Inside Sales Support
Inbound sale representative job in Charlotte, NC
LHH is seeking an experienced inside sales professional with a passion for supporting business clients in a dynamic, international environment. A global manufacturing group is seeking a skilled Inside Sales Support specialist to join its Charlotte, NC location. This is a direct hire opportunity with a stable, growing organization that values independence, accuracy, and collaboration.
Key Responsibilities
Manage the full order process for B2B customers, from entry to delivery, ensuring accuracy and timely communication.
Serve as the primary point of contact for client inquiries, order updates, and issue resolution.
Coordinate with manufacturing partners in Europe and Asia to track shipments and resolve delivery challenges.
Review contracts and quotations, ensuring all terms align with customer agreements.
Prepare and follow up on sales quotations, aiming to maximize value on every transaction.
Maintain up-to-date records in QuickBooks and support transition to other ERP systems as needed.
Collaborate closely with remote account managers and international colleagues.
Qualifications
5-10 years of experience in inside sales support, customer service, or order administration, preferably in a manufacturing or B2B setting.
Strong attention to detail and a commitment to delivering accurate information to clients and internal teams.
Proven ability to work independently with minimal supervision.
Proficiency with QuickBooks or similar ERP/business systems; experience with Jeeves is a plus.
Excellent communication skills and comfort working with global teams.
High school diploma or equivalent required.
Compensation & Benefits
Competitive base salary: $50,000-$58,000
Health benefits, PTO (15 days), and 11 paid holidays
Direct hire position with annual performance and salary reviews
Monday-Friday, 8:00-5:00 or 9:00-5:00 schedule; some flexibility for reduced hours considered
No travel required
Why This Role?
Join a small, close-knit US team with the backing of a global organization.
Enjoy a high degree of autonomy and the opportunity to make a direct impact.
Potential for future growth into account management for those interested in expanding their career.
Inside Sales Representative
Inbound sale representative job in Charlotte, NC
Job Description: This hybrid-remote position reports to our 9139 Research Dr, Charlotte, NC 28262 location. If selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This hybrid position reports to our Charlotte Call Center located at 9139 Research Drive and works in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Premier Service Consultants earn $17.84- $19.17 hourly commissions if all sales goals are met. *With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.* Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training. What we are looking for: Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) aer 6 months and 2 weeks aer the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Medical/Dental/Vision coverage 401(k) plan Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! Weekly Hours: 40 Time Type: Regular Location: Charlotte, North Carolina It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
Customer Retention Specialist
Inbound sale representative job in Charlotte, NC
CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to join our growing team at our headquarters in Charlotte, NC! We are more than “just a security company,” and we offer more than “just a job.” CPI's mission is to protect our customers while providing world-class service and peace of mind. That's not something you can bottle up and sell - it's a feeling and a comfort our customers are guaranteed by our Customer Retention Specialists.
What You'll Do:
Provide fantastic customer service focused on dispute resolution and overcoming challenges
Build value in the CPI brand to drive long term relationships with customers as a leading competitor in Security and Home Automation industry.
Provide solutions-based approaches to retain customers who are considering service cancellation.
Champion the customer care process, which includes, troubleshooting technical issues, answer questions or concerns regarding systems or services.
Problem solve as you quickly identify the root cause of customer issues, pinpoint strategies to eliminate those issues, and work with customer to retain them.
Consistently improve retention rates and achieve retention goals.
Handle each call with empathy, compassion, and professionalism to ensure excellent customer service.
What We're Looking For:
Upbeat personality and a fun, positive attitude
1-2 years previous customer retention experience
Strong customer service and people skills
Ability to consistently meet and exceed performance targets
Coachability with a desire to grow professionally
Ability to work a flexible schedule, including weekends
Experience with CRM system such as SalesForce is a plus, but not required
Exceptional sales skills are a plus, particularly with strong upselling and closing abilities
What's In It For You:
$50,000 to $80,000 Annual Compensation
Base hourly rate with tiered commission structure, performance based, training and quarterly bonus
Higher shift pay for working nights and weekends
Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO
Free monitored security system after 90 days.
Engaging and fun company culture that's made up of a diverse group of people
Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
Auto-ApplyCustomer Retention Specialist
Inbound sale representative job in Charlotte, NC
Job DescriptionSalary:
Customer Retention Specialist | Ripple Fiber
Join Our Team as a Customer Retention Specialist!
Do you have a passion for turning customer challenges into success stories? Ripple Fiber is seeking an energetic and empathetic Customer Retention Specialist to join our growing team. In this role, youll be the voice of reassurance and problem-solving for customers restoring confidence, preventing cancellations, and ensuring every experience with Ripple Fiber leaves a lasting positive impression.
