Office Assistant jobs at IRMC - 507 jobs

This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs Education, License & Cert: High School Grad or Equivalent Experience: No Experience Required. Essential Functions: Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following: Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate. Observing confused and difficult patients AM/PM Hygiene care Toileting, shaving, washing, brushing hair, dental and mouth care Feeding Assisting with range of motion exercises Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol Exercise protocols Discontinuing foley catheter Simple dressing changes Incentive spirometry supervision Surgical preps Postmortem care Administers cleansing enemas Removal of peripheral IV catheters Apply external catheter or incontinence device Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned Performs and records accurately: Temperature, pulse, respirations, blood pressure, heights and weights I & O Records bowel movements ADLs and activities Performs and records the following specimen collection: Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique. Completes EKGs. Glucose monitoring in Non-Critical Care Areas Conducts bladder scanning Basic ostomy care Transports patients as needed Serves, sets up and retrieves trays Distributes water pitchers as appropriate Orders and distributes nourishment. Transports equipment Transports blood products to and from the patient care area. Participates in patient safety/patient satisfaction. Answers call bells Participates in patient rounding Reports any signs of abuse to the nursing staff Recognizes, troubleshoots and initiates corrective action needed on equipment. Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe). Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged. Assures proper storage of equipment. Recognizes emergency situations and initiates plan of action Notifies RN/LPN of any changes seen in patient's condition Complies with policies and procedures of the hospital/nursing department. Supports the philosophy of the hospital and department of nursing. Maintains CPR certification and practice Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources. Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills. Ability to communicate using telephones, computer systems. Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion. Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications. Other Duties: Assists in the orientation of new personnel and serves as a role model to other employees. Demonstrates willingness to accept non-routine work assignments as appropriate. Encouraged to participate in community activities Attends and participates in unit council (70% attendance). About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 8:30a - 5:00p **Recruiter Contact:** Nicole Cox at ******************************** (MAILTO://********************************) **SUMMARY OF POSITION:** Responsible to the Office Manager for providing front office support. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Blue Ridge Medicine **Location** US:PA:Harrisburg | Clerical and Administrative | Full Time **Req ID** 88157

**Penn State Health** - **Hershey Medical Center** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 9:00a - 5:30p **Recruiter Contact:** Garrett C. Kieffer at ******************************** (MAILTO://********************************) **SUMMARY OF POSITION:** Two blocks from Harrisburg's famous Front Street lies the Penn State Health Medical Group - Harrisburg office, which is seeking a Medical Office Associate (MOA) to join its team! The Harrisburg office oversees several specialties including, but not limited to: Newborn to Geriatric Family Practice, Obstetrics, Trauma-Psych Therapy, Infectious Disease, and Addiction Therapy. The hired Medical Office Associate will be expected to check patients in and out, handle faxes and incoming/outgoing mail, oversee the e-message pool for patient inquiries, and duties as assigned throughout the day. Other responsibilities include making inbound/outbound phone calls, scheduling patients for follow-up appointments, and completing prior authorizations and referrals. The desired MOA will be a reliable employee who is team-oriented and is comfortable with their technical skill. Loads of options for the morning commute as the office accommodates parking beneath and is situated on a bus line. If you are looking for a dynamic office - this is the location for you! **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?** Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Medical Office Associate I - Harrisburg **Location** US:PA:Harrisburg | Clerical and Administrative | Full Time **Req ID** 87967

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Varied **Hours:** Monday to Friday, including one evening **Recruiter Contact:** Brie Kissell at ******************************** (MAILTO://********************************) **SUMMARY OF POSITION:** Responsible to the Office Manager for providing front office support. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Schuylkill Valley **Location** US:PA:Leesport | Clerical and Administrative | Full Time **Req ID** 87144

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Varied **Hours:** varied, alternating. **Recruiter Contact:** Carlee Maiman at ******************************* (MAILTO://*******************************) **SUMMARY OF POSITION:** Responsible to the Office Manager for providing front office support. Join the Penn State Health Medical Group - Eastbrook office as a clerical staff member! The Eastbrook team is seeking a Medical Office Associate to join the ranks. Solely practicing family medicine, the office treats 40-60 patients per day! As the Medical Office Associate with Eastbrook, the MOA will be expected to check patients in and out of appointments, answer phone calls, verify insurance, and schedule follow-up appointments. The MOA will also be responsible for processing outside referrals, including scheduling appointments as necessary, faxing, scanning, and other miscellaneous administrative tasks. Co-pay collection is also required. The ideal Medical Office Associate will display strong customer service and conversational skills. Knowledge of computer navigation and usage is a plus! Working as part of a team and independently will be expected in this position. Don't wait - apply today! **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Family Health **Location** US:PA:Ronks | Clerical and Administrative | Full Time **Req ID** 87437

**Penn State Health** - **Hershey Medical Center** **Work Type:** Part Time **FTE:** 0.50 **Shift:** Evening **Evening Shift Differential:** $2.00/hour **Hours:** second shift weekend, 1 mon-friday shift per pay period minimum of 40 hours per pay period **Recruiter Contact:** Carlee Maiman at ******************************* (MAILTO://*******************************) **SUMMARY OF POSITION:** Responsible to the Office Manager for providing front office support. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?** Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Medical Office Associate I - Radiology Administration **Location** US:PA: Hershey | Clerical and Administrative | Part Time **Req ID** 86659

**Penn State Health** - **Hershey Medical Center** **Work Type:** PRN **FTE:** 0.001 **Shift:** Day **Hours:** Varied day shift , Monday-Friday, between the times of 7:00a-5:00p, no holidays or weekends **Recruiter Contact:** Nicole Cox at nlaverty @pennstatehealth.psu.edu (%20nlaverty%**************************) SUMMARY OF POSITION: The Medical Office Associate role is an entry-level admin role where one can learn and grow their career in the healthcare field. The individual will check in and check out patients, verify insurance information, answer the office phones, schedule appointments, and much more! Contingency Pool is seeking a customer service-focused Medical Office Associate (MOA) to join the travel pool team! Spanning over a variety of State College area, the MOA will be expected to float to different Academic Practice Division (APD) Medical Group offices for daily/weekly work assignments. The offices do range from General Primary Care to single or multi-specialty offices, so no two days are alike! ESSENTIAL DUTIES- The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: + Answers the telephone, troubleshoots the call to customer's satisfaction by either handling it themselves or forwarding to the appropriate person, triages emergency calls to clinical staff or providers according to established policy. + Utilizes working knowledge of patient scheduling system to include scheduling, check-in, cancellations, wait list, reports per practice guidelines and provides appropriate information/directions. + Utilizes working knowledge of billing system to include registration, scanning and charge entry. + Completes front-end edits and performs charge and cash reconciliation on a daily basis following established policy and procedure. + Exhibits Service Excellence in all interactions with patients/customers/team members according to established Service Excellence standards. + Maintains working knowledge of requirements for all current insurance and billing information. Obtains signatures and appropriate authorization information. + Collects co-payments and payments according to cash collection standards. Follows practice site procedure to prepare for patient visit including gathering information from the medical record and scanning pertinent information to the medical record as needed and in accordance with HIPAA standards. + Performs check-out functions including charge entry, scheduling appointments, and provide appropriate paperwork to the patient. + Composes professional and effective e-messages and emails related to patient care needs. + Assists as needed with patient correspondence including faxes and patient letters. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?** \#WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Medical Office Associate I - Contingency Pool **Location** US:PA: Hershey | Clerical and Administrative | PRN **Req ID** 88390

**Penn State Health** - **Community Medical Group** **Work Type:** Part Time **FTE:** 0.50 **Shift:** Varied **Hours:** Daytime/evening **Recruiter Contact:** Carlee Maiman at ******************************* (MAILTO://*******************************) **SUMMARY OF POSITION:** The Medical Office Assistant I position is responsible for providing front office support to clinical operations. Works with a diverse patient population to ensure accuracy of patient intake, registration, payments, and scheduling. Routinely answers phone calls and provides assistance to inquiries. Must be detail oriented with good interpersonal and customer service skills. Works under the daily supervision of the Practice Site Manager and/or assigned staff. The individual in this role will be expected to work unconventional, irregular hours including evenings and weekends often staying past closing time due to patients having the ability to walk-in for an appointment up until closing time. Located across from Park City Mall in iconic Lancaster County, the Penn State Health Lancaster Pediatric Outpatient Center serves the local Pediatric population of South Central Pennsylvania! The PSH Lancaster Pediatric Outpatient Center serves an estimated 100-150 patients/day and is seeking administrative staff to join the team. The hired Medical Office Associate will be responsible for checking patients in and out of appointments, scheduling follow-up appointments, reviewing, and ensuring continuity in schedules. The MOA will also be responsible for processing new patients, making reminder phone calls, and collecting co-pays where applicable. The ideal Medical Office Associate will display excellent customer service and be patient-oriented while exercising good communication skills. Teamwork makes the dreamwork at the Lancaster Pediatric Outpatient Center! **MINIMUM QUALIFICATION(S):** + High school diploma or equivalent required. **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Lancaster Pediatrics Outpatient Center **Location** US:PA:Lancaster | Clerical and Administrative | Part Time **Req ID** 88319

**Penn State Health** - **Hershey Medical Center** **Work Type:** Part Time **FTE:** 0.50 **Shift:** Varied **Evening Shift Differential:** $2.00/hour **Hours:** 4 hour evening and Saturday **Recruiter Contact:** Carlee Maiman at ******************************* (MAILTO://*******************************) **SUMMARY OF POSITION:** Located in scenic Lancaster, PA; the Penn State Health Lime Spring Specialties office is seeking a full-time Medical Office Associate to join the team. This office hosts over 40 specialties, including, but not limited to: Dermatology, Urology, Uro-Gynecology, ENT, Orthopedics & Sports Medicine, Breast Care, Pain Management, Cardiology, Vascular, and Neurology. Lime Spring Specialties operates on a weekday/daytime basis Monday through Friday, so no weekends, or holidays are scheduled. The selected Medical Office Associate will be responsible for checking patients in and out of appointments, scheduling follow-up appointments, verifying insurance, and collecting patient co-pay. Other administrative duties will include answering phones, sorting faxes, overseeing the E-Message pool, and processing release of medical information to the HIM system. The ideal MOA will present strong communication skills and office knowledge. Computer literacy is valuable. PSH Lime Spring Specialties accommodates over 300 patients/day, so previous experience in healthcare administration is beneficial. Join the Lime Spring Specialties office today! **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate I - Lime Spring Specialties **Location** US:PA:Lancaster | Clerical and Administrative | Part Time **Req ID** 88181

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Varied **Hours:** Day w/some evening and Saturday rotation **Recruiter Contact:** Carlee Maiman at ******************************* (MAILTO://*******************************) **SUMMARY OF POSITION:** The Penn State Health Cornerstone Family Practice office is expanding its clerical team! Located in iconic Lititz, PA, the Cornerstone office is a primary care office that receives upwards of 175 patients/day on average. The Medical Office Associate (MOA) can anticipate working one late evening a week and one Saturday per month. For the Medical Office Associate position, the MOA would be responsible for registering patients, checking and confirming demographics, verifying patient insurance, collecting co-pays, and rescheduling appointments. The ideal MOA will have great customer service/bedside manner skills and be technologically proficient. Join the Cornerstone Family Practice team today! **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Family Health **Location** US:PA:Lititz | Clerical and Administrative | Full Time **Req ID** 87694

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Varied **Hours:** 8 hours with one evening shift till 7:00p **Recruiter Contact:** Briana Kissell at ******************************** **SUMMARY OF POSITION:** Responsible to the Office Manager for providing front office support. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Family Practice Spring Ridge **Location** US:PA:Wyomissing | Clerical and Administrative | Full Time **Req ID** 85233

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 5 - 8 hour days **Recruiter Contact:** Briana Kissell at ******************************** ** Take heart and join the administrative Berks Cardiology staff in Wyomissing, PA! Located on Keiser Boulevard, this office operates during daytime hours, leaving evenings, weekends, and holidays at your leisure! The Medical Office Associate (MOA) will be responsible for registering patients, verifying patient demographic information, and coordinating authorization and referral documentation. Along with these duties, the MOA will also schedule appointments, oversee inbound/outbound phone calls, and verify patient insurance. Other duties may include asynchronous administrative duties within the office. The Penn State Health Berks Cardiology teams sees an average of 118 patients/day, so prior experience in a fast-paced medical office is ideal. Interested? Apply today! **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ **Position** Medical Office Associate - Cardiology **Location** US:PA:Wyomissing | Clerical and Administrative | Full Time **Req ID** 82544

