Inbound sale representative jobs in South Bend, IN - 143 jobs
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Inbound Sale Representative
Customer Service Representative
Inside Sales Representative
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Route Service Representative
Wildman 4.2
Inbound sale representative job in South Bend, IN
Wildman is a family operated commercial laundry, headquartered in Warsaw with locations throughout the Midwest. We've been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed, through items and services such as uniform and mat rental, first aid, apparel and promotional items, and many more.
Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today!
This position is a four-day Monday through Thursday average work week.
Essential Functions:
Execute delivery of new/clean products and pick up of used products on a daily basis in company truck
Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
Actively drive customer retention and increase route revenue by expanding customer relationships
Experience/Knowledge:
High school diploma or General Education Degree (GED) required
2-3 years driving/delivery, customer service, or sales experience preferred
Necessary Skills and Abilities:
This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
Must be able to drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
Must be able to use a computer, phone, calculator, printer, and copier
Work Requirements:
Requires a For-Hire Endorsement.
Must pass a DOT physical and a drug/alcohol screening prior to employment.
Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
Travel to outlying Wildman facilities as needed.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$28k-33k yearly est. 5d ago
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Representative, Customer Service - Skilled
Dexian
Inbound sale representative job in Portage, MI
Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$27k-35k yearly est. 5d ago
Customer Service Representative
JBL Resources 4.3
Inbound sale representative job in Portage, MI
About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss!
Key Responsibilities:
Providing customer service support for sales, promotions, installations, and ongoing communications.
Ensuring positive customer relations by resolving claims and complaints fairly, efficiently, and in alignment with consumer laws.
Developing proactive communication strategies and educational initiatives for customers across the organization.
Creating and implementing improvement plans based on customer feedback and survey results.
Responding promptly to customer inquiries via phone, email, and other channels.
Collaborating with internal teams to resolve product or service issues.
Maintaining accurate records of customer interactions and follow-up actions.
Supporting the continuous improvement of customer service processes and tools.
Processing orders, returns, RMAs, and tracking shipments to ensure timely delivery and customer satisfaction.
Monitoring and updating customer accounts and ensuring data accuracy in customer relationship management (CRM) systems.
Escalating unresolved issues to appropriate departments while following up to ensure timely resolution.
Participating in training sessions and team meetings to stay informed of product updates, system changes, and company policies.
Identifying trends in customer inquiries and providing insights to improve service processes and customer experience.
Qualifications:
Minimum of 2 years of experience in a customer service or related role.
Strong interpersonal and communication skills.
Ability to manage customer concerns with empathy, professionalism, and problem-solving expertise.
Comfortable working in a fast-paced environment with multiple priorities.
Proficient in using customer service software and general office applications.
Experience in the medical device or healthcare industry is preferred.
Familiarity with CRM tools such as Salesforce is a plus.
Strong organizational skills and attention to detail are preferred.
NO C2C CANDIDATES
Interested Candidates please apply on our website at https://jobs.jblresources.com.
For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com.
JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.
**JBL is an Equal Opportunity Employer and E-Verify Company
$30k-38k yearly est. 7d ago
Customer Service Representative (Part-Time)
Dayton Freight 4.6
Inbound sale representative job in Elkhart, IN
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling
Qualifications
Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Physical Demands This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$34k-40k yearly est. Auto-Apply 60d+ ago
Account Service Representative, P&C
Unison Risk Advisors
Inbound sale representative job in South Bend, IN
JOIN THE GIBSON TEAM AND FIND YOUR EDGE!
As a majority employee-owned organization, our incredible team is committed to providing exceptional service, incorporating best practices, and providing access to tools and resources that keep our colleagues and employees educated, informed, and on a path that helps them find and own their edge.
Our Core Values are lived in our business and our culture is fueled by them.
Create a Great Experience
Do the Right Thing
Play for Each Other
Pursue Growth
Own Your Future
The Account Service Representative is an integral part of Gibson's Commercial Risk Management (CRM) Practice. This individual is responsible for creating an excellent internal experience and supporting the client experience by performing maintaining the agency management database and handling administrative tasks as directed.
In this role, you will contribute to the team by:
· Providing quality service through completion of account-related tasks.
