Independent Living Association, Inc. jobs - 76 jobs

he Independent Living Association (ILA) has been providing high quality care to Individuals with intellectual and developmental disabilities for more than 30 years. Our person-centered services foster increased independence and community integration, while guiding and supporting families along a challenging path. Function: Reporting to the Area Coordinator, the Residence Supervisor supervises the day-to-day operations of the residence. Assuring for the initial and periodic (semiannually & annually) follow-up of the Individual's programmatic & clinical assessment Conducts the IDT meeting and writes the minutes for the monthly Interdisciplinary Team Meeting (IDT) Responsible for Staffing and Staff Supervision: The Supervisor, together with the assistant supervisor, is responsible for proper and adequate staffing of the facility. The Supervisor primarily holds that responsibility, and directs the assistant in the accurate fulfillment of that task. These duties include, but are not limited to: Monitoring and directing of staff responsible for the daily operations of the physical plant; Responsible for the training, guiding and motivation of the staff, in the implementation of the Individuals treatment plans; Ensuring that the recommendations of the IDT Team are carried out; Responsible for good community relations, especially the immediate, surrounding community; Responsible for supervising the assistant supervisor, especially in the areas of the ordering, stocking, and maintenance of the house and household supplies; Completes and administers all performance evaluations of union staff; Responsible for employee relations. Resolve employee related problems and issues. Conflict resolution; Participates in administering the Agency's progressive disciplinary program; Conducts suspensions and participates in employment terminations; Participates in the grievance process with union employees. Overseeing the Active Treatment of the Individuals, such as, training; observation; role modeling; The Residence Supervisor is responsible for attending conferences and/or training sessions at the direction of the Area Coordinator/Residence Director. The Residence Supervisor is responsible for the timely maintenance of all written records/reports appropriate to the duties of the position. These include, but are not limited to: the IDT/ISP minutes; physical plant checklists; accounting department requests; PDR; staff evaluations. As part of the hiring process, attend job/career fairs and open houses with Human Resource Recruiter. Independent Living Association, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Lifetime Assistance - CSS Route Service Driver Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Route Service Driver Location: Rochester, NY - Various Locations Department: Vocational Services Reports To: LAICO Work Center Supervisor Employment Type: Part-Time, Non-Exempt Wage Range: $17.00-$20.70/hour Why You Should Work for Lifetime Assistance? No-Premium Health Insurance: Access comprehensive healthcare without added cost. Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. Career Growth: Clear pathways to advancement, leadership training, and coaching support. Work-Life Harmony: Generous paid time off and supportive scheduling. Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: Operational Duties Receive daily service tickets for scheduled pick-ups and deliveries. Plan daily routes for efficiency using GPS. Safely operate company vehicles and maintain vehicle records. Follow NAID certification and ISO 9001:2015 compliance standards. Enforce security procedures for document destruction. Customer Service Represent CSS professionally and build strong customer relationships. Act as a problem solver for customers and relay feedback. Communicate daily with CSR or Marketing Manager regarding schedule and results. Seek and contact potential customers along service routes. Administrative & Compliance Handle petty cash responsibly if required. Complete all required documentation accurately. Work overtime as needed, even on short notice. Role Model Responsibilities Serve as a positive role model for individuals supported by the agency. Promote positive behaviors and interactions with all individuals. Maintain neat appearance, hygiene, and grooming. What You Bring: Education & Experience High School diploma or equivalent. Minimum of 1-year customer service experience. Licensing & Certifications Clean/valid NYS Driver's License. Compliance with LAI Vehicle Operator Requirements. Skills & Abilities Effective communication skills in a courteous and professional manner. Ability to define problems, collect information, and draw valid conclusions. Ability to interpret written and oral instructions. Physical Requirements Ability to lift up to 125 lbs. and push/pull up to 250 lbs. Must pass drug screening test. Our Mission & Culture: Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence-one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” - Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

