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Customer Service Representative
Atkore 4.3
Inbound sale representative job in Tampa, FL
Who we are:
Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.
With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.
Who we are looking for:
Atkore is currently searching for a Customer Service Representative. Reporting to the Customer Service Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customer service environment.
This is an on-site position that will be located in Dallas-TX, Eugene-OR, Louisville -KY, or Tampa-FL.
What you'll do:
Processing orders, quotes, credits, returns applications and other requests
Communicating directly with customers or salesrepresentatives either by telephone, electronically, or face to face
Obtaining and evaluate all relevant information to handle inquiries and complaints promptly
Answering basic technical inquiries
Directing advanced technical requests and other unresolved issues to the appropriate resource
Managing customer accounts
Promptly responding and assisting customers with damaged shipments and/or mis-shipments
Keeping good records of customer interactions and transactions
Communicating and coordinating with internal departments and outside vendors
Monitoring product stocking levels and inventory turns
Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customer service and machine utilization
Performing other related duties as assigned
What you'll bring:
High School diploma or equivalent
Minimum two years business experience in a manufacturing or electrical customer service environment preferred
Computer literacy and experience with Windows, Excel, Word, and Outlook
Ability to manage a variety of concurrent tasks in a fast-paced work environment
Time management, planning, and organizational skills
Effective decision making and problem solving abilities
Excellent interpersonal and communications skills
Strong initiative and adaptable to change
Must be able to thrive in a team environment
All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability.
Within 3 months you'll:
Complete Atkore's onboarding and immersion program.
Gain an understanding of how your role ties into Atkore's mission and strategic plan.
Perform basic order inquiry, entry, and order follow-up activities.
Within 6 months you'll:
Handle an assigned territory independently from PO receipt to invoicing.
Work towards meeting or exceeding the departments daily KPI metrics.
Audit shipments for on time delivery and reconcile inventory and pricing discrepancies.
Atkore is a six-time Great Place to Work certified company and a four-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.
Join our team and align yourself with an industry leader!
As of the date of this posting, a good faith estimate of the current pay for this position is $40,640 - $55,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives.
Benefits available include:
Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Paid Time Off
Paid holidays
Any leave required under federal, state, or local law
Benefits are subject to vesting and eligibility requirements.
Applications are being accepted on an ongoing basis.
$40.6k-55.9k yearly 7d ago
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Customer Experience Representative
RFID Hotel
Inbound sale representative job in Tampa, FL
RFID Hotel, a division of Avery Products Corporation is looking for a Customer Experience Representative. You will engage with customers and teammates via phone and email to provide a seamless customer experience throughout the order process, strengthening customer relationships. The ideal candidate should be confident working independently as well as comfortable working with a growing team.
WHAT WE OFFER
Competitive pay - $20.00 - $22.00/hour based on knowledge, skills and relevant experience + Quarterly Bonus potential
Dynamic, energetic work environment with an exceptional talented workforce.
Great comprehensive benefits including Medical, Dental, Vision, Short-Term and Long-Term Disability, Company provided & paid life insurance
Excellent 401K Retirement Plan with generous company match.
Work life balance, 12 company paid holidays, paid vacation and paid sick time
WHAT YOU WILL BE DOING
Provide professional front-line email and phone communication to customers for service-related inquiries and complaints
Data entry and maintenance in Netsuite ERP system including order processing, communications logging, and contact updates
Work closely with other departments to ensure a smooth customer experience
Gather customer feedback, reporting and escalating product or service issues
Organize and prioritize multiple concurrent tasks while remaining highly responsive to customer and team needs
Take ownership of assigned tasks and seek opportunity to engage with customers and provide meaningful value throughout the stages of the customer journey
WHAT YOU NEED TO SUCCEED
Excellent professional verbal and written communication skills
Proven passion for providing a stellar customer service experience
Strong attention to detail
Proactive communication and pre-emptive problem solving
High school diploma or equivalent minimally required
Experience working in professional services or sales team settings
Working on-premises during normal business hours Mon-Fri 9am-6pm
ABOUT US
As the largest and most-trusted supplier of RFID key cards and credentials for hotels, RFID Hotel leads uniquely at the intersection of technology and meaningful change by providing the best quality products and the highest level of customer service. With thousands of hospitality customers across the globe and millions of products in circulation, our vision is to cultivate an ecosystem of operational efficiency that enables the best experiences. Just like our customers, we are change-agents who are passionate about making a positive difference in the lives of those we serve, and we're inspired by the opportunity to help them deliver desired outcomes.
