Independent Living Association, Inc. jobs

he Independent Living Association (ILA) has been providing high quality care to Individuals with intellectual and developmental disabilities for more than 30 years. Our person-centered services foster increased independence and community integration, while guiding and supporting families along a challenging path. Function: Reporting to the Area Coordinator, the Residence Supervisor supervises the day-to-day operations of the residence. Assuring for the initial and periodic (semiannually & annually) follow-up of the Individual's programmatic & clinical assessment Conducts the IDT meeting and writes the minutes for the monthly Interdisciplinary Team Meeting (IDT) Responsible for Staffing and Staff Supervision: The Supervisor, together with the assistant supervisor, is responsible for proper and adequate staffing of the facility. The Supervisor primarily holds that responsibility, and directs the assistant in the accurate fulfillment of that task. These duties include, but are not limited to: Monitoring and directing of staff responsible for the daily operations of the physical plant; Responsible for the training, guiding and motivation of the staff, in the implementation of the Individuals treatment plans; Ensuring that the recommendations of the IDT Team are carried out; Responsible for good community relations, especially the immediate, surrounding community; Responsible for supervising the assistant supervisor, especially in the areas of the ordering, stocking, and maintenance of the house and household supplies; Completes and administers all performance evaluations of union staff; Responsible for employee relations. Resolve employee related problems and issues. Conflict resolution; Participates in administering the Agency's progressive disciplinary program; Conducts suspensions and participates in employment terminations; Participates in the grievance process with union employees. Overseeing the Active Treatment of the Individuals, such as, training; observation; role modeling; The Residence Supervisor is responsible for attending conferences and/or training sessions at the direction of the Area Coordinator/Residence Director. The Residence Supervisor is responsible for the timely maintenance of all written records/reports appropriate to the duties of the position. These include, but are not limited to: the IDT/ISP minutes; physical plant checklists; accounting department requests; PDR; staff evaluations. As part of the hiring process, attend job/career fairs and open houses with Human Resource Recruiter. Independent Living Association, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Lifetime Assistance - Wheelchair Van Driver Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Wheelchair Van Driver Location: Rochester, NY (various service locations) Department: Transportation Reports To: Transportation Coordinator Employment Type: Full Time, 30 hours per week - Split Shift: 6:30am-9:30am & 1:30pm-4:30pm Starting Wage: $18.42 per hour Why You Should Work for Lifetime Assistance? * No-Premium Health Insurance: Access comprehensive healthcare without added cost. * Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. * Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. * Career Growth: Clear pathways to advancement, leadership training, and coaching support. * Work-Life Harmony: Generous paid time off and supportive scheduling. * Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: * Safely operate agency vehicles on assigned routes while adhering to traffic laws and agency policies. * Conduct and document pre-trip inspections; report any maintenance or safety concerns. * Ensure vehicles are fueled, clean, and properly equipped with safety tools. * Assist individuals with boarding, exiting, and securing mobility devices (e.g., wheelchairs). * Provide a comfortable, respectful, and supportive environment for all passengers. * Maintain accurate records, including attendance, trip logs, and incident reports. * Communicate effectively with program participants, staff, caregivers, and families. * Complete required trainings and certifications; assist with route coverage and ongoing training. What You Bring: * Education & Experience: High school diploma or equivalent preferred. * Licensure: Valid NYS driver's license; must meet Lifetime Assistance's vehicle operator requirements. * Certifications: Ability to complete agency-provided training and safety certifications. * Skills: Strong awareness of safety protocols, effective communication, and a professional, dependable demeanor. * Physical Requirements: Ability to lift/move up to 35 pounds, assist individuals with mobility needs, and work in varying weather conditions. * Other Requirements: Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL). Our Mission & Culture: * Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. * Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. * Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're reliable, compassionate, and ready to make a difference, apply today! Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. "I am part of something bigger… Being a Lifetime Assistance employee means everything to me." * Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance - Program Secretary Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Program Secretary Location: Rochester, NY Department: Community Services Employment Type: Part-Time, 20 hours/week - Monday-Friday 10am-2pm Starting Wage: $16.42 - $18.47 per hour Why You Should Work for Lifetime Assistance? No-Premium Health Insurance: Access comprehensive healthcare without added cost. Education Support: Access tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 Scholarship per semester - plus micro-credential stipends up to a $750 and SUNY partnerships. Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. Career Growth: Clear pathways to advancement, leadership training, and coaching support. Work-Life Harmony: Flexible scheduling and generous paid time off ensure sustainable balance. Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: Documentation & Recordkeeping • Transcribes, types, copies, and files materials for individual records, including but not limited to assessments, review reports, Individual Service Plans (ISPs), face sheets, correspondence, and discharge plans. • Copies and distributes ISPs and related materials to families, physicians, coordinators, and interdisciplinary team members. • Establishes and maintains individual case files in accordance with program and agency requirements. Administrative Support • Provides secretarial services to program management and other staff as assigned. • Types and distributes rosters, attendance records, program reports, review schedules, and other required documents on a weekly, monthly, or as-needed basis. • Prepares and distributes meeting agendas, correspondence, and reports. • Attends training sessions and assists in coordinating and tracking staff training compliance. Office Operations • Assists with purchasing by preparing purchase orders and submitting invoices. • Monitors and maintains office supply inventory and ensures office equipment is in working order. • Answers and directs incoming phone calls and greets visitors in a professional, courteous manner. • Coordinates pick-up and distribution of supplies. Meeting Support • Records and distributes meeting minutes as requested. Professionalism & Communication • Interacts with staff, individuals served, and members of the public in a positive, respectful, and professional manner. • Always maintains a neat and professional appearance. • Acts as a role model in all interactions and communications. General Duties • Reports barriers to performance and workflow to the supervisor. • Performs other duties, as assigned. • Adheres to all agency and program policies and procedures. What You Bring: Minimum of 2 years of secretarial experience required. Strong verbal, written, and keyboarding skills. Must be computer literate, with proficiency in Microsoft Office Suite (Word, Excel, etc.). May be required to meet Lifetime Assistance Inc.'s vehicle operator requirements. Demonstrated ability to solve problems using practical reasoning in standardized and unique situations. Capable of following complex instructions delivered in written, verbal, diagram, or schedule formats. Lift and/or move items weighing up to 35 pounds. Our Mission & Culture: Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're passionate, caring, and ready to transform lives, including your own, apply today! Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer, we celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” - Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance - Employee Relations Specialist I Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Employee Relations Specialist I Location: 425 Paul Road, Rochester, NY 14624 Department: Human Resources Reports To: Director of Employee Relations Employment Type: Full Time, Days Pay: $27.13 - $32.06 per hour Why You Should Work for Lifetime Assistance? No-Premium Health Insurance: Access comprehensive healthcare without added cost. • Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. • Paid Training & Coaching: Receive hands-on onboarding with immersive learning, e-learning, and ongoing paid training. • Career Growth: Clear pathways to advancement, leadership training, and coaching support. • Work-Life Harmony: Generous paid time off and supportive scheduling. • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: Respond to employee inquiries and promote a respectful, supportive workplace culture. • Serve as the first point of contact for employee concerns, complaints, and workplace issues. • Conduct intake conversations, gather facts, and document employee relations cases accurately. • Review and file written warnings, corrective actions, and termination notices for consistency, fairness, and policy compliance. • Provide guidance to supervisors on appropriate disciplinary steps and documentation. • Escalate higher-risk cases (harassment, retaliation, discrimination) to the Director of Employee Relations or ER Partner. • Support leaders with coaching, policy education, and scripting for difficult conversations. • Maintain accurate, organized, and confidential employee relations records. • Track voluntary resignations on ER master tracker. What You Bring: • Bachelor's degree in Human Resources, Business, or related field. • 1-4 years of HR experience with exposure to employee relations and corrective action review. • Strong understanding of HR best practices and basic employment law. • Excellent communication, documentation, and active listening skills. • High level of professionalism, confidentiality, and sound judgment. • Ability to build rapport and collaborate with diverse employees and leaders. • Strong problem-solving and conflict-resolution abilities. Preferred: • HR certification (PHR, SHRM-CP). • Experience in healthcare or nonprofit settings. Our Mission & Culture: Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. • Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're an HR professional ready to make an impact and support a positive, fair, and engaged workplace, apply today and join us in building lives of independence-one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” - Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