· Following-up on outstanding policy and policy-related documents. Ensuring all contingencies are cleared in order to receive documents and working with client service team to clear open contingencies.
· Issuing certificates and proofs of insurance as requested. Confirming coverage needs or coverage gaps with client service team. Communicating as appropriate with client, service team, and carrier.
· Assisting service team in processing questions related to policy and endorsement processing.
· Ensuring accuracy of carrier documents
· Conducting research within file documentation
· Thoroughly documenting tasks and relevant interactions in our agency management system
· Informing client service team of developments or roadblocks in completion of duties.
· Performing other duties and special projects as assigned.
· Acting as a backup to team personnel as needed.
· Maintaining positive attitude; responding promptly; and ensuring high-quality Gibson Experience.
· Maintaining confidential information.
You might be a great fit for this role if you:
· Love marking tasks off a to-do list
· Excel at prioritizing competing demands and proactively managing your workload
· Are driven to meet deadlines
· Have a knack for thorough documentation
· Enjoy working in a fast-paced, team environment
· Enjoy working "behind the scenes" to support the client service team
· Exhibit patience, determination, and persistence in troubleshooting client issues
Required:
· High school diploma or equivalent
· Current Property & Casualty license, or the ability to attain within the first 60 days of employment
· 1+ year working in a client service role with an agency setting or formal education within the insurance, employee benefits, or financial services industry is preferred
About Gibson:
We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can't - or don't bother to. That's how we get to the proactive side of insurance, where our clients really gain their edge.
Here are some noteworthy facts about Gibson:
Founded in 1933
Majority Employee-Owned
Business Insurance Top 100 U.S. Broker
Designated as one of the Best Places to Work
Locations inSouth Bend, IN, Fort Wayne, IN, Indianapolis, IN, Chicago, IL, Kalamazoo, MI, Phoenix, AZ, Tucson, AZ, Salt Lake City, UT
A member of the Unison Risk Advisors platform of companies
Comprehensive benefit offering available to chose from
$28k-35k yearly est. 20d ago
Customer Service Rep(05161) - 437 John Sims Pkwy
Dev 4.2
Inbound sale representative job in Valparaiso, IN
Auburn-Washburn
Job DescriptionABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional InformationAdditional Job DetailsPHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$27k-34k yearly est. 60d+ ago
Customer Service Representative - South Bend, IN
Kedia Corporation
Inbound sale representative job in South Bend, IN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$28k-36k yearly est. 1d ago
Customer Service Rep - On-Site
Avero 3.9
Inbound sale representative job in Elkhart, IN
Customer Service Representative
We are seeking a Customer Service Representative to support a dedicated group of customers and serve as a primary point of contact for order management, parts inquiries, and ongoing customer communication. This role is highly communication-driven and well suited for someone who enjoys problem-solving, learning new systems, and working cross-functionally in a fast-paced, in-office environment.
This position supports customers across the aftermarket and parts side of the business and works closely with internal teams to ensure accurate, timely service.
