Inbound sale representative jobs in Lakewood, OH

Job title: Customer Support Rep Duration: 6+ months * Military specific to support CX onboarding, * Returns and Credits specific to support CX onboarding, * Aftermarket Growth for APAC (airlines) Job Core Responsibilities The Customer Account Rep is responsible for receiving, reviewing, and entering purchase orders into the enterprise resource planning (ERP) system. Raising quotes and customer documentation, prioritizing workload to ensure the customer receives an excellent service at all times. Respond to various customer emails and phone calls to manage their orders and enquiries; the Customer Account Representative will serve as the primary point of contact by customers' buyers and supply chain personnel. Coordinate site visits to facilities and set-up customer meetings as required. Refer any pricing queries to the Senior Customer Account Representative and/or the Commercial functions to ensure accurate pricing is applied. Track and reconcile internal and external customer score cards, which includes verification of the metrics by which is judged. Produce costing sheets in collaboration with colleagues from Procurement, Demand Planning and Manufacturing departments as required in order to terms and conditions. Deliver quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost Monitor and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations) Job Specifications Education Level: (Required): Bachelor's Degree or at least 1-2 years of relevant industry experience (Preferred): Bachelor's Degree and equivalent experience Field of Study/Area of Experience: Customer service, Microsoft Office Suite, SAP, Salesforce.com, Robot Morning/Demand Line 2+ years of experience in customer service Skills, Knowledge and Abilities Aware of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.) Ability to understand and follow specific instructions and proce Experience processing orders for foreign entities and ensuring export compliance

Streamkey Inc specializes in custom engineered water and wastewater systems tailored for diverse commercial and residential needs. Our expertise and customer-centered approach make us a trusted partner in providing sustainable and reliable systems for our clients. Joining Streamkey Inc means being part of a team dedicated to excellence in water and wastewater engineering. Job type: Full Time- Office Setting Role Description This is a full-time in office role for an Inside Sales & Technical Support professional at Streamkey Inc. based in our Cincinnati or Cleveland location. In this role, you will be responsible for: Inside sales and technical support for our customers Become well-versed with StreamKey's products and systems. Prepare job quotations for customers. Regular follow-up on current projects Work closely with StreamKey sales staff on project management Qualifications Experience in Inside Sales Strong skills in Customer Service and ensuring Customer Satisfaction Exceptional Communication skills, including verbal and written proficiency Ability to address customer inquiries effectively and provide technical support Proficiency in using Microsoft office, sales software and CRM tools is a plus Strong problem-solving capabilities and a proactive approach to challenges Previous experience in water or wastewater systems is advantageous but not required High school diploma required; bachelor's degree in a related field is preferred Must be able to lift 50 lbs.

Job Description Universal Energy Solutions is seeking an enthusiastic and results-driven Client Retention Representative to join our team in Cleveland, OH. In this role, you will be instrumental in building and maintaining long-term relationships with our clients, ensuring they receive exceptional service and support for our sustainable energy solutions. Your primary focus will be to engage with existing and new sales customers, addressing their needs, resolving concerns, and promoting the value of our services and sales. By fostering effective communication and understanding customer experiences, you will help drive customer loyalty and minimize attrition rates. Responsibilities Proactively reach out to clients to assess satisfaction and gather feedback on our products and services. Engaging B2B sales with current and new customers. Handle inquiries and complaints effectively and professionally, ensuring swift resolution. Develop personalized retention strategies to encourage client renewals and upgrades. Coordinate with internal teams to relay client feedback and advocate for customer needs. Analyze client data and retention metrics to identify trends and suggest improvements. Participate in the development and execution of customer loyalty programs. Keep abreast of industry trends and best practices in customer retention. Requirements Proven experience in customer service, account management, or a similar retention-focused role, preferably in the energy sector Excellent communication and interpersonal skills Strong analytical skills with the ability to interpret data and client feedback Problem-solving attitude and a commitment to delivering exceptional customer experiences Ability to work independently as well as part of a team Creative approach to developing client retention strategies Benefits Rapid advancement opportunities Professional sales training curriculum Paid Training Weekly Pay

