Inbound sale representative jobs in Florida

- 3,107 jobs

Customer Retention Specialist
at&T 4.6
Inbound sale representative job in Miami, FL
Job Description: Bilingual Call Center Sales and Retention Representative (English/Spanish)- Hybrid Open Recruiting Session Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Miami, FL area on Thursday, January 8th, 2026. Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! For candidates who complete the job application and pass the online assessment, you will have the opportunity to schedule an interview with the hiring team that will take place during this event. Join us at our AT&T Call Center: 600 NW 79th Ave, Miami, FL 33126 Date: Thursday, January 8th, 2026 Time: 10:00am -3:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome! This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This hybrid-remote position reports to our 600 NW 79th Ave, Miami, FL 33126 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer, helping them to stay connected to what matters the most. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our premier service consultant position earns $19.88 hourly commissions if all sales goals are met . With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close deals to reach your sales and commissions targets. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training to set you up for success. Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
$62.3k yearly 22h ago
Inside Sales Representative
Aroma360
Inbound sale representative job in Boca Raton, FL
Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry! As an Inside Sales Representative, you'll engage with warm leads generated through website purchases and ongoing marketing campaigns. This is a high-volume, consultative sales role where your ability to build relationships, navigate objections, and close deals directly drives your earning potential. You'll be selling to existing customers-meaning the leads are warm, abundant, and ready for a motivated sales professional like you to turn opportunities into results. Responsibilities & Duties Conduct outbound calls to existing customers, helping them enhance their purchase with additional packages and upgrades. Qualify, prioritize, and nurture leads to maintain a healthy and productive sales pipeline. Use a consultative sales approach to identify customer needs and overcome objections. Consistently meet and exceed weekly and monthly sales targets. Stay informed on our products, services, and promotions to confidently address customer questions. Perform other duties as directed Benefits Generous compensation package with unlimited earning potential. Top performers earn six figures annually through a base salary plus uncapped commissions. Comprehensive health, dental, vision, and 401(k) benefits. Unlimited growth opportunities - we strongly promote from within. A fun, energetic, and supportive team culture - join a team of high achievers! Ideal Candidate Profile Proven phone sales experience, preferably in inside or outbound sales, with a strong track record of closing deals and handling objections. Ability to quickly build rapport and establish trust with customers. Strong communication skills with the confidence to guide calls and close sales. Calm, positive, and professional demeanor throughout the entire sales process. Driven by financial success and motivated to grow within the company. Our organization is an equal opportunity employer and does not discriminate against any candidate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.
$36k-60k yearly est. 2d ago
Inside Sales Representative
Adi Metal (Aluminum Distributing Inc.
Inbound sale representative job in Fort Lauderdale, FL
Metal Distributor for Marine, Government and Industrial Use We are seeking a dynamic and results driven Inside Sales Representative to join our team. This role involves engaging with potential and existing clients to promote our products and services, primarily through inbound, warm calling, and business development efforts. The ideal candidate will possess strong communication skills, a customer-focused mindset, and an interest in learning the sales process. This position offers an excellent opportunity to develop your sales expertise within a collaborative environment focused on growth and success. This is a Full-Time position in Fort Lauderdale, Florida. Responsibilities Manage inbound inquiries from prospective clients, providing detailed product information and solutions Develop and maintain relationships with clients through effective communication and customer service Collaborate with our internal team to help develop strategies for lead generation and business development Learn and maintain a thorough understanding of our product offerings to effectively communicate value propositions Follow up on leads generated through marketing campaigns or outbound efforts to maximize conversion rates Experience Experience in sales and customer service is preferred but not required Excellent communication skills in English, both written and verbal Ability to work independently while collaborating effectively within a team environment This position is ideal for motivated individuals eager to grow their career in inside sales while contributing to the success of our organization. Job Type: Full-time - In person-Fort Lauderdale, Florida Benefits: *401(k) Matching *Dental Insurance *Paid Time Off *Medical Insurance *Paid Training Vision Insurance
$36k-60k yearly est. 4d ago
Inside Sales Representative
LHH 4.3
Inbound sale representative job in Jacksonville, FL
LHH Recruitment Solutions is searching for an Inside Sales Representative for a client in Jacksonville, Florida. This organization offers room for growth, an employee-centric environment, medical, dental, vision, 401(k) plan with match, and Paid Time Off. Schedule: Onsite, Monday - Friday, 8:00am - 5:00pm Salary: $50,000 - $60,000 Job duties Collaborate with outside sales team, review respective customer requirements and quotes Generate new and repeat sales by providing information in a timely manner Determine customer requirements and expectations to recommend specific products and solutions Recommend alternative products based on cost, availability, or specifications Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items Qualifications: 2-3 years' experience with inside sales Bachelor's Degree preferred Intermediate experience with Microsoft Excel and PowerPoint
