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Inbound sale representative jobs in District of Columbia

- 54 jobs
  • Inside Sales Representative

    Ideal Electrical Supply Corporation

    Inbound sale representative job in Washington, DC

    Work with Outside Sales or independently to manage existing customer accounts, including generating quotes. Manage, oversee, update, and expedite existing orders. Interface with customers and suppliers while adhering to company sales policies and procedures. Responsibilities: · Develops current customer accounts by marketing company product lines and offering value-added services. Maintains current customer information, including sales contracts, contract terms, and other pertinent account details. · Provides new and current customers with product information, including pricing, lead times, minimum order quantity, standard packaging, and freight options. · Negotiates and establishes sales quotes as requested by customers and the nature of the marketplace to effectively offer competitive pricing and ensure the highest profitability. · Under general guidelines, exercises independent judgment to satisfy customers' requirements while maintaining responsibility for the profitability of sales. · Collaborates with appropriate personnel to develop strategies, tactics, and contingency plans to obtain desired market share. Recommends deviations from standard policies and procedures, such as pre-purchase approvals, to take advantage of discounts and to minimize freight charges. · Works within the company ERP system (Epicor Solar Eclipse). Qualifications: o Minimum 2-4 years of related experience. o High school diploma or equivalent work experience required. o Excellent communication (written and verbal) and interpersonal skills required. o Familiarity with Solar Eclipse software is preferred. o College courses in sales, marketing, or business administration are preferred. o Self-motivated, self-starter, personable, extroverted personality, well-organized. o Meeting deadlines and being detail-oriented is a must. o Must have experience with Microsoft Office 365, including but not limited to SharePoint, Teams, Outlook, Excel, and Microsoft Word. Salary Range: $46,000 - $55,000 Work Location: This is an in-house position and is NOT a remote or hybrid position. All work is to be performed Monday - Friday, 8:00 a.m. - 4:30 p.m. at 3515 V Street NE, Washington, DC 20018. Job Type: Full-time Benefits: · 401(k) · Dental insurance · Health insurance Shift: · 8-hour shift
    $46k-55k yearly 4d ago
  • Customer Success Representative

    Beyond SOF

    Inbound sale representative job in Washington, DC

    The Customer Success Representative is responsible for providing support to customers, ensuring their satisfaction, and assisting with the implementation of customer success solutions. Provide support to customers and ensure their satisfaction. Assist with the implementation of customer success solutions. Collaborate with the customer success team to address customer inquiries and issues. Stay updated on the latest customer success technologies and trends. Provide support to customers using quantum technologies. Assist with the implementation of quantum-related customer success solutions and address quantum-related inquiries and issues.
    $38k-61k yearly est. 60d+ ago
  • Bilingual Sales Representative

    Signature Solutions 4.8company rating

    Inbound sale representative job in Washington, DC

    Signature Solutions' goal for our clients is simple: to develop new business and help them expand into new markets. Our Bilingual Sales Representative team is the pinnacle of influencing the brand experience, which is how we generate new business for our clients. We are currently seeking a forward-thinking, people-oriented individual to join our team as a Bilingual Sales Representative. *Responsibilities of the Bilingual Sales Representative Include:* * Conduct in-person customer engagement efforts to ensure customers are being viewed, heard, and supported with personalized service and clear product solutions * Close and execute sales orders for residential customers on assigned client campaigns * Help prepare and organize customer service and sales materials for daily field use * Support scheduling, lead tracking, and follow-up communications with prospective customers * Maintain open lines of communication with leadership and management * Communicate directly with customers on products and services offered by our clients, expanding on the advantages and closing sales opportunities * Contribute any thoughts and ideas during daily team meetings on how to improve processes and interactions with client consumers *Requirements of the Bilingual Sales Representative:* * A background in Customer Service, Client Relations, Sales, Customer Service, or Communications * A High School diploma or equivalent * An outgoing, energetic, and determined demeanor when interacting with others * An undeniable drive for success and professional advancement in a lucrative industry * Must have a student mentality to receive continued training and development * Must be a self-starter and be driven to succeed * Must be people-oriented and have a genuinely positive attitude *Perks of the Bilingual Sales Representative Position:* * An opportunity for professional and personal development * Unlimited growth opportunities * Training and mentorship are provided every step of the way * Networking opportunities with our company VP and top leadership * Team dinners, activities, and a positive work environment overall This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
    $42k-62k yearly 4d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Inbound sale representative job in Washington, DC

