Mortgage Systems Administrator - Encompass (On-Site)
Indiana Members Credit Union 3.6
Indiana Members Credit Union job in Indianapolis, IN
Summary/Objective:
The Mortgage Systems Administrator is the primary point of accountability for the mortgage loan origination system (Encompass) and related platforms. This role ensures system integrity, compliance, and optimal performance by managing configurations, workflows, and automation. The Administrator drives efficiency through technical solutions, supports strategic business objectives, and collaborates with internal teams and vendors for escalated issues.
This position directly impacts member experience and organizational success by ensuring mortgage systems operate securely and efficiently.
Duties/Responsibilities:
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
System Ownership & Administration
Serve as the primary administrator for Encompass, including configuration, business rules, workflows, and user permissions.
Serve as the primary administrator for Mortgage Services SDP, including configuration, workflows, user permissions and daily ticket management.
Co-manage Optimal Blue pricing engine integration.
Oversee system updates, patches, and testing for mortgage platforms.
Maintain system uptime and performance standards, ensuring compliance with regulatory requirements and internal SLAs.
Innovation & Process Improvement
Identify and implement emerging technologies (e.g., RPA, AI) to drive efficiency and enhance the member experience.
Process Automation & Optimization
Develop and maintain custom scripts or code (Visual Basic.NET) to automate processes.
Identify and implement system enhancements to improve efficiency and compliance.
Track and report on efficiency gains and error reduction resulting from system changes.
Data Integrity & Reporting
Ensure accuracy of data within the LOS and related systems.
Compile and distribute operational and management reports.
Project & Risk Management
Lead system-related projects, including upgrades and new feature implementations.
Assess risks related to system changes and provide mitigation strategies.
Proactive Partnership
Work closely with Mortgage Managers to align system functionality with business needs.
Work closely with IT to proactively identify, plan, and implement technology solutions that support mortgage operations, security, and compliance.
Work environment
On-site, office
Competencies
Ownership mindset and accountability for system performance.
Strong analytical and problem-solving skills.
Ability to manage multiple priorities and deliver measurable results.
Effective communication and collaboration across teams.
Required education and experience
Minimum 2 years administering a mortgage loan origination system (Encompass strongly preferred).
Experience with system configuration, workflow design, and automation.
Proficiency in Visual Basic.NET or similar scripting languages.
Encompass Administrator and Developer certifications highly desirable.
Strong understanding of mortgage production processes.
Excellent problem-solving and communication skills.
Ability to work independently in a fast-paced, dynamic environment.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$63k-81k yearly est. Auto-Apply 23h ago
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Teller
Indiana Members Credit Union 3.6
Indiana Members Credit Union job in Indianapolis, IN
PURPOSE: Provide a variety of service functions and good quality member service to the members of the Credit Union
Process various member transactions - deposits, withdrawals, loan and credit card cash advances, loan & credit card payments, money orders, cashier checks, corporate checks, crossing selling other products, update members accounts, handle members problems & complaints, wire transfers, complete payroll deduction forms, direct deposits forms
Access safe deposit boxes when applicable
Handle and maintain security of large amounts of cash
Communicate with all back-office departments for assistance and member requests
Open and close various types of accounts, certificates, etc.
Create/order ATM/Debit cards for members
Process stop payments, print statements and histories for members.
Remote Capture checks
Balance cash drawer daily
Assist with night deposits and ATM deposits
Other duties in the branch may include counting cash delivery, balancing ATM, filing, keeping teller area and branch clean and organized, help with “end of day” duties, stocking lobby with supplies
EDUCATION AND EXPERIENCE
High School diploma or equivalent
Previous cash handling/customer service experience
Completion of Credit Union internal training
Skilled in use of Episys & Synapsys once training is completed
$22k-27k yearly est. Auto-Apply 21d ago
Client Manager - US Large Market
American Express 4.8
Indianapolis, IN job
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio.
**Job Responsibilities:**
+ Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition.
+ Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives.
+ Maintaining detailed understanding of the customers' business, their organizational goals and objectives.
+ Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities.
+ Interface with various divisions of American Express to develop and implement customized and strategic account plans.
+ Achieve portfolio growth and retention targets.
+ Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders.
+ Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions.
+ Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth.
+ Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients.
+ Identify and develop relationships with decision-makers within client organizations to influence program management and growth.
**Qualifications:**
+ Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following:
+ Must possess a sense of urgency to drive results.
+ Experience with managing complex and challenging clients.
+ Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio.
+ Demonstrate a deep resilience to drive results and win.
+ Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process.
+ Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth.
+ Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies
+ Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners.
+ Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance.
+ Ability to effectively present products, technical solutions, and financials to clients in a strategic manner.
+ Must be able to work in a virtual environment
+ Ability to effectively influence and manage change and display solid leadership skills.
+ Sells with integrity, in alignment with compliance and internal partner business requirements.
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25023645
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day - from curating a unique travel or lifestyle experience to helping them with their everyday needs. And you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually
**Your duties may include but are not limited to:**
+ Deliver world-class customer service, by explaining our related benefits and responding to customer inquiries and concerns over the phone
+ Establish a good liaison with our client's customers while providing quotes or enrolling in various products
+ Document necessary information, such as claim details, customer's change of details, and other pertinent information
+ Build meaningful relationships with our customers through a customer first approach, which would entail understanding their situation and needs, answering questions, and ensuring each customer knows American Express has their back.
+ Enhance our customers' experience through personalized service, active listening and effective problem solving, while consistently treating customers with a high level of respect
+ Follow underwriting, Compliance and Regulatory requirements and corporate policies
+ Track and monitor personal results to meet key performance goals to achieve productivity goals and comply with all regulatory requirements
+ Navigate computer systems and applications to service our customers, and enable them to get the most from our online platform
+ Manage other production related activities, such as complaints and escalations
+ Handle inbound calls for multiple products with no prospecting or cold calling
+ Complete mandatory licensure continuing education and other training sessions as appropriate
+ Remain positioned and well informed of changes implemented that affect your work
**Skills/Qualifications:**
+ Florida applicants must possess a Resident General Lines Producer insurance license (2-20) OR have an active, Resident Personal Lines license (20-44) for 1 years
+ Arizona applicants must possess Resident Producer Property and Casualty as well as Accident and Health licenses.