Key Responsibilities
Serve as the primary point of contact for an assigned group of customers
Communicate regularly with customers regarding order status, changes, and part availability
Enter, update, and manage orders within the ERP system
Handle frequent parts and order-related calls throughout the day
Review bills of materials (BOMs) to identify required parts and components
Support aftermarket pricing by entering part numbers and reviewing calculated costs
Maintain and update pricing information and part lists using Excel
Collaborate with internal departments to gather technical or product information as needed
Assist customers with replacement and new part requests
Occasionally visit local customers and attend trade shows once fully trained
Required Skills & Qualifications
Strong verbal and written communication skills
Customer service experience in a parts-driven, order-based, or technical environment
Ability to learn new systems, products, and processes quickly
Comfortable working with Excel and maintaining pricing or data lists
Detail-oriented with strong organizational skills
Able to manage multiple customer inquiries throughout the day
Willingness to work fully in-office
Preferred (but Not Required)
Background in parts, manufacturing, or aftermarket support
Experience with ERP systems (SAP experience is a plus; training will be provided)
Familiarity with BOMs, part numbers, or technical product structures
Experience supporting customers in an industrial or technical setting
Work Environment & Schedule
Location: In-office, full-time
Schedule:
Monday-Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 2:30 PM
Limited travel may be required once fully trained, including:
Occasional local customer visits
Select regional or national trade shows (1-2 trips per year)
Interview Process
Initial interview conducted virtually
Final interview conducted in person
$28k-36k yearly est. 5d ago
Representative, Customer Service - Skilled
Apidel Technologies 4.1
Inbound sale representative job in Portage, MI
Job Description
Responsible for total customer and salesrepresentative satisfaction in order management Provides sales regions with prompt, quality service and support in a variety of areas including, but not limited to order entry, converting, order management (date matching, expedites), temp requests, weld warranty replacements, sample orders, and troubleshooting various order inquiries
Prompt response to and resolution to Sales Rep issues (questions, requests, etc.) to the Reps satisfaction per company procedures and standards
Effectively communicate with sales reps, regional managers, and other teams/departments (IBP, Schedulers, AR, Service Parts, Marketing)
Perform administrative duties, run reports and special tasks/projects associated with support of capital sales business
Accountable for the relaying of all communication from customers and sales force to internal teams related to order management and/or the manipulation to the scheduled deliver dates of capital equipment
Back-up to Customer Support team when needed
Will follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted via phone, electronically or by fax.
Accountable for all record-keeping as appropriate and in accordance with specifications.
Must meet all training and documentation criteria. by company, departmental policies and regulatory procedures, identifying and recording all productivity issues or concerns to help root cause problems
Builds relationships and fosters teamwork with fellow team members, leadership and individuals within other departments.
Prioritizes and identifies activities and tasks, adjusting priorities when appropriate.
Shift Label:
1st Shift 8:00 AM - 5:00 PM Monday, Tuesday, Wednesday, Thursday, Friday
Shift Comments:
Hybrid after fully trained M-W in office Th & F WFH
$28k-35k yearly est. 12d ago
Customer Service Representative(Account Management)
Precoat Metals 4.4
Inbound sale representative job in Portage, IN
Since 1961, Precoat Metals (**************** has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team.
Job Description
Your previous customer service/account management experience in a fast paced environment makes you the perfect candidate to fill our open position. You will be based at our Portage, IN facility and will work cooperatively with customers & members of the production and distribution team to grow existing customers, support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.
In addition to being the representative of our customer and their advocate, you will:
Generate new & repeat sales by providing product and technical information in a timely manner
Determine customer requirements and expectations in order to recommend specific products and solutions
Present price, credit and terms in accordance with standard procedures and customers' profitability profiles
Accurately process customer transactions such as orders, quotes or returns
Provide accurate information regarding scheduling and availability of items
Obtain and provide accurate information relating to shipment dates and expected date of delivery
Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
Increase sales and average order size by means of cross-selling, up-selling, add-on sales
Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
Remain current on consumer preferences, changes in local codes and product developments
Setup and maintain customer files
Identify trends in customer satisfaction or dissatisfaction
Manage time effectively, meet personal goals and work effectively with other members of the team
Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
Follow company policies and procedures
Present a professional image at all times to customers and vendors
Conduct ongoing customer needs, analysis, research of customer requirements through first party resources.
Complete contact activity reports
Assist insales projects like price increases etc.
Qualifications
You will bring your High School diploma or equivalent and 2-5 years of customer service or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional demeanor to the team. In addition to:
Must be able to work in a team-oriented, fast-paced, sales environment
Provide track record of consistently achieving or exceeding goals
Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook
Superior customer service & selling skills.
Superb communication and interpersonal skills
Strong organizational skills with the ability to prioritize & multi-task
Detailed oriented & able to work independently
Customer focused with exceptional telephone sales ability
Additional Information
We are an Equal Opportunity Employer. M/F/Disabled/Veterans
Precoat Metals is a Drug Free Workplace
We are an Equal Opportunity Employer.
Precoat Metals is a Drug Free Workplace
$30k-36k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Roger Ellsworth-State Farm Agent
Inbound sale representative job in Granger, IN
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I first opened my agency in 2009 before taking on a leadership role as a State Farm sales manager. That experience gave me a strong foundation in coaching, mentoring, and building successful teams, which I now bring back into my agency every day. Today, I lead a team of four talented professionals who share my passion for growth, service, and creating an exceptional customer experience.
