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INDEPENDENT'S SERVICE Jobs

- 27 Jobs
  • Director of School Quality - West Michigan

    Service Center 4.4company rating

    Service Center Job In Grand Rapids, MI

    The “Director of School Quality” at National Heritage Academies (NHA) will provide day to day operations support for assigned National Heritage Academies (NHA) schools in West Michigan. NHA school Principals will report directly to the Director of School Quality. Preferred candidate must reside in West Michigan. COMPANY INFORMATION: National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team. DUTIES AND RESPONSIBILITIES: Demonstrate good practice, recognize it and create training programs that work to ensure great teaching is being conducted in each classroom. Provide continual leadership coaching to our deans and principals, and responsible for the development of these individuals in all aspects of school leadership. Utilize knowledge, skill and enthusiasm to cause and/or accelerate a school's success in achieving our mission. Possess a growth mindset to independently improve personal and professional skills. Establish annual performance goals for each principal and review their performance during weekly one on one meetings. Act as a liaison between the Service Center and school principals, helping garner resources when needed to enhance quality of multiple school functions. Collaborate and communicate with Service Center departments to develop training and support when needs arise. Utilize data from my NHA to monitor and support school success in key school areas. Critically think to understand and personalize to the context and key areas of each school. Ensure equity in student outcomes via data review in areas such as student performance, discipline data, and other key school measures. Conduct classroom and school visits with school teams to assess quality, ensuring alignment to the Classroom and Schoolwide Framework. Participate in school-based trainings to check for quality and engagement. Collaborate with other DSQs to share ideas and develop each other as leaders. Organize regional principal and dean professional development. Be actively involved in dean hiring, and ensure teacher hiring process is of high quality and consistent. Partner with local teacher and leader preparation programs to create a pipeline of talent. Review and approve operational items such as schools' master schedules, investment plans, school budgets, School Improvement Plan, etc. Act as a liaison to each school's Board of Directors when needed, supporting and preparing the principal, and attend board meetings as needed. Look for trends of success and problems organizational-wide, communicating feedback to Service Center to improve outcomes for all schools and students. Model and ensure adherence to the NHA core values. Frequent travel to schools and collaborative meetings with other DSQs and Service Center employees. Other duties as directed. QUALIFICATIONS: Master's Degree in education related field. Minimum 3 years of principal experience. Proven track record of student academic success or significant gains in a principal role. Must have K-8 or K-12 experience. Outstanding communication skills with the experience to be an outgoing spokesperson and relationship builder. Please click here to learn more about our core values. National Heritage Academies is an equal opportunity employer.
    $118k-147k yearly est. 16d ago
  • Senior HR Technology Consultant

    Service Center 4.4company rating

    Service Center Job In Grand Rapids, MI

    The Senior HR Technology Consultant collaborates with stakeholders from all business units to support and maintain technology solutions across the enterprise. This role ensures accurate and timely Human Resources processes by researching and analyzing complex Human Resources system issues, maintaining system data integrity, and providing technical support for Human Resources functions. The consultant will work closely with various teams within Human Resources as well as Payroll, Finance, IT, and other departments. They'll be supporting the employee lifecycle, offering consulting expertise on business and technology matters, while also enhancing system functionality, and streamlining business processes. COMPANY INFORMATION: National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team. DUTIES AND RESPONSIBILITIES: Leads in the implementation and maintenance of Human Resources systems and technologies. Serve as the primary point of contact for HR module system-related issues and provide resolution in a timely manner. Oversee complex Human Resources issue resolution and provide strategic recommendations. Configure and test HRIS system updates and enhancements related to Human Resources processes. Troubleshoot and resolve data discrepancies, including errors in employee data and reporting calculations. Generate and analyze various reports, including summaries, trends, and compliance reports. Develop custom reports and queries to meet the needs of various stakeholders. Support business teams to comply with federal, state, and local regulations, as well as company policies. Identify opportunities for system improvements and work with key teams to implement changes. Maintain confidentiality of all people data. Work collaboratively with the payroll operations, HR functional areas, and third-party partners. QUALIFICATIONS: Extensive experience in HRIS processing and technology (minimum 5+ years). Strong problem-solving skills: Ability to define problems, collect data, establish facts, and draw valid conclusions. Strong customer service. Strong written and verbal communication. Highly developed interpersonal skills. Ability to build strong cross functional relationships. Experience with Microsoft Office programs (Microsoft Excel, Microsoft Office, Microsoft Word, etc.) Basic project management skills. Bachelor's degree in business or technology or equivalent experience required. This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI. Please click here to learn more about our core values. National Heritage Academies is an equal opportunity employer.
    $61k-75k yearly est. 17h ago
  • Technical Support Specialist

    Via 3.6company rating

    Remote or New York, NY Job

    Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. Unbelievable partner support is a critical part of the Via brand, and we're looking for the best in the business. As a Technical Support Specialist, you'll provide consistently outstanding support to Via's partners (cities, operators, etc.) who power mobility and transportation networks with our technology. This customer-facing position is all about building the best possible connection between our partners and our Product & Engineering Team. We work with teams across the organization to ensure our partners can make the best use of our technology to improve their experience. This is a contract position and you will be employed by a third party. What You'll Do: Become an expert on Via - develop a nuanced understanding of our technology, use cases, and best practices to be able to resolve partners' issues. Prioritize operational issues and provide technical, specific, and strategic responses in an efficient manner. Work with various Operations, Product, and Engineering teams in identifying, reporting, and resolving product issues or opportunities for improvement. Nurture close relationships with partners to become a trusted advisor. Who You Are: Fluency in English. Additional fluency in other languages is a plus, (ie Spanish, Portuguese, Arabic, French, Italian, Dutch, or Japanese). Minimum of 3-5 years of experience in technical support roles Effective at managing multiple tasks simultaneously and comfortable taking on responsibility Meticulous and vigilant, with a high level of attention to detail Outstanding process orientation, analytical, and organizational skills Problem solver and entrepreneurial; you don't accept the status quo and are always looking for creative solutions Excellent communicator with a knack for always finding the right tone Willing to work two weekends per month Bachelor's Degree, preferably in Computer Science or related Compensation and Benefits: Joining a global employer with over 600 mobility deployments in 35+ countries Becoming part of a company that was awarded for its commitment to social good: Competitive compensation A fully remote job; you can work from anywhere! We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride?
    $43k-59k yearly est. 60d+ ago
  • Office Coordinator

