Client Services Representative
Inbound Sale Representative Job In Saint Paul, MN
Cetera takes pride in its exceptional resource center team, dedicated to delivering outstanding customer service. Our team members are highly motivated, empathetic, and sincerely passionate about assisting others. They are dedicated to exceeding expectations to ensure our customers stay satisfied and connected.
We're looking for individuals who thrive on challenges, show initiative, and are committed to making a positive impact. If you possess these qualities and are eager to join a team dedicated to excellence, we believe you'll thrive in our organization. We're currently seeking a Service Professional to join our team in one of our office locations, as this is a hybrid role.
What you will do:
Cultivating meaningful connections with advisors, their teams, and clients to foster continuing relationships.
Establishing oneself as the primary point of contact for advisors' clients, providing comprehensive guidance throughout their journey, assuming responsibility from inception to successful resolution
Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct business, spanning from assisting with new account setup to managing transactions and servicing requirements.
Empowering advisors with exceptional support, harnessing innovative technologies to optimize their productivity and achievements.
Efficiently utilize our advanced CRM tool to meticulously record and track service requests, ensuring prompt and accurate follow-up.
What you will need:
Minimum 1 year experience working in a call center environment
Minimum 1 year experience working in a financial institution/industry.
Skilled in both written and verbal communication, proficient at effectively engaging with diverse audiences in a polite, professional, and influential manner.
Embraces flexibility and adapts seamlessly to change in a dynamic and fast-paced environment, thriving on new challenges and opportunities.
What is nice to have:
Proficiency in utilizing industry-leading tools like Salesforce, Envestnet, NetX360, Docupace, RedTail, and others.
Have previous broker-dealer experience
Possess a current License; ex: Series 7, 24, 65, 99, etc.
Compensation
The base annual salary range for this role is $49,000 to $52,000 plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, licensing, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.
About Us
What we give you in return:
Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:
Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
Easy access to mental health benefits to meet our team members and their families where they are.
20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
Paid parental leave to support all team members with birth, adoption, and foster.
Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.
About Cetera Financial Group:
Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions.
Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology.
"Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, and First Allied Securities.
Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.
Agencies please note
: this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.
Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.
Automotive- Technical Customer Service Rep
Inbound Sale Representative Job In Roseville, MN
US-MN-Roseville Type: Regular Full-Time # of Openings: 1 Horton, Inc.
Horton, Inc., has an opening for an Automotive- Technical Customer Service Rep to work in our Roseville, MN location. This job is on-site and Technical Automotive experience is required.
Company Information: Horton, Inc., is a family owned, leading provider of engine cooling solutions worldwide. Horton is a global organization with employees and representatives in the U.S.A, Canada, Mexico, Germany, China, and more! We offer our employees great potential for personal and professional growth; competitive salary and benefit packages, including PTO, Company Paid Holidays, 401K, Medical, Dental, Vision, Flexible Spending Accounts, Life, AD&D, STD, LTD, LTC, Education Assistance, and a dynamic work environment. For more information on Horton, Inc. please visit our web site at ***************** Please note this role is not eligible for immigration sponsorship, including F1 STEM OPT.
Position Summary:
This Automotive- Technical Customer Service Representative is responsible product support in a timely and courteous customer assistance under the direction of the Customer Service Manager. This person will respond to customer inquiries both internal and external in regards to orders, returns, pricing, availability of product, lead times, literature, invoice discrepancies, customer routings, technical and application assistance. Forwards sales leads to the appropriate sales department. Works with other departments to resolve issues. Maintains a good relationship with the customers. Technical Automotive experience is required.
Responsibilities
Automotive- Technical Customer Service Rep Responsibilities:
Receives calls from customers and potential customer.
Enters orders by phone, fax, email, mail, and EDI. Handles calls and inquiries from customers in regards to orders, invoice issues, routing issues, tracking information, freight costs, pricing, and projected delivery time.
Refers leads regarding potential new clients to appropriate sales staff for follow-up.
Handles inquiries about literature.
Provides technical and application support on entire product line to customers.
Communicates all forms of published technical data
Provides assistance to customers who experience difficulties with shipments or who need emergency help.
Researches the status of orders by using the computer terminal to determine order location and relays that information to the customer.
Ensures that emergency orders are given priority and receive appropriate shipping attention.
Works with carriers to resolve questions about delayed or lost shipments and initiates claims when necessary.
Maintains customer satisfaction on all transactions, referring problems that cannot be personally resolved or those that are outside limits of authority to the Customer Service Manager.
Other duties as assigned
Qualifications
Automotive- Technical Customer Service Rep Qualifications:
Requires a high school diploma.
Technical Automotive experience is required.
Previous experience working with ordering systems and in a customer facing role is desired.
We offer a competitive salary and benefits package. To apply, qualified candidates should log onto *********************************
Horton Holding, Inc. is an Equal Opportunity/Affirmative Action employer. All applicants will receive consideration for employment without regard to race, national origin, age sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.