The New York Quality Assurance Program Support Specialist is responsible for ensuring compliance, oversight, and adherence to all program regulations set forth by OPWDD and agency guidelines. The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities. Our industry-leading benefits include: 401(k) Dental Insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Responsibilities Conduct periodic internal program reviews and comprehensive audits, as assigned, in conjunction with QA Internal Auditor, both planned and unannounced. These include record reviews, physical plant inspections and observations of active treatment & staff-individuals supported interactions. Review results of internal audits/reviews with administrative staff, provide technical assistance for correction and document all Conduct follow-up program reviews. Support other agency departments in understanding and following regulations Conduct investigations of incidents, injuries and allegations of abuse (as assigned) according to OPWDD guidelines and CFSNY policies and procedures. Conduct interviews, examine documents, collect evidence, and write reports concerning allegations of abuse and/or other incidents requiring investigation. Upon completion of investigation, update IRMA incident database with investigation completion dates. Additional IRMA updates/responsibilities to be assigned as needed. Provide, implement, and monitor recommendations as a result of investigations and audits to ensure follow-through, as assigned. Carry out tasks as delegated by supervisor(s). Position requires flexible hours; off hours on call responsibilities; and travel to all agency sites as needed. Qualifications Bachelor's degree in health-related field preferred, familiarity with current regulations and minimum of 2 years' experience with supporting individuals in the OPWDD system. At least 1 year experience with OPWDD preferred. The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today! Pay Range USD $52,000.00 - USD $55,000.00 /Yr.

Job Description Lifetime Assistance - Residence Manager Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Residence Manager Location: Hamlin, NY, 14464 Department: Residential Services Employment Type: Full-Time, Days 8am-4:30pm, Monday - Friday Starting Wage: $27.70 - $30.91 per hour Why You Should Work for Lifetime Assistance? No-Premium Health Insurance: Access comprehensive healthcare without added cost. Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. Career Growth: Clear pathways to advancement, leadership training, and coaching support. Work-Life Harmony: Flexible scheduling and generous paid time off ensure sustainable balance. Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: Oversee daily operations of an assigned residence, ensuring high-quality services and supports. Supervise, train, and evaluate direct support staff; manage work schedules and provide backup coverage as needed. Coordinate and ensure the implementation of individualized service plans. Support residents with daily living needs and mentor staff in providing compassionate, person-centered care. Ensure compliance with regulatory requirements, including OPWDD competencies such as SCIP and PROMOTE. Provide hands-on support as needed, including occasional lifting (up to 35 pounds) and physical activity. Flexibility to work at different residential locations depending on agency needs. What You Bring: Education & Experience: Associate's Degree + 3 years experience, OR Bachelor's Degree + 1 year experience, OR 5 years relevant experience (including at least 1 year in a supervisory role). Experience: Demonstrated experience supporting individuals with intellectual and developmental disabilities. Skills: Strong leadership, communication, and organizational skills; ability to manage teams and ensure quality care. Requirements: Valid NYS driver's license. Our Mission & Culture: Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're passionate, caring, and ready to transform lives, including your own, apply today! Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” - Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance - Recreation Counselor (DSP) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Recreation Counselor (DSP) Location: Rochester, NY, 14624 Department: Hourly Respite (Community Recreation) Reports To: Program Coordinator Employment Type: Non-Exempt Starting Wage: $19.49 - $20.52/hour Why You Should Work for Lifetime Assistance? No-Premium Health Insurance: Access comprehensive healthcare without added cost. Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. Career Growth: Clear pathways to advancement, leadership training, and coaching support. Work-Life Harmony: Generous paid time off and supportive scheduling. Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: Provide services to individuals with Intellectual and Developmental Disabilities in the Community Recreation Program. Ensure safety and well-being of individuals at all times; report concerns immediately. Complete accurate daily, weekly, and monthly documentation and billing per OPWDD and agency standards. Maintain certifications (CPR/First Aid) and complete all required training. Follow assigned Levels of Supervision and Life Plans. Support individuals in building positive relationships and engaging in community integration activities. Transport individuals safely; maintain valid NYS Driver's License and meet agency vehicle requirements. Attend staff meetings, agency meetings, and in-services as requested. Adhere to DSP Core Competencies, DSP Code of Ethics, and all agency policies. Perform other duties as assigned within the scope of training and position. What You Bring: High School Diploma or Equivalency preferred. Ability to read, analyze, and interpret policies and procedures. Strong communication skills to interact with individuals, families, and teams. Problem-solving and reasoning ability to handle complex scenarios. Physical ability to lift up to 35 lbs and perform required tasks. Valid NYS Driver's License and reliable, insured vehicle. Our Mission & Culture: Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence-one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” - Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Lifetime Assistance - Registered Dietitian Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Registered Dietitian Location: Rochester, NY (various residential and day program settings) Department: Health Services Employment Type: Part Time - 12-20 Hours per week, Days Starting Wage: $25.65 - $27.70 per hour Why You Should Work for Lifetime Assistance? * No-Premium Health Insurance: Access comprehensive healthcare without added cost. * Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. * Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. * Career Growth: Clear pathways to advancement, leadership training, and coaching support. * Work-Life Harmony: Flexible scheduling and generous paid time off ensure sustainable balance. * Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: * Review and approve rotating menus to ensure nutritional adequacy and regulatory compliance. * Conduct nutritional assessments and develop individualized dietary care plans. * Create and monitor therapeutic diets for medical conditions including diabetes, dysphagia, and food allergies. * Conduct mealtime observations to ensure diet orders and safe eating practices are followed. * Train and educate staff on nutrition, portion control, and safe food preparation. * Maintain accurate and timely records in line with regulatory standards. * Collaborate with interdisciplinary teams to support person-centered care planning. * Promote health education and lifelong healthy eating habits for individuals and caregivers. What You Bring: * Education & Credentials: Registered Dietitian (RD) credential through the Commission on Dietetic Registration and New York State Certified Dietitian-Nutritionist (CDN) license. * Experience: Prior experience working with individuals with developmental disabilities preferred; knowledge of therapeutic diets and regulatory standards required. * Skills: Excellent communication, organization, and documentation skills; ability to work both independently and collaboratively. * Requirements: Valid NYS driver's license and access to reliable transportation. Our Mission & Culture: * Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. * Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. * Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're passionate, caring, and ready to transform lives, including your own, apply today! Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. "I am part of something bigger… Being a Lifetime Assistance employee means everything to me." * Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance - Assistant Director of Facilities Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Assistant Director of Facilities Location: Rochester, NY Department: Facilities & Maintenance Reports To: Director of Facilities Employment Type: Full-Time, Days Salary: $66,690 annually Why You Should Work for Lifetime Assistance? No-Premium Health Insurance: Access comprehensive healthcare without added cost. • Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. • Paid Training & Coaching: Receive hands-on onboarding and ongoing paid training. • Career Growth: Clear pathways to advancement, leadership training, and coaching support. • Work-Life Harmony: Generous paid time off and supportive scheduling. • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: Assist the Director of Facilities in overseeing building maintenance, custodial services, and small- to large-scale construction projects. • Supervise Maintenance and Custodial staff, including cleaners, contractors, and vendors, to ensure quality, efficiency, and compliance. • Conduct regular inspections of facilities to verify compliance with Lifetime Assistance and OPWDD standards. • Support budget development, inventory management, and purchasing of maintenance and custodial supplies. • Coordinate and assign work orders, monitor progress, and ensure timely completion of tasks. • Conduct safety and in-service training sessions for maintenance and custodial teams. • Collaborate with internal departments and external contractors to plan, schedule, and monitor ongoing projects. • Assist with vendor communication, project progress tracking, and completion inspections. • Provide coverage for the Maintenance Manager, Project Manager, and Director of Facilities as needed. • Support the use and maintenance of the Q-ware work order system, including documentation and reporting. What You Bring: • High school diploma or GED required. • Bachelor's degree in Civil, Electrical, or Mechanical Engineering-or a closely related field-plus two years of supervisory experience in building maintenance OR • Associate's degree in Construction Technology, Electrical, or Mechanical Engineering-or a related field-plus four years of maintenance experience, including two in a supervisory capacity OR • Six years of related experience or more, including at least two years supervising a maintenance or custodial team. • Strong knowledge of building systems, maintenance procedures, and safety regulations. • Proven leadership and organizational skills with the ability to coordinate multiple projects. • Excellent communication skills and the ability to collaborate across teams and departments. • Experience with vendor management, budgeting, and inventory control preferred. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. • Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're a dedicated facilities professional who takes pride in creating safe, welcoming, and efficient environments, apply today and join us in building lives of independence-one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” - Kimberly C., Family Coordinator of Community Services, celebrating her 30th year with us

