How To Become An Inbound Sale Representative: What It Is and Career Path

What is an inbound sale representative and how to become one

Updated January 8, 2025

4 min read

Inbound sales representatives sell a company's products and services from its headquarters. They work alongside a team of representatives who interact with existing and potential customers. Inbound sales representatives are expected to provide exceptional customer experience to every customer.

Some of the tasks that they perform in this capacity include managing high volume of phone calls and providing responses, facilitating sales of all services, coordinating with customers and avoiding any discontinuation from their end, supervising all unresolved complaints for sales, preparing new contracts, and analyzing client requirements and assisting to prepare all service contracts along with ensuring optimal level of client satisfaction at all times. Educational requirements for the position are a high school diploma or a GED. Moreover, prior experience in a similar field, such as sales with a proven record of understanding customer needs, is desirable. Skills required include interpersonal, communication, empathy, and rapport building.

The average hourly salary for the position is $16.80, which equates to $34,951 annually. The career is likely to see growth in the coming years and create new opportunities all across the United States.

ScoreInbound Sale RepresentativeUS Average

Salary

3.6

Avg. Salary $46,054

Avg. Salary $59,228

Stability level

6.4

Growth rate 5%

Growth rate 0.3%

Diversity

2.7

Race

American Indian and Alaska Native 0.24%

Asian 4.07%

Black or African American 3.24%

Hispanic or Latino 9.82%

Unknown 4.41%

White 78.23%

Gender

female 53.64%

male 46.36%

Age - 46

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46

Stress level

6.4

Stress level is manageable

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

4.4

Work life balance is poor

6.4 - fair

Key steps to become an inbound sale representative

Explore inbound sale representative education requirements

Most common inbound sale representative degrees

Bachelor's

37.7 %

High School Diploma

27.9 %

Associate

20.5 %

Start to develop specific inbound sale representative skills

Skills	Percentages
Excellent Interpersonal	21.24%
Customer Service	9.78%
Mutual Funds	9.41%
Excellent Organizational	8.62%
Data Entry	5.45%

Complete relevant inbound sale representative training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New inbound sale representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an inbound sale representative based on U.S. Bureau of Labor Statistics data and data from real inbound sale representative resumes.

Research inbound sale representative duties and responsibilities

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Succeed at inbound sales role utilizing quick rapport building talent while upselling customers.
Create excellent customer service skills and multitasking, by providing professional, reliable customer service in a fast-pace working environment.
Perform adjustments to customers accounts in the CSG and Comtrac database.

Prepare your inbound sale representative resume

When your background is strong enough, you can start writing your inbound sale representative resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an inbound sale representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable inbound sale representative resume templates

Build a professional inbound sale representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your inbound sale representative resume.