EOE. Veterans/Disabled
VEVRAA contractor/subcontractor Requesting Priority Referral of Protected Veterans
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Customer Success Representative
Inbound Sale Representative Job In Saint Paul, MN
Are you passionate about fostering exceptional customer relationships and driving post-sale success? AdvancedTek, a leading reseller of 3D printing solutions, is looking for a Customer Success Representative to join our team and support our valued customers in maximizing the potential of their 3D printing investments.
As a Customer Success Representative, you will be an essential part of our team, ensuring our customers achieve their goals by maintaining strong connections and delivering value through service, software, and materials education.
Company Description
AdvancedTek champions emerging technology to bring innovation to industry. For more than 25 years, the company has worked closely with clients to accelerate design and manufacturing processes by adopting 3D printing and additive manufacturing solutions.
Key Responsibilities:
Service Contract Renewals: Proactively engage with customers to manage and renew service contracts on equipment, ensuring uninterrupted support.
Software Agreement Renewals: Facilitate and secure renewals of software agreements, keeping customers' systems running efficiently.
Material Utilization & Education: Increase material utilization by educating customers on the latest materials and applications, enabling them to expand their 3D printing capabilities. Review consumption trends to drive proactive engagement and customer growth initiatives.
Customer Engagement: Provide exceptional communication and support through phone and email, serving as the go-to resource for customer inquiries, issues, and solutions.
Customer Advocacy: Act as the voice of the customer within AdvancedTek, ensuring their needs and feedback are communicated internally to drive continuous improvement.
Full job description on our website *******************
Qualifications:
Exceptional verbal and written communication skills, with a strong ability to engage and build relationships via phone and email.
At least 2 years of business-to-business customer service experience required.
Proven experience in customer success, sales, or account management (preferred).
Knowledge or interest in additive manufacturing is preferred.
A background in working with engineering or manufacturing customers is a plus.
Experience using a CRM or ERP system is a plus.
Detail-oriented and highly organized, with a focus on meeting deadlines and exceeding customer expectations.
Strong problem-solving skills and the ability to work collaboratively across teams.
Need to be a self-starter who is customer focused and service oriented
Why Join Us?
At AdvancedTek, we believe in empowering innovation through cutting-edge 3D printing solutions. Our team is passionate about helping our customers succeed, and we're looking for someone who shares that commitment. This is your opportunity to grow with a company that values creativity, collaboration, and customer-centricity.
Apply Today!
For a full list of our products and services, please visit our website: AdvancedTek
For our privacy policy, please visit: Privacy Policy
Customer Service Representative
Inbound Sale Representative Job In Minneapolis, MN
Our client that provides services to the travel industry is seeking candidates with strong customer service experience to join their St. Paul MN team. The right candidates for this role will ideally have worked in the travel or hospitality industry or Call Center environment. You thrive in a role that allows you to listen, analyze and resolve problems and you have a knack for working with multiple software to provide solutions quickly. You are flexible to work weekends and holidays along with being available to cover extra shifts as needed. . Shifts will be 4 days, 10-hour shifts. Available shifts are 4 am to 2 pm CT and 4 pm to 2 am CT. If selected for this role, the training will be onsite in NY for up to 4 weeks. The client will coordinate and pay costs for flights, hotel accommodation, and provide a daily meal stipend.
This is an onsite role offering an hourly rate of up to $ 24.00 per hour depending on experience
Responsibilities:
Serve as on-site liaison with the airline partner, providing support, guidance, and training.
Process client requests received through system.
Assess customer needs and respond in a timely and professional manner.
Follow-up on all client requests and transactions to ensure client satisfaction.
Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or company adversely.
Negotiate with vendors to achieve the best outcome for the client and company.
Resolve client disagreements in a calm and professional manner.
Research and present solutions to satisfy client needs based on facts.
Effectively use phone, email, fax, and Reservation Systems to track and provide solutions.
Adapt to needs arising from the changing dynamics of schedules and unforeseen situations.
Learn and maintain knowledge to provide high level customer service.
Achieve and maintain passing score on initial and ongoing training.
Required Qualifications:
Prior Customer Service experience in fast paced client facing role.
Excellent Interpersonal skills with professional telephone etiquette.
Available to work extended hours and serve “On Call” as needed.
Excellent verbal and written communication skills.
Ability to learn new software and work with multiple screens.
Ability to multitask and prioritize in a fast-paced environment.
Flexible work schedule including availability to work weekends and holidays.
Able to work overtime if needed.
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs - this specialized approach sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.
Customer Service Representative
Inbound Sale Representative Job In Minneapolis, MN
Adams & Martin Group has an established Minneapolis law firm client looking to add a Customer Service Representative to its team to provide exceptional support to both our internal attorneys and external clients.
The Customer Service Representative will be responsible for ensuring that all client interactions are handled professionally and efficiently. We seek a candidate who is passionate about helping others, thrives in a collaborative environment, and is dedicated to delivering award-winning service.