If you thrive in fast-paced environments, excel at building trust, and enjoy transforming tough conversations into wins, we want to meet you!
About Ripple Fiber
Our mission is to provide access to the best internet for life, while bridging the digital divide, using advanced technology aimed at improving peoples lives. Our technology has proven successful in other countries around the world and has provided ease of access to more opportunities from an education, entertainment, and employment perspective.
We have achieved the above by providing faster, more stable fiber internet connection, providing each user with their own bandwidth without needing to share with anyone else. Simply put, the capacity of fiber is a lot faster than copper and is the internet of the future.
Our aim is to provide this internet access to over 3 million homes over the next 7 years, across various states.
About our Culture
We are a dynamic fast-growing, fast-paced, innovative company filled with ambitious, self-starters with entrepreneurial mindsets. We are people centric and place emphasis on employee experience, career growth and development.
About the Role
As a Customer Retention Specialist, youll play a pivotal role in preserving customer relationships and driving long-term satisfaction. Youll serve as both advocate and problem-solver, ensuring every customer interaction reinforces Ripple Fibers promise of reliability, empathy, and excellence.
Responsibilities:
Handle inbound and outbound calls with customers experiencing service concerns, installation issues, or expressing intent to cancel.
Use active listening and discovery to understand customer pain points and offer personalized solutions or retention incentives that rebuild trust and loyalty.
Collaborate cross-functionally with Sales, Field Operations, and Billing teams to resolve escalations swiftly and accurately.
Communicate with empathy, professionalism, and confidence, ensuring customers feel heard and valued.
Present tailored retention offers and troubleshoots technical or process issues that could impact customer satisfaction.
Accurately document all customer interactions, follow-ups, and resolutions in internal systems.
Track and manage follow-up commitments within established SLAs to ensure issues are closed with care and urgency.
Maintain a comprehensive understanding of Ripple Fibers products, coverage, and customer journey to provide expert guidance.
Consistently meet or exceed individual and team performance goals for retention, customer satisfaction, and resolution efficiency.
Qualifications & Requirements:
High school diploma or equivalent required.
Minimum of 2 years of retention experience.
Strong problem-solving and negotiation skills with a customer-first mindset.
Strong verbal communication, negotiation, and problem-solving skills.
Demonstrated ability to manage competing priorities and stay composed under pressure.
Empathetic, customer-first mindset with a passion for resolving issues effectively.
Proficiency in CRM tools and documentation practices.
Bilingual fluency is a plus.
What We Offer
Competitive base pay with performance-based incentives.
Comprehensive benefits package, including medical, dental, vision, and 401(k).
Opportunities for advancement within a rapidly expanding organization.
Ongoing professional development and training programs.
A collaborative, inclusive culture that values innovation and integrity.
Ready to Make Every Customer Count?
If youre ready to play a key role in keeping customers connected and satisfied, apply today! Submit your resume and cover letter to join Ripple Fibers mission of delivering world-class internet with a personal touch.
Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.
Customer Experience Representative
Inbound sale representative job in Charlotte, NC
Job DescriptionJob Title: Customer Experience RepresentativeLocation: South Charlotte Job Type: Full-time Base Salary: 35,000.00 per year We're seeking a friendly and proactive Customer Experience Representative to serve as the primary point of contact for our customers. You will assist with inquiries, resolve issues quickly and professionally, and ensure every customer feels valued. You'll communicate via phone, email, or chat, document interactions, and collaborate with other teams to improve service. Strong communication, empathy, and problem-solving skills are a must.
Responsibilities:
Respond to customer questions and concerns promptly and professionally
Resolve issues with empathy and effective solutions
Provide product information and guidance
Keep accurate records of customer interactions
Work with internal teams to enhance the customer experience
Qualifications:
Excellent communication and interpersonal skills
Customer-focused attitude with patience and empathy
Problem-solving abilities
Comfortable using CRM and basic computer tools
#LSNCJOBS
Sales and Customer Solutions Representative - Sardis Road
Inbound sale representative job in Charlotte, NC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.
What our Sales and Customer Solutions Representatives Enjoy Most About the Role
* Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.
* Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.
* Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.
* Mastering order processing within the billing system for retained accounts, new sales, and account lookups.
* Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.
Working Conditions
* Normal office environment.
What our Sales and Customer Solutions Representatives Enjoy Most About the Role
* Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.
* Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.
* Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.
* Mastering order processing within the billing system for retained accounts, new sales, and account lookups.
* Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.
Working Conditions
* Normal office environment.
