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Inbound sales specialist education requirements

Updated January 8, 2025
2 min read
Usually, inbound sales specialists don't need a college education. The most common degree for inbound sales specialists is bachelor's degree with 38% graduates, with only 25% inbound sales specialist graduates earning high school diploma. Inbound sales specialists who decided to graduate from college often finish University of Phoenix or Arizona State University. Some good skills to have in this position include inbound sales, customer service and marketing campaigns.

What education do you need to become an inbound sales specialist?

What degree do you need to be an inbound sales specialist?

The most common degree for inbound sales specialists is bachelor's degree, with 38% of inbound sales specialists earning that degree. The second and third most common degree levels are high school diploma degree at 25% and high school diploma degree at 24%.
  • Bachelor's, 38%
  • High School Diploma, 25%
  • Associate, 24%
  • Diploma, 6%
  • Other Degrees, 7%

What should I major in to become an inbound sales specialist?

You should major in business to become an inbound sales specialist. 31% of inbound sales specialists major in business. Other common majors for an inbound sales specialist include criminal justice and communication.

Best majors for inbound sales specialists

RankMajorPercentages
1Business30.8%
2Criminal Justice7.4%
3Communication7.1%
4Marketing5.4%
5Liberal Arts5.2%

20 best online courses for inbound sales specialists

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1. Inbound Sales

coursera

In this course, you will learn how to create a successful inbound sales strategy by connecting with and earning the attention of your most promising leads. After learning the basics of inbound sales and the buyer’s journey, you will learn how to develop your buyer persona as well as find and prioritize active buyers. You’ll discover how to reach out to these leads by creating and using an outreach sequence. Next, you will use qualification frameworks to profile and identify the details of your...

2. CVS Health Call Center Customer Service

coursera

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

3. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

4. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

5. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

6. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

7. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

8. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

9. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

10. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

11. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

12. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

13. Business Communication Skills: Handling Clients & Customers

udemy
4.4
(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

14. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

15. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

16. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

17. Customer Service Training: Dealing with Difficult Customers

udemy
4.5
(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

18. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

19. Customer Retention: Maximise Your Profits

udemy
4.6
(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

20. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

Average inbound sales specialist salary by education level

Inbound sales specialist education levelInbound sales specialist salary
High School Diploma or Less$37,710

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.