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $33k-40k yearly est. Auto-Apply 60d+ ago
  • Representative II, Customer Service Ops

    Cardinal Health 4.4company rating

    Inbound sale representative job in Washington, DC

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including delays + Process non-routine orders such as product samples that have special requirements + Multitask in a fast paced environment **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years experience in Customer Service preferred + Prior computer experience using Microsoft Office systems + Team-oriented mindset + Strong organizational skills and attention to detail + Excellent communication skills + A passion for healthcare **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Other duties as assigned. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-22.5 hourly 2d ago
  • Customer Service Representative

    Catch USA 3.8company rating

    Inbound sale representative job in Washington, DC

    We are searching for candidates with strong communication skills to fill our vacancy of Customer Service Representative! Customer Service Representative Responsibilities will include: Onboard new clients and ensure a smooth transition to the product or service Act as a primary point of contact for customers and provide ongoing support Build strong relationships with clients and understand their business goals and objectives Conduct regular check-ins and provide proactive solutions to customer issues Collaborate with cross-functional teams such as sales, marketing, and product to ensure customer satisfaction Analyze customer data and provide insights and recommendations to improve their experience Educate customers on new features and updates to the product or service Renew customer contracts and identify opportunities for upselling and cross-selling What We Offer: Clear path for career advancement We believe in promoting from within, there are opportunities to move to different positions within the company or up the ladder Who We Are Looking For: Customer Service Representatives will meet the standard of outstanding customer service while establishing strong client relationships. We do this by dealing with customer needs and challenges with speed and professionalism. Customer Service Qualifications: Positive, uplifting attitude High school diploma or GED required Approachable and helpful personality Student Mentality Able to commute to Washington DC Proven experience in customer service or a related field is preferred but not always required Persons with Experience in the following areas should apply: Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent
    $29k-37k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Allister Primo-State Farm Agent

    Inbound sale representative job in Washington, DC

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $32k-42k yearly est. 7d ago
  • Customer Service Representative - Weekly Pay - Washington DC

    Universal Energy Solutions 3.5company rating

    Inbound sale representative job in Washington, DC

    Job Description Universal Energy Solutions is a well-respected name in the energy sector, dedicated to delivering sustainable energy solutions to our clients. We're on the lookout for a passionate and customer-focused Customer Service Representative to become a part of our team in Washington DC. In this pivotal role, you will act as the main point of contact for our esteemed customers in the DC area, ensuring their needs are met with outstanding service. We're looking for energetic, goal-driven individuals to join our team as Customer Service & Sales Representatives! This is a great opportunity for anyone eager to grow in a fast-paced environment where your communication skills and sales drive can truly shine. In this role, you'll handle customer inquiries while identifying opportunities to promote products and services, build client relationships, and close sales. You'll receive hands-on paid training, weekly pay, and full support from a team that wants to see you succeed. Requirements Experience in customer service is advantageous, although it is not a prerequisite We place a high value on exceptional communication and interpersonal skills Candidates should exhibit strong problem-solving abilities and the capacity to think swiftly in dynamic situations The capability to manage challenging scenarios involving dissatisfied customers while demonstrating professionalism and empathy is crucial Knowledge of the energy sector would be a valuable asset Applicants should be adept at multitasking and excel in a fast-paced environment A willingness to work flexible hours, including evenings and weekends, is greatly appreciated A high school diploma or equivalent is mandatory Benefits Paid training Rapid advancement opportunities Professional sales training curriculum Weekly Pay
    $33k-42k yearly est. 17d ago
  • Virtual Customer Service Representative- NO COLD CALLS / Work from Home

    Meron Financial Agency

    Inbound sale representative job in Washington, DC

    Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
    $32k-42k yearly est. 60d+ ago
  • Customer Service Representative

    Fastsigns #480101

    Inbound sale representative job in Washington, DC

    Job DescriptionDo your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and youll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We dont consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
    $32k-42k yearly est. 1d ago
  • Customer Service Representative

