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Inbound sale representative jobs in North Richland Hills, TX - 1,006 jobs

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  • Customer Account Representative

    Alphabe Insight Inc.

    Inbound sale representative job in Fort Worth, TX

    At Elevare Branding, we are a forward-thinking company dedicated to delivering impactful brand experiences through strategic planning and flawless execution. Our team thrives on collaboration, innovation, and precision. We believe in empowering professionals who are eager to grow, contribute, and elevate both our projects and their careers. Job Description We are seeking a polished and customer-focused Customer Account Representative to serve as a key point of contact between our clients and internal teams. This role is ideal for individuals who excel in communication, relationship management, and problem-solving, and who are motivated to contribute to a high-performing, client-centered organization. Responsibilities Act as the primary liaison for assigned customer accounts Build and maintain strong, professional relationships with clients Understand client needs and ensure timely, accurate support Coordinate with internal departments to deliver exceptional service Address inquiries, resolve concerns, and provide effective solutions Maintain accurate account records and documentation Support ongoing account growth and retention initiatives Qualifications Strong verbal and written communication skills Professional demeanor with a customer-first mindset Ability to manage multiple accounts and priorities efficiently Detail-oriented with strong organizational skills Problem-solving ability and proactive attitude Comfortable working in a fast-paced, team-oriented environment Additional Information Competitive salary ($57,000 - $60,000 annually) Clear growth and advancement opportunities Professional development and skills enhancement Supportive leadership and collaborative work culture Stable, full-time position with long-term career potential
    $57k-60k yearly 7d ago
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  • Bilingual Inside Sales Representative

    Oak Wood Ventures 4.2company rating

    Inbound sale representative job in Dallas, TX

    About Oak Wood: Oak Wood owns and operates a growing portfolio of multifamily and manufactured housing communities across the United States. Our success is driven by a sales-focused, customer-centric approach that combines operational excellence with strategic marketing to attract buyers, convert leads, and maximize the value of every community we serve. About the Role: As a Bilingual Inside Sales Representative, you are the voice of Oak Wood and the frontline driver of our home sales efforts across 87 communities nationwide. You will engage prospective homebuyers through inbound phone calls, emails, texts, and social media messages-educating, qualifying, and converting interest into scheduled appointments and closed sales. This role is ideal for a confident communicator who thrives in a fast-paced, high-volume sales environment and understands how to move leads through the funnel with urgency, professionalism, and enthusiasm. Key Responsibilities Serve as the primary sales contact for all inbound inquiries related to home sales via phone, email, text, and social media. Deliver compelling, accurate information about Oak Wood communities, home models, pricing, availability, amenities, and lifestyle benefits. Actively sell by building rapport, uncovering buyer needs, overcoming objections, and guiding prospects toward next steps. Qualify leads and efficiently schedule appointments, tours, and follow-ups for onsite sales teams. Consistently log and manage lead activity in the CRM, ensuring clean data and timely follow-up. Execute outbound follow-ups to re-engage warm and inactive leads and improve conversion rates. Partner closely with marketing to align on campaigns, promotions, and messaging across all channels. Stay current on inventory, pricing changes, promotions, and community updates across the portfolio. Deliver an exceptional, bilingual customer experience that reflects Oak Wood's brand and values. Track and report on call volume, lead conversion, response times, and sales performance metrics. Qualifications Bilingual (English/Spanish) required; ability to confidently sell and communicate in both languages. Proven experience in inside sales, customer service, call center, or lead-driven environments (real estate or homebuilding preferred). Strong persuasive communication skills-both verbal and written. Ability to manage multiple conversations and channels simultaneously in a high-volume setting. Results-oriented mindset with a strong sense of urgency and follow-through. Experience working with CRM systems and Microsoft Office Suite. Bachelor's degree in a related field preferred. Preferred Attributes Passion for real estate and helping people find the right home. Confident closer with a consultative sales approach. Self-starter who takes ownership of performance and outcomes. Positive, high-energy attitude with a team-first mentality. Comfortable representing a brand across phone, digital, and social platforms. Why You'll Love Working at Oak Wood Entrepreneurial Environment: Expand your skill set, grow professionally, and make a measurable impact on sales performance. Culture & Benefits: Competitive benefits package including 401(k), health, dental, vision, HSA/FSA, and Life Time Fitness gym membership. We prioritize work-life balance and celebrate individual and team success. Flexible Work Option: After three (3) months of service, employees may work remotely two (2) days per week. Community-Focused: Oak Wood encourages team bonding, collaboration, and community involvement. Oak Wood is an equal opportunity employer.
    $47k-74k yearly est. 4d ago
  • Customer Service Representative

