Indian Health Center of Santa Clara Valley jobs - 36 jobs

Job Description: DENTIST Reports To: Dental Director Status: Part Time, Temporary, On-Call Provides clinical services within the realm of general dentistry and gives health education information and specialty referrals if needed to patients and the community. Helps to supervise the operations of the dental clinic, supervises the dental staff, and makes recommendations to Dental Director for any quality assurance projects. Duties & Responsibilities: * Provides all phases of general dentistry at or above the standard of care * Provides routine and emergency dentistry and refers to specialist if needed/available * Provides dental education and awareness to patients and community * Keeps complete and accurate dental records with good documentation * Ensures adequate follow-up and continuity of care * Learns IHC Policy and Procedures and coding * Knowledge of financial policies and funding source requirements, i.e. FQHC., private insurance, sliding scale, Medi-Cal, EAPC, Diabetes and other grants * Obligated to learn how to manage difficult cases & difficult child patients since patients have a limited access to specialty services * Cross-trained for front desk and assisting functions in case of support staff shortage * Helps dental director carry out projects as directed * Performs other duties as assigned Required Qualifications, Knowledge & Abilities: * Possession of Active Dental License in good standing with the State of California and a DEA license * Successfully completed an American Dental Association accredited dental program (DDS or DMD) * Five or more years of clinical experience in general dentistry * Experience with kids under 6 years & Nitrous Oxide * Experience with difficult extractions & complicated medical histories * Knowledge of standard of care and updates in general dentistry * Knowledge of Infection Control and OSHA requirements * Knowledge and practice of Confidentiality and HIP AA law * Knowledge of Dental Law and ethics * Knowledge of clinic operations

Cafe General Manager (Food Services) Earthbar wants you to live your healthiest life while at work with us! Healthy Shift Meal Smoothie / Smoothie Bowl Employee discount 50% off Fun atmosphere Eligible for bonus Health Benefits for Full Time Employees Be yourself and find your purpose Surround yourself with like-minded people who are passionate about health and wellness. Be more than well in life and at work. Reach your greatest potential at Earthbar. Apply Today. Summary of Key Responsibilities Create an environment centered on learning and retaining product knowledge that will result in increased sales Effectively manage cost such as labor and inventory, in coordination with quality inventory levels of product and deliveries Identify and address trends and issues in store performance Promote the brand and acquire new customers Solicit customer feedback Conduct interviews and participate in the hiring process Continuously coach team and provide constant and effective feedback Write schedules that both align with the company labor model and deliver on our Customer Service commitment Ensure adherence to the states meal and break period policies Ensure team adheres to all food safety, cash handling and operational policies and procedures Ensure store's appearance, as well as each team member's performance is to company standard Qualifications At least 2 years of management experience with at least: Experience supervising a team of at least 5 members Ability to coach and develop selling skills Ability to deliver exceptional customer service and achieving sales goals Proven ability to identify business trends and react quickly to the needs of the business Previous success in identifying, developing and retaining strong team members Able to lift up to 50 lbs, stand/walk for long periods, work within close physical proximity to other team members and, at times, work in a walk-in cooler High school degree or equivalent required; Bachelor's degree or equivalent certification in business, retail/restaurant/hospitality management preferred Proficient in English (verbal and written), math and cash handling Possess a state Food Handler Card Shift Able to work 35 or more hours per week that may include early mornings, evenings, weekends and/or holidays. Earthbar, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Earthbar, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Company employees to perform their job duties may result in discipline up to and including discharge. #J-18808-Ljbffr

Job Title: Call Center Representative Department: Operations Reports to: Patient Services Supervisor Exempt/Non-Exempt: Non-Exempt FTE: 100% (40 hours) Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this role considers a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SNAHC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $21-$23/HR. Position Summary: The Call Center Patient Services Representative is responsible for the scheduling of patients receiving health services within the center. This includes basic collection of necessary registration data on new Medical, Dental and Behavioral Health patients as well as updating and making corrections to registration data on established patients. Position also includes responsibility of communicating to patients about upcoming medical/dental/behavioral health appointments and any outstanding balances that are due and that require payment prior to the next appointment. Essential Functions: Makes appointments and verifies insurance and/or payment method for appropriate department Responsible for appointment scheduling using approved template and guidelines. Appropriately notifies patients of any eligibility conflicts. Follows up on messages received through after-hours answering service by returning all appointment related messages to ensure all patients are cancelled, and/or rescheduled in a timely manner. Responsible for EHR data entry for patients prior to scheduling appointments. Assists patients with health insurance information such as Medi-Cal, Medicare, and GMC (Geographic Managed Care) programs. Verifies patients have current consent forms in place and updates demographic information as needed Completes corrections related to data errors when necessary. Compliance with all state and federal laws and regulations, as they pertain to position including: HIPAA, sexual harassment, Scope of Practice, OSHA etc. Actively participates in internal quality improvement teams. Works with team members proactively to support quality improvement initiatives in accordance with the mission and strategic goals for the organization, federal and state laws and regulations, and accreditation standards. At all times demonstrates cooperative behavior with supervisors, colleagues, patients, and the community. Other duties as assigned. Competencies: Data Quality Information Verification Research Communication Auditing Qualifications Minimum Qualifications: Must have at least 2 years of experience either working in a clinic front office or call center environment Knowledge of the services provided by medical, dental, and/or behavioral health facilities Experience with electronic health records systems Excellent computer skills. Excellent telephone and communication skills Ability to work independently, set priorities, and work well under pressure. Preferred Qualifications: NextGen Experience Bi-lingual

Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this role considers a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SNAHC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $66,031-$89,336. Position Summary: The Associate Clinical Social Worker (ACSW)/Associate Marriage & Family Therapist (AMFT) reports to the Behavioral Health Clinical Director and provides culturally competent clinical services including diagnostic evaluations and therapy, which are consistent with accepted standards of clinical practice and and/or case management services for individuals, couples, and/or families. Primary function is to provide counseling using applied psychotherapy of a non-medical nature with individuals, families, or groups; providing information and referral services, providing or arranging for the provision of social services; explaining or interpreting the psychosocial aspects in the situations of individuals, and families. Associate Clinical Social Worker (ACSW)/Associate Marriage & Family Therapist (AMFT) are qualified to identify and treat mental illnesses to facilitate the highest quality of life for clients under the supervision of a Licensed Clinical Social Worker (LCSW)/Licensed Marriage & Family Therapist (LMFT). This role will have an assigned primary location but may be required to work at or travel to different locations as needed. Essential Functions: Provides Assessment, Diagnosis, treatment planning and treatment interventions for children ages 5-18, adults and families systems who are managing mental illness. Prepares and maintains all required treatment records and reports, including but not limited to intake, biopsychosocial assessment, treatment plan, treatment summaries, discharge summaries, data collection forms, and billing forms Inputs progress notes and information related to patient treatment using an electronic patient management/health record system. Acts as clients advocate and provides case management referrals and assistance to coordinate required services or to resolve crisis situations. Collaborates with other providers in a multi-disciplinary approach to perform clinical assessments and assist in implementing treatment plans. Participates constructively in Quality Assurance/Quality Improvement (QA/QI) activities within the Department, such as peer review, case conferencing, clinical benchmarking, and QI studies Participates in one to two hours of weekly supervision with designated clinical supervisor for LCSW/LMFT pre-licensing requirements Conducts crisis intervention and emotional stabilization for clients seen in other departments as needed. Complies with SNAHC Productivity Standards and Client Chart completion requirements. Complies with all state and federal laws and regulations, as they pertain to the position including HIPAA, sexual harassment, Scope of Practice, OSHA.etc. Actively participates in internal quality improvement teams. Works with team members proactively to support quality improvement initiatives in accordance with the mission and strategic goals for the organization, federal and state laws and regulations, and accreditation standards. At all times demonstrates cooperative behavior with supervisors, colleagues, patients, and the community. Other duties as assigned. Skills and Abilities: Excellent computer skills, preferably with Windows, including Microsoft Office Suite Excellent telephone and communication skills Must possess excellent organizational, writing, and verbal skills. Ability to work independently, set priorities, and work well under pressure. Ability to maintain a high degree of confidentiality Ability to demonstrate superior professionalism when dealing with patients, subordinates, colleagues, community members and vendors. Competencies: Communication and Relationships Initiative Planning and Organizing Safety Teamwork Patient Relationships Evaluation/Diagnosis Treatment Planning Treatment Documentation Qualifications Minimum Qualifications: Master's degree in social work or marriage and family therapy from an accredited college or related field and current registration with the California Board of Behavioral Sciences as an Associate Clinical Social Worker/ Associate Marriage & Family Therapist. Experience with Nextgen or other electronic health record system required. Demonstrated ability to chart visits comprehensively and complete DSM-V-TR and E&M coding in compliance with medical diagnosing/coding standards. Demonstrated experience providing comprehensive case management and advocacy with crisis intervention techniques and protocols. Knowledge of child, elder abuse, and domestic violence reporting requirements, and other significant legal and ethical guidelines regulating social work practice, ie: Duty to Warn, patient confidentiality. Preferred Qualifications: One year of full-time direct clinical work experience in an appropriate treatment field (child abuse, mental health, victim counseling, and/or substance abuse) indicating competency in clinical diagnostic assessment skills, and in developing and reviewing individualized treatment plans. Experience in an FQHC setting Knowledge of traditional, cultural and spiritual practices of the diverse Al/ AN community, as well as ability to work with other racially, culturally, ethnically, and financially diverse populations. Training in de-escalation techniques such as NCI Bilingual

Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this role considers a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SNAHC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $74,297-$98,258. Position Summary: The Human Resources Generalist (HRG) works under the direction of the Human Resources Director and plays a vital role in supporting SNAHC's mission to deliver exceptional, community-centered care. As a trusted partner to employees and leadership, the HRG provides responsive, high-quality HR services throughout the entire employee life cycle. This position functions as a customer service role, serving our employees as valued internal customers by offering timely, accurate, informed and compassionate support. Core responsibilities include employee relations, organizational development, workers' compensation, leaves of absence administration, benefits and compensation support, and other key HR functions that strengthen SNAHC's workforce and organizational culture. The HRG helps foster a positive, supportive and inclusive work environment that empowers staff to deliver the highest quality care to the community. Essential Functions: Provides high-quality service to management and employees on employee relations and performance management issues. Manages expectations by communicating status and issues. Addresses concerns, resolving disputes, conducting investigations, and promoting a positive environment. Monitors and assists with evaluations, feedback, goal setting, and professional development. Manages events related to the employee life cycle in a timely manner with strong attention to detail. Managing HRIS data, maintaining records, and generating reports. Partners with managers and employees, proactively managing worker's compensation claims, leaves of absence requests, and items requiring interactive process. Conducts and/or arranges employee training. Assist in developing, updating, and communicating HR policies and procedures Assists with planning and execution of special events such as open enrollment, organization-wide meetings, employee recognition events, and holiday parties. Provides assistance and support during program reviews, audits and systems appraisals as necessary and required. Support organization-wide HR initiatives and special projects Support payroll coordination and data accuracy in partnership with Finance/Payroll Complies with all state and federal laws and regulations, as they pertain to position including; HIPAA, sexual harassment, Scope of Practice, OSHA etc. Participate in internal quality improvement teams. Works with team members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals for the organization, federal and state laws and regulations, and accreditation standards. At all times demonstrates cooperative behavior with employees, supervisors, clients, colleagues and the community. Other duties as assigned. Skills and Abilities: Excellent computer skills, preferably with Windows, including Microsoft Office Suite Excellent telephone and communication skills Must possess excellent organizational, writing, and verbal skills. Ability to work independently, set priorities, and work well under pressure. Ability to maintain a high degree of confidentiality Ability to demonstrate superior professionalism when dealing with patients, subordinates, colleagues, community members, and vendors. Ability to collaborate and convene across sectors and organizational levels. Competencies: Communication and Relationship Building Taking Initiative Planning and Organizing Safety Teamwork Customer Focus Knowledge and Application of Best Practices/Labor Law Strategic Thinking Qualifications Minimum Qualifications: 2 years of progressive experience in the Human Resources field, or a combination of education and experience.Working knowledge of employment laws and HR best practices Strong interpersonal, organizational, and problem-solving skills Ability to handle sensitive information with discretion and professionalism Preferred Qualifications: Experience with Paycom. PHR, PHRca, or SHRM-CP certification. Experience with HRIS and applicant tracking systems Experience in an FQHC setting Knowledge of traditional, cultural and spiritual practices of the diverse AI/AN community, as well as ability to work with other racially, culturally, ethnically, and financially diverse populations. Please Note: This position may be grant funded. Continued employment is contingent upon renewed or additional funding and may be discontinued at the close of the grant cycle. Grant funding for any position does not impart any contractual right, either expressed or implied, to remain in Sacramento Native American Health Center, Inc.'s employment for a specific period of time. Grant funding does not affect the Sacramento Native American Health Center, Inc.'s status as an “at will” employer.