    QQ Consulting

    Inbound sale representative job in Washington, DC

    Contact Center Customer Service Representative (CSR) Our company has an immediate need to fill multiple Customer Service Representative (CSR) temporary part-time(up to 30 hrs) positions; must be available Thursday through Sunday. Successful candidates must have the ability to work in a fast-paced, high-energy Call Center environment. Our Customer Service Representatives will support residents who are eligible for COVID-19 vaccination appointments by providing high quality customer service, effective listening and problem solving skills in a professional and timely manner. If you are energetic, smart, professional and able to multi-task we want you on our team. Job Description Job Responsibilities •Assist residents with scheduling vaccination appointments, reviewing available options and services to ensure the resident is knowledgeable and properly prepared for their appointment; •Resolve issues and concerns related to appointments and eligibility requirements. Consult with senior peers on more complex issues to resolve concerns. Follows escalation procedures to ensure complex support issues are resolved; •Expertly handle large volumes of inbound/outbound calls professionally and in a timely manner; •Effectively follow call center scripts when asked difficult questions or providing consumers with detailed information; •Ability to navigate between multiple screens in order to provide accurate information to consumers; •Collect and analyze consumer information and inquiries while, maintaining accurate call logs and records of calls; •May assist less experienced peers; •Maintain and improve quality results by adhering to standards and guidelines; Qualifications Qualifications / Skills / Equipment and Services •Call Center Experience (preferred) •Personal Laptop or Desktop Computer •Strong Internet Service from a reliable Internet Service Provider (Direct Ethernet Connection) •Ability to adapt quickly in a high-energy, fast-paced, ever changing environment •Basic computer skills, keyboarding - accurate typing and Microsoft Office skills •Attention to details •Active listening skills, providing exceptional customer service •Professional demeanor and excellent phone etiquette •Excellent written communications and organizational skills •Exceptional verbal communication and interpersonal skills •Ability to manage multiple priorities and function as a team player •Able to take constructive criticism and flexible with coaching •Professionally exercises discretion and independent judgment in day-to-day work Educational and Experience Requirements •High school graduate or GED equivalent •Successful candidates may be required to pass skills assessment tests •Must pass background check •Bi-lingual candidates (a plus) Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-42k yearly est. 60d+ ago
  • Customer Service Representative - Washington, D.C.

    Kedia Corporation

    Inbound sale representative job in Washington, DC

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $32k-42k yearly est. 1h ago
  • Customer Service Representative

    Soup and Spoon

    Inbound sale representative job in Washington, DC

    We're obsessed with food, and we don't care who knows it. To really understand the food and beverage industry, you have to live it. Our team is made up of: Innovators, Writers, Strategists, Dreamers, Artists, Chefs, Coders, Designers, & Thinkers. We're looking to hire a Customer Service Representative to support our Marketing department and ensure an exceptional customer experience. Responsibilities: Support new customer set up and communicate with appropriate teams including accounting, sales, production, carriers, and warehouse Partner with the sales team to meet and exceed customer's service expectations Examine and set personal and departmental performance goals designed to improve customer satisfaction Manage filing system for invoices, reports and other customer-related information Assist management in coming up with attractive incentives and rewards for superior performance. Process and review orders daily for accuracy and reconciles any anomalies Fill out contract forms, determine charges for service requested, collect deposits, prepare change of address records and issue discontinuance orders Qualifications A Bachelor's degree in finance or accounting is a plus Previous experience in a customer based environment Strong interpersonal skills Confident handling delicate situations with care Must have the ability to manage multiple projects in the fast-changing environment of a rapidly growing business Additional Information We offer full benefits for our employees. We have free snacks and coffee in the office at all times. On Fridays, we do casual Friday and a potluck lunch (everyone brings a little something to share with the team).
    $32k-42k yearly est. 1h ago
  • Customer Service Representative