#LI-TH1
CRT110 2025-64752 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Auto Customer Service Reps
Inbound sale representative job in Charlotte, NC
8530 Ikea Boulevard, Charlotte, NC 28262
Automotive Service Technician / MechanicFlat Rate Pay + Great Benefits! Experienced GM Techs Can Earn $100,000+ a Year! We Pay More for Your Certifications! Line Tech Production Bonuses Paid Twice a Year,
Yes, Twice, not Once! (See Below **) Immediate PTO on Day 1, and 13 Days When the New Year Rolls Around!
Sign-on Bonuses Based on Experience Up to $24,000!
Want to move to Charlotte? We will pay for your move!
5-day Work Week Schedule
A/C Shop
Walk-In Applicants are Also Welcome
Are you passionate about automotive repair? At Parks Chevrolet Charlotte, we believe that if youre not having fun fixing cars, then youre not doing it right! If you have the knowledge and are looking for a career with a company to take you places, a company to understand your worth, your expertise, and your vision, look no further YOU HAVE FOUND US.
Why Charlotte?
Very busy shop, strong automotive repair market
Affordable cost of living
Vibrant lifestyle and abundant activities Blue Ridge Mountains
Low taxes
Mild weather
NFL, NBA, NASCAR and United Soccer league all here!
Why Parks Chevrolet Charlotte?
We have a great dealership located in the University area with tons of things to do and restaurantsnearby.
AC shop, state-of-the-art facility
Support staff and valets
A Shop Foreman who has decades of experience to help you turn the most hours and have FUN!
** Ask about our Wrench & Relax Program:
Every six months a Technician production bonus is paid out. Instead of a bonus once a year, they get two! JUNE PAYOUT & DECEMBER PAYOUT - 2nd week of the month.
We offer:
Generous pay plan!
Great benefits including Medical, Dental, Vision, and Life insurance
401(k)
Paid vacation
Short- and Long-Term Disability
Employee discount program
Continued training and opportunities for advancement
Responsibilities - Service Technician:
Diagnose faults and confirm findings with the supervisor
Inspect, repair, or replace parts and components of automotive systems as required
Test and adjust repaired systems to the manufacturers performance specifications
Advise customers on work performed, general vehicle condition, and future repair requirements
Complete reports to record problems and work performed
Other duties may be assigned according to skills and certifications
Qualifications/Requirements - Service Technician:
Experience required
Must be passionate about the automotive industry
Well organized, possess a good work ethic and a positive attitude
Hard-working, self-motivated and have excellent time management skills
Valid drivers license with a clean record
A valid Motor Vehicle Inspection License is a plus!
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Experienced Roofing and Home Improvement Representatives
Inbound sale representative job in Charlotte, NC
Room 2 Roof is a leading Roofing & Storm Restoration contractor located in Salisbury NC who specialize in Hail, Wind and Water Damage Insurance Restoration and are Licensed General Contractors in several States. Job Description Current Sales Reps are making $10k+ each month, in addition to company trips, weekly contests for cash/Ipads, company dinners, etc.
We have an endless amount of leads being produced on a weekly basis from our marketing and telemarketing department that need to be assigned to reps frequently.
If you are ready to make BIG COMMISSIONS this year in sales, please your resume to schedule an interview.
Qualifications
Do You Qualify?
Must be able to sell and close contracts!
Perform property inspections
Assist homeowners with filing insurance claims for storm damage
Work with insurance adjusters
Must be able to climb on ladder and perform roof inspections
Past construction or trades experience helpful - SALES EXP VERY HELPFUL!!!!!!!
Must have own vehicle - prefer truck or utility vehicle
Industry specific sales training provided
Must be energetic, social and have great people skills
Work your own hours/schedule
Additional Information
R2R is going to hire the best candidate possible regardless of race, gender, age, weight or sexual preference. Will that be you?? Send us your resume and a cover letter that describes how you are a fit and lets make some magic happen.
Customer Centre Representative
Inbound sale representative job in Charlotte, NC
Job Description
We are looking for a number of Customer Centre Representatives. You will be working for an industry leader in the BPO space and helping their clients. We are expecting a large number of applicants, so please be patient with us, and will revert as soon as we can.
Requirements
As part of the day-to-day operations, the associates will be expected to perform the following:
Manage customer accounts for their end-to-end service activation.
Informing customers about the process scheduling of appointments and service activation
Effective and efficient use of all relevant systems to access information and provide relevant solutions for the customer
Engage customers by utilizing effective questioning techniques to identify issues
Time management and the ability to prioritize workloads to meet targets
Meet all productivity and quality performance measures related to the role
To be successful you will have:
Proven experience working in a fast-paced call center or customer service environments
Customer-centric and should be committed to improving customer experience.
