Customer Service Representative
Inbound sale representative job in Newark, NJ
Customer Service Representative I
Responsibilities:
Responds to telephone inquiries using standard scripts and procedures.
Defines or resolves inquiries received either through written or telephone correspondence.
Gathers information, researches/resolves inquiries and logs customer calls.
Communicates appropriate options for resolution in a timely manner.
Performs customer needs analysis and informs customers of services and resources available to them.
Maintains adherence (attendance, punctuality, use of AUX time).
All other duties as assigned
Must have experience working in a call center.
Education/Skills/Experience Requirements:
High School diploma or GED.
Excellent communication skills.
Candidates must go through the interview process with the client.
Customer Service Representative I *Bilingual
Responsibilities:
Responds to telephone inquiries using standard scripts and procedures.
Defines or resolves inquiries received either through written or telephone correspondence.
Gathers information, researches/resolves inquiries and logs customer calls.
Communicates appropriate options for resolution in a timely manner.
Performs customer needs analysis and informs customers of services and resources available to them.
Maintains adherence (attendance, punctuality, use of AUX time).
All other duties as assigned
Must have experience working in a call center.
Education/Skills/Experience Requirements:
High School diploma or GED.
Excellent communication skills.
Language: Spanish
Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks
After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule.
Work Schedule: Will be discussed during interview
Customer Service Representative
Inbound sale representative job in Woodbridge, NJ
Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock!
We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism.
RESPONSIBILITIES
• Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy.
• Ensure first call resolution, making the customer experience as seamless as possible.
• Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella).
• Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment.
• Utilize your analytical and decision-making skills to address policy changes and corrections effectively.
• Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise.
• The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday.
QUALIFICATIONS
• Strong interpersonal, communication, and organizational skills.
• Analytical mindset with good decision-making abilities.
• Proficiency in computer skills and data entry.
• High motivation to take ownership and follow up on tasks.
• Flexibility to adapt to a fast-paced, changing environment.
• Ability to work weekdays and rotational Saturdays.
• High school diploma required, college degree is a plus!
• Spanish language proficiency is a plus!
SALARY RANGE
The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
#LI-DNI
Customer Service Representative
Inbound sale representative job in Jersey City, NJ
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:
Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week.
Responsibilities
Communicate with customers via phone, email and live chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Sports interest and knowledge
Commercial Lines Customer Service Representative
Inbound sale representative job in Nutley, NJ
About Us
For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients.
Commercial Lines Customer Service Representative
Responsibilities:
Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more.
Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy.
Task Management: Track, follow up and close out service tasks.
Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance.
Customer Servicing: Assist the Account Managers with incoming calls when needed.
Qualifications:
Valid New Jersey Property and Casualty License required
Minimum of 2 years of commercial lines insurance experience
Knowledge of insurance products
Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered
Effective verbal and written communication skills
Excellent organizational skills
Strong multitasking skills, attention to detail, and follow-through discipline
Hours: Monday-Friday, 9:00am-5:00pm
Office Location: 492 Franklin Avenue, Nutley, NJ 07110
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Customer Service Representative
Inbound sale representative job in New York, NY
Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance.
The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment.
This role is in person - 5 days on site - in Brooklyn, New York.
Customer Service Representative
Inbound sale representative job in Springfield, NJ
Inside Sales Specialist / Customer Service Representative
Type: Temp to Permanent
Hourly Pay: $23.00 - $26.00 per hour
LHH is working with a rapidly growing organization in their search for a motivated and customer-focused Inside Sales Specialist / Customer Service Representative to join our client's Springfield, NJ corporate office. This is an excellent opportunity to be part of a dedicated team within a leading company in the building industry.
About the Role
In this position, you will play a key role in delivering exceptional customer service and sales support to our external customers. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment where accuracy and professionalism are essential.