    Monstera Talent

    Inbound sale representative job in Washington, DC

    Customer Service Representative ( Entry Level | Training Provided ) This position is ideal for recent college graduates or individuals interested in beginning their careers in the sales and marketing field. Our client is providing thorough on-the-job training. This position offers an excellent chance for quick advancement from an entry-level role to a management position. Responsibilities of this role include: Ensuring high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with co-workers to provide excellent sales service Responding to customer inquiries Delivering sales, outstanding customer experience, and operational expectations Attending client meetings for sales and business development Traveling to business development events Building and maintaining customer relationships with clients Contributes to a positive and inclusive work environment Working with the team comes with a range of benefits, including: Paid training Travel opportunities Merit-based promotions Participation in business development and sales events. The ideal candidate for this role is a competitive, determined individual who demonstrates excellent communication and interpersonal skills, has leadership qualities, a take-charge personality, and a business mindset. For more information - APPLY NOW! Submit your Resume through the online process. We will be in touch to organize a virtual interview with successful candidates within 1 week of your application. This role is based in Washington DC, so ensure you are able to commute daily. Hiring Immediately.
    $32k-42k yearly est. 60d+ ago
  • Customer Service Representative

    Preeminent Protective Services 3.8company rating

    Inbound sale representative job in Washington, DC

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.
    $32k-41k yearly est. 60d+ ago
  • Customer Service and Sales Representative I

    Smart City Networks, Limited Partnership 4.0company rating

    Inbound sale representative job in Washington, DC

    Job Description Employment Type: Full-Time Work Style: On-Site Only (This is a boots-on-the-ground, in-the-action kind of role!) Pay Rate: $20.00 per hour Join the Team Powering the Nation's Biggest Events At Smart City Networks, we're the behind-the-scenes technology partner that helps bring over 3,000 major events to life each year; from Fortune 500 conferences and national trade shows to global summits and special events. For more than 40 years, we've led the way in delivering secure, reliable internet and telecommunication services to convention centers across the country. Headquartered in Las Vegas, our 250+ team members are passionate about tech, teamwork, and providing top-tier service. With a 24/7 Network Operations Center supporting our nationwide clients, we make sure the show always goes on, and stays connected. About the Role We're looking for energetic, customer-focused individuals to join our Washington. DC team. As a Customer Service Representative, you'll be right at the heart of the action; helping exhibitors and event guests get the services they need and ensuring everything runs smoothly behind the scenes. You'll learn valuable skills in tech, sales, and customer service, all while being part of some of the most exciting events in the city. What You'll Do Welcome and assist guests at the service desk during live events Process service orders and payments using our internal systems Answer questions, provide support, and offer service recommendations Work closely with our operations team to make sure services are delivered on time Keep customer documentation organized and accurate Learn to spot opportunities for upselling additional services What You Bring High school diploma or equivalent Friendly, clear communicator with great people skills Comfortable using computers and learning new tools Organized, self-motivated, and a team player Able to work a flexible, event-based schedule (including evenings, weekends, and holidays) No prior experience needed, we provide training Perks & Benefits We take care of our team, on and off the floor. Here's what you'll get: Competitive pay and opportunity for growth Medical, dental, and vision coverage Prescription drug benefits Paid time off $50 Metro Card per Month Supplemental accident, critical illness, and hospital care Flexible Spending Account (FSA) Short-term and long-term disability insurance Basic and voluntary life insurance and AD&D Employee wellness programs Tuition reimbursement Life Assistance Program (LAP) 401(k) retirement plan Front-row access to exciting events and conventions Fun, supportive team atmosphere Every event is different ...no two days are the same! A Few More Things to Know You must be authorized to work in the U.S. (we are unable to provide visa sponsorship). Employment is contingent upon a successful background check. Why Smart City? We're proud to offer more than just a job, we offer a place to grow. At Smart City Networks, you'll gain valuable experience in the event tech industry, learn from skilled professionals, and be part of a team that thrives on collaboration and innovation.
    $20 hourly 4d ago
  • Sales Support Representative

