About Us
Compensation: $16.30-$19.00
Schedule: Mondays & Wednesdays 11-5pm. Tuesdays & Thursdays 8-5pm. Fridays 10-2pm
Hours: 31 hours/week (Part-time Plus)
Properties: Buri Building
Benefits: Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Janitor keeps buildings in a clean and orderly condition. Performs heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish.
Essential Duties:
1. Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
2. Lock and unlock doors; turn off lights in common areas.
3. Service, clean, and supply restrooms.
4. Gather and empty trash.
5. Clean building floors by sweeping, mopping, scrubbing, and vacuuming.
6. Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
7. Mix water and detergents or acids in containers to prepare cleaning solutions according to specifications.
8. Strip, seal, finish, and polish floors.
9. Notify managers concerning the need for major repairs or additions to building operating systems.
10. Requisition supplies or equipment needed for cleaning and maintenance duties.
11. Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, or squeegees.
12. Regular and reliable attendance during scheduled hours*
13. Travel as required for in person classes and annual education conferences*
14. Perform other duties as assigned.
* Essential Functions
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
High school diploma or general education degree (GED).
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability
Ability to problem solve, and deal with a variety of situations where only limited standardization exist. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to stand. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyLease-Up Manager
Tigard, OR job
About Us
Compensation: $65,000 - $90,000 Annually
Schedule: Monday - Friday (8am-5pm)
Hours: 40 Full Time
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Lease-Up Manager is responsible for the successful planning, coordination and completion of all lease-up projects. This includes assuming all functions of the lease up process, training of all lease up staff, and is responsible for the direct oversight of all temp or permeant leasing and/or support staff for projects in their lease-up and stabilization process. An ideal candidate will be an expert in communication, project management and motivation of staff.This manager will have the ability to effectively report on simultaneous projects from inception to completion and be a self-directed and driven.
Essential Duties and Responsibilities:
1. Responsible for managing and coordinating lease-up projects from beginning to end.
2. Responsible for assisting with development and update of policies, procedures, processes, and forms relating to the lease up.
3. Responsible for overseeing the lease up team and communicating with ownership groups and interior stakeholders on the progress of the lease-up.
4. Perform various outreach activities throughout the states where the lease-up work is taking place.
5. Develop and maintain close relationships with resources and advocacy agencies in the industry.
6. Communicate effectively and frequently as the Project Lead with clients, developers, investors, internal department directors, and executives.
7. Provide a variety of reports to internal and external stakeholders.
8. Develop and maintain the lease-up budget for each project including invoicing, billing, tracking payments, and allocating funds.
9. Develop positive business relationships with primary vendors, resources and clients through regular interactions via industry events, sponsorships, or phone and email communications.*
10. Coordinate the production of a wide range of marketing communications.*
11. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial) to determine eligibility in accordance with company policies and procedures and applicable regulations.
12. Review all rental applications for criminal and credit background history and lease forms for accuracy and compliance with resident policy; check all leases for accuracy and completion.
13. Complete resident lease signing and move-in sheet with resident as needed.
14. Understand rental agreement and residency policies and be able to explain them to residents.
15. Maintain waiting list files of eligible applicants, files of removed/rejected applicants and all other details tracked from beginning to end of lease-up period.
16. Collect rents, ensure proper accounting of monies collected, and make deposits in a timely manner.
17. Maintain accurate accounting records.
18. Report and approve timecards for accurate payroll information to the Payroll Department in a timely manner.
19. Maintain property files and records.
20. Prepare daily, weekly, and monthly reports for review.
21. Supervise the handling of any emergency that may arise on-site.
22. Communicate all concerns and make recommendations to supervisor in a reasonable timeframe.
23. Provide satisfactory documentation to ensure fair and timely resolution of disputes or issues with residents, employees, or others.
24. Demonstrate leadership and promote professionalism through appearance, attitude, and communication skills.
25. Ensure compliance with applicable federal and state regulations associated with business operations.
Perform other duties as assigned. *
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities
Directly supervise 2-5 employees. Carry out supervisory responsibilities in accordance with CMI policies, procedures and applicable laws.
Travel Requirements
Moderate travel is required depending on project location and need.
Education and/or Education
Bachelor's degree (B.A./B.S.) from four-year college or university preferred. Experience with LIHTC required. Prior experience with lease-ups required. Experience with project management, HUD, RD, or Farmworker funding programs in a lease-up setting preferred. Strong communication skills, 2 years minimum in management and 3-5 years of multifamily housing industry experience required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual strongly preferred.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, and Registrations
Valid Driver's License and vehicle insurance is required.
Other Qualifications
Ability to operate basic office equipment such as telephones, 10 key, scanner/ photocopier, and fax machine. Microsoft Office Suite proficiency with significant experience in Excel, Word, and Outlook Calendaring.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move 25-50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyAdministrative Assistant II
Tigard, OR job
About Us
Compensation: $17.00-19.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40 Full-time
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Administrative Assistant II must have excellent customer service and must be outcome oriented. The ability to work in a fast-paced environment with strong attention to detail is essential. In addition, the Administrative Assistant II must exhibit top-notch soft skills, including excellent verbal and written communication skills, resiliency in the face of difficulties, initiative, a professional demeanor, and leadership abilities. Being organized and managing multiple priorities efficiently is especially critical for this position.
Essential Duties and Responsibilities:
Assists with Office Management duties, including, but not limited to, ensuring help desk requests are answered, supporting the work of other administrative team members, and making sure tasks are completed that ensure the office can function smoothly. *
Performs clerical duties including, but not limited to faxing, photocopying, mailing, scanning, data entry, and maintaining electronic and hardcopy filing system. *
Timely resolution of property management issues while upholding Fair Housing guidelines within the culture of customer service of Cascade Management, Inc. *
Prepares and modifies documents including reports, drafts, memos, and emails.
Financial reporting, including owner reports, budget comparisons, occupancy reports, and other property reports as needed.
Serving as back-up receptionist and providing support to receptionist if questions arise. *
Strong understanding of all departments and ability to work with staff members within departments to promote the mission, vision, and values of Cascade Management, Inc. *
Schedules and coordinates meetings, appointments, and travel arrangements.
Handles extensive and sensitive confidential information. *
Comply with company standards as defined by CMI Policies and Procedures and applicable laws, e.g., Fair Housing Act, Landlord/Tenant laws, and OSHA guidelines. *
Perform special projects and other duties involving data and analytics, as assigned, that may use a combination of computer skills and critical thinking skills.
Travel as required for in person classes and annual education conferences*
*Essential Functions
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
High school diploma or general education degree (GED); one to two (1-2) years property management experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, and Registrations
Valid Driver's License and insurance is required.