Key Responsibilities
Provide outstanding customer service in a high-volume call environment
Generate accurate price quotes for customers
Follow up on customer quotes and identify cross-selling opportunities
Collaborate with the sales department to support territory development
Ensure accuracy and efficiency in all customer interactions and transactions
Qualifications
Previous Customer Service or Call Center experience is required
Strong communication skills and a professional, pleasant phone manner
Proficiency in Microsoft Word, Excel, and Outlook
Excellent multitasking and organizational abilities
Ability to work effectively both independently and as part of a team
Accurate mathematical skills and attention to detail
Experience in construction industry is a strong plus*
For immediate consideration: Please email resume to *************************
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Inside Sales Representative
Inbound sale representative job in New York, NY
Staten Island, NY 10304
Pay Rate: $35-45/hr. base
The Inside Sales representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, to create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction
CORE COMPETENCIES INCLUDE:
Sales Ability/Persuasiveness
Confident and passionate about selling. Always closing and asking for the sale
Actively upsells customers on complimentary products beyond the original order
Sells and promotes the items and products that we stock - provides alternative suggestions to customers who request other products, and successfully converts initial customer requests to stock brands
Understands and articulates how the company differentiates from our direct and indirect competition, through the organization's value proposition within customer business situation
Promotes current programs and sales plans set forth by Sales Manager
Clearly communicates product feature and functions verbally
Solves customer needs by recommending products or services that contribute to their level of satisfaction
Educates customers on how the organization differentiates from its competitors
Follows-through on commitments (communication, bids, existing sales orders, etc.) made to customers
Learns and demonstrates understanding of basic business analytic skills and their application to customers' businesses (e.g., builder, contractor, plumber, engineer, architect, etc.)
Prioritizes customers, product promotion, activity management, campaign deployment and training with a positive attitude
Incorporates the selling process within proposal writing and pricing models to match company expectations
Customer Focus:
Analyzes customer's current and future needs to quickly determine if they can be helped over the phone or if they need to be passed to the next level of customer service / sales
Adds value to customer and internal interactions by understanding the true needs of the customer and their business model
Uses company-provided systems for improved planning, history collection, and to adopt new company behaviors
Organizes work time to maximize efficiency with a defined time management process
Drives the account planning process to define and track progress toward revenue, mix, and profit objectives
Understands the customer's business including metrics, definitions of success, hierarchy, decision-making, etc.
Establishes "trusted advisor” status to become a business resource for customers in the relationship selling process
Meets and greets customers at the point of sale with service, respect, and knowledge
Recognizes different customer types within the supply chain and adjusts approach with each for optimal results
Demonstrates active listening skills to add value to customer and internal interactions
Managing Work:
Learns and demonstrates effective time management practices involving planning and scheduling daily, monthly, and annual activities and priorities
Learns and demonstrates ability to organize electronic and paper-based information. Expands organizational skills to include additional leadership and business development commitments
Navigating Within the Organization
Learns and uses organizational resources and escalation processes for issue resolution
Respects and appropriately uses the internal chain of command
Establishes team relationships (e.g. Manager/Branch peers/Corporate network) for improved job effectiveness
Expands immediate problem-resolution network to include ancillary network contacts and uses internal resources (internet, industry marketing, customer service, supply chain, etc.) to get things done
Demonstrates comprehensive company product knowledge - and can articulate competitive advantage
Leverages a deep understanding of the company's internal processes to advise customers and develop a course of action to deliver mutually beneficial results
Contributing to Team Success:
Understands their role as it relates to showroom staff & outside sales and effectively coordinates information with those roles on projects and quotes
Know your branch, department, and individual budget goals
Operates effectively within vertical and horizontal teams
Demonstrates effective delegation and limited-scope management of others on direct tasks
Assumes responsibility for team outcomes (Success and/or failure)
Leverages team interactions for improved individual effectiveness and actively participates in team activities to share best practices
Exhibits positive outlook, camaraderie, and passion for the job, business, customers, and team
Establishes S.M.A.R.T. goals in line with company goals and values. Implements action plans with timelines with deliverables and measure results
Builds relationships - Learns the value of relationships and views building relationships as a critical success tool
Technical/Professional Knowledge & Skills:
Understands how products work together and proactively offers them to the customer when they call in their orders
Analyzes customer's needs quickly to determine if they need to be passed to a technical expert
Learns and demonstrates competence in features and functionality of all product lines as well as their application in consumer environments
Expands product knowledge base in their primary sales industries and into other sales industry through professional training (BlueVolt, ASA, Vendor trainings)
Adds value to customer and internal interactions by understanding the market, customers, suppliers, and competitors
Understands the nuances of competitor product offerings as well as their target audience and strategies on how they reach that audience
Provides market specific product needs and price points
Conveys accurate messages, ideas, and decisions through clear verbal and written communication
Maintains professional appearance according to company's employee handbook
Attends and participates in all meetings and events to add to team success
Demonstrates proficiency with related computer systems and applications (e.g. Microsoft Outlook, Word, Excel, PowerPoint, email, etc.)