    Services 4.4company rating

    Services Job In Austin, TX Or Remote

    WHO WE ARE We are PEAK6, a leading investment firm, using technology to find a better way of doing things. The company's first tech-based solution was developed in 1997 to optimize options trading, and over the past two decades, the same formula has been used across a range of industries, asset classes, and business stages to consistently deliver superior results. Today, PEAK6 seeks transformational opportunities to provide capital and strategic support to entrepreneurs and forward-thinking businesses. PEAK6's core brands include PEAK6 Capital Management, PEAK6 Strategic Capital, Apex Fintech Solutions, FOCUS, We Insure, Evil Geniuses, Poker Power, and Zogo. ABOUT THIS ROLE As a Facilities Coordinator, you will be the first point of contact for all employees, executives, guests, and vendors at our organization, ensuring a professional and exemplary experience. You will be key in maintaining the operational efficiency of our office environment, overseeing administrative duties, and managing the reception area. This role is based out of our Austin HQ and will be in office 5x a week. Responsibilities: Serve as the first point of contact for employees, guests, and vendors, providing a high level of customer service. Manage the guest registry and ensure that all guests are pre-registered with building security. Oversee and support all administrative duties to ensure that the office is operating smoothly. Handle the reception desk responsibilities including answering incoming calls, preparing and managing outgoing mail, coordinating courier services, and providing assistance as needed. Maintain the workplace, ensuring it is clean and presentable by checking conference rooms, turning lights on, restocking the kitchen, and wiping counters. Comply with building procedures, state, and local regulations to maintain a safe and clean office space. Coordinate logistics for company gatherings or executive-hosted events. Provide personal support tasks such as running errands or managing personal appointments with prior agreement. Assist in the management and execution of projects or initiatives led by executives. Assist employees and executives with desk and conference room reservations. Manage and modify daily the Google calendar for office events and reservations. Contribute to facility budget and inventory management, ensuring effective resource Utilization. YOUR EXPERIENCE 2-5 years experience in a facilities role or in a professional office setting Experience working with or alongside Executive suite Excellent communication and interpersonal skills Customer service mindset Adaptability and flexibility to working hours in office Ability to handle confidential information with discretion Basic technical knowledge of IT equipment Experience in managing budgets and expenses Strong organizational and multitasking skills #LI-P6 OUR REWARDS We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. As a hybrid workforce, we offer our employees the ability to work remotely up to two days a week. PEAK6 is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. PEAK6 is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at *****************. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process. #PEAK6
    $35k-42k yearly est. 3d ago
  • Chief Compliance Officer - Broker Dealer

    Services 4.4company rating

    Services Job In Chicago, IL Or Remote

    WHO WE ARE We are PEAK6, a leading investment firm, using technology to find a better way of doing things. The company's first tech-based solution was developed in 1997 to optimize options trading, and over the past two decades, the same formula has been used across a range of industries, asset classes, and business stages to consistently deliver superior results. Today, PEAK6 seeks transformational opportunities to provide capital and strategic support to entrepreneurs and forward-thinking businesses. PEAK6's core brands include PEAK6 Capital Management, PEAK6 Strategic Capital, Apex Fintech Solutions, FOCUS, We Insure, Evil Geniuses, Poker Power, and Zogo. ABOUT THIS ROLE We are seeking an experienced and highly qualified Chief Compliance Officer (CCO) to oversee and ensure the compliance of our broker-dealer operations, particularly in the context of our Alternative Trading System (ATS). Our successful candidate will be responsible for guiding the business on all relevant regulatory requirements, managing compliance programs, and ensuring adherence to SEC, FINRA, and SRO laws, rules, and regulations. Key Responsibilities: Compliance Oversight and Guidance Provide comprehensive guidance to the business on SEC, FINRA, and SRO laws, rules, and regulations, with a special emphasis on broker-dealer rules and regulations, as well as those specific to alternative trading systems (ATS). Stay well-informed about the business and its operations to offer effective compliance oversight and allocate resources appropriately as the business evolves. Regulatory Compliance and Reporting Oversee communications with regulatory bodies, including the SEC, FINRA, and other relevant authorities. Spearhead regulatory examinations and investigations related to both broker-dealer and ATS operations. Ensure compliance with Regulation ATS, including the filing of Form ATS, Form ATS Amendments, and quarterly transaction reports on Form ATS-R. Manage the cessation of operations report when the ATS ceases operation. Policy and Procedure Management Supervise the upkeep of policies and procedures within the firm's Written Supervisory Procedures (WSPs) and anti-money laundering (AML) program. Ensure these policies are aligned with regulatory requirements and best practices. Risk Management and Audits Conduct thorough risk assessments to identify potential compliance risks and vulnerabilities within the organization. Develop and implement mitigation strategies to address these risks. Oversee internal and external audits, thoroughly investigate potential compliance breaches, and coordinate efforts related to audits, reviews, and examinations. Compliance Program Development Develop and maintain comprehensive compliance programs tailored to the organization's specific needs and risks. This includes licensing and registration, AML and Know Your Customer (KYC) policies, data privacy and security measures, and consumer protection practices. Define the necessary level of knowledge on existing and emerging regulatory compliance requirements across the organization and develop the annual compliance work plan. Communication and Training Provide guidance, advice, and training to all lines of business to improve their understanding of related laws and regulatory requirements. Interact with regulators on compliance issues and coordinate internal compliance review and monitoring activities. Prepare and present clear and concise compliance reports to the Board of Directors and executive management. Access and Fairness Standards Ensure the ATS establishes written standards for granting access to trading on its system, makes and keeps records of all grants, denials, or limitations of access, and reports this information as required on Form ATS-R. YOUR EXPERIENCE Minimum of 10 years of experience in broker-dealer trading compliance, with specific experience related to ATS compliance highly preferred. Bachelor's degree in a relevant field. FINRA 24 license required Strong interpersonal, oral, and written communication skills. Ability to provide strategic direction and guidance on complex regulatory issues. OUR REWARDS We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. As a hybrid workforce, we offer our employees the ability to work remotely up to two days a week. Base pay offered may vary depending on job-related knowledge, skills, experience, and office location. This position also may be eligible for a discretionary annual bonus in addition to a range of health & wellness benefits, enhancing your overall compensation package. Base Salary Range $139,600-$174,500 PEAK6 is proud to be an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. PEAK6 is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at ************. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process. #PEAK6
    $139.6k-174.5k yearly 3d ago
  • College Counseling Manager