The SVP of Accounting and Financial Reporting is responsible for overseeing the operations of the Accounting and Finance Departments of the agency. This includes overseeing and assisting the accounting staff to ensure the smooth operation of Accounting operations, Audits, Budgets, Payroll, and Financial Statements. They will prepare various reports due to governmental authorities, management and outside organizations as needed, and supervise Accounting Staff, Revenue Cycle Staff, and Entitlements. The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities. Our industry-leading benefits include: 401(k) Dental Insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Responsibilities Manage day-to-day accounting operations, including Accounts Payable, Accounts Receivable, Payroll, General Ledger, Fixed Assets, Cash Flow management, Internal and External Financial Reporting, and Forecasting. Lead the timely month-end closing process and ensure the accuracy of all general ledger postings and monthly analysis. Collaborate with VP of Finance and AVP of Finance on annual planning and rolling forecasts; deliver insightful budget‑to‑actual analysis and variance narratives. Manage the annual audit and work with the outside auditors to produce reports, reconciliations, schedules, and other documents in a timely manner, including the annual audit of the financial statements and pension plans, Uniform Guidance Single Audit, audit of government programs, the New York State Consolidated Fiscal Report, workers' compensation, and specific program audits. Assist the auditors in preparation of IRS Form 990 and charitable registration filings for New York and New Jersey. Responsible for the maintenance of a system of internal controls; ensuring compliance by all staff with fiscal policies and procedures. Update, add, enforce, or modify accounting policies and procedures as needed. Lead initiatives and provide oversight for integrating financial workflow operations across system platforms to enable better efficiencies impacting financial reporting and process workflows. Responsible for managing the completion of the Consolidated Fiscal Report, maintaining a thorough knowledge of reimbursement rules and regulations in both New York and New Jersey, and keeping CFS in compliance with those regulations. Collaborate with stakeholders across the entire agency. Assist and prepare various reports to provide guidance and support to program services and administrative departments. Build and mentor a high‑performing accounting team; set clear goals, coaching rhythms, and development plans. Qualifications Minimum requirement: BA in Accounting; Master's or CPA preferred. 10+ years of accounting experience, preferably working with not-for-profit organizations. 5+ years supervisory experience 5+ years of government funding experience, preferably with OPWDD Excellent knowledge of Excel Excellent verbal and written communication skills Strong project management skills with the ability to manage multiple priorities and meet deadlines. The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today! Pay Range USD $180,000.00 - USD $195,000.00 /Yr.

Job Description Lifetime Assistance - Employee Relations Partner Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Employee Relations Partner Location: Rochester, NY Department: Human Resources Reports To: Employee Relations Director Employment Type: Full Time Pay Range: $65,000 - $85,000 annual salary Why You Should Work for Lifetime Assistance? No-Premium Health Insurance: Access comprehensive healthcare without added cost. • Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. • Career Growth: Clear pathways to advancement, leadership training, and coaching support. • Work-Life Harmony: Generous paid time off and supportive scheduling. • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: Independently manage complex employee relations cases involving performance, conduct, conflict, harassment, discrimination, and retaliation. • Conduct thorough, unbiased investigations, including interviews, documentation review, and findings reports. • Review, refine, and approve written warnings and corrective actions for accuracy and compliance. • Partner with HR leadership to recommend appropriate disciplinary outcomes. • Serve as a trusted advisor to managers on ER best practices, documentation, and performance management. • Provide high-level coaching and early intervention strategies to prevent escalation. • Facilitate difficult conversations, disciplinary meetings, and conflict mediation sessions. • Interpret and apply labor laws, regulations, and internal policies. • Maintain detailed, compliant case files and reporting. • Analyze ER trends, support policy updates, and contribute to proactive ER initiatives. What You Bring: • Bachelor's degree in Human Resources or Business required; Master's degree preferred. • 5+ years of progressive HR experience with strong emphasis on employee relations and investigations. • Proven ability to independently manage complex ER cases and conduct rigorous investigations. • Strong knowledge of employment laws, HR standards, and disciplinary procedures. • Excellent interviewing, documentation, and analytical skills. • Strong influence, diplomacy, and conflict-resolution capabilities. • High professionalism, confidentiality, and emotional intelligence. Preferred: • HR certification (PHR, SHRM-SCP). • Experience in healthcare or nonprofit settings. Our Mission & Culture: Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. • Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're an experienced HR professional ready to lead investigations, guide leaders, and strengthen workplace culture, apply today and join us in building lives of independence-one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” - Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