Understands own organization's profit model and makes sound decisions and recommendations to maximize
Leading Through Vision & Values:
Leads branch and corporate initiatives and mentoring activities
Balances the role of strong customer advocate with the role of good company steward with resources and time
Knows and understands our company history, mission, vision, and values
Quality Orientation:
Follows procedures - Accurately and carefully follows established procedures for completing work tasks
Ensures high-quality output - Oversees personal and team job processes, tasks, and work products to ensure freedom from errors, omissions, or defects
Takes action - Initiates action to correct quality problems and notifies others of quality issues as appropriate
ADDITIONALLY, you will perform other duties as assigned.
Compliance with the rules and policies detailed in your Employee Handbook is essential.
POSITION ESSENTIALS:
Education:
High school diploma/GED required (Associate's degree preferred)
Experience:
Minimum 2 years in similar position preferred
Minimum 1 year in progressive position (2 years preferred)
Product/applications experience required
Wholesale distribution experience preferred
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00222
Inside Sales Representative - Licensed
Inbound sale representative job in Princeton, NJ
Job Description
Inside Sales Agent Opportunity - Real Estate Growth Path
Are you ready to learn the business, master the phones, and set the foundation for a successful listing career? We are looking for a licensed Real Estate Inside Sales Agent who wants to build momentum within a top-performing team while earning rewarding commissions and developing the skills to grow long-term in real estate.
This position is ideal for motivated professionals who want structure, coaching, and systems that work. You'll learn to qualify leads, strengthen client relationships, and create consistent opportunities that lead directly into listings. With proven lead systems, one-on-one mentorship, and ongoing training, you'll gain the experience and confidence to move toward your goal of becoming a high-producing agent.
First-year earning potential when hitting goals: $100,000+
In this role, you'll focus on converting conversations into appointments, supporting both buyer and listing agents, and maintaining a steady pipeline of potential clients. You'll master scripts, sharpen your communication skills, and learn what it takes to succeed in a fast-paced, client-focused environment.
Added Value:
Proven lead systems that create steady opportunities
Script training and CRM guidance
Direct mentorship from experienced agents
Clear pathway to sales and listing growth
Licensing support and structured development
If you're ready to learn to gain traction and build your future in real estate, apply today to connect with our team and take the next step toward your career in listings and sales.
Compensation:
$100,000 at plan commissions
Responsibilities:
Keep the customer database updated to ensure information on prospective and past clients is current
Seek out new business opportunities within the assigned geographies to expand clientele
Qualify incoming leads so appointments are arranged as fast as possible to provide an excellent customer service experience
Record monthly and quarterly sales and performance goals to ensure they are being met
Communicate with prospects via email, phone calls or other forms of communication to convert them into qualified leads and funnel them to the sales pipeline
Follow the coaching team plan
CRM
Database
Lead follow up
Lead generation
Qualifications:
Possess a valid U.S. driver's license and be able to travel by car
High school diploma or GED is required, bachelor's degree preferred
Superb communication skills, both written and verbal, as well as interpersonal skills and time management skills
Experience using CRM software as part of the sales process
Two years of previous sales experience
Real Estate license is required
Commission Opportunity
Great communication
About Company
Keller Williams Princeton is New Jersey's most collaborative office. We are the real estate company of choice for Sales Associates and Real Estate Owners.
Over 20 years of professional service in the real estate industry with our daily training and unique coaching model, we take pride in stating that our Agents have accomplished the following in 20 years:
11,927 closed units
$3,745,500,000 Closed Sales Volume
5,151 Listings Sold
$1,643,600,000 Listings Sold Volume
$91,134,938 GCI
$3,497,221 Profit Share
Sales and Customer Acquisition Representative
Inbound sale representative job in Jersey City, NJ
Ascension Management, a fast-growing Sales and Business Development firm in New Jersey, is seeking a driven individual to join as a Sales and Customer Acquisition Representative. This is a hands-on opportunity to lead local market expansion, gain experience in customer acquisition, and launch a rewarding career by connecting clients to essential internet, voice, and entertainment services.
As a Sales and Customer Acquisition Representative, you'll master direct sales strategies and telecom product expertise through intensive training. This Sales and Customer Acquisition Representative role focuses on driving business growth by generating leads, delivering persuasive presentations, and closing deals, ensuring seamless onboarding for new customers.