    Nitra

    Inbound sale representative job in Washington, DC

    Who we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. Nitra will offer physicians and medical clinics around the country cards, loans, accounts, payments, and expense management products they crucially need, in an all-in-one platform powered by machine learning technologies. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world's leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD. We're looking for: We are seeking a highly organized and detail-oriented Sales Support Representative to join our growing team. This role is critical in ensuring seamless collaboration between Sales, Customer Success, and Operations. You will support Account Executives (AEs), Sales Development Representatives (SDRs), and Customer Success Managers (CSMs) by assisting with customer inquiries, maintaining data accuracy, and strengthening the overall customer experience. Your responsibilities will include: * Support Sales and CSM teams through timely follow-ups on customer inquiries, outstanding tasks, and order-related updates. * Match customer needs to the correct products by assisting with catalog organization, SKU mapping, product identification, and supply list preparation. * Assist with product procurement, including verifying availability, coordinating with vendors, and ensuring accurate product information is shared with internal teams. * Process and track purchase orders (POs) and invoices, ensuring accuracy and proper documentation across internal systems. * Use internal databases and tools to manage product data, customer information, order details, and workflow updates. * Make and receive customer service calls, document issues clearly, and provide timely follow-ups to ensure customer satisfaction. * Address product-related questions from customers, Sales, and CSM teams with clarity, accuracy, and a service-oriented mindset. * Resolve order-related issues including delays, discrepancies, and follow-up requests, escalating to the appropriate team when necessary. * Support AEs and SDRs with administrative tasks such as data entry, updating CRM records, preparing supply lists, and gathering product documentation. * Partner with Operations to maintain accurate product and catalog data, resolve discrepancies, and improve internal workflows. * Contribute to process improvements that streamline customer interactions, enhance team efficiency, and drive a better customer experience. You have: * 2-7 years of experience Experience working closely with Customer Success and Sales teams. * Strong background in catalog organization, SKU mapping, and product identification. * Experience with product-based inquiries from customers or internal teams. * Ability to collaborate effectively with Operations to ensure data accuracy. * Customer service experience, including making and receiving calls. * Ability to follow up on orders, product issues, and customer requests with professionalism. * Experience supporting AEs and SDRs with administrative or account-related tasks. * Excellent communication, organization, and attention to detail. We offer: * Equity - Everyone at Nitra is an owner. When the company wins, you win. * Competitive Salary - You're the best of the best, and your salary will reflect your experience and reward your contributions to Nitra. * Flexible vacation policy - You work hard and deserve to recharge however and whenever you want. * Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options. * Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match. Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law.
    $36k-48k yearly est. 23d ago
  • Associate Sales Representative ENDO

    Amneal Pharmaceuticals, Inc. 4.6company rating

    Inbound sale representative job in Washington, DC

    The Associate Sales Representative provides short-term territory coverage under the direction of a Region Business Manager. This role involves planning and executing sales activities, delivering presentations to healthcare professionals, and using approved marketing materials to drive product awareness and sales. The position requires frequent travel (80%+), including overnight stays, and candidates must live near a major airport. Responsibilities also include maintaining compliance with reporting and regulatory standards, participating in training, and supporting business planning efforts. Essential Functions: * Under close supervision of the RBM, achieve all territory management, call activity goals and performance objectives for geographical assignment(s) including but not limited to call activity, sample and resource utilization, target reach and frequency, and sales performance. * Under close supervision of the RBM, maintain proficient knowledge of promoted product disease states and indications. * Deliver proficient sales presentations to a defined list of current and prospective customers with a frequency based on assigned call goals. Implement the Amneal selling model and process principles, including the DiSC personality profile when engaging with customers. * Complete pre and post call analysis which positively impacts customer interactions. * Regularly review and analyze all available sales data and utilize developmental budget funds * Under close supervision of the RBM, adhere to all compliance policies and guidelines. * Develop a daily call schedule to ensure efficient and comprehensive coverage of territory which may include a certain number of calls per day/week. * Under close supervision of the RBM, complete administrative reports and meet related deadlines. Ensure proper safeguarding and care for company assets (laptop, iPad, fleet vehicle. etc.). * Maintain the stated expectations of number of calls per day defined as face-to-face interactions, with healthcare providers focusing on top target customers. * Enter calls immediately into Veeva System via iPad and check/respond to email daily.
    $33k-44k yearly est. Auto-Apply 3d ago
  • Customer Service Representative