    Alliance Aviation Services

    Inbound sale representative job in Fort Worth, TX

    Alliance Aviation Services (AAS) is a premier, award-winning Fixed Base Operator (FBO) located at Perot Field Fort Worth Alliance Airport in Fort Worth, Texas. Strategically positioned within one of the nation's most dynamic aviation hubs, AAS provides comprehensive ground support and concierge-level services to a diverse clientele-including civilian, military, and cargo operators. With a strong reputation built on operational excellence, AAS combines world-class customer service with cutting-edge facilities designed to meet the needs of pilots, passengers, and military personnel alike. Whether supporting complex cargo logistics or welcoming VIP guests, the Alliance team is committed to delivering seamless, safe, and superior aviation experiences. Our focus on precision, hospitality, and continuous innovation ensures that every arrival and departure is handled with exceptional care and attention. Position Summary: AAS is seeking a polished, professional, and enthusiastic Customer Service Representative (CSR) to join our team in Fort Worth, TX. Reporting to the Customer Experience Manager, the CSR plays a vital role in delivering world-class customer service while performing key administrative and operational duties. This fast-paced, team-oriented environment demands a detail-driven and customer-focused individual who consistently demonstrates professionalism, courtesy, and adaptability in interactions with pilots, crew members, passengers, and internal stakeholders. As a frontline ambassador, the CSR is instrumental in shaping memorable aviation experiences that reflect our commitment to excellence and hospitality. Responsibilities: Front Desk and Customer Engagement: Serve as the first point of contact, creating lasting impressions through service excellence. Greet and assist guests at the FBO with warmth and professionalism. Provide VIP planeside greetings with carpet service, ensuring an elevated arrival experience. Maintain clean, organized, and welcoming facilities and amenities. Answer incoming calls and emails promptly and courteously, efficiently resolving inquiries. Utilize creativity and attention to detail to create memorable experiences for guests. Administrative and Logistics Coordination: Support smooth operations with precise documentation and resource management. Retrieve and distribute incoming mail throughout the facility. Accurately receive, communicate and ensure completion of fuel and service requests Communicate with use of two-way radios with team members and customers. Input customer data and service details into systems such as TAS, FlightBridge, and Salesforce. Organize and maintain internal documents, reports, and logs. Accurately invoice and collect payment for services rendered in a timely manner. Reconcile vendor billing and commissions and place orders. Guest Services and Travel Coordination: Facilitate seamless guest experiences and personalized travel solutions. Maintain and clean crew cars provided for customer use. Wash and service base customer vehicles, ensuring optimal presentation. Manage rental vehicle reservations, contracts, and check-in processes on behalf of rental agencies. Assist customers in placing accurate and timely catering orders. Support travel arrangements, including hotel accommodations, ground transportation and charter coordination. Provide proactive recommendations and assistance tailored to guest preferences. Sales, Marketing and Event Support: Promote services and support major aviation events with professionalism. Contribute to marketing initiatives and promotional campaigns. Assist with the coordination and operations of premier events such as NASCAR, philanthropic and industry events. Represent AAS during special events with poise and attention to detail while ensuring minimal disruption to normal operations. Cross-Functional Support: Assist in the security of the airport, our customers, their assets and our team members. Contribute to ongoing excellence through collaboration and continuous improvement. Assist in training and onboarding new Customer Service Representatives. Perform additional duties as assigned to support the FBO's operational success. Required Skills and Abilities: Strong command of Microsoft Office tools (Word, Excel, Outlook, PowerPoint) for document handling and communication. Familiarity with Salesforce or comparable CRM systems to manage customer relationships and workflow. Operational experience with VHF and two-way radios to ensure accurate, real-time communication across departments. Exceptional verbal and written communication with a professional, customer-first attitude. Ability to communicate clearly and calmly under pressure-whether in person, by phone, or over radio. Demonstrated ability to multitask efficiently in a fast-paced, service-driven environment. Excellent organizational habits with a keen eye for detail and task prioritization. Strong time management skills and a proactive approach to getting things done. High level of discretion and professionalism, especially when interacting with VIP clientele. Versatile and composed when working in dynamic settings or handling last-minute requests. Team-oriented with a self-motivated attitude and a commitment to maintaining high standards. Education and Experience: High school diploma or equivalent required. Minimum of 3 years of experience in customer service, preferably in aviation, hospitality, or luxury service environments. Exposure to aviation operations or prior experience within a Fixed Base Operator (FBO) preferred. Experience working in high-volume or fast-paced environments where multi-tasking and client engagement are key to success. Familiarity with scheduling platforms, service coordination tools, or CRM systems such as Salesforce preferred. Bilingual proficiency preferred. EEO Statement: Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. #AAS Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $26k-34k yearly est. 7d ago
  • Customer Service Representative - State Farm Agent Team Member