The Customer Experience Representative (CER) is the initial point of contact for our customers at Universal Windows Direct. As such, the CER is responsible for managing the positive image, brand and reputation through resolution and investigation of customer questions, concerns and complaints. Our CERs are responsible for managing a high volume of incoming phone calls, as well as responding to customer emails. The Customer Experience Representative will assist customers while ensuring compliance with the policies and procedures of the organization. ESSENTIAL FUNCTIONS Excellent ability to communicate both verbally (over the phone) and in writing (via email, within the customer service software, etc.). Ability to manage high volume of incoming calls, balancing efficiency with providing high quality customer service. Manages the entire customer inquiry, complaint or concern from start to resolution. Asks probing questions to understand the customers concern, then selects and explains the best course of resolution, expedites corrections where needed, and follows up to ensure completion. Collects, enters and verifies new/existing customer information, orders for new or additional products or services, account changes/updates, refunds, and exchanges. Oversees and coordinates the Service Technician's calendar to schedule services for customers. This includes working directly with customers to determine service needs and availability. Updates records with all customer interactions, processes customer accounts and files documents related to customers file once resolved. Collects balances due, and posts payments to customers accounts. Ability to remember, or use resources, to follow communication procedures, scripts, guidelines, and policies. Knowledgeable about company products, warranties and terms of sale. Participates in customer retention activities, escalating concerns to management when appropriate. Performs other related duties as assigned. POSITION QUALIFICATIONS EDUCATION High School Diploma or equivalent. EXPERIENCE Previous experience in a customer service role, experience working in a call center environment or reception experience seen favorably. Excellent computer skills including experience with CRM systems, Microsoft Outlook, Word, Excel, and Teams. Experience managing multiple systems, resources, and screens simultaneously, and ability/experience with documenting conversations during phone calls very helpful. ADDITIONAL REQUIREMENTS Positive attitude, self-motivated, follow through, and desire to assist customers. Ability to work independently and as a team. Consistent and reliable work attendance.

Candidates must be located near Brecksville, OH. This will involve up to 75% travel throughout the United States. Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Pay for the role is $50,000 with an additional discretionary bonus! Position Summary: The purpose of this position is to assist the AMT Surgical Division in customer development. Candidate must maintain an understanding of distribution channels and key industry leaders. Must be willing to travel as needed for tradeshows, conferences and in servicing events. Duties include inbound and outbound sales, training, account management and product strategy development. This will involve up to 75% travel throughout the United States. Incentive program and goals will be based on developing and sustaining profitable sales growth. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned * Assist Surgical Sales division by setting up appointments in focus areas. * Compile and forward sales leads to Surgical Sales team. * Assist in generation of additional sales of AMT surgical products * Assist in the creation of sales and marketing tools for AMT surgical products * Perform an in-service and provide case coverage when needed by Surgical Sales team. * Travel as needed and to at least one tradeshow/conference * Assist with sales documents * Generate miscellaneous sales reports * Have product and market knowledge * Have a positive attitude at all times * Be professional when speaking with prospective accounts and all employees at AMT * Be a team player at all times * General office and other duties as assigned Requirements Preferred Requirements:· 1-2 years of inside sales experience Minimum Qualifications: * Bachelor's degree (B.A.) from four-year college or university; or equivalent combination of education and experience. * Thorough understanding of needs/analysis selling * Excellent listening and communication skills * An understanding of contract administration * Business acumen with demonstrated leadership abilities. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Certificates, Licenses, Registrations: Maintains a valid Driver's License. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. * Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. * Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, credit, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: * Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. * Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. * 401k: AMT matches 100% of your contribution, up to 3% of your salary. * Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! * Family-oriented, Positive Working Environment * Discretionary Yearly Raises * On-site Vending & Gym * Annual Employee Appreciation Picnic * Tuition Reimbursement * Employee Referral Bonus Program * Employee Assistance Program

