Inbound Sale Representative jobs in La Habra, CA

iLocal Box is a platform that brings pharmacies to patients, no matter where they are. By opening up pharmacies to new patients at their convenience, iLocal Box aims to make healthcare more accessible and convenient. With a focus on location-based pharmacy services, iLocal Box helps pharmacies connect with patients at the office or in the community. Role Description We are seeking full time and part time for a Level 1 Customer Advocate at iLocal Box. The Customer Advocate will be responsible for ensuring customer satisfaction, providing customer support, managing communication with customers, and enhancing the overall customer experience. This role is located in Rancho Santa Margarita California. South Orange County. Hours and days are flexible. Qualifications Customer Satisfaction and Customer Support skills Strong communication skills Experience in Customer Service and Customer Experience Ability to work effectively in a hybrid work environment Excellent problem-solving abilities Knowledge of pharmacy or healthcare industry is a plus Associate's or Bachelor's degree in related field preferred

We are currently seeking a highly motivated an experienced Customer Service Representative to join our team. The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrollment, benefits and services to CalOptima Health's eligible members and providers. Position Information: - Department: Customer Service - Salary Grade: 301 - $23.00 - $31.0500 - Work Arrangement: Full Office in Orange, CA Duties & Responsibilities: - 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Maintains departmental productivity and quality standards. Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction. Serves as a resource for other team members. - Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. - Maintains departmental productivity and quality standards. - Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction. - Serves as a resource for other team members. - 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically. Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction. Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery. Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. - Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. - Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically. - Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction. - Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery. - Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. - 5% - Completes other projects and duties as assigned. Minimum Qualifications: - High School diploma or equivalent PLUS 6 months of experience in a call center capacity required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. - Typing speed of 35 words per minute (WPM) required.

A dynamic apparel company is seeking a motivated and energetic Wholesale Customer Service Representative with at least 5 years of experience in the wholesale apparel industry. This full-time role is vital to the organization, requiring close collaboration with all departments and management levels. The ideal candidate will excel in order management, logistics, and possess a deep understanding of the unique requirements within the apparel sector. Responsibilities: Oversee order processing and reporting through the ERP system. Demonstrate expertise in production purchase orders, sales purchase orders, EDI, inventory management, invoicing, and key industry deadlines to ensure timely fulfillment. Proactively identify and resolve any order fulfillment issues or documentation discrepancies. Troubleshoot packing challenges and generate labels as needed. Maintain clear communication between internal teams including merchants, managers, overseas affiliates, quality control, sales, and warehouse staff. Partnering with major retailers such as Walmart, JC Penney, TJ Maxx, Marshalls, Torrid, or Belk. Requirements: Minimum of 5 years' customer service experience in the apparel industry. Proven experience in order entry/management and reporting. Background in logistics with a solid understanding of warehouse operations. Ability to multi-task and prioritize workload effectively. Excellent team player who can adapt to various responsibilities as required. Strong follow-up skills paired with exceptional organizational abilities. Outstanding written and verbal communication skills. Familiarity with wholesale apparel industry processes and ERP systems specific to apparel. Proficiency in Microsoft Office products. Must possess EDI knowledge. If you are passionate about the apparel industry and thrive in a fast-paced environment where teamwork and attention to detail are paramount, we encourage you to apply for this exciting opportunity!

