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Inbound sale representative jobs in Knoxville, TN

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  • On-Site Technical Customer Service Rep - Starting at $16/hr.

    Foundever

    Inbound sale representative job in Mooresburg, TN

    Technical Customer Service Support Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within 50 MILES OF 2181 W ANDREW JOHNSON HWY. MORRISTOWN, TN 37814 AND BE WILLING TO COMMUTE TO SITE DAILY: THIS IS AN ON-SITE POSITION. Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. What We're Looking For: Ability to multitask in and navigate between screens efficiently while assisting customers Comfortable in a fast-paced environment Must be 18+ years of age High school diploma (or GED equivalent) Must pass a criminal background Key Skills and Responsibilites: Handle inbound customer service calls Drive customer satisfaction through voice, chat and email communication Navigate multiple systems and tools Recommend product solutions for unique customer needs Why You Should Join Us: Pay: $17/hour base rate + growth opportunities up to $19/hour 100% paid training Dedicated time to skill development Benefits including medical, dental, life, and vision insurance 401k retirement plan with company match Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) Employee Assistance Program (EAP) About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
    $17 hourly 11d ago
  • Customer Service Representative

    Jason Breland-State Farm Agency 4.3company rating

    Inbound sale representative job in Maryville, TN

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base Salary Opportunities for monthly bonuses Paid Time Off (1 week after 90 days, up to 3 weeks within the first 5 years) Increase in pay after 6 months for health care allowance Retirement Plan (after two years) Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain prior to start date) Life and Health license (must be able to obtain prior to start date) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $30k-38k yearly est. 21d ago
  • Representative - Customer Service

    Wesco Distribution 4.6company rating

    Inbound sale representative job in Knoxville, TN

    As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities: Support customer base by answering questions, concerns, account inquiries, order entry, as well as handling customer complaints. Monitor customer order reports to assist sales team and customers with order status. Process payments for cash account customers. Research and resolve customer problems, acting as the customer liaison between sales and other departments when necessary. Back-up support to sales counter with walk in and telephone inquiries. Qualifications: High School Degree or Equivalent required Associates' Degree (U.S.)/College Diploma (Canada) preferred 2-4 years of relevant experience Solid interpersonal skills that allow one to work effectively in a diverse working environment Able to effectively communicate both verbally and in writing Able to work well under pressure Strong attention to detail Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Computer literate, including effective working skills of MS Word, Excel, and e-mail #LI-MH1
    $22k-30k yearly est. Auto-Apply 17d ago
  • Outside Sales - Customer Account Representative

    A & B Distributors

    Inbound sale representative job in Knoxville, TN

    Job DescriptionBenefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities A&B Distributors is a local wholesale food distributor. We are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting customer bids, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals for continuous business. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals. Responsibilities Develop rapport and build relationships with existing and potential customers Travel to appointments and meetings with potential and existing customers within your territory Meet or exceed designated sales targets Create and implement an effective sales strategy Document all leads, sales, and customer interactions in customer relationship management (CRM) program Use best practices in negotiation and sales techniques to close sales Qualifications High school diploma/GED required, Bachelors degree preferred Previous experience in outside sales to restaurants Excellent negotiation and customer service skills Strong written and verbal communication skills A positive attitude and ability to be persistent
    $28k-37k yearly est. 13d ago
  • Customer Service Representative