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Applications for this position will be accepted until January 4th, 2026. This is a hybrid position and the office is located at 650 West Resource Dr., Brooklyn Hts., OH 44131. The open shifts for this role are below: ISC Rep I - 11:30 AM - 8:00 PM Posting The Inside Sales Rep I (ISR I) effectively represents AmeriGas in building the business through inbound and outbound campaigns and activities while meeting/exceeding the assigned expectations. The ISR I will handle inbound and outbound volume with the objective of prospecting and qualifying leads, retaining existing customers, reactivating lost customer to achieve sales expectations, and providing digital support. Key Characteristics Excellent phone presence and interpersonal skills Able to deliver a positive customer experience Ability to work independently and remotely within call center teams and with leadership expectations The ISR I's main objective is to make outbound calls to lost customers, recently inactive customers, and prospective customers. The ISR I will also maintain complete records of customer interactions and process/activities through detailed notes in CRM and/or SAP. Once the ISR I successfully closes the sale or completes the objective, he/she will fully document and complete any customer agreements/contracts if applicable and generate orders for account if needed. Regardless of lead, prospect, or program, the ISR I is responsible for delivering a positive customer experience, increasing sales, building relationships and offering promotional items to existing customers. Outbound Prospecting Contact existing customer base with marketing promotions/offers. Make outbound calls to existing customer accounts for marketing promotions. Qualify customer, assessing current use and needs to determine serviceability, present key value statements and sales messaging to retain the customer. Appropriately apply special offers/pricing to existing customers. Upon receiving customer affirmation, complete all necessary steps to deliver on product/service sold. Enter and maintain pertinent customer information in required systems (CRM/SAP Databases). Administrative Work/Secondary Duties Maintains complete records of customer and prospect interactions and process/activities through detailed notes in CRM/ SAP. Must comply with all company policies. Tasks will be assigned as needed and determined by sales manager to support sales efforts. Knowledge, Skills and Abilities Effective use of sales techniques, including prospecting, discovery, value proposition development, objection handling, and customer acquisition Efficient and accurate use of systems and tools (CRM, SAP, Microsoft Office products, business websites/systems) Strong telephone presence and interpersonal skills Effectively and professionally communicates in English - verbal and written communications Ability to multi-task and prioritize workload; strong organizational skills/time management skills Active listener and use of inquiry to discover/understand prospect needs Motivated and results driven Ability to work effectively with others; participates in team/center activities; gives and receives feedback/coaching well Ability to self-manage and maintain leadership expectations Minimum Qualifications High school education or equivalent required. 1 year experience in customer service Use of business/office tools such as CRM, Microsoft Dynamics, SAP, Microsoft Office products. AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis. The pay for this position is up to $21.00/hr., depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position. This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job SummaryNorth Canton TV & Appliance is looking for a Customer Sales and Service Representative to join our team! This position plays a key role as you will be responsible for working in Sales, assisting with Scheduling & Service requests. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Help in Sales of Appliances & Consumer Electronics Help maintain the Sales Showroom Receive incoming calls in a professional and courteous manner Assist in various aspects of Receiving and Deliveries Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Qualifications: Minimum one year of experience in working with the public Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits/Perks Flexible Scheduling... must be able to work Saturdays Growth and Career Advancement Opportunities Great Working Environment Compensation: $16.80 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

This position is the first point of contact with our insurance broker and direct to consumer customers. You are the first impression of our business and the start of a positive customer experience that will boost a customer's confidence in our service and product offerings. This position covers a multitude of duties and is very fast paced at times. This position must work in the Akron office 3 days per week. This is a bilingual in Spanish role. ESSENTIAL DUTIES AND RESPONSIBILITIES * Providing remote application and customer support to end-users of the cloud-based proprietary software. * Assisting users with error messages and notifying development of issues when necessary. * Instructing users on the proper use of the software via telephone, screenshare, and email. * Independently trouble shoot software to identify bugs and errors. * Following up with development and users to ensure each case is closed in a timely manner. * Meet department attendance requirements, including being prompt and available during scheduled shift. * Ability to meet multiple deadlines in a fast-paced environment. * Perform similar job-related duties and projects as assigned. * Support parent company's sales staff when questions or issues arise. * Learn and maintain familiarity with CMS compliance and protocol.