$50k-60k yearly 2d ago
Inbound Sales Representative
Alorica 4.1
Inbound sale representative job in Ridgecrest, FL
Inbound Sales Agent** **Terms: Full-time ; Minimum 6 months customer service experience required** **Pay: Make $17/hr plus Weekly Commission! With our top earners pulling in $320 more each week, that's up to $25/hr!** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. **Job Summary** As part of our team, you'll engage with potential customers, turn every call into a sale, and promote products based on customer needs. **Responsibilities** + Engage with potential customers, transforming every call into a meaningful sales opportunity. + Deliver fast, friendly, and accurate service by tailoring solutions to each customer's unique needs. + Promotes and sell products by clearly highlighting their features and benefits, driving customer excitement. **Qualifications** + A minimum of 6 months of customer service experience is required + High school diploma or GED + Preferred experience in industries such as insurance, real estate, or other commission-based sales environments + Strong computer navigational skills + Solid business and sales knowledge + Conversational, patient, and confident, with a positive attitude + Ability to build rapport quickly, overcome objections, and be persuasive to finalize the sale **Work Environment** + Regular work performed in a climate-controlled, call-center environment. + Ongoing usage of phone and computer systems **Physical Demands** + Constant sedentary work **Benefits** + Health, dental, and vision coverage/HSA + PTO + Optional daily pay or weekly pay + 401K retirement plan + Leadership programs + Paid training and tuition reimbursement + Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies + Employee assistance program + Additional voluntary benefits **Next Steps** 1. Place an application 2. Complete your online assessment 3. Our team will review your application 4. If selected to move forward, our team will follow up directly \#AloricaJobs #MiamiDade #Hiring DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
$17 hourly 60d+ ago
Inbound Vacation Sales Representative ($55K-$100K+ per year)
Career Site Brand
Inbound sale representative job in Orlando, FL
The Inbound Vacation Sales Representative role is a commission-driven sales position responsible for converting qualified inbound transferred calls into vacation package sales through consultative selling techniques. This role is ideal for motivated individuals who thrive in a high-energy, results-driven environment and are eager to maximize their earning potential through a competitive commission structure. Successful candidates will utilize proven sales methodologies to achieve performance targets while delivering exceptional customer service. Key Responsibilities Sales and Guest Engagement: Pre-qualify guests for vacation packages based on established criteria. Manage a high volume of inbound transferred calls while maintaining professional and engaging conversations. Utilize company sales methodology to effectively present vacation packages and ownership benefits. Sales Process Execution: Follow proven sales scripts and best practices to achieve conversion targets. Overcome objections professionally while maintaining positive guest relationships. Document guest interactions and sales activities in company systems. Meet or exceed established performance metrics for sales conversion and call quality. Team Collaboration and Professionalism: Maintain positive, professional relationships with guests, team members, and leaders. Follow department policies and procedures consistently. Contribute to a positive team environment. Adapt to changing business needs and scheduling requirements. Professional Development: Complete new hire training and all subsequent skill enhancement training. Participate in ongoing coaching and development sessions. Apply feedback to enhance sales techniques and guest interactions. Scope Factors - Revenue, Assets, Budget, Profit/Loss, Supervisory: Individual contributor role focused on direct sales with high commission potential. Responsible for meeting established sales targets and quality metrics. No direct supervisory responsibilities. Qualifications Sales experience preferred, particularly in vacation ownership, call center, or marketing environments. Experience in commission-based roles preferred. Demonstrated track record of meeting or exceeding sales targets preferred. Strong verbal communication skills with excellent voice tonality and inflection. Proficiency with technology including: Email and messaging platforms Web-based application software Multi-monitor computer operations Demonstrated ability to: Follow structured sales processes Handle objections professionally Multi-task in a fast-paced environment Work independently while contributing to team goals Self-motivated with a professionally competitive mindset Why Join Us? At Holiday Inn Club Vacations, we provide the tools and support to help you succeed. Our comprehensive benefits and career development opportunities ensure you have everything needed for long-term success in a rewarding sales career. Comprehensive Training: Structured ramp-up period with ongoing coaching and mentorship. High Earning Potential: Performance-driven commission structure rewards top sellers. Flexible Work Options: Opportunity to transition to remote work after 90 days. Career Growth: Advancement opportunities within a dynamic sales environment. Exclusive Travel Perks: Earn vacation stays at any of our resorts with ClubGO points. Discounts & Perks: Special IHG hotel discounts plus additional employee benefits. Financial & Career Benefits: Bi-weekly pay & 401K options. Comprehensive health, dental, and vision plans. Tuition reimbursement & continuing education courses. Employee Assistance Program (EAP). Paid Time Off (PTO). Outstanding company culture! #INDCCC
$34k-59k yearly est. 18d ago
Bilingual Customer Retention Rep.
