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Inbound sale representative jobs in Wyoming - 92 jobs

  • Bilingual Spanish Call Center Customer Service Representative

    Conduent 4.0company rating

    Inbound sale representative job in Wyoming

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Remote - Bilingual Spanish Call Center Customer Service Representative ** Equipment Provided Paid Training Full-time with Full Benefits Pay is $17/hour, which may be below your state's minimum wage. Please consider this when applying. Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Training Monday-Friday 8:00 am-5:00 pm, 5-6 weeks **Shifts:** Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday, and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday. **Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best! **Working for you** Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. + $17.00 per hour pay rate (bi-weekly pay) + Paid Training with Equipment provided. + Full-time schedule (40 hrs. a week) + Career Growth Opportunities + PerkSpot- Employee discount program + Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. **About the Role** + Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program + Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. + Accurately document enrollment requests, status changes, complaints, and grievances + Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. + Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies. + Provide clear, complete, accurate, and objective information based on a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring processes. + Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers. + Ability to problem solve through analysis and ongoing feedback. + Achieve results through knowledge, empathy, and commitment. + Ability to work with people of diverse backgrounds. + High School diploma or GED + Internet Speed Test **:** Must complete an internet speed test and meet the minimum requirements. + Background and drug screening required. _Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time_ _We are currently NOT hiring in the following geographies, including but not limited to:_ _States: AK, CA, HI, MA, IL, MT & NY_ _Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC_ Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.00/hr \#Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
    $17 hourly 10d ago
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  • Customer Service & Sales Representative Driver

    Servall Uniform & Linen Supply

    Inbound sale representative job in Gillette, WY

    Servall Uniform & Linen Supply Join a Legacy of Excellence Over 100 Years of Trusted Service Servall Uniform & Linen Supply is a local, family-owned business that has proudly provided high-quality textile services and products to our customers for over a century. We serve a broad range of industries by offering a diverse selection of high-quality products, including floor mats, linens, paper products, and first aid supplies. Fostering a values-driven culture for our team members and supporting the communities where we operate. We offer competitive benefits and a positive work environment. Job Summary:We have a CSSR (Customer Service and Sales Representative) Service Driver opening and are looking for a team player who can deliver clean textile products to our customers on an assigned route and ensure their total satisfaction with our products and services. Compensation: Training Period: $750 weekly salary (typically 6 weeks). Post-Training: Commission-based salary structure, with earning potential up to (but not limited to) $65,000 annually. Additional Incentives: Commission-based bonus program. Job responsibilities include: Deliver clean textile products to customers. Perform product inspections. Ensure accurate customer orders. Follow-up on any changes. Look for new customers and sales opportunities while building existing accounts. The CSSR Route Driver may also be assigned other duties or be required to fill in other job positions as needed. Requirements and essential job functions include: Present a professional, positive appearance. Must be 21 (required for auto insurance requirements). Maintain a driver's license. Moderate to heavy lifting, not more than 100 pounds. Work in all weather conditions. Training is provided General work hours are Monday through Friday. Job qualifications include: High school diploma or equivalent required. Customer service or driver experience helpful. Benefits include: 401(k) Plan with Company Match Health Insurance Dental Insurance Vision Insurance Paid Time Off and Holidays Life Insurance Learning and Development Opportunities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Servall Uniform & Linen Supply is an EEO/AA/Disability/Vet Employer.
    $65k yearly 2d ago
  • Customer Sales Representative

    Heritage Landscape Supply Group

    Inbound sale representative job in Jackson, WY

    Heritage Landscape Supply Group is seeking a self-motivated, customer service-oriented individual for a Customer Service/Counter Sales Associate role. This full-time position will focus on order entry at the sales counter with other related duties such as: warehouse, stocking shelves, shipping products, and loading trucks. The workweek is Monday through Friday, with an opportunity for overtime during the busy season. ESSENTIAL DUTIES Entering orders at the point of sale using the company computer system Interacting with customers over the phone, via email, and in-person Greet customers with a friendly attitude Basic computer and phone skills Communicate to customers the correct product for their application Communicate to customers how the material is priced and sold Create Sales Orders Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements Efficient scheduling of truck deliveries Clear communication between manager, employees, and clients Being honest, courteous, and respectful to customers & employees at all times Maintain and assist to keep a clean work environment Learn basic knowledge of products available to customers Inform management of products/special order material customers need Assist with Inventory Cycle Counts Order picking/staging/Replenishment Shipping/Receiving Loading/unloading delivery vehicles Other related duties as assigned REQUIREMENTS Basic computer knowledge and Internet use Experience with irrigation/landscaping products but not required Bilingual (English and Spanish) is preferred, but not required Forklift experience helpful Ability to lift 75 lbs; 50 lbs on a repetitive basis Able to a pass pre-employment drug test/background screening Job Location: Silver Creek - Jackson125 Scott Lane #1 Jackson, WY 83001As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: ************, or by email to: *************************** with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
    $33k-44k yearly est. Auto-Apply 29d ago
  • Customer Service Representative

    Harriscomputer

    Inbound sale representative job in Wyoming

    Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach. Provide claim status to policyholders or providers with a positive and professional approach. Answer calls as required by company policy in a helpful, professional, timely manner. Place outgoing calls as needed to provide or obtain information. Document (written/on-line) all calls while in progress. Transfer calls to employees in other departments as required to meet customer needs. Fully document policy file or imaging system with all related material so as to leave a clear and concise audit trail. Actively participate in cross training and group training sessions to maximize team efficiency and maintain or exceed service standards. Communicate openly with Supervisor, Team Lead and other team members to ensure accurate responses and avoid duplication of efforts.
    $27k-35k yearly est. Auto-Apply 2d ago
  • Customer Service Representative - Gillette, WY

    Kedia Corporation

    Inbound sale representative job in Gillette, WY

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Katie Murphy-State Farm Agent

    Inbound sale representative job in Jackson, WY

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency is approaching its 10-year anniversary, and were proud to be a trusted presence in the community I've called home for over 20 years. Our team of seven is collaborative, supportive, and genuinely enjoys working together. Weve built an office culture centered on open communication, creativity, and professional growthwhere everyone feels heard, valued, and motivated. Whether its team activities, community service events, or day-to-day collaboration, we believe in building strong connections that extend beyond the office. If youre someone who thrives in a positive, team-oriented environment and wants to grow in a meaningful career, wed love to connect. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Katie Murphy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 25d ago
  • Customer Service Representative - Phone and Chat - Cheyenne, WY

    Uszoom

    Inbound sale representative job in Cheyenne, WY

    Full Time Customer Service Representative - Phone and Chat - Cheyenne, WY Cheyenne, Wyoming We're iPostal1 and we're in growth mode! This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in our Cheyenne, WY location. There will be a two-week, paid training which starts on Day 1! To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you! The salary range for this role is $17.00 - $19.00 per hour. *Please note this is an in-office role. Remote work is not available. Responsibilities: Answer inbound calls from customers in a prompt and professional manner Identify the type of assistance needed Ascertain level of assistance needed to resolve inquiry and escalate when appropriate Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients Manage customer expectations Actively engage customers in on-line chat context Assist customer tickets from the queue with general inquiries, product support, service recommendation, and basic sign-up issues in a diverse technology environment (via phone/email/chat) Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc. Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting Requirements: Active listening skills Results oriented Strong work ethic Excellent verbal and written communication skills Previous experience in a customer service-oriented role Proficient in navigating in a CRM and/or multiple software applications iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.
    $17-19 hourly 6d ago
  • Customer Service Representative - Prairie Hills Animal Hospital

    Amvc Employee Services

    Inbound sale representative job in Cheyenne, WY

    Customer Service Representative AMVC-Prairie Hills Animal Hospital Part-time New state-of-the-art small animal practice is seeking a part-time customer service representative to join our team, available to work full shirts Tuesday's and Thursday's. This person will be the “face” of the clinic, as they are the first person to communicate with clients. This person will also be responsible for the daily flow of the clinic by scheduling appointments. Responsibilities: Greet and assist customers in a professional, friendly manner Answer telephones, providing excellent customer service Schedule appointments, allowing the appropriate time for service requested Configure invoices and ensure proper payment for services rendered Check clients in and out, including preparation of medical records Keep area clean and organized File paperwork Other duties, as needed, are assigned by management Qualifications: Strong communication and interpersonal skills Positive attitude and friendly disposition Critical thinking and problem-solving skills Maintain confidentiality at all times PC knowledge and keyboarding skills are necessary Animal handling experience preferred Previous experience in customer service preferred
    $27k-35k yearly est. Auto-Apply 36d ago
  • Customer Service Representative I

    ASM Research, An Accenture Federal Services Company

    Inbound sale representative job in Cheyenne, WY

    Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift: 9:30 AM - 6:00 PM EST **Job Responsibilities** + Supports customer to submit and process transactions + Assists customer with identifying and resolving processing issues and website access inquires + Supports inbound calling, outbound calling, email, web chat and outreach to customers + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. All cases shall be logged in a web-based agent desktop application + Meet Quality Assurance Requirements and other key performance metrics **Minimum Qualifications** + High School Diploma or GED + 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to successfully adapt and perform during times of high call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public. + Strong written and verbal communication skills. + Strong listening ability to interpret and clarify information being provided by customers. + Strong commitment to providing quality service. + Ability to foster a good working relationship and rapport with customers. + Keen attention to detail and accuracy. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $17.75 - $17.75 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $27k-35k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Suzanne E. Cork-State Farm Agent

    Inbound sale representative job in Cheyenne, WY

    Job DescriptionBenefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Suzanne E. Cork - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 11d ago
  • Customer Service Representative

    Rory Shogren Farmers Insurance

    Inbound sale representative job in Casper, WY

    Job Description Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in . No prior experience is necessary Apply for the position today by completing the form and completing the assessment. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule Career Growth Opportunities Retirement Plan Life Insurance Health Insurance Hands on Training Responsibilities Process customer policy change requests. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Schedule appointments for sales staff to meet prospective customers. Responds to all inquiries, cancellation requests, and sales requests within specified timeframe. Requirements Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations.
    $27k-35k yearly est. 25d ago
  • Customer Service Representative - State Farm Agent Team Member

    Megan Spence-State Farm Agent

    Inbound sale representative job in Casper, WY

    Job DescriptionBenefits: Wellness days Team lunches and outings Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development ABOUT OUR AGENCY: I opened my agency on December 1, 2019, but my path into insurance started much earlier. I was licensed at 19 while in college planning to become a teacher, and although I taught junior high for a few years, I realized my true passion was educating adults on how to protect the income and assets theyve worked hard to build. That passion led me back into insurance, where I was mentored by the same agent who saw my potential early on and helped prepare me to become an agency owner. Im a proud University of Wyoming alum, married to my husband Logan, and we have a son named Lincoln. Outside of work, we love camping, fly fishing, traveling, and cheering on the Pokes, Broncos, and Bills. Giving back is a big part of who we are - I volunteer with Central Wyoming Hospice, often bringing our family and office dog, Poppy, to visit patients. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Childrens Advocacy Project, supporting Jasons Friends, Relay for Life, and the Casper Junior Football League. Our office is a high-performing, growth-minded team that takes pride in taking exceptional care of customers while having a lot of fun along the way. We consistently rank among the top Life Insurance producers in Wyoming and placed in the top 6% of all State Farm agents nationally in 2024. Team members enjoy national holidays off, reduced hours between Christmas and New Year, birthdays off, PTO that grows with tenure, substantial year-round cash bonuses, quarterly promotions, licensing and CE reimbursement, professional training, and even an all-expenses-paid annual team weekend in Denver. If youre motivated, coachable, and excited to grow in a supportive, high-energy environment where your effort truly matters, youll feel right at home here. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Megan Spence - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and ability to communicate confidently make you a strong fit. In this role, you will build trust with customers, influence positive outcomes through clear guidance and recommendations, and serve as a reliable point of contact for their insurance needs. We look forward to connecting with you if you are a customer-focused, empathetic team member who enjoys building rapport and contributing to shared goals. We anticipate internal growth opportunities for especially driven and sales-minded candidates who take ownership of their work and enjoy influencing customer decisions in a helpful, ethical way. RESPONSIBILITIES: Answer customer inquiries and provide clear, confident policy information. Build strong relationships with customers by understanding their needs and recommending appropriate coverage options. Assist customers with policy changes and updates while identifying opportunities to support retention and cross-sell efforts. Process insurance claims and follow up with customers to ensure a smooth and supportive experience. Maintain accurate records of customer interactions and collaborate with team members to deliver consistent service. QUALIFICATIONS: Strong communication and interpersonal skills, with the ability to confidently explain information and influence positive customer decisions. Comfortable representing the agency in customer conversations by building trust, guiding discussions, and advocating for appropriate solutions. Ability to stay organized and focused while managing multiple priorities and customer interactions. Detail-oriented, reliable, and accountable for follow-through and outcomes. Previous customer service experience preferred; interest in sales-related conversations and influencing outcomes is a plus.
    $27k-35k yearly est. 11d ago
  • Customer Service Representative

    First Northern Bank of Wyoming 4.0company rating

    Inbound sale representative job in Buffalo, WY

    Job DescriptionSalary: Summary/Objective: The Customer Service Representative provides basic cash receipt and payment services per financial institution procedures. Essential functions: Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsements, and enter deposits into computer records. Cash checks and processes withdrawals; pays out money after signatures and customer balances are verified. Cross-educate and promote bank products like debit cards, online banking, and other financial institution products, including IRAs, certificates of deposit, safe deposit boxes, reloadable prepaid travel cards/gift cards, and money orders. Assist customers with questions about their accounts, online and mobile apps, telephone banking, Debit Cards, and credit card inquiries. Place check orders for customers. Receives mortgage, consumer loan, and other payments and ensures the payments match the balance due. Enters payments in the computer. Generates customer receipts. Place a hold on accounts for uncollected funds. Assist with preparing cash shipments to the Federal Reserve. Counts, checks, and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to a computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Exchange Foreign Currency and redeem Savings Bonds. Balance and load ATM (troubleshoot any problems with the ATM). Report malfunctions of teller terminals and other equipment used at the teller station. Responsible for checking night depository bags and recording the correct information on the financial institutions forms. Assist with answering incoming calls and check-in and allow access to customers entering their Safety Deposit Box. May cross-train in other departments on operational functions. Participate as able with branch marketing and community involvement events. Additional duties as assigned as it relates to the position. Competencies: Knowledgeable of bank policies, procedures, and regulations Attend training on bank/job-related topics Willing to work on other projects as necessary Ability to work both independently and as part of a team Detail oriented Candidate must be a people person Candidate must act professionally at all times Able to handle confidential information Proficient in Microsoft Suite (Word, Outlook, PowerPoint, and Excel) Computer savvy: able to learn new software quickly Self-motivated and persistent in following through and learning quickly Excellent communication skills both verbal and written Problem solver Independent decision-makers within authority limits Commitment and continuous demonstration of ethical behavior and willingness to adhere to all company policies and current financial legislation. Conform to the Banks core values, which are: o Exceptional Customer Service- Everyone matters, always. o Family Driven- Ours, yours, we put family first. o Community-Focused- Our communities are the backbone of our business. o Communication- Open, clear, and honest communication is key. o Teamwork- Individuals working together to achieve a common goal Education/Qualifications: High school diploma or equivalent. Previous cash handling and banking experience is preferred but not required with the right candidate with the motivation and ambition to learn. Successful completion of an in-house training program or other approved training program. Supervisory: This position has no direct supervisory responsibilities and may serve as a mentor for other positions in the organization. Working Conditions Normal office environment. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to type, carry, handle, and feel objects, reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds or more with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Multitask; perform tasks in an open office environment with noise from conversations, office machines, or other distracting sounds. Keep track of assigned tasks Occasionally may be exposed to upset customers during everyday activities or work under stress caused by anxious or impatient customers. First Northern Bank is committed to equal opportunity for all, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristics. First Northern Bank will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and need a reasonable accommodation pursuant to the ADA, please contact us at ************. *The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $29k-33k yearly est. 6d ago
  • Customer Service Rep(06003) - 2741 West C St

    Domino's Franchise

    Inbound sale representative job in Torrington, WY

    You got game? You got spring in your step? You want the best job in the world! What about schedules that work with you, not against you? That's right, we live to beat the rush and make and bake amazing food during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for family, friends, school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow - perhaps to management, perhaps beyond. Whether it's your main-gig or supplemental job, drop us a line. We're bound to have just the thing for you! ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners and Management Team Members. From customer service representative to management, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!JOB REQUIREMENTS You must be 16 years of age or older . General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Sensing Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Temperaments The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional InformationPHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Shaping pizza dough requires frequent and forceful use of shoulders, forearms, and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Team Members must be able to grasp the phone, the pizza cutter and pizza peel, and pizza boxes.
    $27k-35k yearly est. 10d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Inbound sale representative job in Riverton, WY

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $28k-35k yearly est. 1d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Inbound sale representative job in Riverton, WY

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 1d ago
  • Inside Sales Representative (363)

    American Builders and Contractors Supply Co 4.0company rating

    Inbound sale representative job in Cheyenne, WY

    ABC Supply is the nation's largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today! ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. Specific duties may include: Determining customers' needs and recommending appropriate products and solutions Following a product/supply checklist for each customer's job and up-selling additional products and supplies Answering telephones and entering sales orders Accepting payment and applying it to the appropriate customer account Coordinating customer pick ups with the warehouse Following up on deliveries to ensure materials arrived on time with all items accounted for Reordering products to keep the store and warehouse shelves well stocked Addressing and resolving service concerns, should they arise Specific qualifications include: 1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew) Excellent communication and interpersonal skills Effective time management and prioritization skills Basic computer skills Positive attitude and team player Detail and service-oriented Benefits may include: Health, dental, and vision coverage - eligible after 60 days, low out of pocket 401(k) with generous company match - eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
    $54k-92k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Casper, WI

    Kedia Corporation

    Inbound sale representative job in Casper, WY

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Rep(06003) - 2741 West C St

    Domino's Franchise

    Inbound sale representative job in Torrington, WY

    Job Description You got game? You got spring in your step? You want the best job in the world! What about schedules that work with you, not against you? That's right, we live to beat the rush and make and bake amazing food during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for family, friends, school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow - perhaps to management, perhaps beyond. Whether it's your main-gig or supplemental job, drop us a line. We're bound to have just the thing for you! ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners and Management Team Members. From customer service representative to management, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!JOB REQUIREMENTS You must be 16 years of age or older . General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Sensing Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Temperaments The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Shaping pizza dough requires frequent and forceful use of shoulders, forearms, and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Team Members must be able to grasp the phone, the pizza cutter and pizza peel, and pizza boxes.
    $27k-35k yearly est. 9d ago
  • Customer Service Representative

    First Northern Bank of Wyoming 4.0company rating

    Inbound sale representative job in Sheridan, WY

    Summary/Objective: The Customer Service Representative provides basic cash receipt and payment services per the financial institution's procedures. Essential functions: Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsements, and enter deposits into computer records. Cash checks and processes withdrawals; pays out money after signatures and customer balances are verified. Cross-educate and promote bank products like debit cards, online banking, and other financial institution products, including IRAs, certificates of deposit, safe deposit boxes, reloadable prepaid travel cards/gift cards, and money orders. Assist customers with questions about their accounts, online and mobile apps, telephone banking, Debit Cards, and credit card inquiries. Place check orders for customers. Receives mortgage, consumer loan, and other payments and ensures the payments match the balance due. Enters payments in the computer. Generates customer receipts. Place a hold on accounts for uncollected funds. Assist with preparing cash shipments to the Federal Reserve. Counts, checks, and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to a computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Exchange Foreign Currency and redeem Savings Bonds. Balance and load ATM (troubleshoot any problems with the ATM). Report malfunctions of teller terminals and other equipment used at the teller station. Responsible for checking night depository bags and recording the correct information on the financial institution's forms. Assist with answering incoming calls and check-in and allow access to customers entering their Safety Deposit Box. May cross-train in other departments on operational functions. Participate as able with branch marketing and community involvement events. Additional duties as assigned as it relates to the position. Competencies: Knowledgeable of bank policies, procedures, and regulations Attend training on bank/job-related topics Willing to work on other projects as necessary Ability to work both independently and as part of a team Detail oriented Candidate must be a people person Candidate must act professionally at all times Able to handle confidential information Proficient in Microsoft Suite (Word, Outlook, PowerPoint, and Excel) Computer savvy: able to learn new software quickly Self-motivated and persistent in following through and learning quickly Excellent communication skills - both verbal and written Problem solver Independent decision-makers within authority limits Commitment and continuous demonstration of ethical behavior and willingness to adhere to all company policies and current financial legislation. Conform to the Bank's core values, which are: o Exceptional Customer Service- Everyone matters, always. o Family Driven- Ours, yours, we put family first. o Community-Focused- Our communities are the backbone of our business. o Communication- Open, clear, and honest communication is key. o Teamwork- Individuals working together to achieve a common goal Education/Qualifications: High school diploma or equivalent. Previous cash handling and banking experience is preferred but not required with the right candidate with the motivation and ambition to learn. Successful completion of an in-house training program or other approved training program. Supervisory: This position has no direct supervisory responsibilities and may serve as a mentor for other positions in the organization. Working Conditions Normal office environment. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to type, carry, handle, and feel objects, reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds or more with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Multitask; perform tasks in an open office environment with noise from conversations, office machines, or other distracting sounds. Keep track of assigned tasks Occasionally may be exposed to upset customers during everyday activities or work under stress caused by anxious or impatient customers. First Northern Bank is committed to equal opportunity for all, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristics. First Northern Bank will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and need a reasonable accommodation pursuant to the ADA, please contact us at ************. *The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $29k-33k yearly est. 60d+ ago

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