COME FOR THE JOB-STAY FOR THE CAREER! INSIDE SALES REPRESENTATIVE! THIS IS A FULL-TIME PERMANENT POSITION THAT IS LOCATED IN CLEVELAND, OH! FCX Performance is an Applied Industrial Technologies Company and a leading process flow control company. As an Inbound-Inside Sales Representative with FCX Performance/CVG, you will establish and expand relationships with current customers and our outside sales team. You'll spend your time interacting with your customers in determining their process flow control and instrumentation needs, while providing solutions to meet those needs. You will have a direct impact on customer satisfaction, retention and sales results! In addition to competitive pay and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, management, and operations throughout the country Professional development and training Team oriented company culture where it's called work for a reason but have fun in the process Join a local team with company backing Essential Functions & Responsibilities: Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment. Maintains responsibility of orders from quotation to collection: Select and specify a variety of products utilizing a variety of FCX and vendor supplied tools/software. Responds to customer inquiries. Processes customers' orders and send order acknowledgements. Review customer purchase orders for special conditions/documentation Checks availability and verifies ship dates. Increases order size by suggesting related items, explaining features, and checking customer's buying history. Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner. Locates product and creates purchase orders. Follows-up with vendors to ensure timely delivery. Negotiates pricing and delivery with vendors when necessary. Works closely with Outside Salesman in soliciting business, executing order transactions and maintaining superior customer service levels. Communicates effectively and participates positively as a member of the Branch/Division inside sales team (e.g. sharing work load when possible, picking incoming phone calls, etc.) Maximizes gross margin by ensuring that FCX gets paid for superior service, problem solving, and technical expertise. Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer's promised delivery date. Other duties as assigned by Management. Preferred Education/Experience: Bachelor's Degree preferred. 1-3+ years' experience in Customer Service related Industry preferred, experience in an Inside Technical Sales/Customer Service role with an Industrial Distributor a plus. #LI-LG1 #LI-ONSITE Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber. The company operates over 30 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com. Position Summary NWH is seeking an Inside Sales Representative to provide excellent, dependable service to our customers. This individual's primary goals will be to maintain, and exceed, customer satisfaction and growing NWH sales. They will spend much of their time executing sales-related activities, including supporting the Outside Sales team, networking with customers, quoting customers, entering orders, managing order files, and helping troubleshoot any issues or needs that arise from customers, our production teams, or supply chain teams, while managing and maintaining a healthy inventory. Duties and Responsibilities * Develop a detailed understanding of NWH products, processes, business platforms and the hardwood lumber industry * Cultivate strong relationships with existing customers, establishing rapport, and proactively anticipating their needs * Collaborate with outside sales, supply managers, quality control and transportation to ensure orders are fulfilled accurately in a timely and complete manner * Independently manage standard customer inquiries, providing product availability, substitution options, lead times, and deliver accurate price quotes utilizing insights from current market trends * Contribute to the sales efforts by independently executing program sales, order entry and special-order processing * Effectively resolve issues by collaborating with internal teams to address customer concerns, including processing invoice and inventory adjustments, as well as handling credit requests * Monitor the order file in relation to seller and company sales targets and identify any areas of concern or opportunity * Keep records of customer interactions and transactions, including details on actions taken * Efficient and effective communication with other sales associates, customers, vendors, and various stakeholders throughout the company * Ability to quickly grasp and understand the operations of different order computer systems * Facilitate the onboarding process for new customers * Offer tactical support to other business segments, as necessary Basic Qualifications * Associates degree or bachelors degree preferred. * MS Office suit tools Preferred Qualifications * Wood products or building products experience a bonus but not required Require Skills * Positive and enthusiastic attitude with an eagerness to learn * Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments * Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment * Ability to think critically, problem solve and work across functional teams in order to complete tasks. * Ability to quickly grasp and understand the operations of different order computer systems. * Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports * Hardwood lumber or related experience would be a bonus Competencies * Positive and enthusiastic attitude with an eagerness to learn * Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments * Self-driven individual motivated by collaboration and achieving goals * Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment * Ability to think critically, problem solve and work across functional teams to complete tasks. * Ability to quickly grasp and understand the operations of different order computer systems. * Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports * Wood products or building materials experience a bonus but not required Perks & Benefits: * Medical Plans/Dental Coverage/Vision Coverage * Prescription Plans * Life Insurance * Short-Term Disability Benefit * Voluntary Long-Term Disability Benefit * 401k Retirement Saving with Company Match * Health Saving Account (HSA) * Employee Assistance Program * Employee Engagement Center Support * Paid Time Off and Paid Holidays * Employee Engagement Events and Activities * Employee Referral Bonus (No cap) Additional Information: NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status. #NWH

NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber. The company operates over 30 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com. Position Summary NWH is seeking an Inside Sales Representative to provide excellent, dependable service to our customers. This individual's primary goals will be to maintain, and exceed, customer satisfaction and growing NWH sales. They will spend much of their time executing sales-related activities, including supporting the Outside Sales team, networking with customers, quoting customers, entering orders, managing order files, and helping troubleshoot any issues or needs that arise from customers, our production teams, or supply chain teams, while managing and maintaining a healthy inventory. Duties and Responsibilities Develop a detailed understanding of NWH products, processes, business platforms and the hardwood lumber industry Cultivate strong relationships with existing customers, establishing rapport, and proactively anticipating their needs Collaborate with outside sales, supply managers, quality control and transportation to ensure orders are fulfilled accurately in a timely and complete manner Independently manage standard customer inquiries, providing product availability, substitution options, lead times, and deliver accurate price quotes utilizing insights from current market trends Contribute to the sales efforts by independently executing program sales, order entry and special-order processing Effectively resolve issues by collaborating with internal teams to address customer concerns, including processing invoice and inventory adjustments, as well as handling credit requests Monitor the order file in relation to seller and company sales targets and identify any areas of concern or opportunity Keep records of customer interactions and transactions, including details on actions taken Efficient and effective communication with other sales associates, customers, vendors, and various stakeholders throughout the company Ability to quickly grasp and understand the operations of different order computer systems Facilitate the onboarding process for new customers Offer tactical support to other business segments, as necessary Basic Qualifications Associates degree or bachelors degree preferred. MS Office suit tools Preferred Qualifications Wood products or building products experience a bonus but not required Require Skills Positive and enthusiastic attitude with an eagerness to learn Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment Ability to think critically, problem solve and work across functional teams in order to complete tasks. Ability to quickly grasp and understand the operations of different order computer systems. Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports Hardwood lumber or related experience would be a bonus Competencies Positive and enthusiastic attitude with an eagerness to learn Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments Self-driven individual motivated by collaboration and achieving goals Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment Ability to think critically, problem solve and work across functional teams to complete tasks. Ability to quickly grasp and understand the operations of different order computer systems. Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports Wood products or building materials experience a bonus but not required Perks & Benefits: Medical Plans/Dental Coverage/Vision Coverage Prescription Plans Life Insurance Short-Term Disability Benefit Voluntary Long-Term Disability Benefit 401k Retirement Saving with Company Match Health Saving Account (HSA) Employee Assistance Program Employee Engagement Center Support Paid Time Off and Paid Holidays Employee Engagement Events and Activities Employee Referral Bonus (No cap) Additional Information: NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status. #NWH