Our office culture is fun, outgoing, and centered around continuous learning and development. We value collaboration, positivity, and a willingness to grow together as a team. Training is an important part of our environmentwhether youre new to the industry or looking to sharpen your skills, youll have support every step of the way.
One of the unique benefits of joining our team is our four-day workweek. Team members work from 8 a.m. to 6 p.m., Monday through Thursday or Tuesday through Friday, giving them a three-day weekend every week to recharge and enjoy life outside of work.
If youre looking for a role where professional growth meets work-life balanceand where fun and teamwork are part of every daythis could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Roger Ellsworth - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$28k-36k yearly est. 12d ago
Entry Level Position - Customer Service Representative
Infinity Specialized Marketing
Inbound sale representative job in Roseland, IN
Infinity Specialized Marketing is one of the fastest and most successful marketing and advertising firms in the South Bend area and we are currently going through a nationwide expansion. We handle the marketing, account management, brand management, and customer retention for Top Fortune 100 companies. Check out our Facebook page *******************************************************
Job Description
MARKETING FIRM FILLING ENTRY LEVEL POSITIONS - NO EXPERIENCE NECESSARY
**FULL TRAINING IS PROVIDED**
READY TO START YOUR CAREER?
We are an innovative company that is transforming the Marketing & Sales industry in the South Bend area. Our company was
founded by dedicated people looking to push the envelope by using cost-effective Marketing Campaigns and Sales Strategies. Our success and rapid growth has set new industry standards.
We are actively seeking Entry Level Professionals for our Sales & Marketing teams! These are competitive positions that start on the ground floor but offer rapid advancement towards a management role. Since we consider ourselves an up and coming leader in the area, we are looking for
f
ast paced, high energy, competitive minded professionals to cross train in all areas.
Marketing and Sales
Advertising and Public Relations
Entry Level Management
Customer Service
Promotions
**NO EXPERIENCE NEEDED HERE**
WE PREFER TO TRAIN & DEVELOP OUR EMPLOYEES FOR MAXIMUM PERFORMANCE
We are seeking individuals with
LEADERSHIP
qualities, great
COMMUNICATION
skills, people that excel through competition and have a drive for
SUCCESS
. The main job responsibility is to aid our Marketing Representatives, Sales Associates, and Senior Staff in specific projects related to our clients.
Requirements
Ability to start right away
High School degree or higher
Great Communication skills
Positive Attitude
Hard Working & Determined
Reliable transportation to the office on a daily basis
For Immediate Consideration, Please email your resume today!
College Students Welcome!
THANK YOU FOR YOUR INTEREST IN OUR COMPANY AND GOOD LUCK!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-36k yearly est. 1d ago
Customer Service Representative
J&B Medical Supply Co 3.8
Inbound sale representative job in Mishawaka, IN
Department: Customer Service
Classification: Non-exempt
Reports to: Team Support/Team Lead
Created on: 05/08/2019
The Customer Service Representative ensures customer satisfaction by proactively problem-solving, utilizing all available resources, to provide the highest level of customer service.
Essential Functions:
Handles incoming and outgoing calls with members, caregivers, doctors and other outside providers regarding members' accounts and product needs.
Accesses and enters data in member accounts following HIPAA guidelines.
Verifies insurance following established verification processes.
Creates documentation to ensure supplies are shipped per insurance guidelines.
Communicates with Team Support or Team Lead for matters that require supervisor approval or intervention.
Utilizes the Customer Service Wiki to maintain a strong knowledge base of processes, procedures, insurance guidelines, products and company information.
Makes suggestions for process improvements.
Key Competencies:
Accountability
Action Oriented
Communicates Effectively
Customer Focus
Nimble Learning
Being Resilient
Resourcefulness
Self-Development
Instills Trust
Requirements
Supervisory Responsibilities:
The Customer Service Representative has no supervisory responsibilities.
Work Environment:
This job is performed in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
While performing the duties of this job, the employee is regularly required to speak, hear and see. The employee is frequently required to stand, walk, use hands to finger, handle or feel and reach with hands and arms.
Position Type:
This is a full-time position with a regular 40-hour work schedule. At times, overtime may be required.
Travel:
This position does not require travel.
Required Education and Experience:
High School Diploma, GED, or equivalent experience.
Preferred Education and Experience:
2+ years of experience in a fast-paced customer service role requiring the ability to handle multiple tasks at various stages of completion.
Previous experience requiring clear and calm communication by phone.
Previous experience requiring the ability to effectively use computer system and maintain good records.
Other Duties:
All other duties as assigned by management. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are request of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$27k-33k yearly est. 17d ago
Customer Service Rep(02622) 2316 Franklin St
Domino's Franchise
Inbound sale representative job in Michigan City, IN
We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first!
Customer Service Rep Job Description
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
Qualifications
Must be 18 years of age or older
Must be willing and able to work all stations in-store, such as making menu items, assisting customers on the phone and in-store, and expediting orders from the cut table
Additional Information
REQUIRED FUNCTIONS, SKILLS, AND DUITIES FOR ALL POSITIONS:
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen.
Operate all store equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare products.
Receive and process telephone orders.
Clean equipment and facility approximately daily.
WORK CONDITIONS MAY INCLUDE EXPOSURE TO:
Varying and sometimes adverse weather conditions.
In-store temperatures ranging from 33 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in the work area and while outside.
Fumes from artificial and natural scents or odors from food, gases, air fresheners, etc.
Exposure to cornmeal dust.
Confined spaces, such as a walk-in cooler.
Hot surfaces, tools, and products from the oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
REQUIRED MENTAL AND PHYSICAL ABILITIES (Including, but not limited to the following):
SENSING
The ability to speak, hear, and understand verbal communication on telephone and in person is necessary.
Near and mid-range vision is used for most in-store tasks.
Depth perception in necessary for all positions.
Personnel must have the ability to differentiate between hot and cold surfaces.
Far vision and night vision are needed for delivery personnel.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions is necessary throughout shifts.
STANDING
Most tasks are performed from a standing position.
Walking surfaces include ceramic tile, concrete, or linoleum in some food process areas.
Height of work surfaces is between 36" and 48".
WALKING
Walking is frequently required for short distances and short durations.
Personnel must travel between the store and customer vehicles.
Delivery personnel must travel between delivery vehicles/e-bikes and from the delivery vehicle/e-bike to the customer's location.
SITTING
Paperwork is normally completed while sitting.
Driving to and from deliveries or meetings requires sitting.
LIFTING
Bulk product deliveries are made twice a week or more and are unloaded by the team members on duty during the deliveries.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from the floor and stacked onto shelves up to 72" high.
CARRYING
Dough trays weigh approximately 12 pounds, cases of products weighing up to 25 pounds, and prepped items may need to be carried from the walk-in cooler to the make-line.
Items such as cases of pizza sauce, weighing 30 pounds, may occasionally need to be carried from the storage area to the prep area, and from the prep area to the front of the store.
During delivery, carrying products while performing "walking" and "climbing" duties may be required.
PUSHING/PULLING
This may be required to move trays or products placed on dollies, or to move empty trays or trash cans.
A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
CLIMBING
Team members must infrequently navigate stairs or climb a ladder to change air fresheners, clean walls, or perform maintenance.
During delivery of product, navigation of five or more flights of stairs may be required.
BENDING/CROUCHING/SQUATTING
Performed occasionally to stock shelves and to clean low areas.
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is generally less than one minute and may be repeated frequently.
Forward bending is also present at the front counter and when stocking items.
REACHING
Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven, heat lamp, or television controls, and to lift and lower objects to and from shelves.
Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
HAND TASKS
Eye-hand coordination is essential. Use of hands is continuous during the day.
Activities frequently require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the different pizza cutters.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter, the pizza peel, and pizza boxes.
MACHINES, TOOLS, EQUIPTMENT, AND WORK AIDS
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels, and scales.
$27k-36k yearly est. 10d ago
Inside Sales Representative
Wurth Adams 3.6
Inbound sale representative job in Elkhart, IN
The Inside SalesRepresentative acts as the internal first line contact for assigned customer accounts. They are responsible for general and specific tasks related to the effective execution and support of the end-to-end sales cycle processes through account management and data analyzation. This position requires the following functions to meet customers' needs: sales, expediting, quoting, and quality assurance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Work to meet all established Key Performance Indicators (KPI's)
* Always represents the company professionally and courteously.
* Partners with Sales team to ensure account retention through seamless customer support, resource orchestration, and order fulfillment troubleshooting
* Data entry, quote support, record management, researching activities, logistics (communication with warehouse), shipment scheduling, etc. via defined processes
* Effective management of all customer's master data (IE: shipping conditions, contract pricing, customer contact information, CRM data, prior day invoicing, order entry etc.)
* Proactively drives account management while executing tasks to support the sales process and move opportunities forward.
* Collaborates professionally with cross functional teams to identify and resolve customer issues.
* Work to improve customer VMI program: add, change and delete items, and drive efficiency to improve service & profitability.
* Follow company guidelines to establish selling prices and profit margins. Actively research profitability concerns.
* Supports in preparing continuous improvement reviews for our customers.
* Work with established reporting tools for inventory review and new item additions.
* Manage customer portals for demand, quote requests, and corrective actions
* Maintains and builds customer relationships to become a trusted consultative advisor
JOB DESCRIPTION
* Read and decipher customer prints to provide accurate customer quotes
* Recommend and identify internal process improvements.
* Respond timely to requests via all modes of communication (IE: phone, fax, email or chat)
* Up sell products and services through weekly sales or company promotions.
* Performs other duties, as assigned.
QUALIFICATIONS, SKILLS & ABILITIES
* Bachelor's Degree Preferred. High school diploma/GED
* Minimum 3 - 5 years customer service/inside sales or related experience is required.
* Intermediate to Advanced experience in Microsoft Outlook, Word and PowerPoint.
* Advanced Excel skills.
* SAP skills are advantageous.
* Must be able to read and analyze customer purchase orders, drawings and vendor-supplied reference material.
* Ability to analyze data to make decision and impacts for the customer.
* Ability to supply customers with professional written, computer-generated or verbal quotations and recommendations.
* Must be able to verbalize thoughts and information via phone and in person clearly and concisely.
* Excellent judgement and decision-making skills
* Ability to establish credibility, respect and trust from internal colleagues and external customers.
* Ability to keep employees motivated, create a team environment and resolve conflict.
* Must occasionally lift, carry or move up to 25 lbs.
$36k-64k yearly est. 42d ago
Inside Sales Representative
Glass Doctor-Norcross
Inbound sale representative job in Elkhart, IN
At Glass Doctor we are a family oriented, respectful, and customer focused business that likes to have "Fun in the process." Our Ideal candidate would be a motivated high energy team player that thrives in a quick pace work environment. As an inside salesrepresentative you will play a fundamental role in creating and maintaining customer relations.
Responsibilities:
* Answering phones
* Scheduling
* Purchasing
* Estimating
* Data entry
* On time and able to work Monday - Friday
* Serving the public
Skills:
* Customer service
* Strong phone presence and experience
* Reliable
* Quality Driven
* Seeking a stable career
* Ability to multitask
* Time management
* Proven inside sales experience, preferred but not required
* Verbal and written communications skills
Benefits:
* Competitive hourly rate with a graduating performance bonus
* 100% fully employer paid insurance including spouse & family
* Paid vacation & holidays
Come and be part of this growing business!
Join our team today!!
$34k-56k yearly est. 8d ago
Inside Sales Representative
Pac-Van 3.6
Inbound sale representative job in Elkhart, IN
Pac-Van, Inc., a division of United Rentals, provides storage and office space solutions to its customers through the leasing and selling of storage containers, mobile office trailers, modular buildings and bulk liquid storage frac tanks. The company serves a wide variety of customers, including those in the commercial, construction, education, government, health care, industrial, and retail sectors. Committed to providing high quality products, dependable service and sales excellence, Pac-Van, Inc. is headquartered in Indianapolis, Indiana, and has over 60 offices throughout North America.