RFID Hotel operates within the Avery North America Division of CCL Industries, a world leader in specialty label packaging solutions for global corporations, small business and consumers. Our offices are located in Tampa, FL.”
All offers of employment are based on the successful completion of a pre-employment background check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice.
Thank you for your interest and considering this opportunity! Please send resume when responding.
$20-22 hourly 4d ago
Bilingual Medicaid Customer Service Representative
Leeds Professional Resources 4.3
Inbound sale representative job in Tampa, FL
FLSA STATUS: Not-Exempt
About Leeds Resources:
At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process.
We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis.
About our Client
Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need.
The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment.
Job Qualifications:
Bilingual in English and Spanish
Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience
Successful completion of applicable background screening required
$20k-29k yearly est. 2d ago
Dispatcher / CSR
Fox Service Company 4.0
Inbound sale representative job in Clearwater, FL
FAST of Florida is seeking a Dispatcher/Customer Service Representative to join our growing team!
The Customer Appointment Specialist creates and organizes service appointments efficiently and assures that all customer commitments are met while providing high-level service and a top-notch customer experience. We are looking for upbeat, empathetic sales-minded appointment setters who have a strong desire to ensure excellent customer experiences and be part of a winning team!
As a Dispatcher/Customer Service Representative, your essential responsibilities will include but are not limited to:
Provide top-notch customer service to both internal and external customers.
Take incoming customer calls.
Schedule work for all service lines (HVAC, Electrical & Plumbing)
Prioritize calls according to urgency and importance (emergency vs non-emergency).
Maintain the dispatch board.
Inform customers of the progress of service operations while ensuring that Technicians operate in a cost-effective fashion.
Ensure Technicians are on route and show up on time.
Verify Technicians have included photos, notes, and adequate detail in work orders.
Daily follow-up on assigned service line.
Administer proposals/quotes in a timely manner (within 24 hours). Work with department manager to ensure more complex quotes are issued on time and accurately.
Courtesy call all residential customers once work is completed to ensure customer satisfaction. Send online review requests after courtesy call is completed and all issues are resolved.
Take part in the Saturday rotation and closing shifts.
Ensure all jobs are closed out accurately and in a timely fashion.
Qualifications:
High School Diploma or GED required. Experience in large service operations preferred.
Advanced customer service skills required.
Excellent time management and organization skills.
Proven ability to handle multiple projects and meet deadlines. Must be able to multi-task.
Excellent written and oral communication skills
Strong organizational, problem-solving, and analytical skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Strong interpersonal skills.
Ability to deal effectively with a diversity of individuals at all organizational levels.
Good judgement with the ability to make timely and sound decisions.
Creative, flexible, and innovative team player.
Ability to work under high pressure effectively and maintain positive attitude.
$23k-31k yearly est. 5d ago
Inside Sales Representative
Cintas Corporation 4.4
Inbound sale representative job in Tampa, FL
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Tampa, Florida
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**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for providing resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery to answer client questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions.
**Responsibilities:**
+ Identifies client needs and recommends solutions when fraud has been identified
+ Records data captured during client interactions accurately
+ Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis
+ Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy
+ Complies with industry regulations, bank procedures, integrity levels of the department's system and financial controls
**Required Qualifications:**
+ Proficient in both English and Spanish
+ 1+ years of customer/client service experience, including experience handling difficult client situations
+ Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients' financial lives
+ Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
+ Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
+ Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
+ Communicates effectively and confidently with all clients to make their financial lives better
+ Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections
+ Comfortable receiving ongoing performance feedback and coaching
+ Ability to learn and adapt to new information and technology platforms
+ Minimum of an intermediate level of proficiency with computers and current technology
**Desired Qualifications:**
+ 1+ years of experience in the banking/financial industry
+ 2+ years of experience working in a client service capacity
**Skills:**
+ Conflict Management
+ Customer and Client Focus
+ Decision Making
+ Fraud Management
+ Oral Communications
+ Active Listening
+ Attention to Detail
+ Data Collection and Entry
+ Issue Management
+ Problem Solving
+ Adaptability
+ Collaboration
+ Critical Thinking
+ Influence
**Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent
**Shift:**
2nd shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$36k-57k yearly est. 7d ago
Customer Service Representative
Prokatchers LLC
Inbound sale representative job in Tampa, FL
Prior contact center experience and inbound phone calls case management. Calls can be related to pay inquires, LOA, etc
Use of case management software and call management software preferred. They use ServiceNow for Case Management.