Onsite in Anaheim, CA 92806 W2 Contract 6+ months M-F 8am-5pm Start ASAP $21/hr -Weekly Pay and Benefits! Our leading Electrical and Electronics Manufacturing client is growing and hiring a Customer Service Rep to join their smart, diligent and collaborative team. As a Customer Service Representative, you will play a key role in interacting with both new and existing customers. You will leverage your in-depth knowledge of the product lines to deliver accurate, timely information and solutions. With a customer-first mindset, you'll provide support across up to three communication channels-voice, chat, and email- while maintaining an empathetic approach. Your keen attention to detail will ensure customer concerns and inquiries are thoroughly documented and shared with management, helping to represent the voice of the customer and drive improvements within the organization. Job Duties: · Handle inbound customer inquiries via live chat and email, addressing product education, troubleshooting, and warranty or return-related questions. · Assess customer needs by asking insightful questions, ensuring satisfaction through active listening and tailored solutions. · Build strong rapport with customers, fostering positive experiences and brand loyalty. · Collaborate with peers and consult knowledge articles to resolve inquiries accurately when answers are unclear · Develop in-depth knowledge of the product line to provide informed and effective support. · Ensure clarity by thoroughly understanding company policies and communicating them clearly to customers. Requirements: · Interfaced directly with customers, effectively deescalating challenging situations. · Demonstrated strong leadership through empathetic communication and support. · Skilled in managing and prioritizing multiple customer cases simultaneously. · Proficient in using various platforms to resolve customer inquiries efficiently. · Excellent written and verbal communication skills. · Proven experience troubleshooting complex issues and guiding customers to resolution. · Accurately documented customer interactions within case records for future reference. · Fluent in English with proficiency in email and chat communication. · Strong proficiency in Microsoft Office Suite. · Capable of typing at approximately 40 words per minute.

Customer Service Representative Duration: 6 Months Job type: Contract Work Type: Onsite Schedule: 7-4 or 8-5 Payrate-$23.00/Hr-$23.00/Hr TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an international technology group with three core businesses: aerospace, defense, and security. It develops, produces, and markets engines and equipment for air and space, defense electronics, and security solutions. Job Description: Summary: Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time. Duties: Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc) Answer customer inquiries in a timely manner Maintain customer relations Remedy customer issues; Communicate and coordinate with internal departments Act as backup for front desk (i.e., covering phones, greeting visitors); Cold call customers; Work with customers to understand and anticipate future needs. Experience: 0-2 years Entry level job with little or no prior relevant work experience Acquires basic skills to perform routine tasks Work is prescribed and completed with little autonomy Works with either close supervision or under clearly defined procedures TekWissen Group is an equal opportunity employer supporting workforce diversity.

LHH is seeking a Customer Service Representative for a client located in Los Angeles, CA. This role is work from home with the exception of approximately 2 days a month (expected). All candidates must be located in the LA area. Pay for this role is up to $30/hour depending on experience. This person must be sharp, have attention to detail, be strong with numbers and mathmatical skills, and good with heavy communication and a busy desk. Experience within the auto industry (customer service) is a plus. Primary Responsibilities: Manage the end-to-end claims process, including receiving, reviewing, and approving claims submitted by claimants and/or distributors for payment, using discretion and judgment within authorized settlement limits. Coordinate directly with claimants and distributors via phone. Arrange third-party inspections as needed. Submit claims to responsible parties for resolution and recovery, including negotiation and fund collection within authorized recovery limits. Finalize claims independently within assigned authority. Maintain accurate and organized claim files. Ensure compliance with internal controls and company procedures in all administrative and operational tasks. Additional Responsibilities: Perform other duties as assigned. Maintain regular and reliable attendance. Collaborate and support fellow team members. Contribute actively as a team player. Qualifications: College degree preferred. Experience in the automotive industry is a plus. Proficiency in Microsoft Word and Excel. Strong written and verbal communication skills. Ability to work effectively in a team environment.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate members of the Christy Dawn community. Key job responsibilities Act as a Brand Ambassador for Christy Dawn, providing world-class service to all customers and potential new customers Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email and social media Provide customers with critical service and product information, ensuring customer satisfaction Demonstrate sound understanding and comprehensive knowledge of the Christy Dawn's full range of products and services Handle customer inquiries and/or cases through different channels in a timely and professional manner Utilize a variety of software programs to resolve customer inquiries Work closely with various internal team to assist customers with both domestic and international issues Basic Qualifications Ideally 1+ years of experience within a customer service-focused environment Excellent verbal and written communication skills. Able to handle difficult conversations with a high level of empathy and integrity Experience working under pressure in a high-volume environment while maintaining standards for productivity, quality, and service Proficient with desktop applications such as MS Office

