Inbound sale representative jobs in Grand Rapids, MI - 234 jobs
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Customer Sales & Serv Rep
Applied Industrial Technologies, Inc. 4.6
Inbound sale representative job in Kalamazoo, MI
Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunit Sales, Customer Service, Industrial, Retail, Customer, Distribution
$36k-42k yearly est. 5d ago
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Representative, Customer Service - Skilled
Apidel Technologies 4.1
Inbound sale representative job in Kalamazoo, MI
Comment: Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
Develops organization-wide initiatives to proactively inform and educate customers.
Develops improvement plans in response to customer surveys.
This position requires knowledge that is acquired through experience, specialized education or training.
The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making.
The job requires a basic understanding of work routines and procedures in own discipline.
The technical procedures for this level are well defined.
The job works within well-defined procedures that may involve a variety of work routines.
This job typically requires a minimum of 2 or more years experience.
Hours: 8:00am to 5:00pm
Preferred skills
Representative, Customer Service - Skilled
$28k-35k yearly est. 8d ago
Customer Service Representative
Axios Professional Recruitment
Inbound sale representative job in Grand Rapids, MI
Axios Professional Recruitment is proud to partner with a respected independent insurance agency in Grand Rapids that is actively seeking a Personal Insurance Customer Service Representative. This is a great opportunity for someone who is detail-oriented, service-minded, and passionate about helping people navigate their insurance needs.
Responsibilities:
Provide responsive, accurate, and friendly service to clients regarding their personal insurance policies
Assist clients with policy changes, coverage questions, billing inquiries, and claims support
Serve as a liaison between clients and insurance carriers such as Safeco, Progressive, American Modern, Aegis, National General, and PURE
Maintain accurate and up-to-date customer records in accordance with HIPAA and agency standards
Identify opportunities to enhance coverage or improve client satisfaction through proactive service
Collaborate with team members to ensure a seamless customer experience
Qualifications:
2+ years of experience in personal insurance customer service
Strong interpersonal and communication skills, both written and verbal
Excellent organizational and problem-solving abilities
Demonstrated commitment to customer satisfaction and relationship building
Comfortable using modern technology and insurance management systems
Able to manage multiple tasks efficiently and independently
Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.
Good luck, we look forward to reviewing your application!
Your friends at Axios Professional Recruitment
Job Title: Customer Service Representative Department: Operations Reports To: Distribution Manager Position Type: Full Time Shift/Schedule: 1st Shift, 1st Shift, 6:30am - 3:00pm, Mon - Fri Salary: $19.00-$20.00/Hourly + $1.50 Shift Differential Per Hour When Applicable
Purpose of Position Accurately process incoming and outgoing orders within designated systems. Provide customer service to daily activities related to warehousing operations.
Values and Business Practices:
Customer First - We deliver on what we promise to our customers with a positive attitude.
We treat everybody with respect and dignity.
We operate with high business ethics.
We are a good corporate citizen.
We value our professional relationships.
We strive to have a "Continuous Improvement Culture".
We are committed to the safety of our employees and our equipment/facilities.
Company Expectations Our expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success.
Flexibility:
Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).
Reliability:
Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.
Attitude
Maintains a "Whatever it Takes" attitude. Lives by company stated values and inspires others.
Willingness to learn:
Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.
Initiative:
Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc... Promote teamwork and assist in all areas and processes in the operation as needed / required.
Quality of Work:
Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work. Understands the importance of "Only Handle It Once - OHIO", by completing work correctly the first time.
Follows directions:
Follows all written and verbal instructions provided by management, project leader, etc...
Communication:
Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.
Appearance:
Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.
Safety:
Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise.
Position Competency:
Ability to coordinate, problem solve and communicate workflow with customers, fellow employees and outside carriers.
Intermediate computer skills including Microsoft office, WMS, document scanning, copying and basic office skills.
Proficient and accurate data entry skills.
Must be able to sit for extended periods.
Must be able to twist, squat and reach above shoulder level
Position Expectations
Productivity:
Notify manager/supervisor if trailers are not being unloaded and loaded within the designated time frame.
Enter and complete all inbound and outbound orders and extra billing by end of work shift.
Review open receipts and orders daily and communicate any issues to your manager.
Assign trailers to designated dock doors to ensure efficient warehouse flow.
Follow our Standard Operating Procedures (SOP) and specific customer work instructions.
Safety:
Follow established Dock Safety Policy.
Follow safety and security policies and SOPs.