    Amado Flores-State Farm Agent

    Inbound sale representative job in Fort Worth, TX

    Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Amado Flores - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 7d ago
  • Customer Service Representative - 1st Shift, 7:00am to 3:30pm, Mon - Fri

    Allen Distribution 4.3company rating

    Inbound sale representative job in Fort Worth, TX

    Job Title: Customer Service Representative Department: Operations Reports To: Distribution Manager Position Type: Full Time Shift/Schedule: 1st Shift, 7:00am to 3:30pm, Mon - Fri Salary: $20.00 + $1.00, Shift differential per hour when applicable. Purpose of Position Accurately process incoming and outgoing orders within designated systems. Provide customer service to daily activities related to warehousing operations. Values and Business Practices: Customer First - We deliver on what we promise to our customers with a positive attitude. We treat everybody with respect and dignity. We operate with high business ethics. We are a good corporate citizen. We value our professional relationships. We strive to have a "Continuous Improvement Culture". We are committed to the safety of our employees and our equipment/facilities. Company Expectations Our expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success. Flexibility: Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task). Reliability: Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points. Attitude Maintains a "Whatever it Takes" attitude. Lives by company stated values and inspires others. Willingness to learn: Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change. Initiative: Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc... Promote teamwork and assist in all areas and processes in the operation as needed / required. Quality of Work: Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work. Understands the importance of "Only Handle It Once - OHIO", by completing work correctly the first time. Follows directions: Follows all written and verbal instructions provided by management, project leader, etc... Communication: Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor. Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position. Safety: Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise. Position Competency: Ability to coordinate, problem solve and communicate workflow with customers, fellow employees and outside carriers. Intermediate computer skills including Microsoft office, WMS, document scanning, copying and basic office skills. Proficient and accurate data entry skills. Must be able to sit for extended periods. Must be able to twist, squat and reach above shoulder level Position Expectations Productivity: Notify manager/supervisor if trailers are not being unloaded and loaded within the designated time frame. Enter and complete all inbound and outbound orders and extra billing by end of work shift. Review open receipts and orders daily and communicate any issues to your manager. Assign trailers to designated dock doors to ensure efficient warehouse flow. Follow our Standard Operating Procedures (SOP) and specific customer work instructions. Safety: Follow established Dock Safety Policy. Follow safety and security policies and SOPs. Follow established Visitor Policy. Follow Inbound Trailer Security and Outbound Trailer Security SOP. Quality: Ensure that all system entries are accurately entered. Follow our Standard Operating Procedures (SOP) and specific customer work instructions. All outbound orders must be accompanied by a Bill Of Lading or blue outbound form, including transfers. Complete a dock trailer check as determined by your manager to verify any drop trailers and update door log chart. Ensure lift operators have completed all inbound and outbound paperwork correctly. Transfer handwritten notes to the original Bill of Lading paperwork prior to releasing the driver (shortages, overages, damages, etc.) Initiative Knowledge of multiple accounts and/or job functions within given operation. Customer Service: Interface directly with the customer and maintain a professional and courteous relationship with all customers. Ensure customer requests are responded to within an hour. Provide customer with an estimated time of completion including a factual response. Immediately escalate to management customers complaint (i.e. inabilities to meet customer request or customer reported errors). These expectations are meant to be a guide and may be changed at any time at the discretion of Allen Distribution. Salary Description $20.00 /Hourly
    $20 hourly 4d ago
  • Customer Service Representative

