Inbound sale representative jobs in Houston, TX - 635 jobs

Deliver exceptional customer service through inbound and outbound calls. You'll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office. - - THIS IS N Customer Service, Call Center, Service, Retail, Customer

We are looking for a dynamic and motivated Customer Service Representative who is passionate about delivering outstanding customer experiences. The Customer Service Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions. Responsibilities Provide timely and effective customer service through phone, email, and online chat channels. Resolve customer inquiries related to products, billing, services, and technical support. Accurately log and track customer interactions using the internal system. Troubleshoot and resolve customer issues, escalating complex cases as necessary. Offer product and service information, helping customers make informed decisions. Assist with onboarding new customers and explaining company policies and procedures. Collaborate with team members to improve customer experience and operational processes. Follow up with customers to ensure issues have been resolved to their satisfaction. Stay updated on company products, services, promotions, and any changes in procedures. Qualifications High school diploma or equivalent (Bachelor's degree preferred). Proven experience in a customer service role, preferably in the telecommunications or technology industry. Strong communication skills, both verbal and written. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in customer service software, CRM systems, and Microsoft Office Suite. Problem-solving skills and attention to detail. Positive attitude and a passion for helping people. Ability to work independently and as part of a team. If you're interested in this position, please apply with your updated resume.

A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities. Location: Houston, TX Salary: $70,000-$80,000 Position Type: Direct Hire Responsibilities: Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness. Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution. Track and follow up on pending information or documentation to keep projects and orders moving forward. Prioritize workload and respond quickly to changing demands or urgent requests. Provide excellent customer service and maintain strong relationships with clients. Maintain detailed records and ensure all systems are updated accurately. Collaborate cross-functionally within the warehouse and office to resolve issues efficiently. Requirements: Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment. Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting. Strong communication and problem-solving skills; able to think quickly and adapt. Experience with project management or coordinating multiple moving parts preferred. Industry experience in chemicals or chemical sales support is a plus but not required. Proficient in Microsoft Office and ERP/order management systems. Must be able to work fully on site and collaborate closely with team members across departments.

Job Title: Inside Sales Representative (ISR) Department: Inside Sales Reports To: VP of Sales and Commercial Analytics Under the direction of the VP of Sales and Commercial Analytics, the Inside Sales rep will be responsible for developing new leads in white space areas by gauge interest and establishing meetings for Market Development Managers to ensure a smooth sales process for legacy and net new customers. The ISR is accountable for identifying opportunities for rapid growth to drive and exceed their sales targets, grow new physician base, and eliminate ease of use issues by bridging the gap between physicians and Aspira Women's Health while resolving all customer concerns expeditiously. The Inside Sales Representative (ISR) is a passionate, driven, strategic and dynamic sales professional with strong customer service and experience skills. This individual has strong skills in developing white space markets, securing new customers, supporting in field sales personnel, and servicing customers with best-in-class service. This role is an imperative complement to the commercial team with the ability to develop and grow business in all areas of need. ESSENTIAL FUNCTIONS/ACCOUNTABILITY/PERFORMANCE MEASURES Responsible for establishing strategies for exponential growth. Develop white space areas to ensure high levels of new growth, adoption, and penetration. Work in collaboration with existing Field Sales team to promote territory growth and identify open doors. Provide feedback to headquarters on ease-of-use issues and voice of the customer - drive issues to resolution to ensure 100% customer satisfaction. Increase customer satisfaction, loyalty and advocacy. Promote all upcoming Webinars and Sales events in targeted areas. Work with high levels of communication and effectiveness both internally and externally. Drive commercial activation campaigns set by Field Sales Team MINIMUM QUALIFICATIONS Education: BA/BS University Degree Professional Experience: 2+ years B2B Sales Experience Industry Experience: 2+ years Healthcare/Biotech Sales Experience Additional Qualifications: 2+ years Salesforce.com and Microsoft Office Experience KNOWLEDGE, SKILLS, AND ABILITIES Communication: Strong listening and communication skills with the ability to know when to talk and when to listen; listen for common objections and utilize sales training to overcome them. Teamwork: Ability to work in a teamwork environment with operations, marketing or other sales team members. Persuasion: Skills in persuasion and influencing to build relationships, develop trust to lead to closing a sale. Interpersonal: Ability to work independently and be a team player with strong interpersonal skills to effectively interact with all levels of employees. Time Management: Superior time management and critical thinking skills Adaptability: Ability to work under pressure and achieve goals efficiently. ACCOUNTABILITIES/PERFORMANCE MEASUREMENTS Meet or exceed established sales goals/targets. High Scores in the Following Areas: New Physician Follow-Up One Time Sender/ Client Retention New Market Development Manager Introduction Retain/Develop/Grow White Space Business Assist MDMs in Green Space Maintenance and Develop New Opportunities SUPERVISORY RESPONSIBILITIES None

