Agent Services Representative
Inbound sale representative job in Blue Springs, MO
This is an existing opportunity to enter the fast-paced real estate environment as a concierge Agent Services Representative. This role works closely with office brokers and top-producing agents and teams. This position provides sales associates with marketing and administrative support through creation of promotional pieces, broker price opinions, database search capabilities, agent website maintenance, client correspondence and by providing general office and computer assistance.
Job Duties and Responsibilities
(Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.
Create brochures, flyers/postcards, marketing materials, and other promotional pieces; Comparative Market Analysis (CMA) and Brokers Price Opinion (BPO). May create letters to clients, presentation materials, sales associate introduction cards, and prepare buyers and sellers guides. (60-80%)
Set up and update client and customer sphere of influence databases; and create farming database for sales associates. Maintain internet by updating company website and sales associate's personal websites/pages. May perform data input, maintain and monitor data files, create files and documents and produce reports. (10-20%)
Provide administrative and clerical support to management and sales associates which may include: assisting sales associates with sending and receiving company e-mails, providing computer assistance, handling written correspondence, ensuring forms are stocked, answer phones, greet visitors, route mail, prepare schedules and maintain accurate billing records. (10-15%)
May assist agents with setting marketing plans and organizing and facilitating agent training activities. (5-10%)
Assist new agents in setting up their office, getting into MLS, training on computers and office equipment. May assist with license transfer or annual license renewal. (5-10%)
May serve as back-up to other office staff. (5-10%)
Perform any additional responsibilities as requested or assigned. (0- 5%)
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
Minimum of high school diploma or the equivalent. Secondary education preferred.
Experience:
One to three years clerical or administrative experience.
Marketing and social platforms experience preferred.
Real estate knowledge preferred.
Knowledge and Skills:
Knowledge of real estate, title and/or mortgage business preferred.
Strong computer/technology skills: proficient in Microsoft Office and Canva products.
Must possess strong organizational skills; ability to multi-task; accuracy/quality; detail-oriented.
Strong interpersonal skills, a customer service focus and the ability to work as a member in a team-oriented environment.
Effective analytical and problem-solving skills. Attention to details.
Demonstrated verbal and written communication skills including presentation ability.
Wage: $20 - $22 hourly; actual wage is based upon education and experience.
Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Mechanical Inside Sales
Inbound sale representative job in Riverside, MO
FORCE America, Inc. is looking to fill an opening for a Mechanical/Hydraulic Inside Sales Specialist. This role, located in person at our Riverside, MO location, will provide customer support by responding to inquiries, requests for quotes as well as answer basic questions on systems we provide. This person will also build relationships with customers, provide technical support and troubleshooting, negotiates with customers and coordinates with our Outside Sales Team members.
FORCE America provides systems and components to the on-and off-highway mobile markets. FORCE America is 100% employee-owned and has a strong presence in the market for over 70 years. We provide a competitive salary and excellent benefits.
Essential Responsibilities:
Partners with assigned customer base to provide pricing, availability, updates on order status.
Assists with overflow customer inquiries regarding common product lines, current orders, escalate orders, part availability, provides alternative product, and light technical support.
Enters system sales and quotes.
Enters purchase orders.
Provides light technical support for the development of applications and design.
Provides troubleshooting for systems.
Authorizes warranty and credit dispositions.
Administrative support including email orders, fax, and providing number RMA's.
Partner with Outside sales team to coordinate customer service needs for dedicated customer base.
Other duties as assigned.
Minimum Qualifications:
High School Diploma or GED required.
2-4 years of relevant work experience in mechanical type role preferred. Experience in a customer-facing role a big plus.
Ability to develop a comprehensive understanding of product knowledge and application, assembly, and the ability to troubleshoot.
Demonstrated cultural expectations of core values in inside sales.
Good negotiation skills, able to provide value added up-selling.
Able to develop relationships with internal and external customers.
Strong mechanical aptitude.
Good communication skills, written and verbal, most often over the phone.
Strong sense of urgency and ability to prioritize in order to meet the expectations of the customer.
Detail oriented and the ability to exhibit patience.
Experience with MS applications, Outlook, Excel and Word preferred.
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
And more!
Inbound Sales Representative ($63k+)
Inbound sale representative job in Kansas City, KS
#IND123
Ready for a fresh start? Join a trusted and recognized industry leader. We provide paid training and a clear path to earning $63,000 your first year-with uncapped potential for top performers. Start with $19.36/hr base pay plus monthly commissions in entry-level insurance sales. Help inbound callers navigate plans and choose what fits their needs. Build a long-term career with advancement opportunities, professional development, and the backing of a brand known for stability, integrity, and success.
Inbound Sales Representative
Inbound Sales Consultant
Start date: February 9, 2025
Location: Kansas City, Kansas 66111
This position is hybrid, (3) days onsite required weekly after training
Pay: $63,000 average yearly earnings (uncapped earnings)
Top performers earn $100,000+ yearly
Type: Direct hire
Schedule: Will be assigned a (40) hour work week after training, must be open to department hours
M-F or Tues-Sat, 7:00am - 9:00pm CST / 8:00am to 10:00pm EST
Training schedule: M-F, 9:30am - 6:00pm CST / 10:30am - 7:00pm EST for approx. 9 weeks
Career outlook: Earn 6-figures! 401k with 4%. Match, HAS, medical, dental, vision, tuition reimbursement with approval, commuter benefits, recognition programs, community activities, parental leave, and more! Room to grow into senior roles, retention, leadership, and other roles.
