Industrial analyst jobs near me

As a Product Analyst, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities: Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics, including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Developing knowledge of data analytics and data literacy Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

At [Alternative Realty Group LLC], we're proud to stand at the forefront of the Big Data revolution. Using the latest analytics tools and processes, we're able to maximize our offerings and deliver unparalleled service and support. To help carry us even further, we're searching for an Entry Level data analyst to join our team, We said Entry Level not experience data analyst. The ideal candidate will be highly skilled in all aspects of data analytics, including mining, generation, and visualization. Additionally, this person should be committed to transforming data into readable, goal-oriented reports that drive innovation and growth. Objectives of this role Develop, implement, and maintain leading-edge analytics systems, taking complicated problems and building simple frameworks Identify trends and opportunities for growth through analysis of complex datasets Evaluate organizational methods and provide source-to-target mappings and information-model specification documents for datasets Create best-practice reports based on data mining, analysis, and visualization Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data Work directly with managers and users to gather requirements, provide status updates, and build relationships Required skills and qualifications Entry Level mining data as a data analyst Proven analytics skills, including mining, evaluation, and visualization Technical writing experience in relevant areas, including queries, reports, and presentations Strong SQL or Excel skills, with aptitude for learning other analytics tools

Title: IT Business Analyst I ) About MUFG Investor Services: MUFG Investor Services is part of Mitsubishi UFJ Financial Group - one of the world's largest financial institutions. We provide comprehensive fund administration, reporting, and transaction management services for alternative assets with a focus on Private Equity investments including fund-of-funds, secondary funds, and co-investments. At MUFG Investor Services, we foster a dynamic and supportive work environment where employees can build long-term careers. We offer competitive compensation, professional development support-including certification reimbursement - flexible work arrangements, and opportunities to give back through community service initiatives. We celebrate our employees' successes, believing that empowered individuals drive organizational excellence. If you're passionate about your work and looking to grow with a purpose-driven team, we'd love to hear from you. Job Description: MUFG is seeking an IT Business Analyst I to support dynamic initiatives within its Private Equity business. This is a remote role focused on analyzing financial processes, defining technology requirements, and partnering with agile teams to deliver impactful solutions. The position involves cross-functional collaboration across business and technology groups. Depending on project needs, responsibilities may span both business analysis and delivery management, offering a unique opportunity to contribute to end-to-end solution delivery. Essential Functions: Translate financial and accounting requirements into actionable software specifications. Conduct user interviews to identify process improvement opportunities and document current (“As-Is”) and future (“To-Be”) workflows. Troubleshoot issues in eFront FrontInvest and provide backup support for system administration. Create and maintain documentation including meeting notes, knowledge articles, and business communications. Build strong relationships with internal and external stakeholders to drive positive change. Write and manage user stories and backlog items in Team Foundation Server. Serve as the Agile Team's Scrum Master for assigned initiatives. Support prioritization decisions and manage execution of prioritized work. Collaborate with users to develop and execute test cases during system integration testing. Deliver demos of completed enhancements to end users. Work closely with developers to clarify requirements and ensure business needs are met. Ensure adherence to SDLC and Change Management processes; conduct internal audits for compliance. Act as a flexible team member, taking on overflow or backfill tasks as needed. Monitor team performance, generate reports, and lead corrective actions. Help remove obstacles that hinder team progress. Requirements: Bachelor's degree in Technology or Business Information Systems 3-5 years of experience as a Business Analyst or Business Operations Manager. Strong background in requirements gathering, testing, issue tracking, and leading technical deliveries Strong understanding of accounting/finance systems and translating business needs into software requirements Proven ability to work independently and troubleshoot technical issues Technical troubleshooting and problem solving Experience in Private Equity. Proficient in advanced Excel, PowerPoint, Word and Visio Excellent written and verbal communication skills. Self-motivated, customer-focused, and adaptable to remote work environments

Epic Professional Billing certification required 100% remote up to $115k DOE The PB/HB Analyst is responsible to resolve technical and application issues and support ongoing workflow and optimization issues. This position oversees the design, configuration, testing and support of Epic Patient Billing. Responsibilities Design, build and test Epic Patient/Hospital Billing software, including current- and future-state workflows Troubleshoot and resolve issues, conforming to client change control and change management policies Work in a complex and quick-moving client environment, meeting all project timelines and critical path requirements. May be required to participate in 24-hour on-call rotations Participate in project planning and manage applicable responsibilities Facilitate and participate in team meetings and work groups Minimum Requirements BA with 5+ years' revenue cycle operational experience in healthcare setting 3+ years Epic HB/PB Analyst experience with current Epic certification