BABYGOLD is a jewelry brand based in Los Angeles, California, known for creating personalized and high-quality fine jewelry pieces. They offer 14K gold jewelry, diamonds, and exceptional quality without traditional markups. Each piece comes with free shipping and a lifetime guarantee, catering to the everyday woman and her tribe. Role Description This is a Fulltime position for a Customer Service Representative at BABYGOLD. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. This role is based in our offices in Downtown Los Angeles, CA Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Previous experience in a customer-facing role Communication Via Chat Phone and Email Excellent communication and interpersonal skills Ability to handle customer inquiries and resolve issues efficiently Experience in the jewelry or fashion industry is a plus High school diploma or equivalent required

An outstanding opportunity to join a premier aerospace manufacturing company in Northern Orange County. We are seeking candidates with prior experience in aerospace and manufacturing environments to join our team as Customer Service Representative. Job Description: Customer Service functions including customer assistance, order processing, first article approval follow-up, contacting existing and new customers. Enter sales orders, quotations, rejection orders, and create job travelers accurately. Monitor progress of customer orders by working with production to ensure manufacturing schedules align with customer promise dates. Communicating product delays with customer and updating relevant data/paperwork to match new dates. Handle customer concerns/inquiries in a professional, courteous and timely manner. Communicate with the sales people on a regular basis regarding activities within their respective accounts. Effectively communicate details of customer orders to various internal teams to ensure all requirements are met. Monday- Friday 8am-5pm, Full benefits All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Hiring Organization: Rose International 484979 Industry: Healthcare Job Title: Corona Customer Service Representative Work Model: Hybrid Work Model Details: Corona CA remote Shift: ALL candidates must be flexible to work the hours of operations. Monday - Friday 7:00AM - 9:00 PM PST Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 6 Min Hourly Rate($): 24.03 Max Hourly Rate($): 24.03 Must Have Skills/Attributes: Call Center, Customer Service, Health Insurance, Health Plan, Healthcare, MS Excel, Written Communication Experience Desired: Minimum two (2) years of customer service experience or Client member-inter (2 yrs) Required Minimum Education: High School Diploma or equivalent Job Description ***Only qualified Customer Service Representative candidates located near the Corona, CA area to be considered due to the position requiring an onsite presence for equipment pick-up*** Qualified candidate is required to have: * 2 years of call center/customer service experience (not retail) Qualified candidates must successfully pass 2 assessments to be considered: * Must pass CSR 1 Assessment * Must pass Basic Computer Literacy Assessment Descriptions: • Must be flexible to work weekends and late shift. • ALL candidates must be flexible to work the MSCC hours of operations. Monday - Friday 7:00AM - 9:00 PM PST open to work nights and weekends too. • No time off during first 90 days (training) • MSCC assessment required with resume • Training -Remote • Time off after and during holidays is discouraged. • Want someone with call center specific experience, not retail. • The manager is also looking for 2 years of call center/customer service experience.!! Additional required skills: * Excellent written and verbal communication skills. * Demonstrated analytical and problem-solving skills. * Strong knowledge of systems used within the MSCC. * Ability to read and respond briefly, clearly and effectively. * Ability to think critically and problem solve. -Manage own work with minimal direction. Preferred Work Experience: * Health insurance and Call center experience Education Requirements: * High School Diploma or General Education Development (GED) required The Customer Services Representative is responsible for the increase in customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely, and meaningful information. Responsibilities: * They will provide higher level support to members'' inquiries and issues as they utilize the Client Plan and provider services, continuing to build rapport and collaborative relationships with current and prospective members in accordance with compliance guidelines. * Available to handle member inquiries regarding: Member Core: Facility Inquiry, Web Support, Promote Client, Order ID Card, Complaint, ID Card Inquiry, Service Review. * Member Advance: Eligibility Inquiry, Benefit Inquiry, General, Complaint, Correspondence Inquiry, Add/Remove Dependent, Service Review, New Member Exp, Internal Regional Request, IVR Defaults. * Medicare (For up to two (2) regions). -Premium Billing Enterprise: Billing Inquiry, Make Payment, Complaint, EFT Inquiry, General, Reinstatement Request, Service Review. * Client Billing, 1095 Tax Form, SLP (escalations to Tier 3). * Represents Health Plan by answering and documenting all incoming contacts to determine their nature and to respond to complex calls related to specialized product lines or queues. * Responds professionally to inquiries from internal/external customers. * Promotes, ensures and provides customer service to internal/external customers by demonstrating skills which are consistent with the organizations'''''''' philosophy of providing extraordinary customer relations and quality service. * Initiates contact with the appropriate Health Plan, medical group and facility personnel to obtain information relevant to the concern or inquiry as needed. * Evaluates data to determine and implement the appropriate course of action to resolve the complaint and/or coordinate service recovery. * Develop a full awareness of the way performance and actions affect members and Member Service. * Contact Centers (MSCC) performance guarantees (call handling, first call resolution, complaint resolution compliance, member retention, and return contact as warranted). * Consistently supports compliance and the Principles of Responsibility (Client Code of Conduct) by maintains the privacy and confidentiality of information and protects the assets of the organization. * Performs other relevant duties as required. Documents conversations with members according to procedure. * Follows established procedures to meet customer/member needs. * Required to effectively interact with diverse work units and relevant organizational departments. * Has substantial understanding of the assigned skills and applies knowledge and skills to complete a wide range of tasks. * Ability to understand relevant policies, processes and customers. * Assist the department in meeting customer needs and reaching department expectations. * Completes required training and understand how to use tools available to recall necessary information. Logistics: • Start Date: Classes starting in 09/15/2025 • Training: 8:00 AM - 4:30 PM MT • Nesting: 8:30 AM - 5:00 PM PST • Production Operation Hours: ALL LOCATIONS • The Member Service Contact Center (MSCC) operates Monday - Friday 7:00AM - 9:30 PM and Saturday and Sunday 7:00AM to 9:00PM. • Equipment pick up date: Week of September 8th will know exact dates closer - This is required to pick up in-person in Corona, CA • Time Off: No time off during first 90 days (training). Time off after and during holidays is discouraged. • Training: Remote Training • Internet Requirements: Internet must be hardwired and NO wifi accepted **Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