Other Qualifications
Ability to operate basic office equipment such as telephones, keyboards, 10 key, photocopier, and fax machine. Must be outcome-oriented and consistently meets deadlines assigned. Must have excellent time management skills. Must have the ability to work in a fast paced environment with strong attention to detail and juggle multiple responsibilities with superb accuracy. Must have strong administrative skills. Must have strong sense of urgency and problem solving skills. Must have excellent organizational skills. Must be highly skilled in Microsoft Suite. Must have high degree of professionalism. Must have exceptional customer service skills, over the phone and in person, with our customers and internal departments. Able to communicate and collaborate across multiple departments and teams.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyMaintenance Technician II
Portland, OR job
About Us
Compensation: $20.00-30.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40 Full-Time
Properties: Villa de Clara Vista, Villa de Suenos, Vista de Rosas, and Clara Vista Townhomes
Property Type: Tax Credit
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Maintenance Technician II will help in keeping the buildings and grounds in a clean, orderly, and safe condition. The
position will help with verifying that the buildings in good repair by performing the following duties: maintain building by
performing minor and routine painting, plumbing, janitorial, routine appliance upkeep, and other related maintenance
activities when required. Ensure that all repairs are handled in a timely and appropriate manner.
Essential Duties and Responsibilities
1. Maintain building by performing minor and routine painting, plumbing, janitorial, routine appliance upkeep, and
other related maintenance activities when required. *
2. Ensure that all repairs are handled in a timely and appropriate manner. *
3. Initiate, perform, and oversee maintenance projects up to $300; PM approval needed for anything more than
$300. *
4. Work with Community Manager on anticipated maintenance needs. *
5. Pick up trash on grounds. Keep breezeways, sidewalks, and grounds clear of clutter and debris. Ability to rake,
shovel, prune, and maintain all landscaping. This may include the need to repair fences and/or walls. *
6. Maintain all sidewalks and parking lots, including painting lines, numbers, and/or other stencils as needed. *
7. Clean and turnover vacant apartments to include all actions necessary to make the apartment rent-ready for the
next tenant within 5-10 days. *
8. Schedule and conduct pre- move out inspections and reporting. Accurately cost out any repairs that may be
needed and supply an estimate for expected cost to the resident for completion. *
9. Regularly check smoke detectors to ensure proper operation, change appliance filters, check air handlers, and
perform other inspections when directed or required.
10. Requisition supplies; purchase tools and equipment (subject to supervisor approval); keep storeroom/shop
clean, safe, and organized. *
11. Prepare and complete maintenance requests and work orders within 3-5 working days. Update Property
Maintenance Log daily *
12. Perform regular preventative maintenance inspections of all units. *
13. Notify the Community Manager of safety-related issues and lease agreement violations. *
14. Respond promptly to after-hours calls and complete necessary repairs. *
15. Travel as required for in person classes and annual education conferences*
16. Perform other duties as assigned*
*Essential Functions
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
3-5 years related experience and/or equivalent combination of experience in a trade such as electrical, plumbing and
painting or technical school. Associate degree (A. A.) preferred, or equivalent combination of education, training, and
experience.
Certifications, Licenses, and Registrations
Valid Driver's License and insurance is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure
manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or
employees of organization.
Multiplication Skills
Must be able to add, subtract, multiply, and divide in all unites of measure, using whole numbers, common fractions, and
decimals.
Reasoning Ability
Ability to problem solve, and deal with a variety of situations where only limited standardization exist. Ability to interpret a
variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel;
reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is
frequently required to stand. The employee is occasionally required to sit. The employee must regularly lift and/or move
50-75 pounds and occasionally lift and/or move more than 100 pounds. Ability to use a hand truck to move appliances.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Tool Requirement
Cascade requires that in this Maintenance position, the employees supply their own tools to perform maintenance work
at work sites. A list of required tools to perform the basic maintenance functions of the job description must be able to be
obtain within 60 days of employment.
Auto-ApplyLease-up Specialist
Tigard, OR job
About Us
Compensation: $23.00-$32.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40 Full Time
Properties: Corporate
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
SUMMARY
The Lease-up Specialist is responsible for the successful completion of all lease-up projects. This includes assuming all functions of a Community Manager, training of all permanent office site staff, and is responsible for the direct oversight of all support staff for the project. An ideal candidate will be an expert in communication and project management and have the ability to effectively report on simultaneous projects from inception to completion and be a self-starter looking to advance within the department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for managing and coordinating lease-up projects from beginning to end.
Perform various outreach activities throughout Oregon and Washington.
Develop and maintain close relationships with resources in the industry.
Communicate effectively with clients, developers, investors, internal department directors, and executives.
Provide a variety of reports to internal and external stakeholders.
Develop and maintain the lease-up budget for each project including invoicing, billing, tracking payments, and allocating funds.
Develop positive business relationships with primary vendors, resources and clients through regular interactions via industry events, sponsorships, or phone and email communications.*
Coordinate the production of a wide range of marketing communications.*
Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations.
Review all rental applications for criminal and credit background history and lease forms for accuracy and compliance with resident policy; check all leases for accuracy and completion.
Complete resident move-in sheet with resident; ensure utilities are transferred.
Understand rental agreement and residency policies and be able to explain them to residents.
Maintain waiting list files of eligible applicants and files of removed/rejected applicants from beginning to end of lease-up period.
Supervise and implement move-in and move-out procedures.
Collect rents, maintain and reconcile petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner.
Properly execute journal receipts for monies collected.
Maintain accurate accounting records.
Assist in preparation of the lease-up budget, monthly variance reports, occupancy reports and approval of invoices for payment.
Maintain property files and records.
Prepare daily, weekly, and monthly reports for review.
Supervise the handling of any emergency that may arise on-site.
Communicate all problems and make recommendations.
Implement effective time management.
Provide satisfactory documentation to ensure fair and timely resolution of disputes or issues with residents, employees, or others.
Demonstrate leadership and promote professionalism through appearance, attitude, and communication skills.
Keep rental office clean, neat, organized, and confidential information secure.
Ensure compliance with applicable federal and state regulations associated with business operations.
Perform other duties as assigned. *
Qualifications and Physical Demands
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
1 to 2 years' experience with LIHTC required. Prior experience with lease-ups strongly preferred. Experience with HUD, RD, or Farmworker funding programs in a lease-up setting preferred. Strong communication skills and 3-5 years of project management or Community Manager experience required.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual strongly preferred.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certifications, Licenses, and Registrations
Valid Driver's License and insurance is required.
OTHER QUALIFICATIONS
Ability to operate basic office equipment such as telephones, 10 key, scanner/ photocopier, and fax machine. Microsoft Office Suite proficiency with significant experience in Excel, Word, and Outlook Calendaring.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to fingers, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move 25-50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
TRAVEL REQUIREMENTS
Travel for projects when needed. If commute is over an hour away from the corporate office, overnights are required when necessary for the completion of a project. Must have reliable transportation.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet to moderate.
Cascade Management Inc. is an Equal Opportunity Employer dedicated to an inclusive and diverse environment.