Role Requirements For A Sales and Customer Acquisition Representative:
Participate in advanced training covering direct sales strategies, customer acquisition tactics, and product expertise in telecommunications
Proactively connect with residential consumers through targeted sales outreach in assigned territories
Conduct personalized consultations to uncover customer needs and position tailored solutions that deliver value
Deliver compelling presentations, overcome objections, and close new accounts with confidence and professionalism
Manage the enrollment process end-to-end, ensuring accurate documentation and a seamless customer experience
Consistently meet or exceed acquisition goals while maintaining detailed CRM records of leads and new accounts
Join ongoing sales coaching, market briefings, and training to sharpen skills and stay ahead of industry trends
What's In It For Our Sales And Customer Acquisition Representative?
Drive customer growth and expand market share for essential telecom services with results you can see
Build expertise in direct sales, negotiation, lead generation, and acquisition strategies valued across industries
Access clear career pathways into advanced sales, business development, and leadership roles
Thrive in a competitive, goal-oriented culture that supports growth and celebrates success
Gain hands-on experience in customer acquisition and market development-essential for a thriving sales career
Receive personalized coaching from experienced sales leaders invested in your success
Qualities That Set You Apart As A Sales And Customer Acquisition Representative:
You possess an undeniable drive to win and excel in a direct sales environment
You're a natural hunter, always seeking new opportunities and challenges
You have exceptional persuasive communication skills and can influence decisions effectively
You thrive on exceeding targets and are motivated by aggressive goals
You're incredibly resilient, turning challenges into opportunities for growth
You're a strategic thinker who can identify and capitalize on new market segments
You maintain a high level of energy and enthusiasm in every direct interaction
Your earning potential is directly tied to your performance, with no limits placed on commissions. Compensation estimates are based on what typical annual commission compensation is earned in the role.
Auto-ApplyInbound Sales Representative (Salary + Commission)
Inbound sale representative job in Paramus, NJ
Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
If you find it thrilling to convert potential interest into genuine commitment-and you can keep a smile on your face while juggling multiple calls and responsibilities-then you're exactly who we're looking for. However, if dynamic conversations and continuous growth sound like “too much,” this role isn't for you.
What You'll Do
● Field warm inbound opportunities-they've taken a step toward Unblinded, so your job is to show them how to keep going.
● Convert curiosity into inspired action by building real, human connections.
● Influence guiding not pitching.
● Collaborate with a high-performance team, fueling each other's success through feedback, mentorship, and daily improvement.
What's in It for You?
● Base Salary + Commission: Your effort is rewarded-not just in pats on the back, but tangibly in your paycheck.
● Ongoing Training: We don't do “one and done” training. Expect daily tune-ups, weekly deep dives, monthly breakthroughs, and annual transformations.
● Growth Environment: This is the place where you'll either soar or realize you'd rather be somewhere else-and we're okay with that honesty.
● Meaningful Impact: Every call you answer can literally shift someone's life and business for the better.
● Trained by industry-leading experts who'll push you to constantly refine your approach to Integrity-Based Human Influence.
● Respected for your resilience, optimism, and results-driven mindset.
Qualifications
● Prior success in inbound sales, customer relationship management, or phone-based consulting
● High emotional intelligence and natural rapport-building abilities
● The confidence to learn fast and adapt in a rapid-paced environment
● Heart-Centered: You lead with empathy and care, driven by the impact you leave on others.
● Integrous: You live by your word, even when it's inconvenient, knowing integrity is the foundation of all success.
Why You Might Say No
● You prefer a quiet routine, clocking in and out without big ambitions.
● You don't get energized by talking, connecting, and solving.
● “Growth” and “learning” are nice ideas, but you'd rather keep things as they are.
Join Our Movement
At Unblinded, inbound opportunities are the beginning of a beautiful journey-for both you and the person. If you live for that lightbulb moment when someone realizes they're ready to take the next step, then we can't wait to meet you.
Apply Now and let's create a world where selling IS inspiring-one inbound call at a time. Compensation: $50,000.00 - $120,000.00 per year
What we have learned over the years of working with and training 1,000's of people just like you is that most people associate sales with fear and pain.
Fear that they will hear no, fear that they will fail themselves, ear that they will be ridiculed or objected.
Pain of leaving your comfort zone, pain of perseverance, and pain of not getting what you want in the process.
What if we were to tell you that taking someone from "HELLO" to "YES" should be FUN, EXCITING, and MAGICAL?
UNBLINDED is here to disrupt the world of sales as we know it so that FINALLY you can enjoy the process and get the outcome you desire.
