Customer Retention Specialist
Inbound sale representative job in Miami, FL
Job Description: Bilingual Call Center Sales and Retention Representative (English/Spanish)- Hybrid Open Recruiting Session Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Miami, FL area on Thursday, January 8th, 2026. Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! For candidates who complete the job application and pass the online assessment, you will have the opportunity to schedule an interview with the hiring team that will take place during this event. Join us at our AT&T Call Center: 600 NW 79th Ave, Miami, FL 33126 Date: Thursday, January 8th, 2026 Time: 10:00am -3:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome! This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This hybrid-remote position reports to our 600 NW 79th Ave, Miami, FL 33126 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer, helping them to stay connected to what matters the most. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our premier service consultant position earns $19.88 hourly commissions if all sales goals are met . With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close deals to reach your sales and commissions targets. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training to set you up for success. Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
Inside Sales Representative
Inbound sale representative job in Fort Lauderdale, FL
Metal Distributor for Marine, Government and Industrial Use
We are seeking a dynamic and results driven Inside Sales Representative to join our team. This role involves engaging with potential and existing clients to promote our products and services, primarily through inbound, warm calling, and business development efforts. The ideal candidate will possess strong communication skills, a customer-focused mindset, and an interest in learning the sales process. This position offers an excellent opportunity to develop your sales expertise within a collaborative environment focused on growth and success. This is a Full-Time position in Fort Lauderdale, Florida.
Responsibilities
Manage inbound inquiries from prospective clients, providing detailed product information and solutions
Develop and maintain relationships with clients through effective communication and customer service
Collaborate with our internal team to help develop strategies for lead generation and business development
Learn and maintain a thorough understanding of our product offerings to effectively communicate value propositions
Follow up on leads generated through marketing campaigns or outbound efforts to maximize conversion rates
Experience
Experience in sales and customer service is preferred but not required
Excellent communication skills in English, both written and verbal
Ability to work independently while collaborating effectively within a team environment
This position is ideal for motivated individuals eager to grow their career in inside sales while contributing to the success of our organization.
Job Type: Full-time - In person-Fort Lauderdale, Florida
Benefits:
*401(k) Matching
*Dental Insurance
*Paid Time Off
*Medical Insurance
*Paid Training Vision Insurance
Inside Sales Representative
Inbound sale representative job in Boca Raton, FL
Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!
As an Inside Sales Representative, you'll engage with warm leads generated through website purchases and ongoing marketing campaigns. This is a high-volume, consultative sales role where your ability to build relationships, navigate objections, and close deals directly drives your earning potential. You'll be selling to existing customers-meaning the leads are warm, abundant, and ready for a motivated sales professional like you to turn opportunities into results.
Responsibilities & Duties
Conduct outbound calls to existing customers, helping them enhance their purchase with additional packages and upgrades.
Qualify, prioritize, and nurture leads to maintain a healthy and productive sales pipeline.
Use a consultative sales approach to identify customer needs and overcome objections.
Consistently meet and exceed weekly and monthly sales targets.
Stay informed on our products, services, and promotions to confidently address customer questions.
Perform other duties as directed
Benefits
Generous compensation package with unlimited earning potential. Top performers earn six figures annually through a base salary plus uncapped commissions.
Comprehensive health, dental, vision, and 401(k) benefits.
Unlimited growth opportunities - we strongly promote from within.
A fun, energetic, and supportive team culture - join a team of high achievers!
Ideal Candidate Profile
Proven phone sales experience, preferably in inside or outbound sales, with a strong track record of closing deals and handling objections.
Ability to quickly build rapport and establish trust with customers.
Strong communication skills with the confidence to guide calls and close sales.
Calm, positive, and professional demeanor throughout the entire sales process.
Driven by financial success and motivated to grow within the company.
Our organization is an equal opportunity employer and does not discriminate against any candidate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.
