Customer Service Representative
Inbound sale representative job in Chicago, IL
Job Details:
The Customer Service Representative is the first person in the walk-up center that a customer comes in contact with for assistance. This position provides professional, knowledgeable, and courteous face to face customer support to all cardholders. This position typically works under close supervision and direction.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Assist Patrons regarding run transit fare payment programs.
Processes all card registrations, faxes and emails inquiries within contractual Key Performance Indicator timelines and accuracy requirements
Notifies management of all encounters that deviate from established policies, procedures and written/verbal instructions.
Processes lost/stolen, damaged/defective cards patron requests.
Processes authorized refunds via electronic transfers and banked money
Processes Fare Adjustment Envelopes (FAE) as needed
Assists with web account set-up and web access issues
Initiates outbound courtesy calls as needed.
MINIMUM JOB REQUIREMENTS:
Bilingual English/Spanish. High School Diploma or equivalent. AA degree preferred. Plus a minimum of two years experience in Customer Service/Retail. Must be a good team player, possess a positive attitude, be self-motivated and excel in a fast paced environment. Able to work and respond in a time-sensitive environment. Willing to work extended hours. Ability to type 40+ WPM. Proficient in Microsoft Office.
1st Shift: 8:30am-5:00pm
Part-Time Customer Service Representative
Inbound sale representative job in Deerfield, IL
CUSTOMER SERVICE REPRESENTATIVE, PART-TIME
Global Electronics Association, the global trade association for the electronics manufacturing industry, seeks a PART-TIME CUSTOMER SERVICE REPRESENTATIVE (CSR). The CSR will Provide best in class service and support for Global Electronics Association's customers and members. Assure high levels of customer satisfaction through quality interactions and timely follow up. Educate customers about the Association's products and services, as necessary. Guide customers to online resources. Monitor issues and provide necessary follow-up and maintain consistency of service. The CSR reports to the Customer Service Manager.
RESPONSIBILITIES
Phone and Email Support - 85%
• Provide a delightful experience for all customers by engaging in polite, positive, professional, and upbeat interactions via phone and in writing.
• Use and share knowledge of company products, services, and policies to assist customers with inquiries, complaints, or problems.
• Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers and members feel supported and valued.
• Engage in active listening with callers, conferencing and clarifying information and diffusing angered customers/members.
• Communicate with customer and partners via email in a professional and thorough manner.
• Building lasting relationships with customers, members and internal team members based on trust and reliability.
• Make recommendations for products and services that better suit customer/member needs or complement the products in which they are interested.
• Seek answers to customer inquiries. Escalate issues, as necessary. When appropriate connect customers with other departments/colleagues for higher level support.
• Process phone, email, and web orders in a timely and accurate manner.
• Resolve backorders, follow up on order fulfilment, and keep customers updated on ship dates.
• Process returns and other transactions as necessary within the ERP system.
• Verify and update customer information before processing transactions, add new customer records to database when record does not exist.
• Document all support activities with the case management system.
Special Projects - 15%
• Assist management with projects as needed.
• Handle regular data entry projects and assist other internal teams with assigned projects as needed.
• Assist with trade show projects as needed.
• As time allows, review data and process flow in NetSuite and suggest improvements.
• Conduct testing of system updates as assigned.
• Represent the “voice of customer” on teams and in meetings/conversations, as necessary.
REQUIREMENTS
• High school diploma or equivalent, some college preferred.
• 2 years of experience working with customers.
• Excellent oral and written communication skills to effectively communicate with employees, customers, partners, and vendors.
• Ability to work independently and collaboratively.
• Ability to exercise proven computer skills. Familiarity with Microsoft Office, Skype/Zoom, and customer relationship management software a plus (e.g. SalesForce.com, NetSuite, Microsoft CRM, or equivalent).
• Knowledge of and the ability to use a variety of standard office equipment such as a headset, telephone, and copy machine.
Global Electronics Association is an Equal Opportunity Employer offering a competitive salary and excellent employee benefits. The Association has a hybrid/virtual work environment. Position reports to the Bannockburn, IL office.
The pay range for this position is $20 - 25 per hour. The Association considers education, experience, internal equity, and other qualifying criteria to determine starting payrates. In addition to compensation benefits, Global Electronics Association offers a variety of health and welfare benefits, based on eligibility, including job status/hours worked each week.
Please send resume and cover letter to e-mail: ****************************** Subject line should say: PT CSR
The Global Electronics Association, formerly known as IPC, is the leading voice of the $6 trillion global electronics industry. Since 1957, we've supported the growth and success of more than 3,000 member companies across the electronics supply chain, from design and printed boards to advanced packaging, assembly, and testing.
As a member-driven organization, we deliver internationally recognized standards, trusted certification programs, workforce education, market intelligence, and public policy advocacy to strengthen and advance the global electronics ecosystem. Our mission is to enable better electronics for a better world through smarter collaboration, resilient supply chains, and shared innovation.With global headquarters in Bannockburn, Illinois, the Global Electronics Association has operations in Belgium, China, Germany, India, Japan, Korea, Malaysia, Mexico, Taiwan, and the United States and a presence across dozens more countries to support its members.