Lifetime Assistance - Office Assistant (Temporary) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Office Assistant (Temporary: 3-6 Months) Location: 175 Mile Crossing, Rochester, NY Department: Learning & Development Reports To: Manager of Learning & Development Employment Type: Temporary 3-6 Month Position, Full-Time (Monday-Friday, 8:30 a.m.-4:30 p.m.) Starting Wage: $18.00-$19.00 per hour Why You Should Work for Lifetime Assistance? * No-Premium Health Insurance: Access comprehensive healthcare without added cost. * Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. * Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. * Career Growth: Clear pathways to advancement, leadership training, and coaching support. * Work-Life Harmony: Generous paid time off and supportive scheduling. * Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: * Provide administrative and operational support to the Learning & Development team. * Greet and assist staff and visitors, ensuring a welcoming environment. * Manage calls, emails, correspondence, mail, and deliveries. * Schedule and coordinate meetings, trainings, instructors, and rooms. * Maintain accurate records, files, and databases. * Support staff with scheduling systems, calendars, and shared resources. * Utilize Microsoft Office Suite to create reports, documents, and communications. * Provide basic troubleshooting for office equipment. What You Bring: * Associate degree or equivalent office experience. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Strong organizational skills with attention to detail and ability to prioritize tasks. * Excellent written and verbal communication skills. * Ability to adapt in a fast-paced environment with a collaborative mindset. * Willingness to support training programs and events (occasional evenings/weekends may be required). * Ability to move supplies (up to 25 lbs) and operate A/V equipment. Preferred Qualifications: * Experience with UKG. * Experience supporting training programs, events, or employee engagement activities. Our Mission & Culture: * Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. * Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. * Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're a motivated professional ready to support a dynamic team, apply today and join us in building lives of independence-one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. "I am part of something bigger… Being a Lifetime Assistance employee means everything to me." * Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

The Quality Assurance Specialist for Self-Directed Supports is responsible to ensure compliance, oversight, and adherence to all program regulations set forth by OPWDD Self Directed Services and agency guidelines. The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities. Our industry-leading benefits include: 401(k) Dental Insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Responsibilities Audit/review department, program and agency business practices, both planned and unannounced. These include corporate compliance audits and record reviews for CFS-SDS. Review results of internal audits/reviews with administrative staff, provide technical assistance for correction and document all Conduct follow-up program reviews. Support other agency departments in understanding and following regulations and best Occasionally conduct investigations of allegations, incidents and corporate compliance issues according to OPWDD and/or OMIG Conduct interviews, examine documents, collect evidence, and write reports concerning allegations of abuse and/or other incidents requiring investigation. Complete any needed follow up tasks relating to inves Provide, implement, and monitor recommendations as a result of investigations and audits to ensure follow-through, as assigned. Participate on agency committees as Carry out tasks as delegated by supervisor(s). Position requires flexible hours; off hours on call responsibilities; and travel to all agency sites as needed. Qualifications Bachelor's degree in health-related field preferred, familiarity with current regulations and 2+ years of experience with supporting individuals in the OPWDD system. 1+ year of experience with Self-Directed Services/Supports preferred. Ability to maintain a high level of confidentiality Commitment to company values and adherences to policies is excpected Familiar with OPWDD/SDS, and OMIG regulatory standards Knowledge of OPWDD procedures and regulations for programs and service documentation & follow-up Ability to communicate effectively with others and individuals served is essential Exceptional organizational skills and diligence required Ability to work under stringent timeframes and meet deadlines Must be proficient in Microsoft Word and Preferred experience with EVERO Communication, Relationship Management, Analytical and critical thinking The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today! Pay Range USD $52,000.00 - USD $55,000.00 /Yr.

