*Employment Type:* Full time *Shift:* Day Shift *Description:* *Revenue Cycle Analyst / Medical Billing - Orthopedics Team - Albany, NY - FT * If you are looking for a Revenue/Billing position in Albany, Full time, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 425 New Scotland Avenue, Albany, NY.
Searching for a motivated medical biller for our orthopedics team. Coding a plus but not needed. Insurance knowledge a must. Position reports to office 4 out of 5 days a week and 1 allowed work remote 1 day a week.
*Position Highlights:*
* Quality of Life: Where career opportunities and quality of life converge
* Advancement: Strong orientation program, generous tuition allowance and career development
* Office Hours: Monday - Friday No nights no weekends
*What you will do:*
The Revenue Cycle Analyst is responsible for performing a variety of clerical duties related to the efficient and service-oriented operation of a medical practice.
Medical billing/insurance background a must. Coding not required but a plus.
*Responsibilities:*
* Responsible to monitor and resolve Claims Work queues, Specifically Front End, Referrals & Authorizations, and Clinical Workflow.
* Responsible for monitoring the Trinity Health Front End Metrics and working with Practice Management to identify educational opportunities as necessary.
* Responsible for review of denial/ rejections and write off dashboards for trends and provide necessary education to Providers/ front end users.
* Ensure all necessary referral documentation is obtained and documented to secure appropriate revenue.
* Responsible for running monthly reports to identify any outbound referrals and communicate back to Manager for any improvement opportunities
* Ensures all billable services are processed within the EMR in a timely manner.
* Ensures all billed services are submitted to insurances as "Clean Claims"
* Works within the working queue to review all charges and submit to claims scrubber
* Work all claims scrubber edits in a timely basis
* Identify any problematic charges for further review to correct coding/billing issues
* Adhere to productivity/quality guidelines
* Communicate effectively and professionally with other departments within the organization
* Work with Revenue Cycle Manager to identify needed feedback to practice locations.
* Process inpatient charges submitted by providers via interface tool or manual sheets
* Manually enter charges as assigned and complete charge reconciliation daily.
* Report any outstanding claims to contact to ensure all claims are billed timely
* Review each claim for appropriate information.
* Identify and review high dollar outstanding balances and ensure Financial Assistance options are offered to patients and/ or secured by Front End users.
* Provide necessary feedback from operational departments to Revenue Integrity team as appropriate
* Act as a Superuser for the site and act as a resource, to ensure patient questions are answered.
* Maintain patient confidentiality and adhere to HIPAA regulations as appropriate.
* Daily TOS reconciliation with front end
*What you will need:*
* High school diploma or equivalency required; Associates degree preferred.
* Effective written and verbal communication skills
* 3+ years' experience in a physician practice or billing office
* Orthopedics Billing experience required
* Demonstrated attention to detail, organization & effective time management
* Ability to work independently with little supervision
* Knowledge of CPC
* Knowledge of CPT, CPTII, and ICD10
* Knowledge of insurance carriers
* Solid judgment to escalate issues appropriately
* Advanced knowledge of Microsoft Office, related computer programs & general office machines
* Ability to lift 20 lbs.
*Pay Range*: $18.50- $24.66
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$18.5-24.7 hourly 15h ago
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Receptionist
New York State Industries for The Disabled, Inc. (Nysid 4.0
Albany, NY jobs
Location: Albany, NY | Full-Time | $19.00- $21.00/hr.
Summary: As the Receptionist and under the direction of the Executive Assistant, ensure efficient office operations, including telephone reception, greeting visitors, posting, and distributing daily mail. Perform general clerical duties, including word processing, faxing, and filing.
Essential Functions and Responsibilities:
· Answer incoming phone calls on multiple lines, determine the nature of each call, and direct the call to the appropriate staff member. If staff is not available, direct a call to voicemail or take a written message as the caller requests.
· Greet visitors to NYSID office: announce visitors' arrival to appropriate staff members.
· Maintain a clean waiting area for guests, including stocking pamphlets as needed.
· Receive and sort incoming mail, sign for packages or deliveries.
· Post all outgoing mail on a timely basis for pick-up.
· Process customer monthly statements for mailing.
· Arrange for pick-up of outgoing packages, including filling out appropriate forms and contacting appropriate carriers.