Inbound Sales Representative
Inbound sale representative job in Cutler Bay, FL
Customer Service Representative
Employment Type: Full-time , $17/hr
Supporting: Sales
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
Guide customers through questions, concerns, or challenges they encounter while using the product or service
Listen actively to understand the root of the issue and provide clear, effective solutions
Record detailed call information for auditing, reporting, and follow-up purposes
Maintain and update customer records to ensure accurate and current information
Identify opportunities to introduce customers to new or enhanced services that meet their needs
Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
What'll Set You Up for Success
Required:
High school diploma or GED
6+ months of customer service or sales experience preferred
For Internal Candidates:
Must not be on any corrective action or performance plans
Must have held your current position for 6+ months
Must have relevant industry/program experience
Location Note: We're currently hiring for this position in Cutler Bay, Florida.
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
Health, dental, and vision coverage with HSA options
Paid time off
Flexible pay options: daily or weekly pay
401(k) retirement plan
Leadership development programs that really grow your career
Open access courses through Alorica Academy
Paid training and tuition reimbursement
Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Employee assistance program for personal and professional support
Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #CustomerServiceJobs
Auto-ApplyCustomer Retention Specialist - ACA Health Insurance (Licensed)
Inbound sale representative job in Deerfield Beach, FL
Job Title
Customer Retention Specialist - ACA Health Insurance (Licensed)
We are seeking a motivated, licensed Customer Retention Specialist to support and retain our Affordable Care Act (ACA) health insurance book of business. This role focuses on building strong relationships with existing policyholders, proactively addressing their needs, and ensuring they maintain the right coverage year after year.
Join a fun, high-energy working environment!
You must hold an active Health Insurance License to be considered for this position.
Key Responsibilities
Policyholder Retention & Support
Make outbound and receive inbound calls to existing ACA members to review their coverage and encourage policy retention.
Conduct annual and periodic coverage reviews with customers to ensure plans still meet their needs and budget.
Proactively identify customers at risk of cancelling or lapsing and provide solutions to retain their business.
Educate members on plan benefits, networks, and basic ACA concepts (premium tax credits, cost-sharing reductions, etc.) without providing tax or legal advice.
Enrollment & Renewal Assistance
Assist customers with ACA renewals, plan changes, and updates during Open Enrollment and Special Enrollment Periods.
Verify and update customer information to maintain accurate records (income, household size, contact details, etc.).
Help members understand important deadlines and the impact of changes on their coverage and subsidies.
Compliance & Documentation
Follow all CMS, marketplace, and state regulatory guidelines for ACA enrollments and member communications.
Accurately document all customer interactions, retention efforts, and outcomes in the CRM and/or agency management system.
Protect customer privacy and handle all PHI and PII in compliance with HIPAA and company policies.
Collaboration & Performance
Work closely with sales, service, and operations teams to ensure a smooth customer experience.
Meet or exceed retention, call quality, and productivity targets.
Provide feedback and insights on customer trends, common issues, and opportunities for process improvement.
Qualifications
Required
Active Health Insurance Producer License in [State] (or ability to obtain prior to start date).
1-2+ years of experience in customer service, account management, or retention, preferably in health insurance or financial services.
Working knowledge of ACA individual and family plans (on- and off-exchange), or strong willingness to learn quickly.
Strong verbal and written communication skills, with a professional and empathetic phone presence.
Ability to explain complex information in simple, clear language.
Comfortable working with call metrics, KPIs, and performance goals.
Proficiency with basic computer applications and CRM or agency management systems.
Preferred
Prior experience working with ACA enrollments on Healthcare.gov or a state-based marketplace.
Experience in a call center or high-volume customer contact environment.
Bilingual (e.g., English/Spanish) a strong plus.
Core Competencies
Customer Focus: Genuinely cares about helping people maintain appropriate coverage.
Persuasion & Retention Skills: Able to address concerns, handle objections, and present alternatives that keep customers insured.
Detail-Oriented: Accurate with data entry, documentation, and compliance steps.
Problem-Solving: Quickly identifies issues and offers practical solutions.
Resilience: Stays positive and professional when dealing with upset or anxious customers.
Team Player: Collaborates well with colleagues and supports team goals.
Work Environment & Schedule
Monday - Friday 9am - 6pm
Full-time position; extended hours and overtime may be required during peak periods such as Open Enrollment.
Pay
Base of $700 week + commission. $1000+ per week.