BON PERGOLA, a brand of BON Windows Treatment LLC, specializes in manufacturing top quality outdoor aluminum pergolas. With over four decades of manufacturing experience, we provide premium pergola to customers. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Lake Forest, CA. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Ability to effectively resolve customer issues Experience in a customer-facing role is a plus Proficiency in Microsoft Office and CRM software High school diploma or equivalent

Are you a people person who thrives on face-to-face interactions? Do you enjoy working in a dynamic, team-oriented environment? Look no further! Red Label Enterprises, a leading marketing firm for the past 22 years , is seeking vibrant and energetic individuals to join our team. If you're enthusiastic about connecting with others and eager to create meaningful change, this is the opportunity for you! Qualifications Exceptional communication skills Positive attitude and strong work ethic Eagerness to learn new skills Ability to work independently with moderate to minimal supervision Capable in setting and achieving goals Ability to stand and walk for extended periods of time Passion for serving and helping people Responsibilities Participates in service, brand, and product knowledge training Assists customers with applications process Responsible for inventory tracking Stays informed of company and client policies, procedures, and promotions Maintains confidentiality of all client and customer information collected Executes taught systems to achieve individual and company goals Gains knowledge of systems implemented during each customized client promotion/field campaign Benefits Pay: Hourly 401(k) Health insurance Mileage reimbursement Opportunities for professional development and growth Guaranteed hours Continuous training and development Open communication with Management Weekly paycheck