Job description
Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls.
Lead Sources: Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. More challenging calls come from retail customers without any employer or affiliate relationship, which typically have lower conversion rates.
Deliver exceptional customer service by educating customers on coverage options and costs, ensuring they select the most appropriate plan.
Identify cross-sell and upsell opportunities by qualifying customers for additional products and services.
Navigate multiple computer systems efficiently while maintaining a seamless and professional interaction with customers.
Manage daily call volume, averaging 12-15 calls per day, including inbound inquiries, outbound follow-ups, and post-sale policy processing.
What does success look like?
You will be evaluated based on the following key performance indicators (KPIs):
Number of policies converted - Successfully binding new insurance policies.
Total premium converted - The dollar amount of premium generated from sales.
Unplanned shrink - Minimizing time away from taking calls to ensure productivity.
Cross-sell performance - Ability to identify and sell additional products to existing customers.
Ramp up period:
First month: 70% of goals
Three months: 90% of goals
Six months: Meeting or exceeding targets
Nice to have:
Bachelor's Degree
P&C License
Salesforce
Requirements:
Must have (1)+ years of sales experience in retail, hospitality, other industries .
Must be able to pass the Property & Casualty (P&C) licensing exam. The company will sponsor and provide training for licensing, which must be completed within 90 days of hire. Additional trainings as required.
Backgrounds that typically excel in this role: Real estate, mortgage industry, door-to-door sales.
Must be tech savvy and adaptable, must be able to learn and navigate CRMs and multiple screens/software systems.
Must have professional verbal and written communication skills with strong sales acumen.
High school diploma or equivalent
Background check required
Education verification required
Customer Retention Specialist - Kansas City
Inbound sale representative job in Kansas City, KS
We are Farmers! We are⦠more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok.
Workplace: Hybrid ( #LI-Hybrid )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
Job Summary
* Responsible for engaging with external customers to effectively communicate Farmers value proposition, focusing on the policy benefits and conducting thorough policy reviews.
* Assists customers in making informed decisions regarding appropriate coverage options and deductibles for their asset protection needs.
* Dedicated to delivering an exceptional service, ensuring all customer complex inquiries and policy requirements are met.
* Communicates with customers through various channels while adeptly navigating multiple brand systems and platforms to provide comprehensive and complex support. Provides both service and sales support.
* Provides peer support through on-the-job training and knowledge sharing.
* Role is hybrid to Caledonia, MI, Phoenix, AZ, Kansas City, KS or Dayton, OH.
Essential Job Functions
* Explains renewal and other premium changes, educates on policy benefits, and conducts a full policy review.
* Receives and responds to inquiries related to insurance matters that require expert support. Interacts with customers, agents, and others to resolve complex issues regarding policy provisions and conditions.
* Explains premium changes. Quotes, sells, and generates premium.
* Analyze, clarify and resolve complex policy and account related questions from external customers.
* Accesses account information and communicates while working in multiple systems across all brands.
* Uses account information, advanced product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations.
* Makes decisions about ambiguous situations. Documents customer interactions and outcomes thoroughly in system, including notation and applicable data tracking.
* Resolves issues requiring expert support.
* Actively listens to customer concerns to identify trends or patterns.
* Recognizes opportunities for innovation and process improvement and makes recommendations to leadership.
* Advocates on behalf of the customer. Devises customer-centric solutions for complex insurance issues.
* Leads implementation of process changes. Monitors performance metrics and prepares reports.
* Builds and shares knowledge and acumen through self-directed learning. Stays informed about underwriting and policy guidelines and other updates including compliance and legal requirements.
* Continues to build personal skill set by participating in in-house or outside insurance or industry related courses or seminars as deemed necessary to expand product and system knowledge.
* Stays current with relevant product(s), which includes all specialty lines.
* Champions change initiatives and fosters acceptance and support for these changes within the team.
Physical Actions
* Job is performed in-person at a Farmers office or virtually at an approved alternative work location.
* The physical work environment is indoors and climate-controlled with adequate lighting and ventilation.
* Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions.
* Frequently sits for prolonged periods of time, up to a full shift.
* Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces.
* Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance.
* Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties.
* Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift.
* Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees.
* Possesses clear vision, with or without correction, to visually read and verify information.
* Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects.
* Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace.
* Jobs in this category require rare, if any, travel.
Education Requirements
* High School Diploma or equivalent required.
* Property and Casualty license required. Candidates must currently hold a Property & Casualty license or be willing to obtain one. Farmers will provide support and resources to help qualified candidates earn their license.
* Ability to be appointed to sell insurance in all states required.
Experience Requirements
* 2 years of experience in insurance or related field required.
* Experience providing advanced customer support within a high-volume, complex environment preferred.
Benefits
* Farmers offers a competitive salary commensurate with experience, qualifications and location.
* o DC/NJ/NY/OH Only: $27.04 - $45.90
* The starting hourly pay for this role is $27.38-$30.29, based on location.
* Bonus Opportunity (based on Company and Individual Performance)
* 401(k)
* Medical
* Dental
* Vision
* Health Savings and Flexible Spending Accounts
* Life Insurance
* Paid Time Off
* Paid Parental Leave
* Tuition Assistance
* For more information, review "What we offer" on https://*********************************/#offer
Job Location(s): US - KS - Kansas City, US - KS - Olathe, US - KS - Shawnee, US - MO - Kansas City
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunities? Check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: *******************
Easy ApplyCustomer Sales and Service Representative
Inbound sale representative job in Lenexa, KS
Are you proactive in asking questions and recommending solutions as well as additional related products?