Job Responsibilities:
· Lease and sell mobile offices, modular buildings, storage container products, ground level offices and mobile offices
· Develop and build profitable, long-term customer relationships
· Sales activities: prospecting, value selling, and closing
· Outside Sales Calls
Candidate Requirements:
· Must have superior marketing skills
· Valid Drivers License
· Ability to quickly develop a deep understanding of the business to enable effective operating decision-making
· Strong selling skills
· Computer & IT proficiency, including Microsoft Word and Excel
· A track record of business success and responsibility growth
· Driven to succeed - a Make it Happen attitude
· Effective priority setting and time management
· High expectations of self and others
· Relationship builder and effective communicator
· Adherence to core company values: dependability, dedication, relationships, initiative, and ingenuity.
· Local travel
Benefits:
· Medical, 3 plan types, partial company pay
· Life Insurance, company pay
Voluntary coverage:
· Dental
· Vision
· Life Insurance, self and/or family
· Short Term Disability
· Long Term Disability
· 401(k) plan with company match
Pac-Van is an Equal Opportunity Employer.
$32k-50k yearly est. Auto-Apply 60d+ ago
INSIDE SALES REPRESENTATIVE
Rochester Metal Products Corp
Inbound sale representative job in Rochester, IN
ESSENTIAL JOB FUNCTIONS:
Actively search for new potential customers and markets to grow sales.
Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs.
Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.
Collaborates with Director of Sales to develop sales quotas and strategies.
Acts as company representative at trade association meetings.
Assists customers from conceptualization to production of product on engineering, tooling, pricing and commercial issues.
Assists customer to design more cost effective parts.
Assists insales calls from a technical standpoint.
Provide quality service assistance with customer problems.
Participates in APQP meetings and customer launch meetings either virtual or in person as required.
Interacts with customers on a daily basis dealing with various issues to ensure customer service and satisfaction, as well as providing on site support when necessary.
Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets.
And, any additional duties that may be assigned by Management.
Requirements
Skills, Knowledge and Abilities
Excellent ability communication skills both written and verbal.
Proficient skills in Microsoft Office Suite as well as inventory software.
Excellent interpersonal and customer service skills.
Knowledge of industry standards and best practices.
Knowledge of analytical and problem solving best practices.
Ability to travel to customer locations and any other locations deemed necessary (i.e. trade shows, suppliers, etc.).
Ability to negotiate with customers.
Ability to exercise tact, courtesy and ethics when dealing with vendors, co-workers and customers.
Ability to learn customer systems and/or participate in customer system training with ability to retain knowledge and train others.
Ability to deal comfortably with all levels within the organization; ability to contribute in a cross functional collaborative environment.
$34k-55k yearly est. 8d ago
Route Service Representative - First Aid and Safety Division
Wildman 4.2
Inbound sale representative job in Warsaw, IN
Wildman is a family operated commercial laundry, headquartered in Warsaw with locations throughout the Midwest. We've been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed, through items and services such as uniform and mat rental, first aid, apparel and promotional items, and many more.
Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today!
Duties and responsibilities include:
Delivers products to customers.
Loads truck with product for next delivery day.
Verifies daily invoicing with a handheld computer.
Tracks customer inventory of product for correct delivery and billing quantities.
Takes care of or assists in customer service issues concerning routes and aides in retaining customers.
Completes all daily paperwork as needed.
Increases dollar volume on route by soliciting additional sales.
Assists with installs, eyewash services, Clean Team, warehouse functions, local deliveries and any special runs as
needed.
Keep truck clean and notify Fleet Manager of any truck issues.
Responsible for DOT logs, pre & post trip inspections of vehicles, and keeping truck plugged in during very cold weather.
Other duties as assigned.
Monday through Friday work week
Requirements and qualifications:
Requires high school diploma or equivalent.
Requires a valid driver's license with a For-hire endorsement.
Must pass a DOT physical prior to employment.
Must pass drug/alcohol screening.
Is generally guided by established policy and procedures but receives daily/weekly guidance from superior for all projects,
customer service issues and miscellaneous items.
Attention to detail is a must as errors may involve loss of customers.
Requires ability to use handheld pc, keyboard, monitor, phone, calculator, printer, and copier.
Requires ability to communicate verbally with others.
Ability to handle multiple projects at once and maintain organization.
Physical Requirements:
Requires maximum physical effort.