Answer and field all types of calls that come in - provide assistance and/or direction.
Provide One HR expertise and support to the HR community and employees
$24k-32k yearly est. 1d ago
Customer Service Rep - DME
Baycare Health System 4.6
Inbound sale representative job in Largo, FL
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Summary:
Responsible for entering new referrals and updates all existing patient information including demographics, insurance and benefit information. Verify insurance and benefits for Medicare, Medicaid, Managed Care, and Workers Comp and Commercial Plans. Securing authorization for services provided by BayCare HomeCare from the payers. Answer telephones promptly and courteously. Responding to emails and voicemails promptly. Responsible for selecting the appropriate equipment completing a work order and creating a delivery ticket including securing all required information to provide quality service and an accurate bill. Responsible for accurate ICD9 coding, HCPCs, and medical terminology. Assist patients by troubleshooting BCHC equipment over the telephone. Understand and basic use of right fax utility.
Minimum Qualifications:
Education:
Essential:
* HS Graduate or Equivalent GED
Experience:
Essential:
* Customer Service related one year
Facility:
BayCare Health System, Durable Medical Equipment Home Care
Location: Largo, FLStatus: Full Time, Exempt: NoShift Hours: Varies
Weekend Work: Occasional
On Call: No
Equal Opportunity Employer Veterans/Disabled
$29k-35k yearly est. 5d ago
Inbound Sales Representative
Alorica 4.1
Inbound sale representative job in Ridgecrest, FL
Customer Service Representative
Employment Type: Full-time , $17/hr
Supporting: Sales
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
Guide customers through questions, concerns, or challenges they encounter while using the product or service
Listen actively to understand the root of the issue and provide clear, effective solutions
Record detailed call information for auditing, reporting, and follow-up purposes
Maintain and update customer records to ensure accurate and current information
Identify opportunities to introduce customers to new or enhanced services that meet their needs
Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
What'll Set You Up for Success
Required:
High school diploma or GED
6+ months of customer service or sales experience preferred
For Internal Candidates:
Must not be on any corrective action or performance plans
Must have held your current position for 6+ months
Must have relevant industry/program experience
Location Note: We're currently hiring for this position in Cutler Bay, Florida.
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
Health, dental, and vision coverage with HSA options
Paid time off
Flexible pay options: daily or weekly pay
401(k) retirement plan
Leadership development programs that really grow your career
Open access courses through Alorica Academy
Paid training and tuition reimbursement
Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Employee assistance program for personal and professional support
Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #CustomerServiceJobs
$17 hourly Auto-Apply 6d ago
Customer Experience Representative
J l Marine Systems Inc. 4.4
Inbound sale representative job in Tampa, FL
Job Purpose
The Entry-Level Customer Experience Representative supports customers and dealers through inbound phone calls and emails. This is an office-based role focused on building positive customer relationships, resolving basic to moderately complex inquiries, and coordinating with internal teams to ensure timely and accurate responses. This position is ideal for individuals starting their career in customer support or administrative service roles.
Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Actively listen to customers to understand their needs and determine appropriate solutions.
Provide basic to moderate technical assistance.
Process inbound orders accurately.
Participate in cross-training across technical and sales-related customer service tasks.
Resolve common customer concerns, such as shipping or invoicing issues.
Perform other duties as assigned.
Requirements
Skills and Qualifications
High school diploma or GED required.
1-2 years of customer service experience preferred (internships, part-time roles, or volunteer experience accepted).
Strong multitasking ability.
Excellent communication and customer relationship skills.
Ability to work effectively in a team environment.
Relevant certificates or related experience a plus, but not required for entry-level consideration.
$26k-31k yearly est. 44d ago
Custom Home Sales Representative
ADT Security Services, Inc. 4.9
Inbound sale representative job in Tampa, FL
JobID: 3018997 JobSchedule: Full time JobShift: : Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and home automation?
