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Become An Inbound Sale Representative

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Working As An Inbound Sale Representative

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $34,000

    Average Salary

What Does An Inbound Sale Representative Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become An Inbound Sale Representative

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Inbound Sale Representative Career Paths

Inbound Sale Representative
Account Executive Account Manager
Sales Account Manager
6 Yearsyrs
Account Executive Sales Manager Account Manager
Director, Inside Sales
6 Yearsyrs
Account Executive Sales Manager
Corporate Sales Manager
6 Yearsyrs
Representative Consultant Account Manager
Territory Account Manager
7 Yearsyrs
Representative Executive Assistant Customer Service Manager
Call Center Manager
6 Yearsyrs
Representative Administrator Branch Manager
Business Development Officer
7 Yearsyrs
Certified Nursing Assistant Team Leader Customer Service Manager
Inside Sales Manager
6 Yearsyrs
Certified Nursing Assistant Consultant Business Manager
Business To Business Sales Manager
7 Yearsyrs
Certified Nursing Assistant Senior Technician Specialist Director Of Sales
Director Of Sales & Service
10 Yearsyrs
Service Representative Sales Specialist Senior Account Manager
Client Executive
9 Yearsyrs
Service Representative Sales Specialist Territory Sales Manager
Commercial Account Manager
8 Yearsyrs
Inside Sales Representative Estimator Parts Manager
Commercial Sales Manager
7 Yearsyrs
Service Representative Sales Specialist Key Account Manager
Account Development Manager
6 Yearsyrs
Inside Sales Representative Business Developer Sales Account Manager
Account Services Manager
6 Yearsyrs
Consultant Regional Sales Manager Channel Manager/Sales Manager
Channel Account Manager
7 Yearsyrs
Specialist Operations Specialist Solution Specialist
Business Account Manager
6 Yearsyrs
Direct Sales Representative Energy Consultant
Lead Generator
5 Yearsyrs
Inside Sales Representative Business Development Specialist
Business Development Lead
8 Yearsyrs
Benefit Specialist Client Services Manager Customer Support Manager
Customer Operations Director
10 Yearsyrs
Admissions Representative Business Developer Business Development Sales Manager
Consulting Sales Manager
5 Yearsyrs
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Do you work as an Inbound Sale Representative?

Help others decide if this is a good career for them

Average Length of Employment
Representative 2.2 years
Top Careers Before Inbound Sale Representative
Cashier 14.4%
Manager 3.0%
Server 3.0%
Internship 2.2%
Top Careers After Inbound Sale Representative
Cashier 10.1%
Server 3.0%
Manager 2.0%

Do you work as an Inbound Sale Representative?

Average Yearly Salary
$34,000
Show Salaries
$23,000
Min 10%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$48,000
Max 90%
Best Paying Company
Altice USA
Highest Paying City
New York, NY
Highest Paying State
New York
Avg Experience Level
1.4 years
How much does an Inbound Sale Representative make at top companies?
The national average salary for an Inbound Sale Representative in the United States is $34,073 per year or $16 per hour. Those in the bottom 10 percent make under $23,000 a year, and the top 10 percent make over $48,000.

How Would You Rate The Salary Of an Inbound Sale Representative?

Have you worked as an Inbound Sale Representative? Help other job seekers by rating your experience as an Inbound Sale Representative.

Top Skills for An Inbound Sale Representative

  1. Customer Service
  2. Internet
  3. Sales Goals
You can check out examples of real life uses of top skills on resumes here:
  • Provided outstanding customer service and basic technical support to new and existing customers in conjunction with sales/retention.
  • Delivered exceptional customer service to the television, Internet and telephone customers.
  • Provided excellent customer service to internal and external customers, while capturing additional revenue opportunities and exceeding sales goals.
  • Maintained call and data entry accuracy levels that meet department expectations.
  • Support customers in opening new accounts and upgrading existing service.er challenges.

Rank:

Average Salary:

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Top 10 Best States for Inbound Sale Representatives

  1. Michigan
  2. Rhode Island
  3. New Hampshire
  4. Pennsylvania
  5. Delaware
  6. New York
  7. Texas
  8. Wisconsin
  9. New Jersey
  10. Ohio
  • (1,159 jobs)
  • (146 jobs)
  • (263 jobs)
  • (1,523 jobs)
  • (96 jobs)
  • (1,389 jobs)
  • (3,506 jobs)
  • (822 jobs)
  • (904 jobs)
  • (1,920 jobs)

Inbound Sale Representative Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 6,381 Inbound Sale Representative resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Inbound Sale Representative Resume

View Resume Examples

Inbound Sale Representative Demographics

Gender

Female

50.0%

Male

39.3%

Unknown

10.7%
Ethnicity

White

63.4%

Hispanic or Latino

16.8%

Black or African American

10.5%

Asian

5.7%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

70.8%

French

11.0%

German

3.2%

Portuguese

2.6%

Japanese

2.6%

Turkish

0.6%

Romanian

0.6%

Mandarin

0.6%

Hmong

0.6%

Korean

0.6%

Hungarian

0.6%

Ukrainian

0.6%

Wolof

0.6%

Bosnian

0.6%

Russian

0.6%

Berber

0.6%

Filipino

0.6%

Greek

0.6%

Serbian

0.6%

Croatian

0.6%
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Inbound Sale Representative Education

Schools

University of Phoenix

19.4%

Arizona State University

6.4%

Metropolitan Community College

5.7%

Hudson Valley Community College

5.7%

Kaplan University

5.7%

Ashford University

5.2%

Strayer University

5.0%

University of North Carolina at Greensboro

4.6%

Valencia College

4.1%

Florida State College at Jacksonville

4.1%

University of Akron

4.1%

Miami Dade College

3.7%

Monroe Community College

3.6%

Mesa Community College - Boswell

3.4%

University of Nebraska at Omaha

3.4%

Columbus State Community College

3.4%

Tidewater Community College

3.4%

Texas State University

3.2%

Broward College

3.2%

The Academy

2.8%
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Majors

Business

33.7%

Criminal Justice

6.7%

Psychology

5.7%

Communication

4.9%

General Studies

4.8%

Health Care Administration

4.7%

Nursing

4.0%

Marketing

3.7%

Accounting

3.6%

Medical Assisting Services

3.5%

Finance

3.2%

Management

3.1%

Liberal Arts

3.0%

Computer Science

2.6%

Education

2.4%

Graphic Design

2.4%

Political Science

2.2%

Sociology

2.1%

English

1.9%

Cosmetology

1.9%
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Degrees

Other

37.1%

Bachelors

33.6%

Associate

17.1%

Masters

4.7%

Certificate

4.4%

Diploma

1.8%

License

1.0%

Doctorate

0.4%
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