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Working as an Inbound Sale Representative

Inbound sales representatives sell a company's products and services from its headquarters. They work alongside a team of representatives who interact with existing and potential customers. Inbound sales representatives are expected to provide exceptional customer experience to every customer.

Some of the tasks that they perform in this capacity include managing high volume of phone calls and providing responses, facilitating sales of all services, coordinating with customers and avoiding any discontinuation from their end, supervising all unresolved complaints for sales, preparing new contracts, and analyzing client requirements and assisting to prepare all service contracts along with ensuring optimal level of client satisfaction at all times. Educational requirements for the position are a high school diploma or a GED. Moreover, prior experience in a similar field, such as sales with a proven record of understanding customer needs, is desirable. Skills required include interpersonal, communication, empathy, and rapport building.

The average hourly salary for the position is $16.80, which equates to $34,951 annually. The career is likely to see growth in the coming years and create new opportunities all across the United States.

There is more than meets the eye when it comes to being an inbound sale representative. For example, did you know that they make an average of $16.8 an hour? That's $34,951 a year!

Between 2018 and 2028, the career is expected to grow 5% and produce 20,600 job opportunities across the U.S.

What Does an Inbound Sale Representative Do

There are certain skills that many inbound sale representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, leadership skills and communication skills.

When it comes to the most important skills required to be an inbound sale representative, we found that a lot of resumes listed 19.5% of inbound sale representatives included customer service, while 14.3% of resumes included communication, and 5.7% of resumes included data entry. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the inbound sale representative job title. But what industry to start with? Most inbound sale representatives actually find jobs in the technology and professional industries.

How To Become an Inbound Sale Representative

If you're interested in becoming an inbound sale representative, one of the first things to consider is how much education you need. We've determined that 29.1% of inbound sale representatives have a bachelor's degree. In terms of higher education levels, we found that 3.4% of inbound sale representatives have master's degrees. Even though some inbound sale representatives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an inbound sale representative. When we researched the most common majors for an inbound sale representative, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on inbound sale representative resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become an inbound sale representative. In fact, many inbound sale representative jobs require experience in a role such as customer service representative. Meanwhile, many inbound sale representatives also have previous career experience in roles such as cashier or sales associate.

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Average Salary$34,951
Job Growth Rate5%

Inbound Sale Representative Career Paths

Top Careers Before Inbound Sale Representative

Cashier
14.4 %

Top Careers After Inbound Sale Representative

Cashier
10.1 %

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Inbound Sale Representative

Inbound Sale Representatives in America make an average salary of $34,951 per year or $17 per hour. The top 10 percent makes over $58,000 per year, while the bottom 10 percent under $21,000 per year.
Average Salary
$34,951

Best Paying Cities

City
Average Salary
New York, NY
Salary Range43k - 86k$61k$61,227
Burke, VA
Salary Range41k - 81k$58k$58,256
Piscataway, NJ
Salary Range40k - 79k$56k$56,328
Sterling Heights, MI
Salary Range36k - 69k$50k$50,071
Las Vegas, NV
Salary Range34k - 67k$49k$48,526
Akron, OH
Salary Range34k - 66k$48k$47,758
$25k
$86k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Inbound Cable Sales Representative)
Inbound Cable Sales Representative)
MCI
MCI
01/29/2021
01/29/2021
$29,21801/29/2021
$29,218
Inbound Cable Sales Representative
Inbound Cable Sales Representative
MCI
MCI
01/29/2021
01/29/2021
$29,21801/29/2021
$29,218
Inbound Cable Sales Representative)
Inbound Cable Sales Representative)
MCI
MCI
01/29/2021
01/29/2021
$29,21801/29/2021
$29,218
Inbound Sales REP Base Plus Commission-February 8Th Start Date
Inbound Sales REP Base Plus Commission-February 8Th Start Date
Extra Space Storage
Extra Space Storage
01/24/2021
01/24/2021
$31,30501/24/2021
$31,305
Inbound Sales Representative-North Austin
Inbound Sales Representative-North Austin
Aerotek
Aerotek
01/18/2021
01/18/2021
$65,32001/18/2021
$65,320
See More Recent Salaries