Do you enjoy the challenge of discovering just the right part or solution for a customer's need?
Are you knowledgeable in fluid power components?
We have an immediate opening for a Customer Service Representative. We are the world's largest fluid power distributor, supplying hydraulic and pneumatic components and value-added services.
More about this role:
As a member of the Applied Fluid Power Network, you will partner with our external customers and internal customers (parent company account managers) to find products and services, solve customer needs, and build ongoing positive business relationships in an industrial environment. This branch is a small operation consisting of two to three employees, which requires all associates to be able to perform all functions required in the branch.
Respond to customer inquiries, create price quotes, process orders, expedite parts, and process returns. Professionally handle requests from customers to ensure that issues are resolved promptly and thoroughly. Requests are received via phone, email, fax, and as communicated by sales associates.
Sourcing parts from core vendors and alternative vendors when needed. Recommend and source the most profitable products, utilizing internal inventory first, supplier inventory as an alternate option, to meet or improve upon the customer required dates.
Continuously identifying process & product improvements that positively impact the Customer's experience.
Assist in generating sales and growing revenue for the branch. Proactively review open customer orders and pending quotes to ensure on-time responses, shipments, and conversion of quotes to orders. Promote the best long-term solutions to our customers.
Communicate disruptions in service levels, approval requests, corrective actions needed, customer feedback, and preventative actions to management.
Support pricing and margin improvement efforts by communicating opportunities with management.
Adopt and utilize business processes that will improve work efficiency.
Gain and utilize product knowledge and expertise to assist customers with product selections and coordinate supplier engineering support to drive the sales process.
Responsible for personal investment in gaining proficiency in our systems, product training, adoption of company initiatives, sales tools, and overall continuous career development.
Warehouse/Shipping Related Functions:
Perform duties required in receiving and verify incoming parts, materials, and supplies; maintain stock areas; prepare sales orders for shipment; stock products appropriately and maintain branch supplies. Pull correct parts from inventory and prepare them (package) for shipment and delivery, while maintaining quantitative accuracy.
Work from daily schedule, work orders, verbal and written instructions, using pallet jack and mobile lift equipment (forklift) to safely transport and load/unload parts and materials. Exercise proper care and use of equipment and materials. Occasional use of simple hand and power tools, weighing scales, postage meters.
Work from purchase orders, bills of lading, packing slips, sales orders, service center requests, written and verbal instructions. Receive and examine condition of deliveries; indicate acceptance or note discrepancies on bill of lading. Check and match packing slip with purchase order; count and verify; record and route copies as prescribed.
Maintain accurate inventory levels through cycle counting as required.
Perform all duties required of the branch, functioning as both inside sales/customer service and all warehouse duties.
Maintain all work areas in a neat and orderly condition. Detect and report all faulty equipment, defective materials, improper operation or unusual condition to a supervisor. Observe all prescribed safety rules and regulations.
Occasionally assist with the loading, unloading and securing of loads when preparing materials for shipment.
POSITION REQUIREMENTS:
1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred.
Attention to detail, sense of urgency, and strong inter-personal skills.
Strong mechanical aptitude is required.
Good written and verbal communication skills.
A working knowledge of warehouse systems and processes.
General knowledge or training in shipping, counting and checking of product.
Experience using PCs to perform job functions and the ability to learn new software applications.
High School diploma or GED.
Basic math calculations and the ability to read, write and understand work instructions.
The ability to stand for extended periods of time, walk, bend and lift up to 25 lbs. regularly, and up to 45 lbs. occasionally.
Valid driver's license & clean driving record (MVR)
#LI-ONSITE
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Solutions Representative
Inbound sale representative job in Olathe, KS
Job Posting Text Are you looking for a chance to grow your career with a company that invests in your future? Husqvarna Construction is hiring Customer Solutions Representatives to join our friendly, supportive team in Olathe, KS. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We're looking for positive attitudes and a willingness to learn!
Shift
Our CSRs enjoy daytime working hours (with 8-hour shifts between 7:00 a.m. and 6:00 p.m.), Monday - Friday.
What You'll Do
As a Customer Solutions Representative, you'll be one of the first voices our customers hear. You'll support them with product questions, order processing, and shipment updates, all while learning valuable skills and growing within our organization.
Your day-to-day might include:
* Talking to customers and our sales team by phone or email
* Placing and tracking product orders
* Providing accurate information about our tools and equipment
* Using systems like email, CRM, SAP/ERP, and Microsoft Office to support your work
* Learning about products and recommending solutions based on customer needs
What We're Looking For
We don't expect you to know everything on day one. We do expect:
* A high school diploma or GED
* A desire to build a long-term career with a stable, respected company
* Clear communication skills and a helpful attitude
* Attention to detail
* Proficiency typing and using computers
* The ability to work well in a team and stay organized in a fast-paced environment
* Reliability. You show up on time, ready to contribute
What You'll Get
We believe in rewarding our employees for their hard work and dedication:
* Competitive hourly pay
* Full benefits starting on your first day (medical, dental, vision)
* Paid time off and sick leave after 90 days
* 401(k) with company match and immediate vesting
* Employee discounts on Husqvarna products
* Paid parental leave (up to 12 weeks)
* Education assistance to help you grow your career
* Support for first-time homebuyers
Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas.
Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.