Established over 70 years ago, Nelsen Corporation, a family-owned business, has grown to become one of the world's leading OEMs and distributors of residential and commercial water treatment systems and components, and drinking water products. From its headquarters in Medina, Ohio, and additional distribution and manufacturing facilities in Arizona, Texas, Florida, and Wisconsin, Nelsen serves professional dealers in the United States and worldwide. Nelsen Corporation is seeking an outgoing, positive team member who is driven to succeed as our next Inside Sales Representative! Our team of Inside Sales Representatives have come from all types of industries and career backgrounds; we have one of the best training programs in the industry! Why join the Nelsen Team? Our team is made up of hardworking, talented people in an exciting and fast-growing industry. Offering full-time opportunities, working Monday through Friday, our employees enjoy competitive pay, benefits and an exceptional work-life balance. Work Schedule: Monday-Friday, 8:00AM - 5:00PM; onsite at our Medina, OH location. No weekends. Pay: From $65,000 per year; pay commensurate with experience and skills. Potential commissioned pay after one year. On the first of the month after 60 days: Health and wellness benefits eligibility, including medical, dental, vision, 401k, company-paid short/long term disability, life insurance, and more Generous Paid Time Off Essential Duties and Responsibilities Manage Assigned Existing Accounts Maintain and build relationships by contacting customers, establishing buying cycles, presenting new products Apply knowledge of the industry and product features to complement and add to existing clients' catalog Manage portfolio of accounts greater than $2.5M by tracking orders and following up on past due payments Solicit customer feedback to improve service/ address needs Identify Leads and Prospect for New Business Answer inbound sales lead calls, respond to inquiries, and convert to sales Provide information, quotes, and credit terms to new clients Prepare sales and budgeting information to determine price schedules and discount rates Customer Service Respond promptly to customer requests Investigate and resolve delivery or product problems in a professional, empathetic manner Utilize CRM to track activity, keep commitments and maintain customer contact Teamwork and Collaboration Coordinate efforts with Production and Warehouse Teams to ensure product availability and delivery timelines Collaborate with the Marketing Team to facilitate new programs and product offerings Develop strong relationships with dealers, key suppliers, fellow team members and internal resources Master product knowledge and build competency with software systems Qualifications and Competencies The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent communication skills and ability to build relationships and negotiate with clients. Strong Microsoft Office skills (Excel, Outlook, Word). Possess self-motivation, strong work ethic, and time management skills. Ability to analyze data and make informed decisions. Must pass a pre-employment background check and drug screen. Education and Experience High School Diploma or equivalent required. 2+ years of sales experience, generating leads and closing sales required.