Auto-ApplyAbout Us
Compensation: $25.00-30.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40 Full-Time
Properties: Corporate
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Accountant prepares, examines and analyzes accounting reports, financial statements and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. The ideal candidate skills include:
High level of complex responsibility
Working knowledge of Boston Post, ResMan and SAGE or equivalent accounting software packages and databases
Enjoy working hard and pursues everything with energy and has a drive and need to finish
Has a strong ethic of accountability and dedication to the job
Has functional and technical knowledge and skills to do the job at a high level of accomplishment
Be a team member that is easy to approach and talk to-builds rapport well
Provides excellent customer service to internal and external customers
Listens and communicates effectively and professionally both verbal and in writing
Uses time effectively to meet deadlines
Concentrates efforts on most important priorities
Essential Duties:
1. Prepare and analyze monthly GAAP financial reports *
2. Respond to owners, investors, and agency inquiries and requests as required*
3. Assist with year-end closings which include preparation of annual financial statement packages for outside CPA's and posting audit adjustments *
4. Assist with quarterly and annual accounting reports to owners, investors and regulators *
5. Assist with monthly mortgage processing *
6. Complete and approve monthly bank reconciliations *
7. Reconcile several general ledger accounts and update schedules *
8. Calculate and process various journal entries *
9. Prepare check requests or bank transfers as needed *
10. Assist with calculating management fees to charge clients *
11. Assist with year-end audit preparation *
12. Assist Accounting Manager and Controller *
13. Travel as required for in person classes and annual education conferences*
14. Perform other duties as assigned *
*Essential Functions
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
Bachelor's Degree (B.A. or B.S.) in Accounting required with two (2) years practical experience or an Associates in Accounting and 5 years of practical experience. Ability to understand Debits and Credits and financial statements. SAGE and ResMan experience a plus. Advanced Excel experience required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, and Registrations
Valid Driver's License
Other Qualifications
Ability to operate basic office equipment such as telephones, typewriters, 10 key, photocopier, and fax machine.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move 25-50 lbs. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.
Cascade Management Inc. is an Equal Opportunity Employer dedicated to an inclusive and diverse environment.
Auto-ApplyGroundskeeper
Portland, OR job
About Us
Compensation: $16.00-$19.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40 hours
Properties: Villa de Clara Vista, Villa de Suenos, Villa de Rosas, and Clara Vista Townhomes
Property Type: Tax Credit
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Groundskeeper is responsible for the cleanliness of the community grounds. Responsibilities will include the daily upkeep of the property, buildings, and grounds, including cleaning and removing trash to ensure overall excellent curb appeal.
Essential Duties
1. Clean the common, amenity, and ground areas on a daily basis. *
2. Responsible for daily upkeep of the property buildings and grounds which includes cleaning and removal of trash.*
3. Water and upkeep community landscaping as needed/directed. *
4. Pressure wash curbs, entrances, sidewalks, breezeways, and other surfaces. *
5. Paint or clean signage. *
6. Perform interior and exterior painting duties as needed. *
7. Adhere to OSHA (Occupational Safety and Health Act) standards and company safety policies at all times. *
8. In the event of snow/ice, spread salt on public passageways to prevent ice buildup (as needed), rake, sweep, and shovel. *
9. Ensure a professional appearance and manner for oneself and all personnel at all times. *
10. Regular and reliable attendance during scheduled hours*
11. Other duties as assigned.
* Essential Functions
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED) and a minimum of 3 months of related experience.
Certifications, Licenses, and Registrations
Valid Driver's License and insurance is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure
manuals. Ability to write routine reports and correspondence.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited
standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel;
reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is
frequently required to stand. The employee is occasionally required to sit. The employee must regularly lift and/or move
up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job
include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyVice President of Portfolio Operations
Tigard, OR job
About Us
Rate of Pay: $96,000-110,000
Schedule: Monday-Friday (8:00am-5:00pm)
Hours: 40 Full-Time
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary
range
depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
Strategic Planning
Create and administer annual operating budgets and business plans.
Provide monthly scorecard reports on regional performance, highlighting key operating metrics and client satisfaction.
Prepare and present quarterly roadmap and initiative updates, prioritizing cost/time savings, competitive advantages, performance improvements, and ancillary income opportunities.
Implement Cascade Management's best practices and brand standards across the portfolio and leasing teams.
Ensure the continued development, deployment, and maintenance of operational tools, strategies, workflows, SOPs, training deliverables, and other materials.
Optimize operational reporting standards and create new reporting mechanisms for performance comparisons and benchmarking.
Develop, maintain, and regularly update benchmarking guidance for the property management and leasing teams and leadership, focusing on expenses, revenue strategies, and business development.
Leadership & Development
Foster collaboration and productive relationships with internal teams, (including Portfolio Management, EVP of People, Accounting and Asset Management, Business Development, Marketing, Compliance and Maintenance) to drive business process improvements and portfolio performance.
Provide direction and mentorship to ensure team members' professional development and growth.
Motivate and inspire teams through positive recognition and leadership that embodies Cascade Management's standards of excellence in service.
Perform essential management functions, including hiring, training, coaching, succession management, accountability, performance reviews, and career development.
Participate in due diligence efforts for new acquisitions, overseeing operational areas during transitions.
Conduct 1-on-1 meetings covering coaching, conflict resolution, goal setting, and performance reviews.
Partners with Human Resources on people matters, including new employee onboarding, training and development, performance management and career progression strategies.
Mentor team members and hold them accountable for performance goals, aligning individual priorities with business objectives.
Implement change management strategies to foster team adaptability and engagement.
Collaborate with the Executive Leadership Team to support and implement company-wide initiatives.
Client Management
Build and maintain strong relationships with key owner clients, fostering open, ongoing communication.
Provide ethical leadership to uphold Cascade Management's core value of Service First.
Present financial analysis and comparisons to ownership, supporting business initiatives and driving performance.
Financial Management
Identify and implement new business opportunities to drive revenue growth. Oversee Leasing dept for new development opportunities.
Lead the annual budget review for each region, ensuring alignment with corporate financial goals.
Evaluate and optimize business processes to improve operational efficiency across all property management functions.
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
10+ years of dynamic relevant experience in multi-family and affordable housing third-party property management, overseeing a portfolio of 5,000 units or more.
Possess a bachelor's degree (business, property management, finance etc)
Proven track record for strategic business development in company organization and growth
Ability to drive optimum solutions for all aspects of property management
Entrepreneurial spirit, self-motivated, team-player
Competency in Microsoft Suite (including Word, Excel, PowerPoint, etc.)
Personable, enthusiastic, and engaging personality
Excellent communication skills both verbal and written
Organized and able to manage multiple priorities
Certifications, Licenses, and Registrations
Valid Driver's License and insurance is required.
CPM (Certified Property Manager)
Travel Requirements:
Frequent travel is required consistently between 20%- 50% percent of the time, frequency will fluctuate depending on business needs. This position is based in our Portland/Tigard Office and travel to properties in OR, WA, ID and TX are required in addition to conference attendance in any of the contiguous United States.
Supervisory Responsibilities
May supervise between 7-12 employees.
Communication and Interpersonal Skills
Must possess exceptional communication and interpersonal skills to effectively coordinate between various departments and stakeholders. This includes clear articulation of ideas, active listening, and the ability to negotiate and persuade. Ability to speak effectively before groups of customers or employees of an organization. Ability to have development and accountability conversations which successfully communicate the required actions teams must take to be successful. These skills are crucial for building strong relationships, facilitating collaboration, and ensuring that all the parts of the organization are working in harmony towards common goals.
Financial Acumen and Budget Management
A solid grasp and history of financial principles to make sound business decisions. Skills include: budgeting, forecasting, financial reporting and roll up. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to take business acumen and apply to the operations to successfully manage NOI, budgets, and profits.
Reasoning Ability
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must possess analytical skills to determine business solutions for complex and simple problems. Turning findings into actionable, process-driven solutions that can be replicated through the department and company where required.
Strategic Planning and Execution
Ability to show experience and skills in planning for long term success of the business through people. Ability to set operational goals, aligning them with the company's strategic objectives, and meticulously executing plans. It requires a balance of foresight and practicality, enabling Operations Managers to navigate challenges and capitalize on opportunities with a results-driven approach.
Technology and Data Analytics
In an increasingly data-driven world, Operations Managers need to harness technology and data analytics to enhance decision-making and operational visibility. Proficiency in this area involves understanding data collection methods, analytical tools, and information systems. By leveraging data, Operations Managers can make informed decisions, predict trends, and measure the effectiveness of operational strategies. Ability to operate various work systems and software in an office setting.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Auto-ApplyTemporary Accounting Assistant III -
Tigard, OR job
About Us
Compensation: $22.00-$25.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40 Full Time
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
SUMMARY
The Temporary Accounting Assistant III - AP will process miscellaneous accounting duties, filing and support. Ideal candidate skills include:
- Enjoy working hard and pursues everything with energy and has a drive and need to finish
- Has a strong ethic of accountability and dedication to the job
- Has functional and technical knowledge and skills to do the job at a high level of accomplishment
- Be a team member that is easy to approach and talk to-builds rapport well
- Provides excellent customer service to internal and external customers
- Listens and communicates effectively and professionally both verbal and in writing
- Uses time effectively to meet deadlines
- Concentrates efforts on most important priorities
- Higher level of complex responsibility
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Financial statement preparation *
- Reconcile several general ledger detail accounts *
- Assist with quarterly and annual accounting reports *
- Trains and assists new accounting employees *
- Provide training to new hires on accounting software during new hire orientation *
- Acts in the capacity of the support for compliance, portfolio managers, and/or upper management involving challenging issues surrounding HUD and or RD subsidies *
- Post rent collections and adjustments as needed *
- Review tenant activity in Boston Post and ResMan for accuracy. *
- Post rent corrections or adjustments as needed in Boston Post and ResMan. *
- Bi-weekly payroll processing including checking cash balances for available funds *
- Daily manual and AVID check processing *
- Downloading miscellaneous bank statements *
- Researching bank and payroll JEs for others *
- Timely processing of security deposit dispositions (Move out packets) to include review of required documents *
- Set up bank transfers *
- Post security deposit payments into Accounting software *
- Prepare & post various journal entries. *
- Reconcile bank accounts. *
- Travel as required for in person classes and annual education conferences*
- Performs other duties as assigned. *
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities
*Essential Functions
Qualifications and Physical Demands
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) and Associates Degree or three to four (3-4) years related experience; or equivalent combination of education and experience. Ability to understand Debits and Credits. SAGE and ResMan experience a plus. Excel experience required.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
OTHER QUALIFICATIONS
Ability to operate basic office equipment such as telephones, typewriters, 10 key, photocopier, and fax machine.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move 25-50 lbs. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.
Cascade Management Inc. is an Equal Opportunity Employer dedicated to an inclusive and diverse environment.
Auto-ApplyAffordable Housing Compliance Specialist III
Tigard, OR job
About Us
Compensation: $58,240-$74,880
Schedule: Monday-Friday (8am-5pm)
Hours: 40 Full Time
Properties: Corporate
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
This is the third of a three-level series. The Compliance Specialist 3 maintains and ensures compliance with all affordable housing program operations and required quarterly and annual reports. This position is responsible for managing and maintaining an affordable housing portfolio through Cascade Management, Inc. policies and procedures in regards to Fair Housing, tenant selection, and regulatory procedures. This position solves the most difficult compliance issues having broad potential impact. This position has the discretion to decide sanctions and instances of non-compliance not clearly defined in policy or regulation. The difficulties of regulatory issues, involvement in compliance program coordination or policy development distinguish this class form the Compliance Specialist 1 & 2. In addition, this position also supports the Compliance Manager on a variety of tasks and projects in addition to their typical portfolio workload.
Essential Duties and Responsibilities:
Portfolio Size:
LIHTC: 1400-1500
HUD: 1100
RD: 900-1100
1. Manage and maintain assigned affordable housing portfolio including: tenant file reviews, audits, onsite file reviews, track and complete certifications, transmit property rental assistance into MINC/TRACS programs, and input tenant certifications into Property Management Software.*
2. Give technical advice to managers, staff or outside organizations on program regulations or guidelines.*
3. Partners with Compliance Manager and Development Department to design, develop, identify and provide compliance training for employees and client groups on policy, procedures and regulations. In addition to making presentations orally and in writing to explain policy and procedures. *
4. Establish and maintain effective working relationships with people from varying backgrounds, roles and departments. *
5. Mentor, train and assess the Compliance 2 position employees.*
6. Assist the Compliance Manager in correcting regulatory staff deficiencies in work performance.*
7. Track certification corrections; research and answer Fair Housing/Equal Opportunity questions brought forth by property or tenant.*
8. Perform support tasks with the Compliance Manager on standards, procedures, goals, objectives and action plans. In addition to supporting the Compliance Manager you will need to identify areas of weakness, non-compliance and necessary changes due to the legislation.
9. Review program records for compliance to policy, rules, or other requirements.*
10. Research laws, case precedents, and legislative intent to recommend policy direction and guide others to compliance. *
11. Act as liaison with clients and agencies regarding affordable compliance operations and regulations to ensure program compliance, and to consult with regulated entities to identify problem areas and improve conditions. *
12. Provide support and answer day to day questions regarding appropriate program compliance certification, outstanding issues and correct policy and procedures to Community Managers and Assistant Community Managers.*
13. Notify Community Managers and Portfolio Managers on a monthly basis regarding certification status in a timely manner.*
14. Interpret and dispense all new affordable housing program publications, policies, and procedures.*
15. Maintain, establish and/or submit all quarterly and annual reporting due on all assigned properties, in a timely manner to the Compliance Manager, Property Manager or agency.*
16. Ability to hold and manage coordinator title for HUD EIV submission system.*
17. Collect property data to create and fulfil project specific coversheets for Boston Post set up.*
18. Uphold Cascade Managements Service Culture in all forms of communication or interactions to create a positive and productive work environment. (Friendly, Helpful, Knowledgeable, Respectful and Responsive)*
19. Travel as required for in person classes and annual education conferences*
20. Regular and reliable attendance during scheduled hours*
21. Perform other duties as assigned.
*Essential Functions
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
Associate's degree (A. A.), Business related degree or equivalent from a two-year college or technical school; or 5+ years related experience and/or training; or equivalent combination of education and experience for a total of 5+ years.
Certificates, Licenses, and Registrations
Valid Driver's License and insurance is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyCommunity Manager
Portland, OR job
About Us
Compensation: $20.00-$36.00
Schedule: Monday-Friday (8am-2:30pm)
Hours: 30 Part-Time Plus
Properties: Miraflores
Property Type: Tax Credit
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
*Bilingual Preferred (Spanish/English)
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. Implements Cascade Management's policies and procedures.
Essential Duties:
1 Implement strategies for enhancing the value of the assets.*
2. Process rent increase notices, track and implement when scheduled.
3. Responsible for tracking and reconciling properties' Accounts Receivables. *
4. Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property. Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices. *
5. Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents. *
6. Manage all property staff with guidance from Portfolio Managers.
7. Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times. *
8. Complete and submit timely weekly reports; maintain neat and legible records at all times.*
9. Assist Portfolio Managers in preparing for property inspections. *
10. Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired.*
1. Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand.*
12. Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.*
13. Implement CMI's policies as found in the Operations Manual.*
14. Ensure compliance with applicable federal and state regulations associated with business operations.
15. Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants.*
17. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.*
18. Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies.*
19. Responsible for responding to resident complaints. *
20. Understand rental agreement and residency policies and be able to explain them to residents. *
21. Regular and reliable attendance during scheduled hours*
22. Perform other duties as assigned.
* Essential Functions
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
High school diploma or general education degree (GED) and 1 to 3 years Tax Credit, HUD and/or affordable housing experience preferred.
Certificates, Licenses, and Registrations
Valid Driver's License and insurance is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Other Qualifications
Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyRegional Portfolio Manager
Tigard, OR job
About Us
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Rate of Pay: $$73,000-$85,000 Annual salary paid biweekly
Schedule:Monday- Friday 8a-5p
Hours:40 (Exempt)
Location: Corporate Office, 9600 SW Oak St, Tigard, OR 97223
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit Essential Functions and Responsibilities
SUMMARY
The Regional Portfolio Manager oversees the entire operation of an assigned portfolio of communities. The Regional Portfolio Manager is responsible for achieving the financial and compliance goals established for each community and for meeting any other established operational goal. Each Regional Portfolio Manager supervises all staff assigned to the communities and works under the direct supervision of the Zone Portfolio Manager. This position is to support our Portland Metro and surrounding area properties.
Formulate and manage the operational and capital budget for the communities (annually), track and report on the financial performance of the communities (monthly), and implement strategies for enhancing the value of the assets. Meet regularly with Zone Portfolio Manager to report on portfolio performance.*
Responsible for financial oversight including review and approval of invoices for properties within portfolio in a timely manner, provide plan for outstanding late invoice payment.*
Work with Accounts Receivable to ensure timely collection and notify the accounting department of any abnormalities. *
In partnership and guidance of the Zone Portfolio Manager, attend regular meetings with property owners to discuss the property performance and critical areas that need addressing, utilizing a structured meeting with agenda.*
Ensure all operational functions of the properties (rent increase, notices, violations, inspections and reports) are budgeted, tracked, and implemented as scheduled. With Zone Portfolio Managers, implement strategies for achieving high operational performance in the areas of expense management, resident retention and service, income generation, and collections.*
Recruit, hire, train, and manage the performance of direct reports and take appropriate actions to ensure achievement of performance expectations; contact the Director of Human Resources when performance issues are identified to provide progressive discipline for correction. Promote staff accountability and responsibility.*
Meet regularly with Community Staff to monitor performance, provide training and deliver feedback on work provided.
Coach, train, develop and proactively manage performance for community staff to create stability.
Identify specific individual training and development needs for field staff as needed, working in collaboration with the Zone Portfolio Managers and Employee Development Department regarding specific training requests.
Ensure direct reports are in compliance with local, state, and federal laws pertaining to the industry, employment, and resident/tenant relations.*
Make regular visits to each property site and ensure that the interior and exterior of the community meet Cascade Management safety and appearance standards. Responsible for overall property health.*
Ensure quality maintenance of each property through tracked regular preventative maintenance inspections and timely completion of work orders. *
Address maintenance emergencies promptly, responding to after-hours calls.
Work with Community Managers to assure on site work is done satisfactorily. Approve all repair, operating and maintenance contracts, within delegated contracting and signing authority, utilizing approved vendors while monitoring vendor performance. Report all property related issues.*
Monitor annual certification continuously with regards to PBV waitlists, and other related certifications. Address deficiencies in a timely manner and involve Human Resources with identified staff performance deficiencies.*
Maintain property records in accordance with Cascade Security Protocols and ensure the properties are equipped with appropriate equipment to meet security requirements. Regular security checks performed.*
Review and approve site staff timecards.
Travel as required for property duties, in person classes and annual education conferences*
Regular and reliable attendance during scheduled hours*
Perform other duties as required.*
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY RESPONSIBILITIES
May directly supervise between 10 and 50 employees.
TRAVEL REQUIREMENTS
Travel requirements vary but may be as much as 50% of the time. Travel as required for in person classes and annual education conferences.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED).
Bachelors degree (B.A./ B.S.) preferred.
3+ years of Community Management experience with 500 units or more required.
2+ years with experience in multiple properties in management position equivalent required.
2+ years of proven increased responsibility and staff oversight required.
3+ years of Tax Credit, HUD and/or affordable housing experience required.
Experience in Finance and Budgeting required.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License and insurance is required for travel to properties and job functions.
CPM or ARM is preferred.
TECHNOLOGY AND DATA ANALYTICS
In an increasingly data-driven world, Managers need to harness technology and data analytics to enhance decision-making and operational visibility. Proficiency in this area involves understanding data collection methods, analytical tools, and information systems. By leveraging data, Managers can make informed decisions, predict trends, and measure the effectiveness of operational strategies. Ability to operate various work systems and software in an office setting. High level proficiency in MS Office products like Outlook, Excel and Word are required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyMaintenance Assistant - 3002
Tualatin, OR job
Guardian Management has a need for a Full-
Time Maintenance Assistant
to join our team at Woodridge!
Woodridge is an affordable apartment community in Tualatin, OR with 264 units.
This is an entry role. We are seeking a motivated individual to fill the role of Maintenance Assistant to support in the required cleaning and minor property maintenance necessary to maintain curb appeal and the overall appearance and quality of the property. A Maintenance Assistant's primary role is to assist and support in the required cleaning and minor property maintenance necessary to maintain curb appeal and the overall appearance and quality of the property/ies listed above. This will include processing work orders as assigned by the Community Manager/s and/or Maintenance Lead/Supervisor/s which may include routine maintenance of property/ies and apartment units. This position is responsible for ensuring that all maintenance work is done in compliance with OSHA regulations and Guardian policies and procedures. We are willing to train the right individual, so this is an excellent entry level opportunity for individuals interested in a career in property maintenance.
Schedule: 40 hours / week
Compensation: $19.50 - $23.00 / hr Dependent on experience
Benefits: Medical/Vision/Prescription Insurance, Dental Insurance, Medical/Dependent Care FSA, Life/AD&D Insurance, Employer-matched 401-K, 10 days of Vacation Time per year, 1 hour of Sick Time for every 30 hours worked, 7 Paid Holidays + 1 Birthday Holiday, Employee Assistance Program.
Guardian provides a culture in which employees are encouraged to learn new skills and develop their existing strengths. Upward mobility is a reality here! We provide ample training and opportunity for anyone who desires to take their career to the next level! Interested in growing along with one of the leading property management companies in the Northwest? This could be the perfect opportunity for you!
Minimum Qualification Requirements:
The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.
High school diploma or GED.
Possess basic knowledge of cleaning techniques and product use.
Possess basic knowledge of building and grounds maintenance such as changing lightbulbs, raking.
Ability to lift a minimum of 25 lbs.
Attention to detail and organizational skills.
Ability to speak, read and write in English.
Ability to communicate effectively and in a timely manner, both verbally and in writing.
Ability to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.
Possess basic computer-literacy and willingness to complete regular tasks using standard computer or web-based technology.
Preferred Qualifications:
The qualifications listed below are representative, but not exclusive of the knowledge, skill and/or ability required.
Previous janitorial, cleaning, or light building maintenance experience.
Ability to a minimum of 50 lbs.
Comfortable on ladders at heights of 15 feet.
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodations.
Always represent Guardian in a positive and professional manner.
Support supervisor's efforts to ensure that the company's efforts fully meet and exceed property management obligations.
Clean vacant apartment units as they come available.
Walk property grounds daily to ensure grounds are clean and property has excellent curb appeal.
Walk common areas daily, clean and maintain all common areas.
Maintain common areas, entryways, and dumpster/recycling areas daily.
Alert supervisor of any potential liabilities or repairs.
Under the direction of the Community Manager/s or Maintenance Lead/Supervisor/s and with the assistance of other maintenance staff, respond to all service requests and complete all Work Orders and assist with apartment turnovers in a timely and professional manner in accordance with Guardian's policies and procedures.
Keep the model unit/s in condition to show and make sure that the office, maintenance work areas, grounds and common areas are always neat and clean.
May be required to carry a property cell phone and be on call for emergencies.
Communicate with supervisor/s about any issues, or resident questions or concerns brought directly to the Maintenance Assistant.
Always follow confidentiality guidelines for resident, property, owner, and Guardian information.
Accurately record time worked, adhere to time keeping guidelines daily.
Liaison with corporate departments to provide a team approach to the management of the property.
Establish and maintain collaborative working relationships between departments and with coworkers.
Constantly strive for improvements in work process and results to better meet resident needs, ownership goals, and company standards.
Other duties as assigned by the Community Manager, Maintenance Supervisor or Portfolio Manager/s.
Guardian - Company Description
Guardian is a developer, owner, and operator of multifamily properties, providing innovative real estate solutions dedicated to community and housing for all. Based in the Pacific Northwest, our customer-focused team is committed to supporting and lifting the communities we serve. Since 2002, Guardian has developed or acquired 14,600 multifamily units and 350,000 square feet of commercial space. With more than 400 team members, our management portfolio consists of 149 communities across five states.
The Guardian Experience - Our People
Property Management is our strength. People have always been our passion. We are proud to have been recognized through employee surveys as a Top Workplace employer in 2022 and 2023. Our team is, and has always been, actively engaged in superior real estate management and enhancing the communities in which we live and work. The company is also an active contributor to a variety of housing and education causes, and in 2023, Guardian was named the Top Philanthropic organization for medium-size companies in its headquarters region. In this economy, companies come and go. As a third-generation, family owned firm, Guardian's growth and stability has evolved the company into a leading Pacific Northwest real estate management and investment firm.
Guardian Offers
In addition to competitive salaries, 401(k), Vacation, Sick Time, and paid Holidays, we offer a culture in which individuals work and participate in collaborative team environments and are encouraged to continue to grow both professionally and personally.
AAP/EEO Statement
This institution is an equal opportunity provider and employer.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at **************************************************** or at any USDA office, or call ************* to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, or by fax at **************.
Auto-ApplyAdministrative Assistant (Various Departments)
Tigard, OR job
About Us
Compensation: $16.00-$17.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40 Full-time
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Administrative Assistant must have excellent customer service and must be outcome-oriented. The ability to work in a fast pace environment with strong attention to detail is essential. In addition, the Administrative Assistant must exhibit top-notch soft skills, including excellent verbal and written communication skills, resiliency in the face of difficulties, initiative, a professional demeanor, and leadership abilities. Being organized and managing multiple priorities efficiently is especially critical for this position.
Essential Duties and Responsibilities:
Performs clerical duties including, but not limited to faxing, photocopying, mailing, scanning, data entry, and maintaining electronic and hard-copy filing system.
Timely resolution of issues while upholding the culture of customer service of Cascade Management, Inc.
Prepares and modifies documents including reports, drafts, memos, and emails.
Manage projects as determined for a variety of departments within the Cascade corporate office relating to policy manuals, year-end reporting, database maintenance.
Answers calls from clients, field staff, and residents regarding inquiries.
Strong ability to work with all departments and staff within said departments to promote the mission, vision, and values of Cascade Management, Inc.
Schedules and coordinates meetings, appointments, and travel arrangements as requested.
Handles extensive and sensitive confidential information.
Comply with company standards as defined by CMI Policies and Procedures and applicable laws, e.g., Fair Housing, Landlord Tenant, and OSHA.
Perform special projects, research assignments and other duties as assigned.
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
High school diploma or general education degree (GED); or one to two (1-2) years administrative experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, and Registrations
Valid Driver's License and insurance is required.
Other Qualifications
Ability to operate basic office equipment such as telephones, keyboards, 10 key, photocopier, and fax machine. Must be outcome-oriented and consistently meets deadlines assigned. Must have excellent time management skills. Must have the ability to work in a fast paced environment with strong attention to detail and juggle multiple responsibilities with superb accuracy. Must have strong administrative skills. Must have strong sense of urgency and problem solving skills. Must have excellent organizational skills. Must be highly skilled in Microsoft Suite. Must have high degree of professionalism. Must have exceptional customer service skills, over the phone and in person, with our customers and internal departments. Able to communicate and collaborate across multiple departments and teams.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyCommunity Manager
Portland, OR job
About Us
Compensation: $20.00-36.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40 Full-Time
Properties: Beatrice Marrow
Property Type: Tax Credit
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. Implements Cascade Management's policies and procedures.
Essential Duties:
1 Implement strategies for enhancing the value of the assets.*
2. Process rent increase notices, track and implement when scheduled.
3. Responsible for tracking and reconciling properties' Accounts Receivables. *
4. Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property. Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices. *
5. Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents. *
6. Manage all property staff with guidance from Portfolio Managers.
7. Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times. *
8. Complete and submit timely weekly reports; maintain neat and legible records at all times.*
9. Assist Portfolio Managers in preparing for property inspections. *
10. Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired.*
1. Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand.*
12. Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.*
13. Implement CMI's policies as found in the Operations Manual.*
14. Ensure compliance with applicable federal and state regulations associated with business operations.
15. Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants.*
17. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.*
18. Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies.*
19. Responsible for responding to resident complaints. *
20. Understand rental agreement and residency policies and be able to explain them to residents. *
21. Regular and reliable attendance during scheduled hours*
22. Travel as required for in person classes and annual education conferences*
23. Perform other duties as assigned.
* Essential Functions
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
High school diploma or general education degree (GED) and 1 to 3 years Tax Credit, HUD and/or affordable housing experience preferred.
Certificates, Licenses, and Registrations
Valid Driver's License and insurance is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Other Qualifications
Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyAffordable Housing Compliance Specialist II
Tigard, OR job
About Us
Compensation: $23.00-$27.00
Schedule: Monday - Friday (8am-5pm)
Hours: 40 Full-Time
Properties: Corporate
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Affordable Housing Compliance Specialist 2 maintains and ensures compliance with all affordable housing program operations and required quarterly and annual reports. Reviews tenant files for compliance and maintains Cascade Management, Inc. policies and procedures in regards to Fair Housing, tenant selection, and regulatory procedures. The Compliance Specialist 2 is trained on and executes 2+ program funding types, as well as manages multiple layers, property and funding level complexity. This position is distinguished from the Compliance Specialist 3 position by the absence of responsibility for program coordination, direct supervision of compliance staff or policy development. The Compliance Specialist 2 is distinguished from the lower level by the variability of compliance situations and the lack of clear specific guidelines. The portfolio size is listed below.
Essential Duties and Responsibilities:
Portfolio Size:
LIHTC: 1400-1500
HUD: 1100
RD: 900-1100
1. Manage and maintain assigned affordable housing portfolio including: tenant file reviews, audits, onsite file reviews, track and complete certifications, transmit property rental assistance into MINC/TRACS programs, and input tenant certifications into Property Management Software. *
2. Research and answer Fair Housing/Equal Opportunity questions brought forth by property or tenant.*
3. Recommend training programs to the Compliance Manager on the areas of regulations, mandates and methods in gaining compliance. *
4. Act as liaison with clients and agencies regarding affordable compliance operations and regulations to ensure program compliance. *
5. Provide support via phone, email or in person to Community Managers and Assistant Community Managers with regards to correct policies and procedures of program certification, as well as outstanding compliance related issues.*
6. Track and communicate the certification statuses on a monthly basis to the Community Managers and Portfolio Managers in a timely manner.
7. Notify the Compliance Manager of any/all regulatory notices from agencies relating to affordable housing programs in a timely manner. *
8. Take calls from clients/community managers/PM's regarding affordable housing compliance concerns.*
9. Interpret and dispense all new affordable housing program publications, policies, and procedures.*
10. Follow up on tenant file audit findings to ensure compliance and report corrections as required.*
11. Mentor and train the Compliance Specialist 1 position and newly hired compliance staff. *
12. Maintain, establish and/or submit, in a timely manner, all quarterly and annual reporting on all assigned properties.*
13. Accurately compile and submit Boston Post project specific cover sheets for review.
14. Ability to hold and manage coordinator title for HUD EIV submission system
15. Uphold Cascade Managements Service Culture in all forms of communication or interactions to create a positive and productive work environment. (Friendly, Helpful, Knowledgeable, Respectful and Responsive)*
16. Regular and reliable attendance during scheduled hours*
20. Perform other duties as assigned.
*Essential Functions
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
Associate's degree (A. A.), Business related degree or equivalent from a two-year college or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience totaling 3-5 years.
Certificates, Licenses, and Registrations
Valid Driver's License and insurance is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyLease-up Assistant
Tigard, OR job
About Us
Compensation: $16.00-$20.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40 Full Time
Properties: Corporate
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Lease-up Assistant supports the Lease-up Specialist and is responsible for answering phones, checking voicemails, following up with potential tenants by phone and/or email, and sending confirmations by fax to confirm potential tenants' income, employment status, and assets.
1. Support the Lease-up Specialist with all marketing activities as it relates to the company and the properties managed by Cascade.*
2. Responsible for managing and coordinating the lease-up project from beginning to end. *
3. Perform various outreach activities throughout Oregon and Washington. *
4. Communicate effectively with potential tenants. *
5. Schedule and organize potential tenant meetings.*
6. Manage effective communication through phone(s), email, and fax with applicants and other necessary contacts for lease-up purposes.*
7. Manage calls and voicemails for up to 4 phone lines at once. *
8. Maintain files and materials necessary for travel and meetings.*
9. Maintain data entry and tracking information necessary for lease-up operations. *
10. Regular and reliable attendance during scheduled hours*
11. Perform other duties as assigned.
*Essential Functions
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
High School diploma or general education degree (GED) and experience with email, fax, and customer service; equivalent combination of education and experience.
Certifications, Licenses, and Registrations
Valid Driver's License and insurance is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure
manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or
employees of organization.
Mathematical Skills
Must be able to add, subtract, multiply, and divide in all unites of measure, using whole numbers, common fractions, and
decimals.
Reasoning Ability
Ability to problem solve, and deal with a variety of situations where only limited standardization exist. Ability to interpret a
variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyMaintenance Technician III
Troutdale, OR job
About Us
Compensation: $22.00-33.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40 Full-Time
Properties: York Terrace
Property Type: Tax Credit and HUD
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The position will work closely with the Maintenance Supervisor to perform the necessary tasks with verifying that the buildings in good repair by performing the following duties: maintain building by performing minor and routine painting, plumbing, electrical wiring, construction, janitorial, routine appliance upkeep, and other related maintenance activities when required. The Maintenance Technician III will assist in ensuring all repairs are managed in a timely and appropriate manner and will be responsible for ensuring buildings and grounds are in a clean, orderly, and safe condition.
1. Maintain building by performing minor and routine painting, plumbing, electrical wiring, construction, janitorial, routine appliance upkeep, and other related maintenance activities when required.*
2. Ensure that all repairs are handled in a timely and appropriate manner. *
3. Assist in the develop of scopes of work for small improvements/services and seek out qualified contractors to bid the work.
4. Pick up trash on grounds. Keep breezeways, sidewalks, and grounds clear of clutter and debris. Ability to rake, shovel, prune, maintain all landscaping, and mow lawns. This may include the need to repair fences and/or walls. *
5. Maintain all sidewalks and parking lots, including using a snowblower, painting lines, numbers, and/or other stencils as needed. *
6. Clean and turnover vacant apartments to include all actions necessary to make the apartment rent ready for the next tenant within 5-10 days. *
7. Schedule and conduct pre-moveout inspections and reporting. Accurately cost out any repairs that may be needed and supply an estimate for expected cost to the resident for completion. *
8. Regularly check smoke detectors to ensure proper operation, change appliance filters, check air handlers, and perform other inspections when directed or required.
9. Develop and maintain relationships with vendors, negotiate pricing, collaborate on approved vendor list, keep vendor list updated, and publish the list for the properties. *
10. Work with Property Manager to meet and exceed the needs of the facility.*
11. Assist team leaders in carrying out the implementation of various policies, standards, procedures, and programs relating to the overall maintenance and upkeep of the properties.*
12. Requisition supplies; purchase tools and equipment (subject to supervisor approval); keep storeroom/shop clean, safe, and organized.*
13. Prepare and complete maintenance requests and work orders within 3-5 working days. Update Property Maintenance Log daily *
14. Perform regular preventative maintenance inspections of all units. *
15. Notify the Community Manager of safety-related issues and lease agreement violations. *
16. Respond promptly to after-hours calls and complete necessary repairs.*
17. Assist in setting specifications, solicit bids, review independent contractor qualifications, and monitor performance to ensure conformance to contract specifications for major renovations or repairs.*
Perform other duties may be assigned.
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
Associate degree (A. A.) or equivalent from two-year college or technical school; or 5-7 years related experience and/or training; or equivalent combination of education and experience. CAMT preferred.
Certifications, Licenses, and Registrations
Valid Driver's License and insurance is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to stand. The employee is occasionally required to sit. The employee must regularly lift and/or move 50-75 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Tool Requirement
Cascade requires that in this Maintenance position, the employees supply their own tools to perform maintenance work at worksites. A list of required tools to perform the basic maintenance functions of the job description must be able to be obtain within 60 days of employment.
Auto-ApplyPortfolio Manager Specialist
Tigard, OR job
About Us
Rate of Pay: $65,000-77,000 Annually
Schedule: Monday-Friday (8am-5pm)
Hours: 40
Properties: Corporate Office
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Portfolio Management Specialist Intern works under the Senior Regional Portfolio Manager for assistance with oversight of properties and support of field staff through reports, notices, tenant and vendor relations, tracking receivables, vacancies, and day-to-day management of site staff.
Essential Duties and Responsibilities
1. Formulate and manage the operational and capital budget for the portfolio of communities overseen; track and report on the financial performance of the communities; and implement strategies for enhancing the value of the assets with guidance from Senior Regional Portfolio Manager.
2. Assist with the review and approval processes for invoices for properties within portfolio in a timely manner, provide plan for outstanding late invoice payment.
3. Track and reconcile properties' Accounts Receivables with support from Senior Regional Portfolio Manager to ensure timely collection and notify Accounting of any anomalies.
4. In partnership and guidance of the Senior Regional Portfolio Manager, attend regular meetings with property owners to discuss the property performance and critical areas that need addressing, utilizing a structured meeting with agenda.*
5. Assist with implementation of strategies for achieving high operational performance in the areas of expense management, rent growth, resident retention and service, income generation, and collections.*
6. Aid in the process to recruit, hire, train, and manage the performance of staff under your and your manager's supervision and take appropriate actions to ensure achievement of performance goals.*
7. Make regular visits to each property site and ensure that the interior and exterior of the community meet Cascade Management safety and appearance standards.*
8. Approve all repairs and operating and maintenance contracts, within delegated contracting and signing authority; manage supplier and vendor performance with Senior Regional Portfolio Manager as final authority.
9. Address maintenance emergencies promptly, responding to after-hours calls.*
10. Ensure quality maintenance of each property through tracked regular preventative maintenance inspections and timely completion of work orders.
11. Ensure Property Management teams adhere to Cascade Management's policies, processes, procedures and tools, and make recommendations to management if improvements are needed.
12. Ensure compliance with local, state, and federal laws pertaining to the industry, employment, fair housing, and resident/tenant relations.*
13. Review property net occupancy regularly; review and approve invoices for the properties; provide plan for outstanding late invoice payments.*
14. Review and approve site staff timecards.
15. Educate, train, and develop community managers and other site staff within the assigned portfolio on appropriate Cascade Management, Inc. policies and procedures, including, but not limited to reporting requirements, safety procedures, compliance, and owner requests.
16. Work with the marketing department, at the direction of the Portfolio Manager or Senior Portfolio Manager, to develop appropriate plans and marketing strategy in fulfilling vacant units.
17. Communicate with owners, partners, and constituents of the properties under assigned portfolio, under the direction of the PM.
18. Regular and reliable attendance during scheduled hours*
Perform other duties as assigned.
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED). 3+ years of Community Management experience with 150 units or more required. 2+ years with experience in multiple properties in management position equivalent required. 2+ years of proven increased responsibility and staff oversight required. 3+ years of Tax Credit, HUD and/or affordable housing experience required. Experience in Finance and Budgeting preferred.
Supervisor Responsibilites
May directly supervise between 10 and 50 employees.
Certificates, Licenses, and Registrations
Valid Driver's License and insurance is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Excellent analytical skills and detail oriented.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyCommunity Manager
Troutdale, OR job
About Us
Compensation: 20.00-36.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40 Full-Time
Properties: York Terrace
Property Type: Hud & Tax Credit
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. Implements Cascade Management's policies and procedures.
Essential Duties:
1 Implement strategies for enhancing the value of the assets.*
2. Process rent increase notices, track and implement when scheduled.
3. Responsible for tracking and reconciling properties' Accounts Receivables. *
4. Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property. Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices. *
5. Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents. *
6. Manage all property staff with guidance from Portfolio Managers.
7. Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times. *
8. Complete and submit timely weekly reports; maintain neat and legible records at all times.*
9. Assist Portfolio Managers in preparing for property inspections. *
10. Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired.*
1. Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand.*
12. Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.*
13. Implement CMI's policies as found in the Operations Manual.*
14. Ensure compliance with applicable federal and state regulations associated with business operations.
15. Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants.*
17. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.*
18. Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies.*
19. Responsible for responding to resident complaints. *
20. Understand rental agreement and residency policies and be able to explain them to residents. *
21. Regular and reliable attendance during scheduled hours*
22. Travel as required for in person classes and annual education conferences*
23. Perform other duties as assigned.
* Essential Functions
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
High school diploma or general education degree (GED) and 1 to 3 years Tax Credit, HUD and/or affordable housing experience preferred.
Certificates, Licenses, and Registrations
Valid Driver's License and insurance is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Other Qualifications
Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-Apply