+ Ability to become appointed/licensed as a non-resident agent in all applicable states
+ English language fluency required
+ High school diploma or GED
+ Solid computer, grammar, and multi-tasking skills
+ Relationship builder who has passion for delivering exceptional service
+ Excellent verbal, written and interpersonal communication skills Strong customer service skills and the ability to de-escalate customer situations
+ Demonstrates personal excellence by remaining positive in difficult situations
+ Self-confident, optimistic and supports a team environment
+ Critical, analytical, and forward thinking when problem-solving, and must possess exceptional time management, organizational, and active listening skills
+ Quick learner, who possesses the ability and resiliency to work in a fast-paced and dynamic environment, where multi-tasking, changing priorities, and use of multiple systems is part of the daily expectations
+ Ability to demonstrate initiative with minimal supervision to drive results
+ Superior level of accuracy and attention to detail
+ Strong proficiency in PC skills, including MS Word and Excel
**Must be flexible to work any schedule/hours within the hours of operation, to support our servicing levels:**
+ Monday-Friday: 8:00am - 9:00pm ET
+ Saturday-Sunday: 10:00 am-6:30pmET
+ Primary Location: Sunrise Florida / Phoenix, AZ
+ Organization: Global Services
+ Schedule: Full-time
+ Job Band 25
**Qualifications**
Salary Range: $20.00 to $38.45 hourly bonus benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
**Job:** Customer Service
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 26000361
$72k-97k yearly est. 1d ago
Vital Records Clerk
Allen County-In 4.5
Fort Wayne, IN job
Department: Health - Vital Records FLSA Status: Non-Exempt
Under the direction of the Vital Records Division Director, the Vital Records Clerk collects, files, preserves, and certifies vital records among other assigned Vital Records associated duties. This position is Covered as defined by The Board of Commissioners of the County of Allen Employee Handbook.
ESSENTIAL FUNCTIONS:
Responsible for issuing certified birth and death certificates, paternity affidavits & genealogical records as requested in person, online, and via mail. Assists individuals with completing applications, reviewing identifiable information, making and certifying copies, collecting and receipting payments as required, as well as maintaining audit logs.
Interacts with a variety of government departments and social agencies requesting and/or providing birth and death verifications, certificates, and related information. Assists public with obtaining birth and death records from other counties within Indiana, other states and abroad.
Answers multi-line phone, takes and distributes messages, and directs callers to correct division, department or agency. Discusses detailed information with public regarding sensitive issues with tact, frequently involving problems and concerns.
Assists in resolving customer problems and responds to inquiries as appropriate, including explaining procedures, ordinances, and regulations. Assists customers with Affidavit Requesting Amendment process, including advising on acceptable documentary evidence, preparing documents, updating on-site Vital Records database and Database Registration of Indiana's Vital Events (DRIVE).
Researches and processes all legal corrections, certifiable facts and changes to County birth and death records. Processes, images, maintains and updates all records for the division, including Adoption Records, Court Orders, Affidavit Requesting Amendments, Paternity Affidavits, Paternity Affidavits Upon Marriage, Court Orders Determining Parentage, Legal Name Change, Flagging Missing Children and Home Births in on-site vital records database and DRIVE.
Investigates and verifies authorizations for requests of all vital records per state law.
Responsible for verifying the accuracy of and filing homebirths and hospital births with Paternity Affidavit's attached for Allen County with the State of Indiana. This includes receiving the documents electronically through DRIVE, reviewing and processing birth records in accordance with State Law.
Conducts Paternity Affidavit and Paternity Affidavit Upon Marriage appointments per State law. Gathers required information to set appointments, prepares documents, issues and seals records, updates on-site vital records Database & DRIVE. Assists with preparing and issuing certified death certificates, includes assisting funeral homes, the Coroner's office, doctors' offices, and families with filing death records, verifying accuracy of information, data entry information, preparing records for filing with the Indiana Department of Health (IDOH), as well as preparing and indexing the records accordingly.
Assists in preparing new birth records for Allen County and with IDOH. Reviews verifications, assures absolute accuracy, and processes birth record verifications to and from mothers and forwards records to IDOH as directed.
Updates birth record index and computer records accordingly. Assists parents with completing necessary homebirth paperwork, including explaining medical terminology and pregnancy related questions.
Composes and types a variety of letters, memos, reports, and other correspondences as directed by the Vital Records Division Director, including sensitive, non-routine correspondences requiring tact. Sorts and distributes daily mail, faxes, and electronic mail.
Creates and enhances database files, researches and gathers information for monthly and annual statistical reports, and closes year-end reports. Assists with proper retrieval and filing of Department records and maintains filing systems accordingly. Updates State Regulations books as needed.
Maintains current knowledge of appropriate office equipment including associated computer systems and software programs and/or databases.
Performs all other duties as assigned, including overtime as required.
REQUIREMENTS:
High School Diploma or GED and one year of experience providing excellent customer service
Strong written and verbal skills
Attention to detail and the ability to file accurately
Ability to multi-task in a high pace atmosphere and maintain emotions during stressful interactions
National Incident Management System (NIMS) certification upon employment as required for all public health staff
Thorough knowledge of statutes, regulations, departmental policies and procedures and the Intelligence Reform Bill pertinent to the maintenance and issuance of vital statistics
Broad knowledge of and the ability to convey information, explanation, and interpretation of vital statistics regulations.
Ability to discuss alternative options with general public regarding complying with rules, regulations, laws, policies and procedures.
Valid Driver's License to operate a county-owned vehicle
Ability to maintain strict confidentiality of all Division records and/or information regarding the members of the general public
DIFFICULTY OF WORK:
The Vital Records Clerk has the understanding of Vital Records policies, procedures and laws to perform work that is moderately complex when issuing birth and death records.
RESPONSIBILITY:
The Vital Records Clerk performs a variety of relatively standardized tasks when assisting individuals with completing applications, collecting, and receipting payments. Errors in work are readily detected. Work requires some analysis when filing of departmental records and creating and enhancing database files. Detailed instructions are given before work is started.
PERSONAL WORK RELATIONSHIPS:
The Vital Records Clerk maintains frequent contact with other County employees, personnel and officials from other government agencies, physicians, funeral directors and the general public regarding birth and death certificates, information and explanation of applicable laws, statues and proper procedures for vital records.
WORKING CONDITIONS:
The Vital Records Clerk works in a standard office setting requiring some standing and walking, frequent sitting, some lifting of up to forty pounds, bending, pushing and/or pulling loads, and reaching overhead. Frequent typing, including proofreading, attention to detail, detailed inspection and transcription.
SUPERVISION:
None
LICENSING:
National Incident Management System (NIMS) certification upon employment as required for all public health staff
Valid Driver's License to operate a county-owned vehicle
IMMEDIATE SUPERVISOR:
Vital Records Division Director
HOURS:
8:00 am - 4:30 pm and as needed, 37.5 hours per week, overtime as required
Ability to respond to emergencies on a 24-hour basis according to established departmental guidelines in the event of a public health emergency or disaster
EEO CATEGORY:
0806
WORKERS'S COMP CODE:
8810
$23k-29k yearly est. 1d ago
Commercial Loan Officer
Horizon Bank 4.5
Indianapolis, IN job
The Commercial Loan Officer plays a vital role on the lending team, collaborating and generating solutions for current and perspective business clients. The CLO actively solicits for new business by marketing all of Horizon's commercial banking products within a specified geographic area. In addition, the CLO will manage a book of business that requires on-going client interaction and financial analysis to maximize market penetration and account performance, in compliance with state and federal regulations, company policies and established Standard Operating Procedures (SOPs).