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** Varied **Recruiter Contact:** Brie Kissell at ******************************** (MAILTO://********************************) **SUMMARY OF POSITION:** The Bernville Rd Suite 201 team is seeking a Medical Office Associate (MOA) to join the team! This office is home to several specialties including Neurology, Neurosurgery, Pain Management, Vascular, and Cardio-Thoracic Surgery, and averages 70-80 patients per day. Suite 201 is closed on weekends and major holidays. The hired MOA will check patients in and out, schedule appointments, and verify insurance. The MOA will handle referrals, and inbound/outbound calls, and send all necessary communication to the correct channel. Multi-tasking will be an important skill in this position. Join the Suite 201 team today! **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Neurology **Location** US:PA:Reading | Clerical and Administrative | Full Time **Req ID** 87527

**Penn State Health** - **Hershey Medical Center** **Work Type:** PRN **FTE:** 0.001 **Shift:** Day **Hours:** Varied day shift Monday-Friday, between hours 7:00a - 5:00p, no holidays or weekends **Recruiter Contact:** Nicole Cox at nlaverty @pennstatehealth.psu.edu (%20nlaverty%**************************) SUMMARY OF POSITION: The Medical Office Associate role is an entry-level admin role where one can learn and grow their career in the healthcare field. The individual will check in and check out patients, verify insurance information, answer the office phones, schedule appointments, and much more! Contingency Pool is seeking a customer service-focused Medical Office Associate (MOA) to join the travel pool team! Spanning over a variety of State College area, the MOA will be expected to float to different Academic Practice Division (APD) Medical Group offices for daily/weekly work assignments. The offices do range from General Primary Care to single or multi-specialty offices, so no two days are alike! ESSENTIAL DUTIES- The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: + Answers the telephone, troubleshoots the call to customer's satisfaction by either handling it themselves or forwarding to the appropriate person, triages emergency calls to clinical staff or providers according to established policy. + Utilizes working knowledge of patient scheduling system to include scheduling, check-in, cancellations, wait list, reports per practice guidelines and provides appropriate information/directions. + Utilizes working knowledge of billing system to include registration, scanning and charge entry. + Completes front-end edits and performs charge and cash reconciliation on a daily basis following established policy and procedure. + Exhibits Service Excellence in all interactions with patients/customers/team members according to established Service Excellence standards. + Maintains working knowledge of requirements for all current insurance and billing information. Obtains signatures and appropriate authorization information. + Collects co-payments and payments according to cash collection standards. Follows practice site procedure to prepare for patient visit including gathering information from the medical record and scanning pertinent information to the medical record as needed and in accordance with HIPAA standards. + Performs check-out functions including charge entry, scheduling appointments, and provide appropriate paperwork to the patient. + Composes professional and effective e-messages and emails related to patient care needs. + Assists as needed with patient correspondence including faxes and patient letters. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?** \#WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Medical Office Associate I - Contingency Pool **Location** US:PA:State College | Clerical and Administrative | PRN **Req ID** 87668

**Penn State Health** - **Hershey Medical Center** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** Varied day shift, Monday- Friday, 40 hours a week, no weekends or holidays **Recruiter Contact:** Nicole Cox at ******************************** **SUMMARY OF POSITION:** The Medical Office Associate role is an entry-level admin role where one can learn and grow their career in the healthcare field. The individual will check in and check out patients, verify insurance information, answer the office phones, schedule appointments, and much more! Penn State Health Medical Group Benner Pike - Suite 1 is seeking an individual to join the team! This office hosts a variety of specialties, including Cardiology, Vascular Surgery, Family Medicine, Adult Congenital Heart, Endocrinology, and Device Clinic. They are looking for a personable individual who can work independently as well as part of a team. If you enjoy a smaller, family-oriented atmosphere and working in a clinic that offers a wide range of services, Benner Pike Suite 1 could be the perfect fit for you! Responsible to the Office Manager for providing front office support. ESSENTIAL DUTIES- The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: + Utilizes working knowledge of patient scheduling system to include scheduling, check-in, cancellations, request (wait) list, per policy and guidelines, and provides appropriate information/directions. + Registers (or verifies registration of) patients and ensures information is current and accurate. + Collects insurance copayments and other outstanding balances per policy. + Answers telephone in a timely and polite manner. Obtains signatures on required forms (HIPAA, Consent to Treat, etc.) Performs check out functions including charge entry, scheduling of appointments, providing patient visit summaries, requisitions, and educational materials to patient. + Composes professional, concise eMessages related to patient care needs. + Generates patient letters, and manages other patient correspondence as required. + Monitors task lists, eMessage pools, and voice mail lines per guidelines. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?** \#WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Medical Office Associate I - Benner Pike **Location** US:PA:State College | Clerical and Administrative | Full Time **Req ID** 86824

**Penn State Health** - **Hershey Medical Center** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** Varied day shift, Monday-Friday, 40 hours a week, no weekends or holidays **Recruiter Contact:** Nicole Cox at nlaverty @pennstatehealth.psu.edu (%20nlaverty%**************************) **SUMMARY OF POSITION:** The Medical Office Associate role is an entry-level admin role where one can learn and grow their career in the healthcare field. The individual will check in and check out patients, verify insurance information, answer the office phones, schedule appointments, and much more! Penn State Health Medical Group Benner Pike - Suite 1 is seeking an individual to join the team! This office hosts a variety of specialties, including Cardiology, Vascular Surgery, Family Medicine, Adult Congenital Heart, Endocrinology, and Device Clinic. They are looking for a personable individual who can work independently as well as part of a team. If you enjoy a smaller, family-oriented atmosphere and working in a clinic that offers a wide range of services, Benner Pike Suite 1 could be the perfect fit for you! Responsible to the Office Manager for providing front office support. ESSENTIAL DUTIES- The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: + Utilizes working knowledge of patient scheduling system to include scheduling, check-in, cancellations, request (wait) list, per policy and guidelines, and provides appropriate information/directions. + Registers (or verifies registration of) patients and ensures information is current and accurate. + Collects insurance copayments and other outstanding balances per policy. + Answers telephone in a timely and polite manner. Obtains signatures on required forms (HIPAA, Consent to Treat, etc.) Performs check out functions including charge entry, scheduling of appointments, providing patient visit summaries, requisitions, and educational materials to patient. + Composes professional, concise eMessages related to patient care needs. + Generates patient letters, and manages other patient correspondence as required. + Monitors task lists, eMessage pools, and voice mail lines per guidelines. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?** \#WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Medical Office Associate I - Benner Pike **Location** US:PA:State College | Clerical and Administrative | Full Time **Req ID** 88294

**Penn State Health** - **Lancaster Medical Center** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 8 or 10 hour shifts **Recruiter Contact:** Erin W. McCaw at ****************************** (MAILTO://******************************) **SUMMARY OF POSITION:** The Medical Assistant supports the daily operations of the Heart & Vascular Clinic by providing high-quality patient care and ensuring smooth clinical workflows. This role involves both clinical and administrative responsibilities, including assisting providers with patient care, performing diagnostic tasks, maintaining medical equipment, and supporting patients with education and follow-up. The ideal candidate demonstrates compassion, professionalism, and strong organizational skills while working in a fast-paced specialty care environment. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required. + Certification as a Medical Assistant through one of the Penn State Health approved agencies must be obtained within 90 days of hire. + Basic Life Support (BLS) certification required or must obtain within 6 months of employment date. **PREFERRED QUALIFICATION(S):** + Prior Vascular and/or Cardiology scheduling experience + Prior experience in a medical office environment + Previous experience in surgical/procedural testing **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH LANCASTER MEDICAL CENTER?** Penn State Health Lancaster Medical Center is a 341,000-square-foot 129-bed acute care hospital that will give residents of Lancaster and York counties enhanced access to Penn State Health's expertise and specialty services! Through our core values of Respect, Integrity, Teamwork, and Excellence, our team is committed to compassionate care for our diverse patient population, our community, and each other. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Assistant - Medical Office Building Cardiac Medical **Location** US:PA:Lancaster | Medical Assistant | Full Time **Req ID** 88795

The Role : Dental Dreams LLC in Philadelphia, PA (Olney) is hiring Bilingual Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: Competitive compensation Career mobility and advancement Career training and development Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix and/or Eaglesoft KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Promotes a professional practice image by the efficient performance of a variety of clerical and clinical related tasks designed to facilitate the smooth flow of patients and work throughout the organization. Assist the physicians with the examination and treatment of patients and perform routine tasks needed to keep the clinical office and clerical office running smoothly. Job Responsibilities: Clinical Duties Greets patients and escorts them to the examination and/or procedure rooms. Takes vital signs (height, weight, and blood pressure) at each visit and accurately transcribe results in patient's chart. Update patient history and documentation of tobacco use, allergies, medications and immunizations. Removes, dressings and staples as required, prepares patient for examination, test(s) or procedure(s). Prepare and assists provider with examinations and procedures including appropriate room set up as needed. Obtains necessary signed consent and correctly completes ABN form when needed. Performs point of care lab testing and patient treatment as ordered by provider. Reports and records results accurately in the medical record. Follows all procedures to maintain compliance with regulatory requirements. Maintains and re-stocks clinical supplies for back office. Organizes and keeps a running inventory of medications in med rooms and refrigerator (routinely disposing of expired medications as warranted). Maintains daily logs of refrigerator temperatures, performs quality controls within the specified time frame. Cleans and scrubs down rooms and counter tops nightly and when necessary. Prepares and cleans non disposable equipment/instruments for sterilization. Adheres to OSHA guidelines. Reviews charts for next day appointment; checks for pending lab or diagnostic test results at the end of each business day; obtains said results prior to the patient's scheduled arrival. Completes physician orders for ancillary tests, surgeries or specialist referrals ordered and scheduled as directed. Obtains necessary insurance authorizations. Documents all pertinent patient information into the electronic medical record. Travels to other IHPS offices when needed to cover clinical/clerical when requested. Performs any other services deemed reasonable by physician or practice manager. Clerical Duties Schedules and manages appointments. Routinely updates patient information: change of address, phone numbers, insurance or person to notify. Registration to include patient's preferred pharmacy, race, ethnic background and preferred communication. Verifies medical insurance eligibility on each patient prior to or upon check in. Collects co-pays, payments from patients and provides receipt to every patient; maintains payment log, balances at end of day, correctly enters credit card payments through Emdeon, and prepares deposit slip daily. Reviews charges on encounter form for accuracy and correctly enters into computer system. Retrieves messages from answering service/machine/voicemail each morning, right after lunch and throughout the workday. Answers telephone within three rings, screens and directs incoming calls and messages to the appropriate party, answers patient inquiries either in person or on the telephone within the limits of his/her knowledge and medical practice polices. Documents pertinent information given or received in patient's medical record. Maintains all patient information using the electronic health record to include but not limited to orders, scanning, tasking, and prescription refill requests. Schedules patient appointments according to office policy. Follows confidentiality and security rules when providing information to outside sources. Qualifications: Experience and Education: Completion of accredited medical assistant, nursing assistant, or practical nurse program; or a multi-tasked professional with at least two years of experience, preferred in performing front and back office activities in a medical environment. Current CPR certification. Knowledge: Basic medical front and back office procedures and medical terminology; first aid measure; equipment, supplies and instruments used in a medical office; simple routine clinical laboratory methods; universal blood and body fluid precautions; OSHA rules and regulations; established protocol for storing poisons, narcotics, acids, caustics and flammable items, restrictions imposed by various managed care carriers, various forms inherent to profession; patient confidentiality regulations, usage of computer systems, insurance authorizations, referrals, and billing processes. Abilities: Establish and maintain cooperative relationships with staff members; create a responsive caring environment for patients; respond promptly to physician's directions; maintain medical records in a concise and accurate manner; employ correct aseptic techniques in preparation of instruments & equipment; react quickly in emergency situations; recognize and prevent possible safety hazards; ensure proper maintenance of equipment; communicate clearly and facilitate patient education when warranted; act as advocate and assist physician in meeting the physical and mental needs of patient; exercise independent judgment; perform functions that consistently fall within the legal boundaries of profession. The IRMC Physician Group is proud to maintain a great work-life balance & company culture, competitive salary & benefits, and career advancement opportunities.