Auto-ApplyAccount Services Representative
Inbound sale representative job in Plantation, FL
Who We Are: TradeStation is the home of those born to trade. As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate trading experience for active traders and institutions. We continuously push the boundaries of what's possible, encourage out-of-the-box thinking, and relentlessly search for like-minded innovators. At TradeStation, we are building an AI-First culture. We expect team members to embrace AI as a core part of their daily workflow, whether that's using AI to accelerate development, enhance decision-making, improve client outcomes, or streamline internal processes. We hire, grow, and promote people who can harness AI responsibly and creatively. We treat AI as a partner in problem-solving, not just a tool; following our governance standards to ensure AI is used ethically, securely, and transparently. If you join us, you're joining a culture where
AI is how we work
. Are you ready to make yourself at home? What You'll Be Doing: The Account Services Representative is responsible for a wide range of tasks related to account opening, maintenance, and servicing. This position involves processing client account requests, conducting Know Your Customer (KYC) reviews, offering exceptional customer support, and ensuring effective communication between clients and internal teams. In addition, the role requires the ability to manage multiple tasks in a fast-paced environment, resolve issues quickly, and maintain strong written communication skills.
Prepare new account paperwork for principal reviews
Process account openings, closings, and other administrative requests
Enter account information in various back-office systems
Conduct background checks for new customers through third-party vendor applications
Collaborate with internal teams (e.g., Treasury, Client Experience, Sales, Financial Crimes) to resolve client issues and provide timely solutions
Link brokerage accounts to customer trading log-ins
Maintain and update accurate client records and account documentation in the firm's CRM and account management systems
Monitor collaboration queues and take a proactive approach to ensure issues are handled efficiently
Document procedures to ensure consistency and transparency in processes
Identify opportunities to improve client satisfaction and escalate complex issues as needed
Represent TradeStation Securities professionally by providing excellent service and consistently exceeding expectations
Ensure compliance with regulatory requirements and internal policies
The Skills You Bring:
High attention to detail with the ability to thrive in a fast-paced, deadline-driven environment
Ability to multitask and manage a high volume of requests with accuracy
Strong data entry and processing skills
Reliable, punctual and self-starter
Customer service oriented
Strong analytical and organization abilities
Ability to identify areas for process and procedural improvement
Excellent written communication skills
Familiarity with back-office functions and data entry processes
Proficiency in Microsoft Office (Excel, Word, Outlook); familiarity with SunGard Phase 3, GMI, or other back-office brokerage systems is a plus
Minimum Qualifications:
1-2 years of experience in customer service, financial services, or brokerage operations
Desired Qualifications:
Bachelor's degree preferred
What We Offer:
Collaborative and dynamic work environment
Competitive Salaries
Yearly bonus opportunities
Comprehensive benefits for you and your family starting Day 1
Generous paid time off policies
Access to TradeStation employee benefits, including full access to trading education materials
Pay Range (US) $60-65K (Countries outside of the US have differing ranges in accordance with local labor markets)
TradeStation provides equal employment opportunities to current and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, age, pregnancy, disability, handicap, citizenship, veteran or marital status, or any other legally recognized status entitled to protection under federal, state, or local anti-discrimination laws.
#LI-Hybrid
Customer Retention/Billing Specialist
Inbound sale representative job in Boca Raton, FL
Job DescriptionROLE DESCRIPTION: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet clients, answer phone calls, respond to emails, and handle client inquiries.
Manage schedules, book appointments, and maintain office supplies.
Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed.
Enter client information into the agency management system and update records as necessary.
Handle billing inquiries, process payments, follow up on overdue accounts.
Act as a liaison between clients and agents, ensuring clear and effective communication.
Assist in organizing marketing events, preparing promotional materials, and managing social media accounts.
Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters.
BENEFITS:
Monthly Bonuses based on performance
Opportunity for advancement
Paid time off
Health Insurance
Retirement Plan
Training & development
QUALIFICATIONS:
Must be able to obtain FL 4-40 Customer Representative License
Knowledge of Citizens and EasyLink a must.
Previous insurance experience preferred (State Farm)
Previous administrative or customer service experience, preferably in an insurance or financial services setting.
Proficiency in Microsoft Office Suite and familiarity with agency management software.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Friendly and professional demeanor with a strong focus on customer satisfaction.
High level of accuracy in data entry and document preparation.
