a strong customer service orientation, and a passion for home improvements. Key Responsibilities:
Appointment Scheduling: Schedule appointments for potential customers with our sales team, ensuring a smooth transition from inquiry to service.
Information Dissemination: Provide accurate information about our services, processes, and products, helping customers make informed decisions.
Database Management: Maintain and update customer records in our CRM system, ensuring all interactions are documented and tracked.
Customer Service: Respond to incoming calls and emails promptly and professionally, addressing customer inquiries, concerns, and requests related to our remodeling services.
Collaboration: Work closely with other departments, including sales and project management, to ensure a seamless experience for customers.
Qualifications:
Strong verbal communication skills and a friendly phone demeanor.
Previous experience in sales, marketing, or customer service
Proficient in using computers and CRM software.
A positive attitude and a passion for helping customers.
Must be available for a flexible work schedule
What We Offer:
Competitive salary and bonus structure ($20.50 Hr. + $8,000 - $15,000 in bonuses)
Comprehensive benefits package, including health insurance and retirement plans.
Opportunities for professional development and career advancement.
A supportive and dynamic work environment.
How to Apply: If you are passionate about Inside Sales and home improvements and are looking to make a significant impact in a growing company, please apply online or submit your resume to ****************************** with the subject line "Inside Sales Representative Application."
Easy ApplyInside Sales Representative
Inbound sale representative job in Bedford Heights, OH
Great Day Improvements - Call Center Agent / Inside Sales (Full-Time Call Center) Great Day Improvements is a collection of some of the best home improvement companies in the nation, and we are seeking a Call Center Agent to join our inside sales and customer experience team. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement products and brands.
We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals. This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team.
What We Offer
* Competitive base pay + performance-based incentives.
* Comprehensive paid training to build product and sales expertise.
* Opportunities for career growth within the Great Day Improvements family of brands.
* A supportive, collaborative work culture that values customer experience and performance.
Schedule / Shifts Available:
* Monday - Friday:
* 8:00 AM - 4:30 PM
* 10:00 AM - 6:30 PM
* 11:00 AM - 8:00 PM
* 2:30 PM - 11:00 PM
* Rotating Saturday Schedule:
* 8:00 AM - 4:30 PM
* 10:00 AM - 6:30 PM
* 12:30 PM - 9:00 PM
Pay Rate - $17.00 per hour
Location: Bedford Heights, OH (On-site)
Responsibilities
* Handle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience.
* Promote any and all of our products and services, identifying opportunities for upselling and cross-selling where appropriate.
* Achieve individual sales and customer experience performance targets, contributing to overall team success.
* Accurately update and maintain customer records within our CRM platforms to ensure timely follow-up and documentation.
* Assist with customer concerns, using effective problem-solving techniques and escalating when necessary.
* Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.
* Develop product knowledge across all of our brand offerings to confidently answer questions and provide tailored recommendations.
* Work flexible shifts, including evenings and weekends, based on business needs.
Qualifications
* 1-2 years of call center or customer service experience, preferably in the home improvement or related industry.
* Basic to intermediate proficiency with CRM systems (experience with i360 Lightning is a plus).
* Strong verbal and written communication skills, with the ability to quickly build rapport and deliver solutions.
* Comfortable working toward sales goals in a performance-driven environment.
* Good organizational skills, with the ability to multi-task and manage time effectively.
* Dependable and punctual, with a strong commitment to delivering an excellent customer experience.
Seeking people with in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist
GDI is an Equal Employment Opportunity Employer
#INDGDICCA
Auto-ApplyInside Sales Representative
Inbound sale representative job in Berea, OH
Job Description
Expectations
Adhere to Cleveland Browns organization policies and procedures
Act as a role model within and outside the Cleveland Browns organization
Perform duties as workload necessitates
Demonstrate flexible and efficient time management skills with the ability to prioritize workload
Meet department productivity standards
Essential Duties and Responsibilities
Contact current and past customers and qualified sales leads to generate new sales
Ability to sell and up-sell, including but not limited to: Season Tickets, Premium Hospitality, Suites, Group Tickets etc.
Responsible for working on a computerized ticketing system
Handle all facets of work associated with incoming customer inquiries for Cleveland Browns season ticket sales
Perform other duties as assigned
Required Experience and Skills
Bachelor's Degree
Strong customer service focus: project positive, helpful attitude and willingness to go above and beyond
Excellent communication skills (verbal and written) and active listening skills
Must be proficient in data entry and detail oriented
Flexibility to work shifts that include evenings and weekends
Ability to work well within a team environment, yet comfortable completing tasks independently
Self-starter with the ability to be creative within a structured environment
Must be computer literate with knowledge of Microsoft Office applications (Word, Excel, Outlook) and demonstrate proficiency utilizing the Internet
Must have excellent communication skills, good grammar, voice and diction
Must have strong interpersonal skills and a team oriented spirit to provide exceptional service to our Browns fans
Ability to understand products and services, research and communicate information and record daily activities in a fast-paced environment
Physical Demands
While performing the duties of this job, the employee is occasionally required to sit; use hands; reach with hands and arms; talk and hear. Occasional lifting of 20 pounds required.
Work Environment
Work is normally performed in a typical interior/office work environment however employee will have "game-day" responsibilities.