Follow established Visitor Policy.
Follow Inbound Trailer Security and Outbound Trailer Security SOP.
Quality:
Ensure that all system entries are accurately entered.
Follow our Standard Operating Procedures (SOP) and specific customer work instructions.
All outbound orders must be accompanied by a Bill Of Lading or blue outbound form, including transfers.
Complete a dock trailer check as determined by your manager to verify any drop trailers and update door log chart.
Ensure lift operators have completed all inbound and outbound paperwork correctly. Transfer handwritten notes to the original Bill of Lading paperwork prior to releasing the driver (shortages, overages, damages, etc.)
Initiative
Knowledge of multiple accounts and/or job functions within given operation.
Customer Service:
Interface directly with the customer and maintain a professional and courteous relationship with all customers.
Ensure customer requests are responded to within an hour. Provide customer with an estimated time of completion including a factual response.
Immediately escalate to management customers complaint (i.e. inabilities to meet customer request or customer reported errors).
These expectations are meant to be a guide and may be changed at any time at the discretion of Allen Distribution.
Salary Description
$19.00-$20.00/Hourly
$19-20 hourly 4d ago
Customer Service Representative - State Farm Agent Team Member
Ben Vanbiesbrouck-State Farm Agent
Inbound sale representative job in Muskegon, MI
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-36k yearly est. 8d ago
Customer Service Representative
Creative Financial Staffing 4.6
Inbound sale representative job in Grand Rapids, MI
Pay: $20/hour Schedule: Full-time
Schedule
Training (first 2 weeks):
Monday-Friday, 8 AM-4 PM (in-office)
Ongoing schedule:
Monday-Friday, 12 PM-8 PM (in-office)
About the Company
Join a growing communications technology company based in Grand Rapids that provides equipment and customer support nationwide. The culture is laid-back and fun - the team enjoys outings like escape rooms, skydiving adventures, and Halloween contests. Every other Friday features catered lunches, plus free snacks in the office. Top performers are recognized monthly with Employee of the Month awards, earning perks like a reserved parking spot, a massage coupon, or a $250 Amazon gift card. The dress code is business casual (jeans welcome).
Responsibilities
Phone Support
Handle ~50 calls per day (depending on volume)
Troubleshoot issues, process updates, and make group changes
Document each interaction using the
Interactions Tracker
to identify trends and improve service
Send review requests to satisfied customers
Email Support
Respond to customer inquiries via email as needed
Log email interactions in the tracker and send follow-up review requests
Team Support
Assist the fulfillment team during slower call times
Qualifications
Minimum Requirements
Strong phone communication and customer service skills
Excellent written communication
Fluent in English
No prior experience required - candidates with retail or customer-facing backgrounds often excel in this role
#INOCT2025
Customer Service Representative Customer Service Representative Customer Service Representative Customer Service Representative Customer Service Representative Customer Service Representative Customer Service Representative
$20 hourly 1d ago
Customer Sales & Serv Rep
DTS Fluid Power 3.6
Inbound sale representative job in Norton Shores, MI
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$34k-46k yearly est. Auto-Apply 60d+ ago
Account Representative- Client Services
Quadax
Inbound sale representative job in Grand Rapids, MI
Quadax offers the total package: premier healthcare revenue cycle tools supported by a first-class customer service organization. We assist providers to achieve their financial goals of increased cash flow with increased efficiency and decreased expense.
Quadax is a national leader in Revenue Cycle Management for laboratories, specializing in outsourced services and cloud-based software. We help laboratories in all disciplines navigate unique reimbursement challenges; emerging medical technology providers particularly benefit from our experience with thousands of successful reimbursement outcomes.
Within Quadax EDI Services, the expertise of our Edits & Documentation Group and the partnership of our dedicated support staff give Quadax clients the edge, enabling them to collect better, collect faster, and collect more. We equip you with Xpeditor, featuring comprehensive claims management and editing, with Xtensions for remittance management, denial management, eligibility and claim status transactions, and support for Axis, our Audit Control application for management of RAC and other audits.
Quadax is committed to improve the financial performance of organizations in the healthcare industry by creating efficiencies in their revenue cycle with innovative strategies, products, and services built on superior technologies, delivering relational service with integrity and dedication. We put people first, corporately embracing integrity, respect, teamwork, and dependability.
Job Description
Our Account Representatives act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike.
***Preferred location for this position is Grand Rapids or Lansing Michigan***
***This is not a Sales position.***
Responsibilities:
Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
Must be ready and able to train staff (current and new) on product features as well as everyday use.
Read multiple reports and try to identify billing trends for clients.
Present clients with additional products and features.
Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
Assist clients in writing custom data converts and test these upon implementation.
Other duties as assigned.
Qualifications
Must currently reside in Michigan near Lansing or Grand Rapids
Bachelor's degree preferred
Detail oriented and good investigative and software troubleshooting skills
Must be able to multitask
Knowledge of medical billing practices or Electronic Data Interchange processes
Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
Sufficient public speaking skills
Must be willing to travel via plane with overnight stays
Ability to maintain confidentiality
Additional Information
Competitive benefits package including PTO, flex scheduling, health insurance, dental insurance, 401k
Employee referral program
Various monthly wellness driven initiatives
Clean, modern work space
Conservative and health conscious culture
Paid Holidays
Basic Life Insurance and Short Term Disability plans at no cost
Yearly reviews with salary increases and opportunity for career advancement
Apply Now:
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$27k-33k yearly est. 60d+ ago
Phone Sales Representative
Weed Man Muskegon 3.9
Inbound sale representative job in Montague, MI
Job Description
Weed Man Muskegon
Weed Man Muskegon, based in Montague, MI, is a branch of North America's largest franchised lawn care company. As a continuously growing franchise, we are dedicated to providing reliable, high-quality services throughout our area. Our team takes pride in creating healthy, beautiful outdoor spaces while delivering a positive experience for every customer we serve. As we continue to be America's preferred choice in lawn care, we value strong communication, dependability, and a commitment to doing the job right the first time. When you join our team, you're not just starting a job - you're becoming part of a welcoming, supportive, and motivated crew.
About this role:
As a Phone SalesRepresentative, you will serve as the first point of contact for customers, handling both inbound and outbound sales calls related to our lawn services. Throughout the season you will educate homeowners on our programs and additional seasonal treatments, recommending solutions tailored to their needs! Success in this position requires confidently closing sales over the phone, identifying upsell opportunities, and providing clear, knowledgeable explanations of pricing and service details. You will maintain customer information while collaborating with internal teams to ensure a seamless customer experience. If you are a professional, personable, self-motivated, isn't scared of rejection and goal driven - this may be your calling!
Responsibilities:
Follow company compliance standards, quotas, and guidelines
Professionally handle inbound & outbound calls with current and prospective customers
Educate customers on the services of Weed Man
Recommend services based on customer needs
Close sales over the phone & overcome objections
Upsell & cross-sell additional services when appropriate
Clear, informative explanations regarding pricing, promotions, contracts, & billing
Maintain a high level of professionalism & customer satisfaction
Qualifications/Requirements:
High school diploma (or GED)
Valid driver's license (if necessary)
Excellent oral & written communication skills
Advanced customer service/problem solving skills
Vigorous time management
Ability to work in a team/result-oriented environment
Previous sales or industry experience (highly valued, but not required)
Ability to work independently as part of a team
What We Offer:
Competitive Salary & Bonus Program
Industry & Company Training
Advancement Opportunities
Varying Benefit Packages
$26k-36k yearly est. 14d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Inbound sale representative job in Kalamazoo, MI
We are seeking a custom cabinet salesrepresentative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Kalamazoo area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Inbound sale representative job in Grand Rapids, MI
This is where your work makes a difference.
At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job-you will find purpose and pride.
Your Role at Baxter
THIS IS WHERE you build trust to achieve results
As an Associate SalesRepresentative, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with the doctors and nurses who use Baxter solutions every day.
As our primary connection to the healthcare professionals who rely on our products to save and sustain lives, you are the face and voice of our solutions. You enjoy seeing the connections between teams and how they work together to drive business results. The insights and feedback you share with your team and to cross-functional partners help validate and advise priorities and changes.
Your Team
We embrace opportunities to connect with the doctors and nurses that use our products every day to save and sustain lives. Observing their work, understanding their needs, and building positive relationships are integral to our success.
We're a friendly, collaborative group of people who push each other to do better every day. We find outstanding strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or tackling challenges with your territory team, you always have camaraderie and support to help accomplish your goals.
As a member of Baxter's sales team, you'll be aligned to a region in our Surgical Business unit and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You'll work within an assigned geographic area and with a team of Sales Consultants in that region to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you'll have the opportunity to provide input on new markets and products, handle customer concerns, and collaborate with other teams.
This role is field based and ideal candidate will be located in Michigan with a preference for Grand Rapids, Ann Arbor, Detroit, or Kalamazoo and will be able to travel up to 75% within the assigned territory.
What you'll be doing
Understanding all the products, surgical specialties, and devices within the portfolio.
Supporting and promoting our Surgical Portfolio in an assigned established geography to meet customer's clinical and economic needs. Primary call points include surgeons, nurses, and operating room staff.
Engaging your install base and following up with existing customers for incremental purchases, pricing/delivery issues, and overall support to improve their experience.
Independently formulating and implementing selling strategies to sell products of intermediate complexity directly to customers by phone and on site.
Establishing an understanding of the portfolio's competitive differentiation and communicating this information to customers to assist them in product selection.
Scheduling and completing customer sales calls quotas and follow up on opportunities to develop the business.
Completing extensive prospecting, lead generation, and lead follow-up for sales teams; assist with set up of product demonstrations for customers as requested.
Ensuring clinical adoption across the product portfolio through product trialing, demonstrations, and in-servicing to improve customers' adoption of their portfolio.
Supporting site visits, product fairs, and mock rooms, as necessary.
Recording activities and contacts within Salesforce.com and assuring that all information remains current and detail is relevant.
Individuals must live within the current geography or be willing to relocate to it.
What you'll bring
Bachelor's degree preferred with 2+ years' experience or a minimum 2 years' experience in an inside or field sales role in the healthcare or similar industry preferred. Medical device experience strongly preferred.
High School Diploma or GED required.
Knowledge of clinical workflow/clinical language, hospital environment a plus.
Computer literate (must demonstrate a strong solid understanding of excel, PowerPoint and Word). Salesforce knowledge is a plus.
Excellent formal presentation skills. Excellent written and oral communication skills with ability to speak clearly and articulately over the phone.
Flexible, autonomous, and the ability to collaborate with multiple team members to ensure customer satisfaction.
Must be willing/able to travel at least 50-75% and may involve visits to remote or urban areas either individually or with other personnel. Position will have an assigned geographic territory which may span several states.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $58,400 to $80,300 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position is also be eligible for variable commission. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time
#LI-BB2
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Inbound sale representative job in Grand Ledge, MI
Job DescriptionBenefits:
Uncapped Commission
Opportunity for advancement
Training & development
Career change opportunity for healthcare, education, and service professionals Are you a naturally empathetic professional from healthcare, education, or customer service looking for a rewarding career change with significant earning potential? We're seeking caring individuals to join our team helping homeowners make important decisions about bathroom solutions that improve their daily lives.
What You'll Do:
Meet with homeowners in their homes to understand their needs and challenges
Provide expert consultation and education about bathroom solutions
Guide customers through design options and help them visualize their perfect space
Build lasting relationships by truly listening and caring about each family's situation
Follow our proven system that focuses on education, not high-pressure tactics
Perfect For:
Healthcare professionals (nurses, medical assistants, patient coordinators)
Education professionals (teachers, counselors, administrators)
Customer service representatives and managers
Hospitality and service industry professionals
Anyone with experience helping people through important decisions
Career changers welcome - we provide comprehensive training
What We Offer:
Comprehensive paid training on our proven consultation system
First-year earning potential of $100,000-$140,000 for dedicated professionals
Top performers consistently earn $200,000+ annually
Performance-based commission structure
Flexible schedule - work around your life
Professional development and ongoing support
Territory-based work in Grand Rapids and Lansing territories
Requirements:
Strong communication and listening skills
Ability to build rapport and trust quickly
Comfortable working in customers' homes
Professional appearance and demeanor
Reliable transportation and basic technology skills
Background in helping professions preferred
No sales experience required - we train the right people
Why This Works: We don't use outdated, high-pressure sales tactics. Our approach focuses on education and consultation, helping families make informed decisions. Our systematic process ensures your success while maintaining integrity and professionalism.
Keywords: Salesrepresentative, customer service, account representative, outside sales, business development, client relations, commission sales, performance bonus, flexible schedule, career change, entry level, training provided, territory sales, home improvement, Grand Rapids, Wyoming, Grandville
Ready to turn your natural people skills into a six-figure career? Apply today to learn more about this unique opportunity.
We welcome career changers and provide comprehensive training.
