Compliance Specialist jobs at Indigo Real Estate - 7 jobs
Compliance File Auditor
Ad West Realty 3.4
Bellevue, WA jobs
Job DescriptionDescription:
Compliance File Auditor
Remote - U.S. Based (Eligible States Only: Washington, Idaho, Colorado, Arizona, or Florida)
About Us
Ad-West Realty Services, Inc. is a professional, full-service property management company specializing in managing affordable housing apartment communities in the states of Washington, Oregon, Alaska and Nevada since 1986. We believe that all people deserve affordable, safe, and well cared for homes and strive to make positive differences in others' lives. To provide the highest quality of management (and enjoy doing so!), we find it essential to focus on fostering the respect we give all our communities: clients, colleagues, and residents.
Company Culture
Small, people-oriented company
Professional but casual, family atmosphere
We strive to provide excellent and integrity-backed service for our clients, residents, colleagues, and all others we work with
A community with a love for continuous improvement and innovation
What you will be doing
In this entry role, you'll play a pivotal part in maintaining the efficiency and effectiveness of our compliance operations, contributing to the overall success of the team.
Managing the Operations of Affordable Housing: Responsible for ensuring that properties follow various State and Federal funding programs. Programs include but are not limited to USDA Rural Development, LIHTC, HUD, and Commerce, while staying current with changes and updates.
Training: Provide feedback support for on-site Property Managers' denied certification packets while also identify areas of opportunity and growth
Integration: Create and assist with automated processes and reporting, including integration of new AI-driven initiatives to enhance compliance and operational performance.
Record Keeping: Digital storage of approved files and certification packets
Support for the Team: First point of contact for questions and answers for our on-site Property Managers while sharing their experience within team to identify and discuss goals and facilitate objectives
Collaborating with Compliance Team: working jointly together to obtain the goals and performance of the department while engaging across the various company departments to bring forth clear communication and synergy
Assistance in Special Projects: Provide direct support to the management team in executing special projects, demonstrating flexibility and a collaborative spirit in diverse tasks
What we look for
Leadership: Guide, coach, and inspire others toward achieving common goals, fostering collaboration, and driving positive change
Positive Attitude: Bringing a positive, can-do attitude to the workplace, consistently striving for excellence
Continuous Improvement: An ongoing commitment to personal and professional growth
Computer Literacy: Proficiency in Office 365, particularly Microsoft Word and Excel
Accurate Data Entry Skills: Exceptional attention to detail, ensuring accuracy?
Critical Thinking Skills: The ability to thoughtfully approach problems in a logical manner
Robust Problem-Solving Abilities: Adeptness in identifying issues and devising practical solutions
Multitasking: Ability to handle multiple tasks in a high-pressure environment while meeting deadlines
Effective Communication: Proficient in conveying information clearly in both written and verbal forms
Teamwork Value: Recognizing and embracing the importance of collaboration and team cohesion
Required Knowledge, Skills, & Abilities:
Proficiency in RealPage Software with emphasis on compliance and operational workflows.
Strong knowledge with Microsoft Platforms including Copilot, Planner, List, Forms, Loop, Outlook, Word, Excel, and other related tools
Familiarity with Notion, Smartsheet, ChatGPT, Motion, Taskade, ClickUp, Wrike, Asana, Timehero, or other similar AI task manager platforms.
At least 2 years + of experience in role within the property management industry
Benefits
Health insurance (Includes Medical Dental, Vision, Life, EAP, and FSA)
401k with company match
13 paid holidays
Paid time off
Fully -Remote work option
Job Type: Full-time
Starting Pay: starting at $25 per hour DOE
Requirements:
$25 hourly 10d ago
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Walkthrough Specialist
CSA Partners 4.3
Lindon, UT jobs
Full-time Description
CSA Partners specializes in providing qualified cost segregation studies and energy tax credit services to individual and corporate taxpayers. Through a cost segregation study, CSA identifies and reclassifies personal property from real property to accelerate the depreciation expense available to a real estate investor. CSA tailors its services to CPAs and other real estate and wealth advisors. Through its highly tech-enabled processes and talented employees, CSA has earned a reputation for quality, accuracy, and timeliness while maximizing tax savings for its clients.
THE POSITION
The primary role of the Walkthrough Specialist is to conduct detailed real estate inspections to identify, measure, and document the various components of a property. Using our proprietary site inspection platform, you will classify and record property information while meeting with clients either virtually via Microsoft Teams or in person on site. The platform also provides tools for capturing exterior improvement measurements through our proprietary aerial imagery technology.
The ideal candidate is highly detail-oriented, thorough, and thrives in a collaborative team environment. Precision is essential in this role, and we take great pride in the quality and accuracy of our work. The role is located onsite in Lindon, UT.
What you will do:
Create and consolidate client-provided and internally sourced documentation to produce work papers, which are used to support and defend our inputs and findings.
Conduct virtual exterior inspections of various real estate properties, including residential rentals, warehouses, office buildings, and apartment complexes.
Use SiteWize, our proprietary aerial measurement software, to measure and assess multiple properties each day.
Reference internal resources to accurately classify exterior improvements such as sidewalks, asphalt, curbs and gutters, grass, bushes, and trees.
Complete the initial version of engineering or cost estimating based on inspection findings.
Performs other related duties as assigned
What you bring:
High School diploma, GED, or equivalent required
Dynamic, people-oriented personality able to quickly adjust in a fast-changing environment
Excellent communication skills, both verbal and written
Strong customer service experience
Detail-oriented and excellent organizational and multitasking skills
Proficiency with computers
Proficiency with Microsoft Office apps (Excel, Word, SharePoint)
Ability to manage multiple projects at the same time
Ability to work towards regular deadlines
High attention to detail
Nice to have:
Bachelor's degree in Accounting, Finance, Business, Construction Management, or related field
Building construction knowledge
Experience reading blueprints
Familiarity with real estate concepts
Experience in accounting, depreciation, fixed asset management
What we provide:
Competitive compensation
Bonus opportunity
Health insurance benefits
Life Insurance
Short and Long-term Disability
Paid Time Off
Paid Holidays
401(k) plan with company match
Disclaimer: This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of
experience, skills, efforts, duties, responsibilities, or working conditions associated with the position
.
Cost Segregation Authority is an Equal Opportunity Employer.
$31k-40k yearly est. 12d ago
Property Compliance Specialist
Avenue5 Residential 3.9
Seattle, WA jobs
Job Title: Property ComplianceSpecialist Salary: $28 to $30 per hour
Summary of Responsibilities The compliancespecialist will work at an Avenue5 affordable property (LIHTC). This role will be primarily focused on processing and managing LIHTC application files. The compliancespecialist works with all Avenue5 properties and/or properties with an affordable housing component. This role monitors properties that are subject to rent control and HUD-insured loans and supports in developing effective relationships with the various jurisdictional agencies that we partner with. The compliancespecialist is responsible for assisting in the integration and setup of new and existing affordable properties.
Primary Responsibilities and Objectives
•Help train new and existing associates on affordable housing software and various platforms including WSHFC knowledge
•Help provide training to new associates on applicable processes involved with housing choice vouchers, including posting payment
•Assist with training on federal, state, and local rent control rules and regulations as applicable to the property
•Track and manage mandated posters, notices, and certificates for all Avenue5 managed properties. (i.e. annual elevator certificates)
•Assist with processing leasing applications
•Assist with following up with applicants, employers, and any necessary party as it relates to completing an application file
•Assist in leasing efforts and through the resident life cycle
•Act as the subject matter expert for associates as it relates to affordable housing
•Provide accurate, thoughtful, and clear communication to all levels of the company, regarding any affordable housing component
•Assist with ensuring all properties are audit-ready, including auditing third-party suppliers and utility allowances
•Perform other duties as assigned
Education and Experience
•A high school diploma is required
•One to two years of administering HUD, LIHTC, Section 8, and Fair Housing rules is required
•One to two years of experience working at an affordable housing property is required
•One to two years of property management experience required
• Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned
Scheduling
• Required to maintain a regular schedule which may also require working outside of business hours, weekends, and non-traditional holidays
Environment
•Exposure to an environment typically found in an office building
Physical Requirements
Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include, but are not limited to:
•Ability to lift, push, and pull up to 25 pounds
•Hearing and visual ability to observe and detect signs of emergency required
•Must be able to sit, stand, reach, bend, and stoop for extended periods.
•Talking and expressing or exchanging ideas using the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
•Perceiving the nature of sounds at normal speaking levels with or without correction
•Ability to receive detailed information through oral communication, and to make the discriminations sound
•Visual requirements including color, depth perception, and field vision
•Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct
•Ability to tolerate stressful situations
•Ability to work under minimal to moderate supervision
This job description is not an all-inclusive list of functions and tasks. Over the length of employment, these functions and tasks may change.
Diversity
Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
$28-30 hourly 24d ago
Valuation Specialist
Colliers International 4.3
Washington jobs
Make your next move an expert one.
At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.
Why Colliers?
Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.
About you
An enterprising, enthusiastic and collaborative team player, you have the expertise and ability to bring fresh ideas and create impactful work that helps clients grow and thrive. You embrace new approaches and challenges to help you lead the industry into the future.
You have experience in commercial real estate providing high-quality property valuations. You enjoy providing service excellence to clients and leverage technology to make yourself more efficient. Company culture is important to you, and you work to grow your relationships and share your ideas to create better processes and procedures.
As Valuation Specialist, you will be focused on producing thorough reports, fostering relationships, and finding strong solutions for clients. Each day, you will promote and advocate for the Colliers' brand in the market, articulating our value to clients through superior customer service.
In this role, you will…
Execute valuation and appraisal assignments
Communicate with clients to foster new and existing client relationships. Demonstrate an ability to originate new client relationships.
Collaborate with other team members across geographies to deliver exceptional client service and results.
Review industry surveys and benchmarks, as well as economic and demographic trends.
Assist with preparing and presenting the results of our analysis clearly and concisely.
What you'll bring
2-3 years of related work experience. CRE experience/ background is required.
Active Certified General Real Estate Appraiser license or pursuing this.
Bachelor's degree. Advanced appraisal class curriculum completion preferred.
Team player mentality with excellent communication skills.
#LI-JM1
Pursuant to the laws regarding job postings in Washington DC Colliers is disclosing the following information:
Approximate Salary Range for this Role: Commission Based
Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Benefits
Employees (and their families) are provided options for employer subsidized medical benefits including RX, dental, vision as well as employer paid basic life/AD&D insurance and short-term / long-term disability. Employees are able to enroll in our company's 401k plan, which includes an employer match. Employees will also receive 10 days of sick leave, along with twelve weeks (for birth parents) and 4 weeks (for non-birth parents, including adoptive/foster parents) for paid parental leave which will be available for use after successful completion of 90 days of employment. Individuals may be eligible for different or additional benefits under applicable state law.
Bonus
This position is eligible for an annual bonus, based on company and individual performance.
Make your next move an expert one and
join us
as we lead the industry into the future.
Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.
Applications will be accepted on an ongoing basis.
Direct applicants only please, no agencies.
Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.
$41k-50k yearly est. Auto-Apply 50d ago
Compliance Specialist
Community Roots Housing 4.1
Seattle, WA jobs
Compensation: $68,500 to $75,000, non-exempt
Benefits: Medical HMO, dental and vision insurance is free for employees!!
Everyone has the right to a quality, affordable home. At Community Roots Housing, this truth drives our work. By embracing community-led development and engaging in deep-rooted partnerships, we're fostering vibrant, equitable communities where everyone has access to safe, affordable and welcoming homes. Today, nearly 50 apartment buildings - over 2,000 residents -- we continue our commitment to build community with and for people. We are a top performing, high-capacity not-for-profit corporation with an innovative portfolio throughout the Seattle area. Our buildings have won numerous awards from HUD, Urban Land Institute, Affordable Housing Finance Magazine, Future wise and other community development awards.
We are intentional in our hiring processes, seeing it as a chance to interrupt the cycle of racial and economic injustice that limits communities from accessing employment, building skills and investing in their own leadership development. We prioritize applicants who have firsthand experience in navigating the many systems that our residents face which impede their opportunities for success, as majority low-income, LGBTQ, and people of color.
Job Summary:
The ComplianceSpecialist will ensure accurate and consistent application of program policies, procedures, and regulations established by HUD, Tax Credit and other regulatory agencies for Community Roots Housing's portfolio. in addition to working with Property Operations staff to provide training for all positions within the department. Responsibilities will also include:
Evaluation and development of technical training modules for Fair Housing, Leasing and Certifications sections of the Property Management policy and procedures
Coordinating and conducting onboarding and ongoing training for all Property Management staff.
Continual maintenance and evaluation of technical training modules for the Property Management Department.
Coordinating staff participation in internal and external training as required.
Serving as the quality assurance resource for standardization of processes and developing standard operating processes for new policy and procedure as necessary.
Developing and instituting appropriate and effective tools and processes for self-assessment with follow up plans to correct deficiencies as identified.
Duties and Responsibilities:
Compliance
Auditing and conducting reviews of appropriate files, documents and maintains reports to ensure compliance with performance criteria; develops custom forms and reports, prepares auditing and verification procedures in coordination with managers to ascertain compliance.
Ensures Property Management is operating in compliance with its own internal policy and procedures including admission preferences, occupancy standards, applications processing, tenant selection, tenant screening, annual reviews, and interims.
Monitoring compliance with Fair Housing laws and regulations
Prepare and submit annual funder reports and responses from outside funding audits to include MOR's, TAX Credit, City of Seattle and Commerce annual audits
Review HAP Renewals, Annual Rent Increases, Gross Rent Changes, and income limits for submission
Review and submit all special claims for HUD properties.
Check Utility Allowances and Voucher Schedules Quarterly.
Responsible for transmitting and reconcile of EIV, TRACS and HUD submissions for portfolio.
Quality Assurance
Provides quality control reviews of tenant files in an effort to ensure accurate subsidy calculations and ensures that various regulations are being followed; serves as a resource to answer staff questions about program compliance.
Maintains inventory and control of Property Management forms; creates and/or revises forms as needed and serves as quality assurance resource for standardization of processes; stays up to date on all HUD requirements.
Actively participates in workgroups tasked with reviewing, updating, and revising chapters of the Property Management Policies and Procedures
Make self-available to answer questions from team and other partners
Perform quality reviews of Property Software to ensure proper use and that policies are being followed
Training
Working closely with Property Management team, develops, conducts, maintains and evaluates technical training modules for Property Management staff on areas around Compliance to include- leasing, certifications and fair housing.
Evaluates achievements of programs objectives and works with management to document, revise and change policy and procedures.
Plans, coordinates, designs and implements the initial and ongoing training of Property Management staff to ensure the training program is in compliance with internal and external policies and procedures; provides intermediate training for issues as needed to facilitate the Property Management teams operational training development; monitors, evaluates, records training, and delivers presentations to department leadership on program effectiveness.
Training teams both virtually and in person on process for completion of timely and accurate leasing and certifications with HUD, HOME, Tax Credit, MFTE and other regulators
Assist in providing support with Property Management Systems as we transition to new system. Including providing training to new staff for leasing and certification processes.
Provide ongoing training to individual staff on compliance related issues as identified by management
Resident Experience
Create an environment that inspires a high level of service for prospects, applicants and residents
Ensure fair and equitable application of screening and other core department policies and resident relations processes
Other
Contribute and participate in troubleshooting problems as they arise and suggest/initiate changes as they are needed
Maintain a high degree of confidentiality relative to work performed
Other duties as assigned
Requirements
Minimum Qualifications:
Standard business English: Ability to speak, read and write.
Computer skills: General computer literacy.
Permit/License/Certification: Completion of Tax Credit Compliance Training (within 2 years of hire).
Knowledge of and experience with: Working with a diverse variety of people. Strong verbal communication skills on the telephone and in person. Standard business reading and writing skills.
Minimum 2 years in Multifamily housing programs to include: Knowledge of Landlord/Tenant Law, HUD, WSHFC Tax Credit occupancy and compliance regulations and experience in property management preferred.
Ability to perform the following functions (in addition to tasks outlined on prior pages): Ability to follow instructions and perform work accurately, attention to detail, work under supervision and effective problem-solving skills. Ability to work effectively with and supervise people of diverse personalities, cultures and communication styles. Ability to work with people who have limited English. Ability to organize time efficiently, prioritize tasks and perform tasks in a self-directed manner. Ability to cope with deadline pressures. Ability to work in a team environment.
Preferred Qualifications:
Ability to understand, interpret, and apply complex departmental policies and procedures
Knowledge of HUD Section 8, WSHFC Tax Credit, HOME and City of Seattle housing regulations
Certified Occupancy Specialist (COS), Spectrum Certified Credit Compliance Professional (CP3) or equivalent certifications
Experience with Adobe Acrobat and Microsoft Office software programs
RealPage One-Site or one-Site property management software experience
Supervisory Responsibility:
None
Physical Demands: Constant - hearing or taking in auditory information, seeing (including small detail) or taking in visual information, and sitting. Frequent - Fine finger manipulation, talking, lifting and carrying up to 10 pounds, moving around the office and to off-site locations, driving (including use of vehicle controls and exposure to whole body vibrations, repetitive hand and arm motion, handling/grasping, pushing/pulling. Occasional - Lifting and carrying up to 30 pounds.
Disclaimer: Community Roots Housing is an Equal Opportunity Employer. Candidates of color, LGBTQ candidates, women, candidates with disabilities and candidates of all religions and national origins are strongly encouraged to apply. Community Roots Housing is a “Ban the Box” employer. However, per Federal Department of Housing and Urban Development requirements, any candidate selected for this position must undergo a criminal history background check prior to employment.
Salary Description $68,500-$75,000
$68.5k-75k yearly 6d ago
Property Compliance Specialist
Avenue5 3.9
Seattle, WA jobs
Job Title: Property ComplianceSpecialist Salary: $28 to $30 per hour Summary of Responsibilities The compliancespecialist will work at an Avenue5 affordable property (LIHTC). This role will be primarily focused on processing and managing LIHTC application files. The compliancespecialist works with all Avenue5 properties and/or properties with an affordable housing component. This role monitors properties that are subject to rent control and HUD-insured loans and supports in developing effective relationships with the various jurisdictional agencies that we partner with. The compliancespecialist is responsible for assisting in the integration and setup of new and existing affordable properties.
Primary Responsibilities and Objectives
* Help train new and existing associates on affordable housing software and various platforms including WSHFC knowledge
* Help provide training to new associates on applicable processes involved with housing choice vouchers, including posting payment
* Assist with training on federal, state, and local rent control rules and regulations as applicable to the property
* Track and manage mandated posters, notices, and certificates for all Avenue5 managed properties. (i.e. annual elevator certificates)
* Assist with processing leasing applications
* Assist with following up with applicants, employers, and any necessary party as it relates to completing an application file
* Assist in leasing efforts and through the resident life cycle
* Act as the subject matter expert for associates as it relates to affordable housing
* Provide accurate, thoughtful, and clear communication to all levels of the company, regarding any affordable housing component
* Assist with ensuring all properties are audit-ready, including auditing third-party suppliers and utility allowances
* Perform other duties as assigned
Education and Experience
* A high school diploma is required
* One to two years of administering HUD, LIHTC, Section 8, and Fair Housing rules is required
* One to two years of experience working at an affordable housing property is required
* One to two years of property management experience required
* Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned
Scheduling
* Required to maintain a regular schedule which may also require working outside of business hours, weekends, and non-traditional holidays
Environment
* Exposure to an environment typically found in an office building
Physical Requirements
Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include, but are not limited to:
* Ability to lift, push, and pull up to 25 pounds
* Hearing and visual ability to observe and detect signs of emergency required
* Must be able to sit, stand, reach, bend, and stoop for extended periods.