The New York Quality Assurance Program Support Specialist is responsible for ensuring compliance, oversight, and adherence to all program regulations set forth by OPWDD and agency guidelines. The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities. Our industry-leading benefits include: 401(k) Dental Insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Responsibilities Conduct periodic internal program reviews and comprehensive audits, as assigned, in conjunction with QA Internal Auditor, both planned and unannounced. These include record reviews, physical plant inspections and observations of active treatment & staff-individuals supported interactions. Review results of internal audits/reviews with administrative staff, provide technical assistance for correction and document all Conduct follow-up program reviews. Support other agency departments in understanding and following regulations Conduct investigations of incidents, injuries and allegations of abuse (as assigned) according to OPWDD guidelines and CFSNY policies and procedures. Conduct interviews, examine documents, collect evidence, and write reports concerning allegations of abuse and/or other incidents requiring investigation. Upon completion of investigation, update IRMA incident database with investigation completion dates. Additional IRMA updates/responsibilities to be assigned as needed. Provide, implement, and monitor recommendations as a result of investigations and audits to ensure follow-through, as assigned. Carry out tasks as delegated by supervisor(s). Position requires flexible hours; off hours on call responsibilities; and travel to all agency sites as needed. Qualifications Bachelor's degree in health-related field preferred Familiarity with current OPWDD regulations 2+ years of experience with supporting individuals in the OPWDD system 1+ year experience with OPWDD preferred The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today! Pay Range USD $25.00 - USD $26.45 /Hr.

The Residence Cook/Housekeeper is responsible for maintaining the Residence as a normalized homelike environment, which serves to promote the fullest physical, emotional and social development of the consumers. The Residential Cook/Housekeeper reports directly to the Shift Supervisor, Assistant Manager, Manager or the ADR. Essential Job Functions Organize, cook, and prepare all meals in accordance with menu guidelines. Implement menu plans as developed by the Nutritionist according to prescribed individualized diets. Prepare food in appropriate quantities. Follow Agency guidelines/policies in regard to staff meals and snacks. Maintains a sanitary procedure for storing and handling food in accordance with Agency standards and procedures. Ensure correct and appropriate storage of all supplies. Date and inventory all purchases of food and household supplies. Ensure that the proper food and supplies, as called for by the menu, are available in the facility. Ensure food orders are appropriately maintained weekly. Utilize comparison-shopping techniques to ensure cost effectiveness. Receive food and household supplies and ensure that purchase requisitions and deliveries are correct. Maintain required records; submit required reports and track inventory supplies. Participate and demonstrate proficiency in meal planning and in-service training with nutritionist, as needed, but no less than monthly. Assist individuals/consumers and participate in family style meals. Cleaning the Residence in accordance with Agency standards and procedures, including disinfecting of bathrooms, sweeping and mopping all floors, wiping down all walls and countertops, vacuuming bedrooms and hallways, dusting furniture, defrosting and cleaning refrigerator and freezer and maintaining all cupboards in a clean and orderly fashion. Maintain prior menus on file. Maintain a file of tested recipes in proportions with the specific orders. Consistently follow the procedures for cleaning all equipment and work areas following the established routine and/or as instructed by supervisor. Responsible for the mending of consumers clothing. Ensure that all measures necessary for the safety and well-being of all consumers are fully maintained. Ensure that infection control procedures are followed in consultation with Nutritionist and the Residence Nurse. Responsible for being thoroughly familiar with emergency procedures. Coordinate and participate in fire evacuation drills and ensure consumer safety in emergencies. Responsible for laundering the consumer clothing, bed linens and towels in accordance with Agency standards and procedures. Fold and put away linen and towels and clothing. Change linen and make beds as outlined within the facility procedure. Ensure that an adequate supply of soap and paper towels are maintained in the kitchen and bathrooms. Ensure that a proper number of dishes, utensils, linens, towels, etc. are maintained in the Residence at all times. Regularly attend and participate in weekly staff meeting. Regularly participate in scheduled in-service training and individual reviews. Participate in the on-going implementation of a basic life skills training and program implementation Assist and support consumers in participation in household chores as necessary Must be able to physically intervene with consumer when individual may cause physical injury to self or others; assist consumer in responding to potentially dangerous situations (e.g. hand on hot stove; running into traffic); able to administer emergency first aid to participants. Communicate relevant information to other staff or supervisor, verbally and in writing, completing appropriate logs and incident reports. Participate in supervisory sessions. Demonstrate cooperation and respect, in dealing with. consumers, families, visitors, peers, subordinates and supervisors. Follow the policies and procedures of the Agency. Adhere to laws and regulations set forth by governmental bodies. (OSHA, Dept. of Sanitation, Dept. of Health, OMRDD, etc.). Follow the facility's specific responsibilities and duties list. Work schedules and locations are subject to change. This does not limit the assignment of duties or exclude the performance of other duties not stated here, as assigned by the supervisor. Qualifications Qualifications A High School Diploma or its equivalent is preferred. Prior experience of planning and preparing meals for a large group. Preference is given to those with some form of additional training in the culinary arts. Current certification in the areas of: First Aid/Medication Administration, CPR, and SCIP. Able to read food labels to assess nutritional contents, food orders, menus, directions for operation of kitchen appliances; able to write food orders, information for nutritionist. Must be able to lift/carry/reach shelves/climb stepladders. Must participate in moderate levels of physical activity Able to count/add/subtract money in order to maintain household budget. Must be able to operate appliances not limited to stove, oven, microwave, washing machine, dryer, and vacuum. Excellent verbal and communication skills. Strong Interpersonal skills with demonstrated ability to collaborate.