    Service Center 4.4company rating

    Service Center Job In Grand Rapids, MI

    The College Counseling & Early College Program Manager is responsible for guidance of school based College & Career Readiness Counselors and Early College Coordinators, as well as oversight of college counseling programming and development and growth of the Early College program. This position will require the development of support systems and training resources for staff, students, parents, and other stakeholders to ensure a high quality school counseling and college advising program and a robust Early College program. A proactive mindset, ability to actively monitor and respond to ongoing and changing data, and create, communicate, and execute effective solutions are essential for success in this position. This position reports to the Director of Academic Operations. This position will require travel to existing and potential school locations and is a 12 month position. COMPANY INFORMATION: National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team. DUTIES AND RESPONSIBILITIES: College Counseling: Provide support to school based College & Career Readiness Counselors Take ownership of timelines and deadlines for key college counseling functions Assist with development and delivery of onboarding and ongoing training/support for College & Career Readiness Counselors Ensure each high school has a year-long plan of school counseling that serves students, staff, and parents Evaluate data quality and execution of programs, activities, and events at high schools Ensure Educational Development Plan process is executed in a timely and accurate manner at each high school Collect and update key data related to the success of college programming including, but not limited to: college acceptance rates, scholarship awards, volunteer hours, academic-related school awards, key state testing data, etc Provide coaching, and instruction to high school College & Career Readiness Counselors Work collaboratively with school leadership teams to ensure delivery of an effective School Counseling program Early College Programming: Plan and create Early College programs and partnerships in NHA High Schools through strong and collaborative partnerships between colleges and high schools Act as a liaison between MEMCA and high schools; ensure school based Early College Coordinators and/or College Counselors and school leadership understand important policies and are made aware of important requirements, events, and deadlines Collaborate with college partners to maximize programming options, student outcomes, and scalability to additional schools Ensure completion and accuracy of Early College students' Educational Development Plans Ensure completion and accuracy of Early College data that is reported to each state and ISD Oversee systems of support in place at high schools for Early College students; evaluate their needs, effectiveness, and opportunities for improvement, work collaboratively to develop solutions and ensure effective implementation Ensure accurate and timely review and submission of state reporting for student participation, placement, progress, pupil accounting cost, and graduation status Assess, evaluate, and report on success, retention, and conversion of students in Early College programs Participate in the external and internal marketing strategy for the Early College program Work collaboratively with school leadership teams to ensure delivery of an effective Early College program QUALIFICATIONS: School Counselor (NT) endorsement or School Counselor License preferred (candidates on track to earn credential may be considered) Bachelor's Degree or higher, from an accredited college or university; Master's Degree preferred Experience implementing the American School Counselor Association National Model for school counseling programs Evidence of successful college advising experience Thorough knowledge of the college admissions process Successful prior relevant administrative experience, including technology skills and information system management High-level communication skills including individual and group skills in mediation, consensus, and problem solving Exhibit patience, discretion, judgment, confidentiality, and diplomacy when working with various staff, students, parents, and peers Ability to work effectively with parents and teammates Ability to effectively speak in public Technology literate This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI. Please click here to learn more about our core values. National Heritage Academies is an equal opportunity employer.
    $36k-40k yearly est. 17d ago
  • Senior Specialist - Regional Sales Representative

    On 4.1company rating

    Detroit, MI Job

    On is looking for an entrepreneurial-spirited team member to join our team as a Sr. Specialist - Sales Representative, representing the brand in the field in Ohio & Michigan. On is the fastest-growing running brand globally and our success is largely attributed to our premium sales concept. Every day at On is an opportunity to learn and grow, whilst amplifying On's brand and innovative products to our partners, helping to build the world's next great Sportswear brand. Come join a community of athletes and dreamers who dare to dream big and move fast. * Build and maintain relationships with clients, focusing on increasing market share within existing doors by identifying and implementing solutions that meet key customer objectives and advocating those objectives throughout the organization * Champion brand awareness and strategize ways to ensure that On is on top of our consumers' mind through supporting in-store and digital execution of product merchandising, launches, and special events * Support daily account operations including order book management, inventory management, driving sell-in/sell-out, optimizing product assortment and merchandising, and bringing solutions to top-of-mind customer concerns * Prepare and deliver sales presentations, using On material and data in a meaningful and strategic manner to the region's customer base, keeping an eye for prospective new doors that fit within the overall On strategy * Perform sales analytics reviews to ensure adjustments are able to be made in line with On's overall sales strategies and sales targets are achieved * Perform market analysis to inform product and channel strategies, keeping up with current and possible future practices and trends with the competition and in the marketplace * 2+ years of experience at a premium brand in the consumer goods industry in outside sales, account management, retail marketing, product planning, or related experience * You embody a service-minded attitude and have a history of sales success and a unique ability to navigate difficult client conversations and negotiate wins, building long-lasting relationships * You have strong Excel and data analysis skills and ideally experience with sales planning, forecasting, and retail math * You relish the challenge of crafting and executing strategies to develop business with the existing customer base as well as create new opportunities for growth * You enjoy marketing brands you believe in and sharing that with clients in an inspiring way * You are located within the larger Detroit, Michigan or Colombus, Ohio metro areas and have an inclination to travel 30-60% percent of the time, fluctuating based on business needs * You possess a valid driver's license and must be insurable under On's corporate insurance carrier Ever imagine working in a team, where a passion for people and a commitment to movement comes first? You'll be joining an entrepreneurial and collaborative team, passionate about crafting a premium sales experience for our retail partners, pioneering new ways of strategic account management, and spreading the excitement of our brand. Our United States Sales team is growing, come along for the journey. On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.
    $52k-64k yearly est. 12d ago
  • Home-Based Care Coordinator

    Best Point 4.3company rating

    Remote or Cincinnati, OH Job

    Care Coordinator, Intensive Home-Based Treatment $5,000 Sign On Bonus Full time position with benefits As an Intensive Home-Based Treatment (IHBT) Care Coordinator, you will play a vital role in providing comprehensive treatment, support, and care to individuals and families in need of intensive mental health services within their homes. With a shared caseload of 8-12 clients, you will work closely in partnership with a licensed therapist to assess, plan, implement, and monitor treatment plans tailored to meet the unique needs of each client and family. This role requires strong organizational skills, clinical expertise, and a compassionate approach to support individuals in achieving their treatment goals and improving their overall well-being. Primary Responsibilities: Direct Client Service Collaborate with clients and their families to develop individualized treatment plans based on assessment findings and clinical recommendations. Identify goals and objectives for treatment interventions, ensuring they are measurable, achievable, and aligned with clients' needs and preferences. Serve as the primary point of contact for clients and their families, providing on-going support, guidance, and advocacy. Monitor clients' progress towards treatment goals, regularly reassessing needs and adjusting plans as necessary. Provide immediate telephonic and in person crisis intervention by participating in the IHBT team on-call rotation. Provide direct support to clients and families during times of acute distress or psychiatric emergencies. Collaborate with emergency response teams, including crisis hotlines, mobile crisis units, and psychiatric emergency services, to ensure timely and appropriate interventions. Facilitate individual and family sessions focused on teaching coping skills, emotional regulation techniques, and problem-solving strategies. Provide psychoeducation to clients and their families on topics related to mental health, illness management, medication adherence, and community resources. Internal and External Collaboration Coordinate with external service providers, including mental health professionals, healthcare providers, social services, and community resources, to ensure continuity of care. Works collaboratively with other professionals involved in the client's care, including case managers, psychiatrists, and community resources. Consults and collaborates with internal and external resources on behalf of the client and family. Attends agency and departmental meetings. Administration Complete all required documentation including but not limited to service tickets, progress notes, service plans, discharge summaries, and other reports as required and within department guidelines. Maintain accurate and up-to-date documentation of client interactions, treatment plans, progress notes, and other relevant information in electronic health records (EHR) systems. Quality Assurance and Effectiveness Delivers interventions based on evidence-based practice models. Ensure service delivery is within the agency and IHBT fidelity requirements. Has awareness and knowledge of IHBT fidelity standards and ensures adherence to these requirements including but not limited to: - treatment intensity, service delivery: location and scheduling flexibility, crisis response and availability, safety planning, comprehensive and integrated trauma informed care practices, systems of care, caseload parameters, treatment duration and continuing care planning, supervision, professional training and development and quality improvement. · Attends agency and IHBT training or professional seminars/conferences as required or necessary to maintain compliance with professional licensure and IHBT fidelity expectations. Fiscal Responsibility Ensures documentation and service delivery is following departmental fiscal expectations. Other duties as assigned Minimum Education, Experience and Other Skill Requirements: Bachelor's degree in social work, psychology, counseling, or a related field required. Previous experience working with children with severe and persistent mental illness preferred. Experience working with children, adolescents, and families involved in child welfare or juvenile justice systems. Knowledge of evidence-based practices in mental health treatment for addressing complex mental health needs. Strong communication and interpersonal skills, with the ability to establish rapport and build therapeutic alliances with clients and their families. Ability to work independently and as part of a multidisciplinary team in a fast-paced, dynamic environment. Flexibility and adaptability to work within the dynamic environment of clients' homes and communities. Valid driver's license and reliable transportation. Work Environment: The IHBT Care Coordinator will primarily work in clients' homes and community settings, providing services where clients feel most comfortable. The role will involve traveling to various locations within the designated service area. The care coordinator will collaborate closely with clients, families, and interdisciplinary teams to ensure comprehensive and integrated care. Flexible scheduling may be required to accommodate clients' needs, including evening and weekend hours. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to : Regularly required to sit, stand, walk, bend, and lift up to 50 pounds. Must have a valid driver's license and ability to operate a motor vehicle safely in changing weather conditions required. Our Culture: Best Point is Greater Cincinnati's most prolific non-profit specializing in education, behavioral and therapeutic health services and autism services for vulnerable, at-risk youth, their families, and caregivers. Best Point is proud to embrace our ideals of an equal opportunity workplace by actions as well as our words. We lead our community with respect and tolerance, internally and externally, and we expect our employees to embrace this ideal and express it in their day-to-day interactions. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against, based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.
    $31k-46k yearly est. 18d ago
  • Math Curriculum & Instruction Intern

    Service Center 4.4company rating

    Service Center Job In Grand Rapids, MI

    Join National Heritage Academies (NHA) this summer as a Math Curriculum and Instruction Intern! This is a paid internship. All internships will be in our Grand Rapids Service Center office. The duration of the internships are mid-May through mid-August. Internships are for those enrolled in a college or university program or a recent graduate. For candidates looking for other full-time positions, please explore our open positions here. About Us NHA is a charter school management company that operates 100+ schools in 9 states. We are committed to our mission and we pride ourselves on our student's ability to achieve high results in later education based on the foundations gained in grades K-12 at NHA. In this role, you will work at our Service Center located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our awesome team members are brag-worthy and work with a diverse group of departments to provide top-level support to our schools. The Service Center is a place of bright colors, smiling faces, and opportunities. We would like to add you to our NHAmazing team! Sound good to you? Keep reading! In This Role: The Curriculum and Instruction team is a fun team to be a part of. You will learn a lot and truly make a difference for our students' learning. Our summers are full of excitement as we prepare for the next school year! You will make a real impact and be doing real work by helping to develop and update math learning materials for K-8 or high school students. Work with a team of energetic and passionate curriculum creators. By the end of the summer, you will love assessing learning and ensuring learners have the materials they need just as much as we do. Qualifications: Communicates well one-on-one, in small groups, and both verbally and in writing. Maintains a high level of organization and time management. Must be able to handle multiple tasks and assignments. What We Offer You: 40 hours/week Onsite Monday through Friday, 8am-5pm $14/hour Scheduled events and meetings with company leaders! Formal program to help you grow professionally! Opportunity to share in a formal presentation your internship work. Please click here to learn more about our core values. National Heritage Academies is an equal-opportunity employer.
    $14 hourly 17d ago
  • Transportation Data Analyst, Citymapper

    Via of The Lehigh Valley 3.6company rating

    Remote Job

    At Citymapper (powered by Via), we're on a mission to help make complex cities more accessible to everyday users. Our application transports millions of people in hundreds of cities around the world by giving them access to the most current and sophisticated transportation options available. We make getting around your favorite city easy, so that you can enjoy the ride. As a Transportation Data Analyst at Citymapper, you will be managing the data that is the backbone of our application's success. Your work directly impacts our user experience, and is the difference between a user seeing a bus drive away, or reaching it just in time. Millions of users around the world trust our application to be on time for work, a job interview, or a date - and we take great responsibility in fulfilling that need. What You'll Do: You will help to manage the timetable data that powers the Citymapper application. Using proprietary tools and methods, you will transform often messy transit schedules into shiny and reliable user information. You will build, validate and ship data to production on a daily basis. You will manage data in a range of cities and across different formats. You will work with our engineers to build for scale by improving tools and automating tasks. You will ensure data quality in our web and mobile products so that users continue to love and trust Citymapper. Who You Are: You have a passion for public transportation and cities, and an interest in how public transportation networks operate. You are comfortable dealing with large data sets, and have an eagerness to learn new data skills. You take a hands-on, practical, pragmatic attitude to your work. You have exceptional attention to detail, and an ability to communicate those details to other collaborators. You have up to 3 years of experience working with data, Python and/or common transit data formats (GTFS, TransXChange, Siri, Hafas, etc). What We Offer: Becoming part of Via, a company that was awarded for its commitment to social good Joining the team working on the industry-leading mobile app that is loved and trusted by millions of users State of the art hardware for you to perform your work worry free Ongoing support and training to ensure you have the resources you need to thrive and progress in your career Competitive salary and comprehensive health scheme offered through AXA A hybrid or remote work model. Remote work is possible if you're based in one of these countries: England, Germany or Netherlands Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems - optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe.Building the world's most efficient, equitable, and sustainable transportation network for all passengers - including those with limited mobility, those without smartphones, and unbanked populations - Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact. At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.Ready to join the ride? Via is an equal opportunity employer. #LI-RB1
    $63k-87k yearly est. 22h ago
  • HR Business Partner Intern

    Service Center 4.4company rating

    Service Center Job In Grand Rapids, MI

    Join National Heritage Academies (NHA) this summer as a Business Partner Intern. This is a paid internship. All internships will be in our Grand Rapids Service Center office. The duration of the internships are mid-May through mid-August. Internships are for those enrolled in a college or university program or a recent graduate. For candidates looking for other full-time positions, please explore our open positions here. About Us: NHA is a charter school management company that operates 100+ schools in 9 states. We are committed to our mission and we pride ourselves on our student's ability to achieve high results in later education based on the foundations gained in grades K-12 at NHA. In this role, you will work at our Service Center located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our team members work with a diverse group of departments to provide top-level support to our schools. In This Role: The Business Partner team is a strategic human resource partner that liaisons between our school stakeholders and those in our corporate headquarters (Service Center). The role is also the main Human Resource representative for our schools. As an intern for our team, you could help to impact change by the following: Prepare for Summer School with a team of fellow collaborators and a shared goal. View trends and get feedback from the field to improve our current processes and provide support to our stakeholders. Problem solve by helping to triage and provide solutions and guidance to stakeholders. Become a knowledge expert in numerous CRMs and our HRIS system, Oracle. While assisting with these vital pieces of the business you also get to work with a dynamic group of individuals with varying backgrounds and experiences that like to work hard and play hard. These individuals are committed to providing the best intern experience and ensuring a well-rounded experience. Qualifications: Good communication skills, both written and verbal. You will have opportunities to meet or speak with executives, school leaders, candidates, etc. and being able to communicate effectively can help you along your journey. Organizational skills and time management skills. You will be balancing multiple tasks at a time so being able to stay organized and manage your day will help ensure a successful and impactful internship. Driven. Someone who can push their projects forward and desire to grow as an HR professional to help bring projects to the finish line and bring your own flare to them. What We Offer You: 40 hours/week Onsite Monday through Friday, 8am-5pm $14/hour Scheduled events and meetings with company leaders! Formal program to help you grow professionally! Opportunity to share in a formal presentation your internship work. Please click here to learn more about our core values. National Heritage Academies is an equal-opportunity employer.
    $14 hourly 17d ago
  • Staff Software Engineer - Applied AI

    Services 4.4company rating

    Services Job In Austin, TX Or Remote

    WHO WE ARE We are PEAK6, a leading investment firm, using technology to find a better way of doing things. The company's first tech-based solution was developed in 1997 to optimize options trading, and over the past two decades, the same formula has been used across a range of industries, asset classes, and business stages to consistently deliver superior results. Today, PEAK6 seeks transformational opportunities to provide capital and strategic support to entrepreneurs and forward-thinking businesses. PEAK6's core brands include PEAK6 Capital Management, PEAK6 Strategic Capital, Apex Fintech Solutions, FOCUS, We Insure, Evil Geniuses, Poker Power, and Zogo. ABOUT THIS ROLE The Applied AI team at PEAK6 is dedicated to integrating generative artificial intelligence with our proprietary platforms to enhance strategic initiatives and operational efficiencies. We are looking for a versatile Staff Software Engineer who is skilled in both frontend and backend technologies, and who has experience in generative AI to help advance our technology initiatives. This role involves designing and developing comprehensive, scalable applications that influence the core decision-making processes within the firm. This role can be based out of our Austin, TX HQ or Los Angeles. What you'll do: Develop, test, and maintain applications spanning front-end and server-side technologies that integrate advanced generative AI functionalities. Build responsive user interfaces that provide seamless and efficient interactions with large-scale data systems and real-time generative AI applications. Oversee the full software development cycle from conception to deployment, ensuring robustness, security, and scalability. Perform technical leadership tasks, including conducting code reviews, managing source control repositories, and documenting software solutions. Engage with stakeholders to gather requirements, deliver updates, and facilitate the integration of new technologies. Remain up-to-date with industry best practices in full stack development and artificial intelligence. YOUR EXPERIENCE Minimum 8 years' experience with responsive web app and mobile development Minimum 8 years' experience in software development with expertise in frameworks such as React, Angular, Vue.js for frontend and Node.js, Python, or Go for backend. Comprehensive understanding of RESTful APIs Excellent problem-solving skills and ability to perform in a fast-paced, dynamic team environment. Effective communication skills, capable of handling multiple projects and deadlines. OUR REWARDS We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. As a hybrid workforce, we offer our employees the ability to work remotely up to two days a week. Base pay offered may vary depending on job-related knowledge, skills, experience, and office location. This position also may be eligible for a discretionary annual bonus in addition to a range of health & wellness benefits, enhancing your overall compensation package. Base Salary Range $151,000-$188,750 PEAK6 is proud to be an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. PEAK6 is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at ************. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process. #PEAK6
    $151k-188.8k yearly 24d ago
  • Special Education Intern

    Service Center 4.4company rating

    Service Center Job In Grand Rapids, MI

    Join National Heritage Academies (NHA) this summer as a Special Education Project Intern! This is a paid internship. All internships will be in our Grand Rapids Service Center office. The duration of the internships are mid-May through mid-August. Internships are for those enrolled in a college or university program or a recent graduate. For candidates looking for other full-time positions, please explore our open positions here. About Us: NHA is a charter school management company that operates 100+ schools in 9 states. We are committed to our mission and we pride ourselves on our student's ability to achieve high results in later education based on the foundations gained in grades K-12 at NHA. In this role, you will work at our Service Center located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our awesome team members are brag-worthy and work with a diverse group of departments to provide top-level support to our schools. The Service Center is a place of bright colors, smiling faces, and opportunities. We would like to add you to our NHAmazing team! Sound good to you? Keep reading! In This Role: The Special Education team is a fun team to be a part of. You will learn a lot and truly make a difference for our students with disabilities. Our summers are busy and full of excitement as we prepare for the next school year! Here's what you can expect: Develop and update professional development resources and materials. Support with account management for teachers and related service providers to ensure access to appropriate IEP systems, tools & platforms. Assist with event planning and preparations for Summer Crisis Prevention (CPI) Training. Qualifications: Must have solid communication skills, both written and verbal. Must have adequate organization skills to manage workload. Must be able to balance multiple tasks and assignments. What We Offer You: 40 hours/week Onsite Monday through Friday, 8am-5pm $14/hour Scheduled events and meetings with company leaders! Formal program to help you grow professionally! Opportunity to share in a formal presentation your internship work. Please click here to learn more about our core values. National Heritage Academies is an equal-opportunity employer.
    $14 hourly 17d ago
  • Account Executive, Title Insurance

    Best Homes Title Agency 4.3company rating

    Grand Rapids, MI Job

    Experienced Title Insurance Account Executive Best Homes Title is currently expanding our West Michigan Title Insurance sales team and looking to add an experienced Account Executive. This position will require the development of new relationships, maintenance of existing client base and, has an aggressive commission structure for the right individual. The preferred candidate mandates experience in developing long term customer relationships with Real Estate Agents, Lenders, Builders or Attorneys. There is a large territory available, which includes the Grand Rapids area as well as Northern Kent County. Other included counties would be Montcalm County, Newaygo County, Mecosta County, Ottawa County, Allegan County and more. Duties: • Develop new client relationships and secure orders from new customers. • Maintain and expand existing business with current client base as assigned. • Be highly visible in a designated marketing area by attending and participating in real estate and industry related functions. • Communicate proactively with clients and respond in a timely manner to meet client needs and expectations. Qualifications: • 2+ years experience as an Account Executive or Sales Representative for a title company or similar field. • Professional written and oral communication skills a must. • Ability to influence others with strong communication and negotiation skills. Employee benefits • Medical, vision and dental benefits -PPO and HMO available after 90 days • 401k - which includes an employer match after 90 days • Paid short and long term disability plan • Paid term life insurance policy • Paid time off earned from day one and available for use after 90 days • Paid holidays • Annual reviews with potential salary increase • Negotiable commission/salary plans to fit your needs Education: • High school diploma/equivalent. • Title Producer license will be required after completion of 90 days if not already obtained. All applications are confidential
    $44k-63k yearly est. 60d+ ago
  • Special Events Intern

    Service Center 4.4company rating

    Service Center Job In Grand Rapids, MI

    Join National Heritage Academies (NHA) this summer as a Special Events Intern! This is a paid internship. All internships will be in our Grand Rapids Service Center office. The duration of the internships are mid-May through mid-August. Internships are for those enrolled in a college or university program or a recent graduate. For candidates looking for other full-time positions, please explore our open positions here. About Us: NHA is a charter school management company that operates 100+ schools in 9 states. We are committed to our mission and we pride ourselves on our student's ability to achieve high results in later education based on the foundations gained in grades K-12 at NHA. In this role, you will work at our Service Center located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our awesome team members are brag-worthy and work with a diverse group of departments to provide top-level support to our schools. The Service Center is a place of bright colors, smiling faces, and opportunities. We would like to add you to our NHAmazing team! Sound good to you? Keep reading! In This Role: The Special Events team is a rewarding and energizing team to be a part of! As an intern, you will learn a lot and work hard! Our summers are full of excitement as we host the largest events of the year for school leaders and new teachers across the country. Order, print, ship, and organize event materials. Provide onsite assistance at events. Liaison with NHA school leaders across the country. Work and learn from a team of energetic and passionate people. By the end of the summer, you will love events just as much as we do! Qualifications: Good communication both written and verbal. Good organizational skills. Must be able to handle multiple tasks and assignments. Must be able to work well with others on a high functioning team, working on both independent and collective projects. Must still be in college or a recent graduate. This is a physical job! Our intern will need to be able to lift 30lbs and be able to be on their feet for long periods of time. Ability to work outside of traditional 8-5pm hours and some weekends. What We Offer You: 40 hours/week Onsite Monday through Friday, 8am-5pm $14/hour Scheduled events and meetings with company leaders! Formal program to help you grow professionally! Opportunity to share in a formal presentation your internship work.
    $14 hourly 17d ago
  • Home-Based Therapist

