Customer Service Representative (CSR)
Inbound sale representative job in Fairmont, WV
Job Description
Are you ready to jumpstart your career in the banking industry? Clear Mountain Bank is seeking a Full Time CSR to join our NEW White Hall branch located in White Hall, WV. As a Customer Service Representative at Clear Mountain Bank, you play a crucial role within our Retail Delivery System. Reporting to the Teller Supervisor, your main focus will be on providing exceptional service to customers through handling various banking transactions. Apart from your core responsibilities, you'll also be involved in sales activities aimed at attracting new customers and deepening existing relationships. By mastering the deposit account opening process, you'll contribute to the overall branch sales function. Additionally, you'll be responsible for cash balancing, ensuring compliance with relevant regulations, and staying within drawer limits. Join our dynamic team and be a part of our forward-thinking approach to banking.
clear mountain bank: what drives us?
We care about our team and the communities we serve. Clear Mountain Bank is more than a local community bank; we are a team of passionate and dedicated individuals driven by integrity, value, service, and community. Thanks in large part to these standards, our team averages a tenure that doubles that of the national average. As our saying goes, we have roots where others have branches. And because of that, Clear Mountain Bank is committed to volunteering and supporting the various organizations in our community, as we have done for more than 130 years.
What we're looking for in a Customer Service Representative (CSR)
Knowledge and key skills required for the position are:
High School diploma or equivalent
1-2 years related experience in the banking environment
computer skills
friendly & personable
high level of integrity
detail-oriented
multi-tasker
strong communication skills
Will you join our team?
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
Background and Drug Screening Required
207 - Suncrest - Customer Service Representative
Inbound sale representative job in Morgantown, WV
Job Reporting Relationships Supervised by: Community Office Manager Supervises: None Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in a business or accounting curriculum; successful completion of First United Bank & Trust CSR Training Program; obtain and maintain appropriate Bank Product Knowledge Certification.
Skill(s): Moderate reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communicative and interpersonal relations skills; proficient eye-hand coordination; ability to operate various office machines; technical supervisory skills sufficient to provide guidance and training to other Customer Service Representatives; ability to lift approximately fifty (50) lbs. of coin; visual and auditory skills.
Experience: A minimum of two (2) years' customer service experience in related positions normally required.,.
General Responsibilities
Responsible for performing a variety of duties to support the paying and receiving function of the community office; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. provide technical guidance to customers around bank technology through demonstrations and assistance. Must demonstrate MYBANK core values and uncommon service standards; including: Modeling helpfulness, Yielding to the customer, Being passionate, Adapting solutions, Nurturing trust, Keeping it personal.
Essential Duties
1. Performs a variety of duties to support the paying and receiving function of the community office of which the following are illustrative:
a. Greets and serves customers in a friendly and courteous manner.
b. b. Maintains an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel.
c. Accepts and processes deposits of various account types.
d. Cashes checks within approved authority and operating policy.
e. e. Sells Cashiers Checks.
f. f. Recommends and demonstrates account service technology to enhance customer experience.
g. g. Completes CTR reports for multiple transactions or for transactions of $10,000 or more in cash.
h. h. Processes loan payments, and other related payments.
i. Processes night deposits and mail deposits.
j. Maintains branch cash vault.
k. Maintains an approved level of cash; turns in excess and mutilated cash.
l. l. Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis.
m. Prepares reports relating to the function, e.g., currency transactions, BSA reports, etc.
n. Processes daily work on Branch Capture for transmission to corporate office.
o. Maintains supplies and an awareness of Teller supply inventory control; orders coin and currency for branch as needed.
2. Refers customers requiring loan or deposit account servicing, inquires about bank products and services or opening new accounts to the branch Relationship Advisor, Community Office Manager or appropriate business line specialist.
3. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.
4. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place.
5. 5. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.
6. 6. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel.
7. 7. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy.
8. 8. Provides technical guidance and training to other Customer Service Representatives.
Ancillary Duties
1. May be required, on occasion, to provide safe deposit box services to customers.
2. 2. May be required to provide support in non-paying and receiving activities, e.g., new accounts, loans, etc.
