Infirmary Health jobs

Qualifications Minimum Qualifications One of the following: * Bachelor's degree in human resource management * Bachelor's degree in business administration or related field * Bachelor's degree in healthcare administration 5 of the most recent 10 years' experience working in a human resources position encompassing the full range of the employment function. Demonstrated leadership experience in a corporate environment. Desired Qualifications One of the following: * Master's degree in human resource management * Master's degree in business administration or related field Master's degree in healthcare administration Licensure, Registration, Certification Human Resources Professional certification Responsibilities Ensures efficient and integrated administration of day-to-day employment services and workforce development initiatives by recommending, implementing/executing and directing appropriate programs, processes and procedures to meet the workforce needs of the organization with skilled employees. Contributes to effective total Human Resource operations and activities by providing leadership and communications support and assisting other department team members in delivering integrated services. Promotes IH through workforce development activities.

Responsibilities: Job Summary: The Telephone Operator serves as the first point of contact for incoming calls to the hospital, providing exceptional customer service and efficient call management. This role is responsible for directing calls, answering inquiries, and supporting hospital staff and patients by ensuring calls are directed to appropriate department to handle the caller's needs or request. Operators process all incoming and outgoing mail for the hospital, maintain the mail room and correctly identify the correct recipient for all incoming mail. Answer, screen, and route incoming calls to appropriate departments, staff, or patient rooms in a professional and courteous manner. Provide general information to callers, such as hospital hours, visiting policies, and directions, while adhering to HIPAA regulations Operate a multi-line telephone system and paging system to facilitate hospital-wide communication. Respond to emergency calls promptly, following established protocols to connect callers with medical staff or activate emergency codes. Participate in regular training and continuing education to stay updated with medical practices, standard of work and to enhance clinical skills. Manage incoming calls to a nurse triage line by collecting accurate information and coordinating with healthcare professionals to ensure timely and appropriate care. Other job duties as assigned. Qualifications: Previous experience in customer service, call center or physician office role preferred. Excellent verbal communication skills and a professional phone demeanor. Ability to multitask and remain calm under pressure in a fast-paced environment. Familiarity with telephone systems and basic computer skills (e.g., Microsoft Office). Knowledge of medical terminology and hospital operations is preferred. Strong attention to detail and adherence to confidentiality standards. Position is based in a hospital setting. Certification in customer service (e.g., Certified Customer Service Professional) or telephone systems operation (e.g. Cisco, Jabber) is highly desirable. High school diploma or equivalent required with experience in telephonic customer service or physician office preferred.

Financial Clearance Associate, Business Support, FT, 9A-5:30P-154428Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in. Description The incumbent will be responsible for obtaining and verifying necessary demographic and insurance information, including authorization/referrals/notifications (diagnostic, surgical, therapy, admissions/observations, and other procedures/treatments). Responsible for scheduling patients' appointments/procedures (initial, follow-up, and/or add-on), as applicable. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics (e.g., productivity, accuracy, customer service QA, etc.). Responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.Qualifications Degrees: High School,Cert,GED,Trn,Exper. Additional Qualifications: Complete and successfully pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment. Ability to perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills . Desired: Basic knowledge of medical and insurance terminology. Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Bilingual English, Spanish/Creole. Minimum Required Experience: Less than 1 year Job CorporatePrimary Location RemoteOrganization CorporateSchedule Full-time Job Posting Oct 30, 2025, 4:00:00 AMUnposting Date OngoingEOE, including disability/vets

Overview Qualifications Minimum Qualifications: Minimum 3 of most recent 5 years' working with workers' compensation activities in a clinic environment Responsibilities Performs a variety of duties and activities associated with workers' compensation including scheduling, assigning and sequencing diagnostic and operative codes to accurately reflect each patient episode of care, filing insurance claims, billing/maintaining patient accounts, transcription and resolution of insurance/accounts related problems.