Possess effective problem-solving skills and have the ability to deliver timely resolution.
Ability to work under pressure and handle difficult customers.
Ability to communicate effectively with customers, Field Technicians, and Personnel from other parts of the business.
Analytical and technical skills (e.g. database, telecommunication systems), technically appropriate communication skills, clear understanding of all processes/work instructions, and an understanding of network and products specific to the role
Excellent listening skills, being able to listen effectively and understand customers' issues.
Benefits
About Us
We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at *******************************.
Also follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.
Easy ApplyDigital OPS- Customer Representative
Inbound sale representative job in Charlotte, NC
Job Details Corporate Headquarters - Charlotte, NC Full Time 4 Year Degree Negligible Day MarketingDescription
The Digital Operations/ Customer Representative at Okuma America Corporation supports the strategic design, implementation, and optimization of customer experience programs. This role ensures a best-in-class customer journey by leveraging data, tools, and cross-functional collaboration to analyze customer behavior, identify trends, and drive improvements across digital touchpoints.
The identification of Essential Job Functions does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Functions & Responsibilities
• Support and enhance customer experience programs and initiatives across digital platforms.
• Research and apply best practices to develop metrics and methods for collecting and analyzing customer feedback.
• Use data management tools to establish a continuous stream of customer data for analysis.
• Create dashboards, reports, and visualizations to evaluate customer behaviors and sentiments.
• Collaborate with cross-functional teams to align on customer experience goals and deliver consistent service.
• Contribute to process optimization efforts that improve customer satisfaction and retention.
• Adheres to all company employment policies and safe practices.
• Performs other duties as assigned and explores opportunities to add value.
Qualifications
Experience/Training/Education
• Bachelor's degree in Marketing, Business Administration, Communications, or a related field
• 4-7 years of relevant experience in customer experience, digital operations, or a related field
Knowledge/Skills/Abilities
General:
• History of initiative and innovation.
• Ability to take ownership of assignments and see them through to completion.
• Ability to prioritize tasks and work on multiple project simultaneously
• Willingness to learn new process/ systems as required by business
Technical:
• Proficiency in BI analytics and reporting tools.
• Experience with dashboard design and configuration.
• Strong understanding of customer lifecycle management.
• Skilled in data collection and analysis.
• Familiarity with CRM software and customer relationship strategies.
• Ability to work independently and collaboratively on moderately complex projects.
Communication:
• Excellent verbal and written communication skills, as well as exceptional listening skills
• Exceptional ability to speak and write effectively in a business environment
• Exceptional ability to ask necessary questions
Math & Reasoning:
• Designing and developing enterprise-wide data analysis and reporting solutions
• Reviewing and analyzing data from multiple internal and external sources
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to manage multiple projects simultaneously and willingness to adapt to change and take initiative
Physical and Environmental Elements
Physical Demands:
• Ability to sit continuously for over 3/4 of normal work shift, and stand, walk, and reach with hands and arms for at least 1/4 of the normal work shift
• Ability to lift and carry, push, or pull up to 10 pounds
• Ability to stoop, crouch and reach
• Ability to talk or hear continuously
• Ability to see clearly to do all work-related tasks (clear or corrected vision at 20 inches or less)
• Finger dexterity is required frequently for over 3/4 of the normal work shift including operating a phone, computer/ electronic equipment
Work Environment:
• Position is typically performed in the office environment with standard equipment and moderate noise levels (examples: computers, printers, fax, copiers, light traffic, and phone)
• Position will occasionally interact with the production/warehouse environment. Thus, the employee may be exposed to an open warehouse area where temperatures may be subject to outdoor conditions in terms of cold and heat. There is exposure to various tools and equipment as well as forklift operations and corresponding noise levels
Special Requirements
• Maintain annual OSHA safety certifications as required by job duties
• Must live within commutable distance to the corporate office
Customer Sales Representative
Inbound sale representative job in Charlotte, NC
Customer Sales Representative in Charlotte, NC!
Position: Full-Time
Are you ready to embark on an exciting career path where your attitude, passion, and personality matter more than your prior experience? Our client is seeking Customer Sales Representatives to join their dynamic team in Charlotte, NC. While having a background in customer service or sales is a plus, it's your dedication and determination that truly counts!
Why This Opportunity?
Our client values diversity and unity. The team is a blend of individuals from various backgrounds and cultures, and their shared values define who they are and how they operate. They are currently on the lookout for individuals who embody traits such as being a go-getter, a self-starter, a team player, a trailblazer, and a game-changer.
Your Role as a Sales Representative:
As a Customer Sales Representative, you'll become the friendly face and voice of our clients. Your main responsibilities will include engaging with customers and advocating for the client's products and services. You'll become equipped with in-depth product knowledge to deliver compelling presentations and represent our clients with enthusiasm and professionalism that will leave a lasting impression.