    Tata Consultancy Services 4.3company rating

    Inbound sale representative job in Plano, TX

    The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections. CSAT measurement & improvement: Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions. Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership. Stakeholder collaboration Work hand‑in‑hand with Engagement Managers and client sales teams to align messaging and resolve customer concerns quickly. Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences. Compliance & documentation Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record. Outcomes & KPIs (program‑aligned) Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on “optimal customer satisfaction.”) First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks. Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents. Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards. Qualifications: 2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes. Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders. Experience with ticketing/CRM tools and structured survey/feedback collection. Salary Range: $40,000 - $55,000 per year
    $40k-55k yearly 19h ago
  • Technical Customer Service Representative

    Cornerstone Technology Talent Services 3.2company rating

    Inbound sale representative job in Irving, TX

    Type: Contract to Hire We are seeking a Technical Customer Service Representative to support proprietary technology platforms and deliver an exceptional, white-glove customer experience. This role blends technical troubleshooting, customer support, and detailed review of home inspection data. You will help guide users through setup, connectivity, and product usage while ensuring accuracy and professionalism across every interaction. Responsibilities Conduct digital quality assurance on self-guided home inspections: review photos, validate details, and identify issues. Guide customers through virtual or phone-based home inspections step-by-step. Assist users with installation, setup, WiFi connection, app usage, and sensor connectivity. Troubleshoot issues such as device pairing, alerts, and connectivity problems. Document calls, resolutions, and inspection findings to support process and product improvements. Make proactive outreach calls to improve product adoption and customer satisfaction. Maintain clear, professional communication via phone, email, and text. What We're Looking For High School Diploma or GED required; bachelor's degree preferred. 1+ year of experience in technical support, help desk, call center, or field service. Experience troubleshooting mobile devices, WiFi connectivity, or IoT/smart-home systems. Strong communication skills and problem-solving ability. High attention to detail and ability to thrive in a fast-paced environment. Customer-first mindset, proactive attitude, and willingness to learn. Ability to work onsite with flexibility across different shifts. Why This Role Is Great Collaborative, dynamic environment. Opportunities for professional growth, including training and advancement into tech support, product specialist, or leadership roles. Direct exposure to innovative technology and hands-on product improvement.
    $29k-36k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Adrian Valdez-State Farm Agent

    Inbound sale representative job in Rockwall, TX

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $26k-34k yearly est. 7d ago
  • Customer Service Representative

    Novax Recruitment Group

    Inbound sale representative job in Addison, TX

    🔍 Customer Service Representative (Inside Sales) 📍 Plano, TX 💼 Full-Time 💰 Competitive Salary + Full Benefits + Career Growth 🚀 Why This Role Matters We are partnering with a respected, long-standing manufacturer in the infrastructure and engineered products sector. This role is central to customer experience and sales execution-serving as the primary link between clients, sales teams, and operations from initial quote through final delivery. If you excel in fast-paced, detail-focused environments and enjoy blending customer interaction with internal collaboration, this is your opportunity to grow into a key commercial role within a stable and growing organization. 🔍 What You'll Be Doing Prepare and issue customer quotes; review purchase orders for accuracy Be the primary point of contact for customer inquiries and sales support Manage the full order lifecycle-scheduling, changes, and shipment notifications Maintain customer records and log interactions in CRM/ERP systems Track orders, resolve service issues, and support Outside Sales teams Cross-train in order fulfilment to provide team coverage as needed 🧠 What We're Looking For High school diploma or equivalent; Bachelor's in Business or related field preferred 3+ years in Inside Sales, Customer Service, or a similar client-facing role Experience in infrastructure, engineered products, B2G, or project-based sales is a plus Strong skills in quoting, pricing, and order management Proficiency with ERP systems and Microsoft Office (NetSuite experience preferred) 📈 Career Progression This role is designed for growth. You'll gain exposure to sales, operations, and product management, with a clear path to advance into senior inside sales, account management, or sales support leadership. 🎁 What We Offer Competitive salary based on experience Comprehensive health & benefits package Hybrid/office-based flexibility depending on business needs Ongoing training and professional development Long-term career opportunity in a stable, essential industry Submit resume to ****************************
    $26k-34k yearly est. 1d ago
  • Customer Service Representative - Insurance

    AAA-The Automobile Club 4.5company rating

    Inbound sale representative job in Coppell, TX

    Customer Service Representative - Insurance. AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about helping others and thrive in a Customer Service Representative, Customer Service, Insurance, Representative, Retail, Training
    $25k-31k yearly est. 3d ago
  • Route Service Representative