Our client is a well-established plumbing supplies company, with over 35 locations in the state. They are currently looking to hire an Inside Sales Representative to assist customers with in-depth product knowledge and ensure quality service. The Inside Sales Representative will provide exceptional service, process sales transactions, and ensure that client needs are met efficiently and accurately. This role requires strong customer service skills, product knowledge, and the ability to thrive in a fast-paced work environment. This Role Offers: Competitive annual base salary, a comprehensive benefits program, including medical, dental, and vision insurance with prescription coverage. 401(k) and retirement cash account plans to help you save for the future. Life insurance coverage to provide financial security for you and your loved ones. Pre-tax flexible spending accounts for healthcare and dependent care expenses. Well-established company with ample opportunity for professional growth. Focus: Engage and support customers throughout their purchasing journey, providing exceptional service and guidance. Efficiently process sales orders, ensuring precision and attention to detail. Offer customers comprehensive and up-to-date information about product specifications and pricing, empowering them to make informed decisions. Collaborate with the team to deliver outstanding customer service, handling phone inquiries and addressing customer needs with enthusiasm and expertise. Maintain a visually appealing and well-stocked display area, showcasing diverse range of plumbing supplies and ensuring customers have easy access to what they need. Prepare orders for delivery with utmost accuracy, ensuring items are carefully selected and properly packaged for shipment. Adhere to company policies when processing cash sale returns and efficiently manage refund paperwork. Sustain a well-kept and hospitable counter area, cultivating an inviting environment that amplifies the overall customer experience. Skill Set: Completion of high school or an equivalent level of education. 1+ years of wholesale distribution and plumbing industry experience. Excellent customer service and communication skills, and strong relationship- building abilities. Capability to assess customer needs, propose profitable resolutions, and skillfully concluding sales transactions. Ability to safely maneuver a forklift and handle diverse material-handling equipment. In-depth understanding of the product line or the capability to quickly gain comprehensive knowledge. Ability to navigate essential computer functions, along with working knowledge of Microsoft Office suite. Demonstrate a proactive attitude and willingness to support team members in various tasks as needed. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in sales C business development recruiting. We have a strong track record of finding top-performing talent in areas such as sales leadership, account management, and business development strategy. Learn more at bit.ly/3NNY1wM

RESPONSIBILITIES: To direct day-to-day walk-in customer sales opportunities by asking intelligent questions and properly qualifying customer needs. Furthermore, delivering that data comprehensively to the proper territory salesman for follow through. To knowledgeably drive the idea of doing business with ASCO by initiating phone conversations with both existing customers as well as customers that have yet to do business with ASCO. To support the territory salesmen by providing leads, equipment data, and all else needed to expedite the sales processes and allow for more time in front of customers. To maintain sales equipment arrangement, appearance, and functionality to ensure a high-quality customer experience. To maintain weekly inventory of all sales equipment, attachments and all other necessary wholegoods items to maximize branch efficiency and profitability To constantly invest time in gaining a better understanding of your store's equipment offering, equipment operation, and equipment capabilities.

Benefits: Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in AlphaGraphics - US651 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Some Graphics art knowledge is a plus! More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. WHAT WE EXPECT OF YOU: Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. WHAT YOU BRING TO THE TABLE: Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated PostNet International, Inc. franchisee. If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees. *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