Job Description : Dental Assistant Reports to: Dental Manager Status: Non-Exempt, Permanent BACKGROUND: The Indian Health Center of Santa Clara Valley is a 501(c)3, nonprofit, community health clinic, located in San Jose, California. We serve people from all walks of life, regardless of race, creed, color, religion, sex, sexual orientation or disability and take pride in serving our diverse patients and clients. Besides having a highly talented medical and dental department, the Indian Health Center also has an outstanding counseling department, community wellness center and two WIC (Women Infants and Children) offices, one in San Jose and the other in Mountain View. POSITION SUMMARY: Perform chairside assisting, sterilization and infection control, inventory and ordering, occasional front desk duties, patient education and some outreach, and general support for the dental team. This position requires evening hours. WORKING CONDITIONS : Minimum Qualifications: Dental Assistant Certificate in good standing for DA X-ray license Minimum of 5 years experience in general dentistry, preferably in public health Superlative customer service skills Knowledge of and ability to relate to the American Indian community and other minority populations Fluency in English/Spanish a plus Possession of a current California driver's license and automobile insurance Physical Requirements: Ability to sit for extensive period of time doing computer work and answering the phone Manual and finger dexterity and eye-hand coordination for computer entry Ability to lift up to 35 pounds Ability to stoop, squat or bend frequently Corrected vision and hearing within normal range to observe and communicate with clients and professional staff Working Conditions: Exposure to all patient elements, including communicable disease and blood borne pathogens. Will be working in a fast paced environment which can be stressful and constantly changing conditions. Normal working hours are from 8:00 am until 5:00 pm with one hour for lunch break. Additional hours may be required to complete deadlines or projects. Ability to multitask and work in a high stress working environment. Will need to use own transportation to travel picking up food items and setting up for meetings, and errands for agency needs. Preference is given to qualified American Indians/ Alaskan Native in accordance with the American Indian Preference Act (Title 25, U.S. Code Section 472, 473 and 473a). In other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.

Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this role considers a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SNAHC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $26.00-$28.00/HR. Position Summary: Reporting to the Communications Manager, the Content Coordinator is a crucial role designed to enhance the development team's ability to produce timely, accurate, and engaging content across digital platforms. The development team is responsible for achieving the organization's funding goals as well as stewarding and strengthening SNAHC's relationships with the federal and state organizations and foundations that provide financial support for SNAHC programs and operations. The Content Coordinator focuses on the creation, coordination, scheduling, and analysis of digital and multimedia content that promotes SNAHC services, programs, events, and community impact while ensuring alignment with organizational messaging, brand standards, and applicable regulations. Essential Functions: Assists in the oversight of marketing and brand promotion of health center and care programs. Produces multimedia content including photography, short and long-form video, graphics, and written copy in support of organizational campaigns and outreach efforts. Implements social media strategy, including creation of monthly content calendar. Utilizes design tools to create and manage all flyers, brochures, marketing materials to ensure brand consistency and messaging. Fields internal requests from departments for social media needs. Maintains digital media libraries, including photography and video assets, supports content capture at events and programs in coordination with the Communications Coordinator and Human Resources team. Research and analyze social media data and report back to leadership. Supports the implementation of social media and digital engagement strategies developed by the Communications Manager. Works with Communications Manager and other SNAHC teams to create and implement targeted paid media campaigns including photography and graphics. Creates content for waiting room TVs. Drafts content for annual reports and blogs as needed. Schedules and publishes content across social media platforms in alignment with established strategies and timelines. Utilizes design tools to create content as needed. Serves as lead at external events in partnership with the Outreach and Engagement Coordinator. Complies with all state and federal laws and regulations, as they pertain to the position including; HIPAA, sexual harassment, Scope of Practice, OSHA etc. Actively participates in internal quality improvement teams. Works with team members proactively to support quality improvement initiatives in accordance with the mission and strategic goals for the organization, federal and state laws and regulations, and accreditation standards. At all times demonstrates cooperative behavior with supervisors, colleagues, patients, and the community. Other duties as assigned. Skills and Abilities: Competency communicating across the organization and collaborating with multiple teams daily. Ability to work well alone as well as under direct supervision. Ability to manage multiple projects and deadlines in a fast-paced environment. Demonstrated ability to adapt to changing priorities. Strong organizational skills and attention to detail. Ability to respond adeptly to rapidly changing priorities and ability to work well under pressure. Exceptionally detail oriented and organized, with the strong ability to successfully multi-task. Competencies: Planning and Organizing Communication and Relationships Teamwork Initiative Safety Content Development Strategic Communication Digital Engagement Qualifications Minimum Qualifications: One year of experience in content creation, specifically social media in a business setting. Experience creating and publishing content for social media platforms such as Facebook, Instagram, LinkedIn, and TikTok. Experience with the successful use of social media for marketing. Experience with multimedia tools including Adobe Creative Suite, Canva, and CapCut. Preferred Qualifications: Knowledge of traditional, cultural, and spiritual practices of the diverse AI/AN community, as well as ability to work with other racially, culturally ethnically, and financially diverse populations. Bachelor's Degree, or equivalent work experience with a focus in Communications, Marketing, or Business. Experience working in a healthcare setting. Experience with publishing platforms such as Hootsuite or Sprout Social.

PEDIATRICIAN REPORTS TO: Chief Medical Officer (CMO) STATUS: This is a part-time or full-time position Provides primary care in a Pediatrician clinic setting for the Indian Health Center of Santa Clara Valley (IHC). Ambulatory services only, no E.R., in-patient or on-call required. This position is part or full time with exempt status. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery. DUTIES AND RESPONSIBILITIES: Provides culturally competent primary care in a community health clinic serving American Indian/Alaska Native and other low-income populations Assists in the IHC's chronic disease and health management programs Provides instruction and training to medical staff as needed Will provide for the physical, emotional, and social health of infants, children, teenagers, and young adults Diagnose, treat, and help to prevent diseases and injuries to young people Involves treating common infectious diseases, minor injuries, and immunizations Follow and administer care to patients from infancy through young adulthood Submits reports as necessary Provides emergency services when appropriate Makes referrals to appropriate sub-specialists for specialized examination, diagnosis, and treatment Coordinates with other departments to insure adequate follow up and continuity of care Works with other clinic health professionals in providing comprehensive high quality care to patients Participate as a proactive representative of the Patient Centered Health Home Perform duties utilizing the Team-Based Approach Performs other duties as assigned MINIMUM QUALIFICATIONS: Possession of Medical Doctor degree or D.O. degree from an accredited college or university required Board certified or eligible in Pediatrics One year of clinical experience in a clinic environment Must be insurable for liability as a Pediatrician Current knowledge and skills in pediatrics Ability to maintain good working relationships with staff “Indian Health Center is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Minorities, women, protected veterans, and qualified individuals with disabilities are encouraged to apply. Preference is given to qualified American Indian/Alaskan Natives in accordance with the American Indian Preference Act (Title 25, U.S. Code Section 472, 473 and 473a).” “If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Roland Acupido by phone at ************.”