Last date to apply:
We are continuously accepting applications
Account Service Representative
Inbound sale representative job in Lenexa, KS
Account Service Representative ~ $1,000 Sign-On Bonus
Department : Sales
Location : Kansas City, MO - Physical location is in Lenexa, KS. The working location will be a route (starting at home) in the Kansas City, MO area.
Reports to: Department Team Leader
Hours: 5-day work week, no nights
Pay: Starts equivalent to $22.12/hr with incremental raises for the first year. Salary, plus commission, incentives, & mileage
Mileage: Personal vehicle is used and paid mileage
Job Description:
Account Service Representatives are responsible for producing maximum sales and distribution of draft and/or package products and providing quality service to all customers on an assigned route. The Account Service Representative's primary duties include the implementation of approved Company programs and policies that will result in the achievement of sales volume and merchandising goals while effectively presenting the Company's brands to the retailer and the consumer.
The Account Service Representative is expected to monitor and control inventory levels for each account by conducting a physical inventory and restocking all coolers and in-store space, and displays to provide maximum availability of products while maintaining quality control and freshness standards. The Account Service Representative is responsible for maintaining and updating all Point-of-Sale materials at each retailer's location. The Account Service Representative is responsible for maintaining current knowledge of all supplier brands and packages, pricing information, and promotional/marketing activities. The Account Service Representative is responsible for maintaining strong, productive relationships with all customers to facilitate sales and complete required surveys. The $1000 Sign-On Bonus will be paid out over the course of the employee's first year of service.
Servicing includes, but is not limited to moving and lifting of 25 - 35lbs during rotation, merchandising, and storing our products.
The following factors, among others, will be considered when selecting the successful candidate(s) for this position.
Market Knowledge
Marketing Program Execution
Product Sales/Results
Merchandising Skills
Communication
Relationships with Customers
Quality Assurance
Qualifications:
High school education required
Computer knowledge
21+ years of age
Safe driving record
Vehicle Insurance
Highly self-motivated with a positive attitude
Ability to work with little supervision
Ability to repetitively pull, push, bend, squat, twist, crawl, climb, walk, and reach above head height.
Experience :
Customer service experience preferred
Benefits Included!
Affordable Health Insurance
Dental Insurance
Vision Insurance
6 Paid Holidays
Vacation Time
401K Matching
Gym Reimbursement Program
Free Wellness Program
Note: Duties of all positions may be adjusted as needed to meet business objectives.
*Must be able to pass pre-employment requirements such as a drug screen, physical, and background check.*
Auto-ApplyCustomer Retention Specialist - Kansas City
Inbound sale representative job in Kansas City, KS
We are Farmers!
We are⦠more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok.
Workplace: Hybrid ( #LI-Hybrid )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
Job Summary
Responsible for engaging with external customers to effectively communicate Farmers value proposition, focusing on the policy benefits and conducting thorough policy reviews.
Assists customers in making informed decisions regarding appropriate coverage options and deductibles for their asset protection needs.
Dedicated to delivering an exceptional service, ensuring all customer complex inquiries and policy requirements are met.
Communicates with customers through various channels while adeptly navigating multiple brand systems and platforms to provide comprehensive and complex support. Provides both service and sales support.
Provides peer support through on-the-job training and knowledge sharing.
Role is hybrid to Caledonia, MI, Phoenix, AZ, Kansas City, KS or Dayton, OH.
Essential Job Functions
Explains renewal and other premium changes, educates on policy benefits, and conducts a full policy review.
Receives and responds to inquiries related to insurance matters that require expert support. Interacts with customers, agents, and others to resolve complex issues regarding policy provisions and conditions.
Explains premium changes. Quotes, sells, and generates premium.
Analyze, clarify and resolve complex policy and account related questions from external customers.
Accesses account information and communicates while working in multiple systems across all brands.
Uses account information, advanced product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations.
Makes decisions about ambiguous situations. Documents customer interactions and outcomes thoroughly in system, including notation and applicable data tracking.
Resolves issues requiring expert support.
Actively listens to customer concerns to identify trends or patterns.
Recognizes opportunities for innovation and process improvement and makes recommendations to leadership.
Advocates on behalf of the customer. Devises customer-centric solutions for complex insurance issues.
Leads implementation of process changes. Monitors performance metrics and prepares reports.
Builds and shares knowledge and acumen through self-directed learning. Stays informed about underwriting and policy guidelines and other updates including compliance and legal requirements.
Continues to build personal skill set by participating in in-house or outside insurance or industry related courses or seminars as deemed necessary to expand product and system knowledge.
Stays current with relevant product(s), which includes all specialty lines.
Champions change initiatives and fosters acceptance and support for these changes within the team.
Physical Actions
Job is performed in-person at a Farmers office or virtually at an approved alternative work location.
The physical work environment is indoors and climate-controlled with adequate lighting and ventilation.
Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions.
Frequently sits for prolonged periods of time, up to a full shift.
Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces.
Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance.
Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties.
Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift.
Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees.
Possesses clear vision, with or without correction, to visually read and verify information.
Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects.
Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace.
Jobs in this category require rare, if any, travel.
Education Requirements
High School Diploma or equivalent required.
Property and Casualty license required. Candidates must currently hold a Property & Casualty license or be willing to obtain one. Farmers will provide support and resources to help qualified candidates earn their license.
Ability to be appointed to sell insurance in all states required.
Experience Requirements
2 years of experience in insurance or related field required.
Experience providing advanced customer support within a high-volume, complex environment preferred.