Ability to work independently, handle client issues, and find effective resolutions.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Sales Representative
Inbound sale representative job in Fort Lauderdale, FL
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus /bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Must have either 440, 20-44, or 440 license
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Success Representative
Inbound sale representative job in Miami, FL
About Us Modern.ai is a fast-growing technology company that helps leading brands scale through the power of AI-driven tools and strategies. Our platform makes it easier for companies to understand their customers, optimize performance, and unlock new opportunities for growth.
We work with some of the most innovative and forward-thinking brands in the world, and our team thrives at the intersection of technology, creativity, and business strategy. At Modern.ai, you won't just be part of another tech company-you'll be at the forefront of how AI is transforming marketing.
Joining us means being part of a fast-paced environment where your ideas matter, your work has direct impact, and you'll learn alongside some of the best minds in the industry. We value curiosity, ownership, and collaboration, and we invest in the growth of our people as much as we invest in the growth of our clients.
If you're passionate about technology, eager to grow your career, and want to make an impact in a company that's shaping the future of AI-powered growth, Modern.ai is the place to do it.
Role Overview
We're looking for a motivated Customer Success Representative to join our team in our Miami office. This role is ideal for a recent graduate who's eager to gain hands-on experience working directly with our CEO and Head of Business Development. The Customer Success Manager will play a key role in client onboarding, retention, and customer service-helping our clients get the most value out of our software.
Key Responsibilities
Own the onboarding process for new clients, including account setup, product walk-throughs, and training sessions.
Serve as the primary point of contact for clients, answering questions and providing product support.
Conduct regular check-ins and touchpoints to ensure clients are engaged and successful.
Proactively address client needs, resolve issues, and deliver solutions that strengthen retention.
Create and maintain client resources such as guides, FAQs, and how-to content.
Track client usage and feedback to share insights with leadership.
Collaborate with the Business Development team to identify opportunities for growth within existing accounts.
Requirements
Qualifications
Recent graduate with a Bachelor's degree in Business, Marketing, Communications, or related field
Strong communication and interpersonal skills, with the ability to explain software concepts clearly.
Highly organized, proactive, and customer-focused.
Tech-savvy and comfortable learning new software quickly.
Prior internship or experience in customer success, account management, or client services is a plus.
Benefits
What We Offer
Direct mentorship from senior leadership (CEO and Head of Business Development).
Competitive compensation and career growth opportunities within a fast-scaling company.
A collaborative and supportive team culture in the heart of Miami.
Work with some of today's most exciting and culturally relevant brands, including high-profile and celebrity-backed ventures.
Join a team that values creativity, collaboration, and measurable results.
Competitive benefits package including unlimited PTO, medical/dental/vision coverage, and wellness programs.
Thrive in a fast-paced, people-first culture where creativity and strategy go hand in hand.
Auto-ApplyCUSTOMER EXPERIENCE REPRESENTATIVE
Inbound sale representative job in Miami, FL
Customer Experience is the hub of client support and advocacy at STAND DESK. Whether it's helping with a simple question, solving a complex issue, or turning feedback into action to make our product easier to use, STAND DESK Support knows our clients inside and out, and does everything necessary to ensure a consistently positive experience. Ever felt like you kept having the same problem, or that the rep just wasn't understanding the issue? It sucks, right? There's nothing quite like awesome support, and it takes a team of attentive, empathetic, and critical thinkers who constantly strive for perfection!
Job Description
Expertly address complex questions via email and phone within 24 hours, providing answers that are quick and easy to understand
Smoothly convert leads into customers while cross and upselling
Exceed expectations by creating “wow.. no ones ever done that for me before” moments with our customers
Convert unhappy customers into raving fans
Be the voice of STAND DESK in our Social Media community
Represent STAND DESK with pride and passion, using your ‘Voice' to communicate with customers in a friendly, professional manner
Run point on customer issues that require masterful coordination between multiple STAND DESK teams
Maintain and update customer cases accurately
Thoroughly document case actions and follow our Desk.com label and custom field guidelines, ensuring all cases are accurately categorized
Qualifications
Have a minimum of 2 years experience in customer service and a flare for sales
Obsessively organized, detailed-oriented, and sincerely empathetic - you always keep calm under pressure
Type 50+ wpm, adept with Desk.com, Google Apps, MS Office, and Social Media
Compelling writer who crafts grammatically impeccable emails, oh and you're just as articulate on the phone ;)
Self-sufficient and hate being babysat, because who likes babysitting?