Primary Responsibilities:
Answer incoming calls from clients with a positive, helpful demeanor.
Verify and gather critical information to assist our attorneys effectively.
Address inquiries regarding benefits.
Assist the team with various administrative duties.
Participate in cross-training to enhance team flexibility and success.
Provide outstanding service, ensuring client satisfaction throughout their experience.
Foster a team-driven work environment that thrives on positive energy.
Qualifications:
Minimum of two years of experience in a call center environment.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).
Strong problem-solving skills with a determination to succeed.
Passion for delivering exceptional customer service during all client interactions.
Demonstrated positivity, integrity, and ability to collaborate within a team to achieve collective goals.
Ability to prioritize and multitask effectively in a fast-paced setting.
Benefits:
The firm offers a comprehensive range of employee benefits, competitive compensation, and a supportive work environment geared towards professional growth.
How to Apply:
If you are a passionate individual who thrives in a team environment and is eager to make a positive impact in the lives of others, we encourage you to apply. Please submit your resume - a cover letter is not necessary.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Inbound Sale Representative Job In Saint Paul, MN
HomeServices Insurance an affiliate of HomeServices of America/ Berkshire Hathaway Companies is hiring for a experienced & licensed Property and Casualty Customer Service Representative! This position is located in New Brighton, MN. We are looking for insurance driven individuals who want to thrive in growing environments and establish rapport! The position is full time 40 hours a week, hybrid mode (2 days in office, 3 days work from home).
This position provides day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.
Job Duties and Responsibilities
(Essential Job Functions)
1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness.
Research and answer calls from clients, underwriters and third parties.
Advise clients regarding insurance coverage and risk management issues.
Process policy changes and cancellations.
Handle claims and billing inquiries.
Foster and maintain good working relationships with insurance companies and underwriters.
2. Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling.
3. Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager.
4. Perform any additional responsibilities as requested or assigned.
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
High School Diploma or equivalent work experience and knowledge.
Experience:
Two years successful servicing experience with independent agency (or equivalent).
Knowledge and Skills:
Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes.
Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance.
Excellent analytical, problem-solving, and decision-making skills.
Excellent oral, written, and interpersonal communication skills.
Proven automation, time management, and organizational skills.
Familiarity with risk assessment and risk management techniques.
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
Property and Casualty License
Compensation D.O.E. + We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
If you are interested in this opportunity, please apply here or send your confidential resume to ************************** - TA Specialist/ Human Resources at HomeServices of America - Shared Success Center.
Equal Opportunity Employer
Customer Service Representative (Trilingual)
Inbound Sale Representative Job In Plymouth, MN
Our client, a leader in the power sports industry, is seeking an experienced Customer Service Specialist for a 6+ month contract assignment in Plymouth, MN. This role is hybrid with Tuesdays and Thursdays onsite. Candidate must have verbal and written fluency in English, Spanish and French.
JOB SUMMARY:
The Customer Service Specialist plays a prominent role as the face of the brands before and after the customer's purchase of the product. Owners contact the team with questions, concerns, feedback or ideas regarding their product(s), and the Customer Service Specialist's role is to build rapport, listen, problem solve, and connect with the owners while delivering consistent transparency and communication throughout the interaction. The role works to build relationships with current customers and establish a channel of communication for future customers.
The Customer Service Specialist is a champion of the brand, while delivering a personalized, high touch, single point of ownership experience. For this role, the client are looking for someone with verbal and written fluency in English, Spanish, and French languages, including relevant customer service language.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Case Ownership Responsibilities:?Communicate with owners in a highly individualized way, ensuring the conversation is focused on that owner and demonstrating agility to understand owner's specific needs and provide solutions
Manage cases and time to follow-up with possible customers
Provide product expertise on a variety of products (parts, accessories and apparel)
Proactively conduct dealership outreach to facilitate repairs on the behalf of the owner to build brand connection
Analyze the Owner's complaints, Dealer's diagnostic findings and repair history, and consider other potential sources of information for use in evaluating available remedies to the Owner
Internal/External Voice of Customer:
Manage proactive outreach to owners who have provided poor reviews about our brand/dealers via survey feedback
Represent our brands as a “brand champion”, and actively enhance it with all levels of owners including possible follow-up communications
Represent the voice of owners with Technical Service, Warranty, Product Teams, Technical Parts, PG&A, Engineering, and Quality, communicating information on product opportunities
SKILLS, KNOWLEDGE & EDUCATION:Verbal and written fluency, English, Spanish, and French
Minimum of 2-year degree, 4-year preferred
3+ years of B2C experience; Powersports, or automotive dealership experience preferred
Strong analytical and problem-solving skills with a commitment to meet or exceed service level promise
Excellent oral and written communication skills with individuals at all levels; proficient in explaining complex situations to owners in an easy to understand fashion
Ability to demonstrate both empathy and tenacity by delivering even tough messages with understanding and willing to help drive root cause issue resolution on difficult and/or repeat concerns
Critical thinking skills to work in a grey area role that may not have standard answers for all situations
Effective decision-making, problem solving and negotiating skills
Excel in a fast-paced varied environment, handling reactive phone and email contacts, proactive outbound contacts, follow-up communication, coordination with internal departments and dealers
Team player - act as a liaison between internal departments and bridge communication gaps
Current knowledge of computer software and applications preferred - Microsoft Outlook, Microsoft Office Suite, and SharePoint. Facebook, Twitter, Instagram, CRM and AS400 experience a plus
PreferredExperience with Microsoft CRM365
A Powersports enthusiast
Pay Rate-$26.58- $29.58
Sales Representative - Laboratory Casework and Equipment
Inbound Sale Representative Job In Minneapolis, MN
H2I Group is a leading specialty contractor with 100 years of experience in designing, building, and maintaining exceptional athletic, laboratory, technical education spaces, and more. We work with architects and general contractors on projects and customize solutions to bring our client's unique visions to life. One of our greatest assets is the strength of our people. That's why we're a 100% employee-owned company that's always looking for talented, passionate, and driven individuals to build a rewarding career with us. Join our team!