    Collabera 4.5company rating

    Inbound sale representative job in Oak Ridge, TN

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Location : Oak Ridge, TN 37830 Job Title : Customer Service Representative Duration : 7 Months (could go beyond) Details: There is an opportunity for an Appointment Center Clerk for the CONUS Nurse Advice Line. The Nurse Advice Line Appointment Center will be the first line of telephone support for eligible beneficiaries within the Department of Defense and Coast Guard which will interact with both the end user and the remote nurses. The environment will be a 24x7x365 call center style operation located in both Oak Ridge, TN and Broomfield, CO. The selected candidate will join the Nurse Advice Line team to receive in bound telephone requests for Nurse Advice Line services. The candidate will be responsible for following all applicable policies and procedures for verification, support, and service including transfer of the end user to the appropriate care resource, follow through with appointment services, and completing detailed documentation in a fast paced environment. Requirements: The successful candidate will be experienced in customer service and able to demonstrate professionalism and the capacity to handle difficult end user related issues. The candidate must also be able to master detailed training to successfully follow the policies and procedures for DHA, DHS, and HIPAA. Must be available to work any shift. Desired Skills: Familiarity with a call center environment, background in medical appointment setting or other health care environment. Certification in ITIL Foundations, HDI Helpdesk Professional, or comparable certification or training is desired. Experience with Military Health Systems, including knowledge of HIPAA, PII, and IAVA regulations as they apply to DHA requirements is a big plus. Medical knowledge a plus. Qualifications Required Education and Clearance: High school education or equivalent. This position requires that all candidates have or able to obtain and maintain a DoD and DHS Position of Public Trust. Additional Information To get further details or to apply for this position please contact: Sruti Silla ************ ****************************
    $26k-34k yearly est. Easy Apply 1h ago
  • Customer Service Support Representative

    Mindlance 4.6company rating

    Inbound sale representative job in Knoxville, TN

    customers in response to inquiries and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy). Additional Information Pushkaraj Hachibatti | Mindlance, Inc. | Office- ************
    $28k-36k yearly est. 1h ago
  • Account Servicing Representative

    Clearbalance Healthcare 3.9company rating

    Inbound sale representative job in Knoxville, TN

    Account Servicing Representatives (ASR) are responsible for processing client funding requests in an accurate and timely manner. They are responsible for following company guidelines to resolve account exceptions within a reasonable timeframe to ensure optimal outcomes for clients and customers. ASRs are a part of the Loan Servicing Team and work closely with the Customer Success team to ensure customer requests are maintained efficiently to meet the needs and expectations of their assigned customers. RESPONSIBILITIES Ensuring that funding summaries and total sheets are accurate and sent timely to our banking partners and clients. Resolving account exceptions, managing a clean ClearPath Inbox and keeping provider action accounts to a minimum to facilitate prompt funding of accounts. Analyzing customers' exceptions and workmaps to determine ways internally or externally to minimize these activities. Assist in the analysis of customers' performance to identify opportunities for increased loan volume. Report all variances and potential issues to management. Works closely with internal resources to ensure customer and banking partner satisfaction as well as successful problem resolution. Maintains a strong working knowledge of their customers' patient accounting systems and organizational structure. Protect company data at all times. Educate yourself on security measures to protect company property (e.g. shoulder surfing, phishing attacks, etc), be aware if all potential threats and surroundings, never write down information from your computer's monitor, and do not share any company information unless you have confirmed that person's identity. Maintains knowledge of the Bank Secrecy Act (BSA) and the ClearBalance policies that support compliance with BSA. Performs all duties in a manner that fully supports compliance with all laws and ClearBalance policies. Other duties as assigned. EDUCATIONAL AND PROFESSIONAL REQUIREMENTS High School Diploma 2 years of experience in a banking, accounting, or similar business role PERFORMANCE MEASURES Maintain a high level of accuracy in correspondence and reporting to banking partners and clients. Achieve customer objectives defined by company management in the exception process. Maintains high customer satisfaction ratings that meet company standards. Completes required training and development objectives within the assigned time frame. Follow compliance requirements. COMPANY DESCRIPTION: ClearBalance is the leading provider of consumer-friendly patient financing programs to U.S. based hospitals and health systems. Our programs provide a positive experience for patients who need the ability to repay their healthcare expenses with manageable monthly payments while our healthcare partners are able to significantly improve operating margins and minimizes patients referred to collection agencies. ClearBalance has been at the forefront of patient pay management since 1992, setting and delivering a high bar for patient financing solutions, patient pay reimbursement, revenue cycle IT expertise, and the patient/consumer experience.
    $24k-30k yearly est. 60d+ ago
  • Customer Service Representative

    21St. Mortgage 3.2company rating

    Inbound sale representative job in Knoxville, TN

    Level 4 Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance claims, lien releases and more. Must have demonstrated ability to communicate effectively both in oral and written communications especially over email, manage time effectively, work with a team, and follow up with customers to resolve issues. Candidates should have a positive attitude and willingness to provide great service to customers and fellow 21st Team Members. Business Unit - 21st Mortgage 21st Mortgage Privacy Policy
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Auto Customer Service Reps