    Jobs for Lebanon

    Inbound sale representative job in Washington, DC

    Phoenix Offshore is an organization that connects U.S. businesses with Lebanese talent across various services, and in this case, we are recruiting Lebanese talent for a privately held & Lebanese-owned insurance agency headquartered in Washington, DC. As an all-lines insurance broker, they have been serving domestic and international communities with success since 1970. They offer a wide range of insurance products and risk management services, including Embassies & Diplomatic Missions, Commercial, Life and Disability, Employee Benefits, and Private Clients. Given that the agency is client-focused, customer experience is at the top of its priorities. The client's most valued asset is its people. Finding the right people is vital to providing a great customer service experience. Their human capital is their competitive advantage; it is what truly separates them from what the competition views as the industry standard for customer service. As recipients of the GOLD Stevie Award for Best in Customer Service, their standards for providing the best customer experience are extremely high. This position offers ample training and the opportunity to join an exceptional American firm that is expanding its international presence. Job Description The Customer Service Representative provides customer service to clients, in addition to assisting and supporting the account management team with a wide range of responsibilities and tasks including: • Provide administrative support to Account Executive and Account Manager. • Assist Account Executives/Managers in coordinating all aspects of client activities. • Provide exceptional customer service by communicating and responding to clients and carriers in a timely manner via phone or email. • Handle multiple types of customer experience inquiries, resolve service concerns, document customer requests, and complete changes to policies which do not require a license. • Effectively manage claim inquiries and follow up. • Contact insurance carriers for acknowledgement, status, and potential escalation for pending claims. • Assist with billing retrieval and follow up with clients for payments and documentation. • Assist with Mortgagee change requests. • Assist with documentation for quotes received, policies issued and endorsements. • Assist account management team with eligibility requests. • Assist with billing audits and correcting errors by providing the necessary documentation. • Enter and update client policy information in agency management system Epic. • Update and organize client files and records. • Data entry and research. • Assist with projects as needed to support team and agency. PLEASE READ: This is a full-time position with an expectation to be online and available from 8:30 AM to 5:30 PM EST (15:30 to 00:30 Beirut Time) Monday through Friday. This role has a salary of $1300/month. Qualifications Highly fluent in both English and Arabic 2+ years of professional work experience 1-2 years of experience in customer service Excellent working knowledge of Microsoft Word, Excel, and PowerPoint. Self-motivated with the ability to work effectively as part of a team or on individually assigned tasks The ability to work in a fast-paced environment where time-management and prioritization skills are essential Detail-oriented and systematic in their working style Able to quickly learn new critical internal work management software Access to a high-functioning computer and exceptional internet connection Additional Information All your information will be kept confidential according to EEO guidelines.
    $1.3k monthly 60d+ ago
  • Sales Support (Part-Time) - Georgetown

    Rag & Bone 4.7company rating

    Inbound sale representative job in Washington, DC

    From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future The Role As a Sales Support Associate you will support both the back of house and front of house operational functions. Back of house functions include, but are not limited to, unpacking/packing shipments, organizing the stock room, answering phones, and understanding and executing operational policies/procedures. Front of house you will flex between greeter, runner, cashier, phone answering, and whatever else the store requires. Your role is to support an efficient product flow as well as a best in class customer service experience. The Sales Support base pay ranges from $17.50 hourly. What You'll Do Partner with the Operations Supervisor and Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service. Assist with inventory and stock management Ensure maximization of storage and capacity in all product and supply categories Assist with the investigation and rectification of inventory discrepancies Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes Have proper understanding of BOH/FOH IT systems, including POS transaction Meet store and metric goals Ensure brand mission is brought to life and introduced to everyone that walks into our store Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed Maintain a knowledge and understanding of all policies and procedures Consistently act within the core values of rag & bone Identify opportunities to support the team in delivering best in class customer service Contribute to a positive, fun, professional, productive, and team oriented store atmosphere Qualifications The Customer Rules - Prior work experience in a retail stock, logistics, and/or customer service Be a Good Human - Be original, be authentic Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Be disciplined, be competitive Make S**t Happen Requirements The Sales Support role is part-time and requires 24-30 hours per week. A minimum of 4-day availability, must be provided. Benefits Clothing Allowance Generous Employee Discount rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    $17.5 hourly Auto-Apply 44d ago

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