* Talking and expressing or exchanging ideas using the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
* Perceiving the nature of sounds at normal speaking levels with or without correction
* Ability to receive detailed information through oral communication, and to make the discriminations sound
* Visual requirements including color, depth perception, and field vision
* Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct
* Ability to tolerate stressful situations
* Ability to work under minimal to moderate supervision
This job description is not an all-inclusive list of functions and tasks. Over the length of employment, these functions and tasks may change.
Diversity
Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
$28-30 hourly 25d ago
Compliance Specialist
Community Roots Housing 4.1
Seattle, WA jobs
Job DescriptionDescription:
Compensation: $68,500 to $75,000, non-exempt
Benefits: Medical HMO, dental and vision insurance is free for employees!!
Everyone has the right to a quality, affordable home. At Community Roots Housing, this truth drives our work. By embracing community-led development and engaging in deep-rooted partnerships, we're fostering vibrant, equitable communities where everyone has access to safe, affordable and welcoming homes. Today, nearly 50 apartment buildings - over 2,000 residents -- we continue our commitment to build community with and for people. We are a top performing, high-capacity not-for-profit corporation with an innovative portfolio throughout the Seattle area. Our buildings have won numerous awards from HUD, Urban Land Institute, Affordable Housing Finance Magazine, Future wise and other community development awards.
We are intentional in our hiring processes, seeing it as a chance to interrupt the cycle of racial and economic injustice that limits communities from accessing employment, building skills and investing in their own leadership development. We prioritize applicants who have firsthand experience in navigating the many systems that our residents face which impede their opportunities for success, as majority low-income, LGBTQ, and people of color.
Job Summary:
The ComplianceSpecialist will ensure accurate and consistent application of program policies, procedures, and regulations established by HUD, Tax Credit and other regulatory agencies for Community Roots Housing's portfolio. in addition to working with Property Operations staff to provide training for all positions within the department. Responsibilities will also include:
Evaluation and development of technical training modules for Fair Housing, Leasing and Certifications sections of the Property Management policy and procedures
Coordinating and conducting onboarding and ongoing training for all Property Management staff.
Continual maintenance and evaluation of technical training modules for the Property Management Department.
Coordinating staff participation in internal and external training as required.
Serving as the quality assurance resource for standardization of processes and developing standard operating processes for new policy and procedure as necessary.
Developing and instituting appropriate and effective tools and processes for self-assessment with follow up plans to correct deficiencies as identified.
Duties and Responsibilities:
Compliance
Auditing and conducting reviews of appropriate files, documents and maintains reports to ensure compliance with performance criteria; develops custom forms and reports, prepares auditing and verification procedures in coordination with managers to ascertain compliance.
Ensures Property Management is operating in compliance with its own internal policy and procedures including admission preferences, occupancy standards, applications processing, tenant selection, tenant screening, annual reviews, and interims.
Monitoring compliance with Fair Housing laws and regulations
Prepare and submit annual funder reports and responses from outside funding audits to include MOR's, TAX Credit, City of Seattle and Commerce annual audits
Review HAP Renewals, Annual Rent Increases, Gross Rent Changes, and income limits for submission
Review and submit all special claims for HUD properties.
Check Utility Allowances and Voucher Schedules Quarterly.
Responsible for transmitting and reconcile of EIV, TRACS and HUD submissions for portfolio.
Quality Assurance
Provides quality control reviews of tenant files in an effort to ensure accurate subsidy calculations and ensures that various regulations are being followed; serves as a resource to answer staff questions about program compliance.
Maintains inventory and control of Property Management forms; creates and/or revises forms as needed and serves as quality assurance resource for standardization of processes; stays up to date on all HUD requirements.
Actively participates in workgroups tasked with reviewing, updating, and revising chapters of the Property Management Policies and Procedures
Make self-available to answer questions from team and other partners
Perform quality reviews of Property Software to ensure proper use and that policies are being followed
Training
Working closely with Property Management team, develops, conducts, maintains and evaluates technical training modules for Property Management staff on areas around Compliance to include- leasing, certifications and fair housing.
Evaluates achievements of programs objectives and works with management to document, revise and change policy and procedures.
Plans, coordinates, designs and implements the initial and ongoing training of Property Management staff to ensure the training program is in compliance with internal and external policies and procedures; provides intermediate training for issues as needed to facilitate the Property Management teams operational training development; monitors, evaluates, records training, and delivers presentations to department leadership on program effectiveness.
Training teams both virtually and in person on process for completion of timely and accurate leasing and certifications with HUD, HOME, Tax Credit, MFTE and other regulators
Assist in providing support with Property Management Systems as we transition to new system. Including providing training to new staff for leasing and certification processes.
Provide ongoing training to individual staff on compliance related issues as identified by management
Resident Experience
Create an environment that inspires a high level of service for prospects, applicants and residents
Ensure fair and equitable application of screening and other core department policies and resident relations processes
Other
Contribute and participate in troubleshooting problems as they arise and suggest/initiate changes as they are needed
Maintain a high degree of confidentiality relative to work performed
Other duties as assigned
Requirements:
Minimum Qualifications:
Standard business English: Ability to speak, read and write.
Computer skills: General computer literacy.
Permit/License/Certification: Completion of Tax Credit Compliance Training (within 2 years of hire).
Knowledge of and experience with: Working with a diverse variety of people. Strong verbal communication skills on the telephone and in person. Standard business reading and writing skills.
Minimum 2 years in Multifamily housing programs to include: Knowledge of Landlord/Tenant Law, HUD, WSHFC Tax Credit occupancy and compliance regulations and experience in property management preferred.
Ability to perform the following functions (in addition to tasks outlined on prior pages): Ability to follow instructions and perform work accurately, attention to detail, work under supervision and effective problem-solving skills. Ability to work effectively with and supervise people of diverse personalities, cultures and communication styles. Ability to work with people who have limited English. Ability to organize time efficiently, prioritize tasks and perform tasks in a self-directed manner. Ability to cope with deadline pressures. Ability to work in a team environment.
Preferred Qualifications:
Ability to understand, interpret, and apply complex departmental policies and procedures
Knowledge of HUD Section 8, WSHFC Tax Credit, HOME and City of Seattle housing regulations
Certified Occupancy Specialist (COS), Spectrum Certified Credit Compliance Professional (CP3) or equivalent certifications
Experience with Adobe Acrobat and Microsoft Office software programs
RealPage One-Site or one-Site property management software experience
Supervisory Responsibility:
None
Physical Demands: Constant - hearing or taking in auditory information, seeing (including small detail) or taking in visual information, and sitting. Frequent - Fine finger manipulation, talking, lifting and carrying up to 10 pounds, moving around the office and to off-site locations, driving (including use of vehicle controls and exposure to whole body vibrations, repetitive hand and arm motion, handling/grasping, pushing/pulling. Occasional - Lifting and carrying up to 30 pounds.
Disclaimer: Community Roots Housing is an Equal Opportunity Employer. Candidates of color, LGBTQ candidates, women, candidates with disabilities and candidates of all religions and national origins are strongly encouraged to apply. Community Roots Housing is a “Ban the Box” employer. However, per Federal Department of Housing and Urban Development requirements, any candidate selected for this position must undergo a criminal history background check prior to employment.