Our Website: ********************
Find out what it's like to work at H2I Group: Linkedin Facebook Twitter Glassdoor
We're looking to hire a Sales Representative to help oversee our Midwest territory where they're responsible for selling Laboratory Casework & Equipment to General Contractors, Architects, and end-users.
Our Sales Representative will:
Develop, manage, and grow intimate, customer-centric relationships with General Contractors, Architects, and End-users within Educational and Commercial Construction markets.
Meet established division sales and profitability goals.
Meet established sales metric goals for facetime, proposals, close rate.
Exceed customer expectations as evidenced by customer surveys.
Exceed internal and external customer expectations for quality and service.
Timely response to requests for information including returning all calls as quickly as possible (within 24 hours)
Establish and manage subcontractor relationships.
Perform all work in a “Can Do” customer-friendly manner.
Construction, laboratory or architectural experience a plus
Salesforce experience a plus
Travel Requirements:
Travel within the assigned territory
Limited overnight travel
What's in it for YOU:
At the H2I Group, we believe that people are the most important part of our business. We are proud to be an Employee-Owned Company and offer the following benefits:
Competitive Compensation Package: Salary, Commission, 401K, Company stock/ESOP (18% in additional base compensation goes to retirement)
Potential Bonuses: Merit incentive bonuses in Spring & Fall
Employee Benefits: Medical, Dental, Vision, STD, LTD, Life Insurance
Flexible work schedule
Education Benefits: Undergraduate degree partial tuition, master's degree full tuition, Continuing education optional
Education Scholarship Awards: Employee's children and grandchildren are eligible to receive scholarship awards for continuing education.
This does not necessarily include all job functions and responsibilities. Employees may be asked to perform other additional related duties and tasks. Management reserves the right to revise and update the job description at any time.
Haldeman-Homme Holdings, Inc. and its subsidiaries are proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
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Sales Support Rep- Logistics Industry!
Inbound Sale Representative Job In Inver Grove Heights, MN
? If so, apply now!
Responsibilities:
Offer comprehensive administrative assistance to two internal sales representatives.
Aid in preparing shipment price quotes, setting up customer accounts, and handling various tasks assigned by sales representatives.
Contribute to promotional efforts and marketing strategies aimed at expanding market share.
Assist in creating and refining marketing and sales materials.
Generate and provide sales forecast data and actual performance insights to Branch management as required.
Utilize customer and prospect contact management systems, updating relevant information and activities as needed.
Qualifications:
Familiarity with logistics principles, including contract management and tariff applications- Huge plus.
Strong skills in quantitative analysis and data interpretation.
Proficiency in Microsoft PowerPoint, Word, Excel, and Lotus Notes.
Prior experience in logistics is preferred
Solid understanding of logistics planning and analysis.
Preferred knowledge of international trade practices, including sales terms, payment methods, and customs regulations.
Self-motivated with a results-oriented approach.
Demonstrates high personal accountability.
Additional Information:
Compensation: $20-23/hr, based on industry experience.
Schedule: Monday to Friday, 8:00 AM - 5:00 PM.
Location: Fully in-office position in Inver Grove Heights
Promote up to a sales position!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Sales Representative - Elk River, MN
Inbound Sale Representative Job In Elk River, MN
American Waterworks, a regional leader in the foundation and concrete repair industry, is seeking to expand our sales team. We are looking for experienced in-home sales professionals to run company-provided high-quality leads. Your goal? To diagnose issues and provide the best solution for homeowners and their foundation and concrete issues. We are looking to have the position start date begin on 3/3/2025.
What We Would Provide You
High-quality, warm leads - no cold calling!