    Watermill Express LLC

    Inbound sale representative job in Irving, TX

    Watermill Express is the national leader in refill kiosks that provide affordable, sustainable, safe drinking water and ice in a convenient drive-up format. As a Service Representative you will be assigned a company vehicle to use for your assigned route. Your basic job duties include safely driving to each refill kiosk, performing daily routine cleaning, basic maintenance, repair, and trouble-shooting of our purified water and water and ice units. This position works independently and you must take pride in your work. You are eligible for: Company Vehicle. Drive home daily Starting hourly rate is $15.00 No Cost Employee Only Medical + $900 employer paid Health Savings Account Dental and Vision plans 401(k) and Roth with Immediate Company Match and Vesting Paid Time Off the first year. Paid Holidays Duties and Responsibilities for the Position Follow safety guidelines and act in safe manner Clean and sanitize outside vending areas Verify component functionality Drive company vehicle to company locations/units throughout assigned area* Perform basic maintenance, repair, and trouble-shooting of units Collect water samples Other duties as assigned Qualifications, Requirements, Basic Skills and Abilities Team player with positive attitude Problem solver Troubleshooter Mechanically inclined Use and maintain hand tools Detail/task oriented Ability to work independently Ability to work required schedule Clean motor vehicle record and current valid driver's license Minimum Physical Requirements Include Ability to lift 50 pounds Capable of climbing ladders, walking, standing, stooping and bending Ability to work safely in limited space inside water/water-ice kiosk Ability to work in heat and cold Ability to safely operate a motor vehicle Required Education and Preferred Experience Prior experience working with hand tools is desirable Maintenance experience or previous training preferred *This position is considered safety sensitive due to the essential requirement of operating a company vehicle on public roadways Job Type: Full-time Powered by JazzHR
    $15 hourly 5d ago
  • Customer Service Representative

    Associa, Inc. 4.6company rating

    Inbound sale representative job in Richardson, TX

    The Customer Service Associate is responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but they may also deal with customers in person. Customer Service, Customer Service Representative, Office Manager, Representative, Community Manager, Retail, Property Management
    $28k-34k yearly est. 7d ago
  • Representative, Sales Service - Inbound

    Rise Broadband 3.9company rating

    Inbound sale representative job in Irving, TX

    is filled. We are looking for Sales professionals in the Dallas metro area to join our team. Successful candidates must be able to thrive in an environment that is fast paced and constantly changing. You must be an individual who is driven to maximize residential inbound sales inquiries into sales by demonstrating a good understanding of our services, evaluating customer needs and recommending the appropriate products and upgrades to ensure growth and retention of our customer base. Essential Duties/Responsibilities * Provide customers with product and service information * Build and maintain rapport with customers * Be positive, confident, reliable, friendly and engaged during all calls * Identify customer needs and resolve problems to inquiries regarding Billing and Sales * Provide product sales opportunities and promotions * Capture data, enter clearly and accurately * Recognize, document and alert the supervisor of trends in customer calls * Use customer service skills to appropriately satisfy and retain customers * Utilize tools to check service availability; improve the rate of successful installation * Set appropriate expectations regarding installation and service; reschedule installation appointments as needed * Perform initial and periodic follow-up with customers to ensure satisfaction * Other duties as assigned Job Requirements * Call center experience preferred * Must possess exemplary verbal, written and interpersonal communication skills * Strong negotiation skills and a track record of telecommunication products is a plus * Outstanding telephone and customer service etiquette * Ability to work independently and be self-motivated * Strong computer skills * Ability to navigate through several applications simultaneously * Knowledge of CSG & Sugar CRM a plus * Keyboard and/or typing skills 30 wpm minimum * Available to work some nights, weekends, and holidays required Equipment Requirements * A dedicated and quiet workspace free from distractions * A desktop or laptop computer with Windows 10 or newer and a minimum 1GHz processor and 1GB of RAM (or higher). NOTE: We do not allow Chromebooks, Surface Pros, or iPads. * 2 monitors for desktops and laptops * A camera/web camera * Reliable internet connection with minimum speeds of 5-10 Mbps upload and 15 Mbps download, with access to a hardwired (Ethernet) connection rather than Wi-Fi, based on the systems we use. * A mouse (if using a laptop) | Or a mouse & keyboard (if using a desktop) * Headphones or a headset (will be provided upon request) Working Conditions * Employee remains in the sitting position for prolonged hours. Employee is occasionally required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. * Working conditions may include being in an open (shared) cubicle/workspace area. Disclaimer This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned. Please feel free to review our Benefits at the following link: *****************************
    $34k-50k yearly est. 8d ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Yesenia Martinez-State Farm Agent

