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Become An Inbound Sale Representative

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Working As An Inbound Sale Representative

  • Selling or Influencing Others
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • $23,530

    Average Salary

What Does An Inbound Sale Representative Do At Comcast

* Interacts with customers via telephone, e-mail, or face-to-face to assist with a variety of customer inquiries and issues.
* Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
* Elicits and records customer information and inquiries using a computerized system.
* Stays up-to-date with current and emerging communications and entertainment technologies for both the Company and its competition.
* Recognizes, conveys, promotes, and sells products and service value.
* Articulates our competitive advantage.
* Maintains excellent oral and written communication skills, with demonstrated ability to articulate
* relevant information and directions in an organized and concise manner.
* Demonstrates closing techniques consistently, repeatedly, and in a timely manner.
* Demonstrates the ability to establish and maintain effective relationships with customers delivering the Comcast Quality Experience (CQE).
* Acts as an Ambassador for Comcast by building rapport with the
* customer, supporting, reassuring, and educating the customer throughout the call.
* Promotes and recommends Comcast products and services based on a logical relationship to the customer’s needs and interests.
* Enters and confirms sales when appropriate.
* Supports Other lines of business as call volume dictates.
* Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a quality customer experience.
* Achieves overall performance goals of the organization.
* Attends training as required.
* Regular, consistent and punctual attendance.
* Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
* Other duties and responsibilities as assigned.
* Regular, consistent and punctual attendance.
* Must be able to work nights and weekends, variable schedule(s) and overtime as necessary

What Does An Inbound Sale Representative Do At Assurant

* Responsible for making sales presentations and selling our products and services in a fast-paced inbound call center environment.
* Meet and exceed individual and team sales goals, following operational processes and procedures.
* Follow proven scripting to deliver compelling sales presentations.
* Identify needs, gather information, address and overcome customer objections and process transactions as appropriate.
* Manage challenging client situations while maintaining composure and following best practices.
* Respond to customer inquiries, assist and educate customers on the company, and identify opportunities to sell our products and services.
* Appropriately escalate customer requests and situations requiring further assistance when necessary according to guidelines.
* Manage multiple priorities and balance workload based on business needs.
* Responsible for meeting deadlines and quality standards.
* Build and maintain effective internal and external working relationships.
* Request information and/or provide updates as needed.
* Maintain and update product knowledge on an on-going basis and attend workshops, seminars, and other training sessions as appropriate.
* Participate in continuing education opportunities and maintain license requirements.
* Basic Qualifications
* High school diploma or GED
* year related customer service, sales, and/or telemarketing experience
* Other Qualifications
* Excellent verbal and written communication skills
* Ability to multi-task, problem-solve, and work in a fast-paced environment
* Self-disciplined, resilient, and motivated to succeed and grow professionally
* Demonstrated proficiency with basic computer skills including moving between multiple computer screens while entering data
* Ability to work in a sales position where you must meet quality goals while working in a call center environment, (i.e. sitting in a workstation answering back to back telephone calls and using a computer and head set)
* Preferred Qualifications
* years of call center and/or insurance industry experience
* Understanding of call center environment and the importance of meeting service standards
* Proven ability to meet sales goals
* Florida Property & Casualty (2
* or Personal Lines (20
* license
* Bilingual (English
* Spanish

What Does An Inbound Sale Representative Do At Dish

* You will be responsible for new customer growth by sharing your knowledge and enthusiasm about our pricing, service, and technology.
* Our Bilingual Sales Representatives typically talk with 25 30 potential customers per day, nationwide.
* By building quick rapport and using your assertiveness and confidence, youll educate prospective customers on why they should choose DISH! You should feel comfortable overcoming objections, have a desire to constantly learn, and be willing to accept feedback.
* We need driven individuals who can adapt as we continue to grow and who are motivated to advance to handle new responsibilities.
* For more information, please click here

What Does An Inbound Sale Representative Do At Global Industrial

* Assists customers with the intent of selling company products or services through phone, web, fax or mail communication.
* Provide a basic level of customer support but refers more complex problems to other staff members.
* Requires an in-depth knowledge of products and services offered.
* Prepares and follows up on customer quotes.
* Provides pricing and availability of our product to customers.
* Requests and coordinates discounted prices on orders.
* Maintain required call quality level.
* Inputs all sales orders as a result of customer negotiations.
* Sells additional product through suggestive selling techniques.
* Performs other duties as assigned

What Does An Inbound Sale Representative Do At Direct Alliance

* Answer inbound calls from consumers or small to large business.
* Contact and identify the reasons the customer has indicated they no longer desire or need the service.
* Utilize all product knowledge and documentation to provide customers with product recommendations appropriate to solve their issue.
* Create new accounts for customers calling for the first time.
* Collect key information from customers that call in.
* Data entry will also be necessary to compile quotes, orders, and related reporting tools.
* Attain minimal levels of sales revenue performance based on existing tenure-based goals.
* Generate incremental revenue for client partners.
* What do you need

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Inbound Sale Representative Demographics

Gender

  • Female

    54.8%
  • Male

    43.2%
  • Unknown

    2.0%

Ethnicity

  • White

    79.2%
  • Hispanic or Latino

    12.8%
  • Asian

    5.7%
  • Unknown

    1.8%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    72.1%
  • French

    6.7%
  • Portuguese

    3.8%
  • German

    2.9%
  • Japanese

    2.9%
  • Hungarian

    1.0%
  • Turkish

    1.0%
  • Bosnian

    1.0%
  • Greek

    1.0%
  • Tagalog

    1.0%
  • Serbian

    1.0%
  • Hmong

    1.0%
  • Polish

    1.0%
  • Korean

    1.0%
  • Mandarin

    1.0%
  • Arabic

    1.0%
  • Croatian

    1.0%
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Inbound Sale Representative

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Inbound Sale Representative Education

Inbound Sale Representative

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Top Skills for An Inbound Sale Representative

CustomerServiceSkillsInternetServicesEnsureCustomerSatisfactionInboundPhoneCallsDataEntryCustomerInquiriesPotentialCustomersMonthlySalesQuotasNewCustomersVideoProductKnowledgeHighVolumePhoneServicesCreditCardTechnicalSupportCustomerInformationDirectvComcastCurrentCustomersUpsell

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Top Inbound Sale Representative Skills

  1. Customer Service Skills
  2. Internet Services
  3. Ensure Customer Satisfaction
You can check out examples of real life uses of top skills on resumes here:
  • Use customer service skills to appropriately satisfy and building relationships with customers.
  • Closed sales for customer accounts by establishing cable, phone, and internet services and upgrading existing customer's services.
  • Resolved issues to ensure customer satisfaction and maintain product/brand loyalty.
  • Handle between 30-50 inbound phone calls on a daily basis.
  • Complete all data entry with accuracy.

Top Inbound Sale Representative Employers

Inbound Sale Representative Videos

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