Full-time Description (EAH): Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via ten enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off-Road, RCI Off-Road, EVANNEX and TEQSPORT. EAH serves automotive enthusiast customers who are passionate about how their vehicle looks and performs, by providing the parts, content, knowledge and support to make their vehicle come to life. We also serve a global network of specialty installer shops that solve for customers looking for a "Do it For Me" option. EAH's leadership team has delivered strong organic growth with market-leading profitability. EAH has also completed multiple acquisitions and plans continued expansion of its served markets via acquisition. EAH is owned and supported by Cortec Group, a premier private equity firm. Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and leadership. Among other investments, EAH has recently completed a significant facility expansion at its primary distribution center and is in the process of implementing enterprise-level ERP / WMS / OMS systems. EAH is seeking a Inside Sales Representative will be responsible for driving rapid sales and margin growth for ECS Tuning and Turner Motorsport through answering calls, emails, live chat and social media channels, while serving our customers with best in class service and support. This rapid growth will be achieved by closing new sales leads over the phone, live chat, email, social media/forums, SPIF programs, retaining existing customers through service, driving AOV and GM% initiatives, while providing customers with best in class service. Must be a car enthusiast. Position Summary Up to $65k in first year! Daily tasks include: Answering phone calls, live chats, emails and messages received through our social channels. Order entry and order management, ensuring that all orders are processed on-time. Maintaining customer orders by providing order updates and transparent communication with our customers. Keeping the needs of the customers front and center providing an overall positive relationship. Responsibilities Contact Center - In this role you will be responsible for handling all forms of communications with our customers who are seeking assistance to place an order, update an order, or seeking advice and/or recommendations. You will be responsible for providing customers with a solution that closely meets their needs and expectations. New Sales - In this role you will be responsible for driving sales/margin growth through actively closing every contact by actively asking for the sale. Social Media/Forum Engagement - In this role you will be responsible for communicating with customers on our social media platforms, driving customer engagement, and providing clear and effective communication with customers who are seeking advice/support. Order Maintenance - In this role you will be responsible for keeping all customers informed regarding updates with active orders. You will be responsible for updating order ETA's by providing clear communication while offering solutions that would enable a more pleasant outcome for our customers. Team Player - In this role you must be a team player by supporting your immediate co-workers, as well as cross-functional teams. There will be times where the sales team is asked for assistance and cooperation in completing tasks, which you must be willing to participate in with a positive and up-beat attitude. Customer Focused - In this role you are required to keep the customer's needs front and center, providing an overall positive relationship. All decisions and communications should be made with our values in mind. What Success Looks Like: Providing every customer with a best in class experience! Living by our values in all that you do. Delivering on your monthly SMART goals. Requirements Must be a car enthusiast. High School Diploma Excellent oral and written communication skills. Type at 35 words per minute Professional phone etiquette Strong data entry skills Ability to work in a team environment Advanced problem solving skills, multi-tasking and proven time management skills are a must Ability to work in results-oriented work environment Please take time to answer the following Questions: Would you consider yourself to be a true car enthusiast? If so, please tell me more about your experience in the world of automotive/motorsports, specifically explaining your first hand experience performing maintenance of installing performance parts on your vehicle(s). If your customer has a brand new, otherwise stock BMW 340i and they'd like to add some power, what would your first 3 recommendations be and why? What is the benefit of running coilovers vs. traditional lowering springs and shocks? What is the benefit of running drilled/slotted rotors vs. standard rotors? The schedule for this position is Monday through Friday, 12:30-9:00pm. Are you able to work this schedule?

Job Description Inside Sales Representative Company: Joyce Windows, Sunrooms & Baths Joyce Windows, Sunrooms & Baths is a family-owned and operated home improvement company, proudly serving homeowners since 1955. We are seeking motivated Inside Sales Representatives to join our growing team. If you have strong communication skills, enjoy engaging with customers, and are eager to generate leads and set appointments, this is a great opportunity for you. Responsibilities: Generate and qualify leads through outbound calls and follow-ups Set appointments for our sales team Deliver excellent customer service to build relationships with potential clients Meet and exceed performance goals Qualifications: Strong communication and interpersonal skills Ability to work in a fast-paced environment Goal-oriented mindset with a strong desire to succeed Previous sales or telemarketing experience is a plus Weekend availability is a plus What We Offer: Flexible scheduling with two shift options: 8:00 AM - 4:00 PM or 12:00 PM - 8:00 PM Both weekday and weekend shifts available Competitive hourly pay: $15.00 - $25.00 per hour (plus commission & bonuses) Paid training to set you up for success A friendly and supportive team environment Opportunities for career advancement Job Details: Job Types: Full-time, Part-time Expected Hours: 20 - 40 per week Compensation: Base hourly rate Bonus opportunities Commission pay