R10083703 Inside Sales Representative (Open) How will you CONTRIBUTE and GROW? Airgas is Hiring for an Inside Sales Representative in, Houston, TX! The Inside Sales Representative sells medical, industrial, and specialty gases, as well as welding equipment, hard goods, and tools to customers. This role involves responding to inquiries and concerns from walk-in and call-in customers, providing warehouse support, and collaborating closely with Account Managers to serve customers effectively. At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Recruiter: Cyndy Roy ******************** ************ In particular, you will: * Sell industrial gases, welding equipment, power, and hand tools to customers. * Operate the cash register and enter sales data into the computer system. * Research information for customers using the computer system. * Stock inventory and maintain showroom displays. * Develop and maintain customer relationships. * Provide support for field sales representatives. ________________________ Are you a MATCH? Required Qualifications: * High School Diploma or equivalent required; Associate's degree preferred. * Minimum two (2) years of customer service and/or sales experience. * Bilingual in Spanish (fluent in speaking, writing, and reading) strongly preferred. * Proficiency in Microsoft/Google applications. * Ability to accurately handle cash transactions. * Ability to routinely lift 25 - 75 lbs. and occasionally lift 76 to greater than 125 pounds with the aid of material handling equipment. * Adherence to Airgas safety programs, OSHA, and all related rules, regulations, and procedures applicable to this position's responsibilities. Preferred Qualifications: * Forklift Certification or ability to become forklift certified * Knowledge of welding, gases, industrial, safety supply sales preferred. ________________________ Benefits We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice

About the job Inside Sales Rep The Inside Sales Representative role.Offers a salary range of $18$20 per hour. Customer Engagement: Communicating with clients to understand their needs and provide solutions. Order Processing: Managing sales transactions and ensuring timely delivery. Product Knowledge: Understanding the company's fiberglass doors and plastic products to assist customers effectively. Lead Generation: Identifying potential customers and maintaining relationships with existing ones. Calculating Costs: Pricing, discounts, bulk orders, and shipping fees. Must have: Door or construction experience Package Details

The Customer Service Representative provides responsive end‑to‑end support for customer accounts by managing inquiries, processing orders, coordinating logistics, resolving issues, and maintaining strong communication across customers and internal teams. Essential Functions Answer phones, direct customers to the appropriate contact, and/or provide direct assistance. Receive and verify customer purchase orders and enter them into the ERP system, ensuring same-day processing for some orders in the allocated time frame and next-business-day processing for orders received after the allocated time frame. Maintain proactive communication with customers by providing timely updates on order status, delivery schedules, and issue resolution to foster strong business relationships and ensure customer satisfaction. Participate in weekly sales calls to escalate customer issues and align business priorities. Continually update and maintain customer master data in the ERP system, including customer information, contact details, and pricing. Onboard and set up new customer accounts in the ERP system. Resolve customer issues and complaints promptly, professionally, and to the customer's satisfaction, ensuring all complaints are recorded, submitted, and addressed. Coordinate transportation for hazardous and non-hazardous materials, including both bulk and packaged goods, ensuring compliance with applicable regulations. Work closely with freight and logistics coordinators to arrange ground, air, hot-shot, and export shipments. Manage logistics from order placement through final delivery, coordinating product collection and dispatching readiness with planning, manufacturing, and warehouse teams. Collaborate closely with the sales force, including the Director of Wholesale & Co-Manufacturer, North America, to enhance customer satisfaction and support account objectives. Liaise with the technical team to ensure chemical compatibility and assist with customer technical inquiries. Accompany the Director of Wholesale & Co-Manufacturer, North America on customer visits as needed, providing a customer care perspective during discussions. Build and maintain customer trust through effective communication via telephone, email, Microsoft Teams, and in-person interactions. Assist the Director of Wholesale & Co-Manufacturer, North America with demand forecasting and tracking the status of Supply Agreements and NDAs. Work with the Finance department to resolve billing and invoicing issues as a priority. Prepare, issue, and maintain required customer documentation, including COA, SDS, PDS, and other regulatory or customer-specific documents. Manage customer inventories, as required, and plan timely and cost-effective deliveries for both Innospec and its customers. Provide after-hours assistance, including coverage of on-call phone shifts, as required. Represent Innospec professionally on all customer-related calls, meetings, and communications. Adhere strictly to all company processes, procedures, compliance protocols, and firewall/security requirements. Role Requirements Excellent verbal and written communication skills. Strong attention to detail with effective problem-solving and decision-making abilities. Proficiency in ERP systems, Microsoft Office applications, CRM tools, and communication platforms. Strong organizational, time management, and multitasking skills. Effective conflict resolution and customer relationship management skills. Commitment to continuous learning and professional development. Strong work ethic, professionalism, and a trustworthy, professional appearance. Availability for after-hours and on-call support as required. Ability to travel up to 25% as needed for Annual and Quarterly Business Reviews, customer visits, and account or personnel transitions.