In the business world, we've come to expect untrusting behavior from sales prospects. This is why we developed “THE Formula of Formulas” to give you the power and skill to create exponentially more high-quality successful sales meetings, sales and revenue now. This formula is called INTEGRITY-BASED HUMAN INFLUENCE which has become the single greatest way to get people from "HELLO" to "YES" with less friction, less frustration, and in less time. Our formula consists of 3 pillars (Self-Mastery, Influence-Mastery, and Process-Mastery) along with four steps, 10 indispensable elements, and 4 energies.
In addition, our company has four specific divisions all with the singular focus of making sales accessible and productive for every size business on the planet.
Division #1: Online Sales University
Division #2: Done-For-You CRM
Division #3: Live Events, Certification Program, And Customized Sales Training
Division #4: Outsourced Sales For Businesses
If you are looking to exponentially increase your sales, UNBLINDED is the answer you have been yearning to find.
But keep in mind, this is real, and this is not just about your sales. This is about your life and legacy.
Auto-ApplyInbound Sales/Marketing Representatives
Inbound sale representative job in New York, NY
We are a marketing company looking for focused, organized, and driven individuals to build a solid team of reps. This is a fun, pressure free, work at your own pace job that is jammed packed of potentially INCREDIBLE weekly payouts.
-This is hands down the easiest JOB you will EVER do!
-ZERO experience or previous training required.
-ZERO commute.
-FLEXIBLE HOURS- because you make them yourself. Choose whether you want to work full-time or part-time.
- Training will be provided 100% FREE and at your leisure.
-VERY EASY TO LEARN!
****If you want more information on how you may get started, please click the link shown below. There is an extremely short video that will explain how to sign up for this
AMAZING
money making opportunity.
We are interested in serious applicants ONLY.
Visit Here: ***************************************
Wireless Inbound Sales Rep (Six-Figure Opportunity)
Inbound sale representative job in Roseland, NJ
Base Pay: $43,000/yr On-Target Earnings: $70,000 ($20.50/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever.
This role is on-site at 3 ADP Boulevard, Roseland, New Jersey 07068.
Job Duties and Responsibilities
What You'll Do:
* Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
* Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
* Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.
What's in it for You:
* Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
* Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
* Incredible Incentives: High-value rewards program including exciting trips & prizes.
* Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
* Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
Skills, Experience and Requirements
* Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
* Full-time on-site; hours may include evenings, weekends or holidays.
* High school diploma/GED required; Associate's or Bachelor's degree a plus.
* Pre-employment screen.
* Smartphone/device with active network connection.
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
#ROST1
Salary Ranges
Compensation: $43,000.00/Year
Easy ApplySeasonal Customer Experience Representative
Inbound sale representative job in Short Hills, NJ
WHO WE ARE
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.
OUR GUIDING PRINCIPLES
Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.
We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled
Job Description
You'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.
WHAT YOU'LL DO
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Ensure Visual Standards are followed and maintained
Role model Indigo's High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience
Qualifications
This posting is for a current opportunity within Indigo.
Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset
Additional Information
Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.
At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the LGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].
Seasonal Customer Experience Representative
Inbound sale representative job in Short Hills, NJ
WHO WE ARE
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories - big and little - connect us. Indigo is our customer's happy place - for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.
OUR GUIDING PRINCIPLES
Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.
We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled
Job Description
You'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.
WHAT YOU'LL DO
Support the daily operations of the store
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo's High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience
Qualifications
This posting is for a current opportunity within Indigo.
Experience in specialty retail or a retail big box is a plus
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Previous experience in retail merchandise operations, warehouse or stockroom knowledge a plus
Additional Information
Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.
At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the LGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at ****************.
Outbound Sales Representative
Inbound sale representative job in New Brunswick, NJ
Job DescriptionSales Representative - North Brunswick & Surrounding
Sales
North Brunswick Township, NJ
Summit Motor Products, based in North Brunswick Township, New Jersey, is a trusted distributor of fasteners, electrical supplies, tools, and industrial components serving customers throughout the Northeast. Known for our product expertise and commitment to reliability, Summit partners with contractors, manufacturers, and maintenance professionals to deliver practical solutions that keep operations moving efficiently.
Summit Motor Products is part of the Raycap Holdings family of brands, a growing leader in industrial distribution and supply chain solutions. As part of this network, we combine local expertise with the strength of a national organization to deliver exceptional value and service to our customers.
Location: 827 Ridgewood Ave, North Brunswick Township, NJ 08902
Website: ***********************************
Position Overview
The Sales Representative is responsible for developing and maintaining strong customer relationships, identifying new business opportunities, and delivering exceptional service to ensure satisfaction and long-term growth. This role combines business development, technical product knowledge, and customer engagement across automotive, electrical, plumbing, and industrial supply product lines.