Bridge radically simplifies accepting insurance for virtual care clinics, enabling them to offer patients insurance-covered care within a matter of weeks. By utilizing Bridge, virtual care clinics can tap into nationwide insurance coverage, leverage patient-facing and back-office technology specifically designed for virtual care workflows, and benefit from comprehensive revenue cycle management. Recently emerging from stealth mode, Bridge has already signed multiple large companies, including public companies. It is led by a team of seasoned healthcare experts with extensive experience across virtual care clinic operations, insurance contracting, and revenue cycle management. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief, we're poised to scale rapidly. The Role We're hiring a Growth team member to report directly to the Head of Growth, with responsibility for driving new logo sales and revenue growth. You'll own the full sales cycle, from prospecting through close, with a focus on signing new logos, accelerating deal velocity, and building repeatable sales processes. This is not a traditional sales role; success requires deep curiosity, the ability to educate and advise prospects, and comfort navigating the nuances of healthcare billing and insurance at a scaling startup. This is a high-impact role for an ambitious operator who thrives in fast-moving environments and enjoys scaling go-to-market functions. By helping virtual care companies scale, you'll directly expand patient access to affordable, insurance-covered care nationwide. Responsibilities Own the full sales cycle (from lead generation through close) with a focus on new logo acquisition and pipeline health. Build trusted relationships with executives and operators, advising them on billing models, payer requirements, and Bridge's capabilities. Partner cross-functionally (Product, RCM, Payor, Ops, Legal, Engineering) to ensure successful deal execution and translate market feedback into strategy and product improvements. Contribute to building repeatable sales processes that support scale and faster deal velocity. Requirements4+ years of experience in a customer-facing growth, business development, consulting, or account management role Strong understanding of US healthcare, ideally with exposure to virtual care and/or reimbursement models Demonstrated success in early-stage startup environments; comfortable with ambiguity Exceptional communication skills and ability to quickly build trust with executive-level stakeholders Analytical problem-solver who can translate prospect needs into actionable insights for internal teams Highly collaborative, eager to partner across the organization to drive impact What we're not looking for: Traditional transactional sales backgrounds without healthcare exposure Candidates without experience in early-stage or high-growth environments Why Bridge?Be a foundational team member in a company transforming how virtual care clinics scale insurance access Work on high-impact, revenue-driving initiatives directly alongside the Head of Growth Help shape and scale a critical revenue-driving function at a fast-growing startup. Join a world-class team backed by leading investors. Competitive salary, benefits, and equity package. Location Our preference is for candidates who can join us in-person in Boulder, CO. Our ideal weekly schedule is 3 days in-office, 2 days remote. We are open to fully remote for select candidates. Compensation Base and variable compensation $110,000 - $150,000 + variable compensation DOE + equity opportunity

Client: Leading Investment Bank Contract Term: Onsite role Note: we do not take visa transfers or support sponsorship. This is not a C2C / 1099 role. We are seeking an AML Compliance Analyst Basic for a very important client. Pluses that could set you apart! • Hands on AML, KYC, fraud, or investigations experience. • SAR (Suspicious Activity Report) writing skills. • Excel expertise in VLOOKUPs and Pivot Tables. • Bachelor's Degree, preferably in Criminal Justice or a similar field. Job Responsibilities • Collect and analyze data, including alert, transactions, customer demographics and relevant account information to identify potential suspicious activity • Disposition and fully document the investigation, including supporting data, analysis, and rationale for disposition within the case management system • Complete the Suspicious Activity Report (SAR) form , if applicable, in accordance with Financial Crimes Enforcement Network (FinCEN) requirements • Effectively communicate with associates, management and various stakeholders on risks identified, possible typologies and recommend next steps • Balance inventory queues, deadlines, and priorities to achieve departmental standards and production goals. • Demonstrate teamwork by accepting ad-hoc requests to assist other associates on inventory Interpretation of AML Risk standards, guidelines, policies and procedures. Make risk based determination through Quality Analysis whether alerts were properly cleared by Compliance Alerts Analysts. Ensure Alert data has been accurately collected and documented, including but not limited to: Investigations data, Suspicious Activity Reports (SARS) & Currency Transaction Reports (CTR), Know Your Customer (KYC) information, any relevant account and transaction data and all required information which would assist in an investigation. Strong research, analytical and comprehension skills, with ability to analyze large amounts of data. The ideal candidate will possess the following qualifications: Required Qualifications, Capabilities, and Skills • Exceptional written and verbal communication skills • Strong analytical, interpretive, organizational skills • Strong attention to detail, ability to prioritize and manage tasks • Independent decision maker, able to make time-sensitive assessments and articulate findings to senior investigators or managers • Knowledge of banking products and services • Understanding of regulatory concepts including, but not limited to, the Bank Secrecy Act, Office of Foreign Assets Control sanctions, and the USA PATRIOT Act • Proficient in MS Office (Outlook/Word/Excel/Access/PowerPoint)

Job Title: Product Analyst Duration: 3+ Months Job Type: Temporary Assignment Work Type: Hybrid Payrate:$46.00 - 46.00/hr. TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance, including top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap. JOB DESCRIPTION Overview The Product Analyst (PA) is an individual contributor level position responsible for working closely with a diverse group of cross-functional partners to deliver an exceptional customer experience, aligned with business goals and objectives. The PA is responsible for supporting all day-to-day facets (concept to delivery) of highly complex and integrated digital product delivery including creative, business, and technical requirements, product scoping, quality assurance and compliance with established standards, and post-release support. The position requires close coordination with core Subject Matter Experts (SMEs). The PA has a passion for the customer, a strong technical understanding of their digital product, and an ability to work in a fast-paced environment. Responsibilities Manage product lifecycle for assigned products with the direction of the Product Owner Partner with Product Owner to determine key product features that achieve business objectives Gather and write user stories and acceptance criteria based on stakeholder needs Maintain industry knowledge and insight to inform product roadmap Identify dependencies and impacts to other areas of the product when working through requirements Proxy for Product Owner when they are unavailable Coordinates and performs UAT with an eye for customer experience Create materials and train internal customers on new features Manage 3rd party solutions to build and maximize product capabilities Execute AB tests and analyze findings Set-up data for lower-level environments in support of Development Team Point of contact for Development Team when requirement questions arise Analyze support issues to identify trends and improvement opportunities Ensure platform stability and operational integrity via participation in team-based on-call rotations and defect triage TekWissen Group is an equal opportunity employer supporting workforce diversity.