Principal Accountabilities
Responsible for business development, structuring and underwriting loan requests for new and existing clients, growing loan and deposit portfolio and generating fee income. Ensure client relationships are profitable and partner with other areas of the Bank to meet all of the financial needs of the clients. Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to compliance standards including Bank Secrecy Act (BSA). Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities we serve through active involvement in local organizations and events.
Duties
Protect Bank's assets and maintain quality of portfolio by adhering to lending processes, policies and procedures, legal and ethical requirements and regulations, audit requirements, and established risk management guidelines. Ensure all Commercial Banking business is in conformity with Bank Policies & other guidelines.
Adhere to Know Your Customers Rules & Bank Policies & Procedures for the prevention of loss due to fraud, counterfeiting, money laundering, or defalcation; Identify and report suspicious and other reportable transactions or patterns of activity that are suspected to be related to money laundering.
Identify and cross-sell value added commercial banking services by following a proactive sales and business development plan.
Generate new loans, deposits and fee income from new and existing clients by maintaining an ongoing business development program.
Minimize loss risk by monitoring loan portfolio & loan repayment activities and take necessary action to collect from past-due accounts.
Provide underwriting expertise in all categories of transactions; apply analytics and guidance in required structuring and terms in order to balance the risk and rewards of the transaction in an attempt to win the business.
Provide expertise and guidance in negotiating and documenting loan transactions with clients.
Participate in Administration of loans - Reconcile draw packages (sworn statements & AIA's), order & review inspections, order date down endorsements & title updates, and interact with clients as necessary.
Monitor economic trends in accordance with client financial analysis to assist in portfolio reviews.
Maintain customer confidence and protect bank operations by keeping information private and confidential.
Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks. Keep up to date on market trends by participation in professional organizations and community projects and events.
Other duties as assigned.
Qualifications & Skills
Bachelor's degree in finance, economics, or accounting and 5-years related experience in financial services industry or equivalent education and experience desired.
High school diploma or equivalent required.
In-depth understanding of structuring commercial loan requests.
Proven track record in Business Development.
Strong interpersonal skills used within a team environment and in client interaction with emphasis on relationship building.
Credit/analytical skills to assess financial statements, cash flow and risk.
Excellent written and oral communication skills including the ability to write clear and concise credit correspondence.
Self-motivated and persuasive, with the ability to motivate others and accept coaching.
Must have proficient typing and computer skills, specifically Microsoft Office products.
Core Competencies
Risk Assessment
Decision Making and Judgment
Relationship Building
Adaptability and Flexibility
Effective Questioning
Results Focused
Physical Requirements
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).
Physical Demands:
Percentage of Time:
Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.
90-100%
Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility.
90-100%
Able to grasp, move and sort forms and papers.
90-100%
Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone.
90-100%
Able to remain stationary at a desk for long periods of time.
75-100%
Regularly move about the office to access file cabinets, storage drawers and various office equipment
75-100%
Occasionally position self to reach heights between floor and 6'
Travel to meet with clients, attend closings, seminars and meetings. Some overnight travel may be required.
Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.
#LI-DNI
$36k-47k yearly est. 2d ago
AVP of Meetings & Events
Indiana Bankers Association 3.7
Indianapolis, IN job
The Indiana Bankers Association supports Indiana banking through member communications, issues advocacy, professional development, and connecting member banks with quality service providers. Through supporting nearly 115 bank members, IBA helps bolster the economic vibrancy of Indiana, with banks providing essential financial products and services as well as community outreach to the areas they serve. Employment with the IBA allows individuals to make an impact throughout the state while building connections with a multitude of bankers and bank service providers. IBA benefits include a hybrid work schedule, competitive pay, 401(K) program with six percent company match, insurance, annual bonus program, paid time off and more.
General Description
Under the general direction of the Senior Vice President of Professional Development, this position provides managerial oversight for the Association's larger events.
Key Duties and Responsibilities
Has primary focus on the Association's signature events listed below, with oversight from the SVP of Professional Development. Responsibilities will include speaker selection, content development, marketing, sales and logistics.
Will chair various IBA event-related committees including Business Lending, Compliance, Human Resources, Marketing, Retail, Operations & Technology, Financial Management, and Trust.
Will participate in IBA education-related committees including Agriculture and Cyber/Security Committees.
Will provide direction, when appropriate, for Professional Development Coordinators. Will also serve as additional support, when needed, for the various tasks listed in the Professional Development Coordinator's job description that may need completed for the preparation of an educational offering.
Acts as a resource person for other IBA staff members in the area of meeting and event planning and implementation.
Handles member inquiries and provides member outreach.
Some in-state travel may be required.
Performs additional duties, as required or assigned.
Event Listing and Key Responsibilities
Events included, but not limited to, Mega Conference; Annual Convention; Banking on Women; Legislative Day (in conjunction with Government Relations); FLD Day @ Statehouse and FLD Conference (in conjunction with the FLD Coordinator); and the Economic Outlook
The following is a listing of various roles and responsibilities that will be required for the events listed above. Not every event will require every responsibility listed below. This is a general list of roles and responsibilities, and some events may require additional responsibilities depending on the event and circumstance.
Organizing and managing the committees listed above.
Create, distribute, collect and review necessary Requests For Proposal (RFPs).
Determine event date, schedule and track necessary sessions.
Contact and contract necessary event and/or track speakers.
Solicit potential exhibitors and sponsors for tradeshow exhibits and various sponsorship opportunities.
Obtain necessary continuing education credits for the event.
Determine, create and negotiate necessary signage and marketing materials.
Onsite oversight and management of the event completion.
Qualifications/skills requirements
Required knowledge of adult education concepts, meeting planning and administration. Certified Meeting Professional (CMP) designation very beneficial. Strong oral and written communication skills; proven interpersonal competence. Demonstrated ability to handle details expeditiously and work on multiple projects. Relevant college degree and familiarity with adult education concepts essential. Awareness of banker education principles a plus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent walking, standing, and sitting within the work area.
Driving to/from other locations for business-related purposes.
The ability to lift office supplies/equipment of approximately 50 pounds.
Pay
$75,000.00 - $90,000.00 per year
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule
Monday to Friday
Weekends as needed
Work Location
In person
$75k-90k yearly 1d ago
Court Services Representative
Allen County-In 4.5
Fort Wayne, IN job
Allen County Job Descriptions
COURT SERVICES REPRESENTATIVE
Department: Superior Court - Family Relations Division FLSA Status: Nonexempt Classification/Level: B4 Date Last Reviewed: 5/2023
Under the direction of the Administrator of CHINS, the Court Services Representative is responsible for facilitating, scheduling, and executing essential functions of the Family Relations Division, in particular the intake and resolution of domestic relations, adoption and Children in Need of Services (CHINS) abuse/neglect cases. This position is covered under the Superior Court Employee Handbook. This is an employee-at-will position.
ESSENTIAL FUNCTIONS:
Responsible for receiving pleadings and issuing court orders as authorized by the Judge on domestic relations and adoption cases.
Reviews adoption cases for accuracy and completeness of paperwork to ensure that files are ready for final hearing.
Enters orders related to cases filed in the Family Relations Division, including findings, notices, letters and related correspondence into statewide software applications.
Responsible for conducting abuse and neglect case facilitations in compliance with local trial rules and in coordination with initial and dispositional hearing schedules.
Coordinates Alternative Dispute Resolution services in Domestic Relations cases, including the development and maintenance of the court's civil arbitration program.
Coordinates self-represented litigant services in Domestic Relations cases, including operational coordination of the court's self-represented litigant clinic.
Assists in scheduling dependency/domestic relations and adoption cases for three judicial officers.
Prepares memos, letters, statistical reports and other department correspondence.
Responsible for assisting the public, answering telephones and returning calls, performing scheduling tasks, and accessing court case files.
Coordinates the court's Mental Health Track, Family Court Project and other court improvement programs.
Participates in special events that contribute toward public awareness of and utilization of Court services, including Adoption Day, pro se days, mediation days, CLE training and Conference on Youth.
Performs all other duties as assigned, including overtime as required.
REQUIREMENTS:
High School Diploma or GED with specialized training beyond High School in Paralegal or Criminal Justice Fields and more than one year of court related experience
Ability to pass applicable Indiana Supreme Court and case management certifications in order to use INCite, Odyssey, and Quest Case Management Systems
Familiarity with intake of pleadings and issuance of notices, pleading and certain court orders in order to assist litigants and attorneys with the filing and processing of accurate pleadings
Familiarity with Indiana Code Title 31/CHINS, adoption, paternity, dissolution and child support, as well as court policies and procedures governing domestic relations filings
REQUIREMENTS: (continued)
Understanding of federal, state, and local trial rules and statutes governing CHINS and domestic relations case processing and scheduling
Strong computer skills with the ability to use Microsoft Office and other job related software
Ability to use computer, court recording equipment, copier, scanner, fax and other job related equipment
Familiarity with electronic document production and filing techniques
Ability to type at least 40 WPM
DIFFICULTY OF WORK:
The Court Services Representative performs work that is moderately complex when receiving pleadings and issuing court orders as authorized by the judge. Understanding of court policies, procedures and federal and state statutes related to CHINS, domestic relations and adoption cases in order to review cases for accuracy and completeness of paperwork.
RESPONSIBILITY:
The Court Services Representative performs work that requires some analysis and judgment when conducting abuse and neglect case facilitations and reviewing domestic relations cases. Errors in work are not immediately apparent, but are revealed through adverse effects on subsequent operations.
PERSONAL WORK RELATIONSHIPS:
The Court Services Representative maintains frequent contact with other County employees, personnel from related government and social agencies, and members of the general public when facilitating, scheduling and executing essential functions of the Family Relations Division.
WORKING CONDITIONS:
The Court Services Representative works in and out of an office setting with frequent sitting and the ability to move about freely. Frequent lifting of up to forty pounds and some bending, pushing/pulling loads, reaching overhead and kneeling is required. Frequent mental/visual effort and detailed inspection exist and very frequent typing, attention to detail, monitoring of equipment and proofreading is to be expected.
SUPERVISION:
None
LICENSING:
None
IMMEDIATE SUPERVISOR:
Administrator of CHINS
HOURS:
8:00 am - 4:30 pm; 37.5 hours/week; overtime as required
EEO CATEGORY:
0106
WORKERS'S COMP CODE:
8820
$25k-32k yearly est. 1d ago
General Applications
The Farmer's Bank 3.9
Frankfort, IN job
Apply Description Community Bankers.That's who we've been, who we are and will continue to be. For over 148 years, we've been connected to our communities where we serve our customers. Ever changing. Ever evolving. We are rooted in our communities where we care, educate, and serve to inspire a better future for all.At The Farmers Bank, we value employees who are creative, energetic, proactive, and adaptive in both thoughts and actions. We build teams based on complementary strengths so everyone is always adding value. We want you to thrive in a culture that includes hard work, camaraderie, and making time to celebrate successes.No matter who you are, where you come from or what you did before: If you're good at what you do, we want to hear from you.Let us be your employer of choice and long-term success story. Requirements
The Farmers Bank is locally owned and operated with ten full-service financial centers located in Central Indiana providing retail, business, trust and asset management, investment, mortgage and electronic banking services. With over 148 years of community banking expertise, we take pride in being an active part of the communities we serve. The Farmers Bank delivers on our commitment to serving our customers by ensuring we have the right people in the right seats here at the bank. We continue to expand our footprint, and in doing so, need talented employees to help us make that happen. Let's Grow!
$32k-49k yearly est. 2d ago
Delivery Support Associate
NSC 4.8
Indianapolis, IN job
Preferred: Bi-lingual Spanish speaking
The Delivery Support Associate plays a key part in the daily and weekly administrative functions for the One NSC process. Each Delivery Support Associate will work with their assigned operational leaders, recruiters, sales representatives, and field associates. In this role the Delivery Support Associate will ensure the smooth operation of the branch and daily recruiting and business operations. They are the liaison between the field (sales & recruiting) and the back office (finance & risk).
Key Accountabilities
Answer and direct inbound calls to the appropriate departments or personnel, ensuring timely and accurate handling of all inquiries.
Timely, accurately, and compliantly send, review, approve and process new hire onboarding paperwork, including offer letters, Direct Deposit information, and completing the I-9 and e-verify. The Delivery Support Associate must demonstrate a high degree of service orientation, focused on actively working to onboard new employees in a manner that positively represents the company and makes the new employee feel important and welcome.
Process necessary background checks and drug tests required for jobs.
Collect save, and process weekly timecard entry and approval process, including expenses, per diem, and sick time as needed for payout every Friday.
Work in close communication with operational leaders, Recruiters, HR, Payroll, and Billing departments in addition to field associates.
Provide timecard and billing adjustment as needed to ensure proper payout and invoicing.
First point of contact for trouble shooting any onboarding and payroll issues.
Work with each recruiting team on ensuring job boards are up to date.
Assist recruiters with tracking candidates in VMS exchanges as well as tracking employee certifications to ensure they are active.
Assist with ordering, scheduling, and administering required employee remote and onsite training during the onboarding process.
Contribute to front of the office duties as needed per office.
Other duties as assigned.
Minimum Experience Requirements
High School Diploma: Possess a high school diploma or equivalent qualification; additional education may satisfy work experience qualifications.
Prefer experience with human resources processes, employee onboarding, and/or payroll process experience.
Previous experience with delivering exceptional customer service.
Ability to work independently
Exceptional verbal and written communication skills, enabling effective communication with clients, candidates, and internal team members. Ability to clearly articulate job, employment, and payroll information.
Judgment and decision-making ability.
Strong customer service/client relations skills.
Organizational and multi-tasking skills.
Communication skills (oral and written).
Ability to handle stress successfully.
Proficiency in using Bullhorn (Preferred), Microsoft applications, and other computer-based applications.
Analytical Skills: Ability to evaluate complex situations, proactively identify issues that may adversely impact the company's delivery and payroll processes and implement timely and effective solutions to problems.
Able to initiate and embrace change.
Time management skills (ability to multi-task).
Interpersonal skills.
$23k-33k yearly est. 20h ago
Learning & Development Manager - Carmel, IN
Wesbanco Bank Inc. 4.3
Remote or Carmel, IN job
Back Learning & Development Manager #33-8724 Carmel, Indiana, United States Apply X Facebook LinkedIn Email Copy Location
This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely).
Market Indianapolis Work Hours per Week 40 Requirements
Bachelor's Degree in a related field of study required or 5 years of related experience required.
Certified Professional in Training Management (CPTM) is a plus.
Minimum of five years of experience in training curriculum development or course design and/or facilitation required.
Banking product knowledge, preferably Retail, Consumer and Commercial a plus.
Experience presenting to groups of individuals.
Management and leadership skills required.
Job Description
SUMMARY:
Directs, leads and executes the learning and development strategies, programs, curriculum and learning systems for the bank. Collaborates with business unit leaders and Human Resources in the development and implementation of learning solutions. Ensures consistent and effective implementation of the L&D Operating Model and guiding principles across the bank.
Partners with business unit and operational leaders to assess, design, develop, evaluate and refine learning solutions and experiences. Ensures learning needs are met in the most cost-effective manner based on currently available technology and resources and supervise the development or acquisition of new programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Coaches, engages, develops and leads the learning and development team.
Manages the budgets with a disciplined approach to maximize dollars.
Researches and identifies learning needs, coordinates the design, development, implementation and evaluation of learning and development solutions.
Determines training and development priorities as a result of needs analysis and acquiring or developing programs and resources to meet priority needs.
Ensures appropriate governance practices for all learning and development.
Collaborates with executives, HR partners, business leaders, vendors, and design partners to create learning solutions that enable organizational talent to achieve strategic business objectives.
Creates efficiencies by transforming training to digital content and technologies, decreasing travel costs, and increasing consistency of content.
Provides ongoing business consultation, collaborates with executive partners to determine where learning and development gaps exist, in support of strategic business objectives.
Develops systems, plans and procedures to assure accurate measurement of training activities, expenses and productivity to assist in measuring ROI (Return On Investment) for the training programs.
Works collaboratively with Human Resources, Operations, Research and Development, and other departments to ensure joint projects and programs are effective. Keeps abreast of operations critical issues and offers training solutions as appropriate.
Evaluates the quality of facilitator-led training. Gives feedback to facilitators and follows up on improvement. Measures training program effectiveness based on measurable results. Ensures continuous program training improvement.
Gathers feedback from business leaders and partners to continually enhance the learner experience.
SUPERVISORY RESPONSIBILITIES:
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, & firing, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. This position will be responsible for maintaining and ensuring organizational compliance with the Bank Secrecy Act (BSA) regulations.
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers.
Excellent Judgement and strong decision-making skills
Objective approach to problem solving.
Strong organization and planning skills.
Strong analytical skills.
Valid and unexpired driver's license.
Ability to travel to all WesBanco Markets.
Requires up to 50% travel.
May require travel away from home up to a week at a time
Flexibility with work schedule.
Ability to maintain confidentiality.
Proficiency in Microsoft Office Products including Word, Excel and PowerPoint. Must also have the ability to develop visual graphics and PowerPoint presentations.
Must have a familiarity with instructional design and/or online course development.
Ability to effectively use technological resources for meetings, coaching, and training.
Full-Time/Part-Time Full-time Area of Interest Human Resources All Locations Carmel, Indiana, United States
$101k-121k yearly est. 5d ago
Fraud Analyst
Horizon Bank 4.5
Michigan City, IN job
A Fraud Analyst will investigate forgery and theft within customers' accounts and transactions on behalf the Bank. Track and monitor all of the Bank's transactions and activity that comes through the customers' accounts. The monitoring includes debit transactions and disputes, check fraud, ACH and wire activity. This position performs various quality control reviews and monitoring pertaining to the overall compliance with all related bank regulations.
Principal Accountabilities
Responsible for researching criminal fraud methods and tools, tracking financial data, creating reports, identifying and investigating possible fraudulent activities, and developing techniques and tools useful in the prevention of fraud. Responsible for adhering to all Bank policies and procedures including to BSA, OFAC, CIP, and related acts, and participation in ongoing related training. Represent the Bank to both internal and external contacts in a courteous, professional manner in face-to-face, written and telephone communications. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities we serve through involvement in local organizations and events.
Duties
Process the day to day consumer disputes for unauthorized debit transactions. Process all charge back transactions timely.
Provide back up for legal document processing and BSA transactional monitoring.
Perform customer and transaction analytics to identify potential fraud trends.
Participate in on-going training to stay abreast of new fraud trends, risks and procedures.
Other duties as assigned
Qualifications & Skills
Three years general banking or regulatory agency experience, with an emphasis in compliance and/or operations.
College degree or equivalent banking experience desired. High School diploma or GED is required.
Basic knowledge of Bank administration, lending and operations products and services, related state and federal laws and regulations and other Bank operational policies and procedures.
Ability to proactively identify and assess potential concerns and risk.
Comprehensive understating of general banking compliance regulations and laws.
Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint)
Ability to demonstrate strong interpersonal skills and communicative skills as well as effective written and verbal communication.
Must be highly organized, self-starter and adaptable to change.
Must possess exceptional organization, time management and follow-up skills.
Core Competencies
Problem Solving
Decision Making and Judgment
Written Communication
Analytical Thinking
Risk Assessment
Stress Management
Physical Requirements
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA)
Physical Demand:
Percentage of Time:
Communicate with regulators, vendors, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.
90-100%
Able to verify authenticity of forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility.
90-100%
Able to grasp, move and sort forms and papers.
90-100%
Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone
90-100%
Able to remain stationary at a desk for long periods of time
75-100%
Regularly move about the office to access file cabinets, storage drawers and various office equipment
75-100%
Occasionally position self to reach heights between floor and 6'
Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.
#LI-DNI
$69k-88k yearly est. 5d ago
Market Relationship Banker
Old National Bank 4.4
Huntingburg, IN job
Category/Function Retail Banking Center Type Regular Full-Time Requisition ID 2025-18365 Workplace Type On Site
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Old National Bank is seeking a Market Relationship Banker to join our Community Banking Team. This position is unique; it will allow you to work at several different branches, giving you the opportunity to know the personalities at each location. The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. Relationship Bankers are responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners (e.g., Mortgage, Investments, Small Business, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations.
Salary Range
The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Accountabilities
Develop and grow client and prospective client relationships
Consults with clients/prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives that align with the client's financial objectives.
Cross sells products and services and refers to business product partners to ensure client needs are met.
Maintains contact with client base through periodic proactive touch points (on-boarding, service follow up, etc.)
Achieve Sales and Service Targets
Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls.
Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs.
Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team's skills and performance.
Operations Oversight
Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc.
Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions including mobile, online, and ATM offerings to enhance their service experience.
Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements.
Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics.
Key Competencies for Position
Culture Leadership:
Communication - applies active listening skills and skillful use of questions to understand the client's situation, needs, and desired outcome(s); adapts communication style and approach to accommodate individual needs and preferences.
Collaboration - seeks, develops, and maintains trusted relationships with others to achieve business goals/objectives; shares knowledge, information, ideas, and suggestions to accomplish mutual goals.
Execution Leadership:
Drive and Execution - Committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets.
Problem Resolution/Decision-Making - With minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and based on a blend of analysis, wisdom, experience, and judgement.
Client Leadership:
Client Leadership - Puts the client at the forefront of everything they do; continually seeks first-hand client information and perspective and uses this insight to shape one's own behaviors and actions; examines implications of decisions and actions from the perspective of the client before acting.
Key Measures of Success/Key Deliverables
Executes strategies to improve client retention including cross-selling products and services, proactive personalized outreach, effective resolution of servicing issues, monitor and seek client feedback, etc.
Contributes to the banking center's financial success by achieving targets for loan production, new account production, line of business referrals, and digital banking enrollment.
Acquires new Community Bank relationships through cultivating a strong referral network and outreach efforts.
Position Levels
There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Licensing or registrations must be maintained current and in good standing in accordance with program guidelines. Positions may be based at a specific banking center or be a "Market" position that supports all banking centers in a defined market.
Relationship Banker
Demonstrates ability to handle all transactions, servicing needs and inquiries upon completion of required training.
Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles.
Qualifications and Education Requirements
High School diploma or GED Equivalent
Minimum one year relationship-based client consultation and/or consultative sales experience (banking industry a plus)
Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered.
Relationship Banker II
Experienced bankers who have successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes, or bankers with existing experience in a similar role at another financial institution, including NMLS registered.
Demonstrates consultative sales skills and strong service levels to build and deepen client relationships.
Consistently meets or exceeds account opening and lending goals, credit card goals, partner referrals, and quality Client Financial Profiles.
May manage an assigned client portfolio to handle all consumer banking relationship needs.
Encouraged to participate in their community through service in a Community Organization, Not-for-Profit volunteer, Business-Related Networking groups, or similar organizations.
Completes Relationship Banker Development Program to demonstrate advanced proficiency in role.
Qualifications and Education Requirements
High School diploma or GED Equivalent
Minimum one year relationship-based client consultation and/or consultative sales experience
Minimum one year banking experience including deposit/transaction processing, account servicing, new account opening and consumer lending
Currently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank.
Join our team!
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$17 hourly 2d ago
Process Improvement Associate
Beacon Health System 4.7
Elkhart, IN job
PLEASE READ: This role is NOT REMOTE.
Responsible for managing and facilitating process improvement initiatives that drive measurable outcomes in clinical, operational, business, and regulatory domains. The Leader acts as a strategic partner and change agent at the hospital level, leading through influence, collaboration, and data-driven decision making. This role trains and supports others in process improvement methodologies to build sustainable capability at Elkhart General Hospital while contributing to systemwide projects as directed.
Education and Experience
Bachelor's degree required, Industrial Engineering or similar field preferred.
1 to 3 years of experience in process improvement in a healthcare system; 1 to 3 years of operations experience preferred.
Demonstrated experience using the following: value stream analysis and/or value stream mapping, problem solving methodologies (e.g. A3 thinking, PDSA, DMAIC), control charts, and an understanding of Cp/Cpk.
Licensure/Certification
Lean Six Sigma certification preferred.
Ongoing professional development in process improvement expected (training, workshops, professional associations).
$28k-49k yearly est. 3d ago
System Director of Process Improvement
Beacon Health System 4.7
South Bend, IN job
The System Director of Process Improvement reports to the VP Process Improvement. Responsible for managing and coordinating continuous performance improvement efforts to achieve “One Beacon” operational excellence. Drives large-scale, cross-functional strategic initiatives to improve operational, clinical, and business outcomes.
Directs the utilization of Lean/Six Sigma methodologies to address operational, business, and clinical effectiveness, reduce process variation, and sustain improvements across the enterprise. Acts as a change agent with a focus on working with operational and clinical leaders to document, track, and maintain the impact of process improvement solutions.
MISSION, VALUES, and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Responsibilities
Directs and coordinates continuous improvement efforts to achieve Beacon's operational, business, and clinical excellence strategy by:
Partnering with key stakeholders to identify, select, and prioritize opportunities for reducing inefficiencies, streamlining processes, and building standardization. Manages the scope of projects to assure connection with clinical strategies and speed of change.
Evaluating existing processes and tools across the entire enterprise to identify areas for innovation or improvement.
Promoting the use of data and metrics for identifying improvement opportunities and problem-solving activities.
Collaborating with cross-functional teams to implement Lean/Six Sigma-driven process improvement initiatives to enhance key outcomes.
Supporting leadership throughout the enterprise in promoting Lean/Six Sigma philosophy through training, coaching, and utilization of industry best practices.
Build systems of accountability to sustain results from improvement initiatives.
Directs the utilization of Lean/Six Sigma methodologies to address organizational effectiveness, reduce process variation and sustain improvements across the enterprise. Analyzes data to identify root causes and develop action plans to enhance prioritized outcomes by:
Ensuring improvement methodologies and approaches are appropriately applied and that effective metrics are being utilized. Identifies clearly defined metrics that are critical to the success of each key initiative.
Facilitating advanced problem-solving and analysis of specific improvement opportunities leading to the implementation of effective, sustainable solutions.
Prioritizing standardization and sustainment of process improvement results across multiple clinical, operational and business units.
Developing tools and strategies for training, education, and knowledge transfer to embed performance improvement throughout the enterprise.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the organization by:
Acting as a resource to other leaders and associates to address day-to-day issues relating to safety, quality, and operational outcomes, value maximization, waste reduction, and associate/physician engagement.
Participating in Beacon committees as designated.
Completing other job-related assignments and special projects as directed.
Use of existing and future technologies to align and standardize key process improvement initiatives throughout the enterprise.