    Mercedes-Benz of Knoxville 4.0company rating

    Inbound sale representative job in Knoxville, TN

    10131 Parkside Dr., Knoxville, TN 37922 AUTOMOTIVE SERVICE TECHNICIAN State-of-the-Art AC & Heated Facility! Up to $25,000 Sign-on Bonus for Experienced Techs! 1 Year Minimum Technician experience preferred Mercedes-Benz of Knoxvilles state-of-the-art Service Dept. is HIRING NOW for Service Technicians of ALL LEVELS to diagnose problems and perform vehicle repairs and routine service/maintenance. We have a high volume of business and would like to add to our team immediately! We offer great benefits and a clear, defined career path so you can advance your career! Are you an experienced tech that needs a healthy change but youre not local to Knoxville? Let us talk to you about relocating to the beautiful hills of Tennessee. Mercedes-Benz of Knoxville is part of the family-owned Furrow Automotive Group which also includes Infiniti Chattanooga, Porsche Chattanooga, and Land Rover Knoxville/Chattanooga. Many of our employees have been with us for years because we promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. Learn more about us! Apply online today! We offer: Top Tier Pay $20 - $35+ /hour based on experience $60,000 - $95,000 a year REALISTIC earning potential! Continuous, paid training to enhance your skillset - We'll help you become Brand Certified! Up to $25,000 Sign-on Bonus for Mercedes-Benz Master Certified Technician or Sprinter Master Certified Technician Tool Relocation & Moving Allowance negotiable Guaranteed 40 Work Hours per week! Medical, Dental, Vision, Disability & $25,000 Basic Life Insurance 401(k) Retirement Plan with Company Match Paid Holidays and Paid Time Off Employee Discounts on Products & Services & Vehicle Purchase Plans State-of-Art Facility & Equipment - Air-Conditioned & Heated Shop! Gym Membership Discount Teladoc Employee Assistance Program Opportunity for Advancement Responsibilities - Service Technician: Inspect vehicle and diagnose the problem(s) Perform quality repair/maintenance work that meets dealership and manufacturer standards including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc. Provide an estimate of time and parts needed for repair/maintenance Learn new technical information and techniques in training sessions to stay current with rapidly changing technology. Keep shop neat and account for dealership owned tools Other duties may be assigned according to skill level and certification Qualifications - Service Technician: 1 year minimum of experience as a technician is preferred Mercedes-Benz Dealership service department experience is a plus! ASE Certified is a plus! Valid driver's license with an acceptable driving record Flexible and focused on maintaining a high level of customer service Good work ethic and problem-solving skills A positive attitude and works well as part of a team **Please upload your resume. If you don't have one, you may fill our previous work history on your application form. A resume is preferred Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident Must pass pre-employment testing to include background checks, MVR, and drug screen We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. RequiredPreferredJob Industries Customer Service
    $25k-31k yearly est. 28d ago
  • B2B National Sales Support Representative

    Cellular Sales Verizon Authorized Retailer 4.5company rating

    Inbound sale representative job in Knoxville, TN

    Job Description B2B National Sales Support Representative This is a hybrid work environment Great Experiences Start Here Exciting B2B opportunity working with the leader in the wireless industry! You'll work with a team of talented, innovative, and responsible people who enjoy helping others. Leverage the team environment while connecting business customers with their representatives. Earn base pay plus outstanding bonus opportunity, based on your performance. Start your great experience with us today! About the Team The B2B Support Team comes alongside business reps nationwide to act as a liaison between customers, B2B reps and Verizon Customer Service to resolve account needs. Our main goal is to provide an outstanding experience for our clients. This position will focus on connecting business customers with a single point of contact for their wireless needs. What you'll Do: Receive comprehensive training and practice to be fully equipped to succeed. Utilize various leads sources to reach out to Verizon and Cellular Sales customers and align them with available business representatives in their area. Gather and process customer information and disposition call at end of conversation. Insert notes of customer interactions and/or transactions; record details of actions taken. Provide inbound support for market representatives calling with business related issues and questions. Meet or exceed established daily metrics (calls/sales/follow up calls) and performance standards. Communicate professionally and accurately to customers, following company standards/protocols. Ensure adherence to all company compliance and security measures. What we're looking for: Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people. Attention to detail: Taking responsibility for a thorough and detailed method of working. Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs, and giving high priority to customer satisfaction and customer service. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and implications of decisions on other components of the organization. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Desire to Succeed Education and Experience: High School diploma or equivalent experience required. Proficient in Microsoft Excel and Outlook Basic typing and computer skills required Experience with outbound calling preferred What We Offer: Base Pay of $17/hr. Uncapped commission structure Paid Time Off Health, Vision, and Dental Insurance 401k matching Health and Wellness Program Discount on Verizon services Employee Assistance Program Onsite gym and walking trail Schedule: This is a full-time position. Our department is open 8:00 a.m. to 6:00 p.m. Monday through Friday. Qualifications #2024MG #LI-CSOK
    $17 hourly 10d ago
  • Customer Service Representative