Job Title: DMS/EMS/SCADA Analyst (Onsite) Duration: 12-month contract (W2 only) Schedule: Mon-Fri, 8am-5pm (OT as needed) Travel: ~5% to Gahanna, OH Possibility of conversion | No sponsorship About the Role We are seeking a DMS/EMS/SCADA Analyst to support real-time operational systems for Distribution and Transmission Operations. This role is 100% onsite and requires hands-on experience with SCADA, DMS, or EMS systems in an electric utility environment. Responsibilities Maintain and support DMS/EMS/SCADA systems and real-time data interfaces Build and maintain SCADA models, on-line displays, and tools Support RTU modeling, configuration, checkout, and commissioning Troubleshoot SCADA technical issues and provide after-hours support when needed Improve system reliability, data quality, and SCADA processes Assist Protection & Control Engineering with SCADA standards and configuration Participate in small/medium SCADA project scoping Train and support junior analysts Minimum Qualifications Associate Degree in Computer Science, Electrical Engineering, Telecommunications, or related field OR High school diploma + 5 years DMS/EMS/SCADA experience OR Bachelor's Degree + 1 year DMS/EMS/SCADA experience 3+ years experience with DMS/EMS/SCADA systems (utility preferred) Strong skills in: Application development OS support System administration Database technologies (any 2 required) Required Skills Hands-on experience with SCADA systems Understanding of real-time operations and field equipment Experience with RTUs, I/O settings, alarms, and communication protocols Strong troubleshooting, communication, and organizational skills Ability to work onsite full-time and support occasional after-hours issues Preferred Skills Experience with TOPS SCADA Knowledge of Protection & Control (P&C) applications Familiar with legacy communication technologies (async/sync)

Business Process Analyst Knowledge Management Location: Hybrid at downtown Columbus office, but manager is openly to completely WFH for the right candidate Hybrid set-up would be Monday/Tuesday in office, Wednesday/Thursday/Friday are WFH Pay: $19/hr Schedule: 8:00am 4:30pm Eastern Time, Monday Friday Start date: ASAP Summary: The Knowledge Management team within our clients Shared Services unit is in the process of migrating from one knowledge management platform to another. The new system will be more cutting edge, incorporate AI functionality and have better formatting. The person in this role will focus on that migration. Key Responsibilities: Analyze and evaluate existing business and system processes to identify opportunities for improvement, simplification, or automation. Design, document, configure, and implement new or enhanced processes while integrating with existing workflows. Execute and support day-to-day process operations, including the use of process-related tools and facilitation of key process events. Lead or contribute to process redesign initiatives using benchmarks, modeling, pilots, and prototypes. Evaluate process performance, resource utilization, and service levels; recommend enhancements to optimize efficiency and quality. Knowledge: Solid understanding of business process design principles. Familiarity with trends in the insurance and financial services industry is a plus. Skills: Strong analytical and decision-making skills for process evaluation and improvement Proficiency in process design tools and methods. Effective verbal and written communication skills for interacting across all organizational levels #TM2