“Zero inbox” master who is able to share your methods with the rest of the team
Bachelor's Degree from an accredited university (preferred)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Outbound Sales Representative
Inbound sale representative job in Boca Raton, FL
Realty.com is looking for highly-motivated and driven sales individuals in or near Boca Raton florida with a knack for developing personal relationships and closing deals. Are you looking for a challenging environment with recurring bonus potential? Do you want in on the ground floor of an exciting new real estate tech company?
We're just getting started, so you have the chance to come in and help us build the company from the ground up. Your contributions will be felt immediately, all while using your knowledge and expertise in real estate.
Responsibilities and Duties
Source new clients (Real Estate Agents, Teams, Brokers), schedule and provide demos for potential customers, research and provide product pricing, and complete transactions
Leverage dialers and Hubspot to set demos, build relationships.
Develop a high-level understanding and working knowledge of the product in order to act as a subject matter expert when engaging potential customers
Build a relationship with your client base and act as a go-between with Realty.com, following up with potential customers in a timely manner as necessary
Create and improve personalized and engaging messaging to help drive connect rates, appointment setting, and conversion rates
Collaborate with the team in order to improve overall processes and automation and help train other agents on those processes
Manage sales pipeline and keep CRM up to date.
Qualifications
Proven track record of reliable sales performance and dependability in an online environment
Values empathy and teamwork
Adept at prospecting both new and previous customers, as well as strong contract negotiation skills
Strong written and verbal communication skills
Entrepreneurial spirit: work consistently to improve your skillset and pivot when necessary
Have a passion for customer success- ensure your clients have the tools and support they need to succeed
Professional computer skills; able to navigate the internet and find relevant information about properties and agencies to ensure you are properly equipped to have effective conversations
Impeccable work ethic; able to work in-office or remote as needed
Proficiency in documenting policies, procedures, and processes
Experience and proficiency using Customer Relationship Management software
Bonus Attributes
Currently or previously a licensed real estate agent
Familiarity with online real estate lead generation programs (Zillow, Realtor, etc)
Familiarity with online real estate software (FollowupBoss, Chime, Boomtown, KVCore, KW Command, etc)
Experience and proficiency using auto dialer software (Ring Central, Crazy Egg, etc)
Experience with HubSpot a plus
Experience in Mortgage and Title work is a plus
Previous work experience in the Real Estate industry
Job requirements
Requirements
Located in the United States, in or near Boca Raton Florida
Able to speak English fluently, bilingual a plus
Previous Sales experience (Preferably in a B2B / SaaS / Online Environment)
Must be able to pass a background check in accordance with local laws/regulations
All done!
Your application has been successfully submitted!
Other jobs
Outbound Sales Representative
Inbound sale representative job in Plantation, FL
Lead Type: Outbound Calls on high intent leads with verified debt amounts - in office
Benefits offered: 401k w/employer match, medical, vision, dental, disability/life, paid holidays, paid time off (PTO)
Compensation: Hourly Base Rate + Commissions + Bonus(s)
-High Tier Performers earn 80k+ Annually
-Average Performers earn 60k Annually
Location: On-Site / Plantation, FL 33313
Managed by top executives with over thirty years of experience in the financial wellness industry, we continue to set the highest standards in the industry to help our clients achieve their financial goals of becoming debt free. Our certified debt settlement counselors provide a holistic financial assessment by reviewing their credit profile and assessing their budget to determine the best financial program available. The goal is to eliminate their debt for the least amount of cost and in the least amount of time. Helping our clients and their families is our number one priority.
We provide a fun culture driven work environment, with a competitive sales floor! We pride ourselves in our office culture with theme days and monthly company events. Our daily, weekly, and monthly competitions help to provide extra incentive opportunities for our Outbound Sales Representatives to help them maximize their earning potential.
Outbound Sales Representative General Description:
The ability to navigate through basic computer software, email platforms, debt management and answer calls using multiple line phone system.