Benefits
Farmers offers a competitive salary commensurate with experience, qualifications and location.
o DC/NJ/NY/OH Only: $27.04 - $45.90
The starting hourly pay for this role is $27.38-$30.29, based on location.
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance
For more information, review āWhat we offerā on https://*********************************/#offer
Job Location(s): US - KS - Kansas City, US - KS - Olathe, US - KS - Shawnee, US - MO - Kansas City
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunities? Check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: *******************
Easy ApplyAccount Services Representative
Inbound sale representative job in Leawood, KS
Job Description
A well-established Overland Park Company within the Collegiate Bookstore Market is looking to add to our Account Services Team. Experience in this market is highly desirable, but not a necessity. This fun, fast-paced environment is looking for hardworking and energetic people to join our team!
We are seeking the right individual to provide the highest quality of account services to external and internal customers, including but not limited to buyers, sales representatives, production artists, licensing, and the merchandising teams.
Requirements:
Strong Communication and Organization skills
Ability to multi-task and perform in a fast-paced environment.
Detail oriented
Comprehensive follow-through with the ability to document resolutions.
Creative problem solving
Intermediate level of MS Excel and MS Word
Database experience
Minimum 2 years - Account Services experience
Responsibilities:
Assist customers and reps in answering order status questions, resolve issues with art, or other related order issues
Set up business partners, graphic numbers and assist entering orders in the SAP database when needed
Issue credits when needed
Handle return authorization and damaged goods inquires
Coordinate with the art department to determine best graphic to meet the customer's needs
Work directly with the Licensing Team involving copy art and licensing approvals
We believe a complete benefit package is important and provides our employees with a level of comfort and security for themselves and their families. We offer a full range of benefits to our full-time associates: Health, Dental, Vision, Life, STD / LTD, Long-Term Care, 401K with Employer Match, PTO (including Paid Holidays), Event Tickets and Employee Discounts.
Equal Opportunity Employer We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Senior Customer Sales Representative
Inbound sale representative job in Kansas City, KS
Job Title: Senior Customer Sales Representative - Avenue Logistics
Avenue Logistics is not your typical logistics provider. Located in the heart of Kansas City in the Power and Light District, we stand out as a dynamic, fast-growing, and innovative company, led by an executive team with decades of experience. As a relatively young company, you will have the chance to tap into an emerging market and secure new business prospects, all while benefiting from the industry's highest paying commission plan. Avenue Logistics provides a unique opportunity for individuals who are passionate about earning substantial income while working alongside the very best in the logistics industry.
Our Mission:
Our mission is simple but powerful: we aim to redefine success in the logistics industry by recognizing the value of hard work. At Avenue Logistics, we don't just offer jobs; we provide a chance to be part of a team that's changing the game. We measure success through our unwavering commitment to exceptional customer service standards. We firmly believe that our success is intrinsically tied to your success.
In this position:
As a Senior Customer Sales Representative at Avenue Logistics, you will play a vital role in our success story. Your responsibilities will include developing and maintaining long-lasting relationships with customers, securing capacity, negotiating rates, and tracking freight to provide the best service to our customers. We offer a comprehensive training program, including traditional classroom training and hands-on mentorship, to ensure you're set up for success. You'll also focus on the fast-paced brokerage aspect of our business, utilizing our in-house CRM and proprietary software to help customers move their inventory in the most cost-effective way by identifying and providing logistics solutions.
Key Responsibilities:
Act as the intermediary between shippers and transportation companies, ensuring seamless material delivery from A to B
Seek new customers, partners, and vendors to expand Avenue's customer network
Continuously build and expand their book of business by adding new leads
Develop, maintain, and manage customer relationships through strong communication skills and exceptional customer service
Competitively negotiate rates with customers based on market trends
Drive new account growth via prospecting, sourcing, and account development
Collaborate with carrier partners and shippers to continually seek new solutions and opportunities for their business
Improve the quality of our transportation partners and shipper base
Requirements:
5+ years experience at a 3PL in a sales-focused role; preferably direct experience in Customer Sales or Business Development at a top ten freight brokerage
Motivation to earn a substantial income through a commission-driven compensation plan
Experience developing, maintaining, and servicing your own customer accounts while growing existing accounts
Demonstrated ability to solve complex problems under pressure as our industry can be time sensitive and heavily impacted by outside factors i.e. bad weather, traffic delays, and tight delivery deadlines
Analytical and critical thinking abilities
Strong customer service and relationship-building skills
Effective communication skills (verbal, written, and presentation)
Competitive and intrinsically motivated mentality
Motivated by money and driven by numbers
Ability to be personable, persistent, and assertive on all calls
Self-motivated, ability to manage own time, organizational skills
Thrives in a fast-paced environment that requires problem-solving and decision making
Ability to work both independently and in a team setting
Knowledge of market and industry trends
Ability to price lanes effectively and strategically
Avenue will provide you with:
A competitive salary + uncapped commission
A fun, energetic, and casual work environment
An opportunity to make an immediate impact with a growing company and the opportunity for unlimited growth
Work in the heart of downtown Kansas City, MO (Power and Light District)
Train and develop alongside experts in the logistics industry
Excellent benefits package- Medical, Dental, Vision, Disability, Life Insurance
401K matching
Transit Program
Why Choose Avenue Logistics:
High Commission Plan: We offer the highest paying commission plan in the industry, providing a unique opportunity for individuals driven by financial success
Ownership by Industry Pioneers: Our company is owned and operated by industry pioneers, with over decades of experience
Dynamic and Innovative Environment: We are a dynamic, fast-growing, and innovative company that thrives on change and innovation
Commitment to Customer Service: We prioritize outstanding customer service and believe that our success is closely tied to the success of our team members
Individualized Training: We set you up for success from day one with our comprehensive training program, enabling you to make an impact right away
Join Avenue Logistics and be part of a team that's redefining success in the logistics industry. If you're passionate about making a substantial income, working in a dynamic environment, and being rewarded for your hard work, Avenue Logistics is the place for you. Don't just find a job; start a career with us and help change the game. Apply today and be part of something extraordinary!