    Inbound sale representative job in Dallas, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off You May Be a Great Fit as a Customer Retention Specialist at Yesenia Martinez - State Farm Agent if: Youre the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: Dallas, TX 75218 At Yesenia Martinez - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.
    $29k-37k yearly est. 7d ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Jarrod Rush-State Farm Agent

    Inbound sale representative job in Wylie, TX

    Job DescriptionBenefits: 401(k) 401(k) matching Company parties Paid time off Training & development You May Be a Great Fit as a Customer Retention Specialist at Jarrod Rush - State Farm Agent if: Youre the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: Wyle, TX 75098 At Jarrod Rush - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.
    $29k-36k yearly est. 12d ago
  • Outbound Sales Representative

    Dot Alliance Group 4.4company rating

    Inbound sale representative job in Grand Prairie, TX

    About Us: DOT Alliance Group is a fast-growing business dedicated to helping trucking companies stay compliant with DOT rules and regulations. We pride ourselves on our professional yet energetic work environment, where motivated sales professionals thrive. We are currently seeking high-energy, results-driven Outbound Sales Representatives to join our team. If you have experience making outbound sales calls and enjoy building relationships over the phone, this is the perfect opportunity to grow your career while earning uncapped commissions. Why Join Us? Competitive base salary + high commissions Modern, fast-paced, and supportive work environment Casual dress code and lively office atmosphere Comprehensive on-the-job training Opportunities for growth and advancement What You'll Do: Make high-volume outbound calls to engage trucking companies and offer our compliance services Prospect and qualify leads through cold calling and follow-up calls Pitch our services in a compelling, confident, and persuasive manner Overcome objections and close sales over the phone Meet and exceed sales targets to maximize earning potential Collaborate with the sales team to refine outreach strategies and maximize conversions What We're Looking For: Proven experience in outbound sales, cold calling, or telemarketing Strong communication and persuasion skills-you love talking to people! Goal-oriented mindset with a drive to hit and exceed sales quotas Ability to handle rejection and turn "no" into "yes" If you're a self-motivated closer who thrives on making outbound sales calls and enjoys a fast-paced, rewarding sales environment, apply today! We want hunters, not order-takers-let's grow together. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift No nights Supplemental Pay: Commission pay Signing bonus People with a criminal record are encouraged to apply Experience: Outbound Phone Sales: 1 year (Preferred) Work Location: In person
    $64k-118k yearly est. Auto-Apply 60d+ ago
  • Associate Customer Service Representative Spanish Bilingual Everyday Banking

    W.F. Young 3.5company rating

    Inbound sale representative job in Irving, TX

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Must complete and pass required language assessment Training Schedule: Training class starts on 3/9 for 7 weeks. Training hours for weeks 1-4 are 8:30 a.m. - 5:30 p.m. Monday - Friday and weeks 5-7 training hours are 8:30 a.m. - 5 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open from Sunday - Saturday, 6:00 a.m. - 12:00 am (Central Time Zone). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Posting Location: 401 W. Las Colinas Blvd. Bldg #1, Irving TX 75039 @RWF22 Posting End Date: 6 Feb 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $30k-35k yearly est. Auto-Apply 21d ago
  • Customer Retention & Growth Specialist