Then today is a good day to become an ADT Solutions Advisor. Our Custom Home Services has created a unique home security experience for high-net-worth clients and their homes. You'll be able to take advantage of our ever-expanding line of innovative home automation and smart security products and solutions, and help make homes smarter, and people safer - every day. This is your chance to join the leading security and home automation company and grow with us
Interested in being a part of the growth? Keep reading.
So, who's right for the job?
A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers.
Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart custom home solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses.
Do you…
Get satisfaction from helping people?
Have a knack for problem solving?
Enjoy finding solutions to make people's lives easier?
Want to help protect what they value most, their loved ones, pets and prized possessions?
Enjoy closing sales and helping customers find the best solutions that fit their needs?
Have a curiosity for the newest tech?
Adapt quickly to competitive and customer needs?
Prioritize your time well?
Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals.
What's in it for you:
Unlimited earning potential with uncapped commissions (our top performers earn $150K+!)
Training wage of up to $4,000 over the first 8 weeks of employment
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement
Paid Time Off
Mileage compensation
Career growth opportunities
Ability to work flexible hours to accommodate our customers' needs
Still not convinced? Check out videos of our professionals who make it part of their life's mission:
ADT professionals
Check out more about life at ADT here.
Read more about ADT + Google here.
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
$27k-36k yearly est. Auto-Apply 14d ago
Customer Sales Represenative
Trova
Inbound sale representative job in Tampa, FL
Job DescriptionCustomer SalesRepresentative (CSR) Employment Type: Full-Time | Hours: 8:00 AM - 4:00 PM Compensation: Draw vs. Commission | Base Salary: $50,000-$60,000 (up to $80,000 with experience) + 13-15% on Margin per Load SoldPosition OverviewA dynamic and growing company in Tampa, FL is actively seeking a Customer SalesRepresentative (CSR) to join its fast-paced logistics sales team. This role is ideal for a motivated and driven individual who excels in sales and customer service, with an understanding of shipping and logistics operations. You'll be responsible for generating new business, nurturing long-term customer relationships, and selling domestic and international freight solutions coast-to-coast using cutting-edge logistics software and technology.Whether you're a recent graduate who's hungry to learn or a seasoned logistics salesperson with up to 10 years of experience, this is a great opportunity to grow in a supportive, mentorship-driven environment.Key Responsibilities.
1. Sales & Business Development
Identify, target, and onboard new customers, including importers, exporters, manufacturers, and distributors.
Sell freight forwarding solutions, including LTL/FTL trucking, air freight, ocean freight, warehousing, and customs clearance.
Negotiate pricing, margins, and service agreements.
Meet or exceed sales targets and revenue goals using a consultative approach.
2. Customer Relationship Management
Serve as the primary point of contact for clients throughout the sales and shipping lifecycle.
Build and maintain long-term relationships to drive repeat business.
Provide customers with accurate rate quotes, service options, and shipment schedules.
Respond promptly to customer inquiries and resolve any service issues or delays.
3. Logistics & Operations Support
Coordinate closely with internal operations teams to ensure timely and accurate shipment execution.
Educate clients on documentation, customs requirements, and compliance regulations.
Track and follow up on ongoing shipments and proactively communicate updates or changes.
4. Market Intelligence & Strategy
Stay informed on industry trends, freight rates, supply chain challenges, and regulatory updates.
Gather and report customer feedback and competitor insights to the management team.
Contribute to the development of marketing and sales strategies based on real-time market feedback.
5. Administrative & Reporting
Maintain accurate client data, interactions, and sales activities in the CRM system.
Prepare customized quotes and sales proposals.
Generate regular performance reports and sales forecasts for leadership review.
Requirements
Preferred Qualifications:
Bachelor's degree in Business, Supply Chain, Marketing, or related field (preferred, not required).
0-10 years of experience in sales, logistics, or freight forwarding.
Excellent interpersonal and negotiation skills.
Strong organizational and time management abilities.
Self-motivated, adaptable, and comfortable working in a fast-growing environment.
Proficiency with CRM systems and Microsoft Office Suite.
Willingness to travel locally for customer meetings.