A trusting, respectful, and fun work culture
A team you can be proud of
Opportunities for your professional growth
Best-in-class training and state-of-the-art software that sets you up for success
Benefits
Company paid vision, dental, short-term disability and life insurance
Health insurance and 50% employer paid premium
401(k) with company match
What You Would Do
Meet with customers to provide them with home repair solutions
Follow up with customers
Attend weekly meetings and training sessions
Communicate with the install team to set them up for success
Requirements:
What We Need For This Role
1+ years of experience in the residential real estate, home inspection, or home improvement industries is a plus, but not required
Construction experience is a plus, but not required
Strong listening, closing, and follow-up skills
Detail-oriented, focused, and a team player
Ability to walk, climb a ladder, kneel, and crawl
A valid driver's license and a safe driving record
Skill in operating computer software (we will train you)
Our purpose is to redefine the construction industry by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. At American Waterworks we also redefine for our employees. We want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.
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Customer Service Representative
Inbound Sale Representative Job In Plymouth, MN
The Customer Service Representative is responsible for providing CFMOTO customers (typically end-users), and potential customers with product information, and support for questions and complaints regarding products. Emphasis is on world class customer service that is a competitive advantage and contributes to the growth of the business.
Essential Duties & Responsibilities:
Responsible for maintaining a high level of customer service, professionalism and projecting a positive image of CFMOTO Powersports
Acts as a liaison between the customer and CFMOTO Operations
Identifies process improvements that facilitate a high level of customer satisfaction internally and externally.
Proactively communicates in a timely manner with external dealers/customers about order verification, order status, pricing, shipment status, accounting and quality issues.
Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs and communicate special handling requests.
Communicates, confirms, and conducts follow up regarding service support issues such as, but not limited to: parts, manuals, flat rates, vehicle status, and training.
Promotes dealer/customer satisfaction and achieves cycle time reduction through team-based problem solving.
Regularly participates in cross-functional teams to solve recurring customer issues.
Responsible for answering Company's main phone line and directing calls to appropriate person and / or department.
Special projects as assigned
Qualifications
Education & Experience Required
High School diploma or equivalent
2 - 4 years previous experience in similar role
Proficient with Microsoft Suite (Excel, Word, Outlook, PowerPoint)
High level negotiation and dispute resolution skills
Ability to work in a fast paced and changing environment
Education & Experience Preferred
Bachelor's degree
Powersports industry knowledge/experience strongly preferred
Additional information
All applicants must be eligible to work in the US
Core business hours are Monday - Friday, 8 am - 5 pm; ability to work required hours
Working conditions are normal for an office environment
Customer Service Representative
Inbound Sale Representative Job In Minneapolis, MN
HM Cragg has been an industry leader in the backup power solutions space for over 40 years and has achieved 600% growth over the last 10. This past year has been another record setting year for the company with 35% revenue and 10% headcount increase, and we show no signs of slowing down. One important factor that has contributed to our continued success is that we are an employee-owned organization which fosters a culture of accountability and collaboration. In addition to competitive compensation and benefits, we also believe in providing their employee-owners opportunities to advance their careers and accelerate their individual growth - both personally and professionally.
The Customer Service Representative (CSR) will be the first point of contact for customers and will act as an interface between the customers and the company for post-sales support. The person in this role will help get customers acquainted with our people, products, services, and resources that are available to them. The CSR will provide customer support as it relates to order entry, order inquiries, shipping information, product information, customer pricing, and be the go to person for all post-sale questions and issues including Collections.
Reporting Relationship: The Customer Service Representative reports to the Controller.
Responsibilities/Accountabilities:
Adhere to and reinforce customer service policies and procedures
Perform daily operations including order entry, order inquiry, collections, customer inquiries and return authorizations
Tracking and reporting of relevant data to determine customer service outputs and other business results
Strengthen customer relationships through demonstrating excellent customer service skills including fast response time
Provide product or service information to assist customers in making buying decisions
Assist outside and inside sales team as needed; this may include lead generation, offering product upgrades, or providing training to customers on the Insider
Handle customer complaints; escalate as appropriate
Responsible for collections of customer's outstanding AR balances
Ensure compliance with sales tax procedures
Understand and adhere to customer pricing levels
Collaborate with shipping to ensure both groups are working together and following proper procedures
Assist with answering company phones and handling customer service calls
Work with suppliers to provide shipping information to customers
Perform other duties and projects as assigned
Skills/Knowledge:
Excellent communication and interpersonal skills
Customer service focus
Excellent listening and problem-solving skills
Excellent planning and organizing skills
Experience working in a help desk environment
Patience, confidence, and tact while dealing with complex issues
Ability to quickly adapt to changes in priority
Ability to work independently
Personal Attributes:
Demonstrates honesty and integrity in work and relationships
Demonstrates servant leadership principles with internal and external customers
Demonstrates innovation/creativity in work
Possesses strong work ethic and takes ownership of both company and client goals/objectives
Focused on understanding, meeting, and exceeding customer expectations
Focused on collaboration and teamwork for the mutual success of the company and its employees
Travel Expectations: Limited travel
Qualifications:
High school diploma or equivalent
2-4 years customer service experience
Knowledge of customer service principles and practices
UPS product knowledge is preferred
IFS or similar ERP system experience is preferred
Proficient in using Microsoft Suite of products including Excel, Word, and PowerPoint.