3. May be required to balance and/or service ATM machines.
4. May be required to verify coin for vault cash control purposes.
5. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
Job Location
Various locations as assigned
Equipment/Machines
1. Telephone
2. Calculator
3. Copy machine
4. Fax machine
5. PC/Computer keyboard
6. Printer
7. Currency/Coin machines
8. Branch Capture equipment
9. Cash Advance equipment
10. ATM machines
11. Sorter
12. Currency verifier
13. Combination lock
14. Check cutter
15. Office doors & security equipment
Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit.
Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment.
12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance.
This position is an hourly position eligible for overtime.
Hourly Range
Minimum: $15.00
Maximum: $22.12
Customer Service - Highlands Sports Complex
Inbound sale representative job in Triadelphia, WV
CUSTOMER SERVICE TEAM MEMBER - Highlands Sports Complex Sports Facilities Management, LLC DEPARTMENT: OPERATIONS REPORTS TO: GENERAL MANAGER STATUS: PART-TIME ABOUT THE COMPANY: Highlands Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Triadelphia, WV. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Highlands Sports Complex is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC was awarded national and regional recognition as a Top Workplace in 2022 and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Customer Service Team Member is expected to provide excellent guest service while working in various departments of the facility. This position involves guest services, food and beverage departments, and events.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
* Interacting and assisting guests as needed
* Assist with events from set up to take down
* Perform various tasks related to scheduled work area
* Operate and balance a cash drawer
* Resolve all guest concerns and complaints and/or direct to appropriate Manager
* Complete special projects, daily assignments and other duties as directed by management
MINIMUM QUALIFICATIONS:
* Flexible work schedule (e.g., Week Days, Week Nights, Weekends, Holidays and long hours) and regular attendance necessary
* Must have reliable transportation
* Excellent communication skills, both verbal and written
* Ability to maintain focus in a high-volume, fast-paced environment
* Must have excellent computer skills and able to learn facility software
* Must have excellent guest service skills
* Must be detail-oriented and have outstanding organizational skills
* Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team Members
* Must work well with others
* Must take personal initiative for the betterment of the team and venue
* Commitment to the safety and well-being of others
WORKING CONDITIONS AND PHYSICAL DEMANDS:
* Must be able to lift 30 pounds waist high
* May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
* Will be required to operate a computer and register
* Facility has intermittent noise
PREFERRED:
* Have a basic understanding of sports
* Have a basic understanding of working with large amounts of money and being able to balance the register after each shift
* Age 18 or older
Customer Service Retention / Sales Representative - Onsite
Inbound sale representative job in Beckley, WV
Jumpstart Your Career with Ibex Beckley! Ibex Beckley is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.
About the Role: Sales & Retention Representative
As a Sales & Retention Representative, you'll be on the front lines helping customers-combining top-tier customer service with performance-based sales. This is your chance to make a difference in people's lives and earn big rewards.
Top performer in April received a $4,100 bonus in addition to the hourly rate!
We're looking for enthusiastic individuals with a can-do attitude. Even if you don't meet every qualification, we encourage you to apply. We value potential as much as experience.
Responsibilities
What You'll Do:
* Confidently promote and sell products and services
* Understand customer needs and recommend the best solutions to retain or upgrade their services
* Accurately process service changes and account updates
* Handle billing inquiries and resolve issues with professionalism
* Complete service/save orders and negotiate when needed
* Provide an outstanding experience in every interaction
Qualifications
What We're Looking For:
* Excellent communication and active listening skills
* Comfort and confidence in sales conversations
* Independent decision-making and problem-solving abilities
* High energy and a professional, positive demeanor
* Dependability with a strong record of attendance
* Solid data entry and basic math skills
* Adaptability to work in a fast-paced, collaborative environment
* Flexibility to work a variety of shifts
Requirements:
* Must be 18 years or older
* High school diploma or equivalent
* Must be able to work onsite at our Beckley, WV location
Auto-ApplyCredit Service Representative
Inbound sale representative job in Ansted, WV
READY FOR AN EXCITING OPPORTUNITY?
