Inbound sale representative job description

• Grit & resilience.
• Empathy.
• Work ethic.
• Drive.
• Curiosity.
• Teamwork & collaboration with peers/co-workers.
• A measurable history of performance.
• Self-awareness & coachability.

Owl Labs is a hybrid company, we are over 40% remote, and our headquarters is based in Boston, MA. This role is 100% remote and will preferably be available to work 8:30am-5pm Pacific Standard Time.

Owl Labs is an Equal Opportunity Employer committed to our values of embracing inclusivity and creating a culture where everyone feels respected and connected, no matter the location of their work environment. We invite applications from people of all walks of life and are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need accommodations due to a disability, please let us know.

Who We Are

Owl Labs is a collaborative tech company, creating an equalized meeting and learning experience for all, wherever participants may be. Powering hybrid teams and remote work is in our DNA. Owl Labs has been a leader when it comes to celebrating and connecting hybrid teams and classrooms -- meaning both in-office and remote workers, in-room students and at-home learning. We're best known for the Meeting Owl product line, a smart 360 camera, mic, speaker all-in-one solution. Sitting in the center of the table, the Meeting Owl uses vision and voice recognition to shift the camera to focus on who's speaking, giving all participants a feeling as if they're in the same room. With the continued rise of hybrid teams and remote workers, our products allow for better collaboration and productivity no matter your location.

Our award-winning product, the Meeting Owl Pro, was named one of TIME magazine's 100 Best Inventions of 2020 and has been recognized by CES Innovation Awards 2020, Red Dot Design Awards 2020, SXSW Innovation Awards 2020. Our team was recognized as an Inc. Best Workplaces 2020 and 2021 and named on the esteemed Inc.'s Editor's List.

Global Industrial

Corporate Overview

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

Key Responsibilities

* Assists customers with the intent of promoting or selling company products or services through phone, web, fax or mail communication
* Provide a basic level of customer support but refers more complex problems to other staff members
* Requires an in-depth knowledge of products and services offered
* Prepares and follows up on customer quotes as required
* Provides pricing and availability of our product to customers
* Requests and coordinates discounted prices on large orders
* Maintain required call quality level
* Inputs all sales orders as a result of customer negotiations
* Sells additional product through suggestive selling techniques
* Performs other duties as assigned

Competencies and skills

* 2 + years sales or call center experience a plus
* Outstanding written and verbal communication skills
* Demonstrated high level of dependability
* Basic knowledge of MS Word, Excel, Explorer and Outlook
* Ability to organize, prioritize, work in a fast-paced environment, attention to detail, handle multiple tasks and work under time constraints is required

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nearest Major Market: Alpharetta

Nearest Secondary Market: Atlanta

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work. The job posting is for our contact center in Bloomington, Indiana.

Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career - then Extra Space Storage is the place for you!

We are looking for full-time **Inbound Sales/Service Representatives.** Don't like cold calling? Neither do we - our customers call us with any of their needs regarding storage. Your job is to assist potential or current customers with their needs all while delivering amazing customer service.
Pay starts at $15 hourly!

Work Environment:

+ This job operates in a professional office environment.

+ This role routinely uses standard office equipment.

+ The employee is required to sit, stand, walk, use hands for an extended period of time while talking over the phone.

+ Use clear and concise verbal and written communication.

Requirements

+ Act as the first point of call contact for new and existing customers to establish a rapport and build confidence with Storage Express.

+ Process payments from customers using various collection methods to include inbound calls, outbound calls and kiosks while adhering to company guidelines.

+ Make storage solution recommendations according to customer's needs by asking open ended questions.

+ Directly and accurately input information in customized software.

+ Educate customers on company amenities to maximize customer satisfaction and improve profitability.

+ Continually maintain thorough understanding of all company products, services, pricing and promotions in order to communicate the benefits and value of Storage Express and effectively and oppose any customer objections.

+ Prepare rental agreement and documentation on a daily basis.

+ Calmly and professionally handle displeased customers and provide timely feedback to management regarding customer concerns.

+ Monitor rental center kiosks for customer activity.

+ Comply with all legal regulations regarding public storage facilities in various states.

+ Participate in process improvement projects and support other Management directives

**If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.**

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.