Proven written and oral presentation skills
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. HM Cragg reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
HM Cragg offers equal employment opportunities to all based upon individual merit and without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, veteran status, disability, marital status, age or any other protected c
Customer Service Representative
Inbound Sale Representative Job In Minnetonka, MN
Title: Customer Service Representative
Employment Type: Full-Time, Contract
Pay Rate: $18-$20 Per Hour
Qualifications:
1+ year of customer service experience
Provide exceptional customer service to external banking customers through both phone and email (handling outbound/inbound calls)
Maintain up to date knowledge on Huntington products, services, technology, and procedures.
High School Diploma or GED -Experience with Microsoft Excel
Day to Day: A large financial company is seeking a Customer Service Associate to join their customer service team. In the Customer Service Associate role, you will assist the team with two big initiatives. This role entails learning quickly, applying newly learned knowledge, work well under pressure, and be a team player. You will maintain up to date knowledge on this client's products, services, technology, & procedures and provide exceptional customer service to external banking customers through both phone and email (handling outbound/inbound calls).
Inside Sales Representative
Inbound Sale Representative Job In Anoka, MN
The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the Best Value supplier in the industry. Ballantine, Inc. (a division of U.S. Tsubaki Power Transmission, LLC), located in Anoka, MN, is a leading distributor and manufacturer of ground-engaging products for the construction industry.
Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed.
Answer phone calls, emails and send requests to customers relating to quotes, pricing, product availability, order status changes, shipment tracking, returns, and product questions
Ensure customer orders are entered in a timely manner
Educate dealers on our product offerings, the product features, and benefits
Develop technical and application knowledge of Ballantine products
Make outbound phone calls daily to prospects and existing customers to generate business
Identify and recommend product to customers and dealers based on their needs
Monitor backorders and proactively communicate change with customers
Requirements:
Excellent PC and internet skills, including experience using Microsoft Office
Excellent written and verbal communication skills
Aftermarket Parts experience preferred but not required
3+ year of Customer Service experience
Strong mechanical aptitude
U.S. Tsubaki offers a competitive compensation package, including health benefits effective on date of hire, generous 401(k) match and profit sharing, education reimbursement, and annual bonus potential.
Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability
PM21
PId0d2b76c4c14-26***********3
Life Safety Sprinkler Service Sales Rep
Inbound Sale Representative Job In Plymouth, MN
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer
Competitive salary and commission Plan
Paid vacation/holidays/sick time - 15 days of vacation first year
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one.
Extensive product and on the job/cross training opportunities
With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy
Check us out: A Day in a Life at Johnson Controls ******************* ZMNrDJviY
What you will do
Our continued growth has produced a need for a talented Life Safety Service Sales Representative - Fire Sprinkler to join our team. In this challenging and rewarding role the responsibilities will include professionally representing the Company with respect to the promotion and sale of Fire Sprinkler service offerings to various customers and end users within assigned territory and accounts.
How you will do it
Establish contact with prospects and qualify potential buyers of new construction and service contracts by scheduling sales calls, following up on leads and utilizing outlined marketing strategies.
Determine customer needs and develop a sales strategy to gain customer understanding of company service offerings.
Close sufficient sales to exceed sales plan objectives.
Familiar with reading blueprints, understanding current NFPA 13 standards and local codes.
Develop a positive ongoing relationship with customers, general contractors and end users.
Estimate small projects including day-works as required.
Ability to build new business associations / relationships and grow the Sprinkler Service Business.
What we look for
Two years Sales experience in a similar industry preferred.
Previous sprinkler design experience, including estimating and performing hydraulic calculations preferred.
Self-motivated with a strong desire to succeed.
Proven ability to work effectively with minimal supervision.
Technical knowledge of sprinkler systems preferred.
Exceptional presentation, verbal and written communication skills.
Ability to multi-task and organize work.
Proficient in the use of personal computers to include operating systems such as Windows Office.
Ability and willingness to work as a team player; must be able to work well with others.
Vacuum Sales and Service Representative
Inbound Sale Representative Job In Saint Paul, MN
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity!
The Vacuum Sales and Service Rep (VSSR) will be responsible for providing sales and services of approved waste streams at HCC customer locations. This position operates a Vacuum Truck and works frequently with hoses, waste storage units, trenches, and sub-terrain holding chambers.