· Stock the staff kitchen and board kitchen with supplies.
· Turn dishwasher on nightly and unload in the morning.
· Perform word processing and other clerical duties, such as typing correspondence, printing reports, faxing, and photocopying.
· Call for maintenance on copy machines as necessary.
· Manage all office supplies; place orders and stock work areas and supply cabinet as needed.
· Order new business cards, name badges, and tags as needed.
· Assist Executive Assistant with set up for Board Meetings.
· Work with the Director, Marketing and Communications, to track and follow up on sponsorship donations for the Annual Meeting.
· Assist with Annual Meeting registration, set up, check-in table, and take down.
· Assist with staff events: holiday and other parties, summer outings.
· Manage the Customer Service inbox and document additions in NetSuite.
· Support the Finance Department as needed with processing, producing, submitting, and archiving Member Agency, Corporate Partner, and customer invoices through NetSuite.
· Other duties as assigned.
Qualifications:
The requirements below represent the knowledge, skills, and abilities required for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
· High School Diploma or GED. Associate's degree preferred.
· Minimum of 3 years of experience as a receptionist or in a clerical position with phone responsibilities.
· Upbeat personality with the ability to project a friendly but business-like presence both on the phone and in person.
· Ability to handle multiple tasks in a busy office environment.
· Strong communication, interpersonal, and organizational skills.
· Experience with word processing (Microsoft Word preferred); experience with other various computer software applications (spreadsheets, presentations, and databases) preferred.
· Excellent typing and proofreading skills.
Physical Requirements:
The requirements below represent the knowledge, skills, and abilities required for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
The nature of the job requires considerable keyboard and mouse usage, walking around facilities, and sitting for long periods of time. Must have visual acuity and hearing ability for communicating with others and gathering and accessing written and computerized information. Ability to access any locations where the company's business is conducted.
About NYSID:
NYSID is the Non-Profit organization designated by the NYS Education Department under the New York State Finance law to serve New York's Preferred Source program, which works to provide gainful employment for New Yorkers with disabilities. Rehabilitative agencies throughout New York State that provide support services to individuals with disabilities choose to become members of NYSID. On behalf of these members, and sometimes in conjunction with private sector partners, NYSID enters into contracts with state and local government agencies for goods and services that disabled New Yorkers create or perform.
Come Join Our Team! We offer medical and dental benefits (80% paid by NYSID), a retirement program (5%+ of gross income), paid time off, tuition reimbursement, group life insurance, and other benefits. We have been named a Top Workplace, most recently in 2025, by the Albany Times Union.
Email cover letter, resume, and salary requirements to ***********************. We are an Equal Opportunity Employer.
Schedule:
37.5-hour work week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health reimbursement account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
$19-21 hourly 3d ago
Patient Service Specialist- Family Practice- Per Diem
Guthrie 3.3
Ithaca, NY jobs
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information.
Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record.
Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
Adheres to departmental and organizational policies and attends meetings/huddles as required.
Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
Other duties as assigned.
The pay ranges from $17.00-$23.49
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
$17-23.5 hourly 5d ago
Patient Service Specialist- Walk in Care- Full Time
Guthrie 3.3
Big Flats, NY jobs
Hours: Wednesday, Thursday, Friday 7a-7p and Alternating weekends. The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
The pay ranges from $17.34-$23.96 per hour
Other Duties:
1. Other duties as assigned.
$17.3-24 hourly 2d ago
Dental Receptionist - $18.17 - 22.26/hr
Yakima Valley Farm Workers Clinic 4.1
Umatilla, OR jobs
Join our team as a Dental Receptionist at Miramar Health Center in Kennewick, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we are a community committed to the well-being of our migrant farmworkers.
We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew, " for a glimpse into our dedication to our communities, health, and families.
What We Offer
$18.17-$22.26/hour DOE with the ability to go higher for highly experienced candidates
Additional pay for your bilingual skills
100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
What You'll Do:
Managing phone calls, greeting patients, collecting accurate data, scheduling appointments, and verifying insurance
Handling patient inquiries, performing billing tasks, reconciling cash, managing referrals, and overseeing recalls
Organizing document filing, creating treatment plan estimates, and undertaking any other assigned duties
Qualifications:
High School Diploma or General Education Diploma (GED)
One year's experience in a clinic, optometry, or dental office is preferred
Bilingual (English/Spanish) is preferred at level 9
Excellent multitasking ability to manage varied workloads
Ability to interact professionally with patients and staff
Proficient in Microsoft Outlook, Word, Excel, Epic, and EMR
Medical terminology and healthcare billing insurance knowledge is preferred
Outstanding customer service skills
Our Mission Statement
“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates diversity. We are committed to equal-opportunity employment.