Key Responsibilities
Drive revenue growth through proactive outreach, lead management, and consistent follow-up with new and existing customers
Strengthen relationships within existing accounts to increase market share and identify upselling opportunities
Identify and develop new accounts to expand territory reach and overall business growth
Serve as the primary point of contact for customers, providing product recommendations, pricing support, and timely solutions
Manage sales calls, customer communications, and CRM documentation to ensure accurate reporting and follow-up
Collaborate with internal departments to ensure accurate orders, timely deliveries, and exceptional customer service
Conduct market and competitor research to identify emerging trends and opportunities
Attend industry events to represent the company and develop professional networks
Participate in training programs to enhance product knowledge and sales effectiveness
Contribute to a collaborative team environment and support continuous improvement initiatives
Qualifications & Experience
Bachelor's degree required
2+ years of sales, customer service, or account management experience preferred
Proven ability to build relationships and deliver outstanding customer service
Strong communication, presentation, and negotiation skills
Proficiency with CRM systems and Microsoft Office Suite
Analytical ability to interpret sales data and financial metrics
Experience selling to industrial or distribution customers is a plus
Must successfully complete a background check, drug screening, and any other required pre-employment screenings
Work Schedule
This is a full-time position with regular business hours. Additional hours may be required based on business and customer needs.
Work Environment & Physical Requirements
This position operates primarily in a field-based environment with daily travel to customer locations, vendor sites, and company facilities. This role requires daily travel within the assigned territory and starting/ending each workday at the branch location, where the employee will pick up a company vehicle for customer visits and return it at the end of the day.
The employee is frequently required to:
Drive to and from appointments (valid, unrestricted U.S. driver's license required)
Sit for extended periods while driving or working remotely
Use a laptop, phone, and standard office equipment for administrative tasks
Occasionally lift up to 30 lbs. and walk through customer sites, warehouses, or distribution facilities
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the role.
Benefits
The Company offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible full-time employees enjoy:
Medical, dental, and vision insurance
Paid time off (PTO) and company-recognized holidays
401(k) retirement savings plan with company match
Company-paid basic life insurance and voluntary life insurance options
Employee Assistance Program (EAP) providing confidential counseling, legal, and financial resources
Opportunities for career growth and professional development
About Raycap Holdings LLC
Raycap Holdings builds resilient, high-performing industrial brands through strategic acquisition, operational strength, and customer-focused innovation. We serve manufacturing, construction, transportation, government, healthcare, energy, and utilities by delivering essential products and services that keep industries moving.
Family of brands includes:
Superior Industrial Supply: Fasteners, hydraulic systems, tools, abrasives, electrical, and MRO products
Scout Specialties: Industrial, mechanical, and electrical products supporting heavy industry and infrastructure
Summit Motor Products: Automotive products and electrical solutions for residential, commercial, and industrial applications
Mesa Fastener: Industrial and construction fasteners and tools serving the western United States
Midwest Tool & Supply / Brown Machinery & Supply: Integrated industrial distributor providing tools, machinery, and supply solutions for fabrication, maintenance, and construction across the central United States
Equal Opportunity Employer
Summit Motor Products / Raycap Holdings, LLC is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a diverse and inclusive team that reflects the communities we serve.
The pay range for this role is: 60,000.00 - 60,000.00 USD per year + Commission
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Customer Success Rep
Inbound sale representative job in Newark, NJ
This job is based in Newark, NJ in our HQ at 550 Broad Street. Today, companies spend huge amounts of time & money on training that is outdated, boring and quickly forgotten by employees. With our game based training platform companies convert boring training material into competitive training games that are proven to increase sales performance. 1Huddle engages employees through daily training games that companies can customize to their brand and be played in under 5 minutes a day.
Clients including: Audible, FASTSIGNS, Madison Square Garden, Golden State Warriors, Hand and Stone, New York Mets, Loews Hotels, Los Angeles Dodgers and more.
We power the people that power teams. Featured on Fox News, CNN, Huff Post, Bloomberg & The Wall Street Journal.
Job Description
Our Customer Success Team is focused on meeting the needs of our customers to ensure they are getting the most value out of our products/solutions and services. We are looking for a junior customer support rep who will be assisting in basic technical support to customers. Logging issues and responding when you can; otherwise escalating more complex issues to the appropriate team/person. Come join our team and provide awesome service that contributes to our customer's success!