Job Description Expectations Adhere to Cleveland Browns organization policies and procedures Act as a role model within and outside the Cleveland Browns organization Perform duties as workload necessitates Demonstrate flexible and efficient time management skills with the ability to prioritize workload Meet department productivity standards Essential Duties and Responsibilities Contact current and past customers and qualified sales leads to generate new sales Ability to sell and up-sell, including but not limited to: Season Tickets, Premium Hospitality, Suites, Group Tickets etc. Responsible for working on a computerized ticketing system Handle all facets of work associated with incoming customer inquiries for Cleveland Browns season ticket sales Perform other duties as assigned Required Experience and Skills Bachelor's Degree Strong customer service focus: project positive, helpful attitude and willingness to go above and beyond Excellent communication skills (verbal and written) and active listening skills Must be proficient in data entry and detail oriented Flexibility to work shifts that include evenings and weekends Ability to work well within a team environment, yet comfortable completing tasks independently Self-starter with the ability to be creative within a structured environment Must be computer literate with knowledge of Microsoft Office applications (Word, Excel, Outlook) and demonstrate proficiency utilizing the Internet Must have excellent communication skills, good grammar, voice and diction Must have strong interpersonal skills and a team oriented spirit to provide exceptional service to our Browns fans Ability to understand products and services, research and communicate information and record daily activities in a fast-paced environment Physical Demands While performing the duties of this job, the employee is occasionally required to sit; use hands; reach with hands and arms; talk and hear. Occasional lifting of 20 pounds required. Work Environment Work is normally performed in a typical interior/office work environment however employee will have "game-day" responsibilities.

For over 75 years, Purvis Industries is proud to be a family-owned and operated industrial distributor that does business the old-fashioned way: sell quality, top-tier manufacturers, know the products and the application challenges the products solve, and have the product available on the local branches' shelf. Today, the company has 101 locations in 17 states and is one of the largest independent bearing and power transmission distributors in the country. As we grow and continue to expand, our customers find that we stay true to what George Purvis told us more than 75 years ago: if you sell the best products, know the products and how to apply them, and keep those products on your shelf so you can take care of your customer, you will be successful. Let Purvis Industries show you how we put these principles into practice every day! The Inside Sales Representative will contribute to the increase of sales and customer satisfaction by efficiently and courteously assisting telephone customers, walk-in customers, and outside sales in the selection and acquisition of needed products. Responsibilities include but are not limited to: • Assist and conduct counter sales as needed and as required. • Process all incoming internal and external customer inquiries via phone, fax, email, mail, or online, and assist outside sales in quotes and/or orders. • Input customer orders, quotes, bid, etc. for products. • Purchase of product to fill said orders. • Quote and sell our supplier's products that provide value to our customers and a fair profit to the Company. • Identify, contact, provide quotes, and close orders on potential and targeted customers. • Use electronic and published catalogs to provide product, pricing and availability information to customers. • Solve or request management's assistance to quickly solve customers' problems. • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products. • Promote and sell overages and discontinued items. • Handle customer complaints and returns, while showing a positive attitude. • Provide after-hours support for internal and external customers, as needed. • Maintain and expand knowledge of Purvis products, so that these products can be presented professionally to our customers and potential customers. • Obtain knowledge of competition's pricing provided to customers, along with their products, financial data, sales numbers, and profit margins. • Provide the best service in the industry to our customers. • Adherence and compliance with the company's Certificate of Conflicts of Interest, Confidentiality and Standards of Business Ethics, and Hiring Standards. • Delivers superior customer service. • Effective listening and good phone skills. • Able to handle difficult customers with diplomacy and tact. • Team player who works productively with wide range of people. • Professional demeanor. • Comfortable in fast-paced environment. • Capable of following written instructions and documented procedures. • Understand basic inventory, warehousing, and stocking procedures. • Accuracy and attention to detail. • Technical expertise and knowledge of company products. • Demonstrated understanding and application of effective selling strategies and techniques. Requirements • Employee must be able to lift product up to 70 pounds on a daily basis. • Heavy products are stocked from ground height to 6' in height. • Product to be delivered must be lifted into back of trucks approximately 3' height for ¾ ton truck and 4' height for large trucks. • Ability to climb stairs with products in hand to be delivered at customer locations or at our location. • Legally Authorized to work in the US. • Must be able to pass a background check. Benefits • Paid time off • 401(k) enrollment • Health insurance • Dental insurance • Vision insurance • Life Insurance • Ability to set up a Flexible spending Account You will be a valued member of a stable and established company. We are committed to our employees' professional development and will provide you with ongoing training as well as opportunities for advancement. Purvis Industries is an Equal Opportunity Employer, and promotes a drug free workplace.