Effectively communicate, both written and verbally with potential clients.
An energetic person who enjoys talking with people over the phone, or in person, and helping them by providing sound financial advice and counselling.
The Outbound Sales Representative determines debt obligations by interviewing clients, examining bills and payment schedules.
Examines credit reports and statements into financial wellness program that will help them with their un-secured debts.
Outbound Sales Representatives help enroll potential clients into a financial program to help them with their outstanding debts.
Providing educated advice by utilizing financial resources, examining income, assets and budgeting expenses to help qualify clients for the best financial program that will assist them with their debt.
Develop a financial plan for the client where necessary by reducing high-interest debt, by reducing high interest debt.
Outbound Sales Representative Qualifications:
Post-secondary education.
Previous experience in credit and/or collections, financial planning and sales preferred.
Strong people skills and be able to communicate effectively both orally and in written form.
Fact gathering skills.
Knowledge and use of PC Systems.
Ability to work independently while meeting deadlines.
Self-motivated, willingness to constantly improve.
Attention to detail and be able to multi-task and prioritize work on a daily basis.
Many of the successful hires we have made over the past few years have come from Outbound Sales / call center environments. An added plus for an Outbound Salesperson would be to have financial service experience.
We provide an in-house training program!!
Job Type: Full-time
Outbound Sales Representatives Key Words: Account Manager, Outbound Sales, Sales, Phone Sales, Inbound Calls, Call Center, Bonus, Incentives, Commission, Leads, Finance, Financial Help, Debt Settlement, Mortgage, Mortgage Officer, Bilingual, English/Spanish, Spanish Speaking, Mortgage Officer Assistant, Inbound Call Center, Business Development, Account Executive, Inbound Requests.
Job Type: Full-time
Pay: $60,000.00 - $85,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
8-hour shift
Supplemental Pay:
Commission pay
Monthly bonus
Weekly bonus
Ability to commute/relocate:
Plantation, FL: Reliably commute or planning to relocate before starting work (Required)
Experience:
Outbound sales: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English / Spanish
Work Location:
· In person
By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list.
Auto-ApplyHP Customer Sales Representative
Inbound sale representative job in Miami, FL
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Auto-ApplyCustomer Rep - Call Center
Inbound sale representative job in Boca Raton, FL
Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today!
Job Description
Deposita, an Allied Universal Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers.
Must be able to attend in-person training in Jupiter, Florida for at least 45 days
Remote Work possible after successfully completing 45 days in office training (Jupiter, Florida) and meeting required metrics with occassional in office meetings/trainings.
Intial Training will be in Jupiter, Florida
Starting Rate at $17.00 per hour, with increased rate for bilingual FRENCH (CANADIAN) and/or Spanish speaking representatives of $18.00 per hour
IDEAL CANDIDATES SHOULD HAVE A MIMIMUM OF 2 YEAR TECHNICAL CUSTOMER SERVICE CALL CENTER EXPERIENCE IN A B2B ENVIORNMENT.
RESPONSIBILITIES:
Identify customers' needs, clarify information, provide direct support or guidance toward to resolution
Tackle a variety of problems in technical systems with skill and accuracy
Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level
Willingness and Ability to be cross trained in other areas of the department
Consistently demonstrate effective personal performance that positively impacts the departmental performance metrics are met through effective personal work performance
QUALIFICATIONS (MUST HAVE):
High school diploma or equivalent
Minimum of two (2) years of work experience in a Technical Customer Service Call Center
Stable work history must demonstrate each of the following:
Strong understanding of customer service and customer relations
Highly motivation and strong desire to learn
Ability to exercise good judgment and decision-making
Familiarity with creating cases and case numbers and escalations to Senior team members, departments, and vendors using CRM and other systems
Effective written and oral communication skills
Able to assess and evaluate situations effectively
Skilled in identifying critical issues quickly and accurately
Able to write informatively, clearly, and accurately
Problem solving and analytical skills
Ability to work in a team environment
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Experience in a technical support role, or other technical experience
Associate's degree in information technology, Computer Science, or a related field
Basic understanding of software/hardware troubleshooting
Experience in Service Now and TalkDesk
Experience in retail cash offices
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2025-1499177
Auto-ApplyInside Sales Rep
Inbound sale representative job in Boca Raton, FL
Full job description Samson Funding is an Non-Bank alternative enabling businesses nationwide to access much needed capital to grow. To make sure we can tailor options to our clients needs, in addition to our in-house funding programs we have partnered with both Bank and Non-Bank Lenders across the country. Our programs include SBA Loans, Asset Based Loans, Account Receivable Factoring/Financing, Revenue Based Financing, etc...