As a Technical Inside Sales Representative (TISR) at Bray Ball Valves/ Flow-Tek, you will serve as the primary point of contact for our valued customers, ensuring exceptional service and support. You will collaborate closely with internal departments Sales Representative, Inside Sales, Technical, Valve, Representative, Sales, Manufacturing

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Check out our many videos to learn more! ************************************* Summary Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products. Responsibilities of Customer Service Representative include, but are not limited to: Responding to customer inquiries regarding company products and services Processing customer phone orders Checking availability of stock and shipping dates Quoting prices, filling order to customer specifications and processing sales data via computer Assisting the outside sales team by preparing price quotes and sourcing products Qualification of the Customer Service Representative include, but are not limited to: 3+ years of Inside Sales experience in metal working or industrial supply is preferred Infor experience is preferred Excellent communication skills Should be enthusiastic and able to work independently Must have experience performing a majority of the functions Prior inside sales/customer service experience Data entry skills, organization, multi-tasking and customer focus is required Regular in-person attendance required #ZRTS Additional Information Physical Demand: Lifting up to 30lbs may be required Working Conditions: Office Training/Certifications: Infor experience preferred Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:00am - 5:00pm Travel: N/A Education: High School Diploma or GED Location: USA:TX:Conroe DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry. DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V

Realty.com is looking for highly-motivated and driven sales individuals with a knack for developing personal relationships and closing deals. Are you looking for a challenging environment with recurring bonus potential? Do you want in on the ground floor of an exciting new real estate tech company? We're just getting started, so you have the chance to come in and help us build the company from the ground up. Your contributions will be felt immediately, all while using your knowledge and expertise in real estate. Responsibilities and Duties Source new clients (Real Estate Agents, Teams, Brokers), schedule and provide demos for potential customers, research and provide product pricing, and complete transactions Develop a high-level understanding and working knowledge of the product in order to act as a subject matter expert when engaging potential customers Build a relationship with your client base and act as a go-between with Realty.com, following up with potential customers in a timely manner as necessary Create and improve personalized and engaging messaging to help drive connect rates, appointment setting, and conversion rates Collaborate with the team in order to improve overall processes and automation and help train other agents on those processes Manage sales pipeline and keep CRM up to date. Qualifications Proven track record of reliable sales performance and dependability in an online environment Values empathy and teamwork Adept at prospecting both new and previous customers, as well as strong contract negotiation skills Strong written and verbal communication skills Entrepreneurial spirit: work consistently to improve your skillset and pivot when necessary Have a passion for customer success- ensure your clients have the tools and support they need to succeed Professional computer skills; able to navigate the internet and find relevant information about properties and agencies to ensure you are properly equipped to have effective conversations Impeccable work ethic; able to work in-office or remote as needed Proficiency in documenting policies, procedures, and processes Experience and proficiency using Customer Relationship Management software Bonus Attributes Currently or previously a licensed real estate agent Familiarity with online real estate lead generation programs (Zillow, Realtor, etc) Familiarity with online real estate software (FollowupBoss, Chime, Boomtown, KVCore, KW Command, etc) Experience and proficiency using auto dialer software (Phoneburner, Ring Central, Crazy Egg, etc) Experience in Mortgage and Title work is a plus Previous work experience in the Real Estate industry Job requirements Requirements Located in the United States Able to speak English fluently, bilingual a plus Previous Sales experience (Preferably in a B2B / SaaS / Online Environment) Must be able to pass a background check in accordance with local laws/regulations Candidate if located in the Houston metro will be expected to report to the Houston office for half of their work week All done! Your application has been successfully submitted! Other jobs

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for a Inside Sales Representative to join our Rexel team in Houston, TX! Summary: Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base. What You'll Do: * Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate * Assist outside sales personnel by processing priority transactions * Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers * Prospect for new accounts within a specified geographical territory * Manage a defined customer base and establish and maintain customer relationships * Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis * Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle * Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends * Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge * Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources * Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need * 2+ years of customer service, sales, or electrical distribution experience * High School or GED - Required Knowledge, Skills & Abilities * Ability to handle basic/intermediate issues and problems * Basic/intermediate product and application knowledge essential * Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs * Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills * Ability to prioritize and manage multiple tasks and deadlines * Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence * Highly self-motivated * Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) * Ability to work overtime as needed Additional Information Physical Demands: * Sit: Must be able to remain in a stationary position - Constantly - at least 51% * Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% * Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% * Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% * Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% * Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally - up to 20% Weight and Force Demands: * Up to 10 pounds - Frequently - 21% to 50% * Up to 25 pounds - Frequently - 21% to 50% * Up to 50 pounds - Occasionally - up to 20% Working Environment: * Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% * Handles or works with potentially dangerous equipment - Occasionally - up to 20% * Travels to offsite locations - Occasionally - up to 20% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Job DescriptionBenefits: Paid time off You May Be a Great Fit as a Customer Retention Specialist at Dale Guidry State Farm if: You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address:7702 FM 1960 E, suite 370, Humble, TX 77346 At Dale Guidry State Farm were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.