Lenders One is seeking a Credit Service Representative who will be responsible for conducting credit investigations and analyzing credit information pertaining to loans. In addition to verifying and updating credit information as requested by clients in support of the mortgage underwriting process, provide operational support to the production team through the course of the credit report supplement process. If you are up for the challenge, keep reading!
This position is only considering applicants currently residing in the United States.
Job Description
WHAT YOU GET TO DO
Provide excellent customer-centric service in line with company standards through inbound and outbound calls.
Analyze incoming electronic and telephonic information and credit/employment verification requests.
Manage incoming supplement requests as well as pending requests.
Direct calls and inquiries to appropriate area/function as applicable; liaise with other departments to handle requests and queries from customers effectively.
Ability to use discretion when processing sensitive personal information (PI); follow communication procedures, guidelines, and policies, ensuring compliance with data privacy regulations and secure handling of confidential information.
Provide timely and accurate information to incoming customer calls/electronic requests.
Process supplements on a timely basis. Meeting departmental goals on production, turn-time and quality while maintaining a volume of processing credit supplement request in a call center environment.
Investigate all available sources of credit and financial information.
Provide credit information and references for customers, loan officers, or other agencies as requested.
Use existing procedures to solve straightforward problems without the consistent need to exercise discretion.
Review and interpret credit reports and data contained within.
Adhere strictly to training manual and procedures, following all workflows and documents.
Answer incoming phone calls within 3 rings.
Adhere to and maintain compliance with all Federal and State regulations and policies and procedures.
Maintain a deep understanding of credit products, services and policies to ensure accurate and consistent communication to the customer.
Qualifications
WHAT ABOUT YOU? You have…
Experience in the financial services in the mortgage services industry is a must.
Strong understanding of credit services and regulations preferred.
Customer service experience in a professional environment.
An understanding of some complicated issues like foreclosure, bankruptcy and other implications on status with handling credit verifications.
Excellent communication, decision making, persuasion and problem resolution skills.
Experience working for a fast-paced, goal oriented and team based structured environment.
Proficiency in Microsoft Office applications.
Bilingual is a plus.
Additional Information
WORKING AT ALTISOURCE ADVANTAGES
Prosperity
• Competitive salary based on your experience and skills at $18.00-$20/hour, depending on experience
Good Health
• Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance
Happiness
• Paid holidays (including the day after Thanksgiving), plus 19 days of paid time off, for a total of 28 paid days off per year
Our Innovation Starts with
YOU
!
Altisource's Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.
We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business.
Representative II, Customer Service Ops
Inbound sale representative job in Charleston, WV
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory
+ Provide problem resolution for order issues in a timely manner including delays
+ Process non-routine orders such as product samples that have special requirements
+ Multitask in a fast paced environment
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems
+ Team-oriented mindset
+ Strong organizational skills and attention to detail
+ Excellent communication skills
+ A passion for healthcare
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Other duties as assigned.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Customer Service Representative
Inbound sale representative job in Inwood, WV
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.
Position:Customer Service Representative
Shift:Monday- Friday
Hours: 3:30pm-12am
Pay:$21.10 per hour + $0.75 shift differential
In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:
* Need 6 months of warehouse experience
* Basic computer knowledge
* 6 months CSR experience from other companies, database knowledge preferably SAP, Microsoft excel, Word.
* Willing to work Overtime.
Be part of the world's largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:
* Affordable medical, dental, and vision coverage available beginning on your 30thday
* PTO program for all associates, including paid holidays and vacation
* 401(k) with generous company match
* Tuition reimbursement program
* Excellent training and career advancement opportunities
Grow your skills. Shape your world.
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
* Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
* Maintain customer records and update account information.
* Maintain financial accounts by processing customer adjustments.
* Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
* Perform other duties as assigned.
Required Education and Experience:
* High School Diploma or Equivalent
* 0-12 months of system, data entry or reporting experience
* 0-12 months of warehouse experience, preferred
Our Organization is an equal opportunity employer.
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Packaged Gases Customer Service Representative - HUNTINGTON
Inbound sale representative job in Huntington, WV
Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns. Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service.
Essential Function
1. Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs.
2. Provides quotes or completes the sale, if campaign appropriate to directly gain new business.
3. Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up.
4. Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise.
5. Manages requests for products, price and technical information.
6. Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks.
7. Maintains showroom cleanliness by procedures set forth by management.
8. Identifies sources of leads and manages the pre-qualification process in collaboration with sales and corporate marketing.
9. Tracks result of outbound campaign efforts.
10. Backs up inbound customer service, as needed.
11. Comply with all DOT and OSHA regulations.
12. Ensure all safety rules are strictly observed.
13. Perform other projects and duties as assigned
* Performs other duties as assigned
* Complies with all policies and standards
Knowledge, Skills and Abilities
* High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable.
* Excellent customer service skills. Ability to establish and manage customer relationships
* Ability to work independently and under some pressure to meet deadlines.
* Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
* Ability to learn MTG's business/product types/organization/transaction systems
* Excellent Telephone Communications Skills
* Excellent Organizational Skills
* Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook E-mail)
Physical Demands
Stationary Position - FREQUENTLY
Move/Traverse - OCCASIONALLY
Stationary Position/Seated - FREQUENTLY
Transport/Lifting - FREQUENTLY
Transport/Carrying - FREQUENTLY
Exerting Force/Pushing - OCCASIONALLY
Exerting Force/Pulling - OCCASIONALLY
Ascend/Descend - OCCASIONALLY
Balancing - OCCASIONALLY
Position Self/Stooping - OCCASIONALLY
Position Self/Kneeling - OCCASIONALLY
Position Self/Crouching - OCCASIONALLY
Position Self/Crawling OCCASIONALLY
Reaching - FREQUENTLY
Handling - FREQUENTLY
Grasping FREQUENTLY
Feeling - RARELY
Communicate/Talking - CONSTANTLY
Communicate/Hearing - CONSTANTLY
Repetitive Motions - FREQUENTLY
Coordination - OCCASIONALLY
Travel Requirement: None
The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability.
Customer Service Representative
Inbound sale representative job in White Hall, WV
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
Customer Service Representative
Inbound sale representative job in Charleston, WV
Job Description
The Poca Valley Bank
Customer Service Representative
Poca Valley Bank is seeking a qualified customer service-oriented individual to fill full-time teller position.
The right candidate will possess:
A professional demeanor and able to provide outstanding customer service.
The position is responsible for:
Handling customer transactions accurately and to develop customer relationships through cross-selling products and services.
Sales
Ongoing annual training
Poca Valley Bank offers a competitive salary and benefits.
Customer Service Representative - State Farm Agent Team Member
Inbound sale representative job in Charleston, WV
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Inbound sale representative job in South Charleston, WV
Job DescriptionBenefits:
Group Life Insurance
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative with Cameron Vance, State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Follow up with customers to increase retention.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Inbound sale representative job in Nitro, WV
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Wade Walters - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Inbound sale representative job in Ranson, WV
ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!
ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality.
This is an onsite position.
Major Job Duties:
Handle inbound calls by asking probing questions to uncover sales and service opportunities
Evaluate sales methods and company programs to meet current customer needs and develop potential business leads
Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up
Handle each call with a high level of professionalism, warmth and eagerness
Possess a working knowledge of all ThompsonGas products and service offerings
Hold a thorough understanding of policies and procedures related to safety, product delivery and service
Provide timely and accurate information on customer order status
Lead outbound calling operations in effort to collect from past due customers
Enter and update customer account information in CARGAS and MPX systems
Process billing payments for walk-in customers
Responsible for processing driver daily paperwork
Other duties and projects as assigned
Education and Experience:
Degree or equivalent experience required
3+ years of Customer Service experience (Call center experience preferred)
Sales experience strongly preferred; ability to upsell products in highly competitive environment a must
Previous experience with CARGAS and MPX systems preferred, but not required
Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers
Excellent computer skills including Microsoft office and data entry skills
Ability to organize, multi-task and prioritize assignments in a fast-paced environment
High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner
Flexible to work OT and weekends as needed during busy season
PERKS WITH US!
Medical, Dental, Vision, and 401k with IMMEDIATE eligibility
Disability and life insurance
Paid time off that increases with tenure
Daily Pay Option that offers great flexibility and financial control
Employee training programs with career development/advancement opportunities
Employee recognition program
Quarterly bonus potential
Paid maternity and parental leave benefits
Tuition reimbursement program
This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law.
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Inbound sale representative job in Bridgeport, WV
Job DescriptionBenefits:
Hourly Plus Commission
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chad Reppert - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Inbound sale representative job in Pennsboro, WV
ABOUT THE ROLE As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your professional development is prioritized. Join us and become an integral part of our winning team.
This is a hybrid role based out of our Pennsboro, WV plant requiring 2 days in the office per week.
WHAT YOU'LL DO
Customer Support: Serve direct customers and consumers by providing product and service assistance and resolving issues to ensure a high-quality customer experience. Take personal responsibility for each interaction, regardless of brand, to ensure customer needs are met from initial order receipt through delivery, invoicing, and warranty. Complete all assigned responsibilities within the requested timeframes.
Account management: Ensure leadership and sales team members are informed of pertinent activities related to each customer account. Monitor orders using routine exception reports and intervene as necessary to ensure smooth processing and maximum customer satisfaction.
Information Accuracy: Provide customers with accurate information regarding pricing, market conditions, product updates, and any other factors that may impact their order. Ensure clear communication and understanding of any changes or issues. Encourage use of portal, as appropriate.
Issue Resolution: Assist customers and sales team members with inquiries or problems concerning their orders, such as quality, delivery coordination, product availability, pricing, and billing. Provide prompt and efficient responses to ensure swift resolution.
Technical Support: Offer product technical information to respond to customer inquiries and recommend alternative materials or products when necessary. Connect customers with qualified divisional personnel for more sophisticated technical inquiries.
Collaboration: Partner with sales and operations teams to ensure a premier customer experience is achieved through effective communication and collaboration.
Escalation Management: Promptly engage Team Leads when appropriate to ensure escalated issues are promptly addressed.
Continuous Improvement: Support colleagues by contributing to process improvements and special projects aimed at increasing customer satisfaction and optimizing internal workflows.
Qualifications
Qualifications:
* Education: High School Diploma or equivalent required; bachelor's degree is a plus.
* Experience: 1-2 years of proven direct customer and consumer support experience, preferably in the building products industry.
* Industry Knowledge: Understanding of the building products industry and sales management experience in dealer, distribution, and/or two-step channel segments prefer.
* Technical Proficiency: Proficient in telecom software; Microsoft Office applications including Word, Excel, PowerPoint, and CRM.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Why work for Cornerstone Building Brands?
Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.
* Full-time is defined as regularly working 30+ hours per week. Union programs may vary depending on the collective bargaining agreement.
Cornerstone Building Brands is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at ************ or *******************************. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at ************ or *******************************. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
All your information will be kept confidential according to EEO guidelines.
California Consumer Privacy Act (CCPA) of 2018
Must be at least 18 years of age to apply.
Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.
Customer Service Representative - State Farm Agent Team Member
Inbound sale representative job in Buckhannon, WV
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Licensing paid by agency
4 day work week offered after 1 yr of employment
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Inside Sales Representative
Inbound sale representative job in Beckley, WV
Ascential Buildings is a family-owned retailer that provides high-quality, innovative backyard storage solutions. We offer a wide variety of barns, sheds, carports, garages, and greenhouses, with flexible payment options like rent-to-own and financing, to customers within a 30-mile radius.
At our core, we're a small business with a strong, close-knit team culture. Our owner is actively involved and deeply committed to the well-being of every employee, not just the bottom line. We believe our work is more than just selling buildings-it's about serving our employees and customers, guided by our faith and values. This focus makes our work feel incredibly fulfilling and rewarding.
We're looking for passionate Product Specialists to join us. You won't have to worry about cold calling, as we provide all the leads you need to succeed. Our uncapped compensation plan is designed to reward your motivation and hard work, giving you the opportunity to build a solid, rewarding career. If you're ready to make a meaningful impact and be part of a team that truly cares, we'd love to hear from you.
Purpose: To build a resilient business where people thrive and God is glorified.
Niche: To revolutionize the buying process by providing hands-on assistance and a one-stop-shop, personalized buying experience.
Core Values:
We are happy, helpful, and customer-focused.
We think positively and act with integrity.
We are ambitious, self-motivated, and knowledgeable.
We adapt to change, learn quickly, and enjoy our work.
We embrace a supportive, sales-focused, and relationship-oriented culture.
Requirements
A Product Specialist is focused on selling products and services, primarily through phone calls, emails, and online communication. They are responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process within a defined territory or market.
Tasks a Product Specialist will complete on an ongoing basis:
Sales
Understanding customers' needs and identifying sales opportunities.
Answering potential customers' questions and sending additional information.
Explaining and demonstrating features of products and services to the customer.
Maintaining our CRM database of current and potential customers.
Closing sales and achieving sales targets.
Administrative
Customer service after the sale.
Answering incoming calls.
Managing monthly inventory and pricing of all buildings.
Benefits
Medical
Dental
Vision
Paid time off
Tuition reimbursement
Auto-ApplyInside Sales Representative
Inbound sale representative job in Fairmont, WV
We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets.
Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing.
Job Description
CurryTek Management Group is one of the leading promotional marketing firms in the Fairmont area! We are seeking candidates with an entrepreneurial spirit, motivated by the opportunity to work in a fast-paced environment. Our marketing and sales team is comprised of people from all walks of life who share a common belief that anyone with a good sales strategy, who is willing to work hard, and maintain a positive mental attitude will be successful in their endeavor.
Because our sales associates are like-minded, and are not competing with each other for clients, CurryTek Management Group has a friendly, family style environment in which friendly competition is both encouraged and rewarded.
Overview of Position:
· Exclusive marketing and campaign development
· Responsible for executing individual and group sales techniques that explain product information adequately
· Follow sales and marketing strategies to ensure success in selling through accurate and complete product explanations
· Performance based promotions
Work Environment:
· Variable: individual and group sales presentations
· Appearance at all times must represent the company's professional image
· Team environment in which personal performance is recognized and rewarded
· Friendly competition with representatives both locally and nationally
· Positive team atmosphere
Qualifications
· Strong verbal communication skills
· Ability to identify and meet customers' needs
· Independent self-motivator
· People-oriented
· Entrepreneurial mind set
· Ability to work independently as well as in teams
No experience necessary! We provide you with hands-on, fully paid training to help you succeed and grow within the business!
Positions limited! Don't wait to apply!
Additional Information
Like us on Facebook
Follow us on Twitter
Find us on LinkedIn
Check out our website at
********************
Inside Sales Representative
Inbound sale representative job in Poca, WV
Pac-Van, Inc., a wholly-owned subsidiary of General Finance Corporation, provides storage and office space solutions to its customers through the leasing and selling of storage containers, mobile office trailers, modular buildings and bulk liquid storage frac tanks. The company serves a wide variety of customers, including those in the commercial, construction, education, government, health care, industrial, and retail sectors. Committed to providing high quality products, dependable service and sales excellence, Pac-Van, Inc. is headquartered in Indianapolis, Indiana, and has over 60 offices throughout North America.
Job Responsibilities:
· Lease and sell mobile offices, modular buildings, storage container products, ground level offices and mobile offices
· Develop and build profitable, long-term customer relationships
· Sales activities: prospecting, value selling, and closing
· Outside Sales Calls
Candidate Requirements:
· Must have superior marketing skills
· Valid Drivers License
· Ability to quickly develop a deep understanding of the business to enable effective operating decision-making
· Strong selling skills
· Computer & IT proficiency, including Microsoft Word and Excel
· A track record of business success and responsibility growth
· Driven to succeed - a Make it Happen attitude
· Effective priority setting and time management
· High expectations of self and others
· Relationship builder and effective communicator
· Adherence to core company values: dependability, dedication, relationships, initiative, and ingenuity.
· Local travel
Benefits:
· Medical, 3 plan types, partial company pay
· Life Insurance, company pay
Voluntary coverage:
· Dental
· Vision
· Life Insurance, self and/or family
· Short Term Disability
· Long Term Disability
· 401(k) plan with company match
Pac-Van is an Equal Opportunity Employer.
Auto-Apply