Inbound sale representative jobs in Utah - 467 jobs
Customer Service Representative
American Cruise Lines 4.4
Inbound sale representative job in Sandy, UT
American Cruise Lines, the nation's largest operator of luxury river and coastal cruises, is seeking a passionate and customer-focused Customer Service Representative to join our growing team. This exciting opportunity allows you to become an integral part of delivering exceptional service to our valued passengers on their unforgettable journeys. As a leading provider of luxury small-ship cruising across 35 U.S. states, American Cruise Lines offers unparalleled experiences for both our guests and employees.
Schedule and Benefits:
Work Location: This position is based in Sandy, UT, and requires the ability to work on-site.
Schedule: Must be able to work 5 days a week, with 8-hour shifts, including weekend availability.
Benefits: American Cruise Lines offers a comprehensive benefits package that includes medical/dental insurance and a 401(k),
Responsibilities:
First Point of Contact: Provide exceptional customer service by assisting new and returning passengers before, during, and after their cruises.
Personalized Service: Coordinate and fulfill special requests, ensuring every guest's needs are met with care and attention.
Sales & Reservation Support: Assist with ongoing sales operations, manage reservations, and help guide guests through booking processes and payment systems.
Customer Issue Resolution: Handle guest inquiries and concerns with empathy, professionalism, and prompt solutions, ensuring customer satisfaction at all times.
Adhere to Policies: Uphold American Cruise Lines' policies and procedures to ensure smooth operations and exceptional service.
Team Collaboration: Work closely with team members to ensure a seamless customer experience and share knowledge to enhance team performance.
Qualifications:
Customer Service Expertise: Proven experience in phone-based customer service, with a commitment to providing top-tier support.
Strong Communication Skills: Excellent verbal and written communication abilities, with a focus on clarity and professionalism.
Attention to Detail: Ability to manage multiple tasks simultaneously in a fast-paced, dynamic environment.
Tech-Savvy: Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook, with experience in data entry and reservations management.
Organizational Skills: Highly organized, with the ability to prioritize tasks and manage time effectively.
Confidentiality: Ability to handle sensitive guest information with the utmost professionalism and confidentiality.
Passion for Travel: A genuine passion for the travel industry and providing outstanding service to travelers.
Who We're Looking For:
If you are someone who thrives in a dynamic, customer-focused environment and has a passion for the travel and cruise industry, we want to hear from you! As a Customer Service Representative at American Cruise Lines, you will be at the heart of delivering luxury cruise experiences that exceed expectations.
$31k-36k yearly est. 2d ago
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Customer Service Representative
Asbury Automotive Group 4.0
Inbound sale representative job in Provo, UT
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the se Customer Service Representative, Customer Service, Representative, Service Advisor, Retail, Automotive
$28k-34k yearly est. 2d ago
Customer Experience Representative
Action Target 4.0
Inbound sale representative job in Provo, UT
Who is Action Target?
Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today's training problems, and the dedication to provide the best ongoing service and support in the industry! We are the best of the best. You should check out our YouTube page - see the amazing stuff we're doing!
What's in it for you?
A pretty cool industry where you will get to work with and interact with some very unique and cool customers.
Position works Monday through Friday, regular buisness hours
Competitive wages.
A chance to grow in a positive working environment with an outstanding team and make a difference!
Outstanding Benefits-We offer benefits to fit everyone's budget! All full-time employees have access to Health Benefits, Telehealth, Matching 401k, Tuition Reimbursement, PTO, and Paid Holidays.
Industry Perks- As a community of outdoor and shooting enthusiasts, we are passionate about our gear. Working with our industry partners we have obtained discounts for our employees on firearms, targets, optics, range passes, and many other products.
What will you be doing?
The responsibility of the Customer Experience Representative is to ensure the retention of profitable customers by actively listen to customers, being empathetic towards their problems, and being efficient in providing value added solutions.
Some of your day to day tasks:
Interacts with customers, company sales team, and service representatives before and/or after a sale, via telephone, email, and other platforms.
Responds to customer inquiries and resolves ordering, scheduling, shipping, or invoicing problems
Collaborates with business leaders and cross-functional teams as a customer advocate to integrate client feedback and experience into decisions on processes, products, and service offerings
What do you need to be able to do?
1-2 years customer service experience, preferably in a call center environment.
Excellent communication skills are essential
Must have a problem solving and continuous improvement mindset
Consistent and punctual attendance is required
Action Target is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
$38k-53k yearly est. 2d ago
Call Center Customer Service Representative
Russell Tobin 4.1
Inbound sale representative job in South Jordan, UT
We're Hiring: Call Center Customer Service Representative
📅 Contract: 6-12 months - Contract-to-Hire
💲 Pay: $21.00-$22.00/hour
Are you an experienced call center or customer service professional with an interest in financial services?
We're hiring Account Representatives to support clients at a top-tier investment banking firm, providing high-quality account assistance in a fast-paced, metrics-driven environment.
✅ What We're Looking For:
1+ year of call center or customer service experience
Experience handling high-volume inbound calls
Strong communication, problem-solving, and organizational skills
Ability to navigate account systems and follow established procedures
Banking, financial services, or regulated industry experience is a plus
Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required
💼 What You'll Be Doing:
Handle inbound client calls regarding account-related inquiries
Deliver accurate, timely, and professional customer support
Troubleshoot and resolve issues efficiently
Maintain detailed and accurate documentation of all interactions
Meet and exceed individual and team performance metrics
🌟 Why Join Us?
Gain experience with a well-known financial institution
Structured onboarding and ongoing training
Fast-paced, team-oriented call center environment
Opportunity for contract-to-hire conversion based on performance
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
👉 Apply now to continue growing your customer service career in financial services.
$21-22 hourly 2d ago
Customer Service Representative / Digital Key Operator
Alphagraphics-Us403
Inbound sale representative job in West Jordan, UT
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
BENEFITS/PERKS:
Competitive Compensation
Flexible Scheduling
Hard work, collaboration, humanity, fun, and laughter
Career path development
COMPANY OVERVIEW:
As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Our tight-knit team in AlphaGraphics - US403 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.
WHAT WE EXPECT OF YOU:
Serve as the primary internal representative of the organization.
Convey to the customer our expertise in products, services, and capabilities.
Serve as an external key educator to our community and customers.
Communicate customer requirements to the support team in accordance with company policies and procedures.
Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
WHAT YOU BRING TO THE TABLE:
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
Ability to effectively build relationships with customers and teammates.
Strong written and verbal communication skills.
Desire to continuously look for ways to help people.
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics International, Inc. franchisee. If hired, Franchisee will be your employer, not Alphagraphics International, Inc. or any of its affiliates or any other franchisees.
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
$27k-35k yearly est. 2d ago
Strategic Inbound Sales Representative
Hire Integrated
Inbound sale representative job in Lehi, UT
About the job
Our sales team is competitive and passionate about helping small businesses attract, engage, and retain customers. We create opportunities for the company to grow, not only in our current verticals but also by exploring new industries that would benefit from our platform. Our quick sales cycle allows you to interact with more customers in your vertical (Dental, Medical, Veterinary, Home Services, etc.) who call our product a “game-changer.” This team leads and encourages the best out of each other. We give feedback, take feedback, and want people who take initiative to reach their goals. We care about each other and thrive on seeing others succeed.
Schedule: Monday-Wednesday in office / Thursday-Friday flexible
Reports to: Sales Director
What You Will Own
Manage a high-volume pipeline of net new inbound leads and drive new customer acquisition. This position will focus more on conversion over creation (lead to demo and demo to closed won).
Maintain an understanding of the competitive market space and speak to our value proposition.
Conduct 40+ demos per month.
Maintain an extremely detailed and organized process in Salesforce.
Exceed monthly sales quotas and expectations.
What You Will Need to Accomplish the Job
4+ years of closing experience in an inside sales motion.
Consistent performance metrics and track record of meeting quota.
Excellent closing skills within an inside sales motion.
Strong desire to win and initiative in driving personal success.
Excellent organization with the ability to handle 50+ leads at any given time.
Strong history of achieving sales metrics and quotas.
Resilient attitude in an evolving work environment.
What Will Make Us Love You
Small business sales experience.
Proven success in prospecting new markets and closing new business.
Excellent communication/presentation skills and ability to build relationships.
Excellent interpersonal skills.
$37k-61k yearly est. 60d+ ago
Inbound Sales Representative
Nuvia MSO LLC
Inbound sale representative job in Orem, UT
Job Description
Do you have a keen eye for detail and a passion for sales? Then this opportunity is for you! Our growing teams are looking for enthusiastic InboundSalesRepresentatives to join our growing sales team. This in office role plays a crucial role in managing the flow of hundreds of warm leads from prospective patients interested in dental implant treatment. The InboundSalesRepresentative's main goal is to schedule and confirm attendance of as many prospective patients as possible for a free, in-office consultation, not to sell the service directly.
Come Join our amazing team at Nuvia Dental Implants, where we provide dental implants to patients, literally changing their lives. We'd love to show you why our teams love working here!
This InboundSalesRepresentative comes with a $50k base annual salary plus commissions, and the opportunity would include eligibility for our full range of benefits and perks that include health, dental, and vision, parental leave, employer contributions to 401K and PTO, holiday pay, and more!
Responsibilities:
Live Company Core Values: Patient Obsessed, MVP Teamwork, Operational Excellence, and Eagerness to Invent
The InboundSalesRepresentative's main goal is to schedule and confirm the attendance of as many prospective patients as possible for a free, in-office consultation, not to sell the service directly
Handle a high volume of inbound lead forms daily, ensuring timely follow-up to generate productive conversations with prospective patients
Use persuasive, motivational skills to inspire patients to take the next step toward their dental health journey
Manage multiple tasks simultaneously, such as lead tracking, scheduling, and follow-up, while ensuring excellent time management
Be a self-starter who is highly motivated to meet scheduling goals and productivity benchmarks
Prioritize the patient's experience and ensure clear communication, empathy, and a helpful attitude throughout the process
Qualifications:
Prior direct B2C sales experience preferred. Specifically door to door experience, phone sales, and/or In-person direct sales experience
Basic tech literacy is required, and experience working with CRM systems is a plus
Excellent written and verbal communication skills
High confidence in yourself and Nuvia's services
Proactive self-starter with the ability to work independently.
Integrity and dedication to providing the best patient experience
40 hours a week. Monday - Friday with potential/optional Saturdays
In-Office from 8 am to 5 pm in all time-zones; hours may need to be flexible at times
$50k yearly 3d ago
Customer Success Rep C
Simco Electronics 4.1
Inbound sale representative job in Draper, UT
The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence.
Responsibilities and Duties
Customer Relationship Management
* Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction.
* Foster strong relationships with valued customers, serving as a reliable and trusted service advisor.
* Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services.
* Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction.
* Proactively identify potential issues and resolve them before escalation.
Communication and Support
* Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism.
* Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system.
* Effectively escalate customer requests to the appropriate internal personnel for swift resolution.
Documentation and Organization
* Accurately document all customer interactions, service requests, and status updates in the appropriate systems.
* Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms.
* Regularly review and update customer contact information to ensure accuracy.
Reporting and Workflow Management
* Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally.
* Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback.
Team Collaboration
* Collaborate with internal teams to coordinate service workflows and ensure seamless communication.
* Proactively share customer feedback and insights with the team to improve overall service quality.
* Identify inefficiencies in service workflows and recommend actionable solutions to leadership.
Skills and Competencies
* Proficient in Microsoft Office applications (Word, Excel, Outlook).
* Ability to guide, motivate, and develop team members.
* Expertise in managing and resolving disputes effectively.
* Flexible and creative problem-solving skills and a proactive, customer-focused mindset
* Advanced communication skills with the ability to communicate clearly and effectively across different mediums.
* Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively.
* Comfort in presenting ideas and solutions to management and stakeholders.
* Exceptional active listening skills and the ability to empathize with customers.
* Time management and multitasking skills to handle multiple requests efficiently.
* Build trust and rapport with both customers and internal teams.
* Positive, solution-focused attitude with a commitment to accountability and self-improvement.
* Friendly, courteous, and professional demeanor that fosters trust and loyalty.
Qualifications
* Associate degree or equivalent experience.
* Minimum of 5 years of relevant customer service experience required.
* Strong multitasking skills and ability to train and lead team members effectively.
Physical Demands
* Prolonged periods of sitting while working on a computer.
* Occasional standing, bending, and other physical activities to support office or service-related tasks.
* Repetitive hand movements associated with data entry and computer work.
* Ability to lift and move up to 45 lbs. without assistance.
Working Environment
* Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas.
* Minimal travel may be required for training or customer support activities
$43k-58k yearly est. 60d+ ago
Customer Retention Specialist
Kenect 3.8
Inbound sale representative job in Pleasant Grove, UT
About us Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world.
About this role
We are seeking a highly motivated Customer Success Retention Specialist to join our team. This role is dedicated to reducing customer churn and preserving recurring revenue by actively engaging with customers at risk of cancellation. The ideal candidate is results-driven, thrives in high-volume customer interactions, and is passionate about problem-solving to deliver win-back and retention outcomes.
What you will be doing
Retention & Revenue Protection
Save $65,000 in ARR per month through proactive engagement and retention strategies.
Manage a pipeline of cancellation requests per month, working quickly to identify root causes and address customer concerns.
Make a minimum of 25 outbound dials per day to connect with customers considering cancellation.
Conduct empathetic, solution-oriented conversations to uncover business needs and propose tailored solutions.
Maintain professional, consultative, and persuasive communication across phone, email, and other channels.
Diagnose drivers of churn such as product gaps, pricing, or service dissatisfaction.
Collaborate with cross-functional teams (Product, Support, Sales, CS) to escalate feedback and deliver customer solutions.
Track and report on save rates, churn reasons, and revenue impact to leadership.
Maintain accurate records of customer interactions and outcomes in CRM systems.
Follow structured save-playbooks while contributing to process improvement and new retention tactics.
Skills & qualifications
2+ years in Customer Success, Retention, Account Management, or similar customer-facing role.
Proven track record of meeting or exceeding revenue retention or quota goals.
Strong phone presence with excellent negotiation, persuasion, and objection-handling skills.
Comfortable managing high-volume customer queues while delivering quality conversations.
Ability to analyze data and articulate actionable insights to improve customer outcomes.
Proficiency with CRM and customer success platforms (Salesforce)
Our company values we hope you showcase
See it, Solve it, Get it Done
Build, Adapt, Win
Unwavering Customer Obsession
What Kenect offers
Health, Dental, Vision, Life & Disability Insurance
Your birthday is a paid day off
Onsite gym
Breakroom full of snacks and drinks
Convenient location next to freeway entrance/exit
We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members who can run without the daily guidance that some companies prefer.
Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and we believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.
$34k-42k yearly est. Auto-Apply 43d ago
Customer Retention Specialist
AAPC
Inbound sale representative job in Salt Lake City, UT
This is a Hybrid role based in UT Are you a proactive, customer-focused professional who thrives in a goal-driven environment? As a Member Retention Specialist, you will play a critical role in helping retain members, reduce churn, and strengthen long-term relationships. This role partners closely with the Retention Manager to execute renewal outreach, deliver exceptional service, and identify opportunities to expand member value.
Responsibilities
Execute outbound and inbound renewal outreach across multiple channels (phone, email, text)
Deliver outstanding customer service while resolving concerns that may impact retention
Identify and surface upsell and upgrade opportunities during renewal conversations
Generate qualified leads and warm handoffs to Sales teams
Maintain accurate activity, notes, and pipeline updates within CRM systems
Support retention campaigns, communication schedules, and outreach initiatives
Meet or exceed individual renewal, retention, and activity goals
Collaborate with the Retention Manager and cross-functional teams to improve member experience and outcomes
Actively participate in coaching, training, and performance feedback sessions
Qualifications
Self-motivated with the ability to manage daily outreach and follow-up independently
Associate's degree or equivalent professional experience
Energetic, optimistic, and resilient in a goal-oriented environment
Prior experience in outbound calling, renewals, retention, customer engagement or account resolution roles
Strong prioritization and time-management skills
Demonstrated ability to deliver excellent customer service and build rapport
Comfortable using CRM and call systems (Salesforce, CallFire, in Contact, or similar tools)
Technically proficient with the ability to learn new systems quickly
Clear, professional phone and written communication skills
Open to feedback, coaching, and continuous improvement
What we offer:
Base pay + incentive potential
Fun and diverse team environment
Hybrid in-office/WFH schedule
Comprehensive benefits package including medical, dental and vision insurance
Health Savings Account
Generous PTO and Holiday Pay
401(k) retirement plan and company match
Who we are:
AAPC (************* is the nation's largest and fastest-growing training, certification, and solutions association in healthcare, supporting more than 200,000 members.
AAPC Values:
DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.
HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.
TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.
SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.
INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.
AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.
$32k-41k yearly est. Auto-Apply 12d ago
Sales Rep - Customer Service Associate
Dinosaur Les Schwab Tire Center
Inbound sale representative job in Price, UT
Are you someone who thrives on helping others, loves solving problems, and isn't afraid to go the extra mile to ensure customer satisfaction? Dinosaur Les Schwab Tire Center in Price, UT, is looking for a motivated and enthusiastic Sales Rep - Customer Service Associate to join our full-time team! Whether you're a seasoned sales professional or ready to bring your outgoing personality to a new career, apply today and take the first step toward a rewarding future!
PAY: $16-$24 per hour, depending on experience
BENEFITS:
Excellent medical, dental, and vision insurance package
Company-paid life insurance beginning at $60,000
Additional voluntary life insurance
Short-term disability coverage
6 paid holidays off
Paid vacation and sick leave
Sundays off
Paid on-the-job training
All tools provided, at no cost to employee
Company-provided and laundered uniforms
Promotion opportunities - we promote from within
Employee discounts on products and services
Vendor purchase discounts
WHAT WE'RE ALL ABOUT
Located amidst the stunning landscapes of Utah, Dinosaur Les Schwab Tire Center is more than just a tire shop; it's a renowned hub for top-quality service and automotive expertise. With a rich history deeply ingrained in community trust, our dedicated team is committed to ensuring drivers' safety and satisfaction. Our tire services, vehicle maintenance, and customer care are second to none, providing customers with unparalleled support and peace of mind.
Joining our team offers more than just a job-it's an opportunity for personal and professional growth in an environment where camaraderie and collaboration thrive. With comprehensive training programs, opportunities for advancement, and competitive benefits, we prioritize the well-being and development of our employees. Be a part of our community-focused team and experience the difference today.
WHAT WE'RE LOOKING FOR IN A SALES REP - CUSTOMER SERVICE ASSOCIATE
If you meet the following criteria, we want you as our Sales Rep - Customer Service Associate!
Valid driver's license
Excellent typing skills (30 WPM minimum; typing test required)
Customer service experience
Proficiency in Microsoft Word and Excel
Strong multi-tasking skills
Outgoing and competitive personality
Ability to walk, stand, and bend for prolonged periods
Sales experience is preferred but not .
Keep reading to learn more about this position!
DAY-TO-DAY
As our full-time Sales Rep - Customer Service Associate, you'll be the friendly face customers trust to guide them through their automotive needs. From greeting customers and providing product recommendations to writing repair orders and coordinating with technicians, you'll be at the heart of the action. Your day will include answering phones, setting appointments, processing payments, and even shuttling customers in the company vehicle.
Don't wait-apply now and join an automotive team that values your talent! Our initial application process is quick, easy, and mobile-friendly, so you can start your journey with us today.
$16-24 hourly 2d ago
Customer Success Live-Chat Representative
Simplecitizen 4.2
Inbound sale representative job in Salt Lake City, UT
Who We Are
SimpleCitizen is a tech-based immigration company with a special focus on helping immigrants and their families with their Immigration journeys; we take innovative technological approaches to provide services that effectively meet their needs. SimpleCitizen has provided immigration support to thousands of immigrants, and their families, even in the midst of rapidly changing immigration policies. Since our founding in 2014, we've built a reputation of doing whatever it takes to help lawful immigrants to the United States obtain Permanent Residency, and Citizenship, at a fraction of the cost and time of traditional alternatives, while consistently providing a delightful customer experience evidenced by our world-class net promoter score. In 2020, SimpleCitizen was acquired by Fragomen-an AMLaw 100 law firm and leading immigration legal services provider in the United States and around the world. For nearly 70 years, Fragomen has been exclusively dedicated to providing immigration guidance and support. The Fragomen organization has a global footprint with over 50 offices worldwide in more than 170 countries. Fragomen's professionals are recognized as the world's preeminent immigration thought leaders in their respective jurisdictions. Opportunities to truly disrupt an industry are not that common, but this is one of them. In partnership with Fragomen, the stage is set for SimpleCitizen to transform the multi-billion-dollar immigration industry. We will win because of our uncompromising customer focus and our innovative approach to technology. To achieve this bold mission, we'll need the help of the best people in all aspects of our business.
What we're looking for:
We're seeking a dedicated, compassionate, and resourceful Customer Live Chat Representative to join our team. In this position, you will play an important role in helping to convert interested leads into customers and guiding current customers through navigating our innovative immigration form software. In addition to guiding customers through the customer experience, you are also tasked with helping our customers locate the legal information they need to accurately complete their immigration applications.
Responsibilities:
Act as the first point of contact for many SimpleCitizen customers;
Provide prompt, courteous, and accurate live chat support to customers using SimpleCitizen's software to self-generate their immigration applications;
Help customers navigate government websites to locate information that they can rely on while using our platform to draft their immigration paperwork;
Answer customer inquiries regarding immigration requirements, procedures, and documentation in a compliant way;
Aid potential customers in understanding how SimpleCitizen works, aligning their needs with potential solutions offered by the company;
Help convert potential leads into customers by providing adequate information to help customers make purchasing decisions;
Schedule phone and video call appointments with potential customers for senior members of the team;
Troubleshoot technical issues related to the software and escalate complex issues to the appropriate parties;
Maintain detailed and accurate records of customer interactions and transactions; and
Contribute to the company's desire to continuously improve our services and software platform for the benefit of our customers and stakeholders.
Qualifications and Skills:
Very strong communication skills (both written and verbal).
Spanish or Chinese language proficiency is a plus.
Proficiency in using computers and navigating software applications
Experience with VoIP phone systems, Google Suite, and Microsoft products are a plus.
Ability to multitask and work efficiently in a fast-paced environment.
Compassionate and patient demeanor with a genuine desire to help others.
Previous experience in customer service or a similar role (preferred, but not required)
Previous account executive and/or inboundsales experience (preferred, but not required)
Knowledge of immigration procedures and forms (preferred, but not required - training will be provided).
Benefits:
Competitive salary: $50,000 - $55,000 per year
Eligibility for quarterly bonuses based on performance, after probationary period
Unlimited PTO
Up to 14 Weeks Parental Leave
Full Medical, Vision, Dental Benefits
Hybrid work arrangements available, after probationary period
Growth-Centered Work Environment
$50k-55k yearly 60d+ ago
Customer Sales Representative
Fabulous Freddy's
Inbound sale representative job in Saint George, UT
Job Description
As a Customer SalesRepresentative, your primary responsibility is to ensure fabulous customer service at our gas island. You will promote and attempt to sell our various services, promotions, and discounts to customers while assisting them with fueling their vehicles.
Primary Responsibilities:
- Greet customers with a warm and welcoming attitude, ensuring a fabulous experience.
-Proactively promote and attempt to sell car washes, detail services, and other promotional items.
-Encourage customers to download our app and enroll in our loyalty program.
- Assist customers with fueling their vehicles.
- Process customer transactions for purchases in-store, including collecting payments, dispensing change, and issuing receipts.
- Maintain cleanliness of the fuel island
-Miscellaneous duties as assigned
Benefits:
- Fabulous advancement opportunities.
- Enjoy a casual and fun workplace atmosphere.
- Receive free employee car washes every pay period.
- Access employee discounts on in-store products.
- 401K, health, and dental benefits based on eligibility.
- Earn paid time off based on eligibility.
Job Requirements:
- Ability to stand, walk, stoop, kneel, and crouch as needed during shifts.
- Capable of lifting and moving up to 10 pounds regularly, with occasional heavier lifting.
- Willingness to work outdoors in various weather conditions.
$32k-45k yearly est. 6d ago
Inside Sales Representative
Better Business Bureau, Great West and Pacific 4.3
Inbound sale representative job in Utah
Job Title: Inside SalesRepresentative
Competitive Pay Structure: Base Pay + Commission Opportunity
Passionate about fostering a marketplace of trust and respect? Excited about community-building and developing business relationships? Seeking a company that values excellence, teamwork, integrity, respect, and trust as much as you do?
Welcome to your next adventure with the Better Business Bureau (BBB) Great West and Pacific's dynamic Business Development (BD) team!
Why Join Us? At the BBB, our winning culture thrives on hard work, camaraderie, and the joy of accomplishment. Our stellar reputation as an exceptional place to work is a testament to how we prioritize you - our employees. We work hard, celebrate big, and encourage a harmonious work-life balance.
Wait, there's more! Check out these amazing benefits:
Medical, Dental, and Vision Insurance eligibility the first of the month after start date
100% employer-paid life insurance
Instant Paid Time Off (PTO) available after your first day
Enjoy 16 paid holidays annually, plus your birthday off
Secure your future with our Safe Harbor (immediate vesting)401(k) plan, with a generous company match up to 6%.
Remote first work environment
Opportunities for professional development and career advancement.
A supportive and dynamic work environment focused on integrity and excellence.
What You'll Do:
Engage with local business leaders over the phone, email and other communication channels, amplifying our mission of advancing marketplace trust through the BBB.
Hold meaningful conversations with business owners and key stakeholders that support the BBBs objective of understanding customer challenges while presenting the value of accreditation with the BBB.
Conduct routine discovery and qualifying sales inquiries with customers to drive consistent growth in new accredited businesses joining our community. - asking probing questions and overcoming customer objections and rejection will be critical to your success.
Own and manage a pipeline of prospective customers and help onboard them, communicating and collecting membership fees.
Achieve and consistently exceed monthly sales goals- strong work ethic and tenacity are key!
Stay organized and manage your time effectively to complete your daily goals-you know winning at sales means, putting in the effort.
What Will Drive Success:
A motivated individual with a high school diploma or equivalent.
Previous experience in a service sales or volunteer position
Strong communication skills and proficiency in basic computer operations.
At BBB, we embrace diversity and strive to create an inclusive environment that allows all team members to thrive. We foster a culture in which our differences are celebrated; our differences are what makes us a Better Business! We are proud to be an Equal Employment Opportunity. We will not discriminate based on race, color, gender, gender identity, religion, sexual orientation, national origin, age, marital status, disability status, citizenship status, veteran status, or any other characteristic prohibited by Local, State, or Federal law. Discrimination, retaliation, or harassment based upon any of these factors is inconsistent with our core values and will not be tolerated.
Ready to join the team and show off your skills? Please apply now to join BBB's team, and let's create workplace magic together!
$49k-75k yearly est. Auto-Apply 18d ago
Inside Sales Rep
Traeger Grills 3.8
Inbound sale representative job in Salt Lake City, UT
Welcome to the Traegerhood:
Our business is BBQ, and business tastes good. Traeger invented the wood pellet grill over 30 years ago, and we've been revolutionizing outdoor cooking ever since. We're a team of disruptors, innovators, problem solvers, and food fanatics who are dedicated to bringing people together to create a more flavorful world. From our headquarters in Salt Lake City and beyond, we work tirelessly to provide a world-class experience to our customers, retailers, and especially our employees. If you're a team player who's dedicated to delivering top-quality results every day, then we want you to come cook with us!
What You'll Do:
Traeger is seeking a motivated Inside SalesRepresentative to manage and grow relationships within an established territory. This role combines strategic account management with consultative sales, requiring someone who can build strong partnerships while driving business growth. Based in Salt Lake City, this position offers an exciting opportunity to join a dynamic sales team in the outdoor cooking industry.
How You'll Help Us Win:
· Own and nurture a designated book of business within an established territory
· Develop and execute territory-specific sales strategies to meet and exceed revenue targets
· Maintain strong relationships with existing accounts through regular communication and proactive service
· Conduct virtual product knowledge clinics and merchandising consultations
· Monitor and analyze territory performance metrics to identify growth opportunities
· Collaborate with Field Reps and Regional Sales Manager on strategic initiatives
· Keep accounts informed of promotional schedules, new products, and seasonal offerings
· Manage the complete sales cycle from prospecting to close
· Document all customer interactions and maintain accurate records in Salesforce
· Travel within territory (25%) to strengthen key relationships and support major initiatives
What You'll Need to Succeed:
· Minimum 1 year of customer-facing experience or a bachelor's degree
· Exceptional communication skills with confidence in phone-based relationship building
· Strong analytical abilities for sales planning and territory management
· Proficiency in MS Office suite and Salesforce CRM
· Excellent organizational skills with ability to manage multiple priorities
· Self-motivated with a proven track record of meeting sales targets
· Passion for outdoor cooking and BBQ culture (preferred)
· Ability to travel 25% of the time
Why You Will Love To Work Here:
Be part of the most disruptive force in outdoor cooking
Join a true team working towards a common goal
Culture of risk-taking, innovation, & quality
So. Much. Food.
Full medical/dental/vision package to fit your needs
401k to help you plan for the future
Tuition reimbursement
Great discounts on all things Traeger
Did we mention all the food?
$48k-60k yearly est. Auto-Apply 1d ago
Temporary Retail Sales Support
Maurices 3.4
Inbound sale representative job in Vernal, UT
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1206-Unitah Plaza-maurices-Vernal, UT 84078.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
Location:
Store 1206-Unitah Plaza-maurices-Vernal, UT 84078
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
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Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
$32k-41k yearly est. Auto-Apply 23d ago
Inside Sales
Lawn Doctor Cache Valley 4.3
Inbound sale representative job in Logan, UT
Benefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Paid time off
Training & development
Our Inside SalesRepresentative is responsible for converting leads into new Lawn Doctor customers, upselling services to existing customers, and re-engaging past customers and prospects. This role requires close collaboration with our Sales & Marketing Team to implement strategies that contribute to our company's growth. This role requires excellent communication skills, a customer-focused mindset, and a deep understanding of our services to provide tailored solutions.
Essential Duties and Responsibilities:
1. Lead Conversion: Respond promptly to phone calls, emails, and live chat messages from potential customers. Take the customer from an informational call to order placing. This includes educating the consumer to enhance sales. Schedule and process orders through the CRM system.2. Upselling: Engage with existing customers to introduce and add additional services to their programs3. Re-engagement: Contact past customers and prospects to convert them into new Lawn Doctor customers.4. Customer relationship building: Establishing rapport with customers and maintaining ongoing communication.5. Perform all other duties as assigned.
Our core values are non-negotiable. The incumbent must consistently promote and actively embody the qualities:
Team PlayerUnselfish, Give & Ask Help, Collaborative, Passion & Purpose, High Care Factor
Positive AttitudeKind, Professional, Optimistic, Respectful
DrivenHard Working, Production Horse, Motivated, Know what it takes, Committed, Ambitious, Innovative
AccountableHonest, Trustworthy, Integrity, Owns the good & bad, Forthright
IntentionalDetailed, engaged, careful, Doing the right thing when nobody's watching, Thorough in your role in all processes required by it.
CoachableOpen to receiving feedback, guidance, and instruction. Eager & willing to learn, adapt, and make changes based on the advice or critiques of colleagues
Minimum Qualifications/Experience:
● Excellent communication skills: Ability to clearly explain product details/benefits, address customer concerns, and actively listen to customer needs.● Sales acumen: Understanding of sales techniques, including identifying customer pain points and presenting solutions.● Customer service orientation: Prioritizing customer satisfaction and providing a positive experience, providing solutions, ensuring company guarantee is being executed. Confidence in addressing customer concerns and overcoming resistance to purchase.● Product knowledge: In-depth understanding of the company's products or services.● Software proficiency: Familiarity with customer relationship management software.
Other Qualifications
The physical demands and work environment described here are representative of the conditions that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
Work is performed in an office environment and requires the ability to operate standard office equipment, keyboards, and respond to inbound and make outbound calls. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The job requires seasonal overtime occasionally amounting to 10-hour work days.
Work Environment
While performing the duties of this job, the employee is exposed to a typical office environment.
About Us:
Lawn Doctor of Northern Utah is a locally owned, and operated lawn care and pest control provider with over 15 years of experience. We started out in Logan, UT and have continued to grow and expand. We currently serve the following counties: Davis, Weber, Morgan, Box Elder, Cache, Rich and Franklin (ID). We pride ourselves on delivering the perfect combination of great customer service and great results. With a 4.9-star rating on Google based on over 600 reviews, our dedication to excellence is recognized and appreciated by our community. We operate using the Entrepreneurial Operating System (EOS) to ensure our team is aligned, focused, and continuously growing. Compensation: $23.00 - $27.00 per hour
Our Franchisees Need People Like You
Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry.
Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated.
Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you.
We appreciate your interest and hope to have you on board a local franchise team as soon as possible.
* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
$23-27 hourly Auto-Apply 8d ago
Flexible PT Sales w/ Benefits - Park City
Tapestry, Inc. 4.7
Inbound sale representative job in Park City, UT
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity
Sales Associate Job Description
The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.
SALES FLOOR:
* Understands organizational objectives and makes decisions that align with Company priorities
* Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
* Creates short- and long-term strategies to achieve personal metrics and performance goals
* Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity
* Represents Coach as a brand ambassador
* Demonstrates Coach's Selling and Service expectations at all times
* Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
* Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
* Creates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style
* Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
* Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
* Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.
* Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
* Cross-sells and encourages beneficial product add-ons that relate to the customer's shopping needs
* Sensitive to customers' needs and tailors approach by reading cues
* Attends to the unique and individual shopping needs of each customer.
* Works with multiple customers simultaneously and breaks away as appropriate
* Follows up with customers consistently and genuinely to influence/close the sale
* Flexes personal selling techniques to contribute to overall store financial results
* Builds lasting and loyal relationships with customers
* Leverages Coach's tools and technology to support relationship building and clienteling efforts
* Creates enthusiasm and positivity for a shared vision and mission
* Promotes and endorses a team selling environment
* Fosters an environment of teamwork, trust and collaboration with internal and external customers
* Remains solution oriented; is adaptable and flexible to changing business and store needs
* Welcomes feedback and adapts behaviors as appropriate
* Maintains a calm and professional demeanor at all times
OPERATIONS:
* Ensures all daily tasks are completed without negatively impacting service or Coach standards
* Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
* Maintains a clean and tidy selling floor at all times
* Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures
* Replenishes inventory on sales floor as needed
* Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor.
* Supports cash-wrap when needed to process purchases, returns, and exchanges.
* Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc.
* Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations.
Competencies required:
* Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
* Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
* Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably.
* Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
* Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
* Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Additional Requirements
Experience: 1- 3 years of previous sales experience, preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by a
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $15.00 TO $19.50
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 120851
$15-19.5 hourly 60d+ ago
Customer Success Rep C
Simco Electronics 4.1
Inbound sale representative job in Draper, UT
Job Description
The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence.
Responsibilities and Duties
Customer Relationship Management
• Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction.
• Foster strong relationships with valued customers, serving as a reliable and trusted service advisor.
• Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services.
• Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction.
• Proactively identify potential issues and resolve them before escalation.
Communication and Support
• Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism.
• Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system.
• Effectively escalate customer requests to the appropriate internal personnel for swift resolution.
Documentation and Organization
• Accurately document all customer interactions, service requests, and status updates in the appropriate systems.
• Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms.
• Regularly review and update customer contact information to ensure accuracy.
Reporting and Workflow Management
• Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally.
• Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback.
Team Collaboration
• Collaborate with internal teams to coordinate service workflows and ensure seamless communication.
• Proactively share customer feedback and insights with the team to improve overall service quality.
• Identify inefficiencies in service workflows and recommend actionable solutions to leadership.
Skills and Competencies
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to guide, motivate, and develop team members.
• Expertise in managing and resolving disputes effectively.
• Flexible and creative problem-solving skills and a proactive, customer-focused mindset
• Advanced communication skills with the ability to communicate clearly and effectively across different mediums.
• Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively.
• Comfort in presenting ideas and solutions to management and stakeholders.
• Exceptional active listening skills and the ability to empathize with customers.
• Time management and multitasking skills to handle multiple requests efficiently.
• Build trust and rapport with both customers and internal teams.
• Positive, solution-focused attitude with a commitment to accountability and self-improvement.
• Friendly, courteous, and professional demeanor that fosters trust and loyalty.
Qualifications
• Associate degree or equivalent experience.
• Minimum of 5 years of relevant customer service experience required.
• Strong multitasking skills and ability to train and lead team members effectively.
Physical Demands
• Prolonged periods of sitting while working on a computer.
• Occasional standing, bending, and other physical activities to support office or service-related tasks.
• Repetitive hand movements associated with data entry and computer work.
• Ability to lift and move up to 45 lbs. without assistance.
Working Environment
• Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas.
• Minimal travel may be required for training or customer support activities
$43k-58k yearly est. 2d ago
Customer Sales Representative
Fabulous Freddy's
Inbound sale representative job in Lehi, UT
Job Description
As a Customer SalesRepresentative, your primary responsibility is to ensure fabulous customer service at our gas island. You will promote and attempt to sell our various services, promotions, and discounts to customers while assisting them with fueling their vehicles.
Primary Responsibilities:
- Greet customers with a warm and welcoming attitude, ensuring a fabulous experience.
-Proactively promote and attempt to sell car washes, detail services, and other promotional items.
-Encourage customers to download our app and enroll in our loyalty program.
- Assist customers with fueling their vehicles.
- Process customer transactions for purchases in-store, including collecting payments, dispensing change, and issuing receipts.
- Maintain cleanliness of the fuel island
-Miscellaneous duties as assigned
Benefits:
- Fabulous advancement opportunities.
- Enjoy a casual and fun workplace atmosphere.
- Receive free employee car washes every pay period.
- Access employee discounts on in-store products.
- 401K, health, and dental benefits based on eligibility.
- Earn paid time off based on eligibility.
Job Requirements:
- Ability to stand, walk, stoop, kneel, and crouch as needed during shifts.
- Capable of lifting and moving up to 10 pounds regularly, with occasional heavier lifting.
- Willingness to work outdoors in various weather conditions.