Parks Toyota of Deland
Inbound sale representative job in DeLand, FL
Job Description About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
$29k-62k yearly est. 2d ago
Bilingual Customer Retention Rep.
Parks Motor Sales 3.6
Inbound sale representative job in DeLand, FL
About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
$44k-56k yearly est. Auto-Apply 60d+ ago
Customer Retention/Billing Specialist
Bob Wylin-State Farm Agency
Inbound sale representative job in Boca Raton, FL
Job DescriptionROLE DESCRIPTION: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet clients, answer phone calls, respond to emails, and handle client inquiries. Manage schedules, book appointments, and maintain office supplies. Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed. Enter client information into the agency management system and update records as necessary. Handle billing inquiries, process payments, follow up on overdue accounts. Act as a liaison between clients and agents, ensuring clear and effective communication. Assist in organizing marketing events, preparing promotional materials, and managing social media accounts. Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters. BENEFITS: Monthly Bonuses based on performance Opportunity for advancement Paid time off Health Insurance Retirement Plan Training & development QUALIFICATIONS: Must be able to obtain FL 4-40 Customer Representative License Knowledge of Citizens and EasyLink a must. Previous insurance experience preferred (State Farm) Previous administrative or customer service experience, preferably in an insurance or financial services setting. Proficiency in Microsoft Office Suite and familiarity with agency management software. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and prioritize tasks effectively. Friendly and professional demeanor with a strong focus on customer satisfaction. High level of accuracy in data entry and document preparation. Ability to work independently, handle client issues, and find effective resolutions. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-34k yearly est. 26d ago
Customer Retention Specialist - ACA Health Insurance (Licensed)
Better Health Plans
Inbound sale representative job in Deerfield Beach, FL
Job Title Customer Retention Specialist - ACA Health Insurance (Licensed) We are seeking a motivated, licensed Customer Retention Specialist to support and retain our Affordable Care Act (ACA) health insurance book of business. This role focuses on building strong relationships with existing policyholders, proactively addressing their needs, and ensuring they maintain the right coverage year after year. Join a fun, high-energy working environment! You must hold an active Health Insurance License to be considered for this position. Key Responsibilities Policyholder Retention & Support Make outbound and receive inbound calls to existing ACA members to review their coverage and encourage policy retention. Conduct annual and periodic coverage reviews with customers to ensure plans still meet their needs and budget. Proactively identify customers at risk of cancelling or lapsing and provide solutions to retain their business. Educate members on plan benefits, networks, and basic ACA concepts (premium tax credits, cost-sharing reductions, etc.) without providing tax or legal advice. Enrollment & Renewal Assistance Assist customers with ACA renewals, plan changes, and updates during Open Enrollment and Special Enrollment Periods. Verify and update customer information to maintain accurate records (income, household size, contact details, etc.). Help members understand important deadlines and the impact of changes on their coverage and subsidies. Compliance & Documentation Follow all CMS, marketplace, and state regulatory guidelines for ACA enrollments and member communications. Accurately document all customer interactions, retention efforts, and outcomes in the CRM and/or agency management system. Protect customer privacy and handle all PHI and PII in compliance with HIPAA and company policies. Collaboration & Performance Work closely with sales, service, and operations teams to ensure a smooth customer experience. Meet or exceed retention, call quality, and productivity targets. Provide feedback and insights on customer trends, common issues, and opportunities for process improvement. Qualifications Required Active Health Insurance Producer License in [State] (or ability to obtain prior to start date). 1-2+ years of experience in customer service, account management, or retention, preferably in health insurance or financial services. Working knowledge of ACA individual and family plans (on- and off-exchange), or strong willingness to learn quickly. Strong verbal and written communication skills, with a professional and empathetic phone presence. Ability to explain complex information in simple, clear language. Comfortable working with call metrics, KPIs, and performance goals. Proficiency with basic computer applications and CRM or agency management systems. Preferred Prior experience working with ACA enrollments on Healthcare.gov or a state-based marketplace. Experience in a call center or high-volume customer contact environment. Bilingual (e.g., English/Spanish) a strong plus. Core Competencies Customer Focus: Genuinely cares about helping people maintain appropriate coverage. Persuasion & Retention Skills: Able to address concerns, handle objections, and present alternatives that keep customers insured. Detail-Oriented: Accurate with data entry, documentation, and compliance steps. Problem-Solving: Quickly identifies issues and offers practical solutions. Resilience: Stays positive and professional when dealing with upset or anxious customers. Team Player: Collaborates well with colleagues and supports team goals. Work Environment & Schedule Monday - Friday 9am - 6pm Full-time position; extended hours and overtime may be required during peak periods such as Open Enrollment. Pay Base of $700 week + commission. $1000+ per week.