Required to sit for extended periods,
Must be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk.
Must be able to drive a truck/step van.
Maximum unassisted lift = 50 lbs.
Ability to read, enter and use efficiently a handheld computer
Ability to use telephone to communicate with customers and internal support personnel.
Gloves are recommended.
Environmental Requirements:
Outside air temperatures during all seasons.
Including extreme heat/humidity during summer and cold during winter season.
At times, extreme odors or unclean product
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$28k-33k yearly est. 5d ago
Inside Sales Representative
Wurth Adams 3.6
Inbound sale representative job in Elkhart, IN
The Inside SalesRepresentative acts as the internal first line contact for assigned customer accounts. They are responsible for general and specific tasks related to the effective execution and support of the end-to-end sales cycle processes through account management and data analyzation. This position requires the following functions to meet customers' needs: sales, expediting, quoting, and quality assurance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Work to meet all established Key Performance Indicators (KPI's)
* Always represents the company professionally and courteously.
* Partners with Sales team to ensure account retention through seamless customer support, resource orchestration, and order fulfillment troubleshooting
* Data entry, quote support, record management, researching activities, logistics (communication with warehouse), shipment scheduling, etc. via defined processes
* Effective management of all customer's master data (IE: shipping conditions, contract pricing, customer contact information, CRM data, prior day invoicing, order entry etc.)
* Proactively drives account management while executing tasks to support the sales process and move opportunities forward.
* Collaborates professionally with cross functional teams to identify and resolve customer issues.
* Work to improve customer VMI program: add, change and delete items, and drive efficiency to improve service & profitability.
* Follow company guidelines to establish selling prices and profit margins. Actively research profitability concerns.
* Supports in preparing continuous improvement reviews for our customers.
* Work with established reporting tools for inventory review and new item additions.
* Manage customer portals for demand, quote requests, and corrective actions
* Maintains and builds customer relationships to become a trusted consultative advisor
JOB DESCRIPTION
* Read and decipher customer prints to provide accurate customer quotes
* Recommend and identify internal process improvements.
* Respond timely to requests via all modes of communication (IE: phone, fax, email or chat)
* Up sell products and services through weekly sales or company promotions.
* Performs other duties, as assigned.
QUALIFICATIONS, SKILLS & ABILITIES
* Bachelor's Degree Preferred. High school diploma/GED
* Minimum 3 - 5 years customer service/inside sales or related experience is required.
* Intermediate to Advanced experience in Microsoft Outlook, Word and PowerPoint.
* Advanced Excel skills.
* SAP skills are advantageous.
* Must be able to read and analyze customer purchase orders, drawings and vendor-supplied reference material.
* Ability to analyze data to make decision and impacts for the customer.
* Ability to supply customers with professional written, computer-generated or verbal quotations and recommendations.
* Must be able to verbalize thoughts and information via phone and in person clearly and concisely.
* Excellent judgement and decision-making skills
* Ability to establish credibility, respect and trust from internal colleagues and external customers.
* Ability to keep employees motivated, create a team environment and resolve conflict.
* Must occasionally lift, carry or move up to 25 lbs.
The Würth Difference:
* Proactive supply chain solutions customized to your business, your industry
* Industrial products and services delivered with prompt, personal attention
* Inventory management solutions that keep your production line moving smoothly
* Complete program support from initial design, to implementation, training, to ongoing analysis
Why Würth:
* Maternity/Paternal leave after 1 year of service
* Tuition Reimbursement eligible after 1 year of service
* Health benefits and programs - medical, vision, dental, life insurance and more
* Additional benefits 401(k), short term disability, long term disability
* Paid Time Off, accrued per pay period, additional day earned per year of service
* 10 paid holidays
FIND OUT MORE ABOUT OUR COMPANY CULTURE:
LinkedIn: ***************************************************
Facebook: **************************************
YouTube: *****************************************
EEOC STATEMENT:
The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws. L1#SJ
How much does an inbound sale representative earn in South Bend, IN?
The average inbound sale representative in South Bend, IN earns between $30,000 and $78,000 annually. This compares to the national average inbound sale representative range of $27,000 to $75,000.
Average inbound sale representative salary in South Bend, IN