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Inbound Telemarketer Careers

There is more than meets the eye when it comes to being an inbound telemarketer. For example, did you know that they make an average of $14.12 an hour? That's $29,376 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 48,300 job opportunities across the U.S.

What Does an Inbound Telemarketer Do

There are certain skills that many inbound telemarketers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and initiative.

When it comes to the most important skills required to be an inbound telemarketer, we found that a lot of resumes listed 39.9% of inbound telemarketers included outbound calls, while 23.0% of resumes included customer service, and 12.5% of resumes included telephone calls. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the inbound telemarketer job title. But what industry to start with? Most inbound telemarketers actually find jobs in the retail and technology industries.

How To Become an Inbound Telemarketer

If you're interested in becoming an inbound telemarketer, one of the first things to consider is how much education you need. We've determined that 23.3% of inbound telemarketers have a bachelor's degree. In terms of higher education levels, we found that 1.1% of inbound telemarketers have master's degrees. Even though some inbound telemarketers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an inbound telemarketer. When we researched the most common majors for an inbound telemarketer, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on inbound telemarketer resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become an inbound telemarketer. In fact, many inbound telemarketer jobs require experience in a role such as sales associate. Meanwhile, many inbound telemarketers also have previous career experience in roles such as cashier or sales representative.

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Average Salary
Job Growth Rate
Job Growth Rate
Job Openings
Job Openings

Inbound Telemarketer Demographics



61.1 %


37.4 %


1.5 %



60.9 %

Black or African American

17.5 %

Hispanic or Latino

15.5 %

Foreign Languages Spoken


60.0 %


20.0 %


20.0 %
See More Demographics

Inbound Telemarketer Education


21.4 %


High School Diploma

27.8 %


26.7 %


23.3 %
See More Education Info

Online Courses For Inbound Telemarketer That You May Like

Cold Calling for B2B Sales: How to Prospect over the Phone

B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

Professional Sales Skills

Discover how to begin a successful and rewarding career in sales...

Create B2B Sales Cold Calling Scripts & Value Propositions

B2B Sales Skill: Create Personalized Talk Tracks for Sales Reps that Win more Prospects and Close more Deals...

See more
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Top Skills For an Inbound Telemarketer

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 39.9% of inbound telemarketers listed outbound calls on their resume, but soft skills such as analytical skills and communication skills are important as well.

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Top Inbound Telemarketer Employers

1. Teleperformance
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2. West Academic
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3. Omaha Steaks
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4. Alorica
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5. Dial
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Updated October 2, 2020