What We Offer
Competitive base salary with performance-based commission (13-15% on margin/load).
Full training, mentorship, and support from an experienced team.
Opportunities for career advancement in a rapidly growing office (Tampa office expanding from 15 to 50 people).
Collaborative team culture and a commitment to employee growth.
Application Process
Interviews are conducted onsite in Tampa, FL.
Immediate openings available - ready to hire ASAP.
About Trova Advisory Group
Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.
Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.
We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at ***************** Include the nature of your request and your contact information, and we will be happy to assist you.
Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.
$50k-60k yearly 19d ago
Customer Solutions Representative
St. Luke's Cataract & Laser Institute 3.7
Inbound sale representative job in Tarpon Springs, FL
We're excited to invite you to our upcoming Job Fair, featuring open interviews on Wednesday, January 21, 2026, from 4:00 p.m. to 7:00 p.m. Join us at our Tarpon Springs location (43309 US Hwy 19, Tarpon Springs, FL 34689) to meet our team, learn more about our opportunities, and take the next step in your career.
We look forward to meeting you!
SAY "HIRE ME" IN YOUR RSVP TO: *******************
Customer Solutions Representative
St. Luke's Cataract & Laser Institute is looking to hire a full-time Customer Solutions Representative to join our team at our Tarpon Springs location.
About the Position
The Customer Solutions Representative reporting to the Revenue Cycle Manager is responsible for taking inbound calls to answer patient's question about their medical bills. The ideal candidate will be comfortable in working in a team environment and has a strong customer service focus to effectively interact with patients, doctors, staff and management.
Responsibilities:
* Respond to inbound calls, emails, and messages from patients, insurance carriers, and providers regarding insurance billing and claim issues
* Provide clear and accurate information regarding claim status, benefit coverage, balances, co-pays, deductibles, and authorization requirements
* Resolve or escalate customer concerns involving insurance denials, coordination of benefits (COB), and payment disputes
* Investigate account balances by reviewing EOBs, remittance advices, claim notes, and insurance policies
* Contact insurance carriers as needed to verify claim receipt, payment status, or denial reasons
* Work with internal billing and coding staff to resolve discrepancies and ensure appropriate follow-up on claims
* Document all customer interactions and actions taken within the billing system or CRM
* Track open issues and ensure timely follow-up and closure of outstanding inquiries
* Assist in preparing letters or forms required for appeals, corrected claims, or additional documentation requests
* Educate patients on insurance terminology, claim processes, and their financial responsibilities
* Explain payment options, including setting up payment plans or connecting them with financial counseling services
* Help patients understand coordination of benefits, prior authorization requirements, and out-of-network implications
What do we Look for?
* Solid understanding of medical insurance including deductibles, copay and coinsurance is highly preferred
* Experience with verifying and interrupting medical befits for Medicare, Medicaid and major commercial health insurance and secondary payers required
* Experience processing provider referrals and prior authorization requests
* Understanding of medical terminology and ICD-10 codes and Diagnosis
* Familiar with individual payer guidelines and authorization/referral requirements based on insurance plans and if needed communicate with insurance companies via phone and/or website to provide any supporting clinical documentation needed to complete the authorization process
* Ensure complete and accurate information maintained in patient account including authorization or referral received from payer or Primary Care Physician
* Strong people skills required; diplomatic, patient, flexible and able to multi-task and be cross trained on all functions within the Insurance Verification Department
* Must be mobile in an office setting, sitting, standing, walking, and bending
* Perform general duties and other functions as required or assigned
* Working knowledge of Microsoft Suite including Excel, Word, Outlook
Company Mission
"Life Changing Vision" is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit.
Why work at St. Luke's?
St. Luke's is a legendary ophthalmic practice with five locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke's name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve.
The Benefits of working for St. Luke's
* Opportunity to build a career with a longstanding, reputable organization
* Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay
* The chance to work with and learn from excellent doctors and staff
* Career Advancement opportunities
* See more benefits at *******************************************
We are an Equal Opportunity Employer and a Smoke & Drug Free Workplace
We participate in the E-Verify Program
$56k-65k yearly est. Easy Apply 8d ago
Inbound/Outbound Sales Rep
Hales AC
Inbound sale representative job in Tampa, FL
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Are You a Closer? Then Read On
Hales AC and Right Away Home Services are not running your average call center. Were a sales-first, high-energy team where the phone is your weapon and winning is the mission. If youve got the voice, the drive, and the hustle to turn every conversation into cashwe want you. Inbound leads. Outbound opportunities. Big money.