One thing we promise is that no two days are the same here!
What You'll Do:
Engage customers and promote our clients' products and services.
Delivering confident and charismatic presentations to customers
Answer customer inquiries
Complete sales transactions as needed
Provide high-level customer service to all customers
If you've read this far and you're excited about the possibilities, don't hesitate-click the 'APPLY' button now!
What Happens Next:
Expect to hear from a member of our team within the next 3-4 working days if you're shortlisted. We'll arrange a convenient time for an online Zoom interview. Please note that this position requires your presence in our Charlotte, NC, office. It cannot be done remotely.
Associate Customer Service Representative Everyday Banking
Inbound sale representative job in Charlotte, NC
**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
**About this role:**
Wells Fargo is seeking an Associate Customer Service Representative in **Everyday Banking** Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
**In this role you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees
+ Interact with team on basic information, plus internal or external customers
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
+ Ability to execute in a fast paced, high demand, metric driven call center environment
+ Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
+ Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
+ Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
+ Knowledge, understanding and experience of internet, mobile, and social media technology
**Job Expectations:**
+ Must be able to attend full duration of required training period
+ This position is not eligible for Visa sponsorship
+ Ability to work additional hours as needed
+ Schedule may be eligible for a shift differential under the terms of the shift differential policy
+ Must work on-site at the location posted
**Training and Work Schedule:**
+ Training class starts on 2/9 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
+ We're open from Sunday - Saturday, 6:00 a.m. - 10:00 pm (EST). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Most schedules will be mid-shift or evening-shift.
**Posting Location:**
+ 1525 W W.T Harris Blvd Charlotte, NC 28262
@RWF22
**Posting End Date:**
23 Dec 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-509840
Inside Sales Rep I
Inbound sale representative job in Charlotte, NC
This position is Hybrid and will sit in our Charlotte Office located at: 5016 Parkway Plaza Blvd., Charlotte, NC 28217
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Job Summary:
Shift: Monday - Friday ranging from 10:30 AM - 7:00 EST or 11:30 AM - 8:00 PM EST
This position is a hybrid role (in office Tuesday, Wednesday and Thursday and additional days as needed) based out of our Charlotte Office.
Address: 5016 Parkway Plaza Blvd. Charlotte, NC 28217
The Inside Sales Rep I (ISR I) effectively represents AmeriGas in building the business through inbound and outbound campaigns and activities while meeting/exceeding the assigned expectations. The ISR I will handle inbound and outbound volume with the objective of prospecting and qualifying leads, retaining existing customers, reactivating lost customer to achieve sales expectations, and providing digital support.
Key Characteristics:
Excellent phone presence and interpersonal skills
Able to deliver a positive customer experience
Ability to work independently and remotely within call center teams and with leadership expectations
Essential Functions:
The ISR I's main objective is to make outbound calls to lost customers, recently inactive customers, and prospective customers.
The ISR I will also maintain complete records of customer interactions and process/activities through detailed notes in CRM and/or SAP. Once the ISR I successfully closes the sale or completes the objective, he/she will fully document and complete any customer agreements/contracts if applicable and generate orders for account if needed.
Regardless of lead, prospect, or program, the ISR I is responsible for delivering a positive customer experience, increasing sales, building relationships and offering promotional items to existing customers.
Outbound Prospecting
Contact existing customer base with marketing promotions/offers.
•Make outbound calls to existing customer accounts for marketing promotions.
•Qualify customer, assessing current use and needs to determine serviceability, present key value statements and sales messaging to retain the customer.
•Appropriately apply special offers/pricing to existing customers.
•Upon receiving customer affirmation, complete all necessary steps to deliver on product/service sold.
•Enter and maintain pertinent customer information in required systems (CRM/SAP Databases).
Administrative Work/Secondary Duties
•Maintains complete records of customer and prospect interactions and process/activities through detailed notes in CRM/ SAP.
•Must comply with all company policies.
•Tasks will be assigned as needed and determined by sales manager to support sales efforts.
Knowledge, Skills, and Abilities:
Effective use of sales techniques, including prospecting, discovery, value proposition development, objection handling, and customer acquisition
Efficient and accurate use of systems and tools (CRM, SAP, Microsoft Office products, business websites/systems)
Strong telephone presence and interpersonal skills
Effectively and professionally communicates in English - verbal and written communications
Ability to multi-task and prioritize workload; strong organizational skills/time management skills
Active listener and use of inquiry to discover/understand prospect needs
Motivated and results driven
Ability to work effectively with others; participates in team/center activities; gives and receives feedback/coaching well
Ability to self-manage and maintain leadership expectations
Education and Experience:
High school education or equivalent required.