Pursuing innovative approaches to organizational process improvement, including AI, automation of dashboard reporting, and other future technologies.
Leadership Competencies
Drives Results - Consistently achieving results, even under tough circumstances.
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department-specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, registration in good standing throughout the fiscal year.
Maintains license/certification in good standing throughout the fiscal year.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process, and compliance.
Complies with established organization and department policies.
Available to work overtime when required.
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquire through the successful completion of a bachelor's degree in a healthcare or process improvement related field. Master's degree preferred. Black Belt and LEAN certification strongly recommended. A minimum of 7-10 years of job-related experience leading large-scale, cross-functional performance improvement initiatives with the utilization of Lean/Six Sigma philosophies, tools and techniques.
Knowledge & Skills
Proven track record of successfully delivering and sustaining performance-related results through the application of process improvement methodologies and effective change management.
Ability to synthesize, simplify, and standardize complex concepts/processes and connect solutions across the clinical enterprise.
Expert competencies in the Lean/Six Sigma tools with demonstrated proficiencies.
Strong analytical, quantitative and problem-solving skills with proven ability to establish and monitor project metrics.
Experience in training and coaching cross-functional leaders in A3, Rapid Improvement Events in large, complex healthcare organizations.
Flexible, resilient and able to achieve results in a team-oriented environment. High levels of proven collaboration is required.
Strong facilitator with excellent organizational and interpersonal skills.
Demonstrates well-developed communication skills (both verbal and written).
Emotional intelligence to navigate across multiple stakeholder groups to maximize collaboration and cross-functional team success.
Requires the ability to prioritize and to handle a multitude of assignments at one time.
Working Conditions
Works in an office environment. This is not a remote position.
May be required to travel to off-site locations.
Physical Demands
Requires the physical ability and stamina to perform the essential duties of the position.
$111k-151k yearly est. 3d ago
Mortgage Loan Originator
Horizon Bank 4.5
Fort Wayne, IN job
Assist customers in securing conventional, lot, construction and FHA/VA/USDA residential mortgage loans in accordance with company policies and established Standard Operating Procedures (SOPs). Ensure compliance with state and federal regulations while meeting sales goals. Responsible for all aspects of the Mortgage Loan Origination process including accurate, efficient and timely handling from receipt of the loan application to attending the closing. Must attain and maintain an active registration status with the NMLS (Nationwide Mortgage Licensing System and Registry). Work within a team to ensure loans progress through the pipeline efficiently and effectively and close within the rate-lock period.
Principal Accountabilities
Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to compliance standards including Bank Secrecy Act (BSA), quality of documentation, timeliness and volume of loans closed. Identify financial objectives and refer clients to other bank services. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities in which we serve through active involvement in local organizations and events.
Duties
Develop and execute effective marketing plans to meet or exceed mortgage loan production goals.
Market, service and promote the bank's mortgage products, including the solicitation of residential first mortgages through contacts with Realtors, builders, developers, closing agents, social media and other referral sources.
Independently monitor trends and developments in the local real estate market, as well as the changing rules and regulations pertaining to both conventional and government insured mortgages.
Interview potential borrowers applying for residential mortgage loans to understand their needs.
Analyze and screen preliminary loan requests on varied types of mortgage loans to determine which products best meet the customer's needs and financial circumstances. Provide advice regarding the advantages and disadvantages of different financial products and recommend the most appropriate mortgage loan program for the customer.
Outline loan terms and conditions, and inform prospective borrowers of loan commitment.
Enter loan application into LOS (Loan Operating System), order credit reports, and upload to AUS (Automated Underwriting System). Collect critical documents from borrower and submit loan applications for processing and underwriting approval.
Once loan is underwritten, receive stipulations and assist to clear them.
Monitor the loan pipeline, tracking loans in process to ensure required documents are secured to ensure timely completion of the loan.
Communicate regularly with customers regarding progress of loan and items needed for loan approval. Address customer questions and concerns through investigation and corrective action.
Periodically run AUS reports to ensure loans continue to have a favorable result once loan documents are submitted
Communicate with Processor to schedule closing appointments. Travel to conduct closings with buyers, sellers, real estate agents, attorneys and others.
Provide credit counseling to delinquent or non-qualifying customers.
Develop and maintain knowledge of other bank products and services in order to effectively identify referral opportunities.
Maintain file coverage for team members out of office and perform other duties as assigned.
Report suspicious transactions or unusual occurrences to supervisor.
Perform all work in compliance with established regulations, policies, Standard Operating Procedures (SOPs), and instructions.
Maintain customer confidence and protect bank operations by keeping information private and confidential.
Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks.
Qualifications & Skills
High school diploma or equivalent with a minimum of 3 years residential mortgage loan experience or satisfactory completion of Horizon Bank's in-house Jr. MLO training (when available). College degree in business, finance or related field of study preferred.
Basic knowledge of agency guidelines and industry standards as they relate to retail mortgage lending, conventional, lot, construction and FHA/VA/USDA loan programs.
Exceptional organization, time management and follow-up skills. Excellent interpersonal skills and ability to communicate effectively with customers, bank employees and outside service providers.
Ability to follow detailed instructions and adhere to a wide range of procedures and regulations requiring sound judgement.
Ability to perform complex mathematical computations using various business machines and/or computers.
Must have proficient typing and computer skills.
Core Competencies
Adaptability & Flexibility
Decision Making and Judgment
Relationship Building
Attention to Detail
Prospecting and Referring
Accountability
Physical Requirements
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).
Physical Demands:
Percentage of Time:
Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.
90-100%
Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility.
90-100%
Able to grasp, move and sort forms and papers..
90-100%
Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone.
90-100%
Able to remain stationary at a desk for long periods of time
75-100%
Regularly move about the office to access file cabinets, storage drawers and various office equipment.
75-100%
Occasionally position self to reach heights between floor and 6.'
Travel to customer homes, businesses, community events and closing locations as required to meet or exceed referral, customer service and sales goals.
25-75%
Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.
#LI-DNI
$27k-37k yearly est. 5d ago
Supervisor - Rehab Services
Beacon Health System 4.7
Bremen, IN job
Seeking Physical Therapist to be responsible for supervising, on a day-to-day basis, assigned therapists (occupational, physical, and speech) and support staff to ensure optimal delivery of patient care, effective management administration and appropriate intra- and inter-departmental relations.
Areas of responsibility include both non-hospital based, and hospital-based rehabilitation services provided, including both outpatient and inpatient care inpatient Swing Bed rehabilitation. Participates with the VP of Operations to develop and implement short- and long-term plans designed to guarantee continued growth and development of the department. Participates with the VP of Operations in developing and preparing the fiscal budget and other projects related to the Rehabilitation Services Department.
Helps develop and implement plans to guarantee growth and development of department by:
Assisting the Vice President to develop and implement short- and long-term goals and objectives designed to guarantee the continued growth and development of the department.
Providing input to the Vice President to develop and recommend the fiscal budget and assisting to administer the budget to meet agreed-upon goals and objectives.
Developing and recommending to the Vice President, policies and procedures pertaining to areas of responsibility.
Developing, monitoring, compiling and reporting to the Vice President statistics and data reflecting productivity, quality improvement, expenses and revenue associated with the operation of assigned areas.
Assuming administrative responsibility of the department in the absence of the Vice President.
Ensuring effective day-to-day operations in areas of responsibility, including coverage and treatment to patients referred to area of responsibility.
Identifying equipment needs and making recommendations for additional equipment.
Ensuring compliance with documentation, and billing guidelines and requirements of third-party payors.
Assisting team, when needed by providing direct patient care.
Supervises Therapists and support staff to ensure optimal delivery of patient care by:
Recruiting, interviewing, hiring, orienting, training, assigning work to, evaluating performance and, when necessary, recommending the discipline or discharge of subordinate team members.
Assisting the staff in the development and implementation of protocols for specialized clinical programs and patient populations, while ensuring that the care provided is of the highest quality.
Interpreting, enforcing and supporting Hospital policies, procedures, protocols.
Completing annual reviews of all associates within designated departments.
Ensures the up-to-date education and growth and development of assigned associates by:
Supervising the clinical education programs and activities for students assigned to areas as carried out by the professional staff.
Facilitating regular scheduling of in-services; encouraging staff attendance at clinics, conferences, seminars and in-service programs to stay abreast of recent developments in the field of clinical practice and administration.
Ensures the up-to-date education and growth and development of assigned associates by:
Supervising the clinical education programs and activities for students assigned to areas as carried out by the professional staff.
Facilitating regular scheduling of in-services; encouraging staff attendance at clinics, conferences, seminars and in-service programs to stay abreast of recent developments in the field of clinical practice and administration.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
Communicating formally through discipline, team and program meetings; and informally on a continual basis to ensure that staff is well informed, held accountable for the completion of daily operational, and is afforded ready access to have questions and concerns addressed.
Completing other job-related assignments and special projects as directed.
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's, master's, or doctorate degree required for area of clinical practice; an additional credential in business is preferred. Requires license or certification for practice in Indiana. Three to five years of experience in clinical practice, with relevant supervisory/management experience preferred.
$47k-71k yearly est. 1d ago
Software Development Intern
Ruoff Mortgage 4.0
Fort Wayne, IN job
Internship Description
Ruoff Mortgage is looking for a Software Development Intern. Our internship program runs from Wednesday, May 20th - Friday, August 7th. This position will assist the web development team in the Information Technology Department with various tasks for the company wide Ruoff team.
Responsibilities
Develop reliable API's (Application Program Interface) using Microsoft .NET C#
Develop Stored Procedures using Microsoft SQL Server Management Studio
Work on an Agile team with Project Managers, Software Engineers and Designers to ensure each project meets the requirements and goals
Identify, troubleshoot and document issues, improvements and new features
Deploy and support core system products while providing a best-in-class customer experience. This may include after-hours support if issues arise because of the deployment.
Requirements
Knowledge, Skills and Abilities
Currently pursuing a Bachelor's degree in Information Technology, Computer Science, Software Development, or a related field.
Familiarity with Microsoft Visual Studio and experience developing applications using .NET and C#.
Basic knowledge of Structured Query Language (SQL) for database interactions.
Strong problem-solving abilities, with skills in troubleshooting and debugging code.
Effective time management, planning, and prioritization skills to handle multiple tasks efficiently.
High attention to detail with a focus on accuracy and quality in work.
Strong written communication skills, including grammar, editing, and documentation.
Professional demeanor with the ability to collaborate effectively in a team environment.
Enthusiastic and open to learning, with a growth mindset and willingness to learn from feedback and mistakes.
Physical Demands and Work Environment
Physical Demands:
While performing the duties of this job, the employee is occasionally required to walk; sit; reach with hands and arms; stoop; talk and hear.
Specific vision abilities required by the job include close and distance vision, peripheral vision and the ability to adjust focus.
Occasionally lift, carry and/or move up to 25 pounds.
Work Environment:
Professional atmosphere in both an open work environment
Routinely uses office equipment such as computers, phones, photocopiers, filing cabinet and fax machine.
Ruoff Mortgage Internship Program Details
The Ruoff Mortgage Internship Program is designed to be engaging, hands-on, and rewarding. Throughout the summer, interns connect with leaders and peers through interactive Lunch & Learns, where they explore Mortgage 101, credit basics, department spotlights, and professional skills, plus weekly meetings focused on career readiness, leadership, and collaboration. Along the way, interns enjoy networking opportunities, community volunteer events, team outings, and wrap up the summer by showcasing their work in a group project presentation, making it a memorable and meaningful experience from start to finish!
$30k-36k yearly est. 21d ago
Market Area Manager - Fort Wayne, IN
Credit Acceptance 4.5
Fort Wayne, IN job
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSAMP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$27k-35k yearly est. 2d ago
Teller
Indiana Members Credit Union 3.6
Indiana Members Credit Union job in Indianapolis, IN
Job Description
PURPOSE: Provide a variety of service functions and good quality member service to the members of the Credit Union
Process various member transactions - deposits, withdrawals, loan and credit card cash advances, loan & credit card payments, money orders, cashier checks, corporate checks, crossing selling other products, update members accounts, handle members problems & complaints, wire transfers, complete payroll deduction forms, direct deposits forms
Access safe deposit boxes when applicable
Handle and maintain security of large amounts of cash
Communicate with all back-office departments for assistance and member requests
Open and close various types of accounts, certificates, etc.
Create/order ATM/Debit cards for members
Process stop payments, print statements and histories for members.
Remote Capture checks
Balance cash drawer daily
Assist with night deposits and ATM deposits
Other duties in the branch may include counting cash delivery, balancing ATM, filing, keeping teller area and branch clean and organized, help with “end of day” duties, stocking lobby with supplies
EDUCATION AND EXPERIENCE
High School diploma or equivalent
Previous cash handling/customer service experience
Completion of Credit Union internal training
Skilled in use of Episys & Synapsys once training is completed
$22k-27k yearly est. 23d ago
Learn more about Indiana Members Credit Union jobs
Zippia gives an in-depth look into the details of Indiana Members Credit Union, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Indiana Members Credit Union. The employee data is based on information from people who have self-reported their past or current employments at Indiana Members Credit Union. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Indiana Members Credit Union. The data presented on this page does not represent the view of Indiana Members Credit Union and its employees or that of Zippia.
Indiana Members Credit Union may also be known as or be related to INDIANA MEMBERS CREDIT UNION, Indiana Members Credit Union and Indiana Members Credit Union of Indianapolis Indiana.