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Inbound Sale Representative Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Inbound Sale Representative. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write an Inbound Sale Representative Resume

At Zippia, we went through countless Inbound Sale Representative resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Inbound Sale Representative Demographics

Gender

female

53.7 %

male

41.5 %

unknown

4.7 %

Ethnicity

White

82.7 %

Hispanic or Latino

8.0 %

Asian

4.0 %

Foreign Languages Spoken

Spanish

70.8 %

French

11.0 %

German

3.2 %
See More Demographics

Inbound Sale Representative Education

Majors

Business
32.9 %

Degrees

High School Diploma

35.1 %

Bachelors

29.1 %

Associate

19.5 %

Top Colleges for Inbound Sale Representatives

1. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

2. University of Wisconsin - Madison

Madison, WI • Public

In-State Tuition
$10,555
Enrollment
30,360

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Georgia

Athens, GA • Public

In-State Tuition
$11,830
Enrollment
29,474

5. Virginia Polytechnic Institute and State University

Blacksburg, VA • Public

In-State Tuition
$13,620
Enrollment
27,730

6. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

7. Ohio State University

Columbus, OH • Public

In-State Tuition
$10,726
Enrollment
45,769

8. University of Texas at Austin

Austin, TX • Public

In-State Tuition
$10,610
Enrollment
40,329

9. University of Houston

Houston, TX • Public

In-State Tuition
$8,913
Enrollment
37,291

10. SUNY at Binghamton

Vestal, NY • Public

In-State Tuition
$9,808
Enrollment
13,990
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For an Inbound Sale Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.5% of inbound sale representatives listed customer service on their resume, but soft skills such as analytical skills and leadership skills are important as well.

Best States For an Inbound Sale Representative

Some places are better than others when it comes to starting a career as an inbound sale representative. The best states for people in this position are New York, New Jersey, Virginia, and Washington. Inbound sale representatives make the most in New York with an average salary of $61,132. Whereas in New Jersey and Virginia, they would average $56,375 and $56,172, respectively. While inbound sale representatives would only make an average of $53,232 in Washington, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Ohio

Total Inbound Sale Representative Jobs:
1,920
Highest 10% Earn:
$85,000
Location Quotient:
1.42
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Michigan

Total Inbound Sale Representative Jobs:
1,159
Highest 10% Earn:
$91,000
Location Quotient:
1.18
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Nevada

Total Inbound Sale Representative Jobs:
324
Highest 10% Earn:
$90,000
Location Quotient:
1.23
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Inbound Sale Representative Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ inbound sale representatives and discovered their number of inbound sale representative opportunities and average salary. Through our research, we concluded that Cox Enterprises was the best, especially with an average salary of $76,889. Comcast follows up with an average salary of $43,256, and then comes Charter Communications with an average of $39,601. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as an inbound sale representative. The employers include Cox Enterprises, Synchrony Financial, and Progressive

1. Cox Enterprises
4.9
Avg. Salary: 
$76,889
Inbound Sale Representatives Hired: 
285+
2. Comcast
4.7
Avg. Salary: 
$43,256
Inbound Sale Representatives Hired: 
223+
3. Charter Communications
4.8
Avg. Salary: 
$39,601
Inbound Sale Representatives Hired: 
137+
4. Alorica
4.0
Avg. Salary: 
$37,517
Inbound Sale Representatives Hired: 
130+
5. Omaha Steaks
4.7
Avg. Salary: 
$30,238
Inbound Sale Representatives Hired: 
103+
6. Progressive
4.5
Avg. Salary: 
$34,464
Inbound Sale Representatives Hired: 
97+

Inbound Sale Representative Videos

Updated October 2, 2020