Personal Lines Customer Service Representative
Inbound sale representative job in Bartlett, IL
About Us
Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years. As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry.
We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business-delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees' health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees' benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest. We offer competitive salary, generous benefits, and the option for hybrid work.
Personal Lines Customer Service Representative
Position Summary
The primary function of this role is to provide exceptional service to clients by assisting with policy inquiries, processing changes, and ensuring client satisfaction across all personal lines insurance products, including auto, home, renters, and umbrella policies.
Responsibilities:
Respond promptly and professionally to client inquiries via phone, email, and in-person.
Process policy changes, endorsements, renewals, cancellations, and billing inquiries.
Educate clients on policy coverage, limits, and options to ensure they have appropriate protection.
Collaborate with insurance carriers to resolve client issues and ensure timely processing of requests.
Maintain accurate and up-to-date client records in the agency management system (Applied Epic).
Identify opportunities to cross-sell or upsell additional personal lines products.
Assist with new business quoting and application processing as needed.
Ensure compliance with all regulatory requirements and internal procedures.
Other duties as assigned.
Qualifications:
High School Diploma or equivalent required; Associate or Bachelor's Degree a plus
Valid and relevant Property & Casualty license within state of business, or willingness to obtain the license within 90 days of employment
1-2 years of experience in personal lines insurance or a customer service role
Strong knowledge of personal lines insurance products and industry practices
Proficiency in agency management systems (Applied Epic) and Microsoft Office Suite (Word, Excel, Outlook)
Excellent communication, interpersonal, and problem-solving skills
Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment
Ability to pass a criminal background check as permitted by law
Schedule: Monday-Friday, 8:30am-5:00pm
Office Location: 852 W Bartlett Road, Bartlett, IL 60103
Benefits:
Competitive Compensation Commensurate with Experience
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Customer Service Representative
Inbound sale representative job in Chicago, IL
Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood.
Hybrid schedule, 2/3-days a week in office.
Temporary: ASAP through end of the year
$20-$22/hour based on experience
Job description
We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities
Make outbound membership renewal calls
Inbound calls
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Skills
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Schedule
Monday-Friday, 8:30am-5pm
Client Services Representative
Inbound sale representative job in Bolingbrook, IL
The Client Success Manager is responsible for leading client support across assigned client accounts, ensuring accuracy, speed, and responsiveness at every step of the order lifecycle. Serves as a subject matter expert and key liaison between Sales, Client Success, and Production teams, this role translates client needs into seamless production and delivery. Must excel independently and collaborating cross-functionally to deliver outstanding client experiences.
Manage the end-to-end process of the order lifecycle (PO data entry, confirmation, changes, tracking, and invoicing via ERP system).
Link Client Services/Sales with Operations for daily order processing and updates.
Coordinate across Production, Scheduling, Procurement, Quality, and Shipping teams for accurate and on-time fulfillment.
Maintain and update WIP/dashboards; share timely updates with respective teams.
Follow SOPs, maintain data accuracy and quality standards.
Support Client Service management on client visits, audits, press checks.
Investigate and quickly resolve quality issues with Production/Quality teams.
Provide team backup; train on SAP and other tools.
Qualifications:
Bachelor's degree in Business Administration or related field required.
Minimum 5 years of experience in a similar or related client-facing role.
Order management experience in a Manufacturing, Printing, Financial, or related environment.
Advanced working knowledge of end-to-end client order processes across varying client types.
Strong organization, planning, and multitasking skills with high attention to detail.
Excellent written and verbal communication skills; professional and client-oriented demeanor.
Self-motivated, proactive and team-oriented, with a proactive and collaborative approach to meeting client expectations and deadlines.
ERP experience required with respect to order processing, inventory management, status monitoring and receiving; SAP strongly preferred.
Proficient in Microsoft Office (Word, Excel, Outlook, Teams); experience in digital file navigation and document handling.
Experience in the card, payment or printing industries strongly preferred.
The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
BENEFITS INCLUDE
Medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.
Customer Service Representative
Inbound sale representative job in Chicago, IL
Job Title: Customer Service Representative - Producer Services
Duration: 6 months Temp to Perm
Hourly contract Position (W2 only)
Note:
Job Hours of operation 7:30am-8:00pm central time
Job Schedule-Some Saturday hours may be required.
Job Schedule-five days on site.
TEMP TO PERM
bilingual is a plus but not required
Job Hours-40 hours
Interview process- 1 Interview - Onsite/WEBEX
Client, is seeking a Producer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!
Job Summary
The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems.
Responsibilities
Demonstrate consistent good quality and performance results.
Provide consistent service that is customer focused and professional.
Supporting Field Sales agents with insurance product information
Assist with basic technical troubleshooting
Be able confident and capable to handle all new business, underwriting, claim and compensation situations.
Learn soft skills while communicating with customers
Focus on customers' needs and develops a customer centric approach in servicing customer's needs.
Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's.
Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.
Learn all policy product lines, all procedures for the core and worksite calls.
Provides support for business partners as needed.
Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership.
Skills
Ability to effectively communicate and build strong partnerships with newer employees.
Basic computer skills and knowledge of database software.
Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise.
Demonstrated attention to detail, organizational skills, and time management skills.
