Customer Service Representative jobs at Indiana State Police - 30 jobs

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives 2 administer and evaluate driving exams and assist customers with titles and registrations. You will calmly and patiently evaluate customers' knowledge and ability to adhere to traffic laws. When you are not facilitating these exams, you will be at the front line, processing transactions for customers. This position will serve at the Columbia City, Indiana, BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: Closed * Tuesday: 9:00 am - 6:30 pm * Wednesday: 9:00 am - 5:00 pm * Thursday: 9:00 am - 5:00 pm * Friday: 9:00 am - 5:00 pm * Saturday: 9:00 am - 12:30 pm Salary : The salary for this position traditionally starts at $31,668 annually ($16.24 per hour) but may be commensurate with education and experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Administer skills tests and evaluate driving skills. * Assist customers with vehicle/watercraft titles and registration needs. * Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles. * Attend training classes and/or take certification tests as required. * Maintain privacy of customer and all related records. * Substitute for Customer Service Representatives as needed. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirement to be considered for employment: * High school diploma or equivalent. * Must be 21 years of age or older. * Must possess a valid driver's license for at least the preceding 12 month period. * Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury. * Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities. * Customer service experience. * Ability to relate tactfully, but decisively to all types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience. * Must be familiar with the operations of all types of motor vehicles. * Working knowledge of Indiana driving laws. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This intermittent position will serve at the Southbend, Indiana, BMV Branch Office during these hours: * Monday: 8:00 am - 5:30 pm * Tuesday: 8:00 am - 5:30pm * Thursday: 8:00 am - 5:30 pm * Friday: 8:00 am - 5:30 pm Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Use your job knowledge to conduct customer transactions. * Answer customer's questions and provide guidance. * Assist with the daily opening and closing of the branch. * Check transactions to ensure accuracy, timeliness, and proper accounting. * Work with leadership to resolve escalated customer concerns and system problems. * File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: * High school diploma or equivalent. * Customer service experience. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period. Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This position will serve at the Crown Point, Indiana, BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: Closed * Tuesday: 9:00 am - 6:30 pm * Wednesday: 9:00 am - 5:00 pm * Thursday: 9:00 am - 5:00 pm * Friday: 9:00 am - 5:00 pm * Saturday: 9:00 am - 12:30 pm Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Use your job knowledge to conduct customer transactions. * Answer customer questions and provide guidance. * Assist with the daily opening and closing of the branch. * Check transactions to ensure accuracy, timeliness, and proper accounting. * Work with leadership to resolve escalated customer concerns and system problems. * File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: * High school diploma or equivalent. * Customer service experience. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This position will serve at the Evansville, Indiana, East BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: 8:00 am - 5:30 pm * Tuesday: 8:00 am - 5:30 pm * Wednesday: Closed * Thursday: 8:00 am - 5:00 pm * Friday: 8:00 am - 5:30 pm * Saturday: Closed Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Use your job knowledge to conduct customer transactions. * Answer customer questions and provide guidance. * Assist with the daily opening and closing of the branch. * Check transactions to ensure accuracy, timeliness, and proper accounting. * Work with leadership to resolve escalated customer concerns and system problems. * File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: * High school diploma or equivalent. * Customer service experience. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This position will serve at the Goshen, Indiana, BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: Closed * Tuesday: 9:00 am - 6:30 pm * Wednesday: 9:00 am - 5:00 pm * Thursday: 9:00 am - 5:00 pm * Friday: 9:00 am - 5:00 pm * Saturday: 9:00 am - 12:30 pm Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Use your job knowledge to conduct customer transactions. * Answer customer questions and provide guidance. * Assist with the daily opening and closing of the branch. * Check transactions to ensure accuracy, timeliness, and proper accounting. * Work with leadership to resolve escalated customer concerns and system problems. * File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: * High school diploma or equivalent. * Customer service experience. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the DNR Customer Service Center: The Indiana Department of Natural Resources protects, enhances, preserves, and wisely uses natural, cultural, and recreational resources for the benefit of Indiana's citizens through professional leadership, management, and education.The DNR Customer Service Center is located at the Indiana State Government Center and provides walk-in and phone-in support for those seeking licenses, permits, and maps. Staff also answer questions about parks, services, recreation, drone regulations, urban forestry, and other items of interest to the public. Role Overview: As the Customer Service Representative, your role entails delivering customer service to both internal and external customers, as well as the general public. Your responsibilities include offering prompt, accurate, and polite frontline customer service interactions to support the agency's services. The DNR Customer Service Center responds to various public inquiries, such as questions related to injured, orphaned, or deceased wildlife, as well as policies, rules, regulations, and laws related to engaging in DNR-managed activities like hunting and fishing, and accessing DNR-operated properties. A Day in the Life: The essential functions of this role are as follows: * Provide guidance, information, and direction to customer inquiries in a polite and courteous manner. * Assist customers with selection of the correct or needed products or services and conducts the related sale transactions. * Prepare and sort incoming and outgoing mail and packages. * Answer incoming calls, screens caller regarding the purpose of the call, and/or transfers to appropriate staff member or department. * Track customer transactions and inquiries and may generate reports for management. * Escalate complex or high-profile customer inquiries to supervisor for review and evaluation. * Research information in order to provide answers to customer inquiries. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Hourly Rate: The hourly rate for this position traditionally starts at $15.17 but may be commensurate with education or work experience. Benefits of Employment with the State of Indiana: This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period. Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This position will serve at the Indianapolis, Indiana, West BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: Closed * Tuesday: 9:00 am - 6:30 pm * Wednesday: 9:00 am - 5:00 pm * Thursday: 9:00 am - 5:00 pm * Friday: 9:00 am - 5:00 pm * Saturday: 9:00 am - 12:30 pm Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Use your job knowledge to conduct customer transactions. * Answer customer questions and provide guidance. * Assist with the daily opening and closing of the branch. * Check transactions to ensure accuracy, timeliness, and proper accounting. * Work with leadership to resolve escalated customer concerns and system problems. * File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: * High school diploma or equivalent. * Customer service experience. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives 2 administer and evaluate driving exams and assist customers with titles and registrations. You will calmly and patiently evaluate customers' knowledge and ability to adhere to traffic laws. When you are not facilitating these exams, you will be at the front line, processing transactions for customers. This position will serve at the Indianapolis Midtown BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: 8:00 am - 5:30 pm * Tuesday: 8:00 am - 5:30 pm * Wednesday: Closed * Thursday: 8:00 am - 5:30 pm * Friday: 8:00 am - 5:30 pm * Saturday: Closed Salary : The salary for this position traditionally starts at $31,668 annually ($16.24 per hour) but may be commensurate with education and experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Administer skills tests and evaluate driving skills. * Assist customers with vehicle/watercraft titles and registration needs. * Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles. * Attend training classes and/or take certification tests as required. * Maintain privacy of customer and all related records. * Substitute for Customer Service Representatives as needed. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirement to be considered for employment: * High school diploma or equivalent. * Must be 21 years of age or older. * Must possess a valid driver's license for at least the preceding 12 month period. * Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury. * Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities. * Customer service experience. * Ability to relate tactfully, but decisively to all types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience. * Must be familiar with the operations of all types of motor vehicles. * Working knowledge of Indiana driving laws. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This position will serve at the Indianapolis Midtown BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: 8:00 am - 5:30 pm * Tuesday: 8:00 am - 5:30 pm * Wednesday: Closed * Thursday: 8:00 am - 5:30 pm * Friday: 8:00 am - 5:30 pm * Saturday: Closed Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Use your job knowledge to conduct customer transactions. * Answer customer questions and provide guidance. * Assist with the daily opening and closing of the branch. * Check transactions to ensure accuracy, timeliness, and proper accounting. * Work with leadership to resolve escalated customer concerns and system problems. * File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: * High school diploma or equivalent. * Customer service experience. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This position will serve at the Plainfield, Indiana, BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: Closed * Tuesday: 9:00 am - 6:30 pm * Wednesday: 9:00 am - 5:00 pm * Thursday: 9:00 am - 5:00 pm * Friday: 9:00 am - 5:00 pm * Saturday: 9:00 am - 12:30 pm Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Use your job knowledge to conduct customer transactions. * Answer customer questions and provide guidance. * Assist with the daily opening and closing of the branch. * Check transactions to ensure accuracy, timeliness, and proper accounting. * Work with leadership to resolve escalated customer concerns and system problems. * File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: * High school diploma or equivalent. * Customer service experience. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This position will serve at the Terre Haute, Indiana, BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: Closed * Tuesday: 9:00 am - 6:30 pm * Wednesday: 9:00 am - 5:00 pm * Thursday: 9:00 am - 5:00 pm * Friday: 9:00 am - 5:00 pm * Saturday: 9:00 am - 12:30 pm Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Use your job knowledge to conduct customer transactions. * Answer customer questions and provide guidance. * Assist with the daily opening and closing of the branch. * Check transactions to ensure accuracy, timeliness, and proper accounting. * Work with leadership to resolve escalated customer concerns and system problems. * File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: * High school diploma or equivalent. * Customer service experience. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives 2 administer and evaluate driving exams and assist customers with titles and registrations. You will calmly and patiently evaluate customers' knowledge and ability to adhere to traffic laws. When you are not facilitating these exams, you will be at the front line, processing transactions for customers. This position will serve at the Clarksville, Indiana, BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: Closed * Tuesday: 9:00 am - 6:30 pm * Wednesday: 9:00 am - 5:00 pm * Thursday: 9:00 am - 5:00 pm * Friday: 9:00 am - 5:00 pm * Saturday: 9:00 am - 12:30 pm Salary : The salary for this position traditionally starts at $31,668 annually ($16.24 per hour) but may be commensurate with education and experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Administer skills tests and evaluate driving skills. * Assist customers with vehicle/watercraft titles and registration needs. * Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles. * Attend training classes and/or take certification tests as required. * Maintain privacy of customer and all related records. * Substitute for Customer Service Representatives as needed. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirement to be considered for employment: * High school diploma or equivalent. * Must be 21 years of age or older. * Must possess a valid driver's license for at least the preceding 12 month period. * Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury. * Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities. * Customer service experience. * Ability to relate tactfully, but decisively to all types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience. * Must be familiar with the operations of all types of motor vehicles. * Working knowledge of Indiana driving laws. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This position will serve at the Bloomington, Indiana, BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: Closed * Tuesday: 9:00 am - 6:30 pm * Wednesday: 9:00 am - 5:00 pm * Thursday: 9:00 am - 5:00 pm * Friday: 9:00 am - 5:00 pm * Saturday: 9:00 am - 12:30 pm Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Use your job knowledge to conduct customer transactions. * Answer customer questions and provide guidance. * Assist with the daily opening and closing of the branch. * Check transactions to ensure accuracy, timeliness, and proper accounting. * Work with leadership to resolve escalated customer concerns and system problems. * File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: * High school diploma or equivalent. * Customer service experience. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This position will serve at the Shelbyville, Indiana, BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: Closed * Tuesday: 9:00 am - 6:30 pm * Wednesday: 9:00 am - 5:00 pm * Thursday: 9:00 am - 5:00 pm * Friday: 9:00 am - 5:00 pm * Saturday: 9:00 am - 12:30 pm Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Use your job knowledge to conduct customer transactions. * Answer customer questions and provide guidance. * Assist with the daily opening and closing of the branch. * Check transactions to ensure accuracy, timeliness, and proper accounting. * Work with leadership to resolve escalated customer concerns and system problems. * File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: * High school diploma or equivalent. * Customer service experience. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives 2 administer and evaluate driving exams and assist customers with titles and registrations. You will calmly and patiently evaluate customers' knowledge and ability to adhere to traffic laws. When you are not facilitating these exams, you will be at the front line, processing transactions for customers. This position will serve at the Lebanon, Indiana, BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: 9:00 am - 5:00 pm * Tuesday: 9:00 am - 5:00 pm * Wednesday: 9:00 am - 5:00 pm * Thursday: 9:00 am - 5:00 pm * Friday: 9:00 am - 5:00 pm * Saturday: Closed Salary : The salary for this position traditionally starts at $31,668 annually ($16.24 per hour) but may be commensurate with education and experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Administer skills tests and evaluate driving skills. * Assist customers with vehicle/watercraft titles and registration needs. * Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles. * Attend training classes and/or take certification tests as required. * Maintain privacy of customer and all related records. * Substitute for Customer Service Representatives as needed. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirement to be considered for employment: * High school diploma or equivalent. * Must be 21 years of age or older. * Must possess a valid driver's license for at least the preceding 12 month period. * Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury. * Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities. * Customer service experience. * Ability to relate tactfully, but decisively to all types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience. * Must be familiar with the operations of all types of motor vehicles. * Working knowledge of Indiana driving laws. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives 2 administer and evaluate driving exams and assist customers with titles and registrations. You will calmly and patiently evaluate customers' knowledge and ability to adhere to traffic laws. When you are not facilitating these exams, you will be at the front line, processing transactions for customers. This position will serve at the Boonville and Dale, Indiana, BMV Branch Offices. You will work an alternating schedule: Branch hours are: * Boonville: Monday, Wednesday, Friday: 9:00 am - 5:00 pm * Dale: Tuesday, Thursday: 9:00 am - 5:00 pm Salary : The salary for this position traditionally starts at $31,668 annually ($16.24 per hour) but may be commensurate with education and experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Administer skills tests and evaluate driving skills. * Assist customers with vehicle/watercraft titles and registration needs. * Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles. * Attend training classes and/or take certification tests as required. * Maintain privacy of customer and all related records. * Substitute for Customer Service Representatives as needed. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirement to be considered for employment: * High school diploma or equivalent. * Must be 21 years of age or older. * Must possess a valid driver's license for at least the preceding 12 month period. * Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury. * Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities. * Customer service experience. * Ability to relate tactfully, but decisively to all types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience. * Must be familiar with the operations of all types of motor vehicles. * Working knowledge of Indiana driving laws. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This position will serve at the Carmel, Indiana, BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: Closed * Tuesday: 9:00 am - 6:30 pm * Wednesday: 9:00 am - 5:00 pm * Thursday: 9:00 am - 5:00 pm * Friday: 9:00 am - 5:00 pm * Saturday: 9:00 am - 12:30 pm Salary: The salary for this position traditionally starts at $15.17 an hour. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Use your job knowledge to conduct customer transactions. * Answer customer questions and provide guidance. * Assist with the daily opening and closing of the branch. * Check transactions to ensure accuracy, timeliness, and proper accounting. * Work with leadership to resolve escalated customer concerns and system problems. * File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirements to be considered for employment: * High school diploma or equivalent. * Customer service experience. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees which includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives 2 administer and evaluate driving exams and assist customers with titles and registrations. You will calmly and patiently evaluate customers' knowledge and ability to adhere to traffic laws. When you are not facilitating these exams, you will be at the front line, processing transactions for customers. This position will serve at the La Porte, Indiana, BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: Closed * Tuesday: 9:00 am - 6:30 pm * Wednesday: 9:00 am - 5:00 pm * Thursday: 9:00 am - 5:00 pm * Friday: 9:00 am - 5:00 pm * Saturday: 9:00 am - 12:30 pm Salary : The salary for this position traditionally starts at $31,668 annually ($16.24 per hour) but may be commensurate with education and experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Administer skills tests and evaluate driving skills. * Assist customers with vehicle/watercraft titles and registration needs. * Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles. * Attend training classes and/or take certification tests as required. * Maintain privacy of customer and all related records. * Substitute for Customer Service Representatives as needed. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirement to be considered for employment: * High school diploma or equivalent. * Must be 21 years of age or older. * Must possess a valid driver's license for at least the preceding 12 month period. * Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury. * Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities. * Customer service experience. * Ability to relate tactfully, but decisively to all types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience. * Must be familiar with the operations of all types of motor vehicles. * Working knowledge of Indiana driving laws. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Invest in our employees * Engage our customers * Provide sustainable systems * Embrace product innovation Role Overview: Customer Service Representatives 2 administer and evaluate driving exams and assist customers with titles and registrations. You will calmly and patiently evaluate customers' knowledge and ability to adhere to traffic laws. When you are not facilitating these exams, you will be at the front line, processing transactions for customers. This position will serve at the Frankfort, Indiana, BMV Branch Office. Branch hours are: * Sunday: Closed * Monday: 9:00 am - 5:00 pm * Tuesday: 9:00 am - 5:00 pm * Wednesday: 9:00 am - 5:00 pm * Thursday: 9:00 am - 5:00 pm * Friday: 9:00 am - 5:00 pm * Saturday: Closed Salary : The salary for this position traditionally starts at $31,668 annually ($16.24 per hour) but may be commensurate with education and experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: * Administer skills tests and evaluate driving skills. * Assist customers with vehicle/watercraft titles and registration needs. * Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles. * Attend training classes and/or take certification tests as required. * Maintain privacy of customer and all related records. * Substitute for Customer Service Representatives as needed. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: You must meet the following requirement to be considered for employment: * High school diploma or equivalent. * Must be 21 years of age or older. * Must possess a valid driver's license for at least the preceding 12 month period. * Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury. * Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities. * Customer service experience. * Ability to relate tactfully, but decisively to all types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience. * Must be familiar with the operations of all types of motor vehicles. * Working knowledge of Indiana driving laws. * Top-notch communication skills. * A high level of critical thinking and the ability to troubleshoot. * Ability to process cash and card transactions. * Able to perform essential functions with or without reasonable accommodation. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Wellness Rewards Program: Complete wellness activities to earn gift card rewards * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free Parking for most positions * Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at ***************. Current Employee? Click here to apply.