Responsible for the safety and sanitation in the residences; cleaning and disinfecting of all clients bedrooms daily. Responsible for small plumbing, electrical and carpentry repairs; for vacuuming waxing and maintain all furniture and other wood surfaces; for sweeping, mopping, waxing floors as required on a daily basis; for removing all trash and garbage from building. Responsible for painting rooms when required. Checks water temperature daily. Requirements: HS diploma/GED required; Valid Driver's License required; 1-3 years' experience as maintenance worker preferred.

The FI Program Manager manages a caseload of individuals receiving Self Directed Services from CFS Self Directed Supports. This position is responsible for oversight of all program regulations set forth by OPWDD for the various Self-Directed services. The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities. Our industry-leading benefits include: 401(k) Dental Insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Responsibilities Responsible for a caseload of individuals receiving Self-Directed Services. Participate in Life Plan reviews and team meetings to represent the FI agency and ensure compliance and satisfaction. Liaison between the families, staff, brokers and the agency departments of Finance, HR and Payroll. Request, receive, review, and ensure compliance of all required documents to justify self-directed services such as Life Plans, LCED, DDP2, Justification forms, Staff Action plans. Review invoices and employee time and approve once quality and program standards are met. Review staff action plans, monthly notes and broker invoices and approve once quality and program standards are met. Meet regularly with Brokers to ensure that they are meeting the needs of the individuals/families and agency guidelines. Identify and report any compliance or quality issues. Communicate regularly with individuals/families to promote satisfaction with the services. Qualifications BA/BS in health or human services field required 2+ years of experience with supporting individuals in the OPWDD system 1+ year of experience with Self-Directed supports/services Strong understanding of OPWDD rules and regulations and proficiency in Microsoft Office applications are required. Experience with EVERO and Adobe Sign preferred The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today! Pay Range USD $62,000.00 - USD $64,400.00 /Yr.

Responsible for the preparation of meals, according to the planned menu and individual dietary needs. Responsible for the sanitation and order of the work areas (kitchen, dining room, food storage). Trains individuals in basic nutritional information and cooking skills. Responsible to maintain inventory of supplies. Ensures correct and appropriate quantities to avoid accumulation of leftovers. Requirements: HS diploma/GED required. Knowledge of special diets required. 1-3 years' experience in preparing menus and meals preferred. NY State Department of Health Food Sanitation Certificate is preferred.

Job Description Lifetime Assistance - Registered Nurse (RN) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own. Position Overview: Job Title: Registered Nurse (RN) Location: Rochester, NY - Various Locations Department: Nursing Reports To: Linda Holmes, Director of Health Services Employment Type: Full-Time, Days (No Call or Weekends!) Starting Wage: $74,287 - $82,823 annually Why You Should Work for Lifetime Assistance? No-Premium Health Insurance: Access comprehensive healthcare without added cost. Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. Career Growth: Clear pathways to advancement, leadership training, and coaching support. Work-Life Harmony: Generous paid time off and supportive scheduling. Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike. Your Core Responsibilities: Monitor and coordinate the health and well-being of individuals supported, ensuring timely follow-up care. Oversee and ensure compliance with all medication administration procedures, policies, and inventories. Train, supervise, and evaluate direct support staff and LPNs in nursing practices and medication protocols. Maintain accurate, timely medical documentation and electronic health records in compliance with regulations. Collaborate with families, advocates, physicians, and team members to provide person-centered care. Respond to health emergencies, conduct clinical assessments, and coordinate post-discharge care. Provide medical coverage across assigned sites and review RN on-call reports as needed. What You Bring: Current, unencumbered NYS Registered Nurse (RN) license. Strong clinical judgment, communication, and documentation skills. Ability to work independently and collaboratively with interdisciplinary teams. Valid NYS driver's license and reliable transportation. Experience supporting individuals with developmental disabilities preferred but not required. Our Mission & Culture: Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters. Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion. Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you're a compassionate nursing professional ready to take the next step in your career, apply today and join us in building healthier, more independent lives-one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” - Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Responsible for working with consumers in activities of daily living and in the development of self-help and social skills. Responsible for monitoring and implementing goal activity for consumers. Responsible for maintaining a personalized and home-like atmosphere in the facility. Responsible for preparation of meals, and for administering medication. Participates in in-service training sessions on a regular basis. Perform other tasks as required. Requirements: HS diploma/GED required. Valid driver's license required. 1-3 years' of experience working with the developmentally disabled is preferred. Those who do not have the trainings such as First Aid, CPR, AMAP, and SCIP will be required to pass and complete all within the first three months of employment.

Under the direct supervision of the Director of Operations and the Assistant to the Director of Operations, the Maintenance Supervisor will help ensure and achieve the highest level of safety within the residential homes. Ensures the best use of all of its maintenance staff, tools, equipment, systems and resources. Oversee and maintain effective, efficient, and professional management of all ILA's properties. The Maintenance Supervisor must also be knowledgeable in training the current Maintenance personnel and Maintenance Mechanics in repairs and immediate corrections of any minor physical plant issues identified within the facilities. Duties and Responsibilities Monitors work in process to ensure conformance to contract, blueprints, specifications and company standards, schedule, workmanship and reviews and approves completion of all projects Maintains company standards, policies and procedures for maintenance, including those regarding work procedures, annual inspections, scheduling, record-keeping, and reporting, shop inventory, shop organization, and standard costs Responsible for completing payroll for assigned staff. Provides reports on open and closed work orders and checks status with the appropriate party. Must be available 24/7 in the event of an emergency within the facilities. Dependent on the emergency, must be able to travel to the location to access and assist with needed supports Job Requirements: A minimum of 3 years working experience in construction or building management industries. Bachelor degree from an accredited institution. Supervisory experience (minimum 2 years) Advanced degree or certification in property or project management preferred. Proficient in Word, Excel and database software. Solid understanding of plumbing and electrical systems as well as carpentry and other crafts. Job Type: Full-time

Work Conditions: Please be informed that our Individuals are developmentally disabled. At times they may become aggressive and /or violent. While the Agency does provide specialized training for handling residents when they become aggressive and/or violent, the Agency cannot guarantee the safety of its employees who come in contact with residents. This condition exists whether the employee is directly or indirectly assigned to residents. Employees assume the risk of working with our residents. Duties and Responsibilities: Enforces ILA's Corporate Compliance Plan as per OMIG regulations Conducts regular monthly billing audits of all ILA programs to include; (1) IRA Residential Habilitation (2) ILA day habilitation (3) ILA ICF program and coordinates ongoing monitoring of coding accuracy and documentation adequacy in order to identify systemic and process problems. Provides results of all audits completed to the Compliance Officer which will serve as the basis for corrective measures. Files all audit results electronically on the ILA network for review by board and executive staff. Distributes and collects annual Code of Conduct Attestation forms from key ILA employees. Responsible for documentation and storage of the completed Code of Conduct. Ensures annual ILA Corporate Compliance Training as required is conducted with all employees. Responsible for documentation of this training. Participates in ongoing and required training to enhance skills in performing job tasks. Provides feedback on the results of auditing and monitoring activities to appropriate responsible department personnel. Initiates corrective action plans with the responsible staff to ensure resolution of problem areas identified during an internal investigation and/or auditing/monitoring activity are corrected in response to identified problems. In conjunction with the Quality Assurance Specialist reviews ILA programs and documentation “on-site” in preparation for OPWDD certification visits. The Compliance specialist will focus on (1) in-house financial ledgers, (2) Community Inclusion documentation (3) Fire Safety materials (4) Physical plant checklist. The Compliance Specialist provides immediate feedback to the responsible staff when issues within their area are discovered. Provides “on site” staff training as required. Completes a written report on the “on-site” findings in conjunction with the QA specialist. Reports any non-compliance issues detected through “on-site” auditing and monitoring to the QA Director/ Compliance Officer. Recommend in writing at the direction of the Director of Quality Assurance any ILA employee related activity that is found during on-site audits which are contrary to ILA operating procedures, to the Human Resources Department for possible disciplinary action. Serves as a resource for ILA Program Staff and Clinicians for obtaining information or clarification on accurate and appropriate documentation standards. Serves on the Corporate Compliance Committee, Safety Committee and Code Rule 59 committee. Disseminates Compliance and in-house audit information to Executives, Program Administrators, and the Corporate Compliance Committee upon request of Director of QA/Corporate Compliance Officer. Train staff on the principles of Corporate Compliance during agency orientation classes. Actively seeking up-to-date material and releases regarding regulatory compliance and Corporate Compliance. Attend meetings and/or trainings which are intended to enhance work performance related skills. Other duties as requested by the Director of Quality Assurance/Corporate Compliance Officer. Qualifications: Bachelor's Degree B.A. degree in Human Services 3-5 years OPWDD experience required. Knowledge of OPWDD regulations required. Excellent written communication skills and reasoning ability. Proficiency in Word, Excel and PowerPoint Travel required within the boroughs Duties require appropriate handling of confidential information and materials. NYS Driver's license required.

Job Description he Independent Living Association (ILA) has been providing high quality care to Individuals with intellectual and developmental disabilities for more than 30 years. Our person-centered services foster increased independence and community integration, while guiding and supporting families along a challenging path. Function: Reporting to the Area Coordinator, the Residence Supervisor supervises the day-to-day operations of the residence. Assuring for the initial and periodic (semiannually & annually) follow-up of the Individual's programmatic & clinical assessment Conducts the IDT meeting and writes the minutes for the monthly Interdisciplinary Team Meeting (IDT) Responsible for Staffing and Staff Supervision: The Supervisor, together with the assistant supervisor, is responsible for proper and adequate staffing of the facility. The Supervisor primarily holds that responsibility, and directs the assistant in the accurate fulfillment of that task. These duties include, but are not limited to: Monitoring and directing of staff responsible for the daily operations of the physical plant; Responsible for the training, guiding and motivation of the staff, in the implementation of the Individuals treatment plans; Ensuring that the recommendations of the IDT Team are carried out; Responsible for good community relations, especially the immediate, surrounding community; Responsible for supervising the assistant supervisor, especially in the areas of the ordering, stocking, and maintenance of the house and household supplies; Completes and administers all performance evaluations of union staff; Responsible for employee relations. Resolve employee related problems and issues. Conflict resolution; Participates in administering the Agency's progressive disciplinary program; Conducts suspensions and participates in employment terminations; Participates in the grievance process with union employees. Overseeing the Active Treatment of the Individuals, such as, training; observation; role modeling; The Residence Supervisor is responsible for attending conferences and/or training sessions at the direction of the Area Coordinator/Residence Director. The Residence Supervisor is responsible for the timely maintenance of all written records/reports appropriate to the duties of the position. These include, but are not limited to: the IDT/ISP minutes; physical plant checklists; accounting department requests; PDR; staff evaluations. As part of the hiring process, attend job/career fairs and open houses with Human Resource Recruiter. Independent Living Association, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.