NO EXPERIENCE NEEDED! COMPENSATION $18.00-$20.00/hr Seasonal/part-time, hourly WHAT SETS PREMIER AQUATICS APART? ✨ Exciting Opportunities: Immerse yourself in a career that's not just about swim instructing – it's about creating memorable experiences by the water. ✨ Professional Development: Elevate your skills with our exclusive leadership training and safety credentials, designed to boost your career and set you apart. ✨ Build Your Resume: We're not just offering a job; we're offering a pathway to enhancing your resume and college applications. Make a splash with the right experience! ✨ Team Spirit: Join a community of like-minded individuals who share your passion for water safety and having a great time while doing it. JOB DESCRIPTION Are you passionate about swimming and eager to share your expertise with others? Join our team as a Swim Instructor and make a splash in the lives of learners of all ages! In this role, you'll provide high-quality swim instruction to individuals or groups, focusing on water safety, stroke development, and overall aquatic skills in Diamond Bar. As a Swim Instructor, you'll teach essential swimming skills, instill confidence, promote a love for swimming, and ensure a safe and supportive learning environment. Whether you're coaching young children, adults, or specialized groups, this rewarding position offers the opportunity to make a positive impact while doing what you love. Join us and dive into a fulfilling career as a Swim Instructor with Premier Swim Academy! ESSENTIAL DUTIES Facilitate swim lesson curriculum as provided by Premier Management Staff Responsible for the safety of all program participants in group lessons, private lessons, and patrons on deck Set up and break down lesson stations Effectively communicate information promptly to the supervisor Ensures that all rules and appropriate safety measures are stated, communicated, and carried out by all swim instructors Foster positive and supportive relationships with the team and students Maintains a high level of cleanliness and order for the aquatic facility Attend quarterly in-service training programs Perform other duties as assigned QUALIFICATIONS Minimum Must be at least 15 years of age Be able to work a minimum of 1-3 days a week (3.1 to 5-hour shifts) and weekend availability Willing to also work as a customer service representative as needed Candidate must be enthusiastic, outgoing, and have a willingness to learn Must have the ability to lift 50 lbs. and stand for 8 hours Ability to obtain and maintain a Basic Life Support certification Pass a Live Scan fingerprint background check Preferred Have prior swim instructor/coaching experience Lifeguard Certification Morning, weekday, and/or weekend availability Previous experience working with children Previous experience working with people with disabilities and/or special needs COMPENSATION $18.00-$20.00/hour Seasonal, hourly Our company is an at-will employer. This means that regardless of any provision, either you or the company may terminate the employment relationship at any time, for any reason, with or without cause for notice. Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ One of our clients has a temporary position open for CareMore Sales Extender located in Victorville, CA with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity. Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path. Job Description Job Title : CareMore Sales Extender Client Location : 12441 Hesperia Rd. Suite A5 and A6, Victorville CA 92395 Contract Duration : 12+ Months contract (possibility of extension based on performance) Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work. Pay rate : $17.76/hr Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents. Qualifications EDUCATION/EXPERIENCE: Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred. Additional Information Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com

Our client is seeking a Customer Service Representative to provide temporary support for their Customer Experience team. This freelance position will cover a maternity leave starting in August. Responsibilities Respond promptly to customer inquiries and requests through email, phone, chat, and social media channels. Develop in-depth knowledge of our product assortment to assist customers with product recommendations, order questions, and general inquiries. Process customer orders, returns, and exchanges accurately and efficiently. Resolve customer issues with a focus on achieving high satisfaction and exceeding service expectations. Ensure all customer interactions are professional and align with our brand standards. Maintain detailed records of customer communications and feedback using Gorgias or similar CRM platforms. Work collaboratively with team members to resolve complex customer concerns and contribute ideas for ongoing service improvement. Coordinate with the warehouse team to address order fulfillment, delivery, credit, and return issues while proactively sharing updates with the broader team. Qualifications Previous experience in customer service, ideally within luxury retail or e-commerce settings. Exceptional written and verbal communication skills across multiple platforms. Strong multitasking abilities, attention to detail, and accuracy in handling orders and customer communications. Proficiency with CRM software (experience with Gorgias is a plus). Demonstrated problem-solving skills with a commitment to customer satisfaction, including handling escalated or complex cases. A collaborative approach to teamwork, including coordination with warehouse and product teams for seamless service delivery.