$700 weekly Auto-Apply 23d ago
Outbound Sales Representative
Realty.com 3.8
Inbound sale representative job in Boca Raton, FL
Realty.com is looking for highly-motivated and driven sales individuals in or near Boca Raton florida with a knack for developing personal relationships and closing deals. Are you looking for a challenging environment with recurring bonus potential? Do you want in on the ground floor of an exciting new real estate tech company? We're just getting started, so you have the chance to come in and help us build the company from the ground up. Your contributions will be felt immediately, all while using your knowledge and expertise in real estate. Responsibilities and Duties Source new clients (Real Estate Agents, Teams, Brokers), schedule and provide demos for potential customers, research and provide product pricing, and complete transactions Leverage dialers and Hubspot to set demos, build relationships. Develop a high-level understanding and working knowledge of the product in order to act as a subject matter expert when engaging potential customers Build a relationship with your client base and act as a go-between with Realty.com, following up with potential customers in a timely manner as necessary Create and improve personalized and engaging messaging to help drive connect rates, appointment setting, and conversion rates Collaborate with the team in order to improve overall processes and automation and help train other agents on those processes Manage sales pipeline and keep CRM up to date. Qualifications Proven track record of reliable sales performance and dependability in an online environment Values empathy and teamwork Adept at prospecting both new and previous customers, as well as strong contract negotiation skills Strong written and verbal communication skills Entrepreneurial spirit: work consistently to improve your skillset and pivot when necessary Have a passion for customer success- ensure your clients have the tools and support they need to succeed Professional computer skills; able to navigate the internet and find relevant information about properties and agencies to ensure you are properly equipped to have effective conversations Impeccable work ethic; able to work in-office or remote as needed Proficiency in documenting policies, procedures, and processes Experience and proficiency using Customer Relationship Management software Bonus Attributes Currently or previously a licensed real estate agent Familiarity with online real estate lead generation programs (Zillow, Realtor, etc) Familiarity with online real estate software (FollowupBoss, Chime, Boomtown, KVCore, KW Command, etc) Experience and proficiency using auto dialer software (Ring Central, Crazy Egg, etc) Experience with HubSpot a plus Experience in Mortgage and Title work is a plus Previous work experience in the Real Estate industry Job requirements Requirements Located in the United States, in or near Boca Raton Florida Able to speak English fluently, bilingual a plus Previous Sales experience (Preferably in a B2B / SaaS / Online Environment) Must be able to pass a background check in accordance with local laws/regulations All done! Your application has been successfully submitted! Other jobs
$37k-75k yearly est. 60d+ ago
Outbound Sales Representative
Venturetech Solutions
Inbound sale representative job in Fort Lauderdale, FL
Job Description Outbound Sales Representative Lead Type: Outbound Calls on high intent leads with verified debt amounts - in office Benefits offered: 401k w/employer match, medical, vision, dental, disability/life, paid holidays, paid time off (PTO) Compensation: Hourly Base Rate + Commissions + Bonus(s) -High Tier Performers earn 80k+ Annually -Average Performers earn 60k Annually Location: On-Site / Plantation, FL 33313 Managed by top executives with over thirty years of experience in the financial wellness industry, we continue to set the highest standards in the industry to help our clients achieve their financial goals of becoming debt free. Our certified debt settlement counselors provide a holistic financial assessment by reviewing their credit profile and assessing their budget to determine the best financial program available. The goal is to eliminate their debt for the least amount of cost and in the least amount of time. Helping our clients and their families is our number one priority. We provide a fun culture driven work environment, with a competitive sales floor! We pride ourselves in our office culture with theme days and monthly company events. Our daily, weekly, and monthly competitions help to provide extra incentive opportunities for our Outbound Sales Representatives to help them maximize their earning potential. Outbound Sales Representative General Description: The ability to navigate through basic computer software, email platforms, debt management and answer calls using multiple line phone system. Effectively communicate, both written and verbally with potential clients. An energetic person who enjoys talking with people over the phone, or in person, and helping them by providing sound financial advice and counselling. The Outbound Sales Representative determines debt obligations by interviewing clients, examining bills and payment schedules. Examines credit reports and statements into financial wellness