Customer Sales Representative
Inbound sale representative job in Kansas City, MO
Job Description
Are you looking for your next career opportunity? Do you enjoy sales and a high paced environment? Are you highly motivated and excited about an opportunity to serve your community in a meaningful way? If so, come and join Farmers Insurance Team KC District by working for one of our agents. Leverage your customer service skills to provide support to clients and utilize cross sell opportunities to ensure the client has the coverage they need. Get hands on experience and explore your future career options in insurance.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Responsibilities
Utilize existing customer data and discuss coverage options
Cross sell existing customers on new policies that will help better suit their needs.
Stay up to date on current policy changes and work closely with underwriters
Work closely with the Agency Manager to gain an understanding of the role.
Requirements
Self-confidence, perseverance, and the ability to remain positive and maintain progress towards goals.
Ability to multi-task in a fast-paced environment
Strong listening skills and ability to anticipate and overcome objections
Excellent oral and written communication skills
Ability to take initiative and act effectively with minimal direction at times
Experience with Microsoft Products
Custom Cabinet Sales Rep.
Inbound sale representative job in Kansas City, MO
Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Kansas City area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Aftermarket Inside Sales Representative
Inbound sale representative job in Kansas City, MO
Coperion is currently seeking an Aftermarket Inside Sales Representative to support our Kansas City, MO location. The role focuses on achieving regional aftermarket sales targets for manufactured products, parts, and accessories. This is a hybrid position, working an average of 3 days in the office per week.
Role located in Kansas City, MO or Whitewater, WI
Monday - Friday: 8a-5p
Work You'll Do:
Identify and pursue aftermarket sales opportunities with existing customers and new prospects.
Prepare quotations for components and parts, whether manufactured in-house or sourced from outside suppliers.
Coordinate and communicate within the organization to achieve and exceed sales goals.
Maintain strong customer relationships, attend trade shows, and visit customers as required.
Support other duties as assigned by the manager.
Team:
This role will be part of the Coperion Sales & Relationship Management team, collaborating closely with technical support and sales colleagues to drive growth and customer satisfaction.
Basic Qualifications:
Bachelor's degree or equivalent experience.
At least two years of proven customer service or sales experience.
Self-starter with a results-driven mindset.
Technical background preferred, with excellent verbal and written communication skills, detail orientation, and strong organizational skills.
Proficiency in Microsoft Office Suite and SAP
Bilingual in Spanish is preferred
#LI-AW1 #LI-HYBRID
Who we are:
Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion's divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose - Shape What Matters For Tomorrow⢠- we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: ********************
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".
Auto-ApplyHP Customer Sales Representative
Inbound sale representative job in Kansas City, MO
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Auto-ApplyAccount Service Representative
Inbound sale representative job in Kansas City, MO
IAT Insurance Group has an immediate opening for an Account Service Representative in our Kansas City, MO or Scottsdale, AZ location. This role is part of a department that is responsible for the identification, pursuit, and collection of company-wide receivables involving $531 Million annually. Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.
Account Service Representatives leverages their knowledge of cash management, billing, collections, reconciliation, commissions, and account payables functions while they interact daily with agents, brokers, vendors, law firms, internal departments, and outside banking personnel.
The ideal candidate will have at least three or more years of experience in the functions noted above and for delivering customer service over the phone and through scheduled follow-up conversations.
Responsibilities:
Performs account reconciliation and maintains accounts and records for all billing
Monitors all customer and agency inquiries, resolving all problems efficiently and within the timeframe.
Responsible for handling initial letters and calls.
Responsible to identify, research and resolve outstanding individual direct bills, agency account balances, and account discrepancies with insured's, agents, outside collection agencies, and law firms.
Verifies daily lockbox payment applications and works with outside banking contacts to make corrections as necessary.
Processes non-sufficient funds and stop payments for returned checks. Notifies agents, the insured, and underwriters of returned checks.
Prepares daily general ledger entries and non-cash code sheets to reverse payments from insured policies.
Performs other ad-hoc duties as assigned.
Qualifications: Must Have:
High school graduate or equivalent with three more years of financial or accounts receivable experience, including experience in the insurance, or banking, or related industries.
Must understand or have experience with Customer Service, Account Receivable, Account Payable, Billing & Invoicing.
Must be able to work and feel comfortable on the phone, including outbound calls.
Accounting experience in the insurance industry is preferred.
Must be comfortable with change.
Must be detail oriented.
Must be able to work within a team environment.
Strong verbal and written communication skills are a must.
Preferred to Have:
Bilingual (Fluent in Spanish)
Prefer Degree in Business Administration, Accounting, Finance, or related degree.
Accounting experience is preferred.
Experience with Microsoft Excel and Outlook is preferred.
Our Culture IAT is the largest private, family-owned property and casualty insurer in the U.S. I
nsurance
A
nswers
T
ogether
is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.