Responsibilities of the Inside Sales Rep include:
Qualify businesses for financing
Analyzing business financials
Offer growth solutions to business owners
Help clients achieve their goals
Why our Sales Team is successful?
Inbound leads and complete applications provided daily
UNCAPPED commissions
Monthly bonus programs and incentives
Extensive business development and marketing initiatives
Opportunity to grow professionally and personally in a culture centric environment
Knowledge & Qualifications:
Previous phone sales experience preferred
Desire to crush sales goals
Work athlete - someone who is coach-able, innovative, focused and adaptable
Excellent communication skills via phone and Email
Resourceful, able to prioritize and problem solve
Ability to work independently and in a team environment
Self-motivated, organized and excellent follow up skills are required
Benefits:
Medical, Dental and Vision after 90 days
Benefits Premium 100% covered by the company
HSA/ FSA
401(K)
Profit Sharing
Job Type: Full-time
Job Location: Boca Raton, Florida
Work Location: In person
Shift: 8 hours
Pay: $80,000.00 - $200,000.00 per year
Supplemental Pay: Commission pay
Entry Level Inside Sales for Samsung - Guaranteed Hourly Pay
Inbound sale representative job in Miami, FL
Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. ABC Management Group values teamwork within our agency and strives for good partnerships across all platforms.
Job Description
Build Your NEW Career Here With Us TODAY!
WE ARE
hiring for:
Entry Level Sales and Marketing Reps- Inside Sales
This position is full time and entry level - Paid Training Provided
Responsibilities:
· New Customer Acquisitions
· Sales
· Brand Management
· Training and Team Development
This position has opportunities for professional development in: Entry Level Sales, Entry Level Marketing, and Entry Level Management. After being proficient in that you will be trained into full scale management.
Why Start Entry Level with
US
?
· Team Oriented FUN Environment
· You're Not Micro-Managed
· Professional and Personal Growth and Development
· Learn Several Facets of Running a Business
· Learn How to Develop yourself as a Leader
2 Reasons People work in the entry level position for our Company:
1.
Get Entry Level Experience and Build their Resumes
- Get the 3 to 5 years of experience that other companies demand their candidates have.
Throughout the entry level gain experience in:
· Sales and Marketing
· Public Speaking Training
· Leadership Development
· Team Development and Management
· Time Management Systems
2. Build a Career in Management, Leadership, & Development of yourself and others
- Our Management Training program teaches someone from an entry level position how to become an effective manager of a team of 20+. At Explosive our account managers learn all the fundamentals of team leadership, development of others, and business management as well as areas of:
· Leadership Development
· Office Management
· Business Development
· Mentorship
We have partnered with major players in the retail and cable & satellite industries. This partnership has created an increased demand for more market expansion for our clients.
Our Success Relies on our Core Values:
· Rewarding only those that positively contribute to our firm's growth
· Provide a Positive, Enthusiastic environment for Team members to Learn and Grow
· Ambition and Desire for a ‘more than average life' is necessary for success
· Seniority does not determine capabilities and is not a factor for Advancement
· Training and Mentorship for all Team Members will be Provided
· Encourage Others to make Mistakes - Its part of the Learning process
· Give more to those who do more, plain and simple
All positions are ENTRY LEVEL, we only promote from within our own company to management and other higher up positions in our firm. All training is done hands on by our top performers. This way each new team member is trained "on the job" so they get real life examples of the situations, systems, and skills they will need to be successful once on their own. We offer additional training and mentoring to any of our team members, as long as they are putting forth their best efforts for us each day.