    Precision Strip 4.2company rating

    Inbound sale representative job in Vonore, TN

    Job Description Customer Service Representative Precision Strip, Inc. is seeking a dynamic professional to join its Customer Service Team to support the Vonore, TN facility. This individual will be responsible for developing and maintaining on-going relationships with our customers to ensure accurate and timely delivery of material. Every day, you will... Focus on the customers relationship and serve as liaison between the customer and member's of Precision Strip's team Communicate and respond to customer request, discrepancies, and shipping details Enters, updates and maintains customer listing, specifications, customer notes, work orders and purchase order information in is accurate and correct Follow orders through our system to ensure timely delivery of material Serve as the IATF quality expert for the plant by preparing and implementing quality procedures and guidelines and ensure proper training for associates is completed Facilitate all quality audits/recertification Analyze data and makes recommendations for corrective actions and continuous improvement To thrive in this role, you must... Focus on attention to detail and accuracy Support others to accomplish goals Communicate effectively with all levels of the organization and outside the company Look for ways to continuously improve our processes Action oriented to strive to meet our customer's needs About Precision Strip As the nation's largest toll processor, Precision Strip strives to do the exceptional every day. We are a team of collaborative problem solvers, dedicated to providing the best customer service. With our in-house engineering and technical group, we believe no problem is too big. We offer excellent wages and benefits package including medical, dental, life and disability insurance plan, retirement plan, 401(k), paid vacation, paid holidays, and uniforms. Precision Strip is a drug free workplace and an Equal Employment Opportunity Employer. Applications may be completed online at ******************************** Learn more about Precision Strip by visiting ************************ Job Posted by ApplicantPro
    $27k-32k yearly est. 23d ago
  • Customer Service Representative - Oliver Springs, TN

    The Rogers Company 4.8company rating

    Inbound sale representative job in Oak Ridge, TN

    Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States. We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio. We are seeking candidates for a Full Time Customer Service Representative for our Oliver Springs, TN Quarry - This is a full-time CSR position for Rogers Group Inc. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills - able to operate our Truck Scale system, take customer orders, and dispatch trucks. They will perform general clerical duties in accordance with established procedures, requiring some judgement in the selection and interpretation of data. Must be willing to work flexible hours and overtime, including weekends, as needed. Job Requirements: Operate scales in dispatch and delivery of products or material Answer customer calls Assist in processing paperwork for corporate accounting systems such as payable, payroll, etc. Assist sales staff with customer service responsibilities Promote team atmosphere at location and across the division May be called upon at the discretion of Managers to perform other duties Qualifications Previous experience CSR/dispatch experience required High school diploma required Detail oriented with a high degree of accuracy Proficiency with Microsoft Office applications Excellent customer service skills Detail oriented with a high degree of accuracy with the ability to multi-task Ability to work with minimal supervision Excellent communication skills both oral and written Must be able to pass a pre-employment drug screen Must provide valid I9 documentation of worker eligibility As a Rogers Group employee, you will have access to our competitive company perks, including: Group insurance options plus Health Savings Account with annual company contribution. Company paid life insurance, disability insurance, and more. Retirement 401K account with company contribution and match. Paid Holidays Paid vacation Annual performance-based merit increases.
    $26k-33k yearly est. Auto-Apply 45d ago
  • Inside Sales Representative