    Best Point 4.3company rating

    Remote or Cincinnati, OH Job

    Intensive Home-Based Treatment Therapist $5,000 Sign On Bonus $2,000 Retention Bonus (Quarterly) Full time position with benefits Delivers intensive home-based therapy to individuals and families in their homes and community settings. As an IHBT therapist, you will have a shared caseload of 8-12 clients and work in collaboration with a qualified IHBT Care Coordinator to provide treatment to clients facing complex mental health challenges, delivering evidence-based interventions and support within their home environment. Your role will involve conducting assessments, developing treatment plans, implementing therapeutic strategies and coordinating with the client's treatment team to promote healing and stability within the family system. Primary Responsibilities: Direct Client Service: Conduct thorough assessments of clients and their families to identify strengths, needs, and challenges. Gathers information on family dynamics, living situations, and support systems to inform treatment planning. Provide intensive therapeutic interventions to clients and their families within the comfort of their homes and community. Implement evidence-based treatment modalities, such as family therapy, cognitive-behavioral techniques, and trauma-informed care. Provide immediate telephonic and in person crisis intervention by participating in the IHBT team on-call rotation. Provide direct support to clients and families during times of acute distress or psychiatric emergencies. Collaborate with emergency response teams, including crisis hotlines, mobile crisis units, and psychiatric emergency services, to ensure timely and appropriate interventions. Administration: Completes all required documentation including but not limited to service tickets, progress notes, service plans, discharge summaries, and other reports as required and within department guidelines. Internal and External Collaboration: Works collaboratively with other professionals involved in the client's care, including case managers, psychiatrists, and community resources. Consults and collaborates with internal and external resources on behalf of the client and family. Attends agency and departmental meetings. Quality Assurance and Effectiveness: Delivers interventions based on evidence-based practice models. Ensure service delivery is within the agency and IHBT fidelity requirements. Has awareness and knowledge of IHBT fidelity standards and ensures adherence to these requirements including but not limited to: treatment intensity, service delivery: location and scheduling flexibility, crisis response and availability, safety planning, comprehensive and integrated trauma informed care practices, systems of care, caseload parameters, treatment duration and continuing care planning, supervision, professional training and development and quality improvement. Attends agency and IHBT training or professional seminars/conferences as required or necessary to maintain compliance with professional licensure and IHBT fidelity expectations. Fiscal Responsibility: Ensures documentation and service delivery is following departmental fiscal expectations. Other Duties as assigned Minimum Education, Experience or Other Skills Requirements: This position requires a master's degree in counseling, social work, or a related field from an accredited college or university. Ohio licensure or certification as a mental health therapist (LPC, LSW, LMFT) is required, LISW, LPCC or IMFT is strongly preferred. A minimum of one year of clinical experience working with children, adolescents and families involved in the child welfare or juvenile justice system. Experience working with individuals and families in a mental health or related setting, preferably in a home-based or community-based context. Knowledge of evidence-based therapeutic modalities and interventions for addressing complex mental health needs. Strong assessment and clinical skills, with the ability to develop and implement effective treatment plans. Excellent communication and interpersonal skills, with the ability to engage clients and families from diverse backgrounds. Flexibility and adaptability to work within the dynamic environment of clients' homes and communities. Valid driver's license and reliable transportation. Work Environment: The IHBT therapist will primarily work in clients' homes and community settings, providing services where clients feel most comfortable. The role will involve traveling to various locations within the designated service area. The therapist will collaborate closely with clients, families, and interdisciplinary teams to ensure comprehensive and integrated care. Flexible scheduling may be required to accommodate clients' needs, including evening and weekend hours. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to : Regularly required to sit, stand, walk, bend, and lift to 50 pounds. Ability to operate a motor vehicle safely in changing weather conditions required. Our Culture: Best Point Education & Behavioral Health is Greater Cincinnati's most prolific non-profit specializing in education, behavioral and therapeutic health services and autism services for vulnerable, at-risk youth, their families, and caregivers. Best Point Education & Behavioral Health is proud to embrace our ideals of an equal opportunity workplace by actions as well as our words. We lead our community with respect and tolerance, internally and externally, and we expect our employees to embrace this ideal and express it in their day-to-day interactions. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against, based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.
    $44k-54k yearly est. 18d ago
  • Escrow Processor

    Best Homes Title Agency 4.3company rating

    Farmington Hills, MI Job

    About the Role Here we grow again! We are seeking a highly motivated and proactive individual to serve as an Escrow Processor for all aspects of real estate transactions for Best Homes Title Agency and BHT Commercial Title & Escrow Services to maintain our current clientele and support our business growth. The candidate MUST contain excellent communication skills, organizational skills and be a team player. This is a client facing position that also requires a high attention to detail, time management and the desire to provide “best in class” customer service with an out-going personality to match. Minimum of 3 years of experience as an Escrow Processor is required. About You You are great communicator who is ambitious, proactive, resourceful and at your best when thrown a variety of challenges which require solutions. You are comfortable with technology and confident in utilizing your knowledge of escrow processing; however, never hesitate to seek guidance when presented with a new situation or nuance. You are not intimidated by high client service level expectations or challenges associated with meeting those expectations and exceeding them. Requirements, Knowledge, Skills, and Abilities This is an on-site position in Farmington Hills, MI 5 to 10 years of title insurance industry experience. Technically proficient with preparing quality and accurate real estate closing documents, including but not limited to settlement statements, closing disclosures, conveyance documents, and misc. escrow documents. Knowledge of technology including common business software platforms as well as common title and escrow software systems used by the title insurance industry, including but not limited to Resware, Qualia, HOA Status Letter Sites, Lender Client Portals and numerous state, county, and municipal sites. Ability to help and backup to all escrow processing department staff. Ability to communicate directly and confidently with Customers, providing a detailed accounting of difficult title issues and potential solutions to overcome those issues. Ability to handle basic title clearance issues with acquired knowledge and provide professionally written responses or direction to clients. Provide exceptional customer service to our clients and internal staff members. Overall knowledge of the entire Escrow process from when order is received to the closing table and the ability to handle post-closing communications as needed. Excellent communication and interpersonal skills. Leads by example, has high quality standards, and provides educational assistance and constructive feedback to team members. Additional duties as may be assigned by Manager. What We Offer You Competitive salary Medical (PPO & HMO), Rx, Vision, and Dental benefits available after 90 days 401(k) Plan with employer match. Paid Short-Term and Long-Term Disability plans. Paid Term Life Insurance Policy. Paid time off earned from day one and available for use after 90 days. Paid holidays.
    $30k-37k yearly est. 60d+ ago
  • Field Operations Manager

    Via of The Lehigh Valley 3.6company rating

    Detroit, MI Job

    Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Field Operations Manager on Via's Transit-as-a-Service (TaaS) Operations team, you'll be responsible for managing operations using our innovative technology platform. You'll manage daily operations while driving continuous improvement and growth of our services. **This is an in-person position with the expectation that you will be in the field 5 days per week** What You'll Do: Ensure operational excellence, customer satisfaction, and an unbelievable customer experience Oversee operations in person during the start of service to ensure we are meeting service standards Manage driver supply to ensure we have the right number of drivers on the road in order to meet demand Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise Respond to driver feedback and live customer issues Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth Who You Are: A socially perceptive, environmentally conscious individual who is aligned with promoting transportation equity and the reduction of carbon emissions. A self-starter who is comfortable taking on a high level of responsibility A driven executor with a track record of end to end ownership of a book of business, and a history of hitting KPIs and revenue goals. A team-focused individual that takes ownership of their work and pride in their team's success. Experienced in project management, creating and refining operational processes, and customer service. Multi-site management experience is a plus. An outgoing and sociable leader; skilled at communicating professionally with partners, customers and driver partners from a broad range of backgrounds. Willing to wear multiple hats and contribute on projects of all types Fluent in English, additional languages a plus Based in the Detroit or Ann Arbor area and can easily commute to operation Experienced in managing (including scheduling) a team is a plus Taking initiative and owning new projects Comfortable with ambiguity and evolving / adapting as conditions change Experienced in managing projects with multiple stakeholders is a plus Bachelor's degree is a plus Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $55,000-$65,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer.
    $55k-65k yearly 22h ago
  • Deputy Sales Manager/Assistant Manager / Manager / Senior Manager- Corporate Sales / MICE Sales

    Via.com 3.6company rating

    Baroda, MI Job

    * Establish and develop new accounts * Maintain rapport with clients. Resolve client complaints ensuring client satisfaction. * Work on Lead Management and generate Database for respective region and add the same to master database. Leads and data to be monitored on regular basis. * Meet sales target set in term of product and revenue. Meet or exceed assigned monthly booking target in the assigned sales territory/market * Responsible for the granting of credit limit and collection of outstanding payment * Able to travel domestic for sales calls and participate in corporate events both local and Domestic * Able to strategise marketing plans to achieve sales and profit * Work closely with Operations and back office staff to provide excellent service to clients * Administrative duties such as preparing of marketing call reports, keep track of group bookings etc * Handle client's feedback, complaints on all booking issues. Actively participate in Road Shows * Any other duties reasonably assigned by the Supervisor * Return Business telephone calls. * Promptly respond to all inquiries, prospects, and tentative or definite business. * Be familiar with all services/features to respond to client inquiries accurately. * Assist in achieving or exceeding budgeted goals in sales and profit for the Company. * Plan and execute cost-effective and productive sales trips into assigned territory to improve and increase our penetration of that market. * Report on trends in the industry and competition * Update and maintain recording system including: * MIS reports * Productivity report, Corporate profile, weekly call planner Desired Profile: * Degree in Hotel Management / BCOM /MBA Marketing is preferable. * Should be young, presentable and energetic with good communication skills. * Should be able to handle and manage the team effectively. * Should possess a Go-Getting attitude and ability to achieve all targets. * Must possess good knowledge of Hotel / Travel industry. * Must possess work experience in a Travel company / star hotel in the similar capacity.
    $32k-36k yearly est. 35d ago
  • IT ERP & Business Systems Intern

    Service Center 4.4company rating

    Service Center Job In Grand Rapids, MI

    Join National Heritage Academies (NHA) this summer as an IT ERP & Business Systems Intern! This is a paid internship. All internships will be in our Grand Rapids Service Center office. The duration of the internships are mid-May through mid-August. Internships are for those enrolled in a college or university program or a recent graduate. For candidates looking for other full-time positions, please explore our open positions here. About Us: NHA is a charter school management company that operates 100+ schools in 9 states. We are committed to our mission and we pride ourselves on our student's ability to achieve high results in later education based on the foundations gained in grades K-12 at NHA. In this role, you will work at our Service Center located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our awesome team members are brag-worthy and work with a diverse group of departments to provide top-level support to our schools. The Service Center is a place of bright colors, smiling faces, and opportunities. We would like to add you to our NHAmazing team! Sound good to you? Keep reading! In This Role: Looking for a motivated individual to learn Enterprise IT Application administration and development alongside seasoned professionals. The candidate would be responsible for Learning and Understanding current NHA Enterprise systems, supporting end users by responding to service desk tickets, assist Senior developers with changes and enhancements, and other duties as assigned by supervisor. Good Communication skills and ability to learn new technology on the fly is paramount for a successful candidate. Qualifications: Classroom experience in IT, Computer Science, Engineering, and/or Mathematics Knowledge of IT Systems, system settings, database, user management Good communication skills, details and organized. Quick to lean new technology. Preferred: SQL Experience: Experience with Enterprise Applications Knowledge of SSO (Okta) JSON JavaScript Nice to Have/Bonus: Experience with ERP/HCM Software (Oracle ERP/HCM) Experience with Document Management Tools (OnBase) Experience with Object Oriented Programming Experience with Angular or Front End programming Experience with APIs What We Offer You: 40 hours/week Onsite Monday through Friday, 8am-5pm $20/hour Scheduled events and meetings with company leaders! Formal program to help you grow professionally! Opportunity to share in a formal presentation your internship work. Please click here to learn more about our core values. National Heritage Academies is an equal-opportunity employer.
    $20 hourly 17d ago

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