1 year experience in customer service
Use of business/office tools such as CRM, Microsoft Dynamics, SAP, Microsoft Office products.
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position is up to $21.00/hr., depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation includes eligibility to earn a performance-based bonus or commissions on completed sales.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
LI-Hybrid
Customer Engagement Representative
Inbound sale representative job in Concord, NC
The NASCAR Racing Experience is looking for sales individuals to assist our team during on-track events at Charlotte Motor Speedway! These individuals would assist customers in both purchasing and upgrading their racing experiences right at the track. This event is on-going, meaning that there are several events/opportunities for individuals to work with us.
Job Responsibilities:
Accurately process sales through a Point of Sale system and credit card terminals with precision, while following company policies and procedures.
Selling apparel in the trackside souvenir stand
Completing the check-in process with our customers
Taking guest photos
Support opening and closing functions when needed
Provide excellent customer service by anticipating customer needs
Required Qualifications:
Proficient with Computers and Microsoft Office Applications
Able to work Weekdays and Weekends
Remain upright on the feet, particularly for sustained periods of time
At least 16 years of age
Compensation/Benefits:
Flexible schedule
Base pay with both commission and bonus opportunities based on performance
Paid travel opportunities
Exclusive NASCAR Racing Experience opportunities offered to employees!
This is a seasonal position, perfect for college students, individuals looking for extra income, or even better, RACE FANS! If you or someone you know is interested, please contact us to arrange a time to speak with us. Thanks!
Charlotte Event Dates: (we ask that if you cannot commit to at least 1/2 of the dates, please do not apply)
2026 Track Dates
February 7, 21
March 7,28
April 18,25
May 2,25,30
June 6,20,21
July 18th
August 22,29
September 12th
October 17,18,24,25
November 14
**LOOKING TO WORK MORE??? Additional dates available with travel team opportunities.
Travel Allowance and Per Diem are compensated with hotel accommodations when traveling.
Auto-ApplyAuto Customer Service Reps
Inbound sale representative job in Huntersville, NC
15235 Statesville Road, Huntersville, NC 28078
Automotive Diesel Service Technician / MechanicTremendous Opportunity Extremely Competitive Pay Depending on Experience$40 - $55 Per Hour! $100,000+ Annually! Expanding Fleet Service Lots of Fleet Work!Diesel Technician Experience Required!
PTO Awarded Day One
13 Days Awarded as of January 2026
The Parks Automotive Technician for Life Program!
Aggressive flat rate, big money!
Paid GM Training!
NO Saturdays or Sundays scheduled!
Outstanding PTO and benefits!
Production bonuses for Vacation (middle year) and Christmas (end of year)
Monthly Technician luncheons!
Walk-in Applicants are Welcome!
Parks Chevrolet Huntersvillehas an immediate opening for an experienced Diesel Technician/ Mechanic. This is a great opportunity to join our top-rated service team while receiving a rewarding pay plan for your skills and expertise. If you have diesel tech experience in brands other than GM, your application will also be considered.
When you join Parks Automotive, you are joining a dealership that is currently in high growth and expansion mode. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.
What we Offer:
$40 - $55 per hour! $100,000+ Annually!
Tremendous opportunity! Extremely competitive pay depending on experience!
Lots of fleet work expanding fleet department, call for details
Multiple bays
5-day work week no Saturdays
PTO awarded day one 13 days awarded as of January 2026
Tool relocation assistance
Career Pathing
Medical, Vision, Dental Insurance after 60 days
Short and Long Term Disability after 60 days
401(k) retirement plan
Paid time off
Employee vehicle purchase plans
Discounts on products and services
No Saturdays or Sundays
Great family atmosphere!
Air-conditioned facility with updated lifts and equipment
Opportunities for career advancement
Responsibilities Diesel Technician:
Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards
Diagnose cause of any malfunction and perform repair
Communicate with parts department to obtain needed parts
Examine the vehicle to determine if additional safety or service work is required. Notify service advisor immediately if additional work outlined is not needed or required
Notify service advisor immediately if repairs cannot be completed within the time promised
Document work performed
Road-test vehicles when required or refer to the test technician
Keep abreast of factory technical bulletins
Ensure that customer vehicles are kept clean
Keep shop area neat, clean and be able to account for all dealership-owned tools at all times
Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes
Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor
Qualifications/Requirements Diesel Technician:
Diesel Technician experience required
GM Certification is preferred but not required, career pathing opportunity
Ability to read and comprehend instructions and information
ASE certification is preferred
Proven Fixed Right Survey Scores
Valid driver's license and good driving record
Please upload your resume. Completing the online assessment will grant you priority approval!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screen.