Job Title: Customer Service Representative (Temp) Hourly Rate: $20/hr Looking for a reliable and friendly Customer Service Representative to join our team. This is a temp-to-hire opportunity with the potential for permanent placement, offering growth and development within a collaborative and fast-paced environment. Key Responsibilities: Provide exceptional customer service by responding to inquiries via phone, email, and chat. Address customer concerns, troubleshoot issues, and resolve complaints in a timely and professional manner. Process orders, returns, and exchanges while ensuring customer satisfaction. Maintain customer records and ensure accurate data entry into the system. Collaborate with other departments to ensure seamless service and problem resolution. Offer product or service recommendations based on customer needs. Follow up with customers to ensure their issues have been resolved and they are satisfied with the outcome. Qualifications: High school diploma or equivalent required; additional education or certifications in customer service a plus. 1-2 years of experience in customer service, retail, or call center environment preferred. Excellent verbal and written communication skills. Strong problem-solving skills and a customer-focused attitude. Ability to stay calm and professional under pressure. Proficiency in Microsoft Office and CRM software (preferred). Flexible, dependable, and able to work well in a team environment. Perks: Competitive hourly pay of $20/hr. Temp-to-hire opportunity with potential for long-term employment. Opportunity to grow professionally within the company. Supportive team culture and dynamic work environment. If you're passionate about providing excellent customer service and are looking for an opportunity to build a long-term career, we'd love to hear from you! All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ One of our clients has a temporary position open for CareMore Sales Extender located in Upland, CA with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity. Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path. Job Description Job Title : CareMore Sales Extender Client Location : 141 W Foothill Boulevard, Upland CA 91786 Contract Duration : 12+ Months contract (possibility of extension based on performance) Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work. Pay rate : $ 18.56/hr Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents. Qualifications EDUCATION/EXPERIENCE: Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred. Additional Information Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com

We're seeking a Customer Service Representative to support the team and ensure a seamless customer journey across all communication channels. This role offers the opportunity to work closely with a dynamic team and contribute to delivering a high standard of service. Key Responsibilities • Respond to customer inquiries and requests via email, phone, live chat, and social media. • Develop a strong understanding of product offerings to assist customers with questions, recommendations, and order-related issues. • Process orders, returns, and exchanges with accuracy and efficiency. • Resolve customer issues promptly while striving to exceed satisfaction expectations. • Maintain professionalism in all communications and ensure alignment with brand standards. • Document customer interactions and feedback in the CRM system (e.g., Gorgias) to support continuous service improvements. • Partner with team members to troubleshoot more complex customer issues and share insights. • Coordinate with the warehouse and internal teams to resolve matters related to orders, deliveries, credits, and returns. Qualifications • Previous experience in customer service, preferably within e-commerce or a premium retail environment. • Excellent written and verbal communication skills across various channels. • Strong multitasking and organizational skills with high attention to detail. • Proficient in CRM tools such as Gorgias or similar platforms. • Solution-oriented mindset with a focus on delivering exceptional customer experiences. • Collaborative, team-first approach with the ability to work cross-functionally. Additional Information • This is an office-based role requiring regular use of a computer, mouse, and keyboard. • Frequent sitting is required, with occasional standing, bending, or stooping. Please note: The responsibilities listed are representative of the position and may be adjusted based on team needs. Reasonable accommodations will be provided to enable qualified individuals to perform essential job functions. APPLY TODAY!

A leading property development company in Irvine, CA is looking for a Customer Service Representative to join their team due to continued growth. This is a temporary-to-hire opportunity. As a Customer Service Representative, you will be responsible for assisting customers by providing product and service information, resolving issues, and supporting order processes-all in a fast-paced, team-oriented environment. Pay: $20-$23/hour Schedule: Onsite | Monday-Friday | 8:00 AM-5:00 PM Responsibilities: Manage a high volume of customer service calls, emails, texts, and voicemails Answer incoming calls from new and existing customers in a professional and courteous manner Provide accurate information to customers, including verifying requests, answering questions, and offering support Identify opportunities for improving the customer experience and assist in implementing solutions Support additional projects and administrative tasks as needed Requirements: 2-5 years of related customer or client service experience Bachelor's degree preferred, but not required Comfortable interacting with people at all levels, both over the phone and in person Bilingual in English and Spanish (or another second language) is strongly preferred to support a diverse customer base If you're customer-focused, detail-oriented, and enjoy working in a dynamic environment, we encourage you to apply! All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.