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too. Come do the best work of your life at Boulevard. We're looking for a Senior Customer and Industry Insights Analyst who can turn Boulevard's data into clear, actionable stories about our customers and the self-care industry. You'll work side-by-side with marketing, business operations, product, customer success, and executive leadership to understand what consumers want, how merchants operate, and where the market is heading. You'll translate those findings into recurring insight packages, deep dives, and decision support that teams use to shape strategy, roadmap, and go-to-market. This role reports to our Vice President, Finance & Strategy and focuses on insight generation and storytelling over heavy taxonomy or data-engineering work. You'll shape narratives, build visuals that make sense, and surface privacy-safe aggregates with transparent methods. You'll be a key voice for our data, partnering closely with senior leaders to define the questions we ask, the metrics that matter, and the decisions we inform. If connecting dots across messy data, pressure-testing hypotheses, and translating complex analysis into simple takeaways gets you energized, this could be a great fit. What you'll do here: Generate unique insights from merchant, consumer, and product data to quantify Boulevard's impact and ecosystem trends across regions, segments, and time Build a deep view of the consumer, including demand patterns, frequency, basket, price sensitivity, and channel behavior, and translate these into segmentation, positioning, and lifecycle strategies Segment merchants by vertical, size, business model, and sophistication; define peer groups, benchmarks, and outlier flags that guide comparisons and account strategy Track service and retail trends, labor dynamics, utilization, cancellations, rebooking, and attach rates with cohort cuts, seasonality controls, and clear caveats. Build recurring internal insight packs (e.g., quarterly State of the Customer, monthly Industry Pulse) that combine KPIs, leading indicators, and commentary for executives and cross-functional partners Partner with Marketing, Brand, and GTM on narratives, visuals, and enablement materials that use data to inform campaigns, positioning, and customer stories Present executive-ready data stories, align stakeholders on tradeoffs, and drive decisions with explicit recommendations, owners, timelines, and expected impact/ROI. Uphold privacy with documented aggregation standards and disclosure controls, including k-anonymity thresholds, dominance limits, rounding or noise, and review gates before sharing data externally or with partners What you'll need to thrive: 6+ years in analytics or insights within B2B SaaS, marketplaces, payments, or high-growth tech Advanced Snowflake SQL, proficient Python, and production experience with dbt, including modular models, tests and CI, performance, and cost guardrails Proven record of delivering executive-ready insight reports and dashboards, with clear methods and well-structured, decision-focused analysis Strong product and SaaS growth intuition, with the ability to translate findings into opportunities, risks, and tradeoffs for product, GTM, and operations Proficiency with Looker, Sigma, Tableau, Power BI, or similar BI tools Strong editorial judgment for headlines, metric selection, and chart design, with clear, plain-language writing Working knowledge of privacy-preserving aggregation, including k-anonymity, thresholds, noise, and disclosure control How we'll take care of you: Your total budgeted cash compensation for this role is between $120,750 - $172,500 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement. In addition to the wonderful people you'll get to work with and challenging projects that'll push you - Boulevard is here to make sure you're always at the top of your game emotionally, mentally, and physically. ✨ We've got you covered with a 401(k) match plus dental, medical, vision, and life insurance. 🏝 Take a break whenever you need with our flexible vacation day policy. 🖥 Fully remote so you can choose where you want to work. You'll receive a work from home stipend every month. 💚 Family planning resources and specialized support programs. 🔮 Equity: get ahead on the ground floor and grow with Boulevard. 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! Chargeback Analyst will play a key role in managing and resolving customer chargebacks and deductions in a high-volume pharmaceutical 3PL distribution environment. This role is critical in maintaining the integrity of revenue reporting and ensuring timely recovery or resolution of disputed amounts. The Chargeback Analyst requires strong analytical skills, has experience with trade promotions, distributor claims, pricing discrepancies, and ERP systems in pharmaceutical industry, and can collaborate cross-functionally to resolve complex issues. Fully remote opportunity supporting our 3Pl Business Needs. Responsibilities Review and analyze chargebacks, deductions, and customer claims related to pricing, freight, shortages, and promotional allowance. Reconcile chargeback data with internal records and contracts to validate or dispute claims. Collaborate with customer service and internal teams to research and resolve discrepancies. Communicate directly with external customers and clients to obtain documentation to clarify claim details. Maintain accurate documentation of all deductions, resolutions, and communications. Identify trends and recurring issues in chargebacks and make recommendations for process improvements. Assisting in month-end close by providing chargeback accruals, reconciliations, and reporting. Support audits and internal reviews by preparing detailed reports and documentation. Participating in month-end closing processes and reconciling accounts. Contribute to cross-functional efforts to enhance pricing accuracy and deduction prevention. Ensure compliance with company policies, contracts, and industry regulations The above duties are meant to be representative of the position and not all-inclusive. Qualifications MINIMUM JOB REQUIREMENTS: Bachelor's degree in business, finance, or related field or equivalent combination of education and experience Two years of experience in chargebacks, deductions, or AR within a distribution environment. Familiarity with trade promotions, distributor pricing agreements, and customer compliance programs in the pharmaceutical industry Proficiency in ERP software (e.g., Oracle, NetSuite, D365) Proficiency in chargeback software (e.g., Relasoft, Model N) Excellent communication and interpersonal skills with internal and external customers Strong analytical and problem solving skills with attention to detail Ability to manage multiple priorities and work independently in a fast-paced setting KNOWLEDGE, SKILLS & ABILITIES: Experience with chargeback portals or third-party claim platforms Knowledge of EDI systems and customer compliance requirements Familiarity with pricing logic and revenue leakage analysis Continuous improvement mindset and experience with process automation and reporting tools. Strong time management, organizational skills, initiative, professional demeanor, and positive attitude. Ability to work independently and meet timelines Ability to promote a positive team environment. PHYSICAL DEMANDS: Location of job activities 100% inside Extensive manual dexterity (keyboarding, mouse, phone) Use of phone for communication Sit for prolonged periods of time. Occasionally stoop, kneel, and crouch Occasionally lift, carry, and move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! Chargeback Analyst will play a key role in managing and resolving customer chargebacks and deductions in a high-volume pharmaceutical 3PL distribution environment. This role is critical in maintaining the integrity of revenue reporting and ensuring timely recovery or resolution of disputed amounts. The Chargeback Analyst requires strong analytical skills, has experience with trade promotions, distributor claims, pricing discrepancies, and ERP systems in pharmaceutical industry, and can collaborate cross-functionally to resolve complex issues. Fully remote opportunity supporting our 3Pl Business Needs. Responsibilities Review and analyze chargebacks, deductions, and customer claims related to pricing, freight, shortages, and promotional allowance. Reconcile chargeback data with internal records and contracts to validate or dispute claims. Collaborate with customer service and internal teams to research and resolve discrepancies. Communicate directly with external customers and clients to obtain documentation to clarify claim details. Maintain accurate documentation of all deductions, resolutions, and communications. Identify trends and recurring issues in chargebacks and make recommendations for process improvements. Assisting in month-end close by providing chargeback accruals, reconciliations, and reporting. Support audits and internal reviews by preparing detailed reports and documentation. Participating in month-end closing processes and reconciling accounts. Contribute to cross-functional efforts to enhance pricing accuracy and deduction prevention. Ensure compliance with company policies, contracts, and industry regulations The above duties are meant to be representative of the position and not all-inclusive. Qualifications MINIMUM JOB REQUIREMENTS: Bachelor's degree in business, finance, or related field or equivalent combination of education and experience Two years of experience in chargebacks, deductions, or AR within a distribution environment. Familiarity with trade promotions, distributor pricing agreements, and customer compliance programs in the pharmaceutical industry Proficiency in ERP software (e.g., Oracle, NetSuite, D365) Proficiency in chargeback software (e.g., Relasoft, Model N) Excellent communication and interpersonal skills with internal and external customers Strong analytical and problem solving skills with attention to detail Ability to manage multiple priorities and work independently in a fast-paced setting KNOWLEDGE, SKILLS & ABILITIES: Experience with chargeback portals or third-party claim platforms Knowledge of EDI systems and customer compliance requirements Familiarity with pricing logic and revenue leakage analysis Continuous improvement mindset and experience with process automation and reporting tools. Strong time management, organizational skills, initiative, professional demeanor, and positive attitude. Ability to work independently and meet timelines Ability to promote a positive team environment. PHYSICAL DEMANDS: Location of job activities 100% inside Extensive manual dexterity (keyboarding, mouse, phone) Use of phone for communication Sit for prolonged periods of time. Occasionally stoop, kneel, and crouch Occasionally lift, carry, and move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript's entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we've shown sustained growth that ensures you'll have room to grow your skillset, responsibilities, and career. Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company, and learn more about our cultural values here. Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our website to learn more about Milliman's commitments to our people, diversity and inclusion, social impact, and sustainability. What this position entails IntelliScript's Information Technology has been a key part of our success and is critical to our future. The Business Data Analyst acts as a crucial bridge between business objectives and technology solutions, transforming complex data into actionable insights and designing systems that drive operational efficiency. This role is responsible for understanding, analyzing, and improving business processes while leveraging data and technology to support organizational goals. What you will be doing Requirements Gathering & Analysis: collaborate with stakeholders to identify business needs, translate them into functional and technical requirements, and document them clearly for technical teams. Process & Data Analysis: examine existing business processes and data flows to identify areas for optimization, efficiency, and improved data integrity. Database Oversight & Querying: review and query SQL databases to proactively monitor for issues, troubleshoot identified issues, and perform root cause analysis. Ad Hoc Research & Cross-System Analysis: investigate API performance, host/server health, and other operational metrics by integrating data from multiple sources such as databases, CloudWatch, and S3 buckets. Scenario-Based Investigation: execute queries and analyses for specific business scenarios, such as assessing transaction volume impact on load distribution or identifying patient matching issues. Process & Data Flow Documentation: create and update process diagrams and data flow maps to visualize current and future-state workflows (e.g. patient matching, log message analysis, etc.). Solutions Evaluation & Technical Proposals: assess and propose system enhancements, including SQL table designs, logging improvements, and workflow changes to meet business objectives. Testing & Validation: support user acceptance testing, validate system changes, and ensure solutions meet business and technical requirements. Stakeholder Communication: serve has a liaison between business units, IT, and vendors, ensuring clear understanding and successful delivery of projects and enhancements. Change Management & Training: assist with user documentation, training, and adoption of new systems or processes. Continuous Improvement: monitor system performance and user feedback to recommend improvements and support business growth. What we need 5+ years of relevant experience Proficiency in SQL and experience with B2B database environments Strong proficiency in Excel to summarize and organize data Strong analytical and problem-solving skills with the ability to synthesize data from multiple sources Experience in business process modeling, data flow diagramming, and requirements documentation Familiarity with cloud-based tools and monitoring platforms (e.g., AWS, CloudWatch, S3) Excellent communication skills for engaging with both technical and non-technical stakeholders Understanding of software development lifecycle (SDLC) and project management methodologies What you bring to the table Proactive and positive approach to solving problems and correcting issues Facilitate collaboration among team members Exceptional communication skills: articulate and professional when speaking with clients as well as with colleagues, at all organizational levels Adapt to an established process, able to move projects along in a timeframe Ability to tackle a problem by using a logical, systematic, sequential approach to generate sensible, realistic, practical solutions to problems Generates new approaches to problems or innovations to established approaches; think and look outside the box Demonstrates the ability to evaluate information using a variety of proven methods and techniques Analyzes data to draw conclusions and identify cause-and-effect relationships to support leadership decisions and recommend a course of action or solve organizational issues Identifies and suggests areas for improvement, assists in implementing changes, and monitors results with moderate supervision. Collects, organizes, and processes data, identifies patterns and trends, creates clear visualizations, communicates insights to cross-functional teams, and uses data for informed decision-making. Has a good understanding of the field and seeks guidance and support from team members and supervisors to further develop technical skills and knowledge in the specific domain. Wish list Continued education and/or advanced degree(s) in Business, Information Systems, Computer Science, or related field Experience in environments subject to HIPAA and/or PCI regulations Experience in software-as-a-service, actuarial science, and/or insurance underwriting industry Location The expected application deadline for this job is December 7, 2025. This position will be based out of the Milliman office in Brookfield, WI; however, this position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI for quarterly PI Planning meetings and an annual company meeting. Compensation The overall salary range for this role is $85,100 - $207,720. For candidates residing in: Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, Pennsylvania, Virginia, Washington, or the District of Columbia: $93,610 - $154,550 if overall experience is less than 10 years; and $115,390 - $190,410 for experience greater than 10 years. New York City, Newark, San Jose, or San Francisco: $102,120 - $168,600 if overall experience is less than 10 years; and $125,880 - $207,720 for experience greater than 10 years. All other states: $85,100 - $140,500 if overall experience is less than 10 years; and $104,900 - $173,100 for experience greater than 10 years. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. Benefits We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include: Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners. Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges. 401(k) Plan - Includes a company matching program and profit-sharing contributions. Discretionary Bonus Program - Recognizing employee contributions. Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses. Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis. Holidays - A minimum of 10 paid holidays per year. Family Building Benefits - Includes adoption and fertility assistance. Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria. Life Insurance & AD&D - 100% of premiums covered by Milliman. Short-Term and Long-Term Disability - Fully paid by Milliman. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Reports to: Manager, Education Global Data & Analytics Location: Remote within US (not limited to the states that the job is tagged to) Job Summary The Business Analyst supports the Genesys Education organization by transforming complex data into clear, actionable insights that drive operational efficiency and supports data-driven decisions making. Using Snowflake and Tableau, this role develops scalable dashboards, reports, and analyses that help stakeholders understand consumption and performance trends and helps to identify opportunities for improvement. The ideal candidate is highly analytical, fluent in SQL, and able to collaborate across teams to drive Education's data strategy and support operational growth. Key Responsibilities: Data Analytics & Insights Extract, transform, and analyze data from various sources, to include platforms such as Snowflake to identify performance trends, key metrics, and opportunities for improvement. Build statistical models and data outputs to support strategic planning and operational decision-making. Help to provide insights and recommendations to leadership based on data-driven findings Reporting & Dashboard Development Assist in the design, development, and maintenance of Tableau dashboards that provide key performance indicators (KPIs), learner outcomes, training effectiveness, and operational metrics. Create automated and scalable reporting solutions that simplify access to data and insights for cross-functional use. Drive regular touchpoints with various stakeholders to continuously refine dashboards based on evolving business needs and stakeholder feedback. Collaboration & Stakeholder Engagement Work closely with cross-functional teams to understand data needs and deliver actionable insights. Lead data-driven discussions and support leaders in interpreting analytics to guide strategic decisions. Translate complex analytical concepts into clear, accessible language for non-technical audiences. Strategy & Process Improvement Ability to assist in the development of a long-term analytics strategy for the Education organization. Ability to identify opportunities to improve on data governance, reporting processes, and analytical frameworks. Support projects focused on enhancing operational efficiency and program performance with the use of data outputs and metrics. Skills & Requirements BA/BS in Business or related field or MBA 3-5 years of related operations and job experience Strong skillset in SQL, data modeling, Tableau, Snowflake and analytics tools; familiarity with data w arehouse concepts and Snowflake architecture. Proficiency in Excel; experience with complex formulas and data presentation Working knowledge of data modeling , ETL concepts, and analytics best practices Ability to clearly communicate insights, both verbally and visually, to stakeholders at all levels Comfortable working across teams, building strong relationships, and influencing decisions through data Ability to quickly understand complex software and concepts A drive to learn and master new technologies and techniques. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands Ability to take initiative and be proactive Ability to work independently and be resourceful #LI-Remote Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $80,200.00 - $149,000.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