program that will help them with their un-secured debts. Outbound Sales Representatives help enroll potential clients into a financial program to help them with their outstanding debts. Providing educated advice by utilizing financial resources, examining income, assets and budgeting expenses to help qualify clients for the best financial program that will assist them with their debt. Develop a financial plan for the client where necessary by reducing high-interest debt, by reducing high interest debt. Outbound Sales Representative Qualifications: Post-secondary education. Previous experience in credit and/or collections, financial planning and sales preferred. Strong people skills and be able to communicate effectively both orally and in written form. Fact gathering skills. Knowledge and use of PC Systems. Ability to work independently while meeting deadlines. Self-motivated, willingness to constantly improve. Attention to detail and be able to multi-task and prioritize work on a daily basis. Many of the successful hires we have made over the past few years have come from Outbound Sales / call center environments. An added plus for an Outbound Salesperson would be to have financial service experience. We provide an in-house training program!! Job Type: Full-time Outbound Sales Representatives Key Words: Account Manager, Outbound Sales, Sales, Phone Sales, Inbound Calls, Call Center, Bonus, Incentives, Commission, Leads, Finance, Financial Help, Debt Settlement, Mortgage, Mortgage Officer, Bilingual, English/Spanish, Spanish Speaking, Mortgage Officer Assistant, Inbound Call Center, Business Development, Account Executive, Inbound Requests. Job Type: Full-time Pay: $60,000.00 - $85,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: 8-hour shift Supplemental Pay: Commission pay Monthly bonus Weekly bonus Ability to commute/relocate: Plantation, FL: Reliably commute or planning to relocate before starting work (Required) Experience: Outbound sales: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English / Spanish Work Location: · In person By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. Powered by JazzHR RPLK6DiwrG
$60k-85k yearly 14d ago
Inbound/Outbound Sales Rep
Hales AC
Inbound sale representative job in Tampa, FL
Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Are You a Closer? Then Read On Hales AC and Right Away Home Services are not running your average call center. Were a sales-first, high-energy team where the phone is your weapon and winning is the mission. If youve got the voice, the drive, and the hustle to turn every conversation into cashwe want you. Inbound leads. Outbound opportunities. Big money. Were growing fast and need savages on the phone to help us dominate the HVAC industry across Florida. If youre tired of boring call center gigs and ready to earn what you're worth, keep reading. What Youll Do Close inbound leads using proven scripts, but with YOUR energy, YOUR vibe, and YOUR hustle. Dial aggressively outbound to past and current customersrevive the lead, revive the sale. Sell the hell out of it: Tune-ups, memberships, premium air quality solutionsmaximize every call. Handle objections like a pro and never let a maybe turn into a no. Book the appointment. Own the win. Get paid. What You Get $18/hour base pay Guaranteed. UNCAPPED commission Top reps earn $30+/hr and $65k$80k+/year. Aggressive spiffs and bonuses Cash contests, daily wins, monthly prizes. Inbound calls daily + a big list of outbound leads Paid training Learn the system, get on the phone, start closing. Flexible schedules + rotating weekend/on-call shifts More hours, more cash. Growth path We promote beasts who crush it. Team environment High energy. High volume. High fives. Who Thrives Here You love talking to people and know how to guide a conversation. Youre hungryfor money, for success, for personal bests. Youve got grit and a bulletproof mindset. You dont fold under pressure. Youre a natural closer or ready to learn fast and get on the leaderboard. You can take coaching, bring energy, and push your teammates to be better. Why Right Away Home Services? Because were a company built on winning. We answer the callliterally and figuratively. Our home services brands are dominating the Florida market, and this call center is the heartbeat of it all. You sell, we deliver. We grow, you grow. We win, YOU win. Apply Now Lets See What Youve Got
$65k-80k yearly 24d ago
Call Center Outbound Sales Representative (Bilingual Spanish)
Charter Spectrum
Inbound sale representative job in Maitland, FL