The Parks Automotive Group is an Equal Opportunity Employer.
RequiredPreferredJob Industries
Customer Service
Inside Sales Representative
Inbound sale representative job in Charlotte, NC
Help fuel Esri's growth and ability to enable organizations around the world to do amazing things with geography and GIS. This is a great opportunity to gain cross-industry experience as you generate new business opportunities. Your efforts will help us identify the people and companies who are trying to solve some of the world's most difficult problems and enable Esri to support this important work.
Our ideal candidate excels at focusing on customer success. You care about people and make it known you want to help. You are outcome driven and goal oriented. You are methodical and tenacious and can effectively interact with a team. At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion. Exceptional performers have opportunity for advancement within the Business Development Division.
Responsibilities
Drive results. Respond to inbound requests and execute a high volume of outbound calls and emails each day to generate new sales to fuel Esri's growth. Demonstrate the ability to follow up, build sales relationships, and close business. Utilize the phone as well as electronic communication to manage and maintain a pipeline of target prospects, as you gather information and vet customer interest.
Focus on customer success. Proactively listen to customer needs and recommend appropriate Esri solutions. Work with sales teams to ensure a strong customer experience and timely handoff of accounts for ongoing opportunity management. Collect and share feedback on lead quality to support demand generation.
Communicate and collaborate. Work with sales management to develop target lists, call strategies, and messaging for customers. Participate in our team environment through meetings, marketing and sales campaigns, and proactively sharing within and across teams.
Learn and grow. Develop an understanding of Esri's products and services to execute proven processes and achieve your goals. Leverage CRM best practices and be diligent about creating and managing all data and activities. Learn from your team members and help the team continuously improve.
Requirements
1+ years of sales, consulting, or client facing experience
Customer oriented with a high level of professionalism
Possess a desire to learn and succeed in tech sales
Responsive, friendly, and thoughtful in your verbal and written communications
Able to ask for and implement other's feedback in order to improve
Ability to learn new concepts and software programs quickly, retain large amounts of information, and adapt to a changing work environment
Experience with the Microsoft Office Suite, including basic spreadsheet familiarity
Bachelor's degree in business, economics, marketing, geography, GIS, or related field
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
Salesforce.com experience
Software/SaaS experience in a sales or business environment
Knowledge of any of the following industry sectors: commercial, utility, energy, state and local government, or federal government
Knowledge or experience with Esri technology
Questions about our interview process? We have answers.
#LI-AC1
#LI-Onsite
Auto-ApplyInside Sales Rep
Inbound sale representative job in Gastonia, NC
Are you ready to power up your career with one of the nation's largest and most respected electrical distributors? Since 1952, State Electric Supply Co. has been a leader in the electrical distribution industry, offering unmatched service and expertise across 42 locations in 7 states. Now, we're looking for a dedicated and motivated Inside Sales Representative to join our team and help us deliver excellence to our customers!
The Inside Sales Representative is responsible for:
Identify customer needs and recommend appropriate products or services
Build and maintain strong customer relationships
Maintain a thorough understanding of our product offerings and industry trends
Process customer orders
Provide exceptional customer services
Supporting assigned outside sales representative as customer contact
Job Requirements:
High school diploma or equivalent required.
Previous Customer Service and Sales experience required. Strong electrical background can substitute in some cases.
Previous industry experience (Electrical, HVAC, Plumbing, Parts Sales, etc.) preferred.
Ability to operate various computer software including customer relationship management (CRM) and point of sale (POS) systems.
Excellent verbal and written communication skills.
Strong organization skills and attention to detail.
Why State Electric Supply Co.?
At State Electric, you're not just another employee, you're a vital part of a high-energy team that thrives on innovation, collaboration, and excellence. We believe in empowering our people with the tools and support they need to succeed in a dynamic and rewarding environment.
Our Benefits Are Electrifying!
We don't just offer competitive pay, we provide a benefits package that will charge up your career, including:
Comprehensive Healthcare Coverage: UHC Medical/Prescription/Dental plans, Garner Health services, and VSP Vision for eye care.
Health Savings Account (HSA): Through Optum, take advantage of tax-advantaged savings for medical expenses.
Disability and Life Insurance: Coverage provided by Mutual of Omaha for peace of mind.
TextCare & Wellness Program: Stay connected with healthcare providers and maintain your well-being.
Retirement Savings Plans: 401K and Roth IRA plans, plus Profit Sharing opportunities.
Flexible Paid Time Off to help you maintain a healthy work-life balance.
