Claims Representative jobs at Indiana Farm Bureau - 4 jobs
Casualty Claims Representative II
Indiana Farm Bureau Insurance 4.4
Claims representative job at Indiana Farm Bureau
Handles casualty claims and interacts with customers that are filing these claims.
Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.
Completes all aspects from investigation through settlement of auto claims.
Monitors and adjusts reserves appropriately.
Discusses potential serious losses with Bodily Injury Specialist and/or Claims management.
Handles Arbitration files as requested by management.
Knowledge & Requirements:
High school diploma or GED equivalent. Bachelor's degree preferred.
3+ years of Casualty Claims experience preferred.
Working knowledge of policies, procedures, laws, statutes, and insurance regulations.
Ability to set own priorities and meet deadlines.
Ability to make decisions and stay within assigned authority levels.
Knowledge of or willingness to acquire knowledge of regulatory guidelines.
Must be proactive, reliable, and a self-starter with the ability to work independently.
Effective utilization of computer systems for essential job functions, including proficiency in
Microsoft Office and become familiar with IFBI software as assigned.
$27k-34k yearly est. 9d ago
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Claims Investigator
State of Indiana 4.3
Indianapolis, IN jobs
Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Department of Workforce Development (DWD):
Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting-edge technologies will be utilized to help assess Indiana's employment future. If managed properly, Indiana's workforce will be second to none and completely prepared for the next phase of the state and country's economic growth.
Salary Statement:
The salary for this position traditionally starts at $42,900.00 but may be commensurate with education or work experience.
A Day in the Life:
The essential functions of this role are as follows:
* Coordinate with claimants, employers, and agency staff to make basic eligibility determinations.
* Explain laws, procedures and various unemployment programs to claimants and employers including benefit rights and eligibility requirements.
* Investigate eligibility issues, which includes in-depth interviews of claimants and employers to determine employment history and/or separation information.
* Make and compiles final written determinations of entitlement to, or denial of benefits and forward to Central Office for monetary determinations.
* Receive, investigate, and reply to all correspondence from all claimants and employers involving claims in local office.
* Investigate stolen, lost, destroyed, or forged benefits warrants.
* Assist both claimant and employers in filing appeal forms for protested claims.
* Determine exhibits to be offered during appeals hears and defend determinations.
* Receive, investigate, and correct system error list related to wage reporting, claim computation, and payment of benefits.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
What You'll Need for Success:
You must meet the following requirement to be considered for employment:
* Must have a High School Diploma or High School Equivalent (HSE) or three (3) years of comparable experience.
* Successfully completed the Claims Investigator Trainee Program.
* The ability to quickly acquire general knowledge of, state and federal statutes and administrative rules, case law and procedures regarding unemployment insurance.
* Recognize and detect potential instances of claimant and employer fraud.
* A broad knowledge of the UI system, laws, and policies necessary to discover.
* Knowledge of how to conduct interviews that display good communication skills under unfavorable and adverse conditions.
* Recognize eligibility issues and applies proper state and federal statutes, administrative rules, case law, policies and written guidelines to make an eligibility determination.
* The ability to work well under pressure and able to always maintain a professional disposition.
* The ability to make quick and efficient decisions.
* The ability to be organized and have attention to detail.
* The ability to navigate multiple computer systems efficiently and effectively and stay abreast of regular changes and updates.
* The ability to effectively prioritize and manage time.
* Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
* Three (3) medical plan options (including RX coverage) as well as vision and dental plans
* Wellness Rewards Program: Complete wellness activities to earn gift card rewards
* Health savings account, which includes bi-weekly state contribution
* Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
* Two (2) fully-funded pension plan options
* A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
* 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
* Up to 15 hours of paid community service leave
* Combined 180 hours of paid vacation, personal, and sick leave time off
* 12 paid holidays, 14 on election years
* Education Reimbursement Program
* Group life insurance
* Referral Bonus program
* Employee assistance program that allows for covered behavioral health visits
* Qualified employer for the Public Service Loan Forgiveness Program
* Free Parking for most positions
* Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************.
Current Employee? Click here to apply.
$42.9k yearly 16d ago
DISABILITY CLAIMS EXAMINER 2* - 01272026- 74672
State of Tennessee 4.4
Crawfordsville, IN jobs
Job Information State of Tennessee Job Information Opening Date/Time01/27/2026 12:00AM Central TimeClosing Date/Time02/02/2026 11:59PM Central TimeSalary (Monthly)$3,631.00 - $4,533.00Salary (Annually)$43,572.00 - $54,396.00Job TypeFull-TimeCity, State LocationClarksville, TNDepartmentHuman Services
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF HUMAN SERVICES, REHABILITATION SERVICES - DISABILITY DETERMINATION DIVISION, MONTGOMERY COUNTY
For more information, visit the link below:
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This is a remote position
Qualifications
Education and Experience: Bachelor's degree and two years of full-time professional disability claims examination work.