This is an onsite position in Sacramento, CA primarily working at our office on 2020 J Street Sacramento CA 95811. The Human Resources Director (HRD) reports to the Chief Executive Officer and provides leadership in developing and executing Human Resources strategy in support of the strategic plan and mission of the Sacramento Native American Health Center. The HRD oversees the Human Resources Department and works directly with top management to effectively manage the asset base of SNAHC by developing, recommending, implementing/coordinating programs and policies. Essential Functions: Functions as the strategic partner within the Executive Team in strategic decision making and addressing key organizational and management challenges. Plans, develops, establishes, implements and administers the personnel and human resources management functions in accordance with organizational objectives. Directs human resources functions including staffing, employee orientation, training management and development, HR policies and procedures, workers compensation administration, wage and salary administration, benefits administration, organization development and employee assistance programs. Evaluates compensation and benefit plans ensuring SNAHC organizational objectives are competitive, cost effective and meet the needs of employees. Maintains up to date knowledge on human resources issues and trends and state and federal legislation that impact SNAHC Operations and proactively position the organization to strategically respond to these issues. Oversees the process of recruiting on a timely and organized basis to secure the talent needed to support patient care and all aspects of clinical quality. In collaboration with department heads, creates effective performance review and employee development programs which are designed to measure individual performance and to identify opportunities for improvement and challenges. Develops career programs for those important to our continual growth as an organization. Functions as counsel to individual employees, managers, directors and officers. Ensures the equitable treatment of all employees. Applies rules, regulations and laws disseminated by local, State and Federal authorities which impact the terms and conditions of employment of all employees. Provides quarterly board reports and participates in board meetings as necessary. Researches, recommends and interprets policies and procedures for agency-wide distribution. Ensure direct reports' adherence to department and agency policies, procedures and protocols, including HIPAA compliance and maintenance of confidentiality. Performs management duties including recruiting, onboarding, timekeeping, performance evaluations, coaching and progressive discipline as needed, using SNAHC prescribed best practices. Actively participates in and guides internal quality improvement teams. Works with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards. At all times demonstrates cooperative behavior with supervisors, subordinates, colleagues, clients and the community. Complies with all state and federal laws and regulations, as they pertain to position including; HIPAA, sexual harassment, scope of practice, OSHA, etc. Other duties as assigned. Qualifications Skills and Abilities: Excellent computer skills, preferably with Windows, including Microsoft Office Suite Excellent telephone and communication skills Must possess excellent organizational, writing, and verbal skills. Ability to work independently, set priorities, and work well under pressure. Ability to maintain a high degree of confidentiality Ability to demonstrate superior professionalism when dealing with patients, subordinates, colleagues, community members and vendors. Ability to collaborate and convene across sectors and organizational levels. Competencies: Communication and Relationships Initiative Planning and Organizing Safety Teamwork Program and Initiative Development/Implementation Quality Improvement Role Specific Work Staff Supervision and Development Minimum Qualifications: Bachelor's degree and/or equivalent experience in Human Resources Management with advanced degree or certificate in Human Relations or possession of PHR/SHRM certificates. A minimum of 7 years of progressive experience in Human Resources work with increasing responsibility, preferably in health care industry. Must have successful management level experience in staff supervision and administration with the ability to train, coach, mentor and motivate all levels of staff. Demonstrated experience in utilizing databases and managing human resources information systems, including HRIS systems. Demonstrated knowledge of payroll administration, management, and reporting. Preferred Qualifications: Experience in an FQHC setting Knowledge of traditional, cultural and spiritual practices of the diverse AI/AN community, as well as ability to work with other racially, culturally, ethnically, and financially diverse populations. Bilingual

: Medical Front Office Receptionist Reports To: Clinic Manager Status: Full-Time Regular, Non-Exempt A team player with the willingness to learn and adapt to a fast paced work environment. Bilingual in Spanish/English for translation, greet patients, check patient in/out, schedule appointments, answer calls, process and distribute mail and collect co-payments. Provide backup assistance within department areas as appropriate. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery. Duties & Responsibilities: * Assist the Front Office staff with the daily pre-registration of patients scheduled for appointments * Schedules and confirms medical appointments. reschedules, cancels, performs patient call backs, and checks voice mail throughout the day * Performs data entry of insurance information and processes patient co-payments * Screens new members for assignation to our health center and other eligibility purposes * Complies with IHC's HIPAA and Privacy Rules * Uses efficient and clear communication at all times * Greets all patients arriving to our clinic in a friendly and professional manner including staff, vendors, providers, and community members * Prepares intake information and initial registration following HIPAA guidelines * When requested, collects and deposits money at the end of every shift in accordance with the policy and procedures * Maintains and organizes filing systems and is knowledgeable in the operation of office equipment and software programs * Asks for assistance if needed when directing incoming patients and visitors to the appropriate department or provider * Attends and participates in all departmental meetings * Maintains a current source of Front Office paperwork and forms Keeps a clean, clutter free work area at all times * Adheres to Finance policies when registering patients for appointments and labs * Participates as a proactive representative of the Patient Centered Health Home * Performs duties utilizing the Team-Based Approach * Performs other duties as assigned Required Qualifications, Knowledge &Abilities: * Fluent in English and Spanish (ability to read, write, and speak) preferred * Requires a high school diploma or GED * Medical Administration Assistant certificate or similar medical certificate is preferred * Prefer prior experience working in a similar medical position or customer service related position with at least one year working experience * Prior experience in Managed Care/Medi-Cal such as F-Pact,CDP,CHDP, and presumptive eligibility preferred * Excellent customer service skills required * Excellent phone skills required * Previous knowledge of office practices and procedures in the medical field preferred * Ability to follow written and oral instructions * Flexibility, initiative, reliability, and creativity * Familiarity with medical computer software and data entry * Experience using Microsoft Office software packages (Word, Excel, and PowerPoint) * Knowledge of & ability to work with the American Indian community & other minority populations * Ability to maintain strict confidentiality * Ability to type a minimum of 45 WPM preferred will need to bring verification or take a typing test on site * Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition * Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, & efficient manner. Ability to multitask & thrive in a fast-paced, constantly changing environment * Ability to carry out all responsibilities in an honest, ethical & professional manner and demonstrate good judgment * Willingness to train in other areas of the Medical department Physical Requirements: * Will be working in a fast paced non-profit community health clinic environment and must be able to: * sit, stand and walk for extensive periods of time; * lift up to 35 pounds; and * stoop, squat, or bend frequently * Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated with your job description * Ability to visually observe as well as hear and communicate with patients and professional staff * Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors Working Conditions: * Potential exposure to airborne and blood borne infectious diseases and pathogens * Normal working hours will be from 8:00 am to 5:00 pm although hours may vary depending upon business need * Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.

: Eligibility & enrollment SpecialistReports To: Front Office Supervisor Status: Full-Time, Non-Exempt This position is responsible for helping clients enroll in health insurance programs; registering new and established patients in IHC services; conducting outreach to established clients at the Indian Health Center (IHC); assisting patients develop payment plans; and backing up the front desk. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery. Duties & Responsibilities: Meet with new and established medical clients to inform them about the services offered at the IHC and to enroll them into health insurance programs or any available County coverage Greet patients in waiting room and help them to complete forms Conduct outreach calls to all of the IHC's American Indian clients and encourage them to come in and receive services Conduct outreach calls and mailings to new medical managed care enrollees Create an incentive system aimed at reducing the number of no show clients Provide back up to the receptionist and medical records when needed Develop payment plans if needed for clients Compile monthly statistics for the Medical Department's Board Report Will need to prepare the Eligibility report for registration Make new patient registration packets Confirm appointments Check voicemail daily, follow up with calls and make new patient appointments Maintain schedule for Medi-Cal eligibility worker Assist patients with Medi-Cal applications Assist eligible applicants with the Covered California enrollment process Will attend outreach events as needed Participate as a proactive representative of the Patient Centered Health Home Perform duties utilizing the Team-Based Approach Perform other duties as assigned Required Qualifications, Knowledge and Abilities: Associate degree in a medical related field or comparable A minimum of 2 years of experience in a medical setting in a similar position Able to read, write and speak English fluently Bi-lingual in Spanish preferred Knowledge of medical terminology, procedure codes, ICD-9 codes, and medical records handling Trained as Certified Enrollment Counselor for Covered California or willing to complete training within 3 months of being hired Vast knowledge of Federal and State health programs, and Qualified Health Plans of Cover California Working knowledge of computer programs such as Microsoft Window Experience with Electronic Health Records and patient registries Flexibility, initiative, reliability, and creativity Willingness to cross train for reception and medical records Excellent customer service Knowledge of and ability to relate to the American Indian community and other minority populations Possession of a valid California Driver License, automobile insurance, and a clean driving record. Will need to provide this at time of hire Ability to maintain strict confidentiality Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, and efficient manner. Ability to multitask and thrive in a fast-paced, constantly changing environment Ability to carry out all responsibilities in an honest, ethical and professional manner and demonstrate good judgment Physical Requirements: Ability to sit, stand and walk for extensive periods of time Manual and finger dexterity and eye-hand coordination sufficient to accomplish the duties associated with your job description Ability to lift up to 35 pounds Ability to stoop, squat, or bend frequently Corrected vision and hearing within normal range to observe and communicate with patients and professional staff Working Conditions: Exposure to all patient elements, including communicable disease and blood borne pathogens. Will be working in a fast paced medical environment which can be stressful and constantly changing conditions. Normal working hours are from 8:00 am until 5:00 pm with one hour for lunch. However, working hours may vary depending upon need. Will need to be flexible in performing tasks with limited discretion in making judgment decisions. Preference is given to qualified American Indian/Alaskan Natives in accordance with the American Indian Preference Act (Title 25, U.S. Code Section 472, 473 and 473a). In other than above, the Indian Health Center of Santa Clara Valley, Inc. is an equal opportunity employer including minorities, women, disabled and veterans. Approvals/Acknowledgements

Job DescriptionDescription: A Director of Nursing will lead our nursing team. The Director of Nursing plays a pivotal role in ensuring the delivery of high-quality nursing care to our residents, promoting clinical excellence, and fostering a culture of compassion, professionalism, and continuous improvement. Schedule: Full-Time, Monday - Friday, After Hours, Primary Responsibilities and Duties: Provide leadership and direction to the nursing department, including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), and other nursing staff, to ensure the delivery of safe, effective and compassionate care of the residents. Oversee the development and implementation of nursing policies, procedures, and standards of practice, in accordance with regulatory requirements, evidence-based guidelines, and best practices in nursing care. Collaborate with team members, including physicians, therapists, social workers, and administrators, to coordinate resident care, address complex medical needs, and optimize outcomes. Monitor and evaluate nursing services and resident care outcomes, including resident assessments, care planning, medication management, and infection control practices, to identify areas for improvement and ensure compliance with regulatory standards. Provide clinical supervision, mentorship, and support to nursing staff, including ongoing education, training, and performance feedback, to promote professional growth and development. Oversee the recruitment, hiring, orientation, and retention of nursing staff, ensuring adequate staffing levels and skill mix to meet resident needs and maintain quality of care. Educate employees on job expectations, all applicable and current company procedures, polices, and federal, state and local regulations. Assign tasks and ensure quality work and exceptional resident care is being done. Provide feedback to employees on their performance. Establish working hours, schedules, time off, and vacations while ensuring each shift has proper coverage. Set an example by maintaining professionalism and a positive demeanor in the workplace. Participate in quality assurance and performance improvement activities, including root cause analysis, incident reporting, and regulatory survey readiness to identify trends, implement corrective actions, and drive quality outcomes. Act as a liaison with residents, families, and responsible parties to address concerns, provide support, and ensure open communication regarding resident care and service delivery. Manage nursing department budget, resources, and equipment, in collaboration with facility administration, to optimize operational efficiency and cost-effectiveness. Stay informed about current trends, regulations, and best practices, in nursing care, participating in professional organizations, continuing education, and networking opportunities to maintain clinical expertise and leadership skills. Perform all other duties assigned. Requirements: Job Qualifications: Registered Nurse (RN) license in the state where work is performed. Minimum of 1 year of nursing experience, with progressive leadership responsibilities in a healthcare or long-term care setting. Strong clinical knowledge and expertise in nursing, including assessment, care planning, medication management, and regulatory compliance. Excellent leadership and management skills, with the ability to inspire, motivate, and empower nursing staff to achieve clinical excellence and resident satisfaction. Effective communication and interpersonal skills with the ability to collaborate with team members, residents, families, and external stakeholders. Knowledge of federal, state and local regulations governing nursing practice and long-term care facilities, including Medicare and Medicaid requirements. Commitment to resident-centered care, quality improvement, and continuous professional development. Ability to build rapport with residents through a compassionate and caring demeanor. Physical Requirements: Work performed in a medical setting due to the need to work directly with residents and staff. Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, stretch, and twist. Required vision includes close, vision, distance, peripheral, and the ability to adjust focus. Capability to lift and transfer residents safely, with proper body mechanics and assistance as needed. Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager. Job requires accepting criticism and dealing calmly and effectively with high-stress situations. The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing. The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. Proficiency in performing tasks that require manual dexterity, such as using medical equipment, writing reports, and typing on a computer keyboard. The ability to exert maximum muscle force to lift, push, pull, or carry objects. #AHCjobs

Job Title: Referral Coordinator Department: Medical Reports to: Referrals Manager FTE: 100% Full Time Exempt/Non-Exempt: Non-Exempt Employee Name: The Referral Coordinator (REFC) reports to the Referrals Manager and provides clerical and administrative support to the health center for the organization of internal and external referrals. This position will support the daily needs of all of the Referral Coordination for the medical department in the health center. The REFC is responsible for ensuring that all appointments, required documentation, insurance information and prior authorizations are established with specialty providers, insurance entities and patients. Essential Functions: Receives referral requests from providers and communicates with them, or a member of the patient's care team, as needed Obtains prior authorizations for patient referrals to specialists and surgeries. Advises provider if authorization request is denied. Communicates with different insurance companies to process referrals appropriately and verifies eligibility of insurance for patients Requests appointments from appropriate specialty providers Verifies eligibility of insurance for patients Communicates with patients and informs them of referral status Requests consult notes once patient has been seen by specialist and closes referrals upon receipt. Communicates with Specialist regarding referral needs. Follows up on referrals with specialty providers and patients. Obtains ongoing knowledge, documentation, and updates of appropriate referral resources, required forms and key contact persons Reviews and assesses medical records for referral processing. Tracks and processes referral using NextGen Diagnostics and Referrals sections in the A/P section of the SOAP note. Prioritizes and processes referrals by urgency or PCP request. Completes referral data tracking for Quality Assurance programs. Complies with all state and federal laws and regulations, as they pertain to position including; HIPAA, sexual harassment, Scope of Practice, OSHA etc. Other duties as assigned. Skills and Abilities: Excellent computer skills, preferably with Windows, including Microsoft Office Suite Excellent telephone and communication skills Must possess excellent organizational, writing, and verbal skills. Ability to work independently, set priorities, and work well under pressure. Ability to maintain a high degree of confidentiality Competencies: Attention to Detail Customer Service Insurance Verification Record Maintenance Research Qualifications Minimum Qualifications: High School diploma or equivalent. Minimum of 1 year of experience in office setting Excellent computer and technology skills. Ability to communicate orally and in writing; professional demeanor and the ability to represent SNAHC in the community. Preferred Qualifications: Experience with NextGen EHR/PM software. Knowledge of Medi-Cal, Medicare, and managed care plans Knowledge of medical terminology and medical procedure terminology

: Medical Assistant

JOB TITLE: FAMILY PRACTICE or IM PHYSICIAN REPORTS TO: Medical Director STATUS: Full-Time/Part-time, Exempt Provides primary care in a Family Practice setting. Ambulatory services only, no E.R., in-patient, or on-call required. DUTIES AND RESPONSIBILITIES: Provides primary care to adults with an emphasis on healing maintenance and preventive care. Provides routine prenatal care. Performs charting. Assists in conducting Quality Assurance reviews. Performs other duties that may be required to insure the effective operation of the clinic. Complies with the IHC' HIPPA and Privacy Policies. Assists in the IHC's chronic disease and health management programs. Provides family planning and women's health services. Provides care to adolescents. Plans, develops and implements a health education program for patients. Performs other duties as assigned. MINIMUM QUALIFICATIONS: Possession of Medical Doctor degree or D.O. degree. One year of clinical experience in a clinic environment. H-1 B Visa acceptable. Possession of CA Medical License in good standing. Must be insurable for liability as a General Practitioner. Current knowledge and skills in pediatric, adult primary care, and ambulatory OB/GYN. Ability to relate to the Indian Community. Ability to maintain good working relationships with fellow workers. A strong commitment to care for an under served population. “Indian Health Center is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Minorities, women, protected veterans, and qualified individuals with disabilities are encouraged to apply. Preference is given to qualified American Indian/Alaskan Natives in accordance with the American Indian Preference Act (Title 25, U.S. Code Section 472, 473 and 473a).” “If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Roland Acupido by phone at ************.”

Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this role considers a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SNAHC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $67,997-$91,996. Position Summary: The Behavioral Health Program Manager (PMBH) reports to the Behavioral Health Clinical Director and is responsible for the implementation, coordination, and staff development of mental health prevention and recovery programs and services. They are responsible for the day-to-day operations of SNAHC's Behavioral Health grant and contract funded activities using innovative community-based approaches as set forth by grant objectives and Behavioral Health Department strategic goals. The Program Manager oversees collaborative efforts with internal interdepartmental stakeholders and external community partners. The Program Manager serves as the direct supervisor of various program staff within the Behavioral Health Department and provides guidance and oversight to ensure the achievement of grant deliverables. This role will have an assigned primary location but may be required to work at or travel to different locations as needed. Essential Functions: Aligns the BH Department's programs and activities with SNAHC's strategic goals. Responsible for the project/program development, implementation, evaluation, and staff development, of various prevention and education frameworks including social determinants of health and risk reduction. Conducts group presentations, makes one-on-one contacts, and makes follow-up calls to community partner agencies and community members. Establishes and maintains relations with the project evaluator(s) regarding epidemiological, evaluation and outcome factors. Works with evaluator to develop assessment and evaluation tools in target communities to benefit grant activities. Assures documents and promotional material of a professional standard that comply with branding policy, suitable for internal/ external communication target audiences. Establishes, expands, facilitates and sustains initiatives, programs, and/or partnerships that engage key stakeholders and community members (e.g. local tribes, American Indian education programs etc.) Participates in and supports effective use of mental health initiatives and modalities as a part of a team approach to prevention and treatment as related to youth, families, and community. Leads overall data and evaluation management structures for projects. Leads fiscal responsibilities such as paperwork and spend downs and develops of capacity building objectives. Organizes staff training in areas of research and evaluation. Develops MOUS with partners and community. Acts as an advocate and liaison between community members and the larger system of care to ensure community needs are articulated and heard. Oversees projects and ensures that all deliverables and reporting requirements are met. Ensure direct reports' adherence to department and agency policies, procedures, and protocols, including HIPAA compliance and maintenance of confidentiality. At all times demonstrates cooperative behavior with supervisors, subordinates, colleagues, clients, and the community. Performs management duties including recruiting, onboarding, timekeeping, performance evaluations, coaching and progressive discipline as needed, using SNAHC prescribed best practices. Actively participates in and guides internal quality improvement teams. Works with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards. Complies with all state and federal laws and regulations, as they pertain to position including HIPAA, sexual harassment, scope of practice, OSHA, etc. Other duties as assigned. Qualifications Skills and Abilities: Experience effectively utilizing EHR systems for documentation and practice management. Excellent computer skills, preferably with Windows, including Microsoft Office Suite Excellent telephone and communication skills Must possess excellent organizational, writing, and verbal skills. Ability to work independently, set priorities, and work well under pressure. Ability to maintain a high degree of confidentiality Excellent leadership and communication skills. Competencies: Communication and Relationships Initiative Planning and Organizing Safety Teamwork Clinical and Operational Response Staff Supervision and Development Minimum Qualifications: Bachelor's degree in a Social Services-related field (Psychology, Social Work, Healthcare Administration, Public Health, etc), or equivalent experience. 2-years' experience in social services including mental health, substance abuse and prevention. Experience in writing, organizing, and managing grant funds required. Specific knowledge of youth prevention strategies in alcohol and other drug prevention, tobacco use, risk reduction, and healthy behaviors, expected. Must be competent in executing needs assessment, gaps analysis, survey, focus groups and key informant interviews Preferred Qualifications: Familiarity with historical trauma and effects of historical trauma on individuals, families, and community levels. Experience with, and the development of complex, multifaceted, community health programs. Verified evaluation skills in qualitative and quantitative methods. Experience with Nextgen or other electronic health record system Experience with Program Management. Knowledge of traditional, cultural, and spiritual practices of the diverse AI/AN community, as well as ability to work with other racially, culturally, ethnically, and financially diverse populations. Please Note: This position may be grant funded. Continued employment is contingent upon renewed or additional funding and may be discontinued at the close of the grant cycle. Grant funding for any position does not impart any contractual right, either expressed or implied, to remain in Sacramento Native American Health Center, Inc.'s employment for a specific period of time. Grant funding does not affect the Sacramento Native American Health Center, Inc.'s status as an “at will” employer.