    Meridian Waste Solutions, Inc. 4.0company rating

    Inbound sale representative job in Knoxville, TN

    The Inside Sales Rep is responsible for providing general assistance to the sales manager and members of the sales team. Essential Duties and Responsibilities • SoftPak data entry for all permanent accounts • Internal tracking/reporting of all sales activity • Email/call/send letters soliciting new business for $300 and below • Communicate with potential new customers to earn their business/send contracts • Primary broker liaison • Processing of service increases/decreases/ownership change/cancellations • Answer commercial customer service calls, follow up and resolve • Communicate with dispatch and sales reps to resolve issues • Communicate with dispatch/management regarding site visits and container deliveries • Commercial billing/contract questions • Enter WO's for missed services/forward information to correct department to ensure issues get resolved • Send daily tracking updates • Update contract file audit • Additional duties as assigned. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/ and or Experience: * Minimum of 1 years' experience in a sales role or Customer Service Role * Professional presentation; is confident, assertive and displays a high level of self-esteem. * Good time management skills to ensure assigned responsibilities are completed in an efficient manner. * Good communication skills (written and verbal); able to effectively communicate to all levels of management, both internally and externally. * Strong active listening skills; gives full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and letting others fully state their ideas. * Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook. * Has the ability to identify the information needed to clarify a situation; seeks information from appropriate sources; has the ability to tackle a problem using a logical, sequential approach and can anticipate the implications of actions. * Is self-motivated; maintains a feeling of pride in work; has a strong work ethic and strives to achieve all goals; is competitive and has a strong drive to win; takes appropriate risks. * Is trustworthy and maintains the highest level of confidentiality at all times. * Is high energy, friendly and engaging; has excellent persuasion skills; can persuade others to change their minds or behavior. * Has a service orientation; is actively looking for ways to help people. * Ability to foster teamwork and enlist the support and participation of others. * Demonstrates the ability for innovation and supports organizational change to enhance organizational effectiveness. * Is responsible for one's performance and sets clear expectations for the performance of his or her team. * Experience in the Solid Waste Industry preferred. Specialized Knowledge Required - Including any required certificates, licenses, and registrations * Must be able to work through others to accomplish goals and objectives. * The ability to establish processes and procedures to ensure effective department workflow. * The ability to track, measure and manage performance is required. * Have MS Excel skills at an advanced level. * Strong analytical skills. * Ability to effectively manage multiple projects and tasks and meet deadlines. * Strong organizational skills and ability to work in high-volume, fast-paced environment. * Ability to work effectively and efficiently within a team environment. * Ability to complete projects and assignments with minimal direction from leadership. * An understanding of business unit operational functions and related needs and requirements and the ability to identify issues, weigh options and provide effective counsel to support sound business decisions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Light lifting (20-25 pounds), office environment WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements. * Travel: Not required.
    $32k-58k yearly est. 11d ago
  • Customer Solutions Representative - Fulfillment Operations

    First Horizon Bank 3.9company rating

    Inbound sale representative job in Knoxville, TN

    At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. **JOB SUMMARY:** The Customer Solution representative will be the escalation point to solve complex problems that are reported by customers and regulatory agencies and to communicate the progress of the solution to the reporting employee, regulatory agencies, and/or affected customer. The representative is responsible for ensuring all escalated customers and regulatory inquiries are resolved timely and efficiently to meet the highest service quality standards. The representative will fully track solutions and related communication activities and retain critical information concerning customer inquiries. The representative should be able to foresee, project, and recommend solutions to potential problems as well as identify broad impact issues within the company and work with all departmental management to prevent situations which cause negative customer relations. **JOB DUTIES AND RESPONSIBILITIES:** **COMMUNICATION- 45% OF THE JOB** + Effectively communicates (written and verbal) with internal workgroups to resolve problems within established service levels + Regularly communicates (written and verbal) with customers to obtain required information, set expectation for next contact and continues follow up with the customer until final resolution is determined + Raises awareness of customer issues that may exceed service level + Update submitters / regulators agencies of progress towards and completion of customers inquires + Communicates recurring issues as appropriate **ISSUE MANAGEMENT- 45% OF THE JOB** + Self-directed to solve escalated customer problems and selects appropriate solution path based on issue information + Obtains additional information if required to define issue + Document all activities and communications in issue management system + Identifies root-cause of customer issue and recommends appropriate solution + Able to manage multiple issues and ensure resolutions are resolved within service levels **ADDITIONAL RESPONSIBILITIES AND PROCESS IMPROVEMENT- 10% OF THE JOB** + Identify opportunities and provide feedback relating to continuous company/ department improvement + Works effectively as a team member + Demonstrates Firstpower in attitude and relationships **JOB REQUIREMENTS:** + Excellent written and verbal skills + Ability to manage multiple problems effectively + Knowledge of bank products and systems + Ability to analyze problems, identify trends and recommend solutions + Interpersonal skills to work with various levels of management and difficult customers **JOB QUALIFICATIONS:** + Two to three years' experience in bank product service/operations. + BA, BS degree or equivalent in experience + Experience with banking products and systems + Two years' experience written and verbal direct customer communications **Hours** + Monday - Friday + 9:30 AM - 6:00 PM **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $31k-36k yearly est. 24d ago
  • Inside Sales Representative