Ability to work a flexible schedule to meet the needs of the business and performance requirements.
Friendly and professional demeanor.
Excellent communication and interpersonal skills.
Ability to remain calm in stressful situations.
Supplemental insurance knowledge and licensing is a plus.
Bilingual language proficiency is a plus.
Bilingual skills (verbal, written, read) in Spanish a plus
Competencies
Problem solving - take an organized and logical approach to thinking through problems and complex issues
Initiative - Willing to do more than is required or expected
Adaptability - ability to redirect personal efforts to respond to changing environment
Results Oriented - effectively executes son plans, drives for results and takes accountability for outcomes
Qualifications - External
Education and Experience
High school diploma or general education degree (GED); Associate degree preferred.
2+ years' experience in a contact center environment preferred.
Compensation:
The hourly rate for this position is between $20.00 -$22.00 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations
Customer Service Representative
Inbound sale representative job in Schaumburg, IL
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where resourcefulness and problem-solving are key? If so, we have the perfect opportunity for you!
We're seeking a Customer Support Representative to join our dynamic team. In this role, you'll be the backbone of our account support operations-handling everything from email and phone inquiries to resolving complex issues for drivers and internal stakeholders. Your professionalism and ability to think creatively will make a real impact every day.
What You'll Do
Serve as the primary support for account managers who oversee fleet operations.
Assist with vehicle ordering and provide top-notch customer service for drivers and clients.
Manage high-volume email and case inquiries, ensuring accurate documentation in real time.
Handle unique challenges-whether it's helping a driver with an impounded vehicle or guiding them through future service needs.
Make outbound follow-up calls and maintain clear, professional communication.
Utilize internal systems (CARE) to track and resolve issues efficiently.
Perform data-related tasks such as creating vehicle selectors, processing billing changes, generating reports, and updating driver information.
Use Excel functions (including VLOOKUP and basic pivot tables) to organize and analyze data.
What We're Looking For
2+ years of office-based customer service experience
Strong written and verbal communication skills
Professional presence for virtual meetings (via Teams)
Proficiency in MS Office Suite (Outlook, Word, Excel)
Ability to multitask across multiple databases and monitors
High school diploma or equivalent
Typing speed of at least 40 WPM
Experience with Salesforce CRM preferred
Key Skills
Customer Service | Data Entry | Problem Solving | Microsoft Office | Email Communication | Salesforce CRM | Excel (VLOOKUP, Pivot Tables)
Why You'll Love This Role:
You won't just be answering calls-you'll be solving problems, building relationships, and making a difference for drivers and stakeholders. If you're resourceful, detail-oriented, and thrive on helping others, this is your chance to shine.
Ready to join a team that values your expertise and professionalism? Apply today!
Job Type & Location
This is a Contract position based out of Schaumburg, IL.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Schaumburg,IL.
Application Deadline
This position is anticipated to close on Dec 15, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Call Center Customer Service Representative
Inbound sale representative job in Chicago, IL
Job Title: Customer Service Representative - Producer Services
Duration: 6 Months (Contract to Hire -CTH)
No. of Positions: 1
Job Hours of operation 7:30am-8:00pm central time
Job Schedule-Some Saturday hours may be required.
Job Schedule-five days on site.
TEMP TO PERM
bilingual is a plus but not required
Job Hours-40 hours
Interview process- 1 Interview - Onsite/WEBEX
JOB SUMMARY
The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems.
RESPONSIBILITIES
• Demonstrate consistent good quality and performance results.
• Provide consistent service that is customer focused and professional.
• Supporting Field Sales agents with insurance product information
• Assist with basic technical troubleshooting
• Be able confident and capable to handle all new business, underwriting, claim and compensation situations.
• Learn soft skills while communicating with customers
• Focus on customers' needs and develops a customer centric approach in servicing customer's needs.
• Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's.
• Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.
• Learn all policy product lines, all procedures for the core and worksite calls.
• Provides support for business partners as needed.
• Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership.
SKILLS
• Ability to effectively communicate and build strong partnerships with newer employees.
• Basic computer skills and knowledge of database software.
• Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise.
• Demonstrated attention to detail, organizational skills, and time management skills.
• Ability to work a flexible schedule to meet the needs of the business and performance requirements.
• Friendly and professional demeanor.
• Excellent communication and interpersonal skills.
• Ability to remain calm in stressful situations.
• Supplemental insurance knowledge and licensing is a plus.
• Bilingual language proficiency is a plus.
• Bilingual skills (verbal, written, read) in Spanish a plus
EDUCATION AND EXPERIENCE
• High school diploma or general education degree (GED); Associate degree preferred.
• 2+ years' experience in a contact center environment preferred.
Csr & Sales Associate
Inbound sale representative job in Chicago, IL
Job Description
Are you outgoing, ambitious, and ready to build a career that lets you grow, travel, and earn great money?
At AGI, we're not just hiring - we're developing tomorrow's leaders. Our company helps young professionals build real-world sales, communication, and leadership skills through hands-on customer interaction.
You'll be part of a fun, high-energy team that represents top brands in the field. If you're someone who thrives on face-to-face connections, teamwork, and learning fast, this opportunity is for you. We train you from the ground up, so no prior experience is needed.