: BHSA Case Manager Reports To: Counseling Director Status: Full-time Regular, Exempt Salary Range: The BHSA (Behavioral Health Service Act) Case Manager provides county contract 24/7 wrap around intensive case management services to Santa Clara County BH referred patients aged 26-59 years with a serious mental illness (SMI) or a serious emotional disturbance (SED). Services may include: assessment, crisis-intervention, plan development, and after-care planning, and ensures patients complete patient satisfaction forms. Additional responsibilities include culturally competent mental health services, statistical tracking, data collection, chart compliance, maintain required caseload and productivity, and assess mental health and housing needs within the community, connect patient to BHSA mental health service teams, secure CalAIM/HUD vouchers, manage Homeless Management Information System data (intakes, logs, exits) with HMIS training and HUD privacy compliance and outreach to American Indians. Duties & Responsibilities: Responsible for providing 65% FTE direct service productivity to SMI/SED dual-diagnosed clients. (ex: 40 hours per week = 26 contact hours per week) Participate in a monthly chart review to ensure program compliance Provides clinically necessary group and individual behavioral health services up to 10 static individuals including evaluation, assessment, crisis intervention, plan development, case management, after-care planning and services Track statistics, quality improvement and ensure maintenance of required caseload Quarterly data collection updates Coordinate outpatient rehabilitation group(s) as applicable Interface with County staff that coordinate BHSA program support services Attend weekly group supervision/treatment planning sessions with clinical staff as part of a comprehensive treatment team, contributing to a positive departmental environment Attend weekly individual supervision sessions with the Counseling Supervisor/Manager Coordinate client treatment plans with clinical supervisor and assist the Department in establishing and maintaining a network of supportive resources through outreach & referral Perform documentation of treatment sessions using standardized, best practice in the field Ability to chart & bill client sessions using OCHIN EPIC EHR system Assist with integrated service program coordinating and planning Participate in annual county audit preparation Write necessary reports and letters on client's behalf Conduct educational events, trainings and behavioral health promotion as needed Maintain strictest client confidentiality, except when mandated reporting is required Will comply with the IHC's HIPAA and Privacy Policies Attend agency identified mandatory events as assigned Maintain proper charting and documentation of treatment sessions per county requirements Maintain contract goals and requirements Other duties as assigned by the Counseling Director Required Qualifications, Knowledge & Abilities: Possession of a High School diploma, AA degree highly preferred Possession of a one of the following packages in the behavioral health field: Associate degree with 6 years of clinical experience, Baccalaureate degree with 4 years of clinical experience, or a Master's degree with 2 years of clinical experience. Able to read, write and speak English fluently Knowledge of theory and treatment practices of interpersonal and social problems; community mental health; alcohol and other drug abuse interventions; and community agencies and resources that assist with physical and emotional wellness Understanding of California mandated reporting laws Understanding of case management techniques Ability to work as a clinical team member Ability to provide public presentations to others in the field Possession of a current California driver's license, automobile insurance and a clean driving record Cultural proficiency with American Indians is highly desired MHRS certification or eligible Knowledge of general mental health services and California State Rehabilitation Mental Health Option services is helpful Physical Requirements: Ability to sit, stand and walk for extensive periods of time Manual and finger dexterity and eye-hand coordination sufficient to accomplish the duties associated with your job description Ability to lift up to 35 pounds Ability to stoop, squat, or bend frequently Corrected vision and hearing within normal range to observe and communicate with patients and professional staff Working Conditions: Exposure to all patient elements, including communicable disease and blood borne pathogens. Will be working in a fast paced non-profit community health clinic environment. Will need to be able to walk, stoop, bend, lift and carry up to 25 lbs. without aid. Will do extensive work on the computer and the telephone in communicating with staff, responding to inquiries, etc. Normal working hours will be from 8:00 am to 5:00 pm although hours may vary depending upon need. Will need to work independently and meet deadlines while also being an effective team member and collaborating with the agency-wide management team.

Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this role considers a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SNAHC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,072.72-$131,333.68. Position Summary: The Dental Hygienist (DH), reporting to the Dental Director, will enable the dentist to make more efficient use of his/her time by carrying out specific tasks. The Hygienist is responsible for the delivery of oral hygiene and appropriate preventative services to the patients of the practice as directed by the dentist. Essential Functions: Takes blood pressure and records in patient chart. Assists in insuring patient comfort and alleviating patient fears. Prepares operatory for patient reception and adhere to Cal/OSHA infection Control Standard protocols. Obtains materials and other necessary diagnostic and treatment items necessary for planned procedure. Prepares pre-set trays for anticipated procedure and ensures the work area is organized for that procedure. Autoclaves all instruments for next day. Prepares treatment room for patient by adhering to prescribed procedures and protocols. Prepares patient for dental hygiene treatment by welcoming, soothing, seating, and draping patient. Maintains instrumentation for dental hygiene treatment by sharpening, sterilizing, and selecting instruments. Selects materials and equipment for dental hygiene visit by evaluating patient's oral health. Completes dental prophylaxis by cleaning deposits and stains from teeth and from beneath gum margins. Detects disease by completing oral cancer screening; feeling and visually examining gums; using probes to locate periodontal disease and to assess levels of recession; exposing and developing radiographic studies. Arrests dental decay by applying fluorides and other cavity- preventing agents. Maintains patient appearance and ability to masticate by fabricating temporary restorations, cleaning and polishing removable appliances, placing and polishing sealants and removing cement from crowns and bridges. Helps dentist manage dental and medical emergencies by maintaining CPR certification, emergency drugs, oxygen supply, and directory of emergency numbers. Educates patients by giving oral hygiene and plaque control instructions and postoperative instructions, providing reminders for next dental hygiene visit. Counsels patients on nutrition as related to oral hygiene. Ensures operation of dental equipment by completing regular maintenance requirements, following manufacturer's instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional dental Hygiene societies. Prepares patients requiring anesthesia to assist dentists when necessary. Retracts oral tissues to increase visual access into the oral cavity. Removes excess saliva and watches mouth by using hi-vac systems and/or air. Documents dental hygiene services as well as charting in patient records. Ensures compliance with HIPAA regulations and patient confidentiality requirements. Works towards the integration of appropriate dental hygiene care with other health care professionals involved in the patients' health care management. Receives and places necessary telephone calls consistent with professional matters, clinical business, and patient care as related to the practice. Compliance with all state and federal laws and regulations, as they pertain to position including; HIPAA, sexual harassment, Scope of Practice, OSHA etc. Other duties as assigned. Skills and Abilities: Demonstrated ability to prioritize tasks/ multitask, in a fast moving environment. Competency in communicating across the organization, and to patients daily. Demonstrated ability to provide excellent customer service to patients. Competencies: Planning and Organizing Communication and Relationships Teamwork Initiative Safety Patient Relationships Evaluation and Diagnosis Clinical Procedures Treatment Documentation Qualifications Minimum Qualifications: Current California Registered Dental Hygienist License is required. At least 2 years of experience in a community clinic setting. Ability to chart visits comprehensively and complete E&M coding in compliance with dental coding standards. Must possess dental x-ray and coronal polish license. Knowledge of preventative dentistry for plaque control instruction. Ability to work well under pressure, reach sound conclusions and make appropriate recommendations. Computer experience, preferably with Windows, including Microsoft Office Suite applications. Must have current CPR certification. Preferred Qualifications: Experience in a community dental clinic setting is preferred. Knowledge of traditional, cultural, and spiritual practices of the diverse AI/AN community, as well as ability to work with other racially, culturally ethnically, and financially diverse populations. Experience with electronic health record system. Experience with Nextgen is preferred.

: Medical Front Office Receptionist Reports To : Clinic Manager Status : Full-Time Regular, Non-Exempt : A team player with the willingness to learn and adapt to a fast paced work environment. Bilingual in Spanish/English for translation, greet patients, check patient in/out, schedule appointments, answer calls, process and distribute mail and collect co-payments. Provide backup assistance within department areas as appropriate. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery. Duties & Responsibilities : Assist the Front Office staff with the daily pre-registration of patients scheduled for appointments Schedules and confirms medical appointments. reschedules, cancels, performs patient call backs, and checks voice mail throughout the day Performs data entry of insurance information and processes patient co-payments Screens new members for assignation to our health center and other eligibility purposes Complies with IHC's HIPAA and Privacy Rules Uses efficient and clear communication at all times Greets all patients arriving to our clinic in a friendly and professional manner including staff, vendors, providers, and community members Prepares intake information and initial registration following HIPAA guidelines When requested, collects and deposits money at the end of every shift in accordance with the policy and procedures Maintains and organizes filing systems and is knowledgeable in the operation of office equipment and software programs Asks for assistance if needed when directing incoming patients and visitors to the appropriate department or provider Attends and participates in all departmental meetings Maintains a current source of Front Office paperwork and forms Keeps a clean, clutter free work area at all times Adheres to Finance policies when registering patients for appointments and labs Participates as a proactive representative of the Patient Centered Health Home Performs duties utilizing the Team-Based Approach Performs other duties as assigned Required Qualifications, Knowledge &Abilities : Fluent in English and Spanish (ability to read, write, and speak) preferred Requires a high school diploma or GED Medical Administration Assistant certificate or similar medical certificate is preferred Prefer prior experience working in a similar medical position or customer service related position with at least one year working experience Prior experience in Managed Care/Medi-Cal such as F-Pact,CDP,CHDP, and presumptive eligibility preferred Excellent customer service skills required Excellent phone skills required Previous knowledge of office practices and procedures in the medical field preferred Ability to follow written and oral instructions Flexibility, initiative, reliability, and creativity Familiarity with medical computer software and data entry Experience using Microsoft Office software packages (Word, Excel, and PowerPoint) Knowledge of & ability to work with the American Indian community & other minority populations Ability to maintain strict confidentiality Ability to type a minimum of 45 WPM preferred will need to bring verification or take a typing test on site Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, & efficient manner. Ability to multitask & thrive in a fast-paced, constantly changing environment Ability to carry out all responsibilities in an honest, ethical & professional manner and demonstrate good judgment Willingness to train in other areas of the Medical department Physical Requirements : Will be working in a fast paced non-profit community health clinic environment and must be able to: sit, stand and walk for extensive periods of time; lift up to 35 pounds; and stoop, squat, or bend frequently Possess the manual and finger dexterity as well as the eye-hand coordination sufficient to accomplish the duties associated with your job description Ability to visually observe as well as hear and communicate with patients and professional staff Ability to do extensive work on the computer and the telephone in communicating with staff, patients, and vendors Working Conditions: Potential exposure to airborne and blood borne infectious diseases and pathogens Normal working hours will be from 8:00 am to 5:00 pm although hours may vary depending upon business need Must be able to work independently and meet deadlines while also being an effective leader and collaborating with the agency-wide management team Preference is given to qualified American Indians in accordance with the American Indian Alaskan Native Preference Act (Title 25, U.S. Code Sections 472, 473 and 473a). Other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.