At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.
We offer comprehensive benefits like:
26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
7% 401(k) Company Match and additional Profit Sharing
Hybrid work environment
Numerous training and development opportunities to assist you in furthering your career
Healthcare and Wellness Programs
Opportunity to earn performance-based bonuses
College Loan Assistance Support Plan
Educational Assistance Program
Mentorship Program
Dress for Your Day Policy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify
Inside Sales Representative
Inbound sale representative job in Olathe, KS
Job Description
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.
Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.
Overhead Door Company of Kansas Cityā¢, a DH Pace Company, Inc., is seeking to hire an Inside Sales Representative to join our team in Olathe, KS! The Inside Sales Representative should have strong sales and customer service skills and will support the sales team through calling existing and potential national customers. If you have a knack for sales and numbers and are detail-oriented, please apply!
JOB RESPONSIBILITIES:
Communicate with customers to identify sales opportunities, resolve issues, and provide consultative sales support.
Proactively engage with accounts to strengthen client relationships, identify opportunities for additional products or services, address ongoing needs, and ensure overall satisfaction with the company's offerings.
Maintain and update the Customer Relationship Management (CRM) system daily to ensure accurate and current customer data.
Conduct timely follow-up activities to advance and close sales opportunities.
Prepare, detail, and submit accurate and competitive final proposals to customers.
Consistently work toward and achieve assigned sales targets and performance objectives.
Complete projects on time and within budgeted costs.
Provide support on sales projects and initiatives as needed.
Demonstrate initiative by continuously learning and applying new sales strategies, tools, and technologies.
Share product knowledge and aid team members across the office and region when needed.
Perform other related duties and responsibilities as assigned by the Manager.
SKILLS AND QUALIFICATIONS:
Bachelor's degree preferred.
Minimum of two years of proven sales experience, preferably in an inside sales or customer-facing role.
Proficient with Microsoft Outlook, Word, Excel, CRM and ERP/data management systems.
Strong attention to detail and comfort working with numbers.
Excellent assessment, analytical, and problem-solving skills.
Ability to multi-task and perform efficiently in a fast-paced environment.
Professional demeanor with outstanding customer service and relationship-building skills.
Outgoing personality with a natural ability to connect with and support customers.
Excellent verbal and written communication skills; able to collaborate effectively with colleagues, supervisors, and other departments.
Demonstrated strong work ethic, reliability, self-motivation, and goal orientation-references should confirm these attributes.
Mechanical aptitude is a plus.
Experience supporting field service operations is a plus.
Our benefit offerings include:
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Inside Sales Rep I
Inbound sale representative job in Overland Park, KS
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.
How you will make an Impact (Job Summary)
SPX is a diverse team of unique individuals who all make an impact. As an Inside Sales Representative I, you will drive aftermarket parts sales through proactive selling techniques while managing all aspects of customer service for incoming orders, ensuring accurate setup in SAP. The incumbent will determine quote list pricing using cost data and margin guidelines, collaborating with SPX Plant employees and vendors to assess product costs and lead times. This role plays a key part in achieving sales targets by providing aftermarket-engineered solutions, tracking quotes through order fulfillment, and leveraging market intelligence to optimize pricing strategies. Strong communication, customer service, and problem-solving skills are essential, with the ability to work independently, within a team, and delegate tasks as needed.
This role encourages innovation and continuously improves efficiency of technical support, monitors advances of technology and competition, and supports global and acquisition-related technical issues in areas of expertise.
What you can expect in this role (Job Responsibilities)
While each day brings new opportunities at SPX, your core responsibilities will be:
Aftermarket Sales and Customer Engagement
Proactively sell and up-sell aftermarket parts while managing revenue and margin performance in the assigned territory.
Develop and present parts replacement proposals, maintain customer relationships, and support regional sales managers in driving sales growth.
Quotation, Order Processing, and Inventory Management
Manage the RFQ/quoting process, review technical and commercial specifications, and process orders in SAP.
Create, revise, and distribute aftermarket pricing catalogs while providing recommendations for distributor stocking levels.
Technical Support and Customer Service
Serve as a product expert, addressing routine product and system issues, and ensuring timely responses to emergency requests.
Monitor order delivery, assist with engineering scope of work and pricing confirmation, and participate in emergency phone coverage as needed.
What we are looking for (Required/Ideal Experience, Skills, Education)
We each bring something to the table, and we are looking for someone who has:
Required Experience & Skills
Strong knowledge of Microsoft Excel, Access, Word, and PowerPoint
Strong problem solving and analytical skills, with ability to identify issues, propose solutions, and effectively implement changes
Excellent communication skills and ability to collaborate with cross-function teams at all levels (production to management) and present data and recommendations verbally and in written form to management
Ideal Experience & Skills
3-5 years of experience in product and parts sales
Knowledge of HVAC, cooling towers, and/or chillers, strongly desired
Aftermarket or distributor sales (representative management) experience, helpful
Familiarity with SAP, or other ERP systems
Familiarity with engineering documents and history, desired
Education & Certifications
Bachelor's degree, or Trade School degree, in Engineering or similar technical field, preferred.
Travel & Working Environment
Onsite office environment, Monday - Friday; Hybrid work schedule available after satisfactory completion of probationary period
Driver's License and proof of insurance
Occasional lifting up to 30 pounds.
The position may require working occasionally outside normal work hours.
