How to hire an indirect account manager

How to hire an indirect account manager, step by step

Here's a step-by-step indirect account manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an indirect account manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new indirect account manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the indirect account manager you need to hire. Certain indirect account manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect indirect account manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of indirect account managers and their corresponding salaries.

   Type of Indirect Account Manager	Description	Hourly rate
   Indirect Account Manager	Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.	$22-62
   Account Development Manager	An account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients. They must also reach out to clients through calls and correspondence, offer products and services, and address any issues and concerns, resolving them promptly and efficiently... Show more	$20-57
   Account Services Manager	An account services manager is in charge of overseeing account procedures and building positive relationships with clients. They typically reach out to clients by performing calls and correspondence to offer products and services, discuss product specifications, perform follow-up calls, and resolve issues promptly and professionally... Show more	$22-53

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Product Knowledge
   • Sales Techniques
   • Sales Performance
   • Regional Sales
   • Incentive Programs
   • Customer Issues
   • Revenue Growth
   • Competitive Advantage
   • Dealer Locations
   • Indirect Sales
   • Sales Objectives
   • Broadband
   • Customer Growth
   • Customer Interaction

   Check all skills

   Responsibilities:

   • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
   • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
   • Team serve as liaison to Nextel for sales, marketing and technical support.
   • Provide formal training on Nextel products and services as well as solution base selling.
   • Initiate the practice of placing sales reps in Costco stores, a practice that currently remains in use.
   • Establish and maintain regular communication with CIO level executives within customer accounts.

3. Make a budget

   Including a salary range in your indirect account manager job description is one of the best ways to attract top talent. An indirect account manager can vary based on:

   • Location. For example, indirect account managers' average salary in south carolina is 44% less than in oregon.
   • Seniority. Entry-level indirect account managers 65% less than senior-level indirect account managers.
   • Certifications. An indirect account manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an indirect account manager's salary.

   Average indirect account manager salary

   $78,004yearly

   $37.50 hourly rate

   ---

   Entry-level indirect account manager salary

   $46,000 yearly salary

   Updated December 19, 2025

4. Writing an indirect account manager job description

   An indirect account manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an indirect account manager job description:

   Indirect account manager job description example

   When you join Verizon
   
   Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.
   
   What you'll be doing...
   
   You'll be working side-by-side with our agent and third party retail partners to grow our customer base in the small to medium business marketplace. You'll develop and build sales and marketing strategies along with targeted incentive programs to drive sales and profitability through this channel. Ongoing, you'll assess performance of each agent and retailer and develop a tailored plan to improve efficiency to help them meet their targets. A combination of incentives, promotions, and marketing programs along with training and education will be your tools. When our partners are successful, so are we.
   
   * Growing the wireless business through our partner agents and retailers.
   * Improving agent capabilities and performance through product knowledge and skills, and tailored sales strategies to drive achievement of agent sales targets.
   * Evaluating agent and overall channel sales performance for continuous improvement.
   * Developing, implementing and monitoring regional sales and incentive programs.
   * Presenting sales program results and efficiency.
   * Motivating our indirect agents to exceed sales
   * Providing feedback on sales techniques and customer interactions.
   
   Where you'll be working…
   
   In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
   
   What we're looking for...
   
   You'd like to manage your accounts like you'd run your own business. You know that your success depends on the team's success. People trust you and come to you for advice. You are confident in your ideas but always open to input from others-because you know the best ideas come from different perspectives. You find sharing your expertise and developing others rewarding.
   
   You'll need to have:
   
   * Bachelor's degree or four or more years of work experience.
   * Three or more years of relevant work experience.
   * Willingness to travel in an assigned territory.
   * Eligibility to pass motor vehicle records check.
   * A valid Driver's License.
   
   Even better if you have one or more of the following:
   
   * B2B sales, marketing, training or customer service experience. Ideally, with third party sellers or retailers.
   * Managed competing priorities with tight deadlines in a multifaceted environment.
   * Account management experience.
   * Demonstrated interpersonal, communication and presentation skills.
   * Experience in the wireless industry.
   
   If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
   
   Equal Employment Opportunity
   
   We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
   
   COVID-19 Vaccination Requirement
   
   NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.

   Copy this example

   

5. Post your job

   There are a few common ways to find indirect account managers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your indirect account manager job on Zippia to find and recruit indirect account manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit indirect account managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new indirect account manager

   Once you've selected the best indirect account manager candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new indirect account manager. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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