Customer Service Representative
Independent Health Association job in Buffalo, NY
FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
Join Independent Health and Our Family of Companies!
We're excited to announce an excellent opportunity for full-time Customer Service Representatives starting on January 26th, 2026.
Training:
Approximately 10 weeks of paid, on-site training
Monday-Friday, 8:00AM - 4:30pm
Location: 250 Essjay Rd., Williamsville, NY
Schedule:
After training, this role transitions to a hybrid work arrangement
You'll be assigned a regular shift between 8:00 AM and 8:00 PM
Shift Preferences will be discussed after training
Occasional Overtime may be required, including holidays and weekends, based on business needs
Pay Rate:
$19 per hour
Overview
The Customer Service Representative (CSR) is responsible for displaying confidence, passion for service, and practicing empathetic listening while connecting to Independent Health members. The CSR actively listens, assesses needs and utilizes system tools and resources to address and resolve inquiries. In addition, the CSR makes appropriate process or regulatory determinations and follows escalation procedures when deemed appropriate. The CSR is called on to research complex issues pertaining to benefits, claims, plans, and eligibility across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the member.
Qualifications
High school diploma or GED required.
Prior experience and success working in a customer service focused environment required.
Previous experience working in a call center preferred.
Knowledge of CPT codes, ICD-9 coding, and medical terminology preferred.
Excellent written and verbal communication skills. Ability to communicate with internal and external customers effectively and efficiently. Must be able to work collaboratively.
Ability to think critically and listen with intent to understand.
Ability to adapt behavior based on constructive feedback to improve job performance.
Proficient in problem solving and ability to prioritize accordingly.
Microsoft Office experience required with the ability to talk and type simultaneously. Must demonstrate proficiency in balancing keyboard accuracy with speed, the ability to correctly transmit data, and the ability to work efficiently while producing excellent customer service experiences.
Strong organizational and time management skills.
Ability to assume responsibility and maintain confidentiality. Strong sense of accountability is required.
Flexibility to work additional hours as required by department. Flexibility in shift assignment required. Must have availability to work a shift between 8:00 a.m. and 8:00 p.m. during normal business hours. Weekend shifts and holidays may occasionally be required.
Ability and willingness to meet with customers face to face at alternate locations when business needs require.
Proven examples of displaying the IH values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable.
Essential Accountabilities
Service Customers
Provide excellent customer service when responding to customers and de-escalate customers as needed.
Relay accurate and up-to-date information on policies and procedures and communicate a successful resolution to inquiries.
Document all calls accurately and timely.
Escalate issues to the appropriate resources as outlined in policy and procedure guides.
Meet or exceed all quality, productivity, accuracy, and call identification goals as stated in the most current departmental policy.
Maintain Core Knowledge
Maintain technical knowledge regarding Independent Health's contracts and benefits and working knowledge of policies, procedures, and updates daily.
Attend required training sessions as needed (including remote and onsite learning).
Provide accurate and up-to-date information to all customers by documenting all pertinent information into appropriate systems to meet regulatory agency standards.
Technology Requirements
Utilize multiple systems and tools to obtain needed information related, but not limited to:
Claims.
Enrollment.
Authorizations.
Finance.
Accounts Receivable.
Reference Screens.
Providers.
Ability to determine claim status and whether claim is adjudicated properly. Must have knowledge and ability to make claim adjustments using established criteria.
Immigration or work visa sponsorship will not be provided for this position
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
Click here
for additional EEO/AAP
or Reasonable Accommodation
information.
Current Associates must apply internally via the Job Hub app.
Auto-ApplyManager-Financial Planning & Analysis
Independent Health Association job in Buffalo, NY
FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
The Manager-Financial Planning and Analysis shall assist in the development and management of the budgeting and forecasting processes, the development of accurate financial projections and assisting in the creation of long-term strategic plans to support the company's income and growth objectives. Duties shall include conducting financial analysis, modeling, forecasting, and the preparation of monthly management reporting to ensure efficient financial operations. They will provide financial and strategic decision support to senior management analyzing financial data and operational trends to identify opportunities and risks and make recommendations. Additionally, they will identify areas for further research based on analysis of historical data, market trends, leading indicators, and business statistics.
The Manager-Financial Planning and Analysis will build collaborative working relationships with business leaders and other partners in support of key priorities and objectives to ensure a thorough and well-informed forecast process. They will demonstrate resourceful and collaborative expertise that results in favorable outcomes and helps to differentiate Independent Health as a leader in providing affordable high-quality health benefit solutions.
Qualifications
Bachelor's degree in finance, accounting or a related field is required. MBA or CPA preferred. An additional four (4) years of experience will be considered in lieu of a degree.
Five (5) years of experience in financial planning and analysis, process management, and relevant project leadership required.
Two (2) years of management experience required.
Comprehensive knowledge of financial statement analysis, forecasting, and KPI reporting.
Experience in health insurance forecasting and management reporting preferred.
Knowledge of GAAP accounting.
Strong analytical and problem-solving skills to prepare and analyze complex financial data.
Ability to interpret and summarize results of variance analysis in a meaningful way.
Understanding of utilizing financial models and leveraging data from reporting to drive financial results.
Proficiency in financial software and systems, including ERP, financial modeling, and reporting tools. Workday Financials/OfficeConnect experience preferred.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of associates across multiple business areas.
Proven examples of displaying the IH values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable.
Essential Accountabilities
Management/Leadership
Recruit, develop, and mentor a high-performing FP&A team and foster a culture of collaboration, accountability, and continuous learning.
Oversee the finance business partner team which will include engaging with internal customers to analyze, design, and implement financial solutions that will give them the information and knowledge required to make timely and sound financial decisions.
Promote a collaborative working environment, building strong relationships with cross-functional teams and promoting effective communication across the organization.
Strategic Planning and Budgeting
Support the annual strategic planning and budgeting process, collaborating with product owners and department heads to align financial objectives with overall corporate goals.
Work closely with executive leadership, to prepare and review all budget information for approval by the Board of Directors.
Align and prioritize initiatives to the annual operating and strategic plans and perform forecasting to provide visibility into business results to enable business decisions.
Partner with cross-functional teams to develop and refine strategic initiatives as well as evaluate business opportunities and investments.
Analysis and Reporting
Develop and maintain robust financial models to support strategic decision-making, including long-range planning, annual budgeting, and quarterly forecasting.
Analyze financial and operational data to identify and explain variances, trends, opportunities, and risks, providing insights to senior leadership to drive actionable outcomes.
Lead the preparation of comprehensive monthly management reports and presentations for executive management.
Prepare ad-hoc executive analysis and reporting as required, summarizing key points of interest in support of the organization's financial objectives.
Conduct scenario analysis and sensitivity testing to assess the potential impact of various strategic decisions on financial performance.
Work with business to establish key performance indicators (KPIs) and metrics to monitor business performance, tracking actual results against budget and forecast.
Immigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $110,000 - $125,000 annually
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
Click here
for additional EEO/AAP
or Reasonable Accommodation
information.
Current Associates must apply internally via the Job Hub app.
Auto-ApplyAthletic Trainer Outreach - Augusta, GA
Augusta, GA job
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)
Job Summary:
**Sign on Bonus, Relocation Assistance and Benefits available.**
Wellstar MCG Health System, Inc. is a not-for-profit organization that centers our decisions around the people we serve. Our commitment to transforming healthcare and providing access to personalized care allows those we care for to spend more time being a person than a patient. At Wellstar, our mission, vision, and values are simple: enhance the health and wellbeing of every person we serve, deliver world-class healthcare to every person, every time, and serve with compassion, pursue excellence, and honor every voice.
The Athletic Training Outreach program is a direct reflection of the mission, vision, and values honored by Wellstar MCG. Serving two counties with a total of nine high schools--- our athletic trainers play a crucial role in the health and safety of each athlete. In this role, the Athletic Trainer (AT) is responsible for the delivery of health care services as part of a multidisciplinary team by providing athletic training services that are in accordance with GA and/or SC state practice acts. The incumbent will work in the secondary school setting providing coverage to one of the contracted schools and perform duties otherwise specified by the Outreach manager.
Core Responsibilities and Essential Functions:
The athletic trainer is expected to perform appropriately in the following domains: 1) injury and illness
prevention and wellness promotion, 2) examination, assessment, and diagnosis, 3) immediate and
emergency care, and 4) therapeutic intervention. The athletic trainer is expected to provide evaluation of athletic and non-athletic conditions to high school aged patients, conduct appropriate therapeutic interventions for such conditions, educate sports medicine stakeholders about prevention and appropriate treatment of injuries, coordinate scheduling for Wellstar associated clinic appointments and follow ups, and document all evaluation and follow up interactions in the appropriate electronic medical recording system.
Healthcare administration and professional responsibility: Practices within local, state and national
regulations, guidelines, recommendations, and professional standards. Uses established documentation
procedures to ensure best practice. Maintain upkeep of all required documentation needed to practice as an athletic trainer in the state of GA.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
Bachelors Exercise Science or Bachelors Athletic Training or Masters Athletic Training
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
BLS-I - Basic Life Support - Instructor or BLS - Basic Life Support
CAT - Certified Athletic Trainer
Additional License(s) and Certification(s):
Appropriate state credential as an athletic trainer Upon Hire Required
Required Minimum Experience:
Less than 1 year with approved degree from a CAATE accredited Bachelors' or Masters' program Required or
15 or more years with a Bachelors in a related field of study (kinesiology or exercise science) and successful certification prior to the change of BOC eligibility in 2004 Required
Required Minimum Skills:
interpersonal skills High
organization High
timeliness High
cooperation High
flexibility Medium
leadership Low
**Sign on Bonus, Relocation Assistance and Benefits available.**
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Radiation Therapist, FT Days
Marietta, GA job
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)
Competitive Sign-on Bonuses and Relocation Assistance Available - Apply Today!
Job Summary:
The Staff Radiation Therapist in the Radiation Oncology Department applies ionizing radiation to a diverse population of patients in accordance with the prescription and instructions of the Radiation Oncologist. They must be capable of operating radiation-producing equipment utilizing radiation safety measures and be able to perform a series of complex and precise technical procedures.
Core Responsibilities and Essential Functions:
Participates in Quality Control monitoring.
- a.Delivers consistent precise therapy to a designated treatment area.
- b.Demonstrates skill in patient assessment, performing procedures and giving specialty care to patients, considering the age of the patient and appropriately adopts care for age (adolescent, adult and geriatrics).
- c.Documents appropriately in Electronic Medical Record (EMR)
- d.Demonstrates a willingness to perform additional tasks and gives assistance when necessary to others.
- e.Recognizes own limitations and/or needs and seeks assistance as needed.
- f.Reports adverse reactions to physician immediately and follows policy and procedure (P/P) for documentation.
- g.Educates patient/family on expected side effects, use of blocks, wedges and other treatment aids.
- h.Follows P/P to ensure precise treatment per physician prescription.
- i.Follows P/P to ensure precise treatment per physicists instruction in chart or computer. Follows proper procedure to ensure safety to self and patient.
- a.Assesses mobility of patients and manages accordingly, looks at EMR for fall precautions.
- b.Wears radiation safety badges at all times.
- c.Practices universal precautions.
- d.Participates in daily warm-up procedures to ensure output is within tolerances
- e.Advises manager of any discrepancies and any material item that needs replaced or fixed as soon as possible Understands and completes correctly all patient set-ups
- a.Simulates new patients and/or patients with new treatment fields with no errors and according to physicians written order in EMR.
- b.Schedules patients appropriately and always lets patient know of any changes prior to changes being made. Miscellaneous items
- a.Will do other tasks as assigned
- b.Participates in on-call rotation
- c.Is active as a student clinical instructor with both RTT and RTR students. Will evaluate and give feedback to both students and Clinical Advisor.
Required Minimum Education:
Associate's Degree Must be a graduate from an accredited Radiation therapy program Required
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
ARRT Radiation Therapy
Basic Life Support or BLS - Instructor
Additional License(s) and Certification(s):
Required Minimum Experience:
Minimum 2 years Experience in Radiation Therapy Preferred
Required Minimum Skills:
Demonstrates ability to treat/simulate patients.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
RN ED -Fulltime - Nights - W.E.S.T. Float Team - Columbia County
Grovetown, GA job
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Night (United States of America) Ready to Take Your Emergency Nursing Skills on the Road? Join the W.E.S.T. Float Team!
Be the difference. Be the movement. Be W.E.S.T.!
As a member of the WellStar Enterprise Support Team (W.E.S.T.) Float Pool, you'll bring your expertise to WellStar facilities, stepping in where you're needed most. Every shift is a new adventure, your ability to provide expert, compassionate care in fast-paced ED settings will make all the difference.
Why You'll Love This Role:
Be a Lifesaver - Deliver critical, patient-centered care across the WellStar network.
Expand Your Expertise - Gain experience in diverse ED environments while sharpening your clinical skills.
Stay on the Move - No two shifts are the same! Travel between facilities and embrace new challenges.
Join an Elite Team - Collaborate with high-performing healthcare professionals driven by excellence in patient care.
What You'll Do:
Provide comprehensive emergency nursing care-assessment, triage, intervention, and evaluation.
Administer medications and treatments safely and accurately.
Collaborate with physicians and multidisciplinary teams to develop and implement patient care plans.
Respond swiftly and effectively to critical situations and codes.
Educate patients and families on care, treatment, and discharge instructions.
Ensure accurate, timely documentation in compliance with WellStar standards.
What You'll Bring:
Experience:
Minimum 2+ years of recent, direct ED RN experience.
Education:
Graduate of an accredited nursing program (BSN preferred).
Licensure/Certifications:
Active RN license (Georgia or Compact)
BLS - Basic Life Support from AHA.
ACLS - Advanced Cardiovascular Life Support
PALS - Pediatric Advanced Life Support
Skills: Critical thinking, adaptability, teamwork, and the ability to thrive under pressure.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Respiratory Therapist II NP CH Nights NICU required
Austell, GA job
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Overview
The Respiratory Therapist II is responsible for medication administration and implementing respiratory care based on expanded knowledge, experience, and the evaluate-and-treat process. The RT II is responsible for delivering patient care in complex, multiple problem-patient care situations. The majority of time is in critical care areas with protocol ventilator management, significant independent decision-making and self direction. In addition, to patient care delivery, the RT II is responsible for patient, family/support system education, coordination of activities, staff development, and professional and self-developmental activities. The RT II is responsible for providing patient care with an understanding and awareness of population specific needs. The RT II addresses the biological, emotional, and developmental, psychosocial, and patient/family education needs when providing care to the patient. Also participates in the education of new employees and others.
Responsibilities
Core Responsibilites and Essential Functions
Provides Customer Service
* Completion of patient care, documentation and education
* Team approach to service
* Promotes a team spirit and positive work environment
* Provides supportive environment for students and staff
Administers Quality Patient Care
* Performs patient assessment & assessment for therapy
* Collaborates with health care team members in planning patient care
* Verifies orders and administers aerosolized medication, bronchial hygiene, volume expansion, oxygen & medical gas therapy
* Performs ventilator management, weaning, wave form graphic interpretation; airway management (intubation, extubation, trach tube change and care)
* Performs arterial blood gas sampling & analysis
* Educates patient and mentors/precepts new employees, students and peers
* Location Specific: Assisting in invasive and non-invasive procedures, Cardiac Service procedures, Pulmonary Diagnostic Testing
Provides Safe & Quality Environment
* Promotes current and accurate electronic orders, charting and charging
* Promotes high level of patient safety (Medication Safety, NPSG, etc)
* Promotes Performance Improvement initiatives designed to promote quality care
* Promotes evidence based practice
* Reviews the revised and new DPPs
Required for All Jobs
Performs other duties as assigned
Complies with all WellStar Health System policies, standards of work, and code of conduct.
Qualifications
Required Minimum Education
Graduate of an accredited respiratory therapy education program (CoARC or CAAHP) with minimally 20 quarter hours of science. Required
Associate's Degree A.S. degree required Required
Bachelor's Degree Preferred
Required Minimum Experience
0-2 yrs clinical experience with minimal 6-months critical care Required
Required Minimum Skills
Ability to communicate well, critical thinking skills, establish and maintain working relationships with physicians and other health care professionals, and computer skills including familiarity with databases.
Good customer relation, assessment, and communication skills are a must for this job.
Required Minimum License(s) and Certification(s)
Registered Respiratory Therapi Required
Respiratory Care Prof Required
Basic Life Support Required
BLS - Instructor Required
BLS - Provisional Required
Advanced Cardiac Life Support Required
ACLS - Instructor Required
ACLS - Provisional Required
Pediatric Adv Life Support Required
PALS - Instructor Required
PALS - Provisional Required
Neonatal Resuscitation Prvdr Required
NRP - Instructor Required
NRP-Provisional Required
Additional Licenses and Certifications
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Ultrasound Technologist
Lafayette, CO job
Ultrasound Technologists at Intermountain Health are committed to providing patient centered care while demonstrating our values of Integrity, Trust, Excellence, Accountability, and Mutual Respect. If you are interested in contributing to our mission of helping people live the healthiest lives possible- come join our team!
What does it mean to be a caregiver with Intermountain? Check out this video and learn more and discover the “Power of We.”
To learn more about this exciting opportunity, please Click Here to schedule a time to further discuss this opportunity.
Posting Specifics:
Benefits Eligible: Yes - Link to Benefit Details
Shift Details: Mon-Thur 0900-1830
Hours: Full-Time (36 hours)
Additional Details: Shift differentials given for evenings, nights and weekends
Who We Are: Good Samaritan Hospital is a community-based, acute-care hospital in Lafayette, Colorado. We opened on December 1, 2004, and are part of Intermountain Health, a nonprofit health system. Our patients and families are the center of every thought, communication and action that takes place in this healing space.
Scope:
Ensure proper patient identification, verify orders, and prepare patients for exams.
Use proper imaging techniques to ensure timely, safe, and high quality diagnostic exams.
Demonstrate the ability to perform any exam on all ages of patients (neonates, pediatrics, adolescents, adults and geriatrics) using appropriate protocol and following ACR guidelines.
Demonstrate proficiency on all clinical equipment within the department.
Complete and annotate a medically acceptable exam, following ACR guidelines while producing the maximum diagnostic information in a minimal amount of time.
Follow appropriate protocol for medical necessity, coding and charging, obtaining consents if necessary, documenting any events that may occur, for quality, maintaining a current QC program for ACR and reporting any equipment failures or problems.
Exhibit good safety practices in body substance protection, cleaning of equipment, using proper sterile techniques, and removing any expired materials.
Thoroughly and accurately complete all required documentation, including time stamps and image storage.
Qualifications:
ARRT Registry or ARDMS Registry. The ARDMS must include successful completion of one registry pertinent to the department beyond physics (options include OB, abdominal, neuro, breast, and, vascular).
Basic life support (BLS) certification, issued by American Heart Association, required.
RVT Certification, highly preferred.
Ultrasound experience, preferred.
Now that you know more about being a Ultrasound Technologist on our team, we hope you'll join us. At Intermountain Health, you'll reaffirm every day how much you love this work, and why you were called to it in the first place.
Physical Requirements:
Location:
Good Samaritan Hospital
Work City:
Lafayette
Work State:
Colorado
Scheduled Weekly Hours:
36
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$38.77 - $59.82
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
RN Clinical Nurse WMCG - 5W Acute Care - Medicine - FT - Night
Augusta, GA job
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Night (United States of America) Job Summary:
Registered Nurses provide quality nursing services by working with the patient care team to assess, plan, implement, and
evaluate patients' care and by providing a positive, supportive environment. The Registered Nurse is the front-line
representative of the patient care team often serving as the intermediary between the patient and family, the provider(s),
and other care team members. This role is expected to: participate in performance improvement initiatives; maintain
professional competence; develop others; uphold confidentiality, safety, and professional standards; and support Shared
Governance through service on councils or sponsored activities.
Core Responsibilities and Essential Functions:
Patient Care and Care Coordination: Monitors, examines, and evaluates the patients conditions. Assists with
the care plan and takes appropriate actions to promote the patients short/long-term outcomes and wellbeing.
Delivers care plan as outlined, applying independent judgment where appropriate. Collaborates with
and communicates patient care plans with other staff, as appropriate. Prioritizes and coordinates optimum
daily patient flow and patient experience. Delivers safe and effective care according to policies and
procedures. Maintains appropriate documentation of patient assessment, changes in condition, care
delivered, education provided, and any incidents or exceptions related to standards of care or compliance
with hospital policy.
Patient Advocacy and Satisfaction: Listens to concerns, probes in-depth to understand the needs and
concerns, and responds to patient needs in an appropriately timed manner. Serves as an educational
resource for patients and families on health-related issues. Communicates necessary patient information to
family, licensed care providers, and other staff. Embraces the concept of patient- and family-centered care
to maintain patient, family, staff, and physician satisfaction. Prioritizes actions according to patient needs and
provides input into the plan of care by reporting pertinent information involving the patient and family to the
appropriate individuals in accordance with confidentiality standards.
Performance Improvement: Seeks opportunities to improve the work environment and processes.
Contributes ideas to help identify solutions and supports change implementation. Supports and contributes
to improvement initiatives aligned with achieving better patient quality outcomes, patient satisfaction, staff
satisfaction, and organizational financial performance.
Professional Competency and Growth: Maintains professional licenses and certifications. Completes all
required training. Self-identifies and self-manages training and development opportunities. Is involved in
professional organizations. Keeps current with research literature and industry best practices. Seeks
opportunities for professional growth and leadership development.
Professional Leadership: Fosters the growth and development of other nurses through mentorship and
preceptorship. Contributes to a positive and supportive work environment. Adheres to all confidentiality,
safety, and professional standards. Acts with professionalism embrace shared governance principles and
demonstrate integrity. Holds self and others accountable for practice by participating in the peer feedback
process. Positively promotes the nursing profession and assists with the recruitment of nurses to AU Health.
Other duties as assigned.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
Associates Nursing or Bachelors Nursing or Masters Nursing-Preferred
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
BLS - Instructor or Basic Life Support
Reg Nurse (Single State) or RN - Multi-state Compact
Additional License(s) and Certification(s):
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Registered EEG Technologist
Grand Junction, CO job
Accountable for monitoring a full spectrum of Electroencephalogram (EEG) procedures. The position provides patient care and physician support through the monitoring of advanced long-term neurodiagnostic procedure using neurodiagnostic technologies, and through coordination of care with other health care professionals. Job Description
Discover why Intermountain Health is a great place to work
Posting Specifics:
Benefits Eligible: Yes
Shift details: Day shift
Hours: Full-Time 36 hours
Additional Details: Required to take call from 7pm-630am 1-2 times a week with one Saturday call required a month.
Click here to learn about being a EEG Technician.
Essential Functions
Demonstrated knowledge of epileptic syndromes, seizure, and pattern recognition including the ability to recognize epileptic and non-epileptic syndromes and diseases.
Experienced in long-term EEG monitoring including intermittent, and continuous/real-time monitoring.
Experienced in identifying, tracking, and documenting multiple aspects of EEG including background EEG changes, behavior, and epileptiform pattern identification following ACNS guidelines.
Competent in the use and troubleshoot of EEG acquisition systems, the associated equipment settings, and study montages.
Completes and follows intermittent and continuous documentation in the recording and within the EMR.
Knowledge of advanced neurodiagnostic procedures including surgical grids, brain mapping, SPECT, and WADA testing. Able to create and manipulate advanced montages used in advanced neurodiagnostic procedures.
Identify anatomical clinical manifestations relating to EEG changes, and document clinical behavior.
Identifies opportunities to expand knowledge, mentor, and train coworkers.
Demonstrated communication skills with healthcare professionals and physicians for event notification and patient concerns while following established communication protocols.
Ability to assist in pruning studies and archiving.
Skills
Electroencephalogram (EEG)
Team Oriented
Patient Safety and Outcomes
Written Communication
Flexibility and Adaptability
Communication
Critical Thinking and Troubleshooting
Follow Protocols
Computer Literacy
Documentation
Mentoring
Required Qualifications
Current Registered Electroencephalographic Technologist (R.EEG.T) credential or equivalent.
Current Certification for Long Term Monitoring (CLTM).
BLS Certification or RQI for Healthcare Providers.
Licensed in the State of practice if applicable.
Availability to work varying shifts which may include nights, weekends, and on-call.
Familiarity with technology including EEG acquisition systems and Microsoft Office.
Preferred Qualifications
3+ year of clinical EEG experience or direct patient care experience.
1 year experience as a Registered EEG Technologist.
Proven ability to mentor and provide technical oversight to junior technicians.
Physical Requirements:
Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
May be expected to stand in a stationary position for an extended period of time.
For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing, and reading signs, traffic signals, and other vehicles.
Location:
St. Marys Regional Hospital
Work City:
Grand Junction
Work State:
Colorado
Scheduled Weekly Hours:
36
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$29.14 - $44.94
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Occupational Therapist PT Days Acute Care Therapies
Marietta, GA job
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Job Summary:
The occupational therapist assesses, plans, organizes and participates in rehabilitative programs that help to restore or improve function in activities of daily living, functional mobility, cognitive tasks, strength, coordination and range of motion in patients suffering from disease or injury. Services are provided across the full continuum and rendered in a cost conscious, quality focused and customer oriented manner. Compliance with all applicable regulatory standards is also required in this role.
Core Responsibilities and Essential Functions:
Treatment Planning and Provision of Care
* Implements the occupational therapy treatment plan
* Selects appropriate treatment activities to progress patient towards goals.
* Revises goals/plan of care with patient/family input
* Provides ongoing patient/family education and training
* Provides discharge instructions, follow-up and referral to community resources as appropriate
* Acts as a referral source for staff, families, physicians on services and equipment related to rehabilitation services.
Patient Assessment
* In collaboration with the physician, responsible for the establishment and ongoing evaluation of treatment programs, plan of care, goals and discharge plans for the patients as related to the occupational therapy needs of the patient.
* Establishes a plan of care in conjunction with the patient and/or family members.
* Establishes realistic discharge plan incorporating patient and/or family member goals.
Documentation
* Documents the evaluation and plan of care according to departmental guidelines
* Documents each treatment session according to departmental protocols
* Completes and submits family education, discharge and other required documentation within facility and program guidelines.
General requirements
* Adheres to ethical business practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty.
* Embraces diversity and demonstrates the ability to work together.
* Maintains confidentiality of all patient information.
* Maintains attendance/punctuality in accordance with system policy and procedure.
* Adheres to departmental dress code policy, including wearing and displaying ID badge approp.
* Communicates information effectively both verbally and in writing with all team members.
* Attends and participates in staff meetings, required inservices, process improvement activities, and other meetings as requested.
* Organizes workload to complete responsibilities in an appropriate and timely manner.
* Utilizes materials and equipment in a safe and cost-effective manner.
* Observes infection prevention precautions
Customer Service
* Strives to help lead the industry through vision, technology, innovation and customer service.
* Strives to make a difference in the lives of our employees and patients.
* Consistently applies AIDET principles in all interactions with patients.
* Encourages a positive environment and experience for co-workers and patients. Treats patients and fellow team members with respect. Fosters teamworkwith trust, support and collaboration.
* Dmonstrates knowledge of service recovery principles and implements appropriately
Professional Development
* Participates in professional development and mandatory education activities.
* Completes core and annual competencies according to established departmental timelines.
* Completes all educational requirements required by discipline to maintain licensure. Also includes surgery if interested.
* Participates in orientation and training of new employees.
* Completes all mandatory hospital and/or system mandatory requirements
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
Bachelors Occupational Therapy or Masters Occupational Therapy
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
OT - Occupational Therapist
BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s):
Required Minimum Experience:
Required Minimum Skills:
Effective communication skills, customer service focused, team oriented, and basic computer skills.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Speech Pathologist FT Days Acute Care Therapies
Marietta, GA job
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)
Job Summary:
The Speech Language Pathologist Fellow evaluates patients and develops the speech/language plan of care in the areas of speech, language, voice, cognition and swallowing in collaboration with the physician and care team. Receives supervision, as required by ASHA, which includes reviewing diagnostic reports/treatment records/plans of treatment, monitoring the Clinical Fellow's participation in case conferences/professional meetings and/or evaluating work by consulting with colleagues, clients and their families. Services are provided across the full continuum and rendered in a cost conscious, quality focused and customeroriented manner. Compliance with all applicable regulatory standards is required in this role.
Core Responsibilities and Essential Functions:
Patient Assessment
- In collaboration with the physician, responsible for the establishment and ongoing evaluation of treatment programs, plan of care, goals and discharge plans for the patients as related to speech, language, cognition, voice and swallowing.
- Establishes a plan of care in conjunction with the patient and/or family members.
- Establishes realistic discharge plan incorporating patient and/or family member goals. Treatment Planning and Provision of Care
- Implements the speech language therapy treatment plan
- Selects appropriate treatment activities to progress patient towards goals.
- Revises goals/plan of care with patient/family input
- Provides ongoing patient/family education and training
- Provides discharge instructions, follow-up and referral to community resources as appropriate
- Acts as a referral source for staff, families, physicians on services and equipment related to rehabilitation services. Documentation
- Documents the evaluation and plan of care according to departmental guidelines
- Documents each treatment session according to departmental protocols
- Completes and submits family education, discharge and other required documentation within facility and program guidelines General requirements
- Adheres to ethical business practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty.
- Embraces diversity and demonstrates the ability to work together.
- Maintains confidentiality of all patient information.
- Maintains attendance/punctuality in accordance with system policy and procedure.
- Adheres to departmental dress code policy, including wearing and displaying ID badge appropriately.
- Communicates information effectively both verbally and in writing with all team members. Attends and participates in staff meetings, required inservices, process improvement activities, and other meetings as requested.
- Organizes workload to complete responsibilities in an appropriate and timely manner.
- Utilizes materials and equipment in a safe and cost-effective manner.
- Observes infection prevention precautions Customer Service
- Strives to help lead the industry through vision, technology, innovation and customer service. Strives to make a difference in the lives of our employees and patients.
- Consistently applies AIDET principles in all interactions with patients.
- Encourages a positive environment and experience for co-workers and patients. Treats patients and fellow team members with respect. Fosters teamwork with trust, support and collaboration.
- Demonstrates knowledge of service recovery principles and implements appropriately Professional Development
- Participates in professional development and mandatory education activities.
- Completes core and annual competencies according to established departmental timelines.
- Completes all educational requirements required by discipline to maintain licensure.
- Participates in orientation and training of new employees.
- Completes all mandatory hospital and/or system mandatory requirements
Required Minimum Education:
Graduate from an accredited speech-language pathology program. Required and
Master's Degree in Speech-Language Pathology or other related degree. Required
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
Speech Language Pathologist
Basic Life Support or BLS - Instructor
Additional License(s) and Certification(s):
Required Minimum Experience:
Required Minimum Skills:
Effective communication skills,
customer service focused,
team oriented, and
basic computer skills.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Financial Planning & Analysis Analyst-Senior
Independent Health Association job in Buffalo, NY
FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
The Financial Planning and Analysis Analyst-Senior shall assist in the development and management of the budgeting and forecasting processes, the development of accurate financial projections and assisting in the creation of long-term strategic plans to support the company's income and growth objectives. Duties shall include conducting financial analysis, modeling, forecasting, and the preparation of monthly management reporting to ensure efficient financial operations. They will provide financial and strategic decision support to senior management analyzing financial data and operational trends to identify opportunities and risks and make recommendations. Additionally, they will identify areas for further research based on analysis of historical data, market trends, leading indicators, and business statistics.
The Financial Planning and Analysis Analyst-Senior will build collaborative working relationships with business leaders and other partners in support of key priorities and objectives to ensure a thorough and well-informed forecast process. They will demonstrate resourceful and collaborative expertise that will result in favorable outcomes and will help to differentiate Independent Health as a leader in providing affordable high-quality health benefit solutions.
Qualifications
Bachelor's degree in finance, accounting or a related field is required. MBA or CPA preferred. An additional four (4) years of experience will be considered in lieu of a degree.
Four (4) years of experience in financial planning and analysis, process management, and relevant project leadership required.
Comprehensive knowledge of financial statement analysis, forecasting, and KPI reporting.
Experience in health insurance forecasting and management reporting preferred.
Knowledge of GAAP accounting.
Strong analytical and problem-solving skills to prepare and analyze complex financial data.
Ability to interpret and summarize results of variance analysis in a meaningful way.
Understanding of utilizing financial models and leveraging data from reporting to drive financial results.
Proficiency in financial software and systems, including ERP, financial modeling, and reporting tools. Workday Financials/OfficeConnect experience preferred.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of associates across multiple business areas.
Proven examples of displaying the IH values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable.
Essential Accountabilities
Strategic Planning and Budgeting
Support the annual strategic planning and budgeting process, collaborating with product owners and department heads to align financial objectives with overall corporate goals.
Work closely with executive leadership, to prepare and review all budget information for approval by the Board of Directors.
Align and prioritize initiatives to the annual operating and strategic plans and perform forecasting to provide visibility into business results to enable business decisions.
Partner with cross-functional teams to develop and refine strategic initiatives as well as evaluate business opportunities and investments.
Analysis and Reporting
Develop and maintain robust financial models to support strategic decision-making, including long-range planning, annual budgeting, and quarterly forecasting.
Analyze financial and operational data to identify and explain variances, trends, opportunities, and risks, providing insights to senior leadership to drive actionable outcomes.
Lead the preparation of comprehensive monthly management reports and presentations for executive management.
Prepare ad-hoc executive analysis and reporting as required, summarizing key points of interest in support of the organization's financial objectives.
Conduct scenario analysis and sensitivity testing to assess the potential impact of various strategic decisions on financial performance.
Work with business to establish key performance indicators (KPIs) and metrics to monitor business performance, tracking actual results against budget and forecast.
Immigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $90,000 - $105,000 annually
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
Click here
for additional EEO/AAP
or Reasonable Accommodation
information.
Current Associates must apply internally via the Job Hub app.
Auto-ApplyPharmacy Systems Coordinator
Independent Health Association job in Buffalo, NY
FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
The Pharmacy Systems Coordinator is responsible for maintaining all pharmacy systems to allow Pharmacy Benefit Dimensions (PBD) to accurately adjudicate prescription claims against the pharmacy benefits of its members and provide accurate pharmacy information to all stakeholders. Responsibilities include, but are not limited to, benefit designs, claims payment, eligibility issues, researching and resolving inquiries, assist with training associates, and updating documentation for all lines of business. Occasional evenings, weekends, holidays and overtime are a requirement of the position.
Qualifications
High School diploma or GED required.
Three (3) years of pharmacy experience required. One (1) year of experience as a PBD Pharmacy Systems Assistant may be considered in lieu of three (3) years pharmacy experience requirement.
Significant and detailed knowledge and experience with RxClaim™ and associated systems is preferred.
Strong interpersonal, written and verbal communication skills.
Strong Microsoft Office skills required. Experience with Microsoft Office applications, and demonstrated ability to learn new software application.
Experience in report production, and the ability to maximize use of system capabilities to lead the organization in outcome improvement.
Proven examples of displaying the PBD values: Trusted Advisor, Innovative, Excellence, Guardianship, Dedication and Caring.
Essential Accountabilities
System Administration and Maintenance: Assist with maintenance of RxClaim functionality as it pertains to all lines of business. Attend assigned MOD review meetings, test and/or review SR's assigned for MOD implementation and assist with installation tasks on MOD night. Communicate problem defects to Pharmacy Systems Specialist along with detailed documentation and associated testing scenarios. Ensure reliable interfacing with the HealthRules system, and other support systems. Responsible for maintenance of the RxAuth application.
Benefit and Formulary Administration: Build benefit plans in the RxClaim system to ensure pharmacy claims process according to the design of the product. Responsible for assigned primary or secondary testing for all plan builds or updates, including tests to confirm administration accuracy and consistency. Maintain and follow the documented drug change process for formulary updates within set time frames and with accuracy within the policy. This includes reporting issues or questions to the Pharmacy Systems Specialist. Responsible for the maintenance of all eligibility files for all lines of business, including but not limited to updating person codes, dual eligible members, UOI updates, staging/loading files, and updating monthly eligibility logs. Provide support and assist with process improvements. Participate in any ad-hoc projects as needed.
Claims Management and Payment: Responsible for daily review of the payment process in RxClaim, including but not limited to reviewing reports and resolving any associated issues. Monitor and validate claims for processing accuracy. Participate as the Detective of the Day to handle help desk issues. Escalate all unresolved issues to the Pharmacy Systems Specialist. Also responsible for build and testing of new pharmacies, pharmacy pricing and QA-ing client pricing. Complete processing of file loads needed for claims management. Assist with any ad-hoc projects as needed.
Training and Documentation: Assist with the creation or revision of all training documentation, policies and procedures. Ensure that documentation accurately reflects system functionality, industry best practices, and are appropriate, current, and well organized. Also accountable for the training and mentoring of associates.
Immigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $22.00 - $25.00 hourly
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
Click here
for additional EEO/AAP
or Reasonable Accommodation
information.
Current Associates must apply internally via the Job Hub app.
Auto-ApplyCommunity Connections Representative I/II (Buffalo and Rochester)
Buffalo, NY job
This position assists the Health Plan in establishing a presence in the community through home visits and community outreach bridging the gap between members and the Clinical Operations Department. Community Connections Representatives educate members about accessing community resources and assists with navigating resources available and provide assistance with addressing SDoH barriers and care gaps. This position educates and assists with the enrollment and recertification process for Marketplace Facilitated Enrollment (MFE): On and Off Marketplace health insurance products, including Child Health Plus (CHP), Medicaid Managed Care (MA/MMC), Essential Plan (EP) and the Individual Market - Qualified Health Plan (QHP).
This position requires working occasional evenings and weekends for outreach and community events.
*Must be able to drive independently within the Health Plan regions
Essential Accountabilities:
Level I
• Educates Medicaid, Medicare, and Commercial members on healthcare benefits, and community resources through home visits and outreach.
• Educates and assists members with accessing care, Case Management program and benefits and government cell phone programs.
• Coordinates, plans and attends community events, including school events, health fairs and various community initiatives. Proactively informs and increases awareness of heath care offerings, state regulations and the Excellus/Univera brand/products at said events and within assigned territories.
• Completes scheduled and unscheduled home visits for noncompliance, gaps in care, community resource needs, and other high-risk issues.
• Conducts targeted phone calls for compliance, HEDIS initiatives and health risk assessments.
• Collaborate with Case Management on the status of high-risk member referrals.
• Assists in finding and connecting members to community social services and agencies. Enroll or refer qualified members in a health home.
• Communicates health insurance program options, fundamentals of all the health insurance products, benefits, and associated costs based on analysis of the applicant's situation in Marketplace.
• Assists individuals and families with securing and providing required documentation to demonstrate age, residency, and income as is required by the Marketplace.
• Interprets a variety of complex instructions from the MFE Training Manual to assist applicants. Provides critical assessment and analysis which effects insurance enrollment for families and children. Presents all aspects of eligibility, enrollment and available products to community audiences.
• Meets with applicants in locations that have additional MFE resource backup.
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs.
• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.
Level II (in addition to Level I Essential Accountabilities)
• Manage the incoming Community Connections Referrals.
• Maintain the Community Resource Guide as needed.
• Ensure educational materials and supplies are replenished and available for use.
• Maintain the in-house Food Pantry ensuring all non-perishable items are within use by date.
• Works with management to participate in training process for new hires and team refreshers. Supervise Intern and/or mentor new hires to team; providing first level problem resolution, share Lifetime way cultural expectations, ensure successful on-boarding and engagement in role.
• Works with management on establishing influential relationships in the community within assigned territory.
• Attends community IPA/Navigator Agency as instructed.
• Represents the company in small/large community-based organization meetings as required/complement or collaboration with Community Engagement Program Manager.
• Gain Subject Matter Expertise (SME) level in key focus area; develop training curriculum and facilitate workshop for team in conjunction with management team.
Minimum Qualifications:
NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.
All Levels
• High school diploma or GED required. Associate degree preferred.
• Minimum of two years of social services, community outreach, or education experience required.
• Marketplace Facilitated Enroller certification preferred.
• Demonstrated problem solving, interpersonal and communication skills.
• Prior experience and working knowledge in Microsoft Suite including Excel and Word.
Level II (in addition to Level I Minimum Qualifications)
• Minimum of two years' experience working in the Community Connections Representative role.
• Marketplace Facilitated Enroller certification required. Maintenance of certification through continuing education/training essential.
• Demonstrated attention to detail.
• Demonstrated leadership skills.
• Demonstrated knowledge and experience of health care industry and Health Plan business.
• Demonstrated ability to organize and represent an organization at community events preferred.
• Highly effective communicator.
Physical Requirements:
• Ability to work in a home office for continuous periods of time for business continuity.
• Ability to travel across the Health Plan service region for meetings and/or trainings as needed.
• Ability to lift, carry, push, or pull 15 pounds or less.
• Reaching, crouching, stooping, kneeling required.
• Must have a valid Class D license and ability to operate a motor vehicle.
• The ability to hear, understand and speak clearly while using a phone, with or without a headset.
************
In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.
Equal Opportunity Employer
Compensation Range(s):
Level I: Grade N4: Minimum $19.22 - Maximum $30.76
Level II: Grade N5: Minimum $20.02 - Maximum $33.03
The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.
Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplySecurity Operations Center Officer
Independent Health Association job in Buffalo, NY
FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
The Security Operations Center (SOC) Officer supports security, safety and protection efforts for Independent Health associates, guests, visitors, members and properties. The SOC officer is a contributing member of the team responsible for 24x7 monitoring, reporting and response associated with Physical Security initiatives at the main campus, affiliate, and Medicare Information Center locations. The role includes oversight of access controls, alarms, CCTV, and accurate and timely notification of events impacting physical security and/or facilities to the appropriate IH team member.
Shift: Monday - Thursday 2am to 12:30pmQualifications
High school diploma or GED required.
One (1) year of security guard force experience required, including familiarity with alarm systems.
Possession and maintenance of current active NYS Guard License (carried at all times while on duty) is required.
Solid understanding of municipal security and emergency response protocols, including basic knowledge of town, county state laws.
Working knowledge with security cameras, building alarm systems, and access controls.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Local travel may be required. Any Independent Health associate who uses a motor vehicle in the course of their duties representing Independent Health must be compliant with New York State Motor Vehicle laws and must follow the Policy that pertains to Driver's License Requirements as a condition of employment.
Demonstrated conflict management skills, with the ability to identify, research and resolve issues and/or concerns.
Solid team player with the ability to work/support management and varied departments.
Demonstrated time management skills, with the ability to work in a self-directed manager.
Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
Exceptional customer service skills.
High level of attention to detail.
Basic computer skills to generate reports and logs.
Ability to respond to emergency situations outside normal business hours as required.
Stand, walk or run as needed on various surfaces for emergency response, as needed.
Effective written, oral communication and interpersonal skills and strong customer service attitude with ability to deal with all levels of personnel and the general public in a professional and effective manner.
Ability to effectively communicate operating policies and procedures in user-friendly and non-technical language directly to all levels of the company and the general public.
Must be able to read and understand all operating policies, procedures and instructions.
Proven examples of displaying the IH values: Passion, Caring, Collaborative, Respectful and Accountable.
Maintain confidentiality and uses only the minimum amount of protected health information (PHI) necessary to accomplish job related responsibilities.
Perform other duties as assigned. Every associate is given a upon hire outlining the qualifications, duties, and pay grade of the position. Independent Health reserves the right to change job descriptions as necessary.
Essential Accountabilities
Responsible for detecting and assessing security events and incidents across the enterprise.
Daily monitoring of security cameras and campus site/buildings.
Physical security liaison to IHA & IHC associates. Support of IHA & IHC departmental needs including escort.
Familiarity and response to campus emergency and security incidents/events including 911 calls.
Maintenance and preparation of daily reports, logs and incident reports as required.
Answer alarms and investigate disturbances, coordinating with Facilities managers as appropriate.
Report unlawful activities such as theft or vandalism to law enforcement officers for further actions.
Coordinate with guard force to include but not limited to, assessing; validating routine patrol rounds are conducted within the assigned premises; ensuring daily reports, logs and incident reports are completed by the security guard force.
Must be able to handle sensitive and confidential information appropriately.
Follow procedures accordingly as it relates to best practices, directives, and standard operating procedures.
Escalate system repairs, reports or restricted access approvals to Manager, Facilities Operation, and door malfunctions to Manager, Facilities Mgmt.
Immigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $18 hourly
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
Click here
for additional EEO/AAP
or Reasonable Accommodation
information.
Current Associates must apply internally via the Job Hub app.
Auto-ApplyActuarial Analyst-Associate
Independent Health Association job in Buffalo, NY
FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
Under the supervision of the Manager-Actuarial Services, the candidate will provide a full scope of actuarial and statistical analyses. Such projects will support both internal and external customers. The position requires working collaboration with other team members and business units throughout the organization. This role requires strong analytical skills.
Qualifications
Bachelor's degree required in Mathematics, Statistics, Actuarial Sciences, or related field. Master's degree preferred.
One (1) year of Actuarial or related experience preferred. (ex. internship)
Completion of at least one Society of Actuaries exam preferred.
General understanding of Actuarial concepts, functions, and processes.
Understanding of basic health care concepts and products, and general understanding of the health care environment.
Proficient PC skills in a Windows environment. Advanced knowledge of Excel, SAS, and other analytic or query tools preferred. Programming and coding experience preferred.
Proven ability to handle data sources, filter and assess data quality, and recognize data patterns required. Strong problem-solving skills required.
Excellent oral and written communication skills. Demonstrated self-motivation and initiative, as well as an ability to perform under pressure. Strong interpersonal skills. Strong organizational skills and ability to prioritize, multitask, and work in fast paced environment.
Proven examples of displaying the IH values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable.
Essential Accountabilities
Support budget development process including forecasting and actual to budget comparison.
Support development and forecasting of accruals for Finance and Accounting for various financial statement items.
Provide analysis and reporting for financial and regulatory requirements including but not limited to MCR, ROI, product performance, provider and vendor relationships, and audit support.
Perform actuarial analysis and modeling including but not limited to reserves, pricing, and forecasting.
Develop ad hoc reports as a supplement to routine management reports through query building and data extraction.
Immigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $65,500 - $80,000 annually
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
Click here
for additional EEO/AAP
or Reasonable Accommodation
information.
Current Associates must apply internally via the Job Hub app.
Auto-ApplyCare Coordination Assistant
Independent Health job in Buffalo, NY
FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration. The Care Coordination Assistant (CCA) provides administrative support to the Case Management department. The CCA is responsible for assisting the Case Management department in the implementation of case and disease management programs designed to improve the health status of Independent Health members. This includes, but is not limited to, operational aspects including outreach phone calls to members and administrative support as requested.
Qualifications
* High School diploma or GED required; Associates degree preferred.
* Two (2) years medical office experience required. Case Management and/or care coordination experience preferred.
* Working knowledge of medical terminology required.
* Solid verbal, written and interpersonal communication skills required. Demonstrated customer service skills required.
* Demonstrated proficiency in data entry. Strong MS Office skills required (Word, Excel).
* Excellent organization skills, with attention to detail and follow through.
* Ability to meet and/or exceed all established performance standards on a consistent basis (i.e., regulatory timeframes, accuracy, and quality).
* Demonstrated proficiency with PC navigational skills; MEDecision, Power MHS and Siebel experience preferred.
* Knowledge of medical billing procedures, CPT and ICD-9 coding preferred.
* Ability to work flexible hours and/or overtime as needed.
* Proven examples of displaying the IH values: Passionate, Caring, Respectful, Collaborative, Trustworthy and Accountable.
Essential Accountabilities
* Ensure data accuracy in the generation of member case/disease management clinical files within the clinical system (MEDecision); appropriately links all scanned/imaging support files; and routes cases to the appropriate clinician queue in accordance with department policies/procedures.
* Ensure data accuracy and the timely recording of encounter data into program databases such as MEDecision form tools/Excel files.
* Monitor, retrieve, update and route member data in the core administrative systems (Macess, Health Rules, Siebel, Advantmed); facilitates inter-departmental communications with timely and accurate information.
* Complete first-tier member outreach activities under the direction of the clinical manager/clinician team; complete health-risk screening, accurately follow scripts/protocols and appropriately identify members requiring higher-level interventions in accordance with department guidelines/policies.
* Coordinate services in accordance with department procedures and/or the clinician's care plan. Provides timely updates.
* Ensure compliance with all regulatory and departmental requirements. Accountability for attainment of productivity and quality metrics.
* Administrative support as needed (i.e. correspondence, filing, data entry, etc.).
Immigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $20.00 - $21.50 hourly
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information.
Current Associates must apply internally via the Job Hub app.
Auto-ApplyGovernment Telesales
Independent Health Association job in Buffalo, NY
FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
The Government Telesales representative will be responsible for government telesales and retention through the call center. They will work collaboratively with external government sales representatives and sales management. The Government Telesales representative will be responsible for 100% compliance with all CMS, State and corporate requirements.
Qualifications
High school diploma or GED required. It is a condition of employment that the applicant will have the license required to sell health insurance in the state of New York at the time of employment or obtain that license within 90 days of commencing employment.
Two (2) years of call center service and sales experience, with the ability to work with Medicare, Medicaid and State products beneficiaries required.
Ability to adhere to and meet all established compliance and regulatory standards.
Ability and willingness to conduct outbound sales and retention calls.
Must commit to working CMS required holidays, weekends and extended hours.
Excellent communication skills with external and internal customers, displaying patience, empathy and professionalism.
Ability to understand government products, benefits, eligibility, enrollment processes and communicate such to customers.
Ability to meet established service level and call center metrics including inbound calls, outbound calls and walk-ins.
Ability to work in a collaborative team sales environment and contribute to meeting established sales goals.
Proficient internet, PC and Windows skills with the ability to quickly learn and implement sales lead generation web-based tools.
Self motivated, detail oriented, excellent time management and organizational skills. Ability to meet deadlines.
Proven examples of displaying the IH values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable.
Essential Accountabilities
Respond to prospective member phone calls, written correspondence and walk-in prospects in accordance with established service metrics. Must be available to handle walk-in prospects at our Lakewood, 250 Essjay or Medicare Information Centers as needed. Ensure that customers receive accurate information.
Demonstrate compliance with regulatory audit calls conducted by CMS and the DOH and ensure compliance with all MIPPA and State regulations. Meet NCQA standards.
Assist prospective Medicare members with plan selection and telephonic enrollment. Complete and record telephonic applications per CMS regulations.
Conduct member retention outbound initiatives as required.
Provide plan and benefit information to Medicaid, CHP, FHP, Healthy New York and individual prospective members. Refer CHP leads to internal Facilitated Enroller.
Meet all call center metrics and meet established telesales sales goals and ensure 100% compliance.
Maintain technical proficiency regarding Independent Health's contracts, benefits, policies and procedures. Attend sales training, regulatory and skill-based training sessions. Demonstrate expertise of all systems necessary to perform the functions of the position.
Meet the accuracy and quality metrics and be proficient with all necessary systems including Siebel, Salesforce, and Power and achieve an 85% passing score on all training exams.
Extended hours may be required during peak season.
Immigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $20.00 - $21.00 hourly + Sales Incentive
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
Click here
for additional EEO/AAP
or Reasonable Accommodation
information.
Current Associates must apply internally via the Job Hub app.
Auto-ApplyFinancial Systems Analyst
Independent Health Association job in Buffalo, NY
FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
The Financial Systems Analyst will be responsible for the development, maintenance and administration of finance systems related to new product initiatives, upgrades, and enhanced system functionality. This role will also support reporting and analysis, including process improvement.
The analyst will research and analyze system and business issues to identify root causes thereby developing subject matter expertise on both process and system, supporting the organization as a liaison between finance, IT technical staff and other organizational departments. They will also support finance leadership with internal and external audits and compliance requests.
Qualifications
Bachelor's degree required. An additional four (4) years of experience will be considered in lieu of degree.
Three (3) years of multi-dimensional financial operations/systems experience required including experience implementing, developing, enhancing, and supporting packaged financial application systems.
Ability to work independently with minimal supervision.
Excellent verbal and written communication skills.
Proven ability to identify problems and recommend appropriate resolutions.
Exceptional organizational and time management skills.
Knowledge and experience in the development of departmental policies as well as process/procedural SOP.
Ability to utilize, maintain and enhance financial reporting systems and recommend reporting and process efficiencies.
Proven problem-solving track record with high level attention to detail with demonstrated ability to meet project deadlines.
Experience with web-based applications (Workday, etc.)
Advanced PC and systems aptitude required, proficiency in MS Office environment.
Proven examples of displaying the IH values: Passionate, Caring, Respectful, Trustworthy, Collaborative, and Accountable.
Essential Accountabilities
Proactively research Finance technology functionality for operational efficiencies.
Lead project prioritization and Finance technology system upgrades.
Remain proficient in our financial software package and reporting tools and assist in its administration.
Assist in the development and updating of processes and procedures relative to the accurate reporting of financial information and intercompany charges.
Support internal and external audit requests.
Support Financial Operations daily operations as needed.
Monitor system controls and processes to ensure continuous smooth operations; coordinate with business and technical areas to resolve issues.
Provide support by answering questions on system transaction processing and assist with system problem resolution.
Immigration or work visa sponsorship will not be provided for this position
Hiring Compensation Range: $65,000 - $70,000 annually
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
Click here
for additional EEO/AAP
or Reasonable Accommodation
information.
Current Associates must apply internally via the Job Hub app.
Auto-ApplyManager- Tax Accounting
Independent Health Association job in Buffalo, NY
FIND YOUR FUTURE
We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.
The Manager, Tax Accounting, shall assist with the development, execution, and supervision of all operational and reporting responsibilities of the Accounting and Tax department. This will include preparation and review of the monthly, quarterly, and annual financial GAAP and statutory financial statements, as applicable for their respective entities to include accurate reporting for corporate fixed assets, lease accounting, investment accounting and/or revenue recognition reporting. They will provide support to ensure the timely and accurate filing of all quarterly and annual tax and regulatory submissions. This will include the accurate completion and review of quarterly tax provisions, responding to notices, and coordinating and reviewing externally prepared tax returns.
The Manager, Tax Accounting, will also provide support to affiliate leadership and senior accounting management with development of its annual budget and/or forecasts as needed. This will also include preparation of board reporting materials as they relate to financial results, as requested by senior accounting management, the CFO and/or Board Members.
The Manager, Tax Accounting, will coordinate projects and participate in or lead interdepartmental initiatives acting as a representative of the interests of the finance/accounting functional units, developing relationships within and outside the organization for tax and audit reporting as well as software/technical needs relative to department operations.
Qualifications
Bachelor's degree in accounting or finance required. CPA or MBA strongly preferred. An additional four (4) years of experience will be considered in lieu of a degree.
Five (5) years of experience in accounting or in a capacity with financial control required. One (1) year of tax return preparation or ASC 740 experience preferred.
Two (2) years of progressive leadership/management responsibility required.
Experience preparing financial statements using GAAP or Statutory Accounting methods.
Not-for-profit accounting experience preferred.
Ability to be detail oriented in the documentation of complex processes (i.e., create workflow diagrams, action plans, process narratives). Attention to detail is critical.
Ability to coordinate multiple projects, organizational skills a priority.
Process management skills.
Analytical skills to prepare and analyze business plans, technical designs, and financial reports.
Excellent oral and written communication skills.
Ability to maintain and enhance financial reporting systems and recommend reporting or process efficiencies.
Ability to research current accounting pronouncements and discern the impact to the organization.
Ability to work collaboratively with other executives to achieve organizational goals.
Spreadsheet and project management software experience preferred.
Proven examples of displaying the IH values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable.
Essential Accountabilities
Provide ongoing training and support for the department accountants, analysts, bookkeepers, affiliate teams, and support staff in their respective positions. This will be done through a variety of methods such as one-on-one meetings, feedback sessions, focus groups and quick responses to critical department issues. Assist in the development and training of the tax and accounting team to provide them with the skills and tools necessary for effective collaboration with other business units within the organization.
Ensure timely completion of department and company objectives and priorities.
Monitor and maintain compliance with accounting and company policies, procedures, and internal controls as they pertain to financial operations and the preservation of company assets. Assist with the maintenance of the documented system of accounting policies and procedures.
Lead and/or participate in cross functional teams throughout the organization. Support other departments in the Strategic Initiatives.
Assist with the development of performance measures to be used when conducting performance evaluations. Measure, evaluate, and communicate critical performance measures pertinent to each of the accounting departments' functional work groups.
Prepare and review monthly financial statements, utilizing both GAAP and SAP methods. Summarize key points of interest to be noted on financial statements, monthly management discussion and analysis, and assist with executive reporting summaries as needed.
Review and/or approve audit supporting schedules and documentation of journal entries and general ledger accounts.
Assist with coordinating documentation required as part of the annual independent CPA audit and tri-annual NYS Insurance Department regulatory audit, Pension, 401k, Employee Welfare and/or OMB audits.
Assist in the compilation, preparation and review of information and supporting documentation related to the corporate tax returns including schedule M adjustment and fixed asset analysis.
Lead tax authority notice response by reviewing incoming requests and preparing and reviewing written replies.
Oversee and develop internal control procedures. Analyze reporting data and make financial recommendations based on discovery and review.
Lend support to other business units in the documentation, review, and risk assessment of financial accounts to ensure compliance with Model Office objectives.
Audit system data, thereby ensuring its integrity.
Provide and/or review accounts payable invoices for accurate general ledger coding.
Assist accounting management to ensure accurate and timely filing of all regulatory, tax and financial reports.
Evaluate and maintain departmental financial spreadsheets to ensure appropriate level of spreadsheet controls.
Lend support in the preparation of the month-end executive reporting packets and/or Board reporting packets throughout the year.
Ensure accounting treatments are current and updated. Research new and updated financial accounting pronouncements and tax law changes as needed, summarizing impact on the operations and/or reporting processes.
Assist in the drafting of technical memoranda to provide support for various tax and accounting transactions.
Provide guidance to the affiliates related to the operational and reporting responsibilities of the month end closing process. Continue to work with their reporting units to build efficiencies into the monthly closing process and streamline reporting for consistency.
Oversee and ensure the timely and accurate production of financial statements and related ancillary processes.
Lend support to accounting management in the development and maintenance of the Administrative Budget for Tax and Accounting, Product Budgets for IH and its subsidiaries and Affiliate Budgets.
Lend support to accounting management in the development of custom reports for management to aid in the review and analysis of company products and department expenditures as it relates to the annual budget.
Assume role as a Center of Expertise for SAP Reporting; develop technical expertise in the statutory accounting field to ensure the organization keeps pace with industry and regulatory change, provide assistance with the quarterly and annual regulatory filing reviews, as required.
Assist in the development and updating of processes and procedures relative to the accurate reporting of financial information and intercompany charges. Work with department management to ensure systems support this reporting. Assist accounting management with the review and updating of new and existing intercompany agreements to ensure compliance with all regulatory bodies.
Extended hours may be required during peak season.
Immigration or work visa sponsorship will not be provided for this position.
Hiring Compensation Range: $100,000 - $115,000 annually
Compensation may vary based on factors including but not limited to skills, education, location and experience.
In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.
As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
Click here
for additional EEO/AAP
or Reasonable Accommodation
information.
Current Associates must apply internally via the Job Hub app.
Auto-Apply