Were growing fast and need savages on the phone to help us dominate the HVAC industry across Florida. If youre tired of boring call center gigs and ready to earn what you're worth, keep reading.
What Youll Do
Close inbound leads using proven scripts, but with YOUR energy, YOUR vibe, and YOUR hustle.
Dial aggressively outbound to past and current customersrevive the lead, revive the sale.
Sell the hell out of it: Tune-ups, memberships, premium air quality solutionsmaximize every call.
Handle objections like a pro and never let a maybe turn into a no.
Book the appointment. Own the win. Get paid.
What You Get
$18/hour base pay Guaranteed.
UNCAPPED commission Top reps earn $30+/hr and $65k$80k+/year.
Aggressive spiffs and bonuses Cash contests, daily wins, monthly prizes.
Inbound calls daily + a big list of outbound leads
Paid training Learn the system, get on the phone, start closing.
Flexible schedules + rotating weekend/on-call shifts More hours, more cash.
Growth path We promote beasts who crush it.
Team environment High energy. High volume. High fives.
Who Thrives Here
You love talking to people and know how to guide a conversation.
Youre hungryfor money, for success, for personal bests.
Youve got grit and a bulletproof mindset. You dont fold under pressure.
Youre a natural closer or ready to learn fast and get on the leaderboard.
You can take coaching, bring energy, and push your teammates to be better.
Why Right Away Home Services?
Because were a company built on winning. We answer the callliterally and figuratively. Our home services brands are dominating the Florida market, and this call center is the heartbeat of it all. You sell, we deliver. We grow, you grow. We win, YOU win.
Apply Now Lets See What Youve Got
$65k-80k yearly 30d ago
Customer Sales Representative
Everstead Financial
Inbound sale representative job in Tampa, FL
Unlock your potential from anywhere. We're building a passionate team dedicated to client success and flexible remote work. We are seeking a results-oriented and customer-centric Customer SalesRepresentative to join our expanding work-from-home team. If you're eager to build a rewarding career by providing vital financial solutions and appreciate a flexible, independent environment, this remote position offers an exceptional path to success.
Your Day-to-Day as a Remote Customer SalesRepresentative:
You will be instrumental in guiding clients toward informed financial decisions. This includes:
Virtual Client Engagement: Establishing and nurturing connections with pre-qualified individuals and families.
Personalized Needs Assessment: Gaining a deep understanding of clients' financial situations and aspirations.
Strategic Solution Presentation: Delivering clear and compelling presentations of tailored financial strategies (Life Insurance, IUL, Annuities) via virtual platforms.
End-to-End Client Guidance: Ensuring a smooth and seamless experience from initial contact through plan implementation.
CRM Proficiency: Efficiently managing client interactions and data within our CRM system.
Why Join Our Team?
Unlimited Earning Potential: Your effort directly impacts your income with an uncapped commission structure.
Flexible Remote Work: Design a schedule that truly supports your work-life balance from your home office.
Pre-Qualified Leads Provided: Dedicate your time to building relationships, not cold calling.
Comprehensive Support: Benefit from extensive training, cutting-edge tools, and invaluable mentorship.
Strong Community: Become part of a collaborative and supportive network of peers.
Benefits Access: Opportunities for life insurance and healthcare benefits to support your well-being.
We're Looking For Individuals Who Are:
Exceptional Virtual Communicators: Capable of establishing rapport and clearly articulating complex information remotely.
Highly Self-Motivated & Disciplined: Thrive in an independent, home-based work environment.
Proactive Problem-Solvers: Results-driven and dedicated to finding the best solutions for clients.
Dedicated Client Advocates: Passionate about positively impacting clients' financial futures.
Important Notice: This is an independent contractor (1099) role. All compensation is commission-based.
Ready to shape your professional destiny in a dynamic remote sales landscape? Explore this exciting opportunity and apply now!