Compensation & Benefits
Hourly or Commission-Only Options (depending on experience)
Average Weekly Pay: $800-$1,500
Bonus Incentives: cash prizes, team trips, and contests
Paid Training and continuous mentorship from industry leaders
Career Growth: opportunities to move into leadership or management
Travel Opportunities - regional events, retreats, and conferences
Fun, supportive environment - team nights, networking, and recognition events
Compensation:
$800 - $1,500 per week
Responsibilities:
Engage with customers to understand their needs and provide tailored solutions.
Represent top brands with professionalism and enthusiasm during face-to-face interactions.
Collaborate with team members to achieve sales targets and enhance customer satisfaction.
Participate in ongoing training sessions to refine your sales and communication skills.
Contribute to a positive team environment by sharing insights and supporting colleagues.
Track and report sales activities and outcomes to ensure transparency and accountability.
Adapt to changing market trends and customer preferences to maintain a competitive edge.
Qualifications:
Experience in customer service or sales is a plus, but not required.
Ability to engage and communicate effectively with diverse customers.
Proven track record of working collaboratively in a team setting.
Strong problem-solving skills to tailor solutions to customer needs.
Willingness to learn and adapt to new sales techniques and market trends.
Ability to maintain professionalism and enthusiasm in face-to-face interactions.
Comfortable with tracking and reporting sales activities for transparency and growth.
About Company
Our mission is to inspire the next generation with optimism, teamwork, and results. We adhere to our core values and have a people-oriented environment that is exciting and professional! We encourage personal growth for our associates as we expand our business into new markets. We offer advancement opportunities with promotions based on performance and experience. Hard work and having fun are what we're all about.
Customer Service and Inbound Sales Representative
Inbound sale representative job in Batavia, IL
Full-time Description
Our Customer Service and Inbound Sales Representatives are key members of our Marketing and Sales team. They ensure delivery of first class, genuine and personalized customer experiences by addressing and supporting the business needs of each customer. They are motivated to serve new and existing customers and assist in generating additional sales revenue.
Position is in-office with base pay ($19-$21 per hour) and incentives!
Duties and Responsibilities
Efficiently handle inbound calls and electronic communications as assigned
Manage customer and sales inquiries and provide service and sales support
Assist customers by inquiring about customer needs, answering product questions, recommending products and solutions, identifying upsell and cross-sell opportunities, and resolving issues
Prepare quotes and shipping estimates, arrange sample requests, build proofs, enter and process orders from start to finish, etc. in order management system
Document customers' requests and ensure proper notation of any customer issue
Become a product expert to ensure customers are receiving the best recommendations possible
Promote new products when applicable
Efficiently manage log-off time to respond to customer inquiries, follow up and close held orders
Demonstrate a positive, customer-centric attitude
Work well in a team environment and support team members and management
Type at least 40 words per minute and perform various data entry tasks
Utilize selling skills and closing techniques learned from in-house sales training to advance customers through sales funnel and close sales from inbound channels
Creating leads, prospects, and opportunities in the system for future follow-ups
Duties and responsibilities are subject to change based on business needs
Requirements
High school diploma or equivalent; some college preferred
One or more years of experience in a customer service role; prior experience in a sales environment is a bonus
Ability to multi-task in a fast-paced environment with accuracy
Genuine desire to help others, recommend products and solutions, and close sales
Excellent interpersonal, verbal and written communication skills
Proficiency using MS Word, Excel, Outlook, internet browsers, writing basic business emails
Data entry skills - alpha and numeric - demonstrating speed and accuracy
Math skills - addition, subtraction, multiplication, division and percentages
Must be punctual and have good attendance
Previous experience with a CRM system is a plus
Barco Products is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Customer Retention Specialist
Inbound sale representative job in Elk Grove Village, IL
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Training & development
Wellness resources
About the Role:
As a Customer Retention Specialist at Mr. Rooter of Cook County, you'll play a vital role in ensuring our customers receive exceptional service and support. Join our passionate team in Elk Grove Village, IL, and help us foster lasting relationships with our clients while contributing to our mission of delivering top-notch plumbing solutions.
Responsibilities:
Engage with customers to address inquiries and resolve issues promptly.
Develop and implement customer retention strategies to enhance satisfaction.
Analyze customer feedback and data to identify trends and opportunities.
Collaborate with team members to create personalized follow-up plans.
Monitor customer interactions to ensure service excellence and compliance.
Maintain accurate records of customer communications and resolutions.
Utilize CRM software to track customer engagement and retention metrics.
Assist in creating customer loyalty programs and promotions.
Maintain a low or no anxiety position
Requirements:
Proven experience in customer service or retention roles, preferably in the service industry.
Strong communication and interpersonal skills with a customer-centric attitude.
Ability to analyze data and derive actionable insights.
Familiarity with CRM systems and customer engagement tools.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
High school diploma or equivalent; degree in business or related field preferred.
Positive demeanor and a passion for helping others.
Ability to keep the everyday anxious situations at a very low position to remain effective in the role
About Us:
Mr. Rooter of Cook County has been proudly serving the Elk Grove Village community for over 20 years. Our commitment to reliable, professional plumbing services has earned us a loyal customer base and a stellar reputation. We value our employees and foster a supportive work environment where everyone can thrive and grow.
Customer Sales Representative
Inbound sale representative job in Chicago, IL
Job Description
Now Hiring: Customer Sales Representative
Employment Type: Full-Time, Exempt Compensation: $50,000 base salary + commission opportunities. Expected salary including commissions could be $70,000.
About Floral Image North America
Floral Image North America (FINA) is a leading provider of premium, lifelike floral arrangements for businesses across North America. Our mission is to bring beauty and freshness to workspaces with zero maintenance and lasting impact. We're passionate about creating positive customer experiences and lasting partnerships that make our clients' environments bloom.
Position Summary
We're seeking an energetic and self-motivated Customer Sales Representative (CSR) to join our growing sales team. In this role, you will be responsible for driving new business, nurturing existing client relationships, and expanding market presence within your assigned territory. Ideal candidates thrive on relationship-building, have a natural sales instinct, and are eager to represent a unique, high-quality product.
Key Responsibilities
Customer Relationship Management
Serve as the primary point of contact for existing customers, managing inquiries, orders, and support needs.
Build strong, long-term relationships and ensure customer satisfaction through regular check-ins.
Understand client needs and recommend tailored Floral Image solutions to enhance their experience.
Sales Support
Identify and pursue new business opportunities through prospecting, networking, referrals, and cold outreach.
Conduct product presentations and demonstrations to highlight the benefits of our premium floral arrangements.
Collaborate with the Territory Sales Manager to negotiate pricing, terms, and agreements that meet both customer and company goals.
Business Development
Analyze market trends and competitor activity to identify areas for business growth.
Partner with the TSM to develop territory plans and strategies to maximize revenue potential.
Represent Floral Image North America at trade shows, conferences, and company events to promote our brand and services.
Qualifications
High school diploma or GED required; post-secondary education preferred.
Previous sales and/or customer service experience preferred.
Proven success in meeting or exceeding B2B sales targets.
Valid driver's license and clean driving record required.
Willingness to travel extensively within the assigned territory.
Skills and Attributes
Self-starter with a positive, professional, and customer-focused attitude.
Strong communication and interpersonal skills.
Effective presentation and demonstration abilities.
Skilled in negotiation, persuasion, and closing sales.
Organized, self-motivated, and comfortable working independently or collaboratively.
Excellent time management and territory planning skills.
At Floral Image, we believe in setting our team members up for success and giving you the tools you need to grow your career.
Account Services Representative
Inbound sale representative job in Chicago, IL
Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers.
Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them.
We're seeking an Account Services Representative to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Account Executive, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you'll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn't imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we're excited about having you join us! As a member of the team, you will:
Create & revise compelling and sellable media proposals in the pre-sale process
Have a knowledge of all historical rates by client for proposal creation
Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals
Play integral role in the Sales Prospecting process
Ensure all data is accurately entered and updated in Salesforce & Operative
Manage that AE pipeline stages are consistent within each system
Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure
Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts
Forecast inventory availability for Takeovers and Rotational media
Manage Go-To Market packaging & premiere tracking
Manage upfront rates & upfront spend tracking
Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions
Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers
Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee.
Make strategic pricing decisions in the Scatter market with Management oversight and guidance
This describes you:
You have extreme attention to detail
You are comfortable in a fast-paced work environment
You can multi-task like a pro without letting anything slip through the cracks
You are comfortable in a client-facing role
You love to collaborate and take your analysis and working with various teams to put it into action
You are intrigued by a dynamic, flexible digital video product and its revenue potential
You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success
You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn't work when you love what you do
You have an expressed desire to learn and grow into a sales career
Requirements:
Recent college graduate, with a keen interest in Sales
Bilingual in Spanish is a plus
Internship experience in digital, TV, and/or agency media is a plus
Must be highly proficient in Excel & Powerpoint
A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce
High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal
Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plus
Interested? Great! You might like to know:
We're a fun, energetic, and tight knit team
We really enjoy music and technology
We have competitive compensation and benefits packages
We have premier access to music content and new releases of original media content
This is a full-time position based on-site/in our Chicago office. Vevo currently operates in a hybrid work model and requires all employees, who have not been designated as "remote" to be in the office/studio a minimum of 3 days a week.
Vevo considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age, disability, genetic information, veteran status, or any other legally protected status under local, state, or federal law.Salary $58,000
Auto-ApplySuspended Access Sales - Chicago
Inbound sale representative job in Elmhurst, IL
Spider is a division of SafeWorks LLC, the largest manufacturer and distributor of powered suspended access and safety solutions in North America, serving more customers with a wider variety of products and services than any other company. Our employees enjoy competitive pay and a comprehensive benefits package. Learn about us on the web at **********************
Job Description
Spider is seeking
is a
District
Sales Representative
for suspended access equipment in the greater Chicago area.
- Generate sales leads, call on potential new customers, and enhance relationships with current clients in order to sell products and services consistent with branch revenue and profitability goals.
- Demonstrated ability to understand customer needs and information (blueprints, plans, specifications, etc) in order to prepare timely and accurate proposals.
- Prepare and present proposal to customers in a clear and convincing manner while answering questions and/or objections to secure the sale; negotiate terms and conditions of sales to best advantage of the company.
- Excellent oral and written communications skills; demonstrates ability to effectively communicate with external customers and the Spider team.
- Coordinates the sale, delivery and installation of equipment; provides leadership to assure customer satisfaction and maintain job profitability.
- Collects and reports on market intelligence; evaluates competitor activities and/or products in the territory.
- Maintains documentation of sales activities, customer contacts, and related expenses.
Qualifications
-
A required minimum of 3 years business to business outside sales experience in construction-related and/or industrial sales,
preferably
in the greater Chicago area,
with demonstrated track record of success in new account development.
Relocation for highly qualified candidates is available.
-
Strong preference for a background in swing stage or scaffolding sales
.
- Bachelors degree in sales, marketing or related field; or an equivalent combination of education and experience.
- Requires a current and valid driver's license and a driving record indicating a history of safe and lawful vehicle operation.
- Requires knowledge of and experience with MS Office applications, Outlook, Customer Relations software packages, and standard office equipment.
Additional Information
We provide a competitive base and commission structure, and a generous benefit package including medical, dental, vision, 401(k) with a match, paid time off and more.
Applicants must pass a pre-employment background check and drug screen.
Customer Sales Representative
Inbound sale representative job in Chicago, IL
Why OTR?
OTR Transportation sets itself apart as more than just a logistics company; we're a dedicated team committed to providing customized over-the-road shipping solutions, with a special focus on temperature-controlled and time sensitive freight. Our expertise allows clients to concentrate on their core business, while we ensure their shipping needs are met with precision.
Our strength lies in our skilled professionals, who bring innovation and excellence to every aspect of our services. This dedication makes us a trusted partner in the logistics industry, adept at meeting the unique challenges of temperature-controlled transportation. We help our clients achieve their objectives by delivering flexible, reliable, and specialized shipping solutions.
The Role:
We're looking for a Client Sales Executive to join our dynamic team. In this role, you'll be responsible for prospecting and developing new business, nurturing relationships, and managing a growing book of freight customers across the U.S. and Canada. This is a high-impact role for someone who thrives in a fast-paced environment and loves the challenge of building strong, lasting client partnerships.
What You'll do:
Build and manage long-term customer relationships through outbound prospecting and daily client engagement.
Drive truckload freight sales with a focus on trust, reliability, and service excellence.
Collaborate across departments to ensure seamless service and strong customer experiences.
Meet and exceed KPIs including outbound calls, on-time delivery performance, and proactive tracking.
Use OTR's tech tools and analytics to make smart, data-driven decisions.
Grow your book of business using a multi-channel approach: phone, email, LinkedIn, and more.
Execute a structured sales process - while bringing your own entrepreneurial style.
Experience/Qualifications:
3+ years in a customer sales role for a freight brokerage.
Ability to thrive under deadlines, drive results, multi-task, and work with a sense of urgency.
Demonstrated skills in building relationships and establishing rapport with colleagues, leaders, and clients.
Capable of working independently as well as collaboratively across the company
Driven, enthusiastic, resilient, agile and highly motivated.
Benefits at OTR:
Competitive, uncapped, commission structure
Complete benefits package including Medical, Dental, Vision and Paid Time Off
401(k) with matching
Office happy hours
Free lunch on Fridays
Wellness benefits
Parking available for a convenient and secure daily commute
Being a part of an exciting, growing team
Auto-ApplyAssociate Sales Representative ENDO
Inbound sale representative job in Chicago, IL
The Associate Sales Representative provides short-term territory coverage under the direction of a Region Business Manager. This role involves planning and executing sales activities, delivering presentations to healthcare professionals, and using approved marketing materials to drive product awareness and sales. The position requires frequent travel (80%+), including overnight stays, and candidates must live near a major airport. Responsibilities also include maintaining compliance with reporting and regulatory standards, participating in training, and supporting business planning efforts.
Essential Functions:
* Under close supervision of the RBM, achieve all territory management, call activity goals and performance objectives for geographical assignment(s) including but not limited to call activity, sample and resource utilization, target reach and frequency, and sales performance.
* Under close supervision of the RBM, maintain proficient knowledge of promoted product disease states and indications.
* Deliver proficient sales presentations to a defined list of current and prospective customers with a frequency based on assigned call goals. Implement the Amneal selling model and process principles, including the DiSC personality profile when engaging with customers.
* Complete pre and post call analysis which positively impacts customer interactions.
* Regularly review and analyze all available sales data and utilize developmental budget funds
* Under close supervision of the RBM, adhere to all compliance policies and guidelines.
* Develop a daily call schedule to ensure efficient and comprehensive coverage of territory which may include a certain number of calls per day/week.
* Under close supervision of the RBM, complete administrative reports and meet related deadlines. Ensure proper safeguarding and care for company assets (laptop, iPad, fleet vehicle. etc.).
* Maintain the stated expectations of number of calls per day defined as face-to-face interactions, with healthcare providers focusing on top target customers.
* Enter calls immediately into Veeva System via iPad and check/respond to email daily.
Auto-ApplyInside Sales Rep - Ed Solutions
Inbound sale representative job in Hoffman Estates, IL
THE OPPORTUNITY
The Inside Sales Specialist is responsible for driving sales growth and supporting district and school partners in achieving literacy and learning goals through Scholastic Education solutions. This role focuses on building and maintaining strong relationships with educators and administrators, identifying customer needs, and providing consultative support to align Scholastic products and services with district priorities.
The Inside Sales Specialist works closely with field sales, customer support, and internal teams to manage the full sales cycle-from lead generation and prospecting to closing sales and ensuring a positive customer experience. Success in this role requires strong communication skills, data-driven decision-making, and a passion for supporting literacy and equitable learning outcomes for all students.
RESPONSIBILITIES
Manage an assigned territory of school and district accounts to achieve or exceed sales goals.
Build and maintain strong relationships with educators, principals, and district leaders to understand their literacy and learning priorities.
Conduct needs assessments and present Scholastic Education programs and resources that best address customer goals.
Collaborate with field sales partners to align territory strategies and ensure seamless account coverage.
Utilize Salesforce (or other CRM tools) to track leads, opportunities, and account activity accurately.
Participate in outbound calling campaigns, webinars, and virtual meetings to engage customers and generate new opportunities.
Stay informed on current education trends, funding opportunities, and state or district initiatives to position Scholastic effectively.
Provide timely and professional follow-up to customer inquiries and ensure smooth handoff for fulfillment and implementation.
Contribute to a positive, collaborative team culture that reflects Scholastic's mission and values.
The ISR will travel approximately 20% of the time to provide customer support and attend educational conferences and corporate-sponsored training, and sales meetings
About Scholastic
For more than 100 years, Scholastic Corporation (NASDAQ: SCHL) has been meeting children where they are - at school, at home and in their communities - by creating quality content and experiences, all beginning with literacy. Scholastic delivers stories, characters, and learning moments that empower all kids to become lifelong readers and learners through bestselling children's books, literacy- and knowledge-building resources for schools including classroom magazines, and award-winning, entertaining children's media. As the world's largest publisher and distributor of children's books through school-based book clubs and book fairs, classroom libraries, school and public libraries, retail, and online, and with a global reach into more than 135 countries, Scholastic encourages the personal and intellectual growth of all children, while nurturing a lifelong relationship with reading, themselves, and the world around them. Learn more at *******************
Some benefits that we offer:
Full suite of health and wellness benefits
Retirement Savings Plan 401(k) with options for both Roth and Traditional Contributions
Tuition-Free programs for undergraduate and graduate degrees
Generous Parental Leave Program
Employee Stock Purchase Plan (ESPP) with opportunity for discounted stock at a 15% discount
Thank you for your consideration in choosing Scholastic.
Qualifications
HOW YOU CAN FIT (Qualifications)
Experience and Knowledge:
· A background in K-12 sales or education is preferred, but is not mandatory.
· Excellent verbal and written communication skills
· Strong computer and digital presentation skills, including Excel, Google Suite, and Outlook.
· Strong organizational and time management skills
· Experience in Education and/or Inside Sales preferred, but not mandatory
· Proven track record of generating sales of 2 mm+ + annually preferred, but not mandatory
#LI-HYBRID
Time Type:Full time Job Type:RegularJob Family Group:SalesLocation Region/State:IllinoisCompensation Range:Hourly Rate: 27.14 - 32.00EEO Statement:
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster
EEO Scholastic Policy Statement
Pay Transparency Provision
Auto-ApplyInside Sales Representative
Inbound sale representative job in Evanston, IL
Job Responsibilities
Set appointments for Field Consultants.
Take a prospect from presentation to close for prospects located outside of our Field Consultant's territories.
Audit current automotive digital marketing campaigns.
Hit weekly/monthly appointment goals set by department manager.
Hit monthly sales quota goals set by department manager
Complete minimal number of daily/weekly/monthly outbound phone calls.
Maintain detailed and accurate records of your interactions/contacts in Salesforce.com, our CRM.
Building relationships with senior level decision makers and creating a sense of urgency that drives the prospect to act.
Job Responsibilities
Set appointments for Field Consultants.
Take a prospect from presentation to close for prospects located outside of our Field Consultant's territories.
Audit current automotive digital marketing campaigns.
Hit weekly/monthly appointment goals set by department manager.
Hit monthly sales quota goals set by department manager
Complete minimal number of daily/weekly/monthly outbound phone calls.
Maintain detailed and accurate records of your interactions/contacts in Salesforce.com, our CRM.
Building relationships with senior level decision makers and creating a sense of urgency that drives the prospect to act.
Desired Skills and Experience
1 year + successful, solid, experience in generating business and leads.
Professionally persistent. “No” must be a word that does not scare you.
Outgoing personality with expertise at developing relationships (i.e., a “people person”)
Excellent verbal communication skills.
Be coachable, teachable, and willing to follow guidelines, while still being able to “think outside the box.”
Capable of working in a fast paced environment while maintaining highly detailed and quality work.
Must have a positive, can-do attitude.
Must work during normal business hours and put in extra work hours as needed to hit objectives.
A working proficiency in Microsoft Office, Google and other internet interfaces.
Strong team player, but able to manage yourself independently.
Strong work ethic and self-discipline.
Desire to meet sales / revenue goals and the ability to work in a fast paced environment
Time management skills, with the ability to manage multiple projects at the same time (e.g. follow-up calls from leads, cold calls and nurturing prospects in the pipeline)
Experience using Salesforce.com a plus.
Experience in the customer service and/or call center field a plus.
Benefits
Competitive base salary plus variable commission based on hitting quota
Fun and energetic work environment
Ongoing training and development
Automotive digital industry experience preferred
Skills & Requirements
Desired Skills and Experience
1 year + successful, solid, experience in generating business and leads.
Professionally persistent. “No” must be a word that does not scare you.
Outgoing personality with expertise at developing relationships (i.e., a “people person”)
Excellent verbal communication skills.
Be coachable, teachable, and willing to follow guidelines, while still being able to “think outside the box.”
Capable of working in a fast paced environment while maintaining highly detailed and quality work.
Must have a positive, can-do attitude.
Must work during normal business hours and put in extra work hours as needed to hit objectives.
A working proficiency in Microsoft Office, Google and other internet interfaces.
Strong team player, but able to manage yourself independently.
Strong work ethic and self-discipline.
Desire to meet sales / revenue goals and the ability to work in a fast paced environment
Time management skills, with the ability to manage multiple projects at the same time (e.g. follow-up calls from leads, cold calls and nurturing prospects in the pipeline)
Experience using Salesforce.com a plus.
Experience in the customer service and/or call center field a plus.
Benefits
Competitive base salary plus variable commission based on hitting quota
Fun and energetic work environment
Ongoing training and development
Automotive digital industry experience preferred
Inside Sales Representative
Inbound sale representative job in Chicago, IL
Affinitiv is looking for a driven, confident and energetic full-time Inside Sales Representative for our downtown Chicago, IL location who enjoys prospecting clients and building relationships with unlimited income potential based on performance. A successful Inside Sales Representative will leverage their excellent communication, sales, and product knowledge skills to generate revenue through telephone sales of Affinitiv products.
Responsibilities:
Prospect clients by calling automotive dealerships to identify the Service Manager and/or General Manager contact, setting up appointments, and sending out follow-up emails.
Consultative selling approach to ensure the needs of the client are met.
Close sales by building relationships, overcoming objections and skillfully influencing clients to make buying decisions.
Follow-through on each order by receiving a completed order form, reviewing it for accuracy and submitting it for processing.
Follow-up with clients on cancelled orders and set expectations for future calls.
Requirements
Prior experience in a fast-paced sales environment involving telephone sales and cold calling.
Competitive spirit and a relentless drive to succeed (if the company makes money, you make money!).
Confidence to overcome sales objections and utilize proven sales closing techniques.
Self-motivated, quick to learn and apply new product information, systems and techniques.
Excellent communication and relationship-building skills.
Perseverance, integrity, reliability and professional demeanor.
Attention to detail, follow-through, and ability to prioritize your time.
Salesforce or other CRM usage experience.
Bachelor's degree.
Inside Sales Representative - Personal Lines
Inbound sale representative job in Chicago, IL
Job Description
World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefit programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.
Personal Lines Inside Sales Representative
The Inside Sales Representative for Personal Insurance is a licensed sales professional responsible for generating new business through inbound and outbound sales activity. This individual handles client discovery, quoting (including application process), coverage consultation, and binding across home, auto, umbrella, and other personal lines products.
This role is focused on capturing internal, organic opportunities sourced through current clients, client referrals, unit leaders, team members, and leadership. In addition, the Inside Sales Representative will provide sales support to key marketing programs and initiatives. The Inside Sales Representative is expected to execute a high volume of opportunities with fast response times while driving business with preferred World carriers. Ability to utilize technology associated with the role is a must.
Primary Responsibilities
Primarily source leads through internal organic channels such as referrals from existing clients, client advisors and unit leaders.
Manage inbound quote requests and outbound lead follow-up
Generate quotes and proposals using Xilo, comparative raters and carrier portals
Evaluate risks and align clients with the right carrier solutions
Educate stakeholders on policy features, limits, and carrier value
Bind policies and ensure smooth handoff to service team
Maintain accurate activity and client records in CRM/AMS
Collaborate with Client Advisors to optimize outcomes
Cross-sell opportunities from existing books of business
Re-engage past or inactive clients
Achieve sales goals - new business written revenue goals set on an annual basis
Qualifications
1-3 years of sales experience
Licensed in Property & Casualty
Confident communicator with strong phone and interpersonal skills
Comfortable with technology, rating platforms, and CRM systems
Coachable, detail-oriented, and driven by performance metrics
Compensation
Competitive base salary ranging from $55,000-$75,000 plus 15% new business commissions
Equal Employment Workforce and Workplace
World celebrates and supports differences amongst its employees. World knows employing a team rich in diverse thoughts, experiences, and opinions allows World's employees and World's work environments to flourish. World is honored to be an equal opportunity workplace, dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, Veteran status, or any other protected category under applicable state or local laws. In addition, World makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of World's business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
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