Integrations Technical Manager, Remote, Technology & Digital, FT, 8A-5P-152631Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in. Description The primary purpose of this role is to lead a team (or teams) of software engineers in the development, configuration and modification of integrated business and/or enterprise application solutions. This includes providing oversight of the implementation and maintenance of business and enterprise software solutions to ensure successful deployment of released applications. This individual also provides insight and recommendations to inform the roadmap and overall health and care of the larger portfolio. This is a leader of people who clears obstacles for his/her team while empowering and enabling others to solve complex technical and business problems. To be successful, the individual in this role must bring a strong combination of business and technical acumen and be able to provide solutions that balance the unique needs of both the business and Technology Estimated salary range for this position is $167553.35 - $217819.36 / year depending on experience.Qualifications Degrees:Bachelors.Additional Qualifications:Bachelor‘s degree in Engineering, Computer Science or related field.6+ years experience with Engineering People Leadership and Development or related.Deep knowledge and understanding of emerging trends in software engineering.Expertise with automation, monitoring and log analysis tools to manage operations.· Strong development background in modern programming languages (Java, C#, Python, or Node.js).· Deep expertise in API design, development, and lifecycle management· Hands-on experience with at least one enterprise integration platform (e.g., MuleSoft, AWS Integration Services, Google Cloud Integration Services, Apigee, Boomi etc.) Familiarity with event-driven architectures, message brokers (Kafka, AWS EventBridge, Google Pub/Sub), and streaming platforms. Solid understanding of microservices architecture, containerization (Docker, Kubernetes), and cloud-native integration patterns. Knowledge of security standards and best practices for integrations (OAuth, JWT, TLS, API security, data privacy).AI/ML Integration Experience and Familiarity with autonomous/agentic AI frameworks is a plus Exposure to DevOps/CI-CD practices, monitoring, and observability for integrations Strong working experience in Scrum methodologies with detailed insight into Agile processes and ceremonies.Strong communication, project management and analytical skills.Deep understanding of application security, web applications, and modern techniques for building software.Exceptional interpersonal skills: written and verbal, in person and remote.You have the ability to build strong partnerships at all levels of our team, and have proven leadership skills in listening, influencing, and coordinating.Knowledge of professional software engineering practices and best practices for the full software development lifecycle, including coding standards, code reviews, source control management, build processes, testing, and operations.Demonstrated experience in leading and managing an engineering team to build and operate cloud services in a public cloud platform.Minimum Required Experience: 10 years Job TechnologyPrimary Location Coral GablesOrganization CorporateSchedule Full-time Job Posting Aug 21, 2025, 4:00:00 AMUnposting Date OngoingEOE, including disability/vets

Overview Qualifications Minimum Requirements: Graduate from a Physical Therapist Assistant program Licensure, Registration, Certification: BLS Alabama Physical Therapist Assistant license Active Unrestricted Class D U.S. driver's license Desired Qualifications: Post associate degree college credit Licensure, Registration, Certification: Alabama Physical Therapist Assistant license with clinical specialty Responsibilities Assists in providing skilled physical therapy treatment to patients/clients with a wide range of diagnoses and disabilities in a home care environment. Provides optimal patient rehabilitation and ensures quality of care.

Qualifications Minimum Qualifications: Licensure/Registration/Certification: * Valid Firearm permit Active unrestricted Class D U.S. Driver's License Desired Qualifications: * Basic knowledge of security work Responsibilities Ensures a secure environment for patients, visitors, staff and Infirmary Health's (IH's) assets by providing the presence of uniformed security personnel.

Overview Qualifications Minimum Requirements: Graduation from an accredited Radiologic Technology program Working knowledge of Nuclear Medicine Desired Qualifications: Working knowledge of second modality Licensure/Registration/Certification: RT(N), NMTCB or CNMT BLS Responsibilities Perform diagnostic procedures according to established standards and practices to produce clinical diagnostic images.

Overview Qualifications Minimum Qualifications: One of the following: Completion of Medical Assistant program 2 of the most recent 4 years' experience working as a Medical Assistant Basic knowledge of electronic medical records Licensure/Certification/Registration: BLS Responsibilities Promotes quality and continuity of care by performing clinical and clerical duties, providing physician and/or nurse assistance, maintaining supplies, and provides effective communication to achieve Infirmary Health's standards of quality, efficiency, and desired outcomes.

Qualifications Minimum Qualifications: * High School graduate or GED equivalent * Excellent communication and keyboarding skills * Working knowledge of PC based word processing programs * Working knowledge of PC based spreadsheet programs * Demonstrated ability to make simple decisions based on knowledge of hospital and department policies and procedures * Strong ability to prioritize tasks and manage multiple deadlines in a high-volume environment * Ability to create meeting agendas, take detailed minutes, and distribute follow-ups Desired Qualifications: * Working knowledge of secretarial procedures in a healthcare setting * Working knowledge of higher secretarial procedures * Associates Degree Responsibilities Performs a variety of general clerical, administrative and secretarial services of a responsible and confidential nature according to department standards. This level usually functions as a division secretary, may interact with several division Managers, and functions with some degree of independence. (This is not a remote role)

Qualifications Minimum Qualifications: * High school graduate or GED equivalent * Proven effectiveness in aerobics instruction Licensure/Registration/Certification: * BLS Desired Qualifications: * Certification as appropriate to field of teaching expertise Responsibilities Organizes, instructs, and monitors aerobic activities for a variety of fitness levels to ensure quality aerobic instruction.

