Inbound sale representative jobs in West Valley City, UT - 370 jobs

This is a Hybrid role based in UT Are you a proactive, customer-focused professional who thrives in a goal-driven environment? As a Member Retention Specialist, you will play a critical role in helping retain members, reduce churn, and strengthen long-term relationships. This role partners closely with the Retention Manager to execute renewal outreach, deliver exceptional service, and identify opportunities to expand member value. Responsibilities Execute outbound and inbound renewal outreach across multiple channels (phone, email, text) Deliver outstanding customer service while resolving concerns that may impact retention Identify and surface upsell and upgrade opportunities during renewal conversations Generate qualified leads and warm handoffs to Sales teams Maintain accurate activity, notes, and pipeline updates within CRM systems Support retention campaigns, communication schedules, and outreach initiatives Meet or exceed individual renewal, retention, and activity goals Collaborate with the Retention Manager and cross-functional teams to improve member experience and outcomes Actively participate in coaching, training, and performance feedback sessions Qualifications Self-motivated with the ability to manage daily outreach and follow-up independently Associate's degree or equivalent professional experience Energetic, optimistic, and resilient in a goal-oriented environment Prior experience in outbound calling, renewals, retention, customer engagement or account resolution roles Strong prioritization and time-management skills Demonstrated ability to deliver excellent customer service and build rapport Comfortable using CRM and call systems (Salesforce, CallFire, in Contact, or similar tools) Technically proficient with the ability to learn new systems quickly Clear, professional phone and written communication skills Open to feedback, coaching, and continuous improvement What we offer: Base pay + incentive potential Fun and diverse team environment Hybrid in-office/WFH schedule Comprehensive benefits package including medical, dental and vision insurance Health Savings Account Generous PTO and Holiday Pay 401(k) retirement plan and company match Who we are: AAPC (************* is the nation's largest and fastest-growing training, certification, and solutions association in healthcare, supporting more than 200,000 members. AAPC Values: DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability. HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self. TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others. SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity. INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly. AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.

About the job Our sales team is competitive and passionate about helping small businesses attract, engage, and retain customers. We create opportunities for the company to grow, not only in our current verticals but also by exploring new industries that would benefit from our platform. Our quick sales cycle allows you to interact with more customers in your vertical (Dental, Medical, Veterinary, Home Services, etc.) who call our product a “game-changer.” This team leads and encourages the best out of each other. We give feedback, take feedback, and want people who take initiative to reach their goals. We care about each other and thrive on seeing others succeed. Schedule: Monday-Wednesday in office / Thursday-Friday flexible Reports to: Sales Director What You Will Own Manage a high-volume pipeline of net new inbound leads and drive new customer acquisition. This position will focus more on conversion over creation (lead to demo and demo to closed won). Maintain an understanding of the competitive market space and speak to our value proposition. Conduct 40+ demos per month. Maintain an extremely detailed and organized process in Salesforce. Exceed monthly sales quotas and expectations. What You Will Need to Accomplish the Job 4+ years of closing experience in an inside sales motion. Consistent performance metrics and track record of meeting quota. Excellent closing skills within an inside sales motion. Strong desire to win and initiative in driving personal success. Excellent organization with the ability to handle 50+ leads at any given time. Strong history of achieving sales metrics and quotas. Resilient attitude in an evolving work environment. What Will Make Us Love You Small business sales experience. Proven success in prospecting new markets and closing new business. Excellent communication/presentation skills and ability to build relationships. Excellent interpersonal skills.

The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence. Responsibilities and Duties Customer Relationship Management * Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction. * Foster strong relationships with valued customers, serving as a reliable and trusted service advisor. * Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services. * Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction. * Proactively identify potential issues and resolve them before escalation. Communication and Support * Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism. * Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system. * Effectively escalate customer requests to the appropriate internal personnel for swift resolution. Documentation and Organization * Accurately document all customer interactions, service requests, and status updates in the appropriate systems. * Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms. * Regularly review and update customer contact information to ensure accuracy. Reporting and Workflow Management * Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally. * Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback. Team Collaboration * Collaborate with internal teams to coordinate service workflows and ensure seamless communication. * Proactively share customer feedback and insights with the team to improve overall service quality. * Identify inefficiencies in service workflows and recommend actionable solutions to leadership. Skills and Competencies * Proficient in Microsoft Office applications (Word, Excel, Outlook). * Ability to guide, motivate, and develop team members. * Expertise in managing and resolving disputes effectively. * Flexible and creative problem-solving skills and a proactive, customer-focused mindset * Advanced communication skills with the ability to communicate clearly and effectively across different mediums. * Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively. * Comfort in presenting ideas and solutions to management and stakeholders. * Exceptional active listening skills and the ability to empathize with customers. * Time management and multitasking skills to handle multiple requests efficiently. * Build trust and rapport with both customers and internal teams. * Positive, solution-focused attitude with a commitment to accountability and self-improvement. * Friendly, courteous, and professional demeanor that fosters trust and loyalty. Qualifications * Associate degree or equivalent experience. * Minimum of 5 years of relevant customer service experience required. * Strong multitasking skills and ability to train and lead team members effectively. Physical Demands * Prolonged periods of sitting while working on a computer. * Occasional standing, bending, and other physical activities to support office or service-related tasks. * Repetitive hand movements associated with data entry and computer work. * Ability to lift and move up to 45 lbs. without assistance. Working Environment * Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas. * Minimal travel may be required for training or customer support activities

Job Description Do you have a keen eye for detail and a passion for sales? Then this opportunity is for you! Our growing teams are looking for enthusiastic Inbound Sales Representatives to join our growing sales team. This in office role plays a crucial role in managing the flow of hundreds of warm leads from prospective patients interested in dental implant treatment. The Inbound Sales Representative's main goal is to schedule and confirm attendance of as many prospective patients as possible for a free, in-office consultation, not to sell the service directly. Come Join our amazing team at Nuvia Dental Implants, where we provide dental implants to patients, literally changing their lives. We'd love to show you why our teams love working here! This Inbound Sales Representative comes with a $50k base annual salary plus commissions, and the opportunity would include eligibility for our full range of benefits and perks that include health, dental, and vision, parental leave, employer contributions to 401K and PTO, holiday pay, and more! Responsibilities: Live Company Core Values: Patient Obsessed, MVP Teamwork, Operational Excellence, and Eagerness to Invent The Inbound Sales Representative's main goal is to schedule and confirm the attendance of as many prospective patients as possible for a free, in-office consultation, not to sell the service directly Handle a high volume of inbound lead forms daily, ensuring timely follow-up to generate productive conversations with prospective patients Use persuasive, motivational skills to inspire patients to take the next step toward their dental health journey Manage multiple tasks simultaneously, such as lead tracking, scheduling, and follow-up, while ensuring excellent time management Be a self-starter who is highly motivated to meet scheduling goals and productivity benchmarks Prioritize the patient's experience and ensure clear communication, empathy, and a helpful attitude throughout the process Qualifications: Prior direct B2C sales experience preferred. Specifically door to door experience, phone sales, and/or In-person direct sales experience Basic tech literacy is required, and experience working with CRM systems is a plus Excellent written and verbal communication skills High confidence in yourself and Nuvia's services Proactive self-starter with the ability to work independently. Integrity and dedication to providing the best patient experience 40 hours a week. Monday - Friday with potential/optional Saturdays In-Office from 8 am to 5 pm in all time-zones; hours may need to be flexible at times

Connecteam is a TLV-based startup that's on a mission to change the work experience for 80% of the world's global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business. About the Role As a Customer Success Development Representative (CSDR) at Connecteam, you'll play a critical role in shaping our customers' first experience after purchase. This is a post-sale, customer-focused role. You'll work exclusively with new paying customers, reaching out as soon as they convert to schedule their first onboarding session with our Customer Success onboarding team. Your mission is to ensure customers get started the right way, understanding their needs, positioning the value of onboarding, and setting them up for long-term success with Connecteam. What You'll Do Proactively reach out to new paying customers via phone, email, and text to schedule their first onboarding session Manage your pipeline in HubSpot CRM, keeping records accurate and up to date Review customer details in HubSpot to understand their business, use case, and how to tailor each conversation Book onboarding sessions for the Customer Success onboarding team, ensuring smooth and accurate handoffs Follow a structured outreach and call script while confidently handling basic questions and objections Partner closely with the Customer Success onboarding team to share feedback, improve processes, and optimize customer handoffs Increase engagement with new paying customers to ensure the majority successfully connect with the onboarding team. What You'll Bring High motivation, strong work ethic, and a willingness to learn Comfort speaking with customers over the phone and building rapport Strong communication skills and the ability to follow a script while sounding natural and confident Ability to understand customer needs and explain the value of onboarding in a clear, friendly way Organized and detail-oriented, with the ability to manage tasks and pipeline activity in a CRM A quick learner who thrives in a fast-paced startup environment Resilience and adaptability when handling objections or unresponsive customers No prior SaaS or sales experience required, we'll got you! Comfortable working US business hours: Monday-Friday, remotely - MUST Joining Connecteam Is The Smart Move We build our people up. Every team member is treated as a long-term investment, with ongoing training and development. We make an impact. Our platform helps businesses communicate, operate, and manage their deskless workforce effectively. We get the job done. We're passionate, driven, and focused on delivering real value to our customers. We have fun. From weekly happy hours to holiday parties, we enjoy working together (and good food, of course). Everyone is welcome. We're committed to creating a supportive, inclusive environment where everyone can thrive. Benefits: Medical, dental, vision coverage Paid time off for vacation, sick days. 401k Salary: $60,000 USD

Who We Are SimpleCitizen is a tech-based immigration company with a special focus on helping immigrants and their families with their Immigration journeys; we take innovative technological approaches to provide services that effectively meet their needs. SimpleCitizen has provided immigration support to thousands of immigrants, and their families, even in the midst of rapidly changing immigration policies. Since our founding in 2014, we've built a reputation of doing whatever it takes to help lawful immigrants to the United States obtain Permanent Residency, and Citizenship, at a fraction of the cost and time of traditional alternatives, while consistently providing a delightful customer experience evidenced by our world-class net promoter score. In 2020, SimpleCitizen was acquired by Fragomen-an AMLaw 100 law firm and leading immigration legal services provider in the United States and around the world. For nearly 70 years, Fragomen has been exclusively dedicated to providing immigration guidance and support. The Fragomen organization has a global footprint with over 50 offices worldwide in more than 170 countries. Fragomen's professionals are recognized as the world's preeminent immigration thought leaders in their respective jurisdictions. Opportunities to truly disrupt an industry are not that common, but this is one of them. In partnership with Fragomen, the stage is set for SimpleCitizen to transform the multi-billion-dollar immigration industry. We will win because of our uncompromising customer focus and our innovative approach to technology. To achieve this bold mission, we'll need the help of the best people in all aspects of our business. What we're looking for: We're seeking a dedicated, compassionate, and resourceful Customer Live Chat Representative to join our team. In this position, you will play an important role in helping to convert interested leads into customers and guiding current customers through navigating our innovative immigration form software. In addition to guiding customers through the customer experience, you are also tasked with helping our customers locate the legal information they need to accurately complete their immigration applications. Responsibilities: Act as the first point of contact for many SimpleCitizen customers; Provide prompt, courteous, and accurate live chat support to customers using SimpleCitizen's software to self-generate their immigration applications; Help customers navigate government websites to locate information that they can rely on while using our platform to draft their immigration paperwork; Answer customer inquiries regarding immigration requirements, procedures, and documentation in a compliant way; Aid potential customers in understanding how SimpleCitizen works, aligning their needs with potential solutions offered by the company; Help convert potential leads into customers by providing adequate information to help customers make purchasing decisions; Schedule phone and video call appointments with potential customers for senior members of the team; Troubleshoot technical issues related to the software and escalate complex issues to the appropriate parties; Maintain detailed and accurate records of customer interactions and transactions; and Contribute to the company's desire to continuously improve our services and software platform for the benefit of our customers and stakeholders. Qualifications and Skills: Very strong communication skills (both written and verbal). Spanish or Chinese language proficiency is a plus. Proficiency in using computers and navigating software applications Experience with VoIP phone systems, Google Suite, and Microsoft products are a plus. Ability to multitask and work efficiently in a fast-paced environment. Compassionate and patient demeanor with a genuine desire to help others. Previous experience in customer service or a similar role (preferred, but not required) Previous account executive and/or inbound sales experience (preferred, but not required) Knowledge of immigration procedures and forms (preferred, but not required - training will be provided). Benefits: Competitive salary: $50,000 - $55,000 per year Eligibility for quarterly bonuses based on performance, after probationary period Unlimited PTO Up to 14 Weeks Parental Leave Full Medical, Vision, Dental Benefits Hybrid work arrangements available, after probationary period Growth-Centered Work Environment

Job Description About SILAC SILAC Insurance Company is one of the fastest-growing insurance companies in the nation and continues to be a top contender in the industry. SILAC offers industry-leading annuity products that help individuals prepare for retirement. Teams can align around a shared vision of providing clean, simple & competitive products for clients, delivering best-in-class service to agents & business partners, and propelling the success of our employees. With a fast-growing team of more than 300 employees, we are committed to remaining adaptable, innovative, and trustworthy for our clients, agents, and employees. We hold true to our core values: Adaptability & Continuous Improvement Transparency & Trust, Honesty & Integrity Teamwork & Collaboration Gratitude & Compassion At SILAC Insurance Company, we welcome and encourage diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Customer Experience Representative Department Overview: The Customer Experience Department at SILAC supports policyholders, agents, and internal partners by delivering efficient, accurate, and compassionate service. We manage incoming inquiries, process policy-related transactions, and provide education on our annuity products. Our department values collaboration, consistency, and a commitment to delivering excellent service. By focusing on clear communication and problem-solving, we support SILAC's mission to be a trustworthy and responsive partner. Job Overview: The Level 1 Customer Experience Representative is responsible for supporting incoming service needs with the majority of the work through incoming phone calls. This role serves as the first point of contact for customers and agents with issued policies or pre-sale questions, assisting with questions related to policy status, basic transactions, and general information. Representatives must demonstrate strong listening skills, accurate documentation, and a customer-first mindset. This role also acts as a gateway for professional development within the department. Job Details Starting Pay Rate: $21.75 Full Time or Part Time: Full-Time Standard Hours Per Week: Monday - Friday, 40 hours/week Work Schedule: Shift starts between 6:30 AM and 8:30 AM MT Schedule Type: In-Office with potential to go Hybrid in the future. What you'll do: Customer Support (Phone & Written): Respond to incoming calls and messages from policyholders, agents, and internal teams. Provide accurate, policy-level information in a professional and timely manner. Provide information and resources via email to agents and policyowners. Processing: Review and complete basic service requests such as address changes, annual reallocation of funds, and beneficiary updates. Ensure all requests meet internal and regulatory guidelines prior to processing. Documentation & System Navigation: Accurately record customer interactions and transaction details in appropriate systems. Navigate multiple internal platforms to locate policy data and job aids. Collaboration & Communication: Partner with teammates and cross-functional departments to resolve issues. Communicate updates, escalations, and service impacts to appropriate channels. Learning & Development: Participate in regular training and coaching sessions. Stay informed of product changes, procedural updates, and customer experience initiatives. Job Requirements Who you are: Required High school diploma or equivalent 1+ year of experience in a customer service, administrative, or call center environment Strong verbal and written communication skills Comfortable using multiple systems and following defined procedures Willingness to learn annuity products and financial service regulations Desired Experience in the annuity or life insurance industry Experience in a Customer Service Experience in a call or service center environment Familiarity with financial service terminology and processes BENEFITS: Medical Plans, including FSA and HSA Dental and Vision 401(k) (Roth and Traditional) Pet Insurance Parental Leave Paid Time and Sick Time off 10 Paid Holidays and 1 Birthday Pay Paid Volunteer Time College Tuition Reimbursement Communication during the recruitment process regarding interview requests or job offers will come directly from a recruiting team member with a silacins.com email address. At SILAC, we celebrate a diverse and inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal-opportunity workplace and strive to be a place where every employee feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or a special need that requires accommodation, please let us know. Job Posted by ApplicantPro

Job Description As a Customer Sales Representative, your primary responsibility is to ensure fabulous customer service at our gas island. You will promote and attempt to sell our various services, promotions, and discounts to customers while assisting them with fueling their vehicles. Primary Responsibilities: - Greet customers with a warm and welcoming attitude, ensuring a fabulous experience. -Proactively promote and attempt to sell car washes, detail services, and other promotional items. -Encourage customers to download our app and enroll in our loyalty program. - Assist customers with fueling their vehicles. - Process customer transactions for purchases in-store, including collecting payments, dispensing change, and issuing receipts. - Maintain cleanliness of the fuel island -Miscellaneous duties as assigned Benefits: - Fabulous advancement opportunities. - Enjoy a casual and fun workplace atmosphere. - Receive free employee car washes every pay period. - Access employee discounts on in-store products. - 401K, health, and dental benefits based on eligibility. - Earn paid time off based on eligibility. Job Requirements: - Ability to stand, walk, stoop, kneel, and crouch as needed during shifts. - Capable of lifting and moving up to 10 pounds regularly, with occasional heavier lifting. - Willingness to work outdoors in various weather conditions.

Come work with the highest-rated and fastest-growing Pest Control Company in the Midwest! We are looking for a qualified Customer Success Representative for our office in Orem, UT. We have full-time positions available. Your role is to provide quality customer service via email, phone, and text to the thousands of customers in the Midwest. Must have strong attention to detail. Must have the ability to multitask and work in a fast-paced environment. Must be able to learn new systems and protocols on a computer, be tech-literate, and be adaptable to technology. Job Type: Full-time Pay: $16.00 - $20.00 per hour Expected hours: 40 per week Benefits: Health insurance, paid time off Responsibilities - Answer inbound phone calls and assist customers with questions, concerns, and service requests - Schedule, reschedule, and confirm service appointments - Develop and maintain strong relationships with clients - Provide technical support to customers - Provide clear information about services, treatments, billing, and warranties - Resolve customer issues with professionalism, empathy, and follow-through - Accurately document customer interactions and updates in the system - Negotiate contracts and close agreements to maximize profits - Work closely with technicians and internal teams to ensure a smooth customer experience Experience - Previous customer service or call center experience preferred, but not required - Strong communication, service, and negotiation skills - Strong work ethic, reliability, and a willingness to learn - Positive attitude and genuine desire to help customers - Comfortable speaking with customers over the phone - Ability to remain calm, professional, and solution-focused with customers - Strong attention to detail and ability to document information accurately - Open to learning new systems, skills, and receiving feedback If you are a results-driven individual with a passion for customer success and communication, we invite you to apply for this exciting opportunity. Job Type: Full-time Benefits: 401(k) matching Health insurance Paid time off Work Location: In person

Benefits: 401(k) Health insurance Paid time off Come work with the highest-rated and fastest-growing Pest Control Company in the Midwest! We are looking for a qualified Customer Success Representative for our office in Orem, UT. We have full-time positions available. Your role is to provide quality sales and customer service via email, phone, and text to the thousands of customers in the Midwest. Must have strong attention to detail. Must have the ability to multitask and work in a fast-paced environment. Must be able to learn new systems and protocols on a computer, be tech-literate, and be adaptable to technology. Job Type: Full-time Pay: $16.00 - $20.00 per hour Expected hours: 40 per week Benefits: Employee discount health insurance, paid time off Responsibilities - Develop and maintain strong relationships with clients - Drive sales growth through account management strategies - Identify new business opportunities and lead generation - Negotiate contracts and close agreements to maximize profits - Collaborate with the sales team to achieve targets - Utilize Salesforce or similar CRM tools for account management - Conduct warm calling to prospective clients - Provide technical sales support to customers Experience - Proven experience in account management, sales, or related field - Strong communication and negotiation skills - Leadership abilities to drive results and motivate teams - Business development expertise to identify growth opportunities - Familiarity with market trends and competitor activities If you are a results-driven individual with a passion for sales and account management, we invite you to apply for this exciting opportunity. Compensation: $16.00 - $20.00 per hour Our Mission No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties Family-Owned. Family-Run. Family-First. At Evo Pest Control, we know what it means to be part of a family. As part of the Evo family we commit to doing whatever it takes to keep unwanted guests out of our customers' homes. That's why we offer a range of effective services to tackle existing pest problems and prevent future infestations before they start.

Job Description Welcome to the Traegerhood: Our business is BBQ, and business tastes good. Traeger invented the wood pellet grill over 30 years ago, and we've been revolutionizing outdoor cooking ever since. We're a team of disruptors, innovators, problem solvers, and food fanatics who are dedicated to bringing people together to create a more flavorful world. From our headquarters in Salt Lake City and beyond, we work tirelessly to provide a world-class experience to our customers, retailers, and especially our employees. If you're a team player who's dedicated to delivering top-quality results every day, then we want you to come cook with us! What You'll Do: Traeger is seeking a motivated Inside Sales Representative to manage and grow relationships within an established territory. This role combines strategic account management with consultative sales, requiring someone who can build strong partnerships while driving business growth. Based in Salt Lake City, this position offers an exciting opportunity to join a dynamic sales team in the outdoor cooking industry. How You'll Help Us Win: · Own and nurture a designated book of business within an established territory · Develop and execute territory-specific sales strategies to meet and exceed revenue targets · Maintain strong relationships with existing accounts through regular communication and proactive service · Conduct virtual product knowledge clinics and merchandising consultations · Monitor and analyze territory performance metrics to identify growth opportunities · Collaborate with Field Reps and Regional Sales Manager on strategic initiatives · Keep accounts informed of promotional schedules, new products, and seasonal offerings · Manage the complete sales cycle from prospecting to close · Document all customer interactions and maintain accurate records in Salesforce · Travel within territory (25%) to strengthen key relationships and support major initiatives What You'll Need to Succeed: · Minimum 1 year of customer-facing experience or a bachelor's degree · Exceptional communication skills with confidence in phone-based relationship building · Strong analytical abilities for sales planning and territory management · Proficiency in MS Office suite and Salesforce CRM · Excellent organizational skills with ability to manage multiple priorities · Self-motivated with a proven track record of meeting sales targets · Passion for outdoor cooking and BBQ culture (preferred) · Ability to travel 25% of the time Why You Will Love To Work Here: Be part of the most disruptive force in outdoor cooking Join a true team working towards a common goal Culture of risk-taking, innovation, & quality So. Much. Food. Full medical/dental/vision package to fit your needs 401k to help you plan for the future Tuition reimbursement Great discounts on all things Traeger Did we mention all the food?

Job Title: Inbound Sales Specialist Schedule: Full-time, Monday - Friday, 9:00 AM - 5:00 PM Company Intro: One of the fastest-growing pest control companies in the nation, Prime Pest and Lawn is on a mission to create the best Pest and Lawn service for our customers-spreading happiness through exceptional service. Position Overview: As an Inbound Sales Specialist, you'll be the first point of contact for potential customers reaching out to sign up for pest control services. This role is primarily inbound calls, with a small amount of outbound follow-ups, and is perfect for individuals with a sales or door-to-door background who are ready to transition into a stable, in-office role. You'll guide customers through their options, answer their questions, and close sales with confidence and clarity. Key Responsibilities: Answer inbound calls from customers seeking pest control services Effectively communicate service plans, pricing, and benefits Close inbound sales and enter customer info into CRM Make outbound follow-ups as needed Hit daily and weekly performance targets Maintain accurate records and follow-ups within the CRM Qualifications: 1+ years of sales experience (door-to-door, inside sales, or similar) Excellent phone communication and closing skills Comfortable working in a fast-paced, performance-based environment Experience with CRMs is a plus Must be able to work in-office at our Sandy, UT location Compensation and Benefits: $18/hour + commission Paid sick leave & vacation Apply today and turn your sales experience into a stable, high-earning office role-no more knocking required.

Who are Rocky Mountain Accessories? RMAC is a top-performing General Motors and Ford Accessories Distributor, and we are on an exciting growth trajectory. We provide exceptional service to over 180 Dealerships in 6 States. With over 100 years in the automotive industry and 20 years in the accessories business, we offer our Dealers the opportunity to incorporate Genuine OE Accessories into each customer's automobile purchase. With well over 10,000 SKUs, we have something for everybody. Wheels, tires, lift/level kits, tonneau covers, assist steps, superchargers and calibrators, floor protection, badging, etc. All of these products fall under the manufacturer's bumper-to-bumper warranty. Our Business is growing, and orders are coming in as fast as we can fill them. At RMAC, we're not just looking for team members; we're looking for future leaders. We need two new team members to receive inbound phone orders, process e-commerce orders from five sources, and answer any questions regarding pricing, availability, and fitment. Under the supervision of tenured Inside Sales Support, there is an opportunity for rapid advancement for those who excel in providing an exceptional experience for our Dealerships and their customers. Our organization will provide the tools, training, management, and competitive compensation to ensure your success. We want to talk to you today if you're ambitious and looking for a lucrative position with a clear path for growth! QUALIFICATIONS Customer Service and Consultive Sales Ability Maintain Professionalism and utilize tact when dealing with demanding customers and situations Proficiency in keyboarding and internet skills Organized and friendly personality Ability to learn and retain automotive accessories knowledge for all supported makes and models Team-orientated, organized, and self-motivated Ability to maintain attendance as defined by company policy Capable of working with little supervision near other co-workers Strong track record of positive customer satisfaction results Clean driving record and valid driver's license Willing to submit to a pre-employment background check and drug screen BENEFITS MEDICAL DENTAL VISION LIFE 401K Non-Commission and Commission pay plans PTO Opportunities for Advancement Employee discounts

We are seeking a motivated Inside Sales Representative to support the procurement of defense articles in support of our internal entities across global operations. This role plays a critical part in facilitating sales and procurement activities for Military and Law Enforcement customers within NATO countries. The ideal candidate brings strong inside sales experience, attention to detail, and comfort working in an international, regulated environment. Key Responsibilities Facilitate and coordinate the procurement and sales of defense articles in support of internal global entities. Serve as a primary inside sales contact for Military and Law Enforcement customers, primarily within NATO nations. Manage inbound and outbound sales communications via phone, email, and digital channels. Prepare quotes, proposals, and supporting documentation; track orders through fulfillment. Collaborate closely with internal teams including Business Development, Operations, and Compliance to ensure accurate and timely execution. Maintain accurate sales activity, customer records, and pipeline data in the CRM system. Support contract execution and ongoing customer relationships in a highly regulated environment. Participate in domestic and international travel as required to support sales efforts, meetings, and trade events (passport required). Qualifications 3+ years of inside sales experience, preferably in B2B, technical, or government-facing environments. Experience facilitating procurement or sales processes is strongly preferred. Prior exposure to defense articles, military equipment, or government contracting is helpful but not required. Strong communication skills with the ability to interact professionally with international customers. Detail-oriented with the ability to manage multiple orders and stakeholders simultaneously. Self-motivated, organized, and comfortable working in a fast-paced, global environment. Experience using CRM systems and standard sales tools. Willingness and ability to travel internationally and domestically. Compensation & Benefits Base Salary: $70,000 - $85,000 2 weeks Paid Time Off & 5 days Sick Leave International & Domestic Travel Opportunities ( Passport required) Note: Health insurance and 401(k) benefits are not offered at this time. 100% onsite Spanish Fork, UT Requirements: 3 years of Sales experience, (not in Defense/Military sales, just sales experience). Hiring 2 positions, ASAP!!!! To be considered Immediately email Amy at ********************* your resume and put: Inside Sales in the subject line.

Job Description Who we are: At HydraPak, we understand that the fast pace of research and ever-changing technology require not only the best quality products, but the broadest range of materials available. We offer expertise in products for high-tech applications with our nationally recognized team of professionals. We offer competitive wages, flexible schedules and our opportunities for growth are unmatched. What we are looking for: We need a passionate and motivated individual to join our inside sales team. We are looking for someone with a zest for life and enthusiasm for inside sales. Critical thinking, initiative, and the ability to motivate yourself and your team will be an integral part of this position. Responsibilities: Gain knowledge and expertise about our products Answer phone calls and emails finding solutions to customer needs Required skills: Basic computer knowledge Able to navigate Microsoft 360/XO to draft and send emails Top Benefits: Medical/Dental/Vision benefits 5% 401k match after 1 year Hours: M-F | 8:00am - 5:00pm

Starting Pay Model: $19.25/hr + uncapped performance bonuses Bonuses: $25 per completed meeting $50 per closed express/non-recurring product $100 per closed fully managed product Pay Model after Probationary Period*: $23.50/hr + uncapped performance bonuses Bonuses: First 3 completed meetings/month: $25 each Next 3 completed meetings/month: $50 each Meetings beyond 6/month: $100 each Closed express/non-recurring product: $100 Closed fully managed product: $200 *Probationary Period ends after 2 full calendar months after hire date. Who We Are: Logical Position is one of the fastest growing digital marketing agencies in the U.S. with hundreds of employees nationwide. We're constantly taking home awards including Inc.'s Best Place to Work (#3), the BBB's Torch Award for Ethics, and multiple performance-based awards from Google and Microsoft. Why You Will Love LP: Paid Time Off: You will accrue 14 days in your first year and increases over time with tenure. Volunteer Time Off: You will accrue 40 hours in your first year. Paid Holidays: You will receive a minimum of 7 paid holidays and 3 floating holidays awarded per anniversary year. Health, Vision, and Dental Insurance: Eligible on the 1st of the month following 60 days of employment, and LP will cover up to 75% for the employee premium depending on the plan that you select. 401(k) Match: Eligible following 90 days of employment, and LP will match 100% of the first 4% of income contributed. Paid Parental Leave: Eligible for up to 12 weeks. Paid Bereavement: Eligible for up to 5 days. Employee Assistance Program: Access to free and confidential coaching, counseling, work-life balance, and self-help resources. Flexibility to Work From Home: We have two offices-Lake Oswego, OR and Palatine, IL - but employees may choose to work from their home address. Remote Office Space Reimbursement: Eligible for up to $100 following 30 days of employment to improve your remote office space. LP provides you a work laptop, headset, mouse, and monitor. Work/Life Balance: We encourage a healthy work/life balance for all employees. A dynamic company with fantastic team culture atop a rapidly growing industry! Qualifications Tasks: Prospect (cold-call) via phone, email, and other methods to obtain qualified leads for a pipeline; consistently meet performance benchmarks for outbound calls and meeting scheduling to drive revenue growth Expectations for probationary period (hire month plus the following 2 calendar months) Weekly average of 45 calls a day Average 4 meetings scheduled per month Expectations following probationary period Weekly average of 45 calls and/or 60 minutes of talk time per day Average 4 meetings scheduled per month or 2 linked accounts Average 1.5 sales per month Maintain accurate records of interactions and activities in systems to ensure data integrity for reporting and pipeline management Assist leadership or team members with special projects, reporting, or administrative tasks as requested to support team efficiency and contribute to strategic initiatives Participate in internal meetings and training sessions to stay informed on company updates and continuously improve skills Support cross-departmental initiatives that enhance client experience or operational efficiency to foster collaboration and improve overall customer satisfaction Mentor or assist new team members during onboarding or training when requested to share knowledge and promote team development Required Skills & Certifications: Excellent interpersonal, verbal, and written communication skills Proficient in Microsoft Office Comfortable making cold calls and handling objections Ability to maintain professionalism and a positive attitude in difficult situations Highly organized with excellent time management skills and attention to detail Driven with a strong desire to learn, grow, and develop sales skills within a dynamic company and growing industry Self-motivated to complete tasks independently Works well in a team and collaborates effectively Ability to prioritize tasks and adapt to changing priorities Portrays Logical Position's core values: Integrity, Driven, Transparent, Dynamic, Collaborative, and Fun This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an employee in this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of said employee. An employee may be asked to perform other duties as required. The application window will close once a sufficient number of qualified candidates have been identified, which may occur before or after a conditional offer is made.

By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Sally Beauty: Build relationships and inspire loyalty. Recommend additional and complimentary products. Inform customers of current promotions and events. Set up advertising displays and arrange merchandise to highlight sales and promotional events. Ensure our customers are informed about and enrolled in our Loyalty program. Complete transactions accurately and efficiently. Maintain a professional store environment and communicate inventory issues. Demonstrate our Sally Beauty Culture Values. We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: The people are creative, fun and passionate about beauty. Generous product discount and free sample products. You will receive a great education regarding our products. You will have ample opportunity for growth. You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: High School Diploma or equivalent Must 18 years of age or older 1 + years retail sales/customer service experience preferred Must be available to meet the scheduling needs of the business Able to communicate with customers, co-workers and management in a clear and concise manner Ability to execute knowledge from product knowledge training to support with customer service Can read and explain product labels Can follow direction and perform other duties as assigned by Manager Legal wants you to know: Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity Sales Associate Job Description The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression. SALES FLOOR: * Understands organizational objectives and makes decisions that align with Company priorities * Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team. * Creates short- and long-term strategies to achieve personal metrics and performance goals * Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity * Represents Coach as a brand ambassador * Demonstrates Coach's Selling and Service expectations at all times * Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics * Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers * Creates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style * Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition. * Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value. * Remains aware and is clearly able to communicate current pricing and promotional strategy to customers. * Discusses product features and builds the sale by leveraging cross-selling skills and abilities. * Cross-sells and encourages beneficial product add-ons that relate to the customer's shopping needs * Sensitive to customers' needs and tailors approach by reading cues * Attends to the unique and individual shopping needs of each customer. * Works with multiple customers simultaneously and breaks away as appropriate * Follows up with customers consistently and genuinely to influence/close the sale * Flexes personal selling techniques to contribute to overall store financial results * Builds lasting and loyal relationships with customers * Leverages Coach's tools and technology to support relationship building and clienteling efforts * Creates enthusiasm and positivity for a shared vision and mission * Promotes and endorses a team selling environment * Fosters an environment of teamwork, trust and collaboration with internal and external customers * Remains solution oriented; is adaptable and flexible to changing business and store needs * Welcomes feedback and adapts behaviors as appropriate * Maintains a calm and professional demeanor at all times OPERATIONS: * Ensures all daily tasks are completed without negatively impacting service or Coach standards * Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner * Maintains a clean and tidy selling floor at all times * Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures * Replenishes inventory on sales floor as needed * Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor. * Supports cash-wrap when needed to process purchases, returns, and exchanges. * Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc. * Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations. Competencies required: * Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. * Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. * Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. * Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. * Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. * Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous sales experience, preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by a Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $19.50 General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 120851

Job Description The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence. Responsibilities and Duties Customer Relationship Management • Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction. • Foster strong relationships with valued customers, serving as a reliable and trusted service advisor. • Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services. • Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction. • Proactively identify potential issues and resolve them before escalation. Communication and Support • Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism. • Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system. • Effectively escalate customer requests to the appropriate internal personnel for swift resolution. Documentation and Organization • Accurately document all customer interactions, service requests, and status updates in the appropriate systems. • Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms. • Regularly review and update customer contact information to ensure accuracy. Reporting and Workflow Management • Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally. • Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback. Team Collaboration • Collaborate with internal teams to coordinate service workflows and ensure seamless communication. • Proactively share customer feedback and insights with the team to improve overall service quality. • Identify inefficiencies in service workflows and recommend actionable solutions to leadership. Skills and Competencies • Proficient in Microsoft Office applications (Word, Excel, Outlook). • Ability to guide, motivate, and develop team members. • Expertise in managing and resolving disputes effectively. • Flexible and creative problem-solving skills and a proactive, customer-focused mindset • Advanced communication skills with the ability to communicate clearly and effectively across different mediums. • Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively. • Comfort in presenting ideas and solutions to management and stakeholders. • Exceptional active listening skills and the ability to empathize with customers. • Time management and multitasking skills to handle multiple requests efficiently. • Build trust and rapport with both customers and internal teams. • Positive, solution-focused attitude with a commitment to accountability and self-improvement. • Friendly, courteous, and professional demeanor that fosters trust and loyalty. Qualifications • Associate degree or equivalent experience. • Minimum of 5 years of relevant customer service experience required. • Strong multitasking skills and ability to train and lead team members effectively. Physical Demands • Prolonged periods of sitting while working on a computer. • Occasional standing, bending, and other physical activities to support office or service-related tasks. • Repetitive hand movements associated with data entry and computer work. • Ability to lift and move up to 45 lbs. without assistance. Working Environment • Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas. • Minimal travel may be required for training or customer support activities