The Inside Sales Representative II serves as an advanced liaison between our customers and our company, translating complex customer needs into winning proposals for new products, systems, applications, and WIP jobs. This role requires a deep understanding of customer requirements, the ability to select and size appropriate solutions, negotiate competitive prices from suppliers, and present compelling offers to customers. Responsibilities: Develop and maintain an in-depth knowledge of the company's services, product lines, sales territories, product applications, and pricing structures. Understand and apply OEM relationships to the Customer Service Process. Review, process, and submit customer orders Quoting products and assemblies. Quoting multiple product lines within the vertical. Verifying pricing. Sourcing material Collaborate with Account Managers, Operations, and Production Coordinators to address complex customer service issues. Build and maintain customer trust in the company as a quality, value-added solutions provider. Assist Inside Sales Representatives and Managers within the vertical and other vertical teams with similar duties and responsibilities. Mentor and train junior sales representatives within the team. May utilize OEM sizing and selection software depending on division. Positional Requirements & Qualifications: Education & Experience: Bachelor's degree in business or engineering preferred, or equivalent technical school certification. Alternatively, at least 2-4 years of experience in a sales or application support role within the relevant industry. Skills & Abilities: Proficiency in quality standardization procedures and computer systems. Completion of advanced computer-based technical training. Completion of applicable product type instructor-led technical training. Successful completion of advanced customer experience training. Successful completion of shop orientation hours for assigned product vertical. Successful completion of the level II assessments for the assigned product vertical. Strong written and verbal communication skills. Intermediate knowledge of valves and related products. Intermediate understanding of the chemical, refining, and power markets. Advanced knowledge of Microsoft Office software. Basic mechanical aptitude. Ability to perform job functions with minimal supervision. Clear background check and drug/alcohol screening. Essential Physical Functions Lifting up to 25 pounds Bending, stooping, ability to stand for extended periods of time Must be able to travel and have a clear driving record in accordance to company driving guidelines This job description is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Employee Name:

The Inside Sales Representative role will primarily support the channel sales and marketing departments within Tait. This person will be responsible for responding to sales leads, developing quotes, updating applicable databases, providing technical documentation for our customers, and working with the Channel Sales and Business Development teams to support their sales efforts and provide timely pricing and technical support to prospects and customers. Typical duties of the Inside Sales Representative will include but are not limited to providing support for Customer and Reseller inquiries pertaining to part numbers, quotes, and general non-technical questions in support of the Tait America's sales team, as well as sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. The Inside Sales Representative will work closely with the following teams: Services Group - Understand Tait's services offerings and be able to accurately articulate their value proposition to prospects and customers when inbound questions on services offerings arise. Sales Group - Manage and communicate with sales team on all customer and partner reseller requests for part numbers, individual product quotes, and non-technical questions. Work with regional channel and strategic sales teams to assist in identifying new business opportunities generated via inbound sales leads, marketing campaigns channel partner engagement. Customer Support Team - Understand sales order process and be willing to assist CSR team as needed when support is needed to fully process a quote or order. Finance/Engineering - Communication with these groups regarding any technical or commercial concern that might arise during the quotation process or when developing responses to customers that are more technically advantageous. Responsibilities Assist in planning, organizing, and participating in outbound sales campaigns Ensure understanding of an adherence to internal company policies and procedures Ensure appropriate internal sales KPI's, processes, and procedures are followed Responsible for responding to inbound sales inquiries in a timely manner and routing to appropriate sales team or channel partner as required Prepare and assist sales team with online presentations and demos as required. Monitor and maintain the Hubspot database information as it relates to sales lead management and conversion to sales opportunities Prepare online part quotes for Customers and Resellers when requested Establish and maintain a professional relationship with internal/external customers, team members, and department leads Requirements Computer skill requirements include: MS Word, Excel, and easily adaptable to other in-house software applications Demonstrates good problem-solving skills and a continuous learning mindset Plans, organizes, and prioritizes own daily work routine to meet established schedule with guidance from manager Follows standard practices and procedures in analysing situations or data from which answers can be obtained General knowledge and application of technical and business concepts, procedures, and practices Interpret company policies and procedures to resolve issues Strong written and verbal communication skills Ability to display a high level of initiative, effort and commitment towards completing assignments in a timely manner Determine accuracy and relevance of information Reporting Relationships This position reports directly to the Director of Sales Contracts/Inside Sales Involves a significant amount of interaction with sales management, operations, customer support, and marketing teams Specific Expertise Bachelor's degree in Business or Liberal Arts or 4 years equivalent work experience in a related field Strong phone presence and highly developed customer service and diplomacy skills Aptitude to deal confidently/persuasively with customers Flexibility and willingness to tackle any task Ability to travel (when/if needed)