Keyboarding/typing
Ability to read effectively from a computer screen and/or a paper copy
Ability to handle a large volume of work and perform multiples tasks in a fast-paced environment
Ability to communicate effectively verbally
May work outside at times and be exposed to excessive noise, heat, or bad weather
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive health insurance plans and 401(k) match, with benefits starting day one
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
Inside Sales Representative
Inbound sale representative job in Kansas City, KS
Aramsco is always looking for dynamic and energetic team players to join our family of companies!
Aramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education.
We are currently seeking a motivated Inside Sales Representative to generate revenue by selling, managing, developing and growing existing and new clients. In addition, the Inside Sales Representative will maintain and organize the store showroom, take care of walk in customers, answer and place customer's phone in orders. The Inside Sales Representative needs to uphold our mission statement in all he/she does and fulfill sales and profit goals for their territory.
Primary Duties and Responsibilities
Hourly Rate: $20.00 - $24.00 an hour, Bonus, and Commission Eligible
Initiate sales process by scheduling appointments, making presentations and understanding account requirements and sales history.
Close sales by building rapport with potential/existing clients and solving challenges they have with our products and services.
Expanding sales by introducing new services and products to existing and potential clients.
Identifying customer needs and meeting them with our products and services.
Develops accounts by checking customer's buying history; suggesting related and new items.
Desire to continually increase industry and job knowledge (training/resources provided).
Greets walk-in customers and answers questions clearly and competently.
Maintains a friendly demeanor while working with customer and co-workers whether in person, on the phone or email.
Learns and teaches customers about products, assisting sales in the showroom.
Willing to demonstrate new methods and products to customers in the showroom.
Promotes educational classes to customers.
Assists with coordinating/set up/cleanup of educational classes.
Additional duties as assigned by Regional and/or Store Manager.
Qualifications/ Skills
Minimum 1 year of Sales experience.
High school diploma or equivalent.
Required to have a valid driver's license or identification card
Strong knowledge of customer services ethics, principles and procedures.
Persistence in meeting sales goals while adhering to policies.
Comfortable and efficient with making daily cold calls.
Possess strong communication, negotiating, and time management skills with excellent interpersonal skills.
Aptitude for problem solving and the ability to determine solutions for customers using a consultative sales approach.
Ability to multitask and work well in a fast paced environment.
Proficient in administrative and documentation procedures.
Competent with working on a computer; must be familiar with MS Suite.
High level of organizational skills with great attention to detail.
Must be able to lift 50 lbs.
Benefits (Full-Time Employees):
Health/Vision/Dental insurance.
Paid vacation.
Paid holidays.
401(k) with employer matching.
Life insurance is provided.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Auto-ApplyInside Sales Representative - Builder Department
Inbound sale representative job in Kansas City, MO
At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
Position Summary
Safe Haven Security is seeking a Builder Sales Representative to join our organization. As a Builder Sales Representative, you will play a crucial role in driving sales growth through strategic partnerships with home builders. Your main responsibilities will involve servicing new home buyers of our partner builders and selling security and home automation. There is no cold calling or prospecting.
In this role you will:
Engage with customers to facilitate the purchase of our products and services
Maintain a streamlined workflow for contacting home buyers
Serve as a brand ambassador for Safe Haven Security
To be successful in this role, you should have:
Exceptional communication and negotiation skills
Strong organizational skills and efficiency, with prior experience in CRM
Proven ability to meet and surpass sales targets in a dynamic environment
Strong analytical and problem-solving capabilities
Self-motivated and results-oriented mindset
Proficiency in working independently as well as collaboratively within a team
What Safe Haven requires in a candidate:
High School diploma or equivalent
Prior sales or customer service experience
Ability to work full time in the office
Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Safe Haven
At Safe Haven Security LLC, we are more than just a home security company. We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
When you join Safe Haven Security LLC, you become part of a dynamic and innovative organization that is committed to excellence. We believe in investing in our employees and providing them with the tools and resources they need to succeed. We offer comprehensive training programs, ongoing support, and opportunities for growth and advancement.
At Safe Haven Security LLC, we foster a culture of teamwork, collaboration, and mutual respect. We believe that our employees are our greatest asset, and we strive to create a positive and inclusive work environment where everyone feels valued and appreciated.
As a company, we are dedicated to staying at the forefront of the industry, constantly evolving and adapting to meet the changing needs of our customers. We embrace innovation and technology, and we are always looking for talented individuals who share our passion for excellence.
If you are looking for a rewarding career in the home security industry, Safe Haven Security LLC is the place for you. Safe Haven has won several awards including being one of "America's Greatest Places to work" from Newsweek and is the 6-time winner of Inc. Magazine's America's Fastest-Growing Private companies. Join our team and be part of an organization that is committed to making a difference and creating a safe and secure environment for every home we serve.
Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Why Join Safe Haven
Weekly pay, hourly rate plus commission with uncapped earning potential
Monthly bonuses and incentives for specific roles
Comprehensive paid training
Paid Time Off (PTO) program and paid holidays
Medical, Dental, Vision, 401k, and Life Insurance Coverage
Employee Assistance Program (EAP)
Career Development
Recognized by Newsweek's "America's Greatest Workplaces"!
Safe Haven is the largest employee-based ADT Authorized Dealer
Temporary Retail Sales Support
Inbound sale representative job in Liberty, MO
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 2278-Liberty Commons-maurices-Liberty, MO 64068.
Ready to help bring feel good fashion for real life⢠to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
Location:
Store 2278-Liberty Commons-maurices-Liberty, MO 64068
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
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Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
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