Job Description Lifetime Assistance - Office Assistant (Temporary) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Office Assistant (Temporary: 3-6 Months) Location: 175 Mile Crossing, Rochester, NY Department: Learning & Development Reports To: Manager of Learning & Development Employment Type: Temporary 3-6 Month Position, Full-Time (Monday-Friday, 8:30 a.m.-4:30 p.m.) Starting Wage: $18.00-$19.00 per hour Why You Should Work for Lifetime Assistance? No-Premium Health Insurance: Access comprehensive healthcare without added cost. Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. Career Growth: Clear pathways to advancement, leadership training, and coaching support. Work-Life Harmony: Generous paid time off and supportive scheduling. Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: Provide administrative and operational support to the Learning & Development team. Greet and assist staff and visitors, ensuring a welcoming environment. Manage calls, emails, correspondence, mail, and deliveries. Schedule and coordinate meetings, trainings, instructors, and rooms. Maintain accurate records, files, and databases. Support staff with scheduling systems, calendars, and shared resources. Utilize Microsoft Office Suite to create reports, documents, and communications. Provide basic troubleshooting for office equipment. What You Bring: Associate degree or equivalent office experience. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational skills with attention to detail and ability to prioritize tasks. Excellent written and verbal communication skills. Ability to adapt in a fast-paced environment with a collaborative mindset. Willingness to support training programs and events (occasional evenings/weekends may be required). Ability to move supplies (up to 25 lbs) and operate A/V equipment. Preferred Qualifications: Experience with UKG. Experience supporting training programs, events, or employee engagement activities. Our Mission & Culture: Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're a motivated professional ready to support a dynamic team, apply today and join us in building lives of independence-one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” - Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Lifetime Assistance - Health Support Assistant Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: TEMP Health Support Assistant Location: Leroy, NY, 14482 Department: Residential Services Reports To: Residential Manager Employment Type: Full-Time, 40 hours/week - Sun 6am-2pm, Mon-Thurs 7am-3pm, Fri & Sat OFF Wage: $21.71 Why You Should Work for Lifetime Assistance? * No-Premium Health Insurance: Access comprehensive healthcare without added cost. * Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. * Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. * Career Growth: Clear pathways to advancement, leadership training, and coaching support. * Work-Life Harmony: Generous paid time off and supportive scheduling. * Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: * Support individuals with intellectual and developmental disabilities by promoting independence, self-advocacy, and personal growth. * Assist in meeting the health and medical needs of individuals in residential settings under the guidance of the RN and management team. * Administer medications in accordance with Lifetime Assistance's Medication Administration Policy (AMAP certified). * Schedule, coordinate, and assist individuals with medical appointments, ensuring clear communication among care providers, team members, and families. * Monitor and document health-related needs, including medication orders, adaptive equipment checks, and wellness supports. * Foster positive relationships and model respectful, professional interactions with individuals, families, and team members. * Provide training, advocacy, and direct support based on each individual's person-centered plan. * Ensure a safe, clean, and supportive living environment, promoting overall health and wellness. * Safely transport individuals to appointments, social outings, and community activities using agency vehicles. * Maintain accurate records, protect confidential information, and uphold the highest ethical and professional standards. What You Bring: * High school diploma or equivalent required. * Experience working with individuals with intellectual and developmental disabilities preferred. * AMAP, First Aid, and CPR certification (or ability to obtain upon hire). * Strong communication, problem-solving, and teamwork skills. * Compassion, patience, and a genuine desire to empower others. * Ability to meet Lifetime Assistance's vehicle operator requirements and pass required background checks. Our Mission & Culture: * Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. * Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. * Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence-one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. "I am part of something bigger… Being a Lifetime Assistance employee means everything to me." * Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance - Registered Dietitian Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Registered Dietitian Location: Rochester, NY (various residential and day program settings) Department: Health Services- Employment Type: Part Time 8-12 Hours per week, Days Starting Wage: $25.65 - $27.70 per hour Why You Should Work for Lifetime Assistance? No-Premium Health Insurance: Access comprehensive healthcare without added cost. Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. Career Growth: Clear pathways to advancement, leadership training, and coaching support. Work-Life Harmony: Flexible scheduling and generous paid time off ensure sustainable balance. Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: Review and approve rotating menus to ensure nutritional adequacy and regulatory compliance. Conduct nutritional assessments and develop individualized dietary care plans. Create and monitor therapeutic diets for medical conditions including diabetes, dysphagia, and food allergies. Conduct mealtime observations to ensure diet orders and safe eating practices are followed. Train and educate staff on nutrition, portion control, and safe food preparation. Maintain accurate and timely records in line with regulatory standards. Collaborate with interdisciplinary teams to support person-centered care planning. Promote health education and lifelong healthy eating habits for individuals and caregivers. What You Bring: Education & Credentials: Registered Dietitian (RD) credential through the Commission on Dietetic Registration and New York State Certified Dietitian-Nutritionist (CDN) license. Experience: Prior experience working with individuals with developmental disabilities preferred; knowledge of therapeutic diets and regulatory standards required. Skills: Excellent communication, organization, and documentation skills; ability to work both independently and collaboratively. Requirements: Valid NYS driver's license and access to reliable transportation. Our Mission & Culture: Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're passionate, caring, and ready to transform lives, including your own, apply today! Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” - Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Under the direction of the Maintenance Manager, a “all around” mobile maintenance mechanic who is responsible for the identification of repair and maintenance needs of residential and educational properties. RESPONSIBILITIES: Inspect, troubleshoot, performed scheduled preventative maintenance and emergency repairs, and all other duties required to maintain the integrity and proper operation of various systems. Repairs broken/clogged water, drainage, waste lines; toilet bowls, urinals, pipe and floor drains and other types of plumbing fixtures. Repairs and maintains exterior brickwork, tile floors, concrete, laminate and wood floors, sidewalks, steps, foundations, and other types of masonry and plaster work. Paints/stains/varnishes/refinishes wood, metal, brick, walls, floors and ceilings. Repairs office furniture, windows, screens, ceiling partitions and other types of carpentry/ millwork. Lock/door handle repair and/or replacement, repair and installation of small and large appliances, door bells, lighting fixtures, handrails and stair tread repairs. Install/remove window air conditioning units. DUTIES: Responds to maintenance requests in a timely and conscientious manner. Must be able to identify hazards or potential hazards and immediately report to Maintenance Manager. Follows explicit written and verbal communication from Maintenance Manager or designee. Keeps records of work completed via work order system including materials used, and time spent. Perform periodic inspections utilizing agency checklists. Must be organized and able to maintain a clean and safe work environment, at all times. Obtains, stores, safeguards and properly uses equipment, materials, supplies, and tools Must be knowledgeable in the basic preventative maintenance and upkeep of the assigned company-provided agency vehicle (tires, oil, windshield wipers, inspections, gas card usage, etc) Engage in any and all duties, required and as necessary. Qualifications QUALIFICATIONS: High School Diploma or equivalency preferred. Candidates without a High School diploma or equivalent degree must pass a job-related skills test and literacy evaluation. A minimum of five (5) years of verifiable experience in electrical, mechanical, plumbing and carpentry repair work. Home appliance repair a BIG +.. Knowledge of regulatory agency safe work practices including but not limited to ladders, electrical and work site cleanliness. Knowledgeable with electronic work order systems (Computerized Maintenance Management System) Clean and valid NY State Driver's License, throughout employment. Obtain relevant FDNY Certificate Of Fitness (S-95, F03, etc) Demonstrated ability to work cooperatively with other team members. Good Communication Skills both verbal and written. Ability to work flexible schedule including weekends, nights and holidays. Ability to be on-call and to respond to emergencies during off hours. Ability to multi-task in a time sensitive environment. Ability to frequently lift or move 50-100 lbs. Able to travel between sites throughout NYC. Able to work outdoors in adverse conditions (heat and cold).

The AM Shift Supervisor is responsible for supervising, overseeing and ensuring that related to the residence and individuals AABR serves run effectively and productively. The Shift Supervisor schedules and accompanies individuals on their medical appointments. The AM Shift Supervisor communicates and corresponds with Doctors/ Physicians, Residence Nurse and Management. The AM Shift advocates for each individual while at medical appointments. Shift Supervisors must possess strong analytical, organizational, advocacy, communication and leadership skills; as well as strong interpersonal and problem solving abilities. Essential Job Functions Maintain a medical appointment calendar in the residence for the individuals residing in the residence. Train, assign, direct, supervise and evaluate the work of direct care staff and cook/housekeeper Ensure medical appointments are scheduled and properly logged onto the calendar. Prior to leaving for the medial appointments prepare and discuss all necessary paperwork required for the medical appointment. Arrange transportation to and from all medical appointments as appropriate. Advocate and act as the liaison for the individual during medical appointments. Effectively and timely communicate information related to medication and medical needs of individuals throughout the agency. Review medical provider's findings and/ or recommendations, and prescriptions before leaving the medical provider's office. Communicates medical appointment outcomes to Residence Manager, Assistant Manager and Residential Nurse. Maintain individuals Medical Treatment Books. Oversee medication management for individual and ensure all medications and prescriptions are current and available in the residence. Oversees and supervise medication morning med-pass, medication count and assists when needed in medication administration. Perform other duties as may be assigned by the Asst. Manager, Manager and/or Associate Director of Residences. Qualifications Qualifications A High School Diploma or its equivalent. At least, one year experience working with individuals with intellectual and/ or developmental disabilities. Valid New York State Driver's License and ability to drive and transport passengers using 12-15 passenger vehicle Proficiency in Microsoft Office including Word, Excel, Candidates must become certified Medication Administration (AMAP), First Aid, CPR, SCIP-R and there after maintain certification. Excellent verbal and communication skills.

The Quality Assurance Specialist for Self-Directed Supports is responsible to ensure compliance, oversight, and adherence to all program regulations set forth by OPWDD Self Directed Services and agency guidelines. The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities. Our industry-leading benefits include: 401(k) Dental Insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Responsibilities Audit/review department, program and agency business practices, both planned and unannounced. These include corporate compliance audits and record reviews for CFS-SDS. Review results of internal audits/reviews with administrative staff, provide technical assistance for correction and document all Conduct follow-up program reviews. Support other agency departments in understanding and following regulations and best Occasionally conduct investigations of allegations, incidents and corporate compliance issues according to OPWDD and/or OMIG Conduct interviews, examine documents, collect evidence, and write reports concerning allegations of abuse and/or other incidents requiring investigation. Complete any needed follow up tasks relating to inves Provide, implement, and monitor recommendations as a result of investigations and audits to ensure follow-through, as assigned. Participate on agency committees as Carry out tasks as delegated by supervisor(s). Position requires flexible hours; off hours on call responsibilities; and travel to all agency sites as needed. Qualifications Bachelor's degree in health-related field preferred, familiarity with current regulations and 2+ years of experience with supporting individuals in the OPWDD system. 1+ year of experience with Self-Directed Services/Supports preferred. Ability to maintain a high level of confidentiality Commitment to company values and adherences to policies is excpected Familiar with OPWDD/SDS, and OMIG regulatory standards Knowledge of OPWDD procedures and regulations for programs and service documentation & follow-up Ability to communicate effectively with others and individuals served is essential Exceptional organizational skills and diligence required Ability to work under stringent timeframes and meet deadlines Must be proficient in Microsoft Word and Preferred experience with EVERO Communication, Relationship Management, Analytical and critical thinking The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today! Pay Range USD $25.00 - USD $26.44 /Hr.

Job Description Lifetime Assistance - Senior Coordinator of Vocational Services Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Senior Coordinator of Vocational Services Location: Rochester, NY, 14624 Department: Vocational Services Reports To: Associate Director of Vocational Services Employment Type: Full-Time, Non-Exempt Starting Wage: $27.73 - $28.73 Why You Should Work for Lifetime Assistance? No-Premium Health Insurance: Access comprehensive healthcare without added cost. Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. Career Growth: Clear pathways to advancement, leadership training, and coaching support. Work-Life Harmony: Generous paid time off and supportive scheduling. Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: · Ensure health, safety, and well-being of people served at the highest level of service. · Assist Associate Director with development and daily activities of employment services and business operations. · Supervise, develop, and evaluate assigned staff; make hiring and disciplinary recommendations. · Promote person-centered planning and active participation in Life Plan meetings. · Maintain effective communication with individuals, families, service providers, customers, and vendors. · Ensure customer satisfaction and timely completion of work within budget. · Assist in monitoring systems, contract management, and renewals. · Maintain compliance with OPWDD, DOL, ISO, Medicaid, and other regulatory requirements. · Perform time studies and production analysis per Department of Labor regulations. · Ensure physical plant safety, quarterly inspections, and fire safety drills. · Serve as a role model promoting positive, professional behaviors. · Participate in marketing, management, and staff meetings as required. · Complete and maintain all required trainings including First Aid and CPR. What You Bring: · Bachelor's Degree; or Associates Degree and one year of related experience; or High school diploma and two years of related experience. · Ability to define problems, collect information, and draw valid conclusions. · Strong communication and organizational skills. · May be required to meet LAI's Vehicle Operator Requirements. Our Mission & Culture: Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence-one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” - Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

The Residence Manager will oversee the daily operation of the assigned residence; including providing direct supervision of Direct Support Professionals (DSPs); ensuring individuals receive quality supports; managing budget and overseeing and managing the day-to-day operations/systems critical to the smooth running of the program. The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities. Our industry-leading benefits include: 401(k) Dental Insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Responsibilities Responsible for coordinating, implementing and evaluating individual program plans and maintaining records in compliance with OPWDD and state/federal regulations. Hire, train and supervise DSPs in completion of job responsibilities. Responsible for the orientation and evaluation of residential staff. (i.e., progressive discipline and staff development) as well as securing records confidentially. Responsible for the implementation of all policies, procedures and programs of the facility and CFS in accordance with OPWDD regulations and guidelines. Attend, participate and monitor/review all team meetings, including Interdisciplinary, Individual Service Plan and clinical meetings. Attend and participate in agency standing committee meetings, training and assigned activities outside of the residence. Ensure timely submission of required paperwork including payroll, Res Hab, Incident Reports/Investigations, etc. (Use Manager's Weekly Report to ensure systems are monitored) Ensure residence physical plant is maintained and meets regulatory requirements. Must complete and ensure that all staff complete mandatory training (i.e., SCIP, AMAP, CPR/First Aid, Corporate Compliance, Choking Prevention, etc.) in a timely manner. Models and performs all aspects of Individuals' program plans and ensures staff understands and implements each individual's plan as written using a Person Centered approach. Able to be on call to respond and address emergencies, including incidents, safety hazards and staffing issues. Facilitates communications with the day programs and related work sites to enhance comprehensive case management. Reviews documents on Therap, including checklists, t-logs and medical information daily and addresses problems as they arise. Conducts record reviews in order to ensure compliance and identify potential problems to be resolved. Communicates information to relevant parties, including the Assistant Director, Director, MSC, BIS, etc. Develops and maintain relationships with family members/advocates of the individuals and addresses concerns as they arise. Work schedule and location are subject to change based on the needs of the department. Qualifications High School Diploma or GED required Bachelor's degree in Health and Human Services or related field preferred 3+ years of experience in the field of Developmental Disabilities with 1+ years of experience in program supervision The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today! Pay Range USD $66,500.00 - USD $68,000.00 /Yr.

Job Description Responsible for working with consumers in activities of daily living and in the development of self-help and social skills. Responsible for monitoring and implementing goal activity for consumers. Responsible for maintaining a personalized and home-like atmosphere in the facility. Responsible for preparation of meals, and for administering medication. Participates in in-service training sessions on a regular basis. Perform other tasks as required. Requirements: HS diploma/GED required. Valid driver's license required. 1-3 years' of experience working with the developmentally disabled is preferred. Those who do not have the trainings such as First Aid, CPR, AMAP, and SCIP will be required to pass and complete all within the first three months of employment.

Job Description Responsible for the preparation of meals, according to the planned menu and individual dietary needs. Responsible for the sanitation and order of the work areas (kitchen, dining room, food storage). Trains individuals in basic nutritional information and cooking skills. Responsible to maintain inventory of supplies. Ensures correct and appropriate quantities to avoid accumulation of leftovers. Requirements: HS diploma/GED required. Knowledge of special diets required. 1-3 years' experience in preparing menus and meals preferred. NY State Department of Health Food Sanitation Certificate is preferred.

Under the direct supervision of the Director of Operations and the Assistant to the Director of Operations, the Maintenance Supervisor will help ensure and achieve the highest level of safety within the residential homes. Ensures the best use of all of its maintenance staff, tools, equipment, systems and resources. Oversee and maintain effective, efficient, and professional management of all ILA's properties. The Maintenance Supervisor must also be knowledgeable in training the current Maintenance personnel and Maintenance Mechanics in repairs and immediate corrections of any minor physical plant issues identified within the facilities. Duties and Responsibilities Monitors work in process to ensure conformance to contract, blueprints, specifications and company standards, schedule, workmanship and reviews and approves completion of all projects Maintains company standards, policies and procedures for maintenance, including those regarding work procedures, annual inspections, scheduling, record-keeping, and reporting, shop inventory, shop organization, and standard costs Responsible for completing payroll for assigned staff. Provides reports on open and closed work orders and checks status with the appropriate party. Must be available 24/7 in the event of an emergency within the facilities. Dependent on the emergency, must be able to travel to the location to access and assist with needed supports Job Requirements: A minimum of 3 years working experience in construction or building management industries. Bachelor degree from an accredited institution. Supervisory experience (minimum 2 years) Advanced degree or certification in property or project management preferred. Proficient in Word, Excel and database software. Solid understanding of plumbing and electrical systems as well as carpentry and other crafts. Job Type: Full-time

Work Conditions: Please be informed that our Individuals are developmentally disabled. At times they may become aggressive and /or violent. While the Agency does provide specialized training for handling residents when they become aggressive and/or violent, the Agency cannot guarantee the safety of its employees who come in contact with residents. This condition exists whether the employee is directly or indirectly assigned to residents. Employees assume the risk of working with our residents. Duties and Responsibilities: Enforces ILA's Corporate Compliance Plan as per OMIG regulations Conducts regular monthly billing audits of all ILA programs to include; (1) IRA Residential Habilitation (2) ILA day habilitation (3) ILA ICF program and coordinates ongoing monitoring of coding accuracy and documentation adequacy in order to identify systemic and process problems. Provides results of all audits completed to the Compliance Officer which will serve as the basis for corrective measures. Files all audit results electronically on the ILA network for review by board and executive staff. Distributes and collects annual Code of Conduct Attestation forms from key ILA employees. Responsible for documentation and storage of the completed Code of Conduct. Ensures annual ILA Corporate Compliance Training as required is conducted with all employees. Responsible for documentation of this training. Participates in ongoing and required training to enhance skills in performing job tasks. Provides feedback on the results of auditing and monitoring activities to appropriate responsible department personnel. Initiates corrective action plans with the responsible staff to ensure resolution of problem areas identified during an internal investigation and/or auditing/monitoring activity are corrected in response to identified problems. In conjunction with the Quality Assurance Specialist reviews ILA programs and documentation “on-site” in preparation for OPWDD certification visits. The Compliance specialist will focus on (1) in-house financial ledgers, (2) Community Inclusion documentation (3) Fire Safety materials (4) Physical plant checklist. The Compliance Specialist provides immediate feedback to the responsible staff when issues within their area are discovered. Provides “on site” staff training as required. Completes a written report on the “on-site” findings in conjunction with the QA specialist. Reports any non-compliance issues detected through “on-site” auditing and monitoring to the QA Director/ Compliance Officer. Recommend in writing at the direction of the Director of Quality Assurance any ILA employee related activity that is found during on-site audits which are contrary to ILA operating procedures, to the Human Resources Department for possible disciplinary action. Serves as a resource for ILA Program Staff and Clinicians for obtaining information or clarification on accurate and appropriate documentation standards. Serves on the Corporate Compliance Committee, Safety Committee and Code Rule 59 committee. Disseminates Compliance and in-house audit information to Executives, Program Administrators, and the Corporate Compliance Committee upon request of Director of QA/Corporate Compliance Officer. Train staff on the principles of Corporate Compliance during agency orientation classes. Actively seeking up-to-date material and releases regarding regulatory compliance and Corporate Compliance. Attend meetings and/or trainings which are intended to enhance work performance related skills. Other duties as requested by the Director of Quality Assurance/Corporate Compliance Officer. Qualifications: Bachelor's Degree B.A. degree in Human Services 3-5 years OPWDD experience required. Knowledge of OPWDD regulations required. Excellent written communication skills and reasoning ability. Proficiency in Word, Excel and PowerPoint Travel required within the boroughs Duties require appropriate handling of confidential information and materials. NYS Driver's license required.

To assist in supervising the day-to-day operations of the residences. Responsibilities include but are not limited to ensuring safety and sanitation in the residences and that adequate support services (vendors, suppliers) are maintained; providing direct services to the Individuals together with the direct care staff; supervising the DSP's, Cook and Maintenance personnel and ensuring that training is provided to the facility staff. Requirements: HS Diploma/GED, Associate's degree preferred. Minimum 2 years of supervisory experience with the DD population and Valid Driver's license required. Must be computer literate, detail-oriented and have excellent verbal and written skills. Ability to multi-task is a plus.