We are seeking an exceptional person to become our newest Varner Insurance Group employee. In this unique full-time opportunity, our agents work in a fast-paced environment where performance is rewarded. You're helping families every day by ensuring they have the right amount of coverage without overpaying for it. We have two locations, our primary office is in Canton, and secondary in Hartville. If you're interested in joining a rapidly growing company with a winning environment, then apply today. P&C License preferred but not required Salary based on experience $35-$50k plus Commission Retirement benefits Vacation after 90 days Conduct policy reviews, process payments and report claims as needed Positive attitude with a willingness to quickly learn and adapt to new systems Strong communication and interpersonal skills Successful track record of meeting or exceeding goals Excellent time management and organizational skills Sales experience is a plus

What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next. A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion. As an Inside Sales Rep (Small Distributor or OE Account Manager), you'll serve as a virtual business partner to an assigned portfolio of small distributors or OE customers. Your mission: to accelerate growth and strengthen partnerships through proactive sales engagement, smart resource coordination, and a deep understanding of their needs. You will also drive expansion opportunities within medium and small original equipment (OE) customers, through partnering with assigned distributors, qualifying leads, and closing opportunities that move the needle. Why This Role Matters At Timken, we empower our team members to drive success, make an impact, and grow within a global, forward-thinking organization. As an Inside Sales Specialist, you'll be at the forefront of enabling our distributors and customers to thrive-building relationships, delivering value, and fueling sales growth through expert support and strategic insight. What You'll Do Build and grow strong relationships with a portfolio of small distributors-acting as their primary contact and trusted advisor. Develop and execute growth plans for top distributors by providing the tools, resources, and support needed to drive sales success. Manage assigned OEM accounts and qualify new opportunities through various customer engagement channels. Respond quickly and professionally to pricing, quoting, and service inquiries-resolving issues and enabling a seamless customer experience. Use CRM systems to create and track strategic account plans, analyze sales data, and maintain a full opportunity pipeline. Identify and share cross-sell and up-sell opportunities with appropriate internal partners to drive revenue growth. What You'll Bring: Required Qualifications High school diploma or equivalent (Associate's or Bachelor's degree preferred). Minimum of 2 years of relevant inside sales, account management, distributor engagement, or Timken-specific product experience. Strong interpersonal, communication, and presentation skills. Technical Skills Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Experience using CRM tools and ERP systems (SAP preferred). Solid time management and organizational abilities with an ability to handle multiple tasks and priorities. Skilled in presenting to internal stakeholders and customers virtually. Preferred Traits Goal-oriented and self-motivated to drive sales growth. Understanding of distributor networks, end-user dynamics, and value-based selling. Experience in industrial or manufacturing sectors is a plus. What's In It for You: Immediate impact - Own strategic accounts and help shape the inside sales approach at a global scale. Career mobility - Timken supports your professional development at your pace, with opportunities for growth across departments and regions. Work that matters - Contribute to industries that power the world and support innovations that move humanity forward. Global community - Join 19,000+ people in 45 countries committed to excellence, integrity, and innovation. All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.

Great Day Improvements - Call Center Agent / Inside Sales (Full-Time Call Center) Great Day Improvements is a collection of some of the best home improvement companies in the nation, and we are seeking a Call Center Agent to join our inside sales and customer experience team. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement products and brands. We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals. This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team. What We Offer * Competitive base pay + performance-based incentives. * Comprehensive paid training to build product and sales expertise. * Opportunities for career growth within the Great Day Improvements family of brands. * A supportive, collaborative work culture that values customer experience and performance. Schedule / Shifts Available: * Monday - Friday: * 8:00 AM - 4:30 PM * 10:00 AM - 6:30 PM * 11:00 AM - 8:00 PM * 2:30 PM - 11:00 PM * Rotating Saturday Schedule: * 8:00 AM - 4:30 PM * 10:00 AM - 6:30 PM * 12:30 PM - 9:00 PM Pay Rate - $17.00 per hour Location: Bedford Heights, OH (On-site) Responsibilities * Handle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience. * Promote any and all of our products and services, identifying opportunities for upselling and cross-selling where appropriate. * Achieve individual sales and customer experience performance targets, contributing to overall team success. * Accurately update and maintain customer records within our CRM platforms to ensure timely follow-up and documentation. * Assist with customer concerns, using effective problem-solving techniques and escalating when necessary. * Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines. * Develop product knowledge across all of our brand offerings to confidently answer questions and provide tailored recommendations. * Work flexible shifts, including evenings and weekends, based on business needs. Qualifications * 1-2 years of call center or customer service experience, preferably in the home improvement or related industry. * Basic to intermediate proficiency with CRM systems (experience with i360 Lightning is a plus). * Strong verbal and written communication skills, with the ability to quickly build rapport and deliver solutions. * Comfortable working toward sales goals in a performance-driven environment. * Good organizational skills, with the ability to multi-task and manage time effectively. * Dependable and punctual, with a strong commitment to delivering an excellent customer experience. Seeking people with in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist GDI is an Equal Employment Opportunity Employer #INDGDICCA