Essential Roles & Responsibilities:
Engaging with clients verbally and in writing to answer questions or solve problems they are having with our platform.
Logging client issues in our tracking system.
Solving client issues when you can; otherwise escalating issues accordingly.
Learning the basics of our complete game platform.
Contributing to the success of our clients by helping them get the most out of our platform.
Work local and national marketing events.
Build relationships to provide repeat business and excellent customer service
Manage multiple relationships well
Build rapport with customers and prospects
Miscellaneous duties as assigned by Executive Team
Qualifications
Have a friendly and professional telephone manner
Excellent leadership and motivational skills
Display an outstanding ability to listen well
Work well in a team environment
Effectively express ideas verbally and in writing
Independently take action beyond what is called for
Demonstrate a positive attitude
Passion for helping customers get what they need
Additional Information
Learn More | Play Now!
Play the game to learn more and see if you got what it takes to join the team at 1Huddle. For download instructions, view the PDF or below image.
All employees are required to be vaccinated.
Account Service Representative
Inbound sale representative job in New York, NY
Who We Are:
Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full-service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.
Job Description:
Oppenheimer Asset Management (OAM) offers high net worth and institutional investors the opportunity to participate in a wide range of traditional and non-traditional investment strategies.
The Account Services Group is responsible for servicing all programs offered by OAM. We are looking for a highly motivated self-starter who is interested in a career in Asset Management Administration. Candidate must possess the ability to multi-task and manage multiple domestic and international client relationships in addition to the following:
Candidate Requirements:
Proficiency in Microsoft Excel with knowledge of lookups and intermediate functions.
Highly effective communication skills, verbal and written, with ability to work in a team environment.
Above average organization, prioritization and problem solving skill set while performing numerous miscellaneous account administrative duties.
Ideal candidate has a strong understanding of investment products (stock, bonds, ETFs, fixed income, etc.) and overall securities brokerage operations.
Responsibilities:
Ensuring that prospective investors meet suitability requirements and standards to invest in a structured program while complying with anti-money laundering guidelines.
Processing investor advisory agreements, and translating the information in client data bases.
Interacting with financial advisors, sales assistants, custodians and third-party service providers.
Coordinating with third party managers reviewing account opening documents and client restrictions to ensure client funds are invested in a timely manner while adhering to the client signed agreement.
Sending regulatory and firm required client correspondence to clients where needed.
Producing / reviewing ad hoc reports for senior management.
Providing a high quality of service to financial advisers and their clients who are predominately high net worth and institutional investors.
Contributing to internal project initiatives and helping to coordinate the launch of new product offerings and communication with third party vendors and managers.
Facing off with the broker dealer for prompt resolution of client inquires, knowing when situations need to be escalated to senior management.
Compensation:
For job postings in New York City, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to the City of New York and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $55,000.00 - $65,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus.
Customer Success Representative
Inbound sale representative job in Jersey City, NJ
Job Description
Customer Success Representative Employment Type: Full-Time
About the Role We are looking for a friendly, proactive, and customer-focused Customer Success Representative to support our clients throughout their entire experience with our company. In this role, you will act as the primary point of contact for customers, helping them onboard, answering questions, resolving issues, and ensuring they get the most value from our products or services. This is an excellent opportunity for someone who enjoys building relationships, providing support, and helping customers succeed.
Key Responsibilities
Serve as the main point of contact for customer questions, requests, and ongoing support
Assist customers with onboarding, setup, or service activation
Understand customer needs and guide them through best practices or solutions
Follow up with customers to ensure satisfaction and successful use of services
Troubleshoot issues and escalate to internal teams when necessary
Maintain accurate records of customer interactions, updates, and progress
Provide personalized service by understanding customer goals and challenges
Monitor customer accounts to identify opportunities for improvement or additional support
Collaborate with team members to enhance the customer experience and streamline processes
Qualifications
Strong communication and interpersonal skills
Friendly, patient, and comfortable supporting customers of all backgrounds
Ability to problem-solve and manage multiple requests at once
Basic computer literacy, including navigating systems or CRMs
Experience in customer success, customer service, sales support, or account management is helpful but not required
Highly organized, reliable, and detail-oriented
Ability to maintain a positive attitude in busy or challenging situations
What We Offer
Competitive pay with performance bonuses
Hands-on training and ongoing coaching
Opportunities to grow into senior customer success or account manager roles
Supportive and collaborative team environment
Ideal Candidate
The ideal candidate is someone who genuinely enjoys helping people and wants to build strong, long-term relationships with customers. You'll thrive here if you're proactive, resourceful, patient, and committed to delivering an excellent customer experience from start to finish
Customer Centre Representative
Inbound sale representative job in New York, NY
Job Description
We are looking for a number of Customer Centre Representatives. You will be working for an industry leader in the BPO space and helping their clients. We are expecting a large number of applicants, so please be patient with us, and will revert as soon as we can.