    ELDS, LLC

    Inbound sale representative job in Knoxville, TN

    The objective of this position is to generate new business for ELDS through making a high volume of outbound phone calls on a daily basis and negotiating new contracts with prospective customers within the trucking and transportation industry. Essential Functions • Generate an individual book of business through high-volume outbound phone calls, including cold and followup calls, with a goal of 100+ calls per day • Quickly qualify new customers and move them through the sales funnel • Communicate and follow up daily with new and current customers as necessary • Consistently meet a minimum monthly quota for new customer contracts and active devices Essential Skills • Ability to close deals in a timely manner • Excellent verbal and written communication • Strong relationship-building and negotiation skills • Persistence and follow-through Specialized Knowledge • Expert level knowledge of ELDS product offering and competitors' products • Expert level knowledge of the ELD final rule and mandate • General trucking and transportation industry knowledge including regularly used terminology • Working knowledge of MS Office programs Other Qualifications (recommended) • 3 years of inside sales experience in a similar industry • 4 year bachelor degree • Proven track record of sales success Other Job Notes • Working hours Monday through Friday from 9:00am - 5:00pm • Paid hourly plus monthly, uncapped, sales commission based on individual sales This job description is not all inclusive of the daily tasks and responsibilities required for this position. About ELD Solutions ELDS is focused on maximizing efficiencies that ensure companies are getting the most hours of service out of every vehicle and that drivers can safely maximize their earning potential when on the road. Created by experienced trucking professionals and transportation leaders, ELDS is the only electronic log provider specifically focused on ease-of-ordering and implementation for carriers.
    $29k-47k yearly est. 5d ago
  • Inside Sales Representative

    Elds

    Inbound sale representative job in Knoxville, TN

    The objective of this position is to generate new business for ELDS through making a high volume of outbound phone calls on a daily basis and negotiating new contracts with prospective customers within the trucking and transportation industry. Essential Functions • Generate an individual book of business through high-volume outbound phone calls, including cold and followup calls, with a goal of 100+ calls per day • Quickly qualify new customers and move them through the sales funnel • Communicate and follow up daily with new and current customers as necessary • Consistently meet a minimum monthly quota for new customer contracts and active devices Essential Skills • Ability to close deals in a timely manner • Excellent verbal and written communication • Strong relationship-building and negotiation skills • Persistence and follow-through Specialized Knowledge • Expert level knowledge of ELDS product offering and competitors' products • Expert level knowledge of the ELD final rule and mandate • General trucking and transportation industry knowledge including regularly used terminology • Working knowledge of MS Office programs Other Qualifications (recommended) • 3 years of inside sales experience in a similar industry • 4 year bachelor degree • Proven track record of sales success Other Job Notes • Working hours Monday through Friday from 9:00am - 5:00pm • Paid hourly plus monthly, uncapped, sales commission based on individual sales This job description is not all inclusive of the daily tasks and responsibilities required for this position. About ELD Solutions ELDS is focused on maximizing efficiencies that ensure companies are getting the most hours of service out of every vehicle and that drivers can safely maximize their earning potential when on the road. Created by experienced trucking professionals and transportation leaders, ELDS is the only electronic log provider specifically focused on ease-of-ordering and implementation for carriers.
    $29k-47k yearly est. 60d+ ago
  • Inside Sales Represenative