Tuition Reimbursement & Education Assistance for lifelong learning.
Weekly Pay with Direct Deposit for added convenience.
Employee Discounts and Purchase Benefits, because we value you!
A Career with State Electric is More Than Just a Job-It's a Community!
At State Electric Supply Co., we're not just in the business of selling products, we're in the business of building lasting relationships. You'll work alongside a team of talented professionals dedicated to delivering the latest technology and solutions to our communities.
Ready to Power Up Your Career?
If you're motivated, customer-focused, and ready to take on new challenges, we want to hear from you! State Electric Supply Co. offers endless opportunities for professional development and career advancement-join us and be part of something big.
Apply Today!
State Electric Supply Co. is an Equal Opportunity Employer, committed to fostering an inclusive and diverse work environment. We value the unique perspectives and backgrounds of all our employees, and we invite talented individuals from all walks of life to apply.
Notice:
Your safety and security matter to us. During the recruitment process, no recruiter or employee will request sensitive financial or personal information via email. If you encounter any suspicious activity, please reach out to us at: ********************************* or **************.
Let's build the future together-apply now and energize your career with State Electric Supply Co.
Inside Sales Representative
Inbound sale representative job in Huntersville, NC
FASTSIGNS #112301 is hiring for a Inside Sales Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Inside Sales Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
* Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
* Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
* Work with customers in numerous ways such as email, telephone, in-person and at their place of business
* Build long-lasting relationships by turning prospects into long term clients.
* Build long-lasting relationships by turning prospects into long term clients.
* Prospect for new business and network for sales opportunities.
* Sell a unique, exciting product line that changes by the minute completely based on customer needs and desires.
Ideal Qualifications for FASTSIGNS Inside Sales Representative:
* 1-3 years of retail or counter sales experience preferred
* High school diploma or equivalent
* Outgoing, responsive, eager to learn and has the ability to build relationships
* Great listening and organization skills
* Ability to sit for long periods (4 hours or more)
* Ability to view a computer screen for long periods (4 hours or more)
* Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
Customer Retention Specialist
Inbound sale representative job in Charlotte, NC
Job Description
CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to join our growing team at our headquarters in Charlotte, NC! We are more than "just a security company," and we offer more than "just a job." CPI's mission is to protect our customers while providing world-class service and peace of mind. That's not something you can bottle up and sell - it's a feeling and a comfort our customers are guaranteed by our Customer Retention Specialists.
What You'll Do:
Provide fantastic customer service focused on dispute resolution and overcoming challenges
Build value in the CPI brand to drive long term relationships with customers as a leading competitor in Security and Home Automation industry.
Provide solutions-based approaches to retain customers who are considering service cancellation.
Champion the customer care process, which includes, troubleshooting technical issues, answer questions or concerns regarding systems or services.
Problem solve as you quickly identify the root cause of customer issues, pinpoint strategies to eliminate those issues, and work with customer to retain them.
Consistently improve retention rates and achieve retention goals.
Handle each call with empathy, compassion, and professionalism to ensure excellent customer service.
What We're Looking For:
Upbeat personality and a fun, positive attitude
1-2 years previous customer retention experience
Strong customer service and people skills
Ability to consistently meet and exceed performance targets
Coachability with a desire to grow professionally
Ability to work a flexible schedule, including weekends
Experience with CRM system such as SalesForce is a plus, but not required
Exceptional sales skills are a plus, particularly with strong upselling and closing abilities
What's In It For You:
$50,000 to $80,000 Annual Compensation
Base hourly rate with tiered commission structure, performance based, training and quarterly bonus
Higher shift pay for working nights and weekends
Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO
Free monitored security system after 90 days.
Engaging and fun company culture that's made up of a diverse group of people
Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
Associate Customer Service Representative Everyday Banking
Inbound sale representative job in Charlotte, NC
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
* Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
* Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
* Regularly receive direction from supervisor and escalate questions and issues to more senior employees
* Interact with team on basic information, plus internal or external customers
Required Qualifications:
* 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
* Ability to execute in a fast paced, high demand, metric driven call center environment
* Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
* Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
* Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
* Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
* Must be able to attend full duration of required training period
* This position is not eligible for Visa sponsorship
* Ability to work additional hours as needed
* Schedule may be eligible for a shift differential under the terms of the shift differential policy
* Must work on-site at the location posted
Training and Work Schedule:
* Training class starts on 2/9 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
* We're open from Sunday - Saturday, 6:00 a.m. - 10:00 pm (EST). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Most schedules will be mid-shift or evening-shift.
Posting Location:
* 1525 W W.T Harris Blvd Charlotte, NC 28262
@RWF22
Posting End Date:
23 Dec 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.