$29k-41k yearly est. Auto-Apply 3d ago
Customer Sales & Serv Rep
DTS Fluid Power 3.6
Inbound sale representative job in Lakeland, FL
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customer service representative (CSR) in Lakeland, FL. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Process customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed
Driving and Delivering Material to Customers
Requirements:
1+ year customer service or inside sales experience
Strong attention to detail
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Valid driver's license & clean driving record (MVR)
This position is not eligible for relocation benefits and is expected to be performed on site.
Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.
Come for the job. Stay for the career. Apply for immediate consideration!
#LI-RB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$33k-47k yearly est. Auto-Apply 60d+ ago
Junior Inside Sales Representative FL
Stewart Signs 4.5
Inbound sale representative job in Sarasota, FL
Job Description
Junior Inside SalesRepresentativeFL
This is a Sales Hunter Opportunity. The Junior SalesRepresentative will support the Senior SalesRepresentatives by conducting initial contact and qualifying leads, following up on quotes and working independently on assigned leads. They will continue to learn the products and systems while supporting the Senior Sales Reps until a territory opens. This position reports to the VP of Sales.
Job Responsibilities:
Support, maintain and update the CRM database with customer interactions.
Conduct “Needs Analysis” with each prospect to understand organizational goals and provide the best sign solution.
Use consultative sales techniques to ensure our customers' success through the proper selection, placement, and use of signage.
Follow Stewart's Signs sales methodology to maximize opportunities, revenues, and profitability.
Develop and maintain a working knowledge of Stewart Signs products, capabilities, features, functions, and operation to best meet the customer's needs.
Develop Key Product Knowledge to include digital LED sign capabilities and components, sign software, sign structure, mounting methods, and installation process.
Education/Experience
1-3 years of demonstrated, progressive sales success.(New business)
Internally motivated and a team player.
Ability to determine customer needs and present a solution.
Demonstrated ability to learn technical product quickly or technical aptitude.
Excellent verbal and written skillsets, with the ability to develop and present winning proposals.
Experience in value-based selling including abilities to successfully negotiate without being the lowest price solution.
Experience in Microsoft Word, Excel, and Outlook. It would be helpful to understand Microsoft Teams.
Outdoor LED signage experience desired.
Job Location
This job is remote, however; Initial on-site eight (8) week training requires successful candidate to report to the office in Sarasota, FL
Stewart Signs is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Stewart Signs strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
Stewart Signs complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Benefits:
Eligible the first of the month after date of hire (Health, Dental, Vision, Medical Flexible Spending Account, Company paid Life Insurance and AD&D, Company Paid Critical Illness, Voluntary Benefits)
Profit Sharing Plan - Eligible to participate after 90 days of employment
Paid Holidays (10)
Vacation
$39k-56k yearly est. 14d ago
Inside Sales Representative
Flow Control Group 4.1
Inbound sale representative job in Tampa, FL
Seeking a Technical Inside SalesRepresentative to join our Tampa, Florida office. The Technical Inside SalesRepresentative will be responsible for providing exceptional service to our valued clients. In addition, you will recommend technical solutions to a varied industrial customer base, support outside sales, and generate complex quotes.
The primary focus will be managing our valve and instrumentation, and product lines. Knowledge of product and/or a strong mechanical aptitude is a must.
Duties and Responsibilities:
Maintain and cultivate positive customer relationships.
Provide price and availability on any standard or specialty item directly to customers.
Take and solicit orders from customers over the phone and via e-mail.
Process orders, via order entry system, from our stock or directly source from suppliers.
Expedite orders and maintain contact with customers and suppliers.
Follow up on orders to ensure critical deliveries.
Resolve any order problems related to delivery or paperwork issues directly with customers and suppliers.
Handle all inquiries/contacts in a professional manner.
Work in concert with our outside sales team; funnel leads/opportunities to the sales team
Resolve product issues or determine product needs over the phone or via e-mail
Experience:
Professionally related work experience in a distribution or manufacturing environment preferred.
Ability to address concerns and communicate clearly and efficiently.
Convey a positive, customer-friendly disposition.
Handle and resolve challenging problems.
Strong organizational, communication, attention to detail, and time management skills.
Establish priorities, work independently, and proceed with objectives with minimal supervision.
Strong customer service focuses with a passion to exceed customer expectations.
High energy, drive, and sense of responsibility.