    Brady Ingle Farmers Insurance

    Inbound sale representative job in Rowlett, TX

    Job Description Were hiring a Customer Retention & Growth Specialist to actively protect and grow an existing book of business. This role is built for someone who knows how to drive retention, uncover cross-sell opportunities, and increase account value through smart policy reviews and confident client conversations. Youll proactively engage clients, identify coverage gaps, recommend solutions, and close additional policieswhile ensuring clients stay loyal, well-protected, and profitable. This is a performance-driven role that blends relationship management with consultative sales and measurable results. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities Actively manage and grow an existing book of business through retention, cross-sells, and account expansion Conduct proactive policy reviews to uncover coverage gaps, reduce churn, and increase account value Make outbound sales and retention calls to current and former clients to re-engage, recover, and expand accounts Convert inbound service interactions into revenue-generating opportunities Generate new premium from warm leads, cross-sell campaigns, and reactivation lists (no random cold lists) Prepare, present, and close personal lines policies including Auto, Home, Life, Umbrella, and specialty products Drive higher household policy counts through confident, consultative recommendations Maintain disciplined follow-up to move quotes to close and prevent lapses or cancellations Build long-term client loyalty through consistent communication and proactive account management Support essential office operations while keeping a growth-first, results-driven mindset Requirements Requirements: Texas General Lines Property & Casualty License (required) Life, Accident & Health License (preferred, not mandatory) Minimum 3 months experience in insurance sales or customer service Strong communication, organization, and follow-up skills Must pass a background check (state, federal, and county) Bilingual (Spanish) is a big plus, but not required
    $29k-36k yearly est. 8d ago
  • Associate Customer Service Representative Spanish Bilingual Everyday Banking

    Wells Fargo 4.6company rating

    Inbound sale representative job in Irving, TX

    Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: * Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment * Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems * Regularly receive direction from supervisor and escalate questions and issues to more senior employees * Interact with team on basic information, plus internal or external customers Required Qualifications: * 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: * Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues * Ability to execute in a fast paced, high demand, metric driven call center environment * Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy * Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers * Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information * Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: * Must be able to attend full duration of required training period * This position is not eligible for Visa sponsorship * Ability to work additional hours as needed * Schedule may be eligible for a shift differential under the terms of the shift differential policy * Must work on-site at the location posted * Must complete and pass required language assessment Training Schedule: * Training class starts on 3/9 for 7 weeks. Training hours for weeks 1-4 are 8:30 a.m. - 5:30 p.m. Monday - Friday and weeks 5-7 training hours are 8:30 a.m. - 5 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. * We're open from Sunday - Saturday, 6:00 a.m. - 12:00 am (Central Time Zone). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Posting Location: * 401 W. Las Colinas Blvd. Bldg #1, Irving TX 75039 @RWF22 Posting End Date: 6 Feb 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $31k-38k yearly est. 20d ago
  • Process Associate - Customer Service Representative - onsite Richardson TX

    Genpact Ltd. 4.4company rating

    Inbound sale representative job in Richardson, TX

    Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Associate, Customer Service Representative In this role, Representative responsible for addressing clients' concerns promptly and effectively, ensuring their satisfaction. Will also assist in resolving past due accounts, contributing to improved financial outcomes. Responsibilities * Should be able to work in blended environment catering both Inbound & Outbound Calls. * Should be able to effectively communicate while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all services. * Ensure that the account becomes current & provide solution to keep it current for long term. * Willing to take additional training as suggested by management. * Excellent customer service, negotiation, and communication skills with the ability to recognize and support the specific needs of the most vulnerable customers/businesses. Qualifications we seek in you! Minimum Qualifications * Good Attendance Record * Good written and verbal communication skills * With high level of confidentiality and professionalism * Basic/Good Computer Skills * Basic knowledge in MS Word & Excel * Willing to rotate shifts and weekly offs * Open and receptive to feedback * Ability to work in a fast-paced environment where standards of quality and timelines are established. * High on integrity to ensure compliance. * Ability to work on a team. Preferred Qualifications/ Skills * With BPO or contact center experience * Must be amenable to work onsite - DFW Site (Richardson, TX) * Assertive and confident * Strong negotiation skills * Problem solver with procedure driven judgment to find the best solution. Why join Genpact? * Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best - Join 140,000 bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is 19.00 per hour.. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Location-based Roles Richardson TX area candidates are eligible for this role only." Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location Richardson TX Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Mar 7, 2025, 4:28:40 PM Unposting Date Apr 6, 2025, 11:59:00 PM Master Skills ListOperations Job CategoryFull Time '1664305
    $24k-32k yearly est. 6d ago

Learn more about inbound sale representative jobs

How much does an inbound sale representative earn in North Richland Hills, TX?

The average inbound sale representative in North Richland Hills, TX earns between $31,000 and $89,000 annually. This compares to the national average inbound sale representative range of $27,000 to $75,000.

Average inbound sale representative salary in North Richland Hills, TX

$53,000

What are the biggest employers of Inbound Sale Representatives in North Richland Hills, TX?

The biggest employers of Inbound Sale Representatives in North Richland Hills, TX are:
  1. Liberty Mutual Insurance
  2. Extra Space Storage Inc
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