Substitution of Experience for Education: Additional full-time professional disability claims examination work may be substituted for the required education on a year-for-year basis.
Necessary Special Qualifications:
* Complete a federal background check in accordance with the Homeland Security Presidential Directive 12 (HSPD-12) for issuance of an HSPD-12 compliant Personal Identity Verification (PIV) credential card.
Overview
This classification performs disability determination work of average difficulty. An employee in this class is responsible for determining adult and child medical eligibility for Social Security Disability, Supplemental Security Income or Medicaid benefits for initial claims in accordance with federal Social Security Administration (SSA) guidelines. This classification performs responsibilities at the working level under general supervision. This class differs from the Sr Disability Claims Examiner in that an incumbent of the latter are responsible adjudication of continuing disability cases and special court ordered or administratively ordered reviews and reviewing claims for compliance with pertinent laws, rules, and regulations.
Responsibilities
* Determines adult and child medical eligibility for Social Security Disability, Supplemental Security Income or Medicaid benefits using medical, psychiatric, vocational, and educational data for initial and reconsideration claims in accordance with federal Social Security Administration (SSA) guidelines.
* Routinely conducts telephone interviews with claimants and others to obtain and/or clarify information on applications. Determines jurisdiction and proper timeframe for requests of claimant records and obtains records from relevant treatment sources.
* Independently reviews and analyzes applications, medical assessments, medical records, and vocational assessments as needed for initial and reconsideration claims. Reviews prior decisions for accuracy and development of evidence and examines new allegations or evidence, redetermines medical eligibility, and issues reconsideration decisions.
* Documents case notes, appointments, and general correspondence for review and adjudication. Organizes and enters claimant documentary evidence and claim decisions into an electronic case management folder.
* Assesses claimant's medical conditions to identify impairments, onset issues, and limitations by reviewing medical records, statements, and other pertinent information to prepare a medical assessment.
* Routinely confers with internal medical consultants and various other subject matter experts to ensure all aspects of disability claims are in accordance with federal guidelines. Selects, composes, and sends proper federal disability determination notices to claimants explaining medical and vocational decision issues to claimants and authorized representatives.
* Schedules/reschedules consultative examination appointments for claimants and notifies claimants, third parties, attorneys of appointment time and date, and documents reasons for any missed exams. Authorizes payments for examinations and claimant travel.
* Reviews claimant's work history to determine if claimant's past work description is adequate and contacts claimant by phone if additional work history is needed. Identifies and analyzes claimant's past relevant work by researching jobs and earnings reported to SSA and compares the claimant's residual capacity with the functional requirements of the claimant's past and other work.
Competencies (KSA's)
Competencies:
* Customer Focus
* Resourcefulness
* Communicates Effectively
* Instills Trust
* Situational Adaptability
Knowledges:
* Customer and Personal Service
* Medicine and Dentistry
Skills:
* Active Learning and Listening
* Service Orientation
* Critical Thinking
* Judgment and Decision Making
* Time Management
Abilities:
* Deductive Reasoning
* Inductive Reasoning
* Problem Sensitivity
* Written Comprehension
Tools & Equipment
* General Office Equipment
* Computer/Laptop/Tablet
* Multifunction Printer (Print/Copy/Scan/Fax)
* Cell Phone
$43.6k-54.4k yearly 4d ago
Claims Representative
State of Indiana 4.3
Indianapolis, IN jobs
Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Hoosier Lottery:
The mission of the Hoosier Lottery is to return maximum net income to the state in a socially responsible manner. By embracing our core values, we're better able to live up to our mission. Our core values are:
* Have a passion for excellence
* Be customer and consumer-centric
* Operate with the highest level of integrity
* Foster creativity, teamwork, and collaboration
* Commit to the growth and development of our team
Role Overview:
The Hoosier Lottery ClaimsRepresentative will assist customers with the claims process of Hoosier Lottery prizes. This includes vetting all information submitted for claims processing, answering questions related to Hoosier Lottery products and other duties as needed. The individual will work 37.5 hours per week at the Headquarters location.
Salary Statement:
The salary for this position traditionally starts at $34,000.00 but may be commensurate with education or work experience.
A Day in the Life:
What You'll Need for Success:
* Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
* Three (3) medical plan options (including RX coverage) as well as vision and dental plans
* Wellness Rewards Program: Complete wellness activities to earn gift card rewards
* Health savings account, which includes bi-weekly state contribution
* Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
* Two (2) fully-funded pension plan options
* A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
* 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
* Up to 15 hours of paid community service leave
* Combined 180 hours of paid vacation, personal, and sick leave time off
* 12 paid holidays, 14 on election years
* Education Reimbursement Program
* Group life insurance
* Referral Bonus program
* Employee assistance program that allows for covered behavioral health visits
* Qualified employer for the Public Service Loan Forgiveness Program
* Free Parking for most positions
* Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************.
Current Employee? Click here to apply.