Qualifications Minimum Qualifications: Associate Degree in Computer Science or related field, OR equivalent work experience Working knowledge and good troubleshooting abilities of network problems and outages on wide range of hardware and software products in a networking environment Desired Qualifications: College Degree(BS, BA) Strong understanding of switching, routing, TCP/IP unicast and multicast traffic, static and dynamic routing protocols Network monitoring software and protocols such as SNMP, ICMP, and Syslog Licensure, Registration, Certification: Network Engineer Certification Responsibilities Assists in the management, planning, monitoring, support and operations of the Network Infrastructure which includes but not limited to Cisco Switches, Routers, Wireless Controllers, Wireless Access Points, and security devices. Assists with testing new products, technology and configurations. Recommends networking solutions to meet departmental and organizational goals. Supports a variety of applications and processes that depend on the network. Provides 24x7 network support by participating in the IT Network group after hours on call schedule and performing scheduled maintenance and upgrades during weekends and evening hours.

Qualifications Minimum Qualifications: * High School graduate or GED equivalency * Minimum 2 of the most recent 4 years' experience performing supervisor duties in a clinical environment Responsibilities Directs administrative activities and supervises operations of the assigned area according to established standards. Performs independently or with minimum supervision.

Qualifications Minimum Qualifications: Excellent oral and written communications skills Detail and accuracy oriented Ability to work effectively with a variety of clinical staff and personalities Licensure, Registration, Certification: Current registry with the Alabama State Board of Pharmacy Certified Pharmacy Technician (CPHT) by the Pharmacy Technician Certification Board (PTCB) Responsibilities Facilitates operational efficiencies by providing assistance to pharmacists through procuring, processing, and distributing information and pharmaceuticals.

Qualifications Minimum Qualifications: * Analytical skills sufficient for managing documentation and communication Desired Qualifications: * Prior experience in a healthcare setting * Working knowledge of instruments/equipment Responsibilities Cleans, prepares, stores, distributes, and maintains various supplies, equipment, and instruments to ensure the efficient operation in a designated department.

Qualifications Minimum Qualifications: * Ability to communicate with a broad range of people * Excellent keyboarding skills * Working knowledge of insurance regulations, billing procedures, and diagnosis coding * Working knowledge of medical/insurance terminology Desired Qualifications: Demonstrated ability to analyze and explain insurance requirements and benefits Working knowledge of hospital registration procedures Responsibilities Performs a variety of clerical and administrative duties to ensure customer satisfaction and efficient department/clinic operations. Analyzes insurance medical necessity requirements and benefits via provider website to ensure requirements are met for claims to be submitted according to Infirmary Health's standards of quality, efficiency, and desired outcomes.

Overview Qualifications Scrub Technician: Minimum Qualifications: High School Graduate or Equivalent Good communication skills Record keeping skills sufficient to manage required documentation Working knowledge of OR instruments, equipment, and procedures Licensure, Registration, Certification: BLS Surgical Technician: Minimum Qualifications: Graduate of an accredited school of Surgical Technology Good communication skills Record keeping skills sufficient to manage required documentation Working knowledge of OR instruments, equipment, and procedures Incumbents hired or promoted into this position prior to 02/12/2017, are not required to show proof of graduation from an accredited school of Surgical Technology Licensure, Registration, Certification: BLS Responsibilities Scrub Technician: Assembles and prepares sterile surgical field and performs scrub role during surgical procedure. Cleans, prepares, stores, distributes, and maintains various supplies, equipment and instruments to assure the efficient operation in a designated department. Surgical Technician: Performs a variety of technical duties to assist in preparing and caring for perioperative patients. Prepares patient skin for surgery in accordance with Infirmary Health's standards. Positions patients according to type of surgery. Maintains aseptic techniques. Cleans, prepares, stores, distributes, and maintains various supplies, equipment, and instruments to assure efficiency operation and patient safety in the operating room.

Qualifications Minimum Qualifications: Good oral and written communications skills Licensure, Registration, Certification: Active Unrestricted Class D U.S. driver's license Desired Qualifications: Related materials distribution experience Responsibilities Ensures accurate processing of material, supplies and/or equipment necessary for use by Infirmary Health (IH) and other entities as appropriate. Provides Courier Services as needed for purpose of receiving and delivering supplies, equipment, and mail for Infirmary Health and other entities as appropriate.

Qualifications Minimum Qualifications: Graduate of a Physician Assistant program 2 of the most recent 4 years' experience in cardio-thoracic and vascular procedures Licensure, Registration, Certification: BLS Current licensure as Physician Assistant (PA) through the Alabama Board of Medical Examiners and Medical Licensure Commission Current Registration Agreement (RA) through the Alabama Board of Medical Examiners and Medical Licensure Commission Desired Qualifications: Familiar with the pharmacological effects of vasoactive and cardiotonic drugs Responsibilities In collaboration with a Physician assumes total patient care for designated patients. Provides cardio-thoracic and vascular diagnostic, therapeutic, surgical, and preventative care under the supervision of a Physician or Surgeon. Plans, implements, coordinate and evaluate comprehensive care to ensure quality and continuity of care delivery.