Requirements
As part of the day-to-day operations, the associates will be expected to perform the following:
Manage customer accounts for their end-to-end service activation.
Informing customers about the process scheduling of appointments and service activation
Effective and efficient use of all relevant systems to access information and provide relevant solutions for the customer
Engage customers by utilizing effective questioning techniques to identify issues
Time management and the ability to prioritize workloads to meet targets
Meet all productivity and quality performance measures related to the role
To be successful you will have:
Proven experience working in a fast-paced call center or customer service environments
Customer-centric and should be committed to improving customer experience.
Possess effective problem-solving skills and have the ability to deliver timely resolution.
Ability to work under pressure and handle difficult customers.
Ability to communicate effectively with customers, Field Technicians, and Personnel from other parts of the business.
Analytical and technical skills (e.g. database, telecommunication systems), technically appropriate communication skills, clear understanding of all processes/work instructions, and an understanding of network and products specific to the role
Excellent listening skills, being able to listen effectively and understand customers' issues.
Benefits
About Us
We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at *******************************.
Also follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.
Easy ApplyCustomer Implementation
Inbound sale representative job in New York, NY
ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.
We launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing the company at $3.3 billion. By September 2025, that valuation doubled to $6.6 billion as we surpassed $200 million ARR in under three years.
Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound.
Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.
We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company-from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We're looking for a self-starting, energetic Customer Implementation Specialist based in the USA who is passionate about voice technology and committed to driving customer success in the first 30 days of becoming an ElevenLabs customer.
This role is technical and customer-facing, responsible for ensuring the successful launch of new customers on ElevenLabs, including all mid-market accounts on the Agents Platform and other product implementations across customer segments. You'll not only lead implementation projects with clarity, structure, and empathy, but also act as the primary technical owner assuring the customer is unblocked and able to achieve value quickly.
We don't just deliver a product-we build lasting partnerships with our customers, and this role is pivotal to ensuring their long-term success.
In this role, you will:
Lead the end-to-end implementation process for new customers across the Agents Platform and other product lines.
Serve as the technical point of contact during onboarding, helping customers integrate ElevenLabs solutions into their existing systems.
Resolve technical customer queries - including log analysis, SIP connection set up, and API integration support.
Build and refine scalable implementation processes that ensure customers achieve time-to-value quickly and effectively.
Develop and maintain sample scripts, reference integrations, and setup guides to help customers move faster.
Partner with internal stakeholders (Sales, Solutions Engineering, and Customer Success) to ensure smooth handoffs and aligned customer journeys.
Play a key role in developing ElevenLabs' Customer Success playbook for implementation excellence.
Monitor customer progress during implementation, proactively identifying and removing technical or operational roadblocks.
Define best practices for customer implementation and adoption across global markets.
Drive alignment across customer stakeholders, ensuring clear expectations and mutual success.
Requirements
We're looking for exceptional individuals who excel at working with customers on technical problems and who are excited to work with us to scale this function. You'll thrive with us if you:
Are passionate about AI, technology, and ElevenLabs products.
Have experience with high growth functions, have a growth mentality, and are excited to build.
Possess strong hands-on technical skills - able to read and interpret logs, troubleshoot API or SIP-related issues, and assist in resolving integration challenges.
Have a solid understanding of software development, software architecture, and common integration patterns.
Can write or adapt sample code or scripts to demonstrate best practices for customer integrations.
Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions.
Enjoy working directly with customers, managing project timelines, senior stakeholders, and success metrics.
Can balance proactive project management with the ability to roll up your sleeves and solve technical problems.
Have a talent for identifying patterns that can be standardized and scaled, or experience building workflow automations.
Demonstrate strong empathy for customers, sales, and product teams.
Excellent communication skills with the ability to adapt messaging to different audiences.
Location
This role is remote-first, so it can be executed from anywhere in the US, with the ability to operate in GMT-4, GMT-5, GMT-6, or GMT-7 timezones required. If you prefer, you can work from our offices in New York or San Francisco.
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