Representative - Customer Service
Inbound sale representative job in Spokane, WA
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
Responsibilities:
Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
Process payments for cash account customers.
Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
Back-up support to sales counter with walk in and telephone inquiries.
Qualifications:
High School Degree or Equivalent required
Associates' Degree (U.S.)/College Diploma (Canada) preferred
2-4 years of relevant experience
Solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Computer literate, including effective working skills of MS Word, Excel, and e-mail
#LI-JB1
Auto-ApplyCustomer Service Representative
Inbound sale representative job in Spokane, WA
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Provides a courteous and professional relationship with all customers, cities, subordinates, co-workers and managers “Treat others as you would want to be treated”
• Meets and exceeds customer service experience and financial deadlines.
• Properly train Leads and CSR's in customer service, operational procedures, time-card completion and professionalism.
• Conduct audits through audio advisory and reporting. Take necessary action as needed.
• Ensure cleanliness, desk organization and safety throughout facility. Regular monitoring and promptly taking action as needed.
• Create, implement, and maintain strategies for maximization of parking owed while providing excellent customer service.
• Processing is timely and accurate within established guidelines.
• Ensure Leads are maintaining expectations.
• Onboarding and training of new CSR's. Scheduling of CSR staff.
• Performs data entry.
• Assures CSR tasks are completed and accurate.
• Performs general clerical and administrative office duties, such as maintaining and organizing files.
• Assists in special projects as assigned.
• IT contact and resolution
• Training Materials maintained and updated.
• Oversee data posting and review NetSuite.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Salary: We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting.
Benefits:
Full-Time Employees
For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and/or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement.
We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met.
Part-Time Employees:
The company offers paid sick time to all employees once eligibility requirements are met.
We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Customer Service Representative
Inbound sale representative job in Spokane Valley, WA
Skills/Education Qualifications
High School Diploma or GED.
One to three years related experience or training; or equivalent combination of education and experience.
Mathematical, Reasoning, and Language skills are required.
Proficiency in Microsoft Office including Word and Excel.
The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location.
Answers telephone and directs calls to appropriate department.
Processing incoming and outgoing parts.
Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
Compares data entered with source documents to detect errors.
Processes purchase orders.
Take orders for residential install/service customers.
Assist in scheduling and dispatching.
Provides backup support for office staff.
Auto-ApplyPart Time Customer Service Representative
Inbound sale representative job in Spokane, WA
Immediately hiring Part Time Customer Service Representatives at Sound Telecom!
Through our dedicated Customer Service Representatives at Sound Telecom, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference and be part of a culture that values your contributions.
As a member of our team, your excellent customer service and communication skills will create positive experiences for our customers. Your punctuality and dependability are important to the success of our clients.
Customer service experience is a plus, but not required.
This is an in office position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
A welcoming voice with an upbeat tone
Strong command of the English language with good spelling and grammar
Computer skills in a Windows based environment
Good attendance
The ability to type 35 words per minute or more
Compensation: $21 / Hour with Perfect Attendance
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.
Shifts Offered:
Part Time
Various shifts available - evenings and weekends
Must be available to work a weekend day (Sat or Sun each week)
Training will last approximately one week. On your second week, you will move to your new set schedule.
Sound Telecom is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
Customer Service Representative - State Farm Agent Team Member
Inbound sale representative job in Spokane, WA
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Krina Mallgren - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - Spokane, WA
Inbound sale representative job in Spokane, WA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep(07324) - 3904 E Mullan Ave
Inbound sale representative job in Post Falls, ID
Domino's in Post Falls is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all employees receive 50% off carryout orders, we offer health insurance, free crew pies during scheduled shifts and flexibility with scheduling needs. We are open from 10am to 2am every day and having openings anytime you are available between those hours. We have flexible schedules and can almost accommodate any need to help you out with the hours you have available to work. Domino's is the #1 pizza company in the world and there are many opportunities with Domino's to grow a great career for a leader in the pizza industry.
Job Description
Job duties are to help in the store where needed. We have different areas of the store that have certain duties and responsibilities. The areas are Phones, Front Counter, Box Tagging, Oven Tending and Makeline. We have a fast paced and fun environment to accomplish the goals of our team. Pay ranges from $10 an hour for first timers and go up to $20 an hour for our top Assistant Managers. These jobs can lead to a promotion of General Manager at your own store with the right candidate. Great pay and a great job for anyone who has an interest in pizza.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Inbound sale representative job in Spokane, WA
Join a Team That Shines!
Looking for a job that gets you outdoors and offers room to grow? Join Metro Express Car Wash as a Customer Service Representative (CSR)!
What You'll Do
As a CSR, you're the friendly face of our car wash! Each day, you will:
Smile and greet customers, guide their vehicles into the wash tunnel, and ensure a safe, clean site
Inform customers about our wash options, services, and unlimited wash memberships / current promotion in a friendly, non-pushy way
Earn commission on every membership/promotion sale
Follow safety rules to keep yourself and others safe
We're in the business of clean-so it's important our locations reflect that. You'll work with your team to keep the site clean, organized, and looking its best.
Your Schedule
This is a Part-Time position, 20-30 hours
Weekend availability is required
What We're Looking For
Someone who's upbeat, friendly, and has a passion for service
Flexibility to work evenings, weekends, or both
Comfort working outdoors year-round in varying weather conditions with the support of company-provided weather gear
Physical stamina to stand, bend, stretch, and lift up to 50 lbs. during your shift
Bonus points if you have retail or sales experience (but it's not required!)
Applicants who are 18 years or older
Why Join Metro Express Car Wash?
We're not just about washing cars-we're about building careers! Whether you're working part-time in school or looking for a place to grow, we've got you covered.
Work Outside - Stay active and enjoy the outdoors all year. We'll keep you comfy with company-provided gear.
Grow with Us - Show us what you can do, and we'll help you move up!
Our Core Values - Passion, Ownership, and Grit guide everything we do
Sales with Support - We train you to inform, not pressure. Your conversations with customers can earn you commission!
Great Benefits (for part-time employees):
$19 / hour + commission on every membership or promotional sale you make!
Tuition Reimbursement
Paid Sick Time
Free Weekly Car Wash
Watch our Recruiting Video to learn more about us!
*******************************************
Love fresh air, an active role, and opportunities to grow?
Join a team that's all about customer satisfaction, teamwork, and creating opportunities for growth. Apply now to be part of a company that values you as much as our customers value their shiny, clean cars.
Work schedule
Weekend availability
Holidays
Supplemental pay
Commission pay
Benefits
Paid time off
Referral program
Employee discount
Service Writer Customer Service Representative (CSR)
Inbound sale representative job in Spokane Valley, WA
Pool World, Inc. is a family-owned, local company that has been around for over 49 years! Because of our commitment to doing things right for our customer and employees, Pool World has grown to become the largest pool and spa business in the Inland Northwest. We have 4 stores in
Spokane and Coeur d'Alene
, 2 full construction teams, a large team of service technicians, and a large administrative staff. We love selling products like pools, hot tubs, BBQs, saunas, etc that allow our customers to take a vacation in their own backyard!
We are currently seeking full time Service Writers / Customer Service Agents to join our teamwork oriented Administrative team!
We need a self-starting, self-motivated, high-energy person who wants to be part of a teamwork oriented service department. No prior training or experience needed; we will train you!
The responsibilities associated with this position include but are not limited to the following:
Scheduling and entry of incoming service calls
General customer service over the phone with service customers
Troubleshooting technical service
Providing assistance to service technicians while in field (locating parts, prices for parts etc)
Sales through the service department
Working in the field infrequently to learn in a hands-on way how to assist customers
Some general office work such as phones, errands, cleaning and filing
Along with other various tasks as assigned based on your skills and our needs!
The most important attributes a qualifying candidate should have are:
Great ability to provide quality customer service
General Computer literacy
Self-motivated/self starter
Positive Attitude
Punctual & Reliable
Excellent customer service skills
Willing and interested in learning and advancing
Customer service or service writing experience is preferred but not required. We will train the right person!
Position Schedule: This is a full time position. Overtime is encouraged and unlimited. Monday through Friday, 40+ hours per week.
M-F 7:30-5:00
One Saturday a month, on a rotational schedule
Wage: $19 - $21 per hour DOE with room for advancement.
40+ scheduled hours per week and we have ALL the benefits! Including, but not limited to:
Medical, Dental & Vision Benefits
Paid Time Off
Paid Holidays
401K with Employer Match
Employee Discount
Unlimited Overtime
If you want a fun job where you learn every day, this is the job for you!
Auto-ApplyCustomer Service Representative
Inbound sale representative job in Spokane Valley, WA
Customer Service Representative (CSR) $16. 66 - $20. 50 hourly DOE Comprehensive health benefits include- medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, quarterly performance bonus, training, career growth and education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day.
We're delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies.
And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.
We may be building the internet, but we are reaching real people.
We strive to build relationships and provide customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions: Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors.
We put ourselves in their shoes and give them our full attention.
Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.
Innovation and Improvement: We always look for ways to make the experiences of our customers - and each other - better.
Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.
Job Summary: The Customer Service Representative will be responsible for creating an outstanding experience at every interaction for both new and existing customers.
The CSR uses superior product knowledge and has a passion for customer satisfaction to provide solutions for a wide range of residential customer needs in a fast paced and energetic environment.
Essential Duties and Responsibilities: • Learning company processes, services and products in order to answer customer questions.
• Creating customer accounts with products and services requested.
• Maintaining customer records by accurately updating account information.
ziplyfiber.
2 com • Helping to resolve product or service problems by clarifying the customer's complaint and escalating as needed.
• Processing customer payments.
• Checking and responding to customer service voicemails.
• Troubleshoot service issues • Apprise higher level technicians to potential service outages and client site issues • Escalate serious complaints or issues that require Network or Infrastructure teams to intervene • Serve as backup for Sales and Billing departments, input customer leads and process payments • Contributing to team effort by accomplishing related tasks as needed.
Requirements Qualifications: • High school diploma or equivalent, but more education is preferred.
• Call center, customer service, or supervisory experience may be required.
• Proficiency with technology, especially computers, software applications, and phone systems.
• Exceptional verbal and written communication skills.
• Strong understanding of company products, policies, and services.
• Excellent problem-solving skills.
• Ability to remain calm and courteous under pressure and navigate tense situations, especially during business hours.
Knowledge, Skills and Abilities: • Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
• Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
• Strong verbal and written communication, attention to detail, and organizational skills.
• Ability to work within critical deadlines.
• Ability to adjust to rapidly changing priorities and schedules.
• Ability to provide excellent customer service.
• Understanding of TCP/IP Protocol is preferred.
Work Authorization: Applicants must be currently authorized to work in the US for any employer.
Sponsorship is not available for this position.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining the physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of the time is spent sitting in a comfortable position with frequent opportunity to move about.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment and Additional Information: ziplyfiber.
3 com Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system.
The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer.
Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber.
In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO: Ziply Fiber is an equal opportunity employer.
Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment.
Ziply Fiber may require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
AT&T Customer Service Representative
Inbound sale representative job in Post Falls, ID
Kinetic Strategies Group is a prominent sales and marketing firm in the Spokane area that partners with innovative clients to deliver exponential services. Our goal is to provide products and services that will positively impact customer's lives. As we continue to expand, we are looking for a dedicated AT&T Customer Service Representative to join our team.
As an AT&T Customer Service Representative, you will be the first point of contact for current and prospective customers. You will assist them in the enrollment process, ensuring a positive customer experience. The ideal candidate will be goal-oriented and enjoy working with people.
Responsibilities of an AT&T Customer Service Representative:
Work closely with the marketing, sales, and other AT&T Customer Service Representatives to identify new sales strategies for improving sales performance and optimizing customer satisfaction
Engage with customers in person, building strong relationships by listening to their needs and providing personalized product recommendations
Manage customer accounts, and address any complaints or concerns they have, and offer personalized solutions, fostering long-term loyalty
Stay up to date on all products, services, and promotions offered to effectively assist customers and optimize sales opportunities
Document customer interactions and sales activities to accurately track sales performance and customer retention
Qualifications of an AT&T Customer Service Representative:
Experience in customer service, retail, or sales is preferred but not required
Excellent communication and interpersonal skills with the ability to engage with customers and team members effectively
Ability to thrive in a fast-paced environment independently and as part of a team
Highly organized with strong attention to detail
Flexibility to work evenings and weekends as needed
Why Choose Us?
Competitive weekly pay with performance-based incentives
Personal growth and career advancement opportunities
Supportive team environment
#LI-Onsite
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Inbound sale representative job in Rathdrum, ID
Responsive recruiter Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus based on experience
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $45,000.00 - $55,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Post Falls, ID and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Inbound sale representative job in Rathdrum, ID
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus based on experience
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Inside Sales Representative
Inbound sale representative job in Spokane, WA
R10081113 Inside Sales Representative (Open)
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We are looking for you!
$20-25
Recruiter: Josselyn Suarez / ****************************** / *************** CALL/TEXT
Sells industrial, medical and specialty gases, welding equipment, power and hand tools, paint and other supplies to customers. Advises customers on tools, hardware, and materials needed, and procedure to follow to complete tasks customers wish to perform.
● Responsible for adherence to company policies including safety and the use of personal protective equipment.
● Provides excellent customer service to internal and external customers.
● Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
● Advises customers on tools, hardware, and materials, and any necessary procedures to follow to complete tasks customers wish to perform.
● Processes orders in the SAP system including, cash and charge orders. May assist with reconciliation of cash and bank deposits.
● Communicates by phone, e-mail and in person with customers, sales staff, store managers and others, inquiring about and providing information on cost, ordering and delivery times, etc.
● Develops outgoing call strategy to support sales growth for the branch.
● May coordinate a transfer of merchandise requested by customers to and from other locations.
● Answers customer questions concerning locations, prices and use of merchandise.
● Processes total price and tax on merchandise purchased by customers using computer, calculator and/or paper and pencil to prepare an invoice. Accepts payment and makes change for customer purchases. Wraps or bags merchandise for customers and assists in loading and unloading cylinders outside the storeroom.
● Arranges with customers for the delivery of cylinder and/or hard goods requested.
● May need to coordinate with the purchasing department for any product shortages or outages.
● Maintains a positive work atmosphere by acting and communicating in a manner that builds relationships with internal and external customers.
● Responsible for following all administrative and accounting related procedures.
● Stocks showroom shelves with merchandise, maintains showroom displays, and keeps warehouses stocked, clean and organized.
● All employees are expected to perform any reasonable work request that falls within the qualifications
________________________Are you a MATCH?
Required Qualifications:
● A high School degree or the equivalent experience and education is preferred.
● Excellent driving skills required. Maintains appropriate drivers' license
● Ability to read and comprehend safety data sheets.
● Must be able to operate in a drug-free workplace.
● Must be able to work outdoors in temperatures ranging from -10 to over 110 degrees.
● Ability to perform very heavy work, routinely lift, push, pull, carry 30-50 pounds and occasionally lift 76 to greater than 100 pounds. May occasionally stoop, bend, couch, crawl, twist, kneel or squat up to 33% of the day.
Preferred Qualifications:
● At least one year of knowledge and experience of arc and gas welding with at least two years industry experience is preferred.
● Proficient computer skills using Google products is highly recommended.
● Ability to handle cash transactions accurately.
● Ability to clearly communicate by phone, email or in person with customers, sales staff, Branch Manager and all the other branch personnel. Must be able to work with different people with different personalities and backgrounds.
● Must be proficient in operation of forklift (or the ability to be trained) and maintain appropriate forklift certifications.
● Ability to work independently and under some pressure to meet deadlines.
● Might be requested to work occasional overtime when making deliveries or covering personnel in the branch.
● May be exposed to noise or vibrations, hazards, potential explosives, burns electrical or other fumes, mist, dust, odors or gas. Will be around moving machinery and equipment on uneven ground with varying conditions and layouts.
________________________
Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.
_________________________
Your DIFFERENCES enhance our PERFORMANCE
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
_________________________
About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.
_________________________
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
_________________________
California Privacy Notice
Auto-ApplyInside Sales Representative
Inbound sale representative job in Spokane, WA
Inside Sales Representative
SCHEDULE: Monday-Friday
At OrePac we work as a team, we love to serve our communities, and we want to help you grow and achieve a healthy work-life balance! We are a wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry. We seek motivated and dynamic individuals who exemplify excellence in quality, trust, value, and service. If that sounds like you, we would love to have you as a part of our team!
We are looking for an Inside Sales Representative to manage new building materials accounts from the office, while working in conjunction with Outside Sales Representatives to maintain and grow existing accounts in an established territory. Our ideal candidate is knowledgeable and professional with excellent communication, customer service, and inter-personal skills.
WHAT WE OFFER:
Competitive Compensation, D.O.E.
Medical & Dental Insurance up to 70% Employer Paid
Vision Insurance
HSA with up to $1,000 annual Employer Contribution
401K with up to 3.5% Employer Contribution
Personal Time Off (PTO) and Paid Holidays
FREE Life & Disability Insurance
FREE Employee Assistance Program (EAP)
FREE Gym Membership
Employee Discount
WHAT YOU WILL DO:
Maintain customer relationships with new and assigned customer accounts
Proactively engage with customers over the phone to help drive sales from the inside.
Develop and maintain a thorough knowledge of OrePac's pricing structure and services
Follow-up on all generated quotes to assure that the customer is being serviced and to anticipate the potential opportunity to earn the business
Demonstrate and introduce new products, services, and developments to established accounts; demonstrate thorough product knowledge in all communications
Participate fully in training sessions, meetings, skill building, and professional development classes
Process cancellations or changes in sales orders and communicate the changes with appropriate departments
Coordinate and resolve customer concerns, including delivery errors, short shipments, and returns of damaged product
Participate in sales presentations
Identify and support customer sales needs, including providing literature, marketing supplies, samples, price pages, etc
Process customer quotes, orders and RMA's when needed
Develop an effective and productive working relationship with commercial staff and office support personnel in multiple locations; encourage and assist in their training and development when possible
WHAT YOU WILL BRING:
Highly energetic personality and the ability to work in a fast-paced, self-directed environment
Commitment to and demonstration of high ethical standards governing professional behavior and interactions
Strong customer service orientation
Decision-making and creative thinking skills
Excellent telephone personality skills
Computer and Microsoft Office Suite skills
Excellent time management and organizational skills
Teamwork and interpersonal skills
Excellent written and verbal communication skills, including the ability to speak effectively before groups of customers and/or employees
Solid math skills
Strong problem solving skills
Aptitude to develop knowledge of the industry within a given market
Prior sales experience (preferred but not required)
Knowledge base in building materials (preferred but not required); specific knowledge of doors is a plus
WHO WE ARE:
Founded by the Hart family in 1977, OrePac is a family-owned and operated wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry.
At OrePac we value trust, integrity, and a dedication to excellence. That commitment can be found in the services we offer, the quality of the products we provide, and the way we treat our employees and customers. This dedication to our markets has enabled us to make a positive impact on the shelter industry and the communities we serve.
OrePac Building Products provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OrePac complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. OrePac supports a safe and drug-free workplace and may administer a pre-employment background check.
Keywords: Inside Sales Representative, Sales Rep, Sales Associate, Sales Professional, Inside Sales Representative, Sales Rep, Sales Associate, Sales Professional, Inside Sales Representative, Sales Rep, Sales Associate, Sales Professional, Inside Sales Representative, Sales Rep, Sales Associate, Sales Professional, Inside Sales Representative, Sales Rep, Sales Associate, Sales Professional
Auto-ApplyCustomer Service Representative
Inbound sale representative job in Hayden, ID
Job Description
If you're a resilient problem solver who can expertly handle difficult personalities, then Straight Shooter Plumbing and Rooter invites you to become a full-time Customer Service Representative! You'll be assisting clients over the phone and supporting efficient office operations while enjoying the following compensation package:
Competitive pay based on experience
PTO
Growth and advancement opportunities in a rapidly expanding company
Supportive, professional, and drama-free work environment
Ability to collaborate with a team that takes pride in completing impressive work
We're not going to lie, this isn't a position for someone with thin skin. Some clients can be gruff, and we need a confident go-getter who can roll with the punches and deliver exceptional service, even during tense conversations. If you feel up for the challenge, keep reading to learn how you can grow with our bustling Hayden, ID office!
YOUR SCHEDULE:
Our Customer Service Representative works during our office hours Monday through Friday with an occasional weekend rotation.
YOUR ROLE AS OUR CUSTOMER SERVICE REPRESENTATIVE:
Always polite and professional, you'll be answering incoming phone calls, responding to online requests, and ensuring customers receive top-grade assistance. This role will keep you on your toes as you accurately schedule plumbing appointments, efficiently dispatch technicians to the daily jobs, and inform customers about service updates, arrival times, and more. You'll keep our records organized and work closely with field technicians and management to support seamless service. Your hard work and dedication will ensure every customer receives the high-quality assistance they deserve!
QUALIFICATIONS:
2+ years of customer service experience in a trade industry
Thick skin with the ability to communicate with unhappy people and handle rough personalities
Ability to de-escalate tense situations and achieve positive outcomes
Dependable work ethic, attention to detail, and ability to stay calm under pressure
Ability to use computers and communicate over the phone
Excellent communication and time management skills
Friendly attitude and a willingness to go the extra mile for customers
Commitment to working with a team and getting the job done right
Experience using a CRM or scheduling software - preferred
OUR COMPANY
At Straight Shooter Plumbing and Rooter, we are the #1 local plumbing company in North Idaho, providing comprehensive plumbing services with unmatched expertise. Established in 2020, our team of experienced contractors brings over 30 years of combined industry knowledge, ensuring top-quality workmanship and peace of mind.
We value our employees and offer a range of benefits to show our team how much we appreciate them. Our employee-centric approach means that we prioritize the well-being of our team and ensure a supportive work environment where everyone can grow and develop as professionals. Come join our fantastic team!
HELP US HELP OTHERS!
Join our office as a Customer Service Representative and become an integral part of our success story. Apply now using our short initial form!
Job Posted by ApplicantPro
Sales Support
Inbound sale representative job in Spokane, WA
Sales Support
Reports to: Strore Manager
Contract Type: Part-Time, Permanent
Working Hours: 10 - 12 hours per week
Pay Rate: $16.75 per hour
About BibliU
BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management.
In late 2023, we acquired Texas Book Company (now ‘BibliU Campus') in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential!
We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials!
Position Overview:
As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support.
This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service.
Key Responsibilities
Customer Service
Engage customers on the sales floor with information, support, and a positive attitude.
Maintain clean, organized, and well-merchandised store displays.
Support customers in person, via phone and email.
Manage and fulfill customer orders.
Textbook Department
Assist customers in locating and purchasing course materials.
Stock and merchandise textbooks to ensure easy access and visual appeal.
Support daily upkeep and organization to meet sales and service goals.
Shipping & Receiving
Receive and check in incoming merchandise and supplies.
Organize back-stock to ensure efficient restocking of the sales floor.
Prepare and process outgoing shipments, customer orders, and returns.
Qualifications
Retail or customer service experience preferred but not required.
Ability to work quickly and accurately in a busy environment.
Team-oriented and dependable, with good attention to detail.
Customer Service Rep(07383) - 608 N Spokane S
Inbound sale representative job in Post Falls, ID
Taking orders over phone and over counter face to face. Working in store to restock inventory and help with product preparation. Light cleaning duties.
Must be 16 yrs of age
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Be no less than Sixteen (16) years of age.
Ability to pass applicable Company background checks.
Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders.
Superb ability to multi-task
Ability to function in a dynamic, fasted paced environment.
Ability to adjust to changing priorities.
Ability to enter orders using a computer keyboard or touch screen.
Ability to take orders over the counter or phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
Additional Information
Looking for energetic happy customer service oriented team members.
Customer Service Representative - Post Falls, ID
Inbound sale representative job in Post Falls, ID
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep(07318) - 15640 W. Hwy 41
Inbound sale representative job in Rathdrum, ID
Domino's in Rathdrum is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all employees receive 50% off carryout orders, we offer health insurance, free crew pies during scheduled shifts and flexibility with scheduling needs. We are open from 10am to 2am every day and having openings anytime you are available between those hours. We have flexible schedules and can almost accommodate any need to help you out with the hours you have available to work. Domino's is the #1 pizza company in the world and there are many opportunities with Domino's to grow a great career for a leader in the pizza industry.
Job Description
Job duties are to help in the store where needed. We have different areas of the store that have certain duties and responsibilities. The areas are Phones, Front Counter, Box Tagging, Oven Tending and Makeline. We have a fast paced and fun environment to accomplish the goals of our team. Pay ranges from $10 an hour for first timers and go up to $20 an hour for our top Assistant Managers. These jobs can lead to a promotion of General Manager at your own store with the right candidate. Great pay and a great job for anyone who has an interest in pizza.
Additional Information
All your information will be kept confidential according to EEO guidelines.