***Construction Supply Industry experience Preferred*** Job Summary: Inside Sales Representatives are responsible for entering and managing the quote and order process for NEFCO's Customers. Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts; Responsible for generating new business and maintaining existing customer and vendor relationships through targeted phone calls and customer visits as needed; Meeting and exceeding top and bottom line sales and gross profit goals both individually and as a cohesive sales team; Sell and service customers providing pricing and product application information; Generate add-on sales by anticipating other products that a customer may need but has not ordered yet; Input all orders into sales order system in a timely manner; Schedule orders according to customer requirements; Source materials that NEFCO does not keep in stock through interaction with purchasing team; Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers; Keep supervisors apprised of customer issues as warranted; Provide promotional literature and product information as requested; Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite; Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed; and Attend weekly sales meetings. Requirements Qualifications: Demonstrate strong ability to work in fast pace, high pressure environment Excellent computer skills and capability to adeptly operate NEFCO's Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite Excellent verbal and written communication skills Strong customer service skills Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail. Degree is preferred (although industry experience may be considered in lieu of degree) 1-2 years of work experience (preferably in construction supply sales) Essential Functions: Keyboarding Converse verbally on phone and in person Identify and check written documents in mail and on computer

We are seeking a motivated Inside Sales Representative to join our dynamic team. The Inside Sales Representative will play a crucial role in driving sales growth by actively engaging with existing customers and generating new leads through proactive outreach. The ideal candidate will have a strong sales background, excellent communication skills, and a passion for delivering exceptional customer service. Responsibilities:• Proactively reach out to existing customers to identify opportunities for upselling, cross-selling, and contract renewals.• Develop and maintain strong relationships with customers to understand their needs and provide tailored solutions.• Generate new sales leads through outbound calls, emails, and other channels.• Qualify leads and prioritize sales opportunities based on customer needs, budget, and timeline.• Collaborate with the sales team to develop strategies for reaching sales targets and expanding market reach.• Utilize CRM software to manage customer interactions, track sales activities, and maintain accurate records.• Stay informed about industry trends, competitor activities, and market developments to identify new sales opportunities.• Provide product demonstrations and presentations to potential customers, highlighting key features and benefits.• Follow up with customers to ensure satisfaction, address any concerns, and secure repeat business.• Meet or exceed sales targets and KPIs regularly. Qualifications:• Bachelor's degree in business administration, Sales, Marketing, or related field (preferred).• Proven track record of success in inside sales or a similar role, preferably in the industrial or manufacturing sector.• Strong communication skills, both verbal and written, with the ability to articulate technical concepts clearly and persuasively.• Excellent interpersonal skills with a customer-focused mindset.• Self-motivated and results-oriented, with the ability to work independently and as part of a team.• Proficiency in CRM software and Microsoft Office Suite.• Knowledge of air compressor systems and related products (preferred).• Ability to multitask, prioritize tasks, and manage time effectively.• Willingness to learn and adapt to new technologies and sales techniques. Benefits:• Competitive salary with performance-based incentives• Comprehensive health and wellness benefits package• Retirement savings plan with employer matching• Opportunities for professional development and career advancement• Positive and collaborative work environment If you are passionate about sales and eager to join a dynamic team in the air compressor industry, we want to hear from you! Please submit your resume detailing your relevant experience and why you are the ideal candidate for this position.