    Priorityoneinc

    Inbound sale representative job in Knoxville, TN

    Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. Priority1, Inc., a dynamic nationwide company, is now seeking college graduates for business to-business product/service telesales in our new Knoxville office. We are looking for enthusiastic, polished, hardworking candidates who want to have a career in sales! Priority1 is a premier consulting and contract logistics company, specializing in LTL, Truckload, Air Freight, and Warehouse services. We are growing at a rapid pace and we are looking to add new Inside Sales Reps to our Knoxville office. As an Inside Sales Rep, you will represent Priority1 Inc and promote our services to new customers, build and maintain your own book of business and provide an exceptional level of customer services. Inside Sales Rep tracks sales opportunities and develops a pipeline of potential customers through strategic relationships. You will be the owner of your own book of business working in a fast paced team environment. In a $700+ Billion industry your prospective client base is unlimited. The Priority1 value proposition delivers best in class solutions for customers, while also reducing their operating cost. This Inside Sales Rep position is the start of a career path that creates consistent personal and professional growth as well as a great income opportunity. Responsibilities Prospecting and developing new business Develop lead generation and utilize CRM to track activity Selling and setting up new accounts Trains customers on use and advantages of web-based shipping and technology Maintaining and growing customer relationships Training and Development At Priority1, we believe in supporting our Inside Sales Reps (ISRs) through best-in-class training and development. New hires can expect three weeks of training inside of their first 24 months, with the potential for additional Senior ISR trainings and management trainings further into their career. All trainings are led by the Executive Development Team, who themselves started in sales. New Inside Sales Reps will learn the ins and outs of the freight industry while developing and honing their sales techniques and skills. Rewards and Recognition We recognize our talent often because we understand how important it is to acknowledge superior performance. Motivated, competitive individuals can expect to have their accomplishments recognized in front of their peers and in front of the entire organization. POSITION REQUIREMENTS Qualifications and Skills Bachelor's Degree Preferred 0-2 year's sales or similar experience preferred Exhibit excellent verbal and written communication skills Problem solver with ability to identify issues and provide solutions Determined to be part of a winning team Strategic relationship builder with focus on customer pipeline and key decision makers Compensation $40,000K Salary + Uncapped Commission Medical Insurance with premiums paid at 100% for employees AND dependents Dental Insurance 100% paid for Employee Vision Insurance HSA with Employer Contributions Life Insurance Short Term Disability Long Term Disability 401(k) Plan Profit Sharing: Typical annual contribution of 15% of total eligible compensation Paid Holidays AND PTO Cancer, Critical Illness, and Accident Policies available Physical Requirements: Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email ***********************. #indeedsales Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $29k-47k yearly est. Auto-Apply 43d ago
  • Insurance Customer Service Representative

    21St. Mortgage 3.2company rating

    Inbound sale representative job in Knoxville, TN

    Answer inbound phone calls from customers, insurance companies or other departments. Process policies daily from Insurance New Loans Queue. Monitor and process requests in Titan Estimates queue to prepare insurance estimates and quote documents for other departments. Contact customers via phone for Welcome Calls. Assist insurance agents in the Sales Queue by calling customers. Process website quote requests for loan customers through website quote queue. Must have ability to communicate effectively both oral and written. Must have ability to multi-task in a fast paced work environment. Must have demonstrated ability to organize and manage time effectively. Prefer to have call center / phone experience or equal customer service experience from other industries. Minimum 2 year degree preferred but not required. Business Unit - 21st Mortgage 21st Mortgage Privacy Policy
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • B2B National Sales Support Representative

    Cellular Sales 4.5company rating

    Inbound sale representative job in Knoxville, TN

    Cellular Sales B2B National Sales Support Representative This is a hybrid work environment Great Experiences Start Here Exciting B2B opportunity working with the leader in the wireless industry! You'll work with a team of talented, innovative, and responsible people who enjoy helping others. Leverage the team environment while connecting business customers with their representatives. Earn base pay plus outstanding bonus opportunity, based on your performance. Start your great experience with us today! About the Team The B2B Support Team comes alongside business reps nationwide to act as a liaison between customers, B2B reps and Verizon Customer Service to resolve account needs. Our main goal is to provide an outstanding experience for our clients. This position will focus on connecting business customers with a single point of contact for their wireless needs. What you'll Do: * Receive comprehensive training and practice to be fully equipped to succeed. * Utilize various leads sources to reach out to Verizon and Cellular Sales customers and align them with available business representatives in their area. * Gather and process customer information and disposition call at end of conversation. * Insert notes of customer interactions and/or transactions; record details of actions taken. * Provide inbound support for market representatives calling with business related issues and questions. * Meet or exceed established daily metrics (calls/sales/follow up calls) and performance standards. * Communicate professionally and accurately to customers, following company standards/protocols. * Ensure adherence to all company compliance and security measures. What we're looking for: * Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people. * Attention to detail: Taking responsibility for a thorough and detailed method of working. * Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs, and giving high priority to customer satisfaction and customer service. * Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and implications of decisions on other components of the organization. * Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. * Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. * Desire to Succeed Education and Experience: * High School diploma or equivalent experience required. * Proficient in Microsoft Excel and Outlook * Basic typing and computer skills required * Experience with outbound calling preferred What We Offer: * Base Pay of $17/hr. * Uncapped commission structure * Paid Time Off * Health, Vision, and Dental Insurance * 401k matching * Health and Wellness Program * Discount on Verizon services * Employee Assistance Program * Onsite gym and walking trail Schedule: This is a full-time position. Our department is open 8:00 a.m. to 6:00 p.m. Monday through Friday. Internal Use Only #2024MG #LI-CSOK
    $17 hourly Auto-Apply 7d ago
  • Customer Solutions Representative - Fulfillment Operations

    First Horizon Corp 3.9company rating

    Inbound sale representative job in Knoxville, TN

    At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. JOB SUMMARY: The Customer Solution representative will be the escalation point to solve complex problems that are reported by customers and regulatory agencies and to communicate the progress of the solution to the reporting employee, regulatory agencies, and/or affected customer. The representative is responsible for ensuring all escalated customers and regulatory inquiries are resolved timely and efficiently to meet the highest service quality standards. The representative will fully track solutions and related communication activities and retain critical information concerning customer inquiries. The representative should be able to foresee, project, and recommend solutions to potential problems as well as identify broad impact issues within the company and work with all departmental management to prevent situations which cause negative customer relations. JOB DUTIES AND RESPONSIBILITIES: COMMUNICATION- 45% OF THE JOB * Effectively communicates (written and verbal) with internal workgroups to resolve problems within established service levels * Regularly communicates (written and verbal) with customers to obtain required information, set expectation for next contact and continues follow up with the customer until final resolution is determined * Raises awareness of customer issues that may exceed service level * Update submitters / regulators agencies of progress towards and completion of customers inquires * Communicates recurring issues as appropriate ISSUE MANAGEMENT- 45% OF THE JOB * Self-directed to solve escalated customer problems and selects appropriate solution path based on issue information * Obtains additional information if required to define issue * Document all activities and communications in issue management system * Identifies root-cause of customer issue and recommends appropriate solution * Able to manage multiple issues and ensure resolutions are resolved within service levels ADDITIONAL RESPONSIBILITIES AND PROCESS IMPROVEMENT- 10% OF THE JOB * Identify opportunities and provide feedback relating to continuous company/ department improvement * Works effectively as a team member * Demonstrates Firstpower in attitude and relationships JOB REQUIREMENTS: * Excellent written and verbal skills * Ability to manage multiple problems effectively * Knowledge of bank products and systems * Ability to analyze problems, identify trends and recommend solutions * Interpersonal skills to work with various levels of management and difficult customers JOB QUALIFICATIONS: * Two to three years' experience in bank product service/operations. * BA, BS degree or equivalent in experience * Experience with banking products and systems * Two years' experience written and verbal direct customer communications Hours * Monday - Friday * 9:30 AM - 6:00 PM About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $31k-36k yearly est. 24d ago

Learn more about inbound sale representative jobs

How much does an inbound sale representative earn in Knoxville, TN?

The average inbound sale representative in Knoxville, TN earns between $26,000 and $73,000 annually. This compares to the national average inbound sale representative range of $27,000 to $75,000.

Average inbound sale representative salary in Knoxville, TN

$44,000

What are the biggest employers of Inbound Sale Representatives in Knoxville, TN?

The biggest employers of Inbound Sale Representatives in Knoxville, TN are:
  1. Liberty Mutual Insurance
  2. Extra Space Storage Inc
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