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Ready to transform lives through technology? As a Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication! What our Outbound Sales Representatives Enjoy Most About the Role * Simplifying and Enhancing Customer Experience: Actively support efforts to make our services more accessible and user-friendly for customers. * Achieving Sales Goals: Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers. * Building Customer Satisfaction: Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction. * Product Expertise: Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services. * Efficient Follow-Up: Create and maintain a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy. Working Conditions * Normal office environment. Required Qualifications Education * High School Diploma, GED, or equivalent. Experience * 1+ year of call center and/or sales experience, empowering you to hit the ground running and drive results. Technical Skills * Proficiency in MS Office and related software applications. * Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator. Skills & Abilities * Strong verbal and written communication skills in English and Spanish * Clear, concise, and professional oral communication. * Strong listening and interpretation skills to understand and meet customer needs. * Consultative sales approach, including needs analysis, objection handling, and effective closing. * Judgement and initiative to make informed decisions. * Attention to detail and quick response to changing business needs. * Ability to prioritize and organize effectively, even under high volume. * Multitasking with job-specific software and office equipment. * Independent and collaborative work ethic. * Management of multiple prospects. Preferred Qualifications * Knowledge of commercial internet, video, and data services. * Experience in a fast-paced, customer-focused environment. #LI-SR4 STM204 2025-66739 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
$70k yearly 11d ago
Outbound Sales rep
Global Channel Management
Inbound sale representative job in Pompano Beach, FL
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Outbound Sales Representative needs 1-2 years experience Outbound Sales Representative needs: Aptitude and understanding of operating systems as trained Proficiency in Windows-based programs including Word, Excel and Outlook Outbound Sales Representative duties are: New contact setup Perform account maintenance and verification on every call Call on telemarketing campaigns as assigned Additional Information $12/HR CTH
$12 hourly 1d ago
Customer Retention Specialist
at&T 4.6
Inbound sale representative job in Homestead, FL
Job Description: Please note: If you are looking to participate in our in-person hiring event on January 8th, 2026, please apply to R-94090. Applicants who are not intending on attending the event, please continue to apply on this application. This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This hybrid-remote position reports to our 600 NW 79th Avenue, Miami, FL 33126 location. If selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our premier service consultant position earns $19.88 hourly commissions if all sales goals are met . With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close deals to reach your sales and commissions targets. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training to set you up for success. Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
$62.3k yearly 22h ago
Inbound Sales Representative
Alorica 4.1
Inbound sale representative job in Ridgecrest, FL
Customer Service Representative Employment Type: Full-time , $17/hr Supporting: Sales About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact Guide customers through questions, concerns, or challenges they encounter while using the product or service Listen actively to understand the root of the issue and provide clear, effective solutions Record detailed call information for auditing, reporting, and follow-up purposes Maintain and update customer records to ensure accurate and current information Identify opportunities to introduce customers to new or enhanced services that meet their needs Provide recommendations and guidance in a way that adds value and enhances the overall customer experience What'll Set You Up for Success Required: High school diploma or GED 6+ months of customer service or sales experience preferred For Internal Candidates: Must not be on any corrective action or performance plans Must have held your current position for 6+ months Must have relevant industry/program experience Location Note: We're currently hiring for this position in Cutler Bay, Florida. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. What We Offer: Health, dental, and vision coverage with HSA options Paid time off Flexible pay options: daily or weekly pay 401(k) retirement plan Leadership development programs that really grow your career Open access courses through Alorica Academy Paid training and tuition reimbursement Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more Employee assistance program for personal and professional support Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs
$17 hourly Auto-Apply 1d ago
Outbound Sales Representative
Venturetech Solutions
Inbound sale representative job in Plantation, FL
Lead Type: Outbound Calls on high intent leads with verified debt amounts - in office Benefits offered: 401k w/employer match, medical, vision, dental, disability/life, paid holidays, paid time off (PTO) Compensation: Hourly Base Rate + Commissions + Bonus(s) -High Tier Performers earn 80k+ Annually -Average Performers earn 60k Annually Location: On-Site / Plantation, FL 33313 Managed by top executives with over thirty years of experience in the financial wellness industry, we continue to set the highest standards in the industry to help our clients achieve their financial goals of becoming debt free. Our certified debt settlement counselors provide a holistic financial assessment by reviewing their credit profile and assessing their budget to determine the best financial program available. The goal is to eliminate their debt for the least amount of cost and in the least amount of time. Helping our clients and their families is our number one priority. We provide a fun culture driven work environment, with a competitive sales floor! We pride ourselves in our office culture with theme days and monthly company events. Our daily, weekly, and monthly competitions help to provide extra incentive opportunities for our Outbound Sales Representatives to help them maximize their earning potential. Outbound Sales Representative General Description: The ability to navigate through basic computer software, email platforms, debt management and answer calls using multiple line phone system. Effectively communicate, both written and verbally with potential clients. An energetic person who enjoys talking with people over the phone, or in person, and helping them by providing sound financial advice and counselling. The Outbound Sales Representative determines debt obligations by interviewing clients, examining bills and payment schedules. Examines credit reports and statements into financial wellness program that will help them with their un-secured debts. Outbound Sales Representatives help enroll potential clients into a financial program to help them with their outstanding debts. Providing educated advice by utilizing financial resources, examining income, assets and budgeting expenses to help qualify clients for the best financial program that will assist them with their debt. Develop a financial plan for the client where necessary by reducing high-interest debt, by reducing high interest debt. Outbound Sales Representative Qualifications: Post-secondary education. Previous experience in credit and/or collections, financial planning and sales preferred. Strong people skills and be able to communicate effectively both orally and in written form. Fact gathering skills. Knowledge and use of PC Systems. Ability to work independently while meeting deadlines. Self-motivated, willingness to constantly improve. Attention to detail and be able to multi-task and prioritize work on a daily basis. Many of the successful hires we have made over the past few years have come from Outbound Sales / call center environments. An added plus for an Outbound Salesperson would be to have financial service experience. We provide an in-house training program!! Job Type: Full-time Outbound Sales Representatives Key Words: Account Manager, Outbound Sales, Sales, Phone Sales, Inbound Calls, Call Center, Bonus, Incentives, Commission, Leads, Finance, Financial Help, Debt Settlement, Mortgage, Mortgage Officer, Bilingual, English/Spanish, Spanish Speaking, Mortgage Officer Assistant, Inbound Call Center, Business Development, Account Executive, Inbound Requests. Job Type: Full-time Pay: $60,000.00 - $85,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: 8-hour shift Supplemental Pay: Commission pay Monthly bonus Weekly bonus Ability to commute/relocate: Plantation, FL: Reliably commute or planning to relocate before starting work (Required) Experience: Outbound sales: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English / Spanish Work Location: · In person By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list.
$60k-85k yearly Auto-Apply 12d ago
Outbound Sales rep
Global Channel Management
Inbound sale representative job in Pompano Beach, FL
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Outbound Sales Representative needs 1-2 years experience Outbound Sales Representative needs: Aptitude and understanding of operating systems as trained Proficiency in Windows-based programs including Word, Excel and Outlook Outbound Sales Representative duties are: New contact setup Perform account maintenance and verification on every call Call on telemarketing campaigns as assigned Additional Information $12/HR CTH
$12 hourly 60d+ ago
Customer Retention Specialist
at&T 4.6
Inbound sale representative job in Plantation, FL
Job Description: Bilingual Call Center Sales and Retention Representative (English/Spanish)- Hybrid Open Recruiting Session Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Miami, FL area on Thursday, January 8th, 2026. Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! For candidates who complete the job application and pass the online assessment, you will have the opportunity to schedule an interview with the hiring team that will take place during this event. Join us at our AT&T Call Center: 600 NW 79th Ave, Miami, FL 33126 Date: Thursday, January 8th, 2026 Time: 10:00am -3:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome! This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This hybrid-remote position reports to our 600 NW 79th Ave, Miami, FL 33126 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer, helping them to stay connected to what matters the most. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our premier service consultant position earns $19.88 hourly commissions if all sales goals are met . With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close deals to reach your sales and commissions targets. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training to set you up for success. Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
$62.3k yearly 22h ago