Considered a job that mostly requires speaking and listening, an inbound sales specialist is most commonly considered as a sales representative who sells company products and services. The main responsibilities of an inbound sales specialist include answering phone calls, providing customers with solutions to their complaints, aiding customers, accepting and placing orders, and scheduling appointments.
A good inbound sales specialist must possess computer skills to operate computer programs and applications used in the business, listening skills to understand what is asked of them, and patience as some customers might have a hard time specifying their needs or problems.
One can become an inbound sales specialist without a bachelor's degree. As long as one possesses the minimum education requirement, a high school degree or even GED, and the skills, they have a chance for the position. The average salary for this work is $35,622, and one can even become a senior account manager as they move along their career.
Inbound Sales Specialist Overview
Inbound Sales Specialist Careers
There is more than meets the eye when it comes to being an inbound sales specialist. For example, did you know that they make an average of $17.13 an hour? That's $35,622 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
What Does an Inbound Sales Specialist Do
There are certain skills that many inbound sales specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed computer skills, listening skills and patience.
When it comes to the most important skills required to be an inbound sales specialist, we found that a lot of resumes listed 23.5% of inbound sales specialists included outbound calls, while 18.3% of resumes included customer service, and 5.7% of resumes included high volume. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the inbound sales specialist job title. But what industry to start with? Most inbound sales specialists actually find jobs in the retail and finance industries.
How To Become an Inbound Sales Specialist
If you're interested in becoming an inbound sales specialist, one of the first things to consider is how much education you need. We've determined that 30.1% of inbound sales specialists have a bachelor's degree. In terms of higher education levels, we found that 4.3% of inbound sales specialists have master's degrees. Even though some inbound sales specialists have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an inbound sales specialist. When we researched the most common majors for an inbound sales specialist, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on inbound sales specialist resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become an inbound sales specialist. In fact, many inbound sales specialist jobs require experience in a role such as customer service representative. Meanwhile, many inbound sales specialists also have previous career experience in roles such as cashier or sales associate.
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Inbound Sales Specialist Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, an inbound sales specialist can determine their career goals through the career progression. For example, they could start out with a role such as sales specialist, progress to a title such as account manager and then eventually end up with the title senior account manager.
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Average Salary for an Inbound Sales Specialist
Best Paying Cities
Recently Added Salaries
Job TitleCompany  | Company | Start Date | Salary |
|---|---|---|---|
Inktel Holdings Inbound Sales Inbound Sales | Inktel Holdings Inktel Holdings | 03/28/2021 03/28/2021 | $25,04403/28/2021 $25,044 |
Peloton Interactive, Inc. Inbound Dock Specialist Inbound Dock Specialist | Peloton Interactive, Inc. Peloton Interactive, Inc. | 03/17/2021 03/17/2021 | $48,00103/17/2021 $48,001 |
Charter Spectrum SCS Inbound Sales SCS Inbound Sales | Charter Spectrum Charter Spectrum | 03/06/2021 03/06/2021 | $61,00003/06/2021 $61,000 |
Orkin, LLC Seasonal Inbound Sales-Remote Opportunity-Seaso Seasonal Inbound Sales-Remote Opportunity-Seaso | Orkin, LLC Orkin, LLC | 03/03/2021 03/03/2021 | $29,21803/03/2021 $29,218 |
Randstad Inbound Specialist Inbound Specialist | Randstad Randstad | 01/29/2021 01/29/2021 | $27,13101/29/2021 $27,131 |
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Inbound Sales Specialist Resumes
Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Inbound Sales Specialist. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.
Learn How To Write an Inbound Sales Specialist Resume
At Zippia, we went through countless Inbound Sales Specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Detailed InformationTop Skills For an Inbound Sales Specialist
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 23.5% of inbound sales specialists listed outbound calls on their resume, but soft skills such as computer skills and listening skills are important as well.
- Outbound Calls, 23.5%
- Customer Service, 18.3%
- High Volume, 5.7%
- Customer Care, 5.1%
- Credit Card, 4.6%
- Other Skills, 42.8% See All Inbound Sales Specialist Skills
Best States For an Inbound Sales Specialist
Some places are better than others when it comes to starting a career as an inbound sales specialist. The best states for people in this position are Alaska, Connecticut, Rhode Island, and Virginia. Inbound sales specialists make the most in Alaska with an average salary of $52,750. Whereas in Connecticut and Rhode Island, they would average $46,473 and $45,789, respectively. While inbound sales specialists would only make an average of $45,777 in Virginia, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Arizona
$43,898
Avg. Salary
2. Delaware
$45,096
Avg. Salary
3. Alaska
$52,750
Avg. Salary
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