Specific Duties:
Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all HCC safety guidelines
Responsible for customer service and new business development in a certain geographic area as assigned by the Company
Aligns work orders to minimize mileage and travel time
Inspects vehicle and equipment for safe operation
Provides service to customers by vacuuming approved waste streams from customer container units into truck
Pursues additional services with existing accounts
Assesses potential customer needs, presents HCC products and services to customers, and develops new customers
Develop sales leads for Data-Marketing
Complete all required paperwork accurately and neatly.
Maintains compliance with all applicable Department of Transportation (DOT) requirements.
Achieve sales quotas for total revenue and new customer development
Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
Performs a variety of administrative tasks as required and directed, encompassing responsibilities such as document management, maintaining office cleanliness, data entry, and other duties as assigned.
Position Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies and Specific Skill
Strong communication skills and attention to detail
Ability to interact with customers, sales branch employees, and other corporate departments
Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
Work Experience:
Route sales experience preferred
Education, Certificates, Licenses, or Designations:
High School diploma or equivalent required
Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and Tanker Endorsement, HAZMAT preferred
Motor vehicle record (MVR) that meets or exceeds HCC's published standards including, but not limited to the following.
Seat belt and cell phone violations
Excessive speeding
DUI, suspension and/or multiple vehicle collisions
Personal Protective Equipment*:
Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Physical Requirements*:
Frequent lifting of hoses weighing up to 55 lbs.
Frequent lifting of grates, manhole covers, and other plates to access approved waste streams
Occasionally pulling/dragging hoses (up to 55 lbs. each)
Occasionally climbing ladders to access approved waste streams.
Vacuum pumps are powerful and may cause excessive movement or “kickback” of the hose during pumping. AVSSR must be able to maintain a firm grip and control of the hose during pumping.
All applicants must pass the pre-employment physical including drug & alcohol screening.
Work Environment*:
While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Heritage Crystal Clean LLC is an Equal Opportunity Employer. We strongly encourage women, minorities, individuals with disabilities and veterans to apply
Customer Service Representative
Inbound Sale Representative Job In Anoka, MN
The Customer Service Representative at Mate Precision Technologies will work to process, quote, and answer questions on new and existing orders. Additionally, they will work with other departments throughout the organization to assure 100% customer satisfaction on all processed orders.
Essential Duties/Responsibilities: Acknowledge and respond to customer requests in a timely and efficient manner.
Enter orders accurately into the Direct Order Entry (DOE) program, meeting the performance expectations established by management.
Be available for incoming calls in the queue during the work shift.
Demonstrate professionalism while interacting via email and/or phone.
Check customer profiles prior to entering quotes and/or orders to ensure that each customer's profile is kept current.
Follow all requirements related to new product training, system improvements, and departmental procedures.
Display a positive attitude and maintain respect for customers and peers.
Provide accurate quotes and product pricing to customers in an efficient manner.
Follow all instructions listed in the Online Resource / Customer Service Department Guidelines for specific departmental policies and procedures.
Collaborates with others, is open-minded, responsive, and supportive of others' efforts to succeed.
Demonstrates integrity by being dependable, having good judgment, being honest, and taking responsibility for their actions.
Respectful of others, encouraging others to share their ideas, actively listening to others, and having common courtesy.
Other duties as assigned.
A high school diploma or equivalent is required.
A minimum of 6-12 months of Customer Service experience and training; or an equivalent combination of education and experience is required.
Strong professional writing skills.
Ability to type proficiently and accurately.
Efficient computer skills.
Experience in computer software including Excel, Word, Outlook, Contact Management, Calendar scheduling, and ERP software is required.
Ability to calculate numerical figures and amounts for discounts, percentages, perimeters, tonnage, and commissions.
Ability to apply basic geometry.
The ability to effectively communicate in English, both verbally and in writing, is required.
Fluent in a foreign language, specifically Spanish or French, is a plus.
Physical Requirements and Work Environment: The ability to sit at a desk and work on a computer for prolonged periods is required.
The ability to lift up to 15 pounds, at times, is required.
The noise level in the work environment is usually moderate.
Pay, Work Schedule & Benefits: Hourly Wage: $24.
17 - $29.
15/Hour Work Schedule: Monday through Friday from 9:00 am- 5:30 pm Rich benefits package including Medical, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, PTO, Paid Holidays and More! Retirement 401(k) plan with employer match and profit-sharing plan Award-winning Wellness Program Tuition Reimbursement And More! Compensation details: 24.
17-29.
15 Hourly Wage PI69ebfa00b3c5-26***********8
FT Seasonal Inbound Sales Representative
Inbound Sale Representative Job In Burnsville, MN
Are you passionate about luxury watches and exquisite jewelry, and driven to deliver exceptional service? Join our rapidly growing sales team in Burnsville, MN! With no cold calling required, you'll engage exclusively with existing customers. We're seeking energetic, competitive, and sales-minded professionals that are confident in their ability to succeed. If you are eager to sell, meet sales targets, and build lasting client relationships, apply now! Position Highlights:
Location: Must live near our Burnsville, MN location for in-office training and working on-site.
Training: Comprehensive 2-week onsite training program.