Qualifications
Job Requirements
The culture of our company is vital to continued growth and success. Our team consists ONLY of individuals who demonstrate:
· Enthusiasm, Energy and Positivity
· Ability to work in Teams & Individually
· High levels of Integrity
· Leadership Ability
· Determination and Follow-Through
· Genuine Desire to Help Others
· Trust
· Ambition and Drive
If you feel like these qualities describe you, please apply now. If we
feel after reviewing your resume you may be a good candidate, a member
of our HR Department will reach out to qualify you for an initial 1:1
interview with a hiring manager.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Outbound Sales rep
Inbound sale representative job in Pompano Beach, FL
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Outbound Sales Representative needs 1-2 years experience
Outbound Sales Representative needs:
Aptitude and understanding of operating systems as trained
Proficiency in Windows-based programs including Word, Excel and Outlook
Outbound Sales Representative duties are:
New contact setup
Perform account maintenance and verification on every call
Call on telemarketing campaigns as assigned
Additional Information
$12/HR
CTH
01003 Inside Sales
Inbound sale representative job in Miami Beach, FL
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Sally Beauty:
Build relationships and inspire loyalty.
Recommend additional and complimentary products.
Inform customers of current promotions and events.
Set up advertising displays and arrange merchandise to highlight sales and promotional events.
Ensure our customers are informed about and enrolled in our Loyalty program.
Complete transactions accurately and efficiently.
Maintain a professional store environment and communicate inventory issues.
Demonstrate our Sally Beauty Culture Values.
We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
High School Diploma or equivalent
Must 18 years of age or older
1 + years retail sales/customer service experience preferred
Must be available to meet the scheduling needs of the business
Able to communicate with customers, co-workers and management in a clear and concise manner
Ability to execute knowledge from product knowledge training to support with customer service
Can read and explain product labels
Can follow direction and perform other duties as assigned by Manager
Legal wants you to know:
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Auto-ApplyCustomer Retention Specialist
Inbound sale representative job in Plantation, FL
Job Description: Bilingual Call Center Sales and Retention Representative (English/Spanish)- Hybrid Open Recruiting Session Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Miami, FL area on Thursday, January 8th, 2026. Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! For candidates who complete the job application and pass the online assessment, you will have the opportunity to schedule an interview with the hiring team that will take place during this event. Join us at our AT&T Call Center: 600 NW 79th Ave, Miami, FL 33126 Date: Thursday, January 8th, 2026 Time: 10:00am -3:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome! This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This hybrid-remote position reports to our 600 NW 79th Ave, Miami, FL 33126 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer, helping them to stay connected to what matters the most. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our premier service consultant position earns $19.88 hourly commissions if all sales goals are met . With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close deals to reach your sales and commissions targets. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training to set you up for success. Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
Inbound Sales Representative
Inbound sale representative job in Cutler Bay, FL
Inbound Sales Agent
Terms: Full-time ; Minimum 6 months customer service experience required
Pay: Make $17/hr plus Weekly Commission! With our top earners pulling in $320 more each week, that's up to $25/hr!
Join Team Alorica
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
Job Summary
As part of our team, you'll engage with potential customers, turn every call into a sale, and promote products based on customer needs.
Responsibilities
Engage with potential customers, transforming every call into a meaningful sales opportunity.
Deliver fast, friendly, and accurate service by tailoring solutions to each customer's unique needs.
Promotes and sell products by clearly highlighting their features and benefits, driving customer excitement.
Qualifications
A minimum of 6 months of customer service experience is required
High school diploma or GED
Preferred experience in industries such as insurance, real estate, or other commission-based sales environments
Strong computer navigational skills
Solid business and sales knowledge
Conversational, patient, and confident, with a positive attitude
Ability to build rapport quickly, overcome objections, and be persuasive to finalize the sale
Work Environment
Regular work performed in a climate-controlled, call-center environment.
Ongoing usage of phone and computer systems
Physical Demands
Constant sedentary work
Benefits
Health, dental, and vision coverage/HSA
PTO
Optional daily pay or weekly pay
401K retirement plan
Leadership programs
Paid training and tuition reimbursement
Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
Employee assistance program
Additional voluntary benefits
Next Steps
Place an application
Complete your online assessment
Our team will review your application
If selected to move forward, our team will follow up directly
#AloricaJobs #MiamiDade #Hiring
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Auto-Apply