This is a remote position. There is limited expectations for regular in-person, in-office activities. You're not the person who will settle for just any role. Neither are we. Because we're out to create a better world, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to be HR360's new Business Analyst III. The Business Analyst will work closely with HR360's internal and external stakeholders to turn data into information and knowledge that can be used to make sound business decisions. This data helps drive improvement in key business metrics, stakeholder experience and business results. The Business Analyst will also interact with various development teams, project managers, senior management, and external vendors. This individual understands how data is turned into information and knowledge, and how the knowledge supports and enables key business processes. The Business Analyst must develop an in-depth understanding of the business environment and possess both strong analytical and communication skills. Further, the Business Analyst must work well within a team environment. The Business Analyst III has advanced experience in performing business case analyses which measures/quantifies the impact and effectiveness of specific programs and performance. The Business Analyst III works cross functionally and directly supports department leaders in the development, analysis and interpretation of HealthRIGHT's scope of business. Key Responsibilities Provide analytical expertise to leadership in areas critical to the organization's overall strategy and performance. Possess an in-depth understanding of business strategy, processes, services, roadmap, and context in which the business operates to identify opportunities and direct projects. Recommend solutions in areas critical to organization's overall and service line performance to inform agency decisions, strategy, and tactics. Collect, understand, and translate stakeholder requirements into actionable parameters for projects. Design and implement business solutions by building relationships and partnerships with key stakeholders. Develop Return On Investment (ROI) analysis for new strategies to improve organization performance. Maintain clear, accurate project documentation including the development of business cases, proposals, and summaries using project management methodologies. Identify risks and mitigate threats by managing issues and resolutions. Exhibit leadership for business analysts, and broader organization where appropriate. Act as critical liaison between business, technical, program and support teams translating technical ideas and analytical results to non-technical peers and stakeholders across all levels of the organization. Produce understandable reports and presentations that describe and communicate complex findings for a variety of technical and non-technical audiences. Write SQL queries to develop, implement, and utilize databases and reporting tools to extract data, using data analysis programs. Visualize data using Power BI, Excel, or other visualization programs. Check ticking system for incoming requests; provide customer-centered, primary line of support for report/dashboard problems, data requests and other issues. Provide solution by researching problems and questions, diagnosing, troubleshooting, and applying available information and resources. Attend staff meetings, in-service meetings and participate in agency committees and task force activities as required. Demonstrate respectful, professional and appropriate behavior that supports a team oriented work environment. Demonstrate a commitment to the mission, core values and goals of HealthRIGHT 360 including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services. Other duties as assigned by supervisor. Education and Knowledge, Skills and Abilities Education, Certification, and Experience Required: Bachelor's degree in a quantitative discipline such as Mathematics, Epidemiology, Metrics and Evaluation or Statistics, or equivalent 5 years or more of relevant experience. Proven analytical and quantitative skills, including experience with managing and modeling of large data sets, required. Desired: Master's degree in Public Health, Health Analytics/Informatics or related preferred. 5-7 years of experience analyzing data in a healthcare environment preferred. Intermediate experience with or knowledge of data visualization techniques. Established business acumen including understanding of market dynamics, financial/budget management, data analysis and decision-making. Healthcare coding conventions and health plans experience a plus. 3+ years of experience designing, writing, and maintaining Epic reports and dashboards desired. Certification or knowledge of Epic Cogito, Caboodle data model, SlicerDicer, or Clarity data model a plus. Background Clearance: Must not be on active parole or probation, clear with OIG database. Ability to obtain and maintain satisfactory background check. Knowledge Required: Advanced ability to operate computers and related software programs including Word, Excel, Outlook and other Microsoft Office applications. Experience writing SQL queries to develop, implement, and utilize databases and reporting tools to extract data. Experience conducting analyses using data analysis programs. Experience visualizing data using Power BI, Excel, or other visualization programs. Demonstrated healthcare experience in quantifying, measuring and analyzing financial and utilization metrics of healthcare. Skills and Abilities Required: Ability to read, analyze, and interpret common industry related journals, financial reports, and legal documents. Ability to respond to common inquiries from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, clients, and/or external groups. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. We will consider for employment qualified applicants with arrest and conviction records.

A pediatric provider is working towards Epic go-live in March of 2026 and is looking for a SME to support the Willow Ambulatory implementation from the Revenue Cycle operations side of the house. This person should understand Willow Ambulatory builds and be able to work cross functionally with internal teams and Epic, to ensure a smooth and successful implementation and build. Strong experience in content, retail, and out patient pharmacy is a must have. This consultant will be the right hand to the Operations Leader. Must be willing to travel when epic is onsite to fully support the team. We CANNOT hire in: California, Illinois, Indiana, Massachusetts, Nevada, Ohio, Pennsylvania, Washington, or Wisconsin. Travel Dates: 1/6/26 - 1/8/26: 60-Day GLRA + End-User Training Kickoff 2/3/26 - 2/5/26: 30-day GLRA (last monthly onsite) 2/13 - 2/15 case conversion weekend 3/1 - 3/21 Job Type & Location This is a Contract position based out of Kansas City, MO. Pay and Benefits The pay range for this position is $95.00 - $120.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 16, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

AUDITOR GENERAL The Arizona Auditor General serves as an independent source of impartial information concerning State and local governmental entities and provides specific recommendations to improve the operations of those entities. We achieve our mission through the thoroughly specific research, audits, and investigations of our professional team members who educate stakeholders through our reports, alerts, and reviews. Since 1969, our office has continued to innovate, grow, and become one of the most highly regarded leaders in our field. Join our team and make a positive difference in your community by promoting better government for all Arizona's citizens. We look forward to working with you! Program Analyst-Performance Auditor YOU MUST APPLY ON OUR WEBSITE FOR THIS POSITION. Job Location: Address: 2910 N. 44th Street Phoenix, AZ 85018 Posting Details: YOU MUST APPLY ON OUR WEBSITE FOR THIS POSITION. Starting Salary Depending on experience: With Bachelor's degree $60,000-$63,000 With Master's degree $63,000-$66,000 Key Responsibilities: Conduct performance audits of State agencies, universities, counties, community college districts, school districts, and programs. Through research, interviews, and analysis, gather information, help identify areas of inquiry, and perform audit procedures to obtain evidence that will help you prepare well-documented working papers and formulate findings and appropriate recommendations in compliance with government auditing standards. Draft written audit findings and verbally communicate work results to team members, the Auditor General, and auditee management. Provide the Legislature and the public with information about how public monies are being used and recommendations to improve auditee operations. Occasionally travel out of town to conduct audits. YOU MUST APPLY ON OUR WEBSITE FOR THIS POSITION. You will be able to upload your resume, unofficial transcripts, and cover letter explaining how your skills are a good fit for the position. Qualifications: Bachelor's or master's degree in a field emphasizing data organization, analytical skills, research, or writing. No accounting degree or accounting experience needed. Strong interest in public service and improving State government. Strong analytical, research, critical thinking, time management, and verbal and written communication skills. Ability to synthesize audit evidence to reach conclusions. Well-developed interpersonal skills. Ability to work both independently and collaboratively and prioritize under tight deadlines. Must have valid Arizona driver's license and reliable transportation. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Auditor General offers a comprehensive benefits package to include: • Generous paid vacation and sick leave with 10 paid holidays per year. • Medical insurance, with the employer covering 90% of the premium cost. • Retirement plan with 100% employer match of the 12.17% employee contribution and additional deferred compensation options. • Business casual dress. • Flexible Monday through Friday work schedules and telecommuting options. • Continuing education provided and paid for by the employer. • Tuition assistance program for those who qualify. • Clear path to advance your career. • Dental and vision insurance. • Long-term disability insurance and optional short-term disability insurance. • $15,000 life insurance policy and options to purchase additional coverage and supplemental coverage for dependents. • Optional flexible spending accounts. A hybrid remote work schedule is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Retirement: Arizona State Retirement System Contact Us: If you have any questions, please contact *********************** for assistance. AN EQUAL EMPLOYMENT OPPORTUNITY AGENCY

As a Datacenter Research Analyst you will lead research in critical datacenter topics that align with strategic objectives of Vertiv. Working with diverse product lines you will conduct primary and secondary research in forward looking topics affecting the datacenter industry. Research will not only demonstrate thought leadership in the industry but drive both strategic and product line decisions within the company. As a research analyst you will develop and maintain content to support company strategic initiatives and support and consult with internal and external customers on subject matter. Research will be presented both internally and externally including white papers and various media including conferences, podcasts, and webinars. Responsibilities: * Conduct comprehensive research in datacenter topics and trends * Author key data center white papers and publish articles in industry publications * Develop and promote industry positions and best practices on key topics * Partner with marketing to direct effective use of content for use in marketing campaigns and activities. * Present research findings to senior corporate leadership. Requirements: * Bachelor's Degree in Electrical Engineering and 4+ years of experience, Masters Degree or PhD in related field preferred * Experience in research in either an academic or corporate environment * Experience in power systems or related research * Experience using modern AI tools to collect, organize and generate content * Excellent verbal and written communication skills * Strong analytical and writing skills * Ability work both independently and collaboratively * Comfortable analyzing data and communicating findings. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development About Vertiv Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************. #LI-NR1

About Orsini Rare Disease Pharmacy Solutions Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™. Our Mission Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™. LIVE IT Values At the heart of our company culture, the Orsini LIVE IT core values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work. Leading Quality, Integrity, Valued Partner, Empathy, Innovation, Team-First Salary Range: $55,000-63,000 POSITION SUMMARYThe Specialty Pharmacy Program Analyst position works in collaboration with the Program Manager to provide support for assigned manufacturer program(s) and therapies. The analyst will be a key contact interacting with the manufacturer, HUB and case management teams, prescribers, prescriber office staff and patients. The role will require a high sense of urgency and the ability to answer questions quickly or respond/resolve issues that may arise. This support includes providing concise and accurate patient status information, participate and facilitate manufacturer status update meetings, ensure manufacturer contract obligations met, and provide prompt follow-up on inquiries from assigned manufacturer(s). Works as part of account team to build strong manufacturer relationships. The analyst will support internal therapy team by assisting in processing orders and/or handling escalated cases as time allows around manufacturer activities. The analyst will be actively engaged in manufacturer program manager and therapy team to ensure program requirements are met and program is operating as designed. REQUIRED KNOWLEDGE, SKILLS & TRAINING Bachelor's degree, or in place of a degree, 4+ years of relevant experience preferable in Specialty Pharmacy Ability to successfully work with a diverse customer base both externally and internally, including but not limited to manufacturer accounts representatives, MD office staff, and patients. Excellent verbal and written communication skills Experience in providing excellent customer service skills to internal and external customers and able to react with strong sense of urgency when needed to prevent or resolve issues. Ability to work well in a team environment and provide support to other team members. Ability to manage intake of issues via phone and email and segregate urgent from non-urgent. Ability to be detailed oriented and flexible to changing priorities. Ability to identify solutions to problems quickly and clearly communicate results in a timely fashion. Ability to prioritize workload and adhere to established response times to manufacturer for urgent and on-urgent issues. Ability to multitask and deliver on tight deadlines. Ability to work well in a fast-paced environment. Pharmacy Technician License Preferred National Pharmacy Technician Certification Preferred Intermediate knowledge of Microsoft Excel Required ESSENTIAL JOB DUTIES Provide concise and accurate patient status information from system and/or via collaboration with other team members to assigned manufacturers. Collaborates with internal SPP teams or team members to expedite patient processing as needed. Identify, investigate, and resolve escalated issues and cases related to complex reimbursement. Serves as point of contact to manufacturer field reps, MD offices, and/or patients for all assigned orders. In conjunction with Program Manager, leads weekly (or more or less frequently as needed) calls with manufacturer. Perform manufacturer-specific enhanced services such as specialized welcome calls or contractual timed patient calls directed by Program Manager/Therapy Team Manager In collaboration with program manager, identify patients with potential for a delay in initial or refill shipment and create strategy to expedite or escalates situation to management as necessary. Prepare and/or review internal reports for assigned therapy and manufacturer as requested. Attend scheduled manufacturer, program manager and therapy team meetings. EMPLOYEE BENEFITS: BCBSIL Medical Delta Dental EyeMed Vision 401k Accident & Critical Illness Life Insurance PTO, Holiday Pay, and Floating Holidays Tuition Reimbursement