Earnings: 1st Year $50,000.00 to $100,000.00
What you'll Do: Sell premium luxury items at unbeatable prices, offer exceptional relationship-based service to our clients, meet performance goals, and attend all training sessions.
Training & Full-Time Schedule:
Weeks 1-2: On-site training and work (9:00a-5:30p, Monday thru Friday)
Weeks 3+: This role is for in-office work only.
Work Schedule Options: Thursday - Tuesday (work at least 5 days, up to 40hours, must include one weekend day)
Hours of Operation: Monday- Saturday 7:00a-10:00p and Sunday's 8:00a-9:00p
Compensation: Our 12-Week Training Bridge Program is designed to seamlessly transition you into your new role. During this comprehensive program, you will receive commission + a base salary, provided department key performance indicator (KPI) metrics are met:
Weeks 1-4: Commission + $20.00/hour
Weeks 5-8: Commission + $14.00/hour
Weeks 9-12: Commission + $11.00/hour
Weeks 13+: Commission + $8.00/hour
Seasonal Attendance Bonus: $500.00 at end of seasonal term December 31, 2024 - with 1 or less absence/tardy
Requirements: We are seeking candidates with a High School Diploma or G.E.D. and 2+ years of relationship sales and customer service experience, able to commute to our Burnsville, MN office for training. Demonstrated sales proficiency, excellent phone skills, and a passion for meeting sales goals are key. If you are eager to exceed targets and forge enduring client connections, seize this opportunity, and apply now!
Who we are: We are the country's fastest-growing destination for precious gemstone jewelry, unique luxury items and vintage-inspired timepieces. We have over 15 years of success in direct marketing and continue to experience incredible growth. Based in Burnsville, Minnesota and Richmond, Virginia we have international offices in Italy and Hong Kong.
Following a record-breaking year, no other company better combines the history, mystery and romance of the past with modern craftsmanship and 21st century technology. Think vintage collectibles from brands like Cartier, Tiffany, Van Cleef, and Rolex, and then picture precious gems such as diamonds, rubies, and emeralds, and then you'll get the idea.
We are treasure seekers. We are storytellers. We are our customers inside connection to affording the extraordinary. We shop the world for the rare, the beautiful, and the innovative and secure them at a price that makes them amazingly affordable. As one of the nation's largest gem buyers, we purchase on average over 10 million carats of gemstones a year. Then, we introduce these remarkable finds through compelling stories found in nearly one billion pages of print advertising each year. Think of Stauer as the passport to celebrating the finer things in life and the people you love without breaking the bank.
Nextten Stauer, LLC is committed to providing Equal Employment Opportunities to all applicants and employees. EOE / AA /Disabled Employer.
Inbound Sales Representative - SaaS
Inbound Sale Representative Job In Minneapolis, MN
INSPECTORIO is a supplier compliance verification platform that brings transparency to the global supply chain. The INSPECTORIO platform has pioneered the use of mobile technologies that streamline the quality inspection process and increases accountability of the different actors in the supply chain. Backed by Target and Techstars, INSPECTORIO is looking for team members that are ready to disrupt an entire industry.
Job Description
• Develop new business via telephone and mass communication such as email and social media to identify appropriate clients within the target market.
• Follow up on leads and conduct research to identify potential prospects.
• Perform lead generation follow-ups via email and telephone to convert them into new clients
• Build and cultivate prospect relationships by initiating communications and conducting follow-up communications to move opportunities through the sales funnel until the final sale.
• Develop and grow the sales pipeline to consistently meet revenue goals.
• Manage data for new and prospective clients in HUBSPOT, ensuring all communications are logged, information is accurate and documents are attached.
• Prepare and analyze sales pipeline reports and dashboards.
Qualifications
• Associate's degree
• 3+ years of experience
• Detail oriented, with proven organizational and logical thinking skills.
• Positive attitude.
• Strong Communication Skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
Inside Sales Representative/Support
Inbound Sale Representative Job In Eagan, MN
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! *************************************
Responsibilities of Inside Sales Representative/Support include, but are not limited to:
Responding to customer inquiries regarding company products and services
Processing customer orders, following up on backorders & ship directs
Checking availability of stock, pricing and shipping dates
Quoting prices, filling orders to customer specifications and processing sales data via computer
Assisting the outside sales team by preparing price quotes and sourcing products
#LI-YH1
Qualifications of the Inside Sales Representative/Support include, but are not limited to:
Industrial knowledge a plus
Excellent communication skills
Should be enthusiastic and able to work independently
Must have experience performing a majority of the functions
Prior inside sales but not required
organization, multi-tasking and customer focus is required
Regular in-person attendance required
Normal business hours Monday-Friday, 7:30-4:30
Additional Information:
Physical Demand: N/A
Working Conditions: Mostly Office with some Warehouse functions
Training/Certifications: N/A
Travel: N/A
Education: High School Diploma or GED
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V