$30k-41k yearly est. 1d ago
09213 Inside Sales
Cosmoprof 3.2
Inbound sale representative job in Grand Rapids, MI
By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Cosmoprof will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Cosmoprof:
· Build relationships and inspire loyalty.
· Recommend additional and complimentary products.
· Inform customers of current promotions and events.
· Set up advertising displays and arrange merchandise to highlight sales and promotional events.
· Ensure our customers are informed about and enrolled in our Loyalty program.
· Complete transactions accurately and efficiently.
· Maintain a professional store environment and communicate inventory issues.
· Demonstrate our Cosmoprof Culture Values.
· We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
· The people are creative, fun and passionate about beauty.
· Generous product discount and free sample products.
· You will receive a great education regarding our products.
· You will have ample opportunity for growth.
· You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
High School Diploma or equivalent
Must 18 years of age or older
1 + years retail sales/customer service experience preferred
Must be available to meet the scheduling needs of the business
Able to communicate with customers, co-workers and management in a clear and concise manner
Ability to execute knowledge from product knowledge training to support with customer service
Can read and explain product labels
Can follow direction and perform other duties as assigned by Manager
Legal wants you to know:
· Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
· May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$33k-48k yearly est. Auto-Apply 15d ago
Sales Rep Inside Costco Brand Ambassador
Zipfizz Corporation
Inbound sale representative job in Kalamazoo, MI
Job DescriptionTo be considered for this position, please submit your resume AND take a few minutes to complete the assessment test that will be emailed to you immediately after applying.🚀Join the Zipfizz Team as a Brand Promoter!Are you ready to take your energy and career to the next level? Zipfizz, the ultimate vitamin, energy, and hydration drink, is looking for enthusiastic Brand Promoters to spread the word about our game-changing product - and we want YOU on our team!Why Zipfizz? Here's What We're Offering:
Earn up to $35/hour (based on performance)!
Start IMMEDIATELY - get going & start earning today!
Comprehensive training program - we set you up for success!
Weekly paychecks via direct deposit - get paid fast and easy!
Opportunities for growth - climb the ladder & grow with us!
Supportive team that's got your back every step of the way!
What You'll Be Doing:
Represent and promote the brand at Costco, Sam's, and Event locations.
Engage with members, educate them about products, and perform product demos.
Drive sales by encouraging purchases and answering customer questions.
Maintain well-stocked and organized displays.
Assist with in-store promotions and events to boost visibility.
What You'll Be Promoting:Zipfizz is THE energy drink of choice for people who want an amazing, clean energy boost WITHOUT the sugar crash. Just add it to water, shake, and enjoy 4-6 hours of sustained, focused energy. It's packed with 24 essential nutrients, electrolytes, and antioxidants, plus a powerful dose of B12 to support stress relief, memory, and mood. It's a product you can genuinely believe in! (************************ Here's What You Need to Join Our Team:
🔞 18+ years old
⏰ Availability to work weekends
🚗 Reliable transportation to get to events and work locations
📦 Ability to transport store company-provided supplies
📱 A smartphone to stay connected & track your success
🙋️ ♂️ Outgoing personality - you love talking to people and sharing exciting products
💪 Able to lift approximately 40 lbs
👟 Ability to work 7-hour shifts, on your feet, engaging with customers!
😊 Ability to learn & enthusiastically recite required product script to customers
How Much Can You Earn?💸 Up to $35/hour (based on performance)
💸 Total Pay = Base pay: $20/hour + Piece Rate Commission on days worked!
💸 You get credit for all boxes sold on the day you work - including after you leave!Piece Rate Commission per box sold (regular price):
Limited Edition: $1.50 per box
Combo Pack: $1 per box
Flat Rate Hourly Pay 70+ Boxes (regular price; based on total boxes sold):
70-79 boxes = $32/hour
80-89 boxes = $33/hour
90-99 boxes = $34/hour
100+ boxes = $35/hour
Piece Rate Commission per box sold (when on sale):
Limited Edition: $1 per box
Combo Pack: $.50 per box
Flat Rate Hourly Pay 70+ Boxes (when on sale; based on total boxes sold):
70-79 boxes = $28/hour
80-89 boxes = $29/hour
90-99 boxes = $30/hour
100+ boxes = $31/hour
A Few Things to Keep in Mind:
No commission on training days
No commission if working less than a 4-hour shift
Commission is based on warehouse confirmed sales
No commission if selling less than 20 boxes at regular price or less than 30 boxes during a sale
Perks & Benefits:
401k with Safe Harbor Match available for eligible employees
Accumulate 1 hour of sick leave for every 30 hours worked
Ready to Join the Zipfizz Revolution? Apply Now!Learn More About Us:
Zipfizz Website
Zipfizz Promo Audio
💥Don't miss out on this exciting opportunity to earn BIG while promoting a product you can believe in!💥Join Zipfizz today - because your future deserves a burst of energy!
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$30-35 hourly 20d ago
Inside Sales Rep - Packaging
Hood Container Corp
Inbound sale representative job in Walker, MI
About the Role:
We seek a highly motivated and skilled Customer Service Representative to join our team in the Corrugated Packaging Manufacturing industry. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your main objective will be to ensure customer satisfaction by addressing inquiries, resolving problems, and processing orders in a timely and efficient manner. You will be working in a fast-paced environment, where your excellent verbal and written communication skills will be put to the test. Your positive attitude and problem-resolution skills will be key to your success in this role.
Minimum Qualifications:
High school diploma or equivalent
1+ years of experience in customer service
Excellent verbal and written communication skills
Ability to work in a fast-paced environment
Strong problem-resolution skills
Preferred Qualifications:
Associate's or Bachelor's degree in a related field
Experience in the Manufacturing industry
Experience in Corrugated a plus
Experience with estimating and estimating software.
Responsibilities:
Communication with customers via phone, e-mail or face-to-face.
Process orders, forms, applications, and requests
Direct requests and unresolved issues to the appropriate resources
Manage customer accounts
Manage purchased items
Prepare formal quotes for customers
Basic knowledge, understanding, and use of technology-related resources
Perform additional duties and responsibilities as required or assigned
Adhere to the safety and quality policies at all times
Comply with the company's attendance/tardiness standards
Skills:
As a Customer Service Representative, you will be using your excellent verbal and written communication skills to address customer inquiries and resolve problems. Your ability to work in a fast-paced environment and your strong problem-resolution skills will be essential to your success in this role. Additionally, your positive attitude and empathy will help you provide exceptional customer service and maintain accurate customer accounts. Finally, your ability to collaborate with other departments will ensure customer satisfaction and contribute to the success of our team.
$37k-61k yearly est. Auto-Apply 5d ago
Inside Sales Representative
North American 4.2
Inbound sale representative job in Kalamazoo, MI
General information Name Inside SalesRepresentative Ref # 1827 City Kalamazoo State Michigan Country United States Work Hours Mon-Fri 8:00am-5:00pm Function Customer Service Description & Requirements Job Description We are in search of an Inside SalesRepresentative to join our growing team. The Inside SalesRepresentative is responsible for engaging with existing customers remotely to increase revenue and expand the company's customer base. This role involves maintaining and growing existing business and generating new business by converting leads into sales opportunities through interna sales activities, proactive outreach, and effectively managing relationships.
Responsibilities Include:
* Prospecting: Performing cold-calling activities through various channels such as phone calls, emails, video meetings, and other online communications.
* Initial Outreach: Identify potential customers through research and outreach activities.
* Sales Pipeline Management: Maintain sales pipeline by continuously nurturing leads and moving them through the sales cycle.
* Product Education: Provide information and promote company products and services to potential customers. Identify opportunities to offer additional products or services that complement the customer's purchases.
* Customize Sales Presentations: Prepare and deliver sales presentations tailored to the needs of different customers.
* Customer Account Management: Oversee designated customer accounts primarily via phone, with occasional opportunities for in person interactions.
* Cross-Department Collaboration: Work closely with various departments to align sales efforts with company goals and customer needs.
* Additional duties or special projects as assigned.
The Ideal Candidate Will Have:
* Ability to engage and build rapport with new people through strong communication and interpersonal skills.
* Familiarity with social media platforms and digital outreach strategies.
* Basic understanding of the sales process and customer journey.
* Proficiency with CRM software, lead generation tools and Microsoft Office Suite (Word, Excel, Power Point)
* Self-motivated with a strong drive to identify and pursue new business opportunities.
* Ability to handle rejection and maintain a positive attitude.
* Able to adjust to strategies and approaches based on feedback and market conditions.
* Strong organizational skills with ability to manage multiple leads simultaneously and evaluate lead quality to optimize strategy.
* Customer-centric with a focus on delivering exceptional service.
* Valid Driver's License and safe driving record; reliable transportation for limited local travel opportunities.
* Physical Requirements: Ability to physically sit at a desk for long periods, operate a computer, and listen / speak clearly on the phone and in person.
Compensation & Benefits
BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.
About BradyPLUS:
BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ******************
BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.
*
$39k-70k yearly est. 29d ago
09218 Inside Sales
SBH Health System 3.8
Inbound sale representative job in Grandville, MI
COSMOPROF SALES ASSOCIATE:
Job Description: By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Cosmoprof:
Build relationships and inspire loyalty.
Recommend additional and complimentary products.
Inform customers of current promotions and events.
Set up advertising displays and arrange merchandise to highlight sales and promotional events.
Ensure our customers are informed about and enrolled in our Loyalty program.
Complete transactions accurately and efficiently.
Maintain a professional store environment and communicate inventory issues.
Demonstrate our Sally Beauty Culture Values.
We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements: Legal wants you to know
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements: The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$53k-70k yearly est. Auto-Apply 60d+ ago
Customer Sales & Serv Rep
Applied Industrial Technologies, Inc. 4.6
Inbound sale representative job in Muskegon, MI
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$36k-42k yearly est. 8d ago
Phone Sales Representative
Weed Man Muskegon 3.9
Inbound sale representative job in Montague, MI
Weed Man Muskegon
Weed Man Muskegon, based in Montague, MI, is a branch of North America's largest franchised lawn care company. As a continuously growing franchise, we are dedicated to providing reliable, high-quality services throughout our area. Our team takes pride in creating healthy, beautiful outdoor spaces while delivering a positive experience for every customer we serve. As we continue to be America's preferred choice in lawn care, we value strong communication, dependability, and a commitment to doing the job right the first time. When you join our team, you're not just starting a job - you're becoming part of a welcoming, supportive, and motivated crew.
About this role:
As a Phone SalesRepresentative, you will serve as the first point of contact for customers, handling both inbound and outbound sales calls related to our lawn services. Throughout the season you will educate homeowners on our programs and additional seasonal treatments, recommending solutions tailored to their needs! Success in this position requires confidently closing sales over the phone, identifying upsell opportunities, and providing clear, knowledgeable explanations of pricing and service details. You will maintain customer information while collaborating with internal teams to ensure a seamless customer experience. If you are a professional, personable, self-motivated, isn't scared of rejection and goal driven - this may be your calling!
Responsibilities:
Follow company compliance standards, quotas, and guidelines
Professionally handle inbound & outbound calls with current and prospective customers
Educate customers on the services of Weed Man
Recommend services based on customer needs
Close sales over the phone & overcome objections
Upsell & cross-sell additional services when appropriate
Clear, informative explanations regarding pricing, promotions, contracts, & billing
Maintain a high level of professionalism & customer satisfaction
Qualifications/Requirements:
High school diploma (or GED)
Valid driver's license (if necessary)
Excellent oral & written communication skills
Advanced customer service/problem solving skills
Vigorous time management
Ability to work in a team/result-oriented environment
Previous sales or industry experience (highly valued, but not required)
Ability to work independently as part of a team
What We Offer:
Competitive Salary & Bonus Program
Industry & Company Training
Advancement Opportunities
Varying Benefit Packages
$26k-36k yearly est. Auto-Apply 60d+ ago
Customer Sales & Serv Rep
DTS Fluid Power 3.6
Inbound sale representative job in Kalamazoo, MI
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
• Assist customers by phone and in person at our facility
• Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
• Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
• Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
• 6 months of customer service experience preferred
• Desire to increase knowledge in industrial distribution products
• Excellent telephone skills
• Ability and desire to learn new systems and processes quickly
• Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
• High school diploma or equivalent
• Valid driver's license and clean driving record (MVR)
• SAP / ERP experience, preferred but not required
• Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
• Base salary and bonus opportunities
• Health, vision, and dental coverage, 401(k) w/ company match
• Paid vacation, sick time, and company holidays
• Tuition reimbursement
• Personalized training and development program
• Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
How much does an inbound sale representative earn in Grand Rapids, MI?
The average inbound sale representative in Grand Rapids, MI earns between $31,000 and $79,000 annually. This compares to the national average inbound sale representative range of $27,000 to $75,000.
Average inbound sale representative salary in Grand Rapids, MI
$50,000
What are the biggest employers of Inbound Sale Representatives in Grand Rapids, MI?
The biggest employers of Inbound Sale Representatives in Grand Rapids, MI are: