Inbound sale representative jobs in Irondequoit, NY

Customer Rep needs 1+ years experience Customer Rep requires: Ability to multi-task and manage multiple conflicting priorities Ability to maintain composure through stressful situations Proficient in Microsoft applications Excellent written and oral communication skills required Customer Rep duties: Handle inbound calls, emails, and other inquiries from customers in a professional, courteous, and efficient manner. Provide accurate information regarding products, services, orders, and account status. Troubleshoot customer issues and work with internal teams to resolve concerns quickly. Document all customer interactions in the CRM system with accuracy and attention to detail.

A Customer Sales & Service Representative (CSSR) is responsible for establishing and maintaining profitable relationships with customers on behalf of Applied by taking personal and complete responsibility for each customer contact and by ensuring that customer requirements are met while pursuing the interest of the Company. The CSSR is an integral part of the Applied sales team and interacts with Applied's customers by providing them with information to address inquiries regarding products and services. Responsibilities/Duties: • Professionally handle requests from customers to ensure that issues are resolved promptly and thoroughly. Requests are received via phone, email, fax, EDI, walk-in customers and as communicated by Applied sales associates. • Recommend and source the most profitable products, utilizing internal inventory first, supplier inventory as an alternate option, to meet or improve upon the customer required dates. • Proactive review of open customer orders and pending quotes to ensure on-time responses, shipments, and conversion of quotes to orders. • Communicate disruptions in service levels, approval requests, corrective actions needed, customer feedback, and preventative actions to Service Center management. • Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both Applied and Customer. • Maximize profit by working with suppliers to gain additional chargebacks, recommending the most profitable product offerings. Support pricing and margin improvement efforts by communicating opportunities with management, adopt and utilize methods that will reduce overrides, promote most profitable options to our customers, and recover freight expenses. • Gain and utilize product knowledge and expertise to assist customers with product selections and coordinate supplier engineering support to drive the sales process. • Responsible for personal investment in gaining proficiency in our systems, product training, adoption of company initiatives and tools and overall continuous career development. • Continuously identify and evaluate process improvements that positively impact the Customer's experience by using Customer Feedback, Supplier Nonconformance, and OnTime and Error-Free forms and metrics. • Perform warehouse functions including pulling and packing product, receiving, cycle counting, stock put away and delivery of product. Provides emergency and after hours services as scheduled. • Provide backup support to other associates within the Service Center as necessary along with other duties assigned by management. Education/ Work Experience: Required: • 6+ months of customer service experience or 1+ year of experience in a Stockroom/Driving position within industrial distribution • High school diploma or equivalent • Demonstrated mechanical and mathematical aptitude • Excellent communication and organizational skills • Ability and desire to learn new systems and processes quickly • Strong computer skills, particularly in Excel • Requires ability to sit and stand for extended periods of time, walk, bend, and lift up to 25 lbs. regularly and up to 50 occasionally. Preferred: • SAP experience in a customer service setting • Knowledge of industrial products and hydraulics • Ability to learn and use calipers to measure specs on a wide variety of industrial parts • Highly developed sense of integrity and commitment to customer satisfactions • Demonstrated passion for excellence in customer service • Ability to communicate clearly and professionally, both verbally and in writing • Has a pleasant, patient and friendly attitude • Detail oriented with strong communication and listening skills • Possess a solid work ethic and team player mentality Starting Salary: In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $19-$21/hour depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Rochester, NY Compensation: $25.00/hour Reports To: Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST) Primary Responsibilities * Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary. * Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions. * Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction. * Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed. * Continued Learning - Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes. Expectations * Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up. * Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information. * Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders. * Guidance - Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products. Education and Experience Required * Bachelor's degree in Business, Marketing, Communications, Organizational Leadership, International Business, Hospitality, Finance or Accounting, OR High School Diploma with a minimum of 2 years of relevant HCM experience * Proficiency in Microsoft Office suite * Strong written communication skills for business correspondence. * Strong team player with attention to detail * Self-starter with the ability to handle multiple projects at once. * Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making. Preferred * CPP, FPC, APA, and/or SHRM-CP certified * Experience in customer service or previous client interfacing role * Experience in payroll and/or call center environment Physical requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Cannon Industries A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers' standards grow with each passing year. Computer controlled processes, operators and technicians with decades of experience, and strict procedures for quality control have led Cannon Industries to step ahead of the competition, by earning QS:9000, ISO:9002, and TS:16949 certifications. Cannon Industries, Inc. is a drug, smoke and alcohol free working environment. General Job Description: Communicates with customers on all questions and inquiries related to their orders including on-time delivery of product. Minimum Qualifications: Minimum 2 years customer service experience in an administrative/office setting Excellent phone communication ability Ability to navigate a computer database Attention to detail. Organized with clerical skills. Specific Duties: Responsible for customer order entry from EDI Monitor EDI schedules to make sure EAU (Estimated Annual Usage) is being met, and that customer orders are not dropping out of schedule. Monitor customer websites for purchase orders, schedule changes, request for quotes, quality information Handles customer inquiries pertaining to orders/product Communicates with customers daily to report ship & delivery information Complete ASN (Advance Ship Notice) when parts ship to customer Monitor all shipments by production to customer Maintain all customer files Create Expediter Report Monitor the customers delivery performance Acknowledge customer PO's (purchase orders) Proactively notify customers of late orders Assign RMA's (Return Material Authorization) to quality department for reconciliation Provide proof of delivery to customers as necessary for invoice discrepancies. Maintain and input data pertaining to customer orders in database This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties and responsibilities as it may be deemed necessary.

Benefits: Paid Holidays Sick Time Vacation Time Health insurance As a FASTSIGNS Customer Service Representative/Admin, you will be the initial contact with current customers as well as prospective customers. You will work with customers in numerous ways such as email, telephone, in-person in our FASTSIGNS Center. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will also receive some hands-on experience to familiarize yourself with the materials needed and the production process. You would also assist in the materials management process, which may include ordering of materials as requested, keep the Point of Sale System material costs up to date and exploring cost saving options for materials available in the industry. You will be involved in team meetings and be intimately involved in the success of the FASTSIGNS Center. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Compensation: $19.00 - $21.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Job DescriptionCompany: Wilkins Recreational Vehicles Job Title: Customer Experience Coordinator - Full Time We believe talent makes a difference! Join an award-winning team offering excellent earning potential and opportunities for long-term growth, including a leadership team that values your professionalism, customer focus, and attention to detail. We're looking for team members who create outstanding first impressions-because we know exceptional experiences begin at the front desk. Salary Range: $18.00 - $20.00/hour Job Duties: Greet and welcome all incoming customers in a warm, friendly, and professional manner-creating a positive first impression and helping set the tone for an exceptional experience. Provide excellent front-line customer service by directing customers to the appropriate team member or department with confidence and care. Promptly and professionally answer incoming phone calls, ensuring accurate information is provided or calls are routed appropriately. Support the coordination and check-in process of all incoming new vehicles, working closely with both sales and service departments. Complete associated paperwork and input vehicle information accurately into our system. Serve as a helpful administrative resource for the entire Wilkins RV team-keeping our operations running smoothly and efficiently. Requirements: Strong interpersonal skills with the ability to warmly and professionally interact with customers and colleagues. Dependable, detail-oriented, and organized with a customer-first mindset. Capable of effectively handling multiple calls and tasks in a fast-paced environment while maintaining a positive attitude. Saturday and Evening availability #1 RV Dealer in New York Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York, and Northern Pennsylvania. Powered by JazzHR A0ExFsQYf9

The Inside Sales Representative is responsible for driving revenue growth through proactive customer acquisition, retention, and service excellence. This role involves engaging with prospects and existing customers via phone and email to understand their needs, provides solutions, and ensures a high level of customer satisfaction. Hiring range: Annualized hourly minimum $46,000 to $57,000 plus monthly commissions Key Responsibilities * Builds and nurtures strong relationships with assigned accounts to ensure customer satisfaction, loyalty, and long-term retention. * Manages contracts and account profitability, proactively monitoring activity and addressing issues to prevent churn. * Identifies and pursues upsell, cross-sell, and new business opportunities through inbound/outbound outreach and lead conversion efforts. * Conducts sales calls and prepares quotes, proposals, and contracts, supporting the full sales cycle from prospecting to close. * Collaborates with marketing and sales teams to support campaigns, generate interest, and align strategies for growth. * Responds promptly to customer inquiries, resolving complaints professionally and providing accurate service information. * Coordinates with internal departments to ensure seamless service delivery and alignment with customer expectations. * Maintains detailed CRM records, tracking customer interactions, sales activities, pipeline progress, and performance metrics. * Contributes to process improvements, recommending enhancements to tools, workflows, and customer experience strategies. * Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications The ideal candidate will have proven experience in inside sales, customer service, or account management, supported by a strong educational background. They must be legally eligible to work in the United States and possess a high level of professionalism and customer focus. Experience in B2B sales or a related industry is preferred, along with the ability to work both independently and collaboratively within a team environment. Candidates should demonstrate strong communication and interpersonal skills, as well as the ability to manage multiple tasks and prioritize effectively in a fast-paced setting. Proficiency with CRM systems such as Salesforce or Microsoft Dynamics 365, along with the Microsoft Office Suite, is essential for success in this role. The position requires individuals who are detail-oriented, organized, and capable of building and maintaining strong client relationships. Attributes Responsible, team-oriented individual who is committed to safety, demonstrates strong verbal and written communication skills, committed to customer service and results-oriented with the ability to see the larger picture while focusing on detailed information.

Job DescriptionHere at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.Benefits:401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

Full-time Description Job Description -Customer Service Representative Reports to: Rental Manager Primary Purpose: To greet our customers, generate sales and rental revenue by providing a consultative sales approach with both walk in and call in customers. Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and “first impression officer” by warmly greeting the customer whether by phone or walk-in. Writes contracts , process reservations, and assigns equipment Quotes rental rates during the phone conversation (one call resolution). Product expert and consultant to the customers Handles small equipment sales for walk-in customers. Ensure that your store looks amazing by organizing the show room, providing ideas to improve the customer experience in the store or on location Establish and maintain a professional relationship with all customers(External and Internal) Accountable for managing the equipment rental guidelines and policies. The ability and internal desire to learn and pursue self-improvement Support and act as liaison to the outside sales force. The ability to work independently in a fast-paced environment. Performs other duties as assigned. Skills: Exceptional phone skills, customer service skills and common sense. The ability to calculate figures; such as discounts, interest, and percentages. Excel in a fast paced, highly urgent environment Ability to think on your feet, and natural inclination to go the extra mile to help the customer The ability to close the sale. Accumatica or other ERP system knowledge a plus Experience/Education: High School Diploma or equivalent. 2 - 5 years' experience as a rental coordinator or counter person preferably in the equipment rental industry. Highly competent computer and keyboarding skills (Microsoft Office) The desire to learn new equipment and do on-line learning. Strong verbal communication skills. Prior experience of working with a variety of construction equipment a plus. Verifiable references and a work history Physical Demands: While performing the duties of this job the employee is regularly required to sit, stand and walk. Employee must be able to lift and carry up to 50 lbs. The work environment is that of a typical warehouse office. Some exposure to cold, heat, noise, fumes and dust. Salary Description $20.00 - $22.00 per hour

Our assets are our people, reputation and capital: We make a concerted effort to identify and recruit the very best person for each job. We hire our people one by one. In a service business, we know that without the best people we cannot be the best dealership group. We want to be big enough to handle any request from our customers effectively while being small enough to maintain the personal attention, loyalty, camaraderie, and morale among our employees that we all treasure and that contributes greatly to our success. Responsibilities: Cashier Parts, Service, and Sales customers Accurately maintaining and balancing a cash drawer and accounting of days “Cash Sales”. Handling change, Petty Cash, and other cash transactions. Running credit card transactions accurately. Receipting credit cards, cash, and checks into CDK. Receipting Warranty Payments. Answer incoming calls and provide information/transfer calls to appropriate departments. Accurately and Timely Stocking in Factory Vehicles - Creating key tags, window tags, and folders for Service and Sales. Enter Factory Vehicles into the NYS VERIFI System. Maintaining Gas Receipts. Service Repair Order Filing. Ordering Supplies. Maintaining a clean and stocked Customer lounge. Maintaining a friendly demeanor under pressure with All customers and Staff. Assisting Dealership Administrator/Title Clerk with any duties throughout the day. Qualifications: Prior accounting experience (preferred) CDK experience (preferred) Excellent verbal and written communication skills Strong attention to detail and ability to accurately process and manage large amounts of data Self-motivated enthusiastic/career-oriented presence in a team environment We Offer: Competitive hourly pay based on experience Medical, Dental and Vision and 401(k) Opportunity to grow within organization Equal Opportunity Employer

Customer Service Representative The Lyons National Bank has a Full Time opening for a Customer Service Representative in our new Rushville Branch. The Customer Service Representative is responsible for performing a variety of duties to support the customer service and sales function of a branch office; responding to inquiries or requests for information. Completes the documentation and performs point-of-sale processing on all types of new accounts, e.g., loans, deposits, etc. This position will also provide direct service to customers of the bank with respect to deposit products, consumer loans, and services; or referrals for Insurance Investments and Non-Traditional Bank Products. Qualified candidates will possess a high school diploma or equivalent along with a minimum of three (3) years' related experience preferred. The pay range for this position is $19.00 to $26.00 per hour, depending on experience and qualifications. (Range may be adjusted for applicants with significant experience.) The Lyons National Bank is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

Ransomware and Phishing attacks are the largest threats facing every organization today. Token is revolutionizing how customers secure their organizations utilizing Next-Generation biometric, passwordless MFA. We deliver the next generation of access security, in multiple form factors, that is invulnerable to social engineering, malware, and removes the shortcomings of legacy MFA for organizations where breaches, data loss, and ransomware must be prevented. What We Offer A collaborative environment, with a competitive salary and stock option grants for all employees. We offer medical, dental, and vision insurance, PTO, wellness time, and unlimited sick time. Activism is an important part of our company culture. As such, we encourage volunteering by offering each employee one day to spend supporting an individual cause they care about, and one day as part of a Token team. What You Offer Token is building out our sales team and we're looking for high-energy Inside Sales Representatives. To expand our market reach, we need skilled professionals who can generate and qualify leads and drive sales from within our organization. This role plays a key part in expanding Token's presence in the biometrics and security market by promoting advanced solutions to prospective customers and partners. The ideal candidate is a self-starter with excellent communication skills and a solid understanding of technical sales in a fast-paced environment. You'll be working with a strong team that thrives on communication, transparency, and is committed to building a safer, more secure world one ring at a time. Responsibilities: Engage with inbound and outbound leads through phone, email, and virtual meetings to drive the sales process and close business daily. Qualify and nurture prospects, understanding their needs and aligning them with appropriate Token solutions. Maintain accurate and up-to-date information in the CRM system (e.g., Salesforce), including lead status, opportunity tracking, and customer details. Collaborate with Account Executives, marketing, and technical teams to ensure a consistent and effective sales approach. Conduct product demonstrations to educate prospects on features, benefits, and use cases. Embrace AI-driven sales tools and analytics to optimize lead targeting, forecast opportunities, and enhance engagement strategies. Stay current on industry trends, competitor offerings, and emerging technologies in biometric authentication. Competencies: Adaptability: Able to shift priorities quickly and maintain effectiveness in a fast-changing sales environment. Communication: Articulates value propositions clearly to both technical and non-technical audiences across multiple communication channels. Customer Focus: Listens actively and tailors solutions based on customer needs, building trust and rapport. Technical Acumen: Ability to learn next generation MFA solutions and the ability to explain technical features in an accessible manner. Results Oriented: Driven to meet or exceed sales and activity quotas through disciplined follow-up, pipeline management, and strategic outreach. Educational Requirements: Bachelor's degree in Business, Marketing, Communications, or a related field. Other Experience, Requirements & Qualifications: 1-4 years of inside sales, business development, or lead generation experience, ideally in technology, security, or B2B environments. Familiarity with biometric devices and multifactor authentication. Experience using CRM and sales automation tools (e.g., Salesforce, HubSpot). Strong organizational skills and the ability to manage multiple sales activities simultaneously. Excellent verbal and written communication skills. Self-motivated and goal-oriented with a passion for technology and innovation. If you are an experienced Inside Sales Representative with a passion for cybersecurity and a track record of success, we would love to hear from you. If you meet some, but not necessarily all, of the requirements we still encourage you to apply! Total compensation for this role is between 45,000 and 100,000 OTE, as a combination of salary and variable, depending on your unique mix of education and experience.

Seal & Design, Inc. is a family owned company founded and located in Clarence, NY with three divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC. Salary: $55,000 - $68,000/year Requirements Perform all account management duties by maintaining and growing existing relationships and developing new ones through inbound leads, customer and vendor referrals Calculate costs, offer quotations and follow up on open quotations Understand customer needs and requirements Accurately respond to technical questions Complete order entry, respond to complaints and process returns Responsible for maintaining profit margins Respond to inbound phone and website inquiries as needed Source raw material and parts as needed Set up new customer parts in ERP system Communicate key information to other internal departments Support Inside Sales Manager and outside sales team with special projects and other tasks Observe safety and security procedures Qualifications Bachelor's degree, one to two years or more related experience preferred Proficiency processing a high volume of emails Ability to navigate operating system and Microsoft programs (Teams, Excel, Word, etc.) Technical aptitude and strong attention to detail Problem solving ability Demonstrated ability to calculate markups, margins and other figures as it pertains to quotations Excellent written and verbal communication skills Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow; able to multi-task Ability to work independently and as a member of a team Versatility, flexibility, and a willingness to work with enthusiasm in a dynamic environment Familiarity with PPAP and APQP processes a plus Benefits LATER 401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance

Ruff Day Resort - Webster, NY one of Rochester's most exciting pet care businesses is looking for an Enthusiastic Inside Salesperson. Applicants MUST love dogs! Some inside sales success preferred. Position will take incoming calls from pet owners - no cold calls! Competitive pay including hourly, commission, bonuses... Duties - Answering phone calls, voicemails, and emails in a prompt professional manner. The ability to speak on the phone while entering information into our system is important. Utilizing the company's proven sales process which ensures overall success. Providing accurate and concise information to clients utilizing the tools provided. Handling reservation confirmations in a timely manner along with customer service & add ons. Other duties assigned. The Perks - Competitive pay including hourly commission and bonuses. Work in one of the most fun industries in the country. Bring your dog to work! Free dog training! If the following traits describe you, we encourage you to apply to be part of our growing company with this fun job in a rewarding industry: - Postive Attitude - Upbeat and Enthusiastic - Polished Verbal Skills - Eager to Learn and Apply our Proven Coaching System - Motivated and Enjoys a Fast-paced Environment We look forward to hearing from you soon! Our location is 1085 Gravel Road Webster, NY 14580 [email protected] or ************

Do you enjoy selling, building deals, working with people to solve problems and creating new solutions? Milton CAT is looking for the right team members to invest in as they launch their careers with us. As an Inside Sales Representative, you'll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership branches. You'll gain exposure not only within the construction industry but in agriculture, forestry, and logging with potential opportunities to advance as a specialist within these sectors. Our inside sales program is perfect for those interested in starting their career within the heavy equipment industry. During your time in the program, you will learn about our company, products, parts, services, and processes. This is a dedicated 18 month program broken down into three sections. This position is designed to jump start your career with Milton CAT and prepare you for your long-term career with a leading Caterpillar Dealer. Pay Rate: Starting pay is $22.60 per hour. Incremental increases of pay every 6 months with successful completion of program steps. This position is bonus eligible. Responsibilities Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information via phone, text, and email. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Staying informed about competing products and services. Researching and qualifying new leads. Closing sales and achieving sales targets. Complete ongoing training and development programs. Working with new customers to establish a relationship with Milton CAT and process sales leads. Serve as a liaison between departments. Qualifications Strong customer orientation - able to work with customers to understand their needs and solve challenges. Self-motivated - take ownership for your territory and pride in it. Proficiency in Microsoft Office and CRM software. Excellent communication skills, both verbal and written. Excellent organizational skills and the ability to multitask. Excellent phone and cold calling skills. Exceptional customer service skills. Excellent time management skills and organizational skills. Strong listening and sales skills. Ability to achieve targets and goals. Must have a valid driver's license and maintain a clean driving record. Excellent time management and organizational skills. Technical knowledge and experience within the industry are a plus but not required. The right candidate must have interest and enthusiasm to learn about equipment, technologies, and services so they can connect our customers to the appropriate area within Milton CAT and provide an exceptional customer experience from start to finish. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. Background checks and drug testing are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.

Cannon Industries A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers' standards grow with each passing year. Computer controlled processes, operators and technicians with decades of experience, and strict procedures for quality control have led Cannon Industries to step ahead of the competition, by earning QS:9000, ISO:9002, and TS:16949 certifications. Cannon Industries, Inc. is a drug, smoke and alcohol free working environment. General Job Description: Communicates with customers on all questions and inquiries related to their orders including on-time delivery of product. Minimum Qualifications: Minimum 2 years customer service experience in an administrative/office setting Excellent phone communication ability Ability to navigate a computer database Attention to detail. Organized with clerical skills. Specific Duties: Responsible for customer order entry from EDI Monitor EDI schedules to make sure EAU (Estimated Annual Usage) is being met, and that customer orders are not dropping out of schedule. Monitor customer websites for purchase orders, schedule changes, request for quotes, quality information Handles customer inquiries pertaining to orders/product Communicates with customers daily to report ship & delivery information Complete ASN (Advance Ship Notice) when parts ship to customer Monitor all shipments by production to customer Maintain all customer files Create Expediter Report Monitor the customers delivery performance Acknowledge customer PO's (purchase orders) Proactively notify customers of late orders Assign RMA's (Return Material Authorization) to quality department for reconciliation Provide proof of delivery to customers as necessary for invoice discrepancies. Maintain and input data pertaining to customer orders in database This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties and responsibilities as it may be deemed necessary.

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit. GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

Job Description Seal & Design, Inc. is a family owned company founded and located in Clarence, NY with three divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC. Salary: $55,000 - $68,000/year Requirements Perform all account management duties by maintaining and growing existing relationships and developing new ones through inbound leads, customer and vendor referrals Calculate costs, offer quotations and follow up on open quotations Understand customer needs and requirements Accurately respond to technical questions Complete order entry, respond to complaints and process returns Responsible for maintaining profit margins Respond to inbound phone and website inquiries as needed Source raw material and parts as needed Set up new customer parts in ERP system Communicate key information to other internal departments Support Inside Sales Manager and outside sales team with special projects and other tasks Observe safety and security procedures Qualifications Bachelor's degree, one to two years or more related experience preferred Proficiency processing a high volume of emails Ability to navigate operating system and Microsoft programs (Teams, Excel, Word, etc.) Technical aptitude and strong attention to detail Problem solving ability Demonstrated ability to calculate markups, margins and other figures as it pertains to quotations Excellent written and verbal communication skills Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow; able to multi-task Ability to work independently and as a member of a team Versatility, flexibility, and a willingness to work with enthusiasm in a dynamic environment Familiarity with PPAP and APQP processes a plus Benefits LATER 401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance