What Does An Inbound Sale Representative Do At Comcast
* Interacts with customers via telephone, e-mail, or face-to-face to assist with a variety of customer inquiries and issues.* Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.* Elicits and records customer information and inquiries using a computerized system.* Stays up-to-date with current and emerging communications and entertainment technologies for both the Company and its competition.* Recognizes, conveys, promotes, and sells products and service value.* Articulates our competitive advantage.* Maintains excellent oral and written communication skills, with demonstrated ability to articulate* relevant information and directions in an organized and concise manner.* Demonstrates closing techniques consistently, repeatedly, and in a timely manner.* Demonstrates the ability to establish and maintain effective relationships with customers delivering the Comcast Quality Experience (CQE).* Acts as an Ambassador for Comcast by building rapport with the* customer, supporting, reassuring, and educating the customer throughout the call.* Promotes and recommends Comcast products and services based on a logical relationship to the customer’s needs and interests.* Enters and confirms sales when appropriate.* Supports Other lines of business as call volume dictates.* Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a quality customer experience.* Achieves overall performance goals of the organization.* Attends training as required.* Regular, consistent and punctual attendance.* Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.* Other duties and responsibilities as assigned.* Regular, consistent and punctual attendance.* Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
What Does An Inbound Sale Representative Do At Assurant
* Responsible for making sales presentations and selling our products and services in a fast-paced inbound call center environment. * Meet and exceed individual and team sales goals, following operational processes and procedures. * Follow proven scripting to deliver compelling sales presentations. * Identify needs, gather information, address and overcome customer objections and process transactions as appropriate. * Manage challenging client situations while maintaining composure and following best practices. * Respond to customer inquiries, assist and educate customers on the company, and identify opportunities to sell our products and services. * Appropriately escalate customer requests and situations requiring further assistance when necessary according to guidelines. * Manage multiple priorities and balance workload based on business needs.* Responsible for meeting deadlines and quality standards. * Build and maintain effective internal and external working relationships.* Request information and/or provide updates as needed. * Maintain and update product knowledge on an on-going basis and attend workshops, seminars, and other training sessions as appropriate. * Participate in continuing education opportunities and maintain license requirements. * Basic Qualifications * High school diploma or GED * year related customer service, sales, and/or telemarketing experience * Other Qualifications * Excellent verbal and written communication skills * Ability to multi-task, problem-solve, and work in a fast-paced environment * Self-disciplined, resilient, and motivated to succeed and grow professionally * Demonstrated proficiency with basic computer skills including moving between multiple computer screens while entering data * Ability to work in a sales position where you must meet quality goals while working in a call center environment, (i.e. sitting in a workstation answering back to back telephone calls and using a computer and head set) * Preferred Qualifications * years of call center and/or insurance industry experience * Understanding of call center environment and the importance of meeting service standards * Proven ability to meet sales goals * Florida Property & Casualty (2* or Personal Lines (20* license * Bilingual (English* Spanish
What Does An Inbound Sale Representative Do At Dish
* You will be responsible for new customer growth by sharing your knowledge and enthusiasm about our pricing, service, and technology.* Our Bilingual Sales Representatives typically talk with 25 30 potential customers per day, nationwide.* By building quick rapport and using your assertiveness and confidence, youll educate prospective customers on why they should choose DISH! You should feel comfortable overcoming objections, have a desire to constantly learn, and be willing to accept feedback.* We need driven individuals who can adapt as we continue to grow and who are motivated to advance to handle new responsibilities.* For more information, please click here
What Does An Inbound Sale Representative Do At Global Industrial
* Assists customers with the intent of selling company products or services through phone, web, fax or mail communication.* Provide a basic level of customer support but refers more complex problems to other staff members.* Requires an in-depth knowledge of products and services offered.* Prepares and follows up on customer quotes.* Provides pricing and availability of our product to customers.* Requests and coordinates discounted prices on orders.* Maintain required call quality level.* Inputs all sales orders as a result of customer negotiations.* Sells additional product through suggestive selling techniques.* Performs other duties as assigned
What Does An Inbound Sale Representative Do At Direct Alliance
* Answer inbound calls from consumers or small to large business.* Contact and identify the reasons the customer has indicated they no longer desire or need the service.* Utilize all product knowledge and documentation to provide customers with product recommendations appropriate to solve their issue.* Create new accounts for customers calling for the first time.* Collect key information from customers that call in.* Data entry will also be necessary to compile quotes, orders, and related reporting tools.* Attain minimal levels of sales revenue performance based on existing tenure-based goals.* Generate incremental revenue for client partners.* What do you need