$42k-78k yearly est. 60d+ ago
Inside Sales Rep - No Cold Calling
Postcardmania 3.9
Inbound sale representative job in Clearwater, FL
Job DescriptionJoin Our Team as an Inside SalesRepresentative!
Are you interested in joining one of Tampa Bay's Top Workplaces (for 12 years running!) that provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look no further!!!!
About Our Company
Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We're proud to be one of Tampa Bay's Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we've built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!
Your Mission
All sales are conducted 100% over the phone with inbound, warm leads only. We generate 2,500+ new business-owner inquiries every week, distributed across a team of 50+ sales professionals. These are people actively calling in because they're interested in our services.
That means once you're trained and in your seat, you'll be:
Speaking directly with motivated business owners
Helping them identify the right solution for their business
Focusing on closing and consulting, not prospecting
There is ZERO cold calling-ever. No scraping lists. No dialing people who don't want to talk. Just real conversations with real decision-makers.
This role is designed for sales professionals who want:
High-quality inbound opportunities
Consistent call volume
A structured environment where effort directly correlates to income
A company that respects their time and sales skill
If you thrive on the phone, enjoy consultative selling, and want a steady flow of qualified prospects from day one, this role was built for you.
Schedule
Full-time in-office position
Monday - Friday from 9:00am - 6:00pm with a 1-hour lunch
Compensation
$25 per hour
Paid training
Supportive new hire commission plan that transitions to a long-term structure after 120 days
Uncapped commission - successful closers earn $100,000 - $200,000 per year
At 90 days: eligible for up to a $6,000 salary increase; additional $6,000 increases at 6 and 9 months (up to $70K base)
Performance-based pay with no ceiling for top performers
Weekly games award $200-$500 to top producers
Over 40% of our sales reps earn six figures
Requirements
Experience in selling over the phone is a plus but NOT required
Outgoing, a natural extrovert, and can have a conversation with anyone
No fear of technology - comfortable with software
Ability to multi-task and correctly prioritize without stressing out
Persistent and can get things done despite obstacles/barriers
Excellent team player and willing to help others as needed
You want to earn a LOT of money!
Benefits
Medical, Dental, Vision & Life Insurance
401K, Short- and Long-Term Disability, Accident & Critical Illness
Paid vacation time that increases with longevity
6 paid holidays (New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)
Free yoga on-site twice a week
Free monthly visits to a local chiropractor and much more!
$46k-82k yearly est. 15d ago
Inside Sales Representative
DPR Construction 4.8
Inbound sale representative job in Lakeland, FL
OES Equipment, part of the DPR Family of Companies, is a fast-paced supply and rental equipment company in the construction industry. We are seeking a motivated Inside SalesRepresentative to serve as a key customer contact and resource for our clients at our Auburndale, FL location.
This role requires a positive and outgoing attitude, attention to detail, the ability to be a team player and to provide excellent customer service, act as the subject matter expert for our product lines and services as well as ensure customer satisfaction through quality work and timely order fulfillment. Responsibilities will include but may not be limited to the following:
Duties and Responsibilities
Building key relationships to provide outstanding customer service.
Receiving, placing, and filling customer orders.
Providing and recommending solutions to the customer.
Placing and receiving purchase orders.
Quoting and invoice processing.
Data entry and other miscellaneous office management tasks as needed.
Required Skills and Abilities
Proven success in a sales and customer focused environment.
Excellent listening and communication skills.
Intermediate proficiency in Microsoft Office Suite.
Strong work ethic and a “can-do” attitude.
Ability to work in both a team environment and independently.
Education and Experience
1-2+ years of sales experience required.
Construction supply and equipment industry knowledge preferred.
Experience with RentalMan (Wynne Software) a plus.
Knowledge of Coupa (P2P software) preferred.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 50 pounds at times.
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at ********************
How much does an inbound sale representative earn in Riverview, FL?
The average inbound sale representative in Riverview, FL earns between $27,000 and $76,000 annually. This compares to the national average inbound sale representative range of $27,000 to $75,000.
Average inbound sale representative salary in Riverview, FL
$45,000
What are the biggest employers of Inbound Sale Representatives in Riverview, FL?
The biggest employers of Inbound Sale Representatives in Riverview, FL are: