Inbound sales representatives sell a company's products and services from its headquarters. They work alongside a team of representatives who interact with existing and potential customers. Inbound sales representatives are expected to provide exceptional customer experience to every customer.
Some of the tasks that they perform in this capacity include managing high volume of phone calls and providing responses, facilitating sales of all services, coordinating with customers and avoiding any discontinuation from their end, supervising all unresolved complaints for sales, preparing new contracts, and analyzing client requirements and assisting to prepare all service contracts along with ensuring optimal level of client satisfaction at all times. Educational requirements for the position are a high school diploma or a GED. Moreover, prior experience in a similar field, such as sales with a proven record of understanding customer needs, is desirable. Skills required include interpersonal, communication, empathy, and rapport building.
The average hourly salary for the position is $16.80, which equates to $34,951 annually. The career is likely to see growth in the coming years and create new opportunities all across the United States.
There is more than meets the eye when it comes to being an inbound sale representative. For example, did you know that they make an average of $16.8 an hour? That's $34,951 a year!
Between 2018 and 2028, the career is expected to grow 5% and produce 20,600 job opportunities across the U.S.
There are certain skills that many inbound sale representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, leadership skills and communication skills.
When it comes to the most important skills required to be an inbound sale representative, we found that a lot of resumes listed 19.5% of inbound sale representatives included customer service, while 14.3% of resumes included communication, and 5.7% of resumes included data entry. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the inbound sale representative job title. But what industry to start with? Most inbound sale representatives actually find jobs in the technology and professional industries.
If you're interested in becoming an inbound sale representative, one of the first things to consider is how much education you need. We've determined that 29.1% of inbound sale representatives have a bachelor's degree. In terms of higher education levels, we found that 3.4% of inbound sale representatives have master's degrees. Even though some inbound sale representatives have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an inbound sale representative. When we researched the most common majors for an inbound sale representative, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on inbound sale representative resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become an inbound sale representative. In fact, many inbound sale representative jobs require experience in a role such as customer service representative. Meanwhile, many inbound sale representatives also have previous career experience in roles such as cashier or sales associate.