Contact us at ...@yvfwc.org to learn more about this opportunity!
$18.2-22.3 hourly 4d ago
Telephone Operator - Medical Practice
Hematology Oncology Associates of CNY 4.5
East Syracuse, NY jobs
Hematology Oncology Associates of CNY (HOACNY), voted one of Central New York's Best Places to Work, is looking for a full time Phone Operator to join our professional team. HOACNY provides cancer care services, Monday through Friday, day hours at three convenient locations in East Syracuse, Syracuse and Auburn. If you are a highly motivated, team oriented individual looking to make a difference in your career, please apply now.
Competitive salary based on experience- stipends/bonuses. Generous benefits package including medical, dental, life, std, ltd, 401k/pension, tuition reimbursement, holidays, advanced PTO, etc. Convenient free parking.
Phone Operator
Answers all incoming phone calls, provides routine information, and directs calls to appropriate area.
Hematology Oncology Associates of CNY is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. HOA is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Requirements
Knowledge of office phone system and communication procedures. Ability to read, understand, and follow oral and written instruction. Ability to speak clearly and concisely with a pleasant telephone voice, ability to handle stressful situations. Ability to establish and maintain effective working relationships with patients, employees, and the public.
High school Diploma.
One year telephone and communication experience, preferably in a medical office setting. Knowledge of medical terminology desirable. Word processing and computer experience helpful.
Salary Description
$18 + based on experience
$34k-39k yearly est. 19d ago
Telephone Operator
Healthpartners 4.2
Saint Paul, MN jobs
Regions Hospital is seeking an experienced customer service professional to work in our Switchboard department as a Telephone Operator. As point of contact, this role navigates all internal and external customer calls. This role works collaboratively to determine call destination, routes calls appropriately, and navigates other requests such as pager activation, transportation and ad hoc projects. This role also responds to all emergent calls and notifications in timely manner following proper hospital procedure.
Work Schedule:
20 hours weekly
3P-11p Every other weekend
Required Qualifications:
* Two years of clerical experience or customer service skills.
Preferred Qualifications:
6 months or more of call center/switchboard experience preferred
$39k-48k yearly est. Auto-Apply 3d ago
Receptionist / Donor Entry Specialist
Biolife 4.0
Milwaukee, WI jobs
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations.
How you will contribute:
* You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
* You will assist donors with appointments; create or pull donor record files
* You will provide customer service to donors (external) and fellow employees (internal)
* You will maintain orderly filing system, purging records
* You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - WI - Milwaukee
U.S. Starting Hourly Wage:
$17.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - WI - Milwaukee
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
$17 hourly 23d ago
Telephone Operator
Community Health Northwest Florida 4.1
Pensacola, FL jobs
Job Description
Exciting Opportunity: Telephone Operator at Community Health Northwest Florida
Are you ready to be the voice that welcomes patients, visitors, and callers into a vital healthcare community?
We are seeking an enthusiastic and compassionate Telephone Operator to join our team! As the first point of contact, you'll have a pivotal role in delivering a positive and professional impression of our organization. If you have a passion for customer service, strong communication skills, and the ability to manage a busy, dynamic environment, this is the perfect role for you.
Key Responsibilities:
Answering & Routing Calls: Manage incoming calls via a complex telephone system with exceptional attention to detail.
Customer Service Excellence: Provide accurate information regarding departments, phone numbers, hours, locations, and more, always with a helpful and friendly attitude.
Support Patient Scheduling: Assist in scheduling, rescheduling, and deleting patient appointments, ensuring a smooth process for patients and healthcare providers.
Team Collaboration: Assist with training new operators and provide support to colleagues, fostering a positive team environment.
Organizational Resource Management: Keep staff directories up to date and ensure information is readily available for quick responses.
Handling Confidentiality: Maintain privacy standards and handle sensitive patient information with the utmost discretion.
What We're Looking For:
Qualifications: High school diploma (or GED) with customer service experience, ideally within a telephone/office environment.
Preferred Experience: 2+ years of customer service and 1 year in a health clinic environment; Associate's degree is a plus!
Professional Attributes: Flexibility, commitment to excellence, ability to thrive in a fast-paced, high-pressure environment, and the ability to keep calm under stress.
Technical Skills: Proficient in computer use, able to learn new software, and capable of navigating a multi-line phone system.
Why Join Us?
Be part of an organization dedicated to providing high-quality healthcare to underserved communities.
Work in a community-centered environment that values respect, compassion, and commitment to each other and the people we serve.
Grow in your career through ongoing training, learning new systems, and gaining experience in a healthcare setting.
Your Future Starts Here!
If you're ready to make a meaningful impact as part of a compassionate, dynamic team, we'd love to hear from you. Apply today and be part of our mission to create a healthier community, one call at a time.
$23k-28k yearly est. 13d ago
Spa Concierge/Front Desk Receptionist
The Woodhouse Day Spa-North Hills 3.7
Raleigh, NC jobs
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Training & development
About Woodhouse Spa: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care.
Offering signature massages, facials, body treatments, rituals and more, they provide guests a
holistic approach to wellness that lasts long after they leave the spa. With 92 locations
nationwide, they are the gold standard of neighborhood spas, powered by their commitment to an
unparalleled spa experience that focuses on total well-being. For more information visit them at
woodhousespas.com.
As a Spa Concierge, you are the first and last impression for each guest who enters the spa,
making you a critical team member in delivering service that exceeds expectations. Your role is
pivotal in ensuring that every guest's experience is memorable and enjoyable from start to
finish.
Primary Responsibilities:
Being a steward of the Woodhouse brand.
Serves as primary support for the spas manager, therapists, and guests.
Ensures that every guest has a friendly, inviting, and memorable experience.
Answers incoming calls, and listens to our guests needs to schedule appointments or
provide service recommendations and collect payment for services.
Partners with the therapists to increase their guest retention and retail sales by
scheduling the guests next appointment during checkout and promoting the
recommended products.
Educates guests on the Woodhouse experience including a warm welcome,
introduction to our locker room and amenities and helping them to have a seamless experience.
Drives service and retail sales/awareness by educating guests on products and services.
Remembers the small details that make Woodhouse Spa special - guest's favorite drink and/or personal information like birthdays and anniversaries.
Must be able to work weekends and some holidays.
Must comply with all company policies and procedures.
Regular and consistent attendance is required to perform the essential functions of this
position.
Must be able to work well with other Team Members, Managers, and interact with our
guests.
Qualifications:
High school diploma or equivalent required.
Ability to work in a fast-paced environment and maintain professionalism.
Ability to pivot and navigate through change management.
Comfortable interacting with guests in a spa setting.
Leadership experience in a similar role or front-office operations.
Comfort level with driving company sales goals and initiatives.
Proficiency in English language (reading, writing, and verbal).
Computer proficiency.
Previous customer service and telephone reservations experience.
Basic accounting skills (for daily closing procedures).
Proven track record in sales
Weekend availability
Spa Concierge Classification: Part Time
Familiarity with Meevo software preferred.
Physical Demands:
Ability to stand and bend over for extended periods.
Ability to lift up to 45 lbs.
$25k-32k yearly est. 4d ago
Front Desk Receptionist
PBS Facility Service 4.3
New York, NY jobs
Who we are:
PBS Facility Service is a leader in facility management and services in the tri-state area. We are committed to delivering exceptional services that ensure the smooth operation and maintenance of properties across our portfolio. At PBS, we pride ourselves on fostering a professional and supportive work environment, where every team member plays a crucial role in our success.
About the Role:
We are seeking a professional and welcoming Receptionist to join our team. As the first point of contact for clients, employees, and visitors, the Receptionist is key to creating a positive first impression. This role requires a detail-oriented, organized individual who can handle multiple responsibilities with a high level of professionalism and discretion. In addition to traditional receptionist duties, the position will support basic HR functions, offering an opportunity to expand your skill set in both administrative and human resources areas.
What you will do:
· Greet and Assist: Welcome visitors, clients, and employees warmly, providing exceptional customer service and answering any questions they may have.
· Phone Management: Answer and direct phone calls in a friendly, efficient manner, ensuring inquiries are addressed or transferred to the appropriate departments.
· Reception and Office Maintenance: Maintain the reception area and all common areas (e.g., kitchen, lobby, office) in a clean and tidy manner, creating a professional atmosphere for all who visit or work at PBS.
· Mail and Deliveries: Receive and distribute deliveries, sort incoming mail, and ensure outgoing mail is processed efficiently.
· Administrative Support: Operate standard office equipment, including, copy machines, and computers. Manage general office filing systems and organize paperwork as required.
· Record Keeping: Keep accurate records of visitor logs, calls received, and messages delivered to ensure seamless communication within the office.
· Supply Inventory: Monitor office supply levels, order replenishments as needed, and keep inventory organized.
· HR-Related Support: Assist with scheduling interviews, maintaining confidentiality in handling sensitive documents, and helping new hires complete initial onboarding paperwork when necessary.
HR Competencies:
· Confidentiality: As the Receptionist may interact with sensitive information, the ability to maintain confidentiality in HR-related tasks is critical.
· Communication Skills: Effective communication is essential, both for greeting visitors and conveying important HR information accurately and professionally.
· Organizational Skills: Handling office logistics, managing appointments, and organizing paperwork are all essential to ensuring smooth day-to-day operations, particularly when supporting HR functions.
What you need to be successful:
· High school diploma or equivalent (GED) required
· 2-3 years of receptionist experience in a fast-paced office environment
· Proficiency in Microsoft Office (Word, Excel, Outlook)
· Minimum typing speed of 35 wpm
· Excellent phone etiquette and strong communication skills
· Fluent in English, with strong reading, writing, and speaking abilities
· Comfortable multi-tasking, prioritizing, and working independently
· Exceptional interpersonal skills, with the ability to interact professionally with a diverse range of people while under stress
· Bilingual in Spanish is required to accommodate our diverse client and employee base
· Punctuality and Reliability: Must have a strong attendance history and demonstrate a commitment to being on time and ready to work
View all jobs at this company
$30k-39k yearly est. 60d+ ago
Front Desk Receptionist - Coral Springs, FL
The Joint 4.4
Pompano Beach, FL jobs
Front Desk Receptionist - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
* Greet and engage patients, delivering a friendly and professional first impression.
* Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
* Process membership sales, upgrades, and payments accurately.
* Track and report sales activity, patient visits, and conversion metrics.
* Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
* Prior experience in sales, customer service, or a client-facing role preferred.
* Strong communication and persuasion skills with a customer-first mindset.
* Ability to work in a fast-paced, walk-in clinic environment.
* Basic computer and payment processing skills.
* Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Tuesdays, Wednesdays, Thursdays from 9:30am to 7:00pm with Occasional Travel.
Compensation and Benefits
* Base Pay: $15.00 per hour
* Bonus potential
* 3 day workweek: Tuesdays, Wednesdays, Thursdays from 9:30am to 7:00pm
* Employee Discount on Chiropractic Healthcare
* Lunch Breaks
* Additional hours available if interested
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$15 hourly 21d ago
Front Desk Receptionist -- Coral Springs, FL
The Joint Chiropractic 4.4
Pompano Beach, FL jobs
Job Description
Front Desk Receptionist - Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
Greet and engage patients, delivering a friendly and professional first impression.
Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
Process membership sales, upgrades, and payments accurately.
Track and report sales activity, patient visits, and conversion metrics.
Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
Prior experience in sales, customer service, or a client-facing role preferred.
Strong communication and persuasion skills with a customer-first mindset.
Ability to work in a fast-paced, walk-in clinic environment.
Basic computer and payment processing skills.
Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Tuesdays, Wednesdays, Thursdays from 9:30am to 7:00pm with Occasional Travel.
Compensation and Benefits
Base Pay: $15.00 per hour
Bonus potential
3 day workweek: Tuesdays, Wednesdays, Thursdays from 9:30am to 7:00pm
Employee Discount on Chiropractic Healthcare
Lunch Breaks
Additional hours available if interested
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
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$15 hourly 7d ago
Front Desk Receptionist - Pompano Beach, FL
The Joint Chiropractic 4.4
Pompano Beach, FL jobs
Front Desk Receptionist - Full Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
Greet and engage patients, delivering a friendly and professional first impression.
Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
Process membership sales, upgrades, and payments accurately.
Track and report sales activity, patient visits, and conversion metrics.
Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
Prior experience in sales, customer service, or a client-facing role preferred.
Strong communication and persuasion skills with a customer-first mindset.
Ability to work in a fast-paced, walk-in clinic environment.
Basic computer and payment processing skills.
Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Mondays, Tuesdays, Wednesdays from 9:30am to 7:00pm and Saturdays 9:30 to 5:00pm with Occasional Travel.
Compensation and Benefits
Base Pay: $15.00 per hour
Bonus potential
4 day workweek: Mondays, Tuesdays, Wednesdays from 9:30am to 7:00pm and Saturdays 9:30 to 5:00pm
Medical, dental, and vision insurance
PTO accrual
Paid Holidays
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$15 hourly Auto-Apply 60d+ ago
Front Desk Receptionist - Pompano Beach, FL
The Joint Chiropractic 4.4
Pompano Beach, FL jobs
Front Desk Receptionist - Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
Greet and engage patients, delivering a friendly and professional first impression.
Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
Process membership sales, upgrades, and payments accurately.
Track and report sales activity, patient visits, and conversion metrics.
Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
Prior experience in sales, customer service, or a client-facing role preferred.
Strong communication and persuasion skills with a customer-first mindset.
Ability to work in a fast-paced, walk-in clinic environment.
Basic computer and payment processing skills.
Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Thursdays and Fridays from 9:30am to 7:00pm, and Saturdays from 9:30am to 5:00pm with Occasional Travel.
Compensation and Benefits
Base Pay: $15.00 per hour
Bonus potential
3 day workweek: Thursdays-Fridays from 9:30am to 7:00pm and Saturdays from 9:30am-5:00pm
Employee Discount on Chiropractic Healthcare
Lunch Breaks
Additional hours available if interested and flexible to with more than one location
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$15 hourly Auto-Apply 60d+ ago
Front Desk Receptionist - Pompano Beach, FL
The Joint 4.4
Hillsboro Beach, FL jobs
Front Desk Receptionist - Full Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
* Greet and engage patients, delivering a friendly and professional first impression.
* Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
* Process membership sales, upgrades, and payments accurately.
* Track and report sales activity, patient visits, and conversion metrics.
* Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
* Prior experience in sales, customer service, or a client-facing role preferred.
* Strong communication and persuasion skills with a customer-first mindset.
* Ability to work in a fast-paced, walk-in clinic environment.
* Basic computer and payment processing skills.
* Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Mondays, Tuesdays, Wednesdays from 9:30am to 7:00pm and Saturdays 9:30 to 5:00pm with Occasional Travel.
Compensation and Benefits
* Base Pay: $15.00 per hour
* Bonus potential
* 4 day workweek: Mondays, Tuesdays, Wednesdays from 9:30am to 7:00pm and Saturdays 9:30 to 5:00pm
* Medical, dental, and vision insurance
* PTO accrual
* Paid Holidays
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$15 hourly 21d ago
Front Desk Receptionist - West Houston
Spring Branch Community Health Center 4.3
Katy, TX jobs
The Front Desk Receptionist works as part of the medical office team performing necessary clerical duties to prepare patients for the Check In/Out, Registration, Eligibility and Scheduling process. Also responsible for answering telephones and gathering third party payment information, recording charges, and collecting payments.
QUALIFICATIONS:
* High school diploma/GED
* Bilingual English & Spanish
* 1 year customer service (Required)
* 6 months Customer Service in Medical Office (Preferred)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Responsible for greeting patients and visitors, answering telephone calls in a courteous and professional manner, address questions and route calls accordingly.
* Schedule clinic appointments at patient check out and by phone.
* Always ensure patient confidentiality.
* Observe patients in the waiting room and report any apparent illness or distress to clinical staff.
* Responsible for maintaining the patients' demographic information and insert new/updated clinical and administrative documentation in charts.
* Assist in maintaining a smooth patient flow throughout the clinic.
* Ensures that patients are advised on the sliding fee scale and makes adjustments accordingly.
* Gathers third party payment information, records charges, and bills patients for services provided as indicated on the encounter form.
* Processes the charge entry into the Electronic Medical Records system.
* Responsible for handling cash - patient payments.
* Participates in Compliance, Risk and Safety, Quality Assurance and Performance Improvement Activities
* Performs other duties as assigned.
* All Health Center staff members have emergency and disaster response responsibilities. Participates in all safety programs which may include assignment to an emergency response team.
BENEFITS
* Paid Time Off
* 10 Company holidays
* 1- 8-hour Personal holiday
* 401(k) retirement plan- employer matches up to 5%
* Bereavement Leave
* Continuing Education
* Employee Assistance Plan
* Student Loan Forgiveness-if applicable
* Medical, Dental, Vision - Aetna
* Basic Life ($35k)/AD&D - 100% paid for by the employer
* Employee Assistance Plan (EAP) - 100% paid for by the employer
* Additional benefits available at employee expense:
* Additional Voluntary Life Insurance
* Short-Term Disability (STD)
* Long-Term Disability (LTD)
* Accident Insurance
* Critical Illness Insurance
* Hospital
* Permanent Life Insurance
$32k-37k yearly est. 60d+ ago
Front Desk Receptionist (Kalamazoo)
Dental Dreams 3.8
Portage, MI jobs
Job Description
Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family.
Your Impact:
Day to Day Operations
Manage patient scheduling for Dentists.
Communicate with patients regarding provider availability.
Collect patient payments, co-payments, and deductibles.
Patient Service and Engagement
Descriptively explain insurance coverage to all patients.
Manage and maintain patient charts to effectively project future appointments to improve patient convenience.
Provide engaging patient service to exemplify extraordinary customer service.
Assist in explaining patient treatment plans.
Benefits:
Professional Career
Will have the opportunity to gain firsthand experience of the dental healthcare business.
Opportunity to become cross trained in the skills of oral radiology and dental assisting.
Employee Benefits
Medical and Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Hours are 10am to 7pm with Saturday availability
Qualifications:
Previous Dental or Healthcare experience (preferred)
Bilingual - Spanish (preferred)
Excellent Customer Service experience
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$28k-33k yearly est. 12d ago
Front Desk Receptionist (Battle Creek)
Dental Dreams LLC 3.8
Battle Creek, MI jobs
The Role : Dental Dreams LLC in Battle Creek, MI, is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent service to our patients. The ideal candidate will have excellent customer service skills and a passion for helping others. Bilingual - Spanish speaking proficiency is a huge plus!
Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
At least 1 year of experience in current or most recent job
Bilingual - Spanish (preferred)
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$28k-33k yearly est. Auto-Apply 40d ago
Front Desk Receptionist
Florida Eye Clinic Pa 4.8
Kissimmee, FL jobs
Job DescriptionDescription:
The Florida Eye Clinic has grown to an impressive 11-practice clinic of ophthalmologists and optometrists with a state-of-the-art Ambulatory Surgical Center at our home practice in Altamonte Springs.
We believe our mission is to maximize the visual potential of each of our patients through the highest quality of vision care. We are dedicated to providing a positive experience for our patients. The Florida Eye Clinic seeks a professional, positive, and team-oriented individual to join our family as a Front Desk Receptionist.
WHAT YOUR DAY WILL LOOK LIKE:
The Front Desk facilitates the process of patient flow by performing specific functions designed to efficiently and effectively schedule, receive, and discharge patients. In a fast-paced ophthalmology practice, seeking an individual to fill a permanent, full-time front office position. Primary duties include answering phones, making/rescheduling appointments, inputting patient information, and verifying insurance. Must be organized, multi-task, energetic, and possess a positive, professional, friendly attitude. Spanish speaking is a plus.
Requirements:
The Front Desk Receptionist must be:
High School Graduate or Equivalent
Type accurately
Have excellent customer service skills
Maintains a log for patient registration and patient appointments
Schedules patient appointments based on the specific medical parameters of each physician's practice
Accurately enters appointments into the patient management systems.
Adjusts schedule as necessary
Greets all patients in a warm and friendly manner
Answers the phones in a timely manner ensuring their needs have been met
Assists in obtaining and updating patient demographic and insurance information
Compiles the patient medical record, attaches an Encounter form for each patient visit, and directs to responsible individuals
Collects payments and records all transactions.
Calculates and balances all monies collected daily.
Any other duties and responsibilities as assigned.