Inbound sale representative jobs in Hawaii - 184 jobs

is eligible for a $600 sign-on bonus. Position Function: Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Duties: Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action. Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required. Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately. Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services. Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments. Prepare update forms for deposit and loan accounts, such as address and phone number changes. Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc. Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc Convert inquiries into account openings by referring customers to appropriate business units. Minimum Qualifications: Education: High School diploma or equivalent Experience: 1+ year of customer service experience Competencies: Achieving Results - Perseverance Achieving Results - Decisiveness Communication & Influencing - Approachability Operating Skills - Time Management Self-Management - Adaptability Knowledge, Skills & Abilities: Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

is eligible for a $1,000 sign-on bonus. Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Duties: Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action. Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required. Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately. Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services. Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments. Prepare update forms for deposit and loan accounts, such as address and phone number changes. Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc. Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc Convert inquiries into account openings by referring customers to appropriate business units. Minimum Qualifications: Education: High School diploma or equivalent Experience: 1+ year of customer service experience Competencies: Achieving Results - Perseverance Achieving Results - Decisiveness Communication & Influencing - Approachability Operating Skills - Time Management Self-Management - Adaptability Knowledge, Skills & Abilities: Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Aloha, Join our experienced team at Tropic Fish Hawaii, the largest seafood company in the state. We pride ourselves on delivering the highest quality seafood with unmatched service and reliability. As a Customer Success Representative, your skills and dedication will help us strengthen customer relationships, expand sales opportunities, and uphold our reputation as Hawaii's trusted seafood partner. POSITION SUMMARY The Customer Success Representative is responsible for managing assigned house accounts, driving sales growth, and ensuring customer satisfaction. This role involves introducing and promoting new and existing products, accurately processing orders, and maintaining strong, professional relationships with clients. The position requires effective communication, attention to detail, and a proactive approach to supporting customer needs and company goals. ESSENTIAL DUTIES AND RESPONSIBILITIES Promote and sell new and existing products and services using professional sales practices. Accurately process incoming phone orders and enter them into the company ordering system. Build and maintain positive, long-term relationships with business clients. Consistently achieve or exceed sales goals and revenue targets set by the Director of Sales. Maintain accurate and up-to-date account records, including contacts, phone numbers, emails, and special requirements. Partner with the Office Manager on pricing strategies, promotions, contracts, and marketing programs. Prepare timely reports (daily, weekly, monthly) as required. Use the company portal to access customer and stock information, ensuring order accuracy. Provide the Office Manager with market feedback, customer concerns, and recommendations for solutions. Conduct product demonstrations as needed. Clearly communicate with customers regarding production updates, delays, and resolutions. Collaborate with the sales team and contribute to overall company success. MINIMUM QUALIFICATIONS AND EXPERIENCE High School Diploma required; Bachelor's Degree preferred. At least 1 year of seafood industry sales experience or 2 years in product sales. Strong ability to work under pressure, meet deadlines, and exercise sound judgment with confidential information. Proven skills in sales, communication, time management, organization, and negotiation. Proficiency in Microsoft Office (Excel, Word, Outlook) and comfort with technology. Strong interpersonal skills with a demonstrated ability to build positive client relationships. Valid driver's license, current registration, and proof of insurance; clean driving abstract required. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Weekend availability Work Location: One location Health insurance

Customer Success Representative Z MANA Smart Security - Honolulu, HI We: Z MANA is changing the Security and Smart automation market for the people of Hawaii. We are looking for someone to join us on this journey as we bring new technologies and excellent customer service to the islands. Benefits Competitive Pay DOE Product specific training Medical, Dental, Vision 401K You: Are passionate about customer satisfaction and will do whatever it takes to keep the customer happy. Are a person of integrity and strong character that can help us build our vision Are a world class Salesperson with an extensive background in Security and alarm systems Have Leads in the pipeline and can bring a strategy for generating new leads Understand account generation and the Security as A Service modeling structure. Z MANA Sales representatives will have working knowledge in the C15 (A) (B) /Low Voltage world (Alarm systems, Access Controls, Security Surveillance, Telecommunications, etc...) and be able to sell products, goods, and services to customers. The potential applicant should have some key contacts that they can also bring to the organization. Responsibilities and Duties The Customer Success representatives will work with customers to find what they want, create solutions and ensure a smooth sales process. The Customer Success representative will work to find new sales leads, through our known leads, client referrals, etc. Sometimes, sales representatives will focus on inside sales, which typically involves "cold calling" for new clients while in an office setting, or outside sales, which involves visiting clients in the field with new or existing clients. Often, these sales representatives will have a combination inside/outside sales job. Qualifications and Skills Need to be able to sell and close deals. Customer Service Skills: The customer is always right. You will need to be able to speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them. Having a working knowledge of the C15/Low Voltage world. Excellent computer skills and Phone application familiarity Working knowledge of Smart home and security alarm systems, 2GIG, Alarm.com a plus Taking the necessary training courses to familiarize yourself with the product line of the company. Communication Skills: You will need to speak to customers about a product's different features, and answer any questions they might have. Flexibility: You might have to work long hours, nights or weekends. Persistence: Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job. Required experience: Sales: 2 years (preferably in the Security Alarm Industry) Prior work experience interfacing with customers

Inventor Gregory Taylor started work on this invention in 1976, with the goal of reducing the “average Joe's” electric bill. By 1995, Taylor had invented the KVAR™ Energy Controller (KEC) Unit, a one-of-a-kind cost saving tool and received his first U.S. Patent in August of that same year. (U.S. PATENT # 5,440,442) KVAR™ Energy Savings, Inc. (KVAR™ Corp.), a Florida State corporation, began manufacturing and distributing the KVAR Energy Controller (KEC) in 1995 Job Description Job Summary We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person. Responsibilities Listen, document, and help resolve conflicts with customers Answer questions or handle complaints from customers Field phone calls, emails, and chat requests Provide information to customers about order status and product queries Process customer orders/changes/returns according to established department policies and procedures Work closely with the credit department to resolve disputed credit items Qualifications Requirements and Qualifications High school diploma or equivalent Customer service experience a plus Experience with corporate phone systems or switchboard preferred Flexible schedule Additional Information All your information will be kept confidential according to EEO guidelines.

Are you interested in joining an exciting team? We are looking for people who seek a great career in a business savvy organization, and an opportunity to have a lasting career. Money Mart is seeking people who deliver excellent customer service, and have a desire to push boundaries. We offer competitive pay, quarterly bonuses, benefits and a fast-paced work place focused on developing leaders! Who are we? Money Mart has been helping people with their financial needs for over 25 years. Whether you need a payday loan, your check cashed, or simply need to wire some money, Money Mart is here to serve you. With branches open late, it's easy to see why more and more people choose us for fast, friendly, hassle-free solutions. What do you do? In this role - you will do it all; sales, customer service, local marketing, collections, security of your store, and the list goes on… In our company, the brighter you shine, the more training, and personal development you will get. This is a retail career, not just any ordinary job!! What do we need? You have retail experience in fast a paced environment. You have an amazing personality and communication style. You are super-organized and are a problem solver. You take pride in everything that you do, and it shows. You have unquestionable integrity. Why work for us? We invest in our employees, and offer extensive training, and development programs to set you up for future success. If we sound like a fit, and you're ready to start an exciting career with an organization that fosters employee growth, apply today! Job Description Consistently provide a high level of customer service in a prompt and timely manner. Maintain branch appearance and cleanliness. Knowledge of all check cashing procedures, check rates, and able to identify the various types of checks. Knowledge of all secondary products and services and how to cross sell them to the customer. Display effective verbal, written, and listening skills. Exhibits positive attitude during times of change. Handles and pays out money according to policy and procedure. Ensures customer complaints are handled with a sense of urgency, using good judgment and superior customer service. Ensure all complaints are reported to the supervisor timely. Understand and comply with all company policies and procedures. Properly use the Point of sale system to cash checks, process loan transactions, sell products, and balance cash drawer. Accurately account for all cash and negotiable equivalents by following all policy and procedures. Assist Manager in the collection process and prepare files for collections. Adhere to operational Security and LP policies as per company policy including all open and closing procedures. Knowledge of the general office duties and how to properly use all office equipment. Complete all paperwork timely and accurately. Complete all other tasks as directed by the Supervisor. Insures accurate input of all data into company and vendor systems. Insures full compliance with all Anti Money Laundering policy and procedures. Qualifications Previous banking, retail or sales experience Customer Service oriented Ability to multitask. Good computer skills. Excellent interpersonal & communication skills. Previous cash handling or sales experience of any kind a plus. Ability to work a flexible schedule including nights and weekends Additional Information All your information will be kept confidential according to EEO guidelines.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

is based out of Kailua-Kona. **MUST BE CURRENTLY LIVING IN HAWAII Honsador has grown over the years to become the largest building materials supplier in Hawaii. The Company has operations on all four major Hawaiian Islands with branch outlets on Oahu, Maui, Kauai, Kona & Hilo. Responsibilities: Determine customers' needs and recommend appropriate products and solutions, guiding customers to make the best product and service selections that will provide value to their business. Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints and follow-ups. Develop profitable business with new customers through excellent selling, customer service and problem-solving. Continuously improve and maintain in-depth product knowledge and expertise. Code and input customer orders, pricing information into the computer system, and schedule delivery of products. Follow a product/supply checklist for each customer's job and up-selling additional products and supplies. Accept payment and apply it to the appropriate customer account. Follow up on deliveries to ensure materials arrived complete and on time as promised. Qualifications: Previous experience in sales, new construction and/or commercial projects preferred Knowledge of building materials, building process, and local building codes preferred Excellent communication and interpersonal skills Excellent computer and math skills (add, subtract, multiply, and divide common fractions/decimals) Effective time management and prioritization skills Ability to work in a fast-paced environment Experience working in a team atmosphere Must take and pass drug test and consent to a background check Competencies: Customer Focus Building Trust Communication Sense of Ownership From

Job DescriptionDO YOU WANT TO MAKE A DIFFERENCE? Join a spirited, dynamic team with Hawai`i's leading credit union as we make a difference in our community - providing financial value, exceptional service, and state-of-the-art convenience to our members. Position Title: Branch Services Representative II - Part Time Department: McCully Branch FLSA Classification: Non-Exempt Reports to: Member Relationship Supervisor Employee Benefits One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck. In addition to competitive pay, we are proud to offer a comprehensive benefits package. 401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC) Employee Loan Discount Company Subsidizes 50% for Adult Monthly Bus Pass Cash Reward Employee Referral Program Workiversary Cash Reward and Gifts Internal and External Professional Development Opportunities And Many More! Position Purpose: This high member contact position assists members by processing their transactions in an accurate and timely manner and complies with regulatory recordkeeping. Actively sells and cross-sells credit union products and services within the guidelines of the established production programs and furnishes account statuses. This position is also responsible for the daily operations, as needed. Essential Functions: Accurately and efficiently processes transactions. Accurately and efficiently performs service requests. Completes and files regulatory reports as required. Responsible for accurate handling and maintaining of all cash/negotiable instruments and end-of-day balancing. Processes check deposits through Check 21 solution. Cross-sells products and services to members. Opens accounts. Directs daily branch operations. Trains Branch Services Representatives, as needed. Performs other duties as assigned Performance Standards: Meet strategic objective for service level (NPS). Accurately process requests. Maintain efficient production levels to support branch. Perform cash/negotiable instruments audit. Effectively maintain daily branch operations to support department. Qualifications: Education/Certification: High school diploma or GED is required. Required Knowledge: Basic understanding of MS Office Suite is desired. Experience Required: Two to four years cash handling and/or customer service experience. Skills/Abilities: Proficient in credit union's core system. Excellent customer service & interpersonal skills and mathematical skills. Able to work in a fast-paced environment; especially where one must frequently convey detailed or important instructions of ideas accurately or quickly. Excellent verbal and written communication skills. Valid driver's license required with clean abstract and vehicle to drive to a branch when scheduled. Activities and Requirements of this Position: Repetitive Motion: Movements frequently and regularly required using wrists, hands, and/or fingers. Communication Skills: Must frequently convey detailed or important instructions of ideas accurately and quickly. Visual Abilities: Average visual acuity necessary to read, prepare and inspect documents or products. Hearing: Able to hear average or normal conversations and receive information. Physical Strength: Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs. Reasoning Ability: Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables. Mathematics Ability: Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator. Language Ability: Able to write and compose sentences using proper punctuation, and English language. Able to communicate in complex sentences; using normal word order with present and past tenses and a command of the English vocabulary. Working Conditions: Air-conditioned, smoke-free office setting. Attendance Requirements: Please note that scheduled attendance requirements may change due to business needs. Business Hours: Monday through Saturday. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.

Job Description State Farm Agency, located in Makawao, HI is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: Answer phones and greet clients. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. You will receive: Base pay Valuable experience Growth potential/Opportunity for advancement within my office Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Ability to work in a team environment Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Property Casualty license (must be able to obtain) Life and Health license (must be able to obtain) This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Responsibilities: - Free paper and web media advertising planning and sales. - This position's roles are very flexible. If you prefer other roles such as Sales Administrative Assistant, Sales Support, or Advertisement Creator, it will be possible to become that position instead of a Planning and Sales position, depending on your experience and the company situation. - You can start working as an Assistant Sales Manager if you have enough sales and management experience and skills. Job Description (Planning and Sales Representatives) : - Sell advertising space to clients such as restaurants, retail shops, and stores. - Contact potential clients, make sales presentations, and maintain client accounts. - Be fully knowledgeable about all companies products and services. - Be able to fully demonstrate the company's services with presentations to clients. Requirement: Bilingual in both Japanese and English. Experience in sales, customer service, or any kind of Interpersonal work in any industry. Have a sales aptitude. Driver's license. Compensation: Base Salary($27k~$70k) plus Quarterly Incentives and Annually Bonus Visa Sponsorship: Visa sponsorship is considered for the right candidate

Under the direction of the Senior Processing and Servicing Specialist, Supervisor or Manager this position is accountable for the accurate and timely processing and servicing of loan requests received from various sources and business units while ensuring validation and compliance requirements are followed. Responsibilities include: data entry, quality control review, research, maintenance and updating information to the respective application system.

Insides Sales Representative COMPANY: G P Roadway Solutions DEPARTMENT: Sales, Oahu REPORTS TO: Inside Sales Supervisor STATUS: Non-Union, Non-Exempt Responsible for supporting the outside sales team, clerical, administrative and customer support service for the GPRS Oahu Branch, including Peterson Signs and Unistrut Hawaii. 1 Actively promotes sales of all product offerings to existing and potential customers. 2 Supports the Outside Sales staff with information searches, price quotations, order tracking and processing sales orders, to include, but not limited to sales order entry, sign requisitions, purchase order requisitions, price quotations and customer follow ups. Collects leads/prospects and forwards to Outside Sales staff for follow up. 3 Performs take offs and checks on scope of work for potential bids. Follows up on bid/quote status and updates appropriate logs. 4 Processes submittals, SDS sheets and other documents required by the customer to fulfill the order. 5 Maintains and builds positive customer relationships. 6 Merchandises the showroom making sure shelves are filled to proper levels. Performs routine cleaning to shelving, counters, display cases and other displays. Adjusts and modifies shelving. 7 Performs routine clerical work for the branch such as filing documents, sending faxes, mailers, etc. 8 Assists with inventory control including participation in the annual year-end inventory count. 9 Fills customer orders to include taking material from the warehouse and showroom areas. 10 Performs other duties as assigned. 11 Promotes awareness of and follows Company and general safety policies. 12 Exhibits a core understanding of mutual respect and good customer service orientation in interactions with all people in the workplace. PRINCIPAL REQUIREMENTS 1. Experience in sales and/or office environment preferred. 2. Able to read and understand work orders and other work-related documents andforms. 3. Working knowledge of Word, Excel, Email; aptitude to learn in- house systems; keyboarding skills sufficient to complete daily tasks in a timely manner. 10 key, various office machines, general knowledge of office operations. 4. Excellent interpersonal skills via phone and in person. 5. Well organized, able to work independently. 6. Able to lift 50 pounds regularly, climb ladders. 7. Able to walk through an active loading zone, warehouse, and rentals yard while being vigilant. 8. Able to work under pressure or in a deadline driven environment; working with minimal (or considerable) supervision; the ability to follow instructions; use of discretion and independent judgment; collaboration and cooperation with colleagues. 9. Able to multitask 10. Proficient in math and the ability to calculate on a consistent basis EOE / M / F / Vet / Disabled

is eligible for a $600 sign-on bonus. Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Duties: Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action. Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required. Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately. Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services. Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments. Prepare update forms for deposit and loan accounts, such as address and phone number changes. Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc. Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc Convert inquiries into account openings by referring customers to appropriate business units. Minimum Qualifications: Education: High School diploma or equivalent Experience: 1+ year of customer service experience Competencies: Achieving Results - Perseverance Achieving Results - Decisiveness Communication & Influencing - Approachability Operating Skills - Time Management Self-Management - Adaptability Knowledge, Skills & Abilities: Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

DO YOU WANT TO MAKE A DIFFERENCE? Join a spirited, dynamic team with Hawai`i's leading credit union as we make a difference in our community - providing financial value, exceptional service, and state-of-the-art convenience to our members. Position Title: Branch Services Representative II - Part Time Department: McCully Branch FLSA Classification: Non-Exempt Reports to: Member Relationship Supervisor Employee Benefits One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck. In addition to competitive pay, we are proud to offer a comprehensive benefits package. 401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC) Employee Loan Discount Company Subsidizes 50% for Adult Monthly Bus Pass Cash Reward Employee Referral Program Workiversary Cash Reward and Gifts Internal and External Professional Development Opportunities And Many More! Position Purpose: This high member contact position assists members by processing their transactions in an accurate and timely manner and complies with regulatory recordkeeping. Actively sells and cross-sells credit union products and services within the guidelines of the established production programs and furnishes account statuses. This position is also responsible for the daily operations, as needed. Essential Functions: Accurately and efficiently processes transactions. Accurately and efficiently performs service requests. Completes and files regulatory reports as required. Responsible for accurate handling and maintaining of all cash/negotiable instruments and end-of-day balancing. Processes check deposits through Check 21 solution. Cross-sells products and services to members. Opens accounts. Directs daily branch operations. Trains Branch Services Representatives, as needed. Performs other duties as assigned Performance Standards: Meet strategic objective for service level (NPS). Accurately process requests. Maintain efficient production levels to support branch. Perform cash/negotiable instruments audit. Effectively maintain daily branch operations to support department. Qualifications: Education/Certification: High school diploma or GED is required. Required Knowledge: Basic understanding of MS Office Suite is desired. Experience Required: Two to four years cash handling and/or customer service experience. Skills/Abilities: Proficient in credit union's core system. Excellent customer service & interpersonal skills and mathematical skills. Able to work in a fast-paced environment; especially where one must frequently convey detailed or important instructions of ideas accurately or quickly. Excellent verbal and written communication skills. Valid driver's license required with clean abstract and vehicle to drive to a branch when scheduled. Activities and Requirements of this Position: Repetitive Motion: Movements frequently and regularly required using wrists, hands, and/or fingers. Communication Skills: Must frequently convey detailed or important instructions of ideas accurately and quickly. Visual Abilities: Average visual acuity necessary to read, prepare and inspect documents or products. Hearing: Able to hear average or normal conversations and receive information. Physical Strength: Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs. Reasoning Ability: Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables. Mathematics Ability: Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator. Language Ability: Able to write and compose sentences using proper punctuation, and English language. Able to communicate in complex sentences; using normal word order with present and past tenses and a command of the English vocabulary. Working Conditions: Air-conditioned, smoke-free office setting. Attendance Requirements: Please note that scheduled attendance requirements may change due to business needs. Business Hours: Monday through Saturday. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.

is based out of Lihue**MUST BE CURRENTLY LIVING IN HAWAII CUSTOMER SERVICE REPRESENTATIVE Responsibilities: Determine customers' needs and recommend appropriate products and solutions, guiding customers to make the best product and service selections that will provide value to their business. Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints and follow-ups. Develop profitable business with new customers through excellent selling, customer service and problem-solving. Continuously improve and maintain in-depth product knowledge and expertise. Code and input customer orders, pricing information into the computer system, and schedule delivery of products. Follow a product/supply checklist for each customer's job and up-selling additional products and supplies. Accept payment and apply it to the appropriate customer account. Follow up on deliveries to ensure materials arrived complete and on time as promised. Qualifications: Previous experience in sales, new construction and/or commercial projects preferred Knowledge of building materials, building process, and local building codes preferred Excellent communication and interpersonal skills Excellent computer and math skills (add, subtract, multiply, and divide common fractions/decimals) Effective time management and prioritization skills Ability to work in a fast-paced environment Experience working in a team atmosphere Must take and pass drug test and consent to a background check Competencies: Customer Focus Building Trust Communication Sense of Ownership

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Under the direction of the Senior Processing and Servicing Specialist, Supervisor or Manager this position is accountable for the accurate and timely processing and servicing of loan requests received from various sources and business units while ensuring validation and compliance requirements are followed. Responsibilities include: data entry, quality control review, research, maintenance and updating information to the respective application system. Education: Levels I & II: High School diploma or G.E.D. Level III: High School diploma or G.E.D. 2 years of post-high school education is preferred. Senior: Bachelor's degree from accredited institution or equivalent work experience. Experience: Level is dependent on years of experience and size/complexity of prior positions held. Level I: 1 to 2 years prior branch or bank experience preferred or 2 years of experience in a highly productive customer service work environment or equivalent work experience. Level II: Minimum 2 years of lending or bank experience preferred or 3 years in a highly productive back-office operations setting or equivalent work experience. Level III: Minimum 3 years of prior branch or banking experience or 4 years of experience in a highly productive operations work environment preferably in loans or equivalent work experience. Senior: Minimum 3 years in banking operations / financial services high-production operations work environment, preferably in loans, customer service, insurance, etc. or equivalent. Should have at least one year experience as lead/team leader/supervisor. Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems. 10-Key by touch is highly recommended. Possesses good written and verbal communication skills and have a customer service orientation. Must be a self-starter and able to work with a sense of urgency to meet deadlines. Should be flexible, detail oriented and organized. Must possess and exercise critical thinking skills. Must have a good attendance record and be able to work flexible hours including holidays, weekends and evenings as needed or assigned. Able to quickly adapt to changes in the electronic environment. Must be able to lift up to 25 pounds and push a mail cart weighing up to 25 pounds. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Performs various back-office tasks for most types of consumer loans, commercial loans/lines, small business loans, dealer flooring lines, etc. Handles customer issues/concerns and professionally responds to customer requests. Handles large volumes of work quickly and accurately in a fast-paced environment. (Level II) Uses discretion to ensure data integrity, service level quality standards and deadlines are met, operational policies and procedures are followed, and controls are exercised, and errors corrected. (Level III) Requires knowledge and able to perform the various back office functional tasks for all types of consumer and small business loans. Able to handle customer issues/concerns and professionally responds to customer's requests. Handles large volumes of work quickly and accurately in a fast-paced multiple task environment. Requires independent critical thinking to ensure data integrity and service level quality standards and deadlines are met; operational policies and procedures are followed, controls are exercised and errors are corrected. Possesses the expertise and technical knowledge to service and perform various assigned functional tasks which are complex in nature to service consumer and small business loans, Requires independent critical thinking skills to making sound decisions. (Senior) Responsible for coordination of one or more of the department's daily operations as a leader, to ensure established goals and objectives are met. Possesses the expertise and technical knowledge to service and perform various assigned functional tasks which are complex in nature (service consumer loans, commercial loans, small business, dealer flooring lines etc.) Reviews, prepares, responds to, balances, processes and/or submits various accounting documents, reports and files to internal departments, government agencies and outside companies. Maintains tickler files and databases for Collateral Insurance, Legal Ownership Certificate (LOC) and Uniform Commercial Code (UCC) continuations, Flood Insurance etc. Ensures all documents, reports and files are accurately submitted, recorded and maintained in accordance with department, regulatory and Bank guidelines. (Level III & Senior) Performs quality control checks of workflow(s) throughout the department to ensure accuracy and acceptable performance levels. Prepares and reviews various daily and/or monthly reports as assigned. Reviews, prepares, responds to, balances, processes and/or submits various accounting documents, reports and files to internal departments, Government Agencies, and outside companies. Ensures all documents, reports and files are accurately submitted, recorded, and maintained in accordance with department, regulatory and bank guidelines. Researches and responds to routine and non-routine customer inquiries and correspondences. Assists in meeting department goals and objectives by completing projects assigned. (Level II) Provides specialized technical and operations support; initiates, receives, researches, resolves and responds to routine and non-routine customer inquiries and correspondence. Assists in meeting department goals and objectives by completing assigned projects. (Level III & Senior) Researches and responds to internal and external routine and non-routine customer inquiries and correspondence. Assists with performing preliminary and final functional/performance testing for new or upgraded system/applications. Assists with implementing changes or new functions. (Senior) Responsible for leading processes and functions that require regulatory reporting and scrutiny. Assists unit in implementing strategic goals and process improvements recommended by management. Exercises signing authority as required within the unit. Performs all other miscellaneous responsibilities and duties as assigned.

Job Description Insides Sales Representative COMPANY: G P Roadway Solutions DEPARTMENT: Sales, Oahu REPORTS TO: Inside Sales Supervisor STATUS: Non-Union, Non-Exempt Responsible for supporting the outside sales team, clerical, administrative and customer support service for the GPRS Oahu Branch, including Peterson Signs and Unistrut Hawaii. 1 Actively promotes sales of all product offerings to existing and potential customers. 2 Supports the Outside Sales staff with information searches, price quotations, order tracking and processing sales orders, to include, but not limited to sales order entry, sign requisitions, purchase order requisitions, price quotations and customer follow ups. Collects leads/prospects and forwards to Outside Sales staff for follow up. 3 Performs take offs and checks on scope of work for potential bids. Follows up on bid/quote status and updates appropriate logs. 4 Processes submittals, SDS sheets and other documents required by the customer to fulfill the order. 5 Maintains and builds positive customer relationships. 6 Merchandises the showroom making sure shelves are filled to proper levels. Performs routine cleaning to shelving, counters, display cases and other displays. Adjusts and modifies shelving. 7 Performs routine clerical work for the branch such as filing documents, sending faxes, mailers, etc. 8 Assists with inventory control including participation in the annual year-end inventory count. 9 Fills customer orders to include taking material from the warehouse and showroom areas. 10 Performs other duties as assigned. 11 Promotes awareness of and follows Company and general safety policies. 12 Exhibits a core understanding of mutual respect and good customer service orientation in interactions with all people in the workplace. PRINCIPAL REQUIREMENTS 1. Experience in sales and/or office environment preferred. 2. Able to read and understand work orders and other work-related documents andforms. 3. Working knowledge of Word, Excel, Email; aptitude to learn in- house systems; keyboarding skills sufficient to complete daily tasks in a timely manner. 10 key, various office machines, general knowledge of office operations. 4. Excellent interpersonal skills via phone and in person. 5. Well organized, able to work independently. 6. Able to lift 50 pounds regularly, climb ladders. 7. Able to walk through an active loading zone, warehouse, and rentals yard while being vigilant. 8. Able to work under pressure or in a deadline driven environment; working with minimal (or considerable) supervision; the ability to follow instructions; use of discretion and independent judgment; collaboration and cooperation with colleagues. 9. Able to multitask 10